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  • Business Systems Audit Support Specialist

    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Guidehouse does not accept unsolicited resumes through or from search fir The DoD Business Systems Audit Support Specialist helps clients optimize all elements of their business information systems.
    $61k-83k yearly est.1d ago

  • Peer Support Specialist

    Understands and adheres to RI International compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies. Successful completion of Peer Employment Training thus obtaining Certification as a Peer Support Specialist required. $20-$23/hr. Back End Days (7am-7:30pm, every Thursday, Friday, Saturday, and every other Wednesday) Full-time FLSA: Non-exempt Summary of Job: The Peer Support Specialist I provides support and recovery training to individuals receiving services. The Peer Support Specialist I also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual.
    $20-23 hourly21h ago

  • Network Support/Install Technician IV-Federal/Colorado Springs

    Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. The Network Support/Operations Technician IV will work in a challenging, hands-on environment as part of the Lumen PMO in support of the JWAN Contract.
    $41k-52k yearly est.60d+ ago

  • Information Systems Technician

    In 2022, EIT joined Zollner, a market leader in the area of Electronics Manufacturing Services (EMS). Through our partnership, we're expanding in Virginia at our Headquarters in Leesburg and our Manufacturing facility in Danville. EIT has been serving customers in Aerospace, Communications, Defense, and Healthcare and has expanded into a company with several locations across the globe. at our Leesburg, Virginia facility.
    $71k-108k yearly est.13d ago

  • Research Technician, Temp-to-Hire (Bioimage Annotator), Project Technical Resources

    About the Role: The Project Technical Resources team (https://www.janelia.org/support-team/project-technical-resources) is growing to better support Janelia Team Projects and laboratories. We are seeking full or part-time technicians who have an interest in extracting information from 3D or 4D microscopy images or recorded animal behavior. This information will aid analysis of the experimental data or help establish automated image processing/machine learning pipelines. Technicians will typically be involved in at least two different projects. In addition to annotations, individual portfolios may include other tasks, such as performing quantitative animal behavior experiments or assisting in other areas of PTR support. Temp-to-hire applicants will be trained in all required techniques upon starting work. After training, technicians may work under supervision by the scientific project lead, collaborating with other team members, labs/project teams, and support groups. Please note: Applicants with prior experience in relevant annotation work and/or coding may be considered for immediate HHMI employment. What We Provide: Gain research experience in a collaborative and supportive research environment. A diverse team looking forward to exploring how your unique background, talents, and interests could contribute to PTRs ability to support science at Janelia. Hybrid schedule possible What You'll Do: Gain an in-depth knowledge of using commercial and custom annotation software Collect relevant data from multidimensional images and videos Review/correct automatically or manually generated annotations Help design and complete day-to-day experiments for quantitative behavioral assays Perform computer automated analysis and quality control on large data sets Perform preparative work for behavioral experiments, such as fly crosses and fly sorting Prepare solutions and perform other routine lab chores as required What You Bring: Bachelor's Degree or Associate Degree with equivalent experience in biology, biomedical engineering, or computer science Demonstrated proficiency with computers Work experience in a team-oriented environment and skills to be a good team-player Interest in engaging in ground-breaking research in a fast-paced and dynamic environment Good organizational skills Excellent interpersonal skills to communicate efficiently with collaborators Physical Requirements: Good color vision Ability to visualize in 3D Ability to sit for several hours at a computer or microscope (with breaks) Fine motor skills Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits Our employees are compensated from a total rewards perspective in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs. Visit our Benefits at HHMI site to learn more. Compensation Range $15.00 (minimum) - $32.50 (midpoint) - $50.00 (maximum) Pay Type: Hourly HHMI's salary structure is developed based on relevant job market data. HHMI considers a candidate's education, previous experiences, knowledge, skills and abilities, as well as internal equity when making job offers. Typically, a new hire for this position in this location is compensated between the minimum and the midpoint of the salary range. HHMI is an Equal Opportunity Employer
    $15 hourly15d ago

  • IT Organizational Change Specialist

    The IT Organizational Change Specialist, in close coordination with IT leadership, is responsible for executing change management strategies, training/adoption programs, and communication campaigns to advance the Firm's technology products and services. Summary: The IT Organizational Change Specialist establishes and delivers a consistent organizational change management ("OCM) methodology and communications strategy for Firm-wide technology programs and initiatives.
    $100k-110k yearly26d ago

  • Network Support Specialist/Engineer

    Job DescriptionTrillion is looking for a Computer Network Support Specialist who is self-motivated, team player, positive, and thinks out of the box. The Trillion team is responsible for new application development, maintenance, enhancement, and operations.
    $58k-78k yearly est.26d ago

  • Technology Integration Technician Associate

    We are looking for a qualified Technology Integration Associate to provide administrative and break-fix support for mission critical Windows based systems.
    $51k-91k yearly est.1d ago

  • Portfolio Support Specialist

    Handle high-volume and seasonal portfolios with over $100k in monthly volume in negotiating with merchants on contract renewals, pricing changes, and delivery of new services in an effort to renew and/or strengthen the bond between Paya and the merchant Maintain client base and corresponding retention volume through a proper processing analysis, negotiation of rates/fees, and any Paya products/services that increase the loyalty of Paya and our core products and services Paya (NASDAQ: PAYA) is a leading provider of integrated payment and frictionless commerce solutions that help customers accept and make payments, expedite receipt of money, and increase operating efficiencies. 1. Management and Retention Efforts: Lead retention efforts to maintain or increase volume retention across the Paya portfolio Paya is headquartered in Atlanta, GA, with offices in Reston, VA, Fort Walton Beach, FL, Mt. Paya serves more than 100,000 customers through over 2,000 key distribution partners focused on targeted, high-growth verticals such as healthcare, education, non-profit, government, utilities, and other B2B goods and services.
    $39k-66k yearly est.17d ago

  • Bilingual (Spanish) Health Information Services Specialist

    As a Bilingual Health Information Services Specialist, you will work under close supervision in the dissemination and interpretation of complex health and medical-related information regarding the causes, prevention, detection, diagnosis, and treatment of specific diseases and disorders under the National Institutes of Health (NIH) Institute's purview. In addition, you will respond to public inquiries via phone calls, email, postal mail, and Live Chat. You will develop standard and custom language to be used in responding to public inquiries, conduct online literature searches of NIH-approved Web sites and databases, and make resource referrals as appropriate. What will you be engaged in day-to-day? Managing incoming telephone calls, assessing caller's needs, and verifying the information. Demonstrating excellent written communication skills in responding to inquiries, both in English and in Spanish. Drafting custom responses to written and email inquiries from the public, including controlled correspondence from members of Congress, and submitting to a senior staff person for review. Cross-training across other NIH contracts to provide inquiry response support during periods of high volume. Conducting research and data gathering, including manual and online literature searches using the World Wide Web and databases such as PubMed, MedlinePlus, ClinicalTrials.gov, and NIH RePORTER, and scanning health professional and programmatic literature to identify information that will be useful in responding to inquiries. Researching and identifying new referral sources for the resource directories, ensuring that the organization meets the inclusion criteria. Preparing original drafts of frequently asked questions written in plain language. Participating as a member of the team in developing materials and publications that are used in responding to public health and medical inquiries, including information packages, resource lists, factsheets, and annotated bibliographies. Reviewing health-related professional, scientific, and medical journals to draft knowledge base articles and developing new standard language. Preparing monthly continuing education presentations on topics in the news related to new treatment options, rare diseases, and new resources for health information. Providing onsite support at professional meetings attended by physicians, nurses, and medical professionals, representing NIH Institutes. Performing other duties as assigned. Requirements What qualifications will help you succeed? B.S. or B.A. degree in a science or health-related discipline. Experience working in public health field a plus. Bilingual written and verbal Spanish & English language ability is required. The ability to travel to conferences is required. Prior experience working in the field of health information or education is highly desired and familiarity with health care terminology a plus. Experience in using the Internet and resource databases is needed. Excellent client service skills, dependability, and follow-through. Task and detail-oriented; able to work within established deadlines and perform assignments with a high degree of accuracy. Strong written and verbal communication skills are required. Proficiency in Microsoft Office Suite, including Word and Excel. Management retains the discretion to add to or change the duties of the position at any time. IQ Solutions is an Equal Opportunity Employer and an Affirmative Action Employer (M/F/Disabled/Veteran). IQ Solutions prohibits employment discrimination based on race, color, religion, creed, age, sex, sexual orientation, gender identity/expression, national origin or ancestry, marital status, status as a military veteran, including all protected veterans, or status as a disabled individual, in accordance with applicable law. For more information about our commitment to equal employment opportunity, please refer to our Applicants Rights under Federal Employment Law Section on our main Careers page.
    $67k-91k yearly est.7d ago

  • Field Technician

    Job Description: Working with Network Infrastructure Engineers, the network field technician will perform server deployment and maintenance in our data centers.
    $29k-42k yearly est.16d ago

  • GCC High - Senior Desktop Engineer - REMOTE - Government and Public Sector

    As a Senior Desktop Engineer, you'll be in a highly skilled senior role with the industry leading technical expertise to support one or more Product Managers. And we're counting on your unique voice and perspective to help EY become even better, too. As the Senior Desktop Engineer for GPS, you'll be responsible to ensure we're delivering a best-in-class desktop solution to this service line. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. EY is ready to help our government build a better working world. From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. Within the GPS, we enable EY professionals to meet the increasing pace of business by delivering productivity and collaboration solutions that empower them to work together where they want and how they want.
    $99.6k-171.2k yearly4d ago

  • IT Desktop engineer

    Required Skills Follow up on requests and incidents and provide white glove service to the Executives. Receives, analyzes and submits requests from the business. Service coordination between different IT teams. Technical skills required to perform troubleshooting and help in resolutions. Creation of documentation related to IT infrastructure Excellent Level 2 troubleshooting skills. Provide suggestions for continual improvement. Research solutions through internal and external knowledge base as needed. Test fixes to ensure the problem has been adequately resolved. Perform post-resolution follow-ups with Level I Technicians as required. Deploy desktops, Laptops, Tablets and Printers. ' Provide support for Video Teleconference and Collaboration tools like Cisco Webex/Jabber. Perform AD password resets and On Call Support on Critical/Emergency situations.
    $96k-128k yearly est.16d ago

  • IT Professional

    Completing Joint Professional Military Education (JPME) at one of the various service colleges Ensuring the effectiveness of the Navy technologies Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC) Building professional excellence through education, training and certification, and milestone qualifications Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. Postgraduate education is important to the success of the Information Professional. It's also important to note that specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields.EDUCATION OPPORTUNITIESBeyond professional credentials and certifications, Information Professionals can advance their education by: TRAINING & ADVANCEMENTThose pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, R.I. ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy.
    $64k-90k yearly est.22d ago

  • Screening Support Specialist (AML/KYC) - ON SITE

    You're a good fit for the role of Screening Support Specialist if you have: What You'll Do: As a Screening Support Specialist, you will be responsible for maintaining the highest standards of compliance in support of our customers. in person in McLean, VA five days per week.
    $24 hourly17d ago

  • Call Center Help Desk/Tier 1

    SUMMARY Bering Global Solutions, LLC (BGS), a subsidiary of Bering Straits Native Corporation, is currently seeking a qualified Call Center Help Desk/Tier 1 t for a government contract in Silver Spring, MD.
    $51k-75k yearly est.6d ago

  • IT Specialist - INFOSEC

    The Air Force Civilian Service (AFCS) is looking for a full-time IT Specialist (INFOSEC), GS-2210-14, located at the (SAF/CDM) Secretary of the Air Force Concepts, Development and Management Office in Fairfax, Virginia. Fueled by innovation, talent and ambition, the Air Force Civilian Service (AFCS) is seeking civilian professionals prepared to deploy war-winning capabilities for the United States Air Force.
    $116.4k-151.3k yearly2d ago

  • User Support Technician

    The American Speech-Language-Hearing Association requires all new employees to present proof they are fully vaccinated against COVID-19 when they start work. Description The purpose of this position is to provide support for the organization's desktop computing environment, including installing and maintaining desktop hardware and software; receiving and logging user support calls; diagnosing and resolving support calls or assigning calls to appropriate staff; and maintaining hardware and software inventory.
    $66k-83k yearly est.2d ago

  • Device Refresh Technician

    Evolver, a Converged Security Solutions company, is an information technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. Evolver is seeking a Device Refresh Technician in Manassas, VA that has a broad knowledge of IT Technician and Asset & Inventory functions with strong customer service skills and a service desk background.
    $55k-84k yearly est.17d ago

  • Peer Support Specialist

    Understands and adheres to RI International compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies. $20-$23/hr. Back End Nights (7pm-7:30am, every Thursday, Friday, Saturday, and every other Wednesday) Full-time FLSA: Non-exempt Summary of Job: The Peer Support Specialist I provides support and recovery training to individuals receiving services. Successful completion of Peer Employment Training thus obtaining Certification as a Peer Support Specialist required. The Peer Support Specialist I also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual.
    $20-23 hourly1d ago

Learn More About Desktop Support Technician Jobs

Average Salary For a Desktop Support Technician

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Desktop Support Technician is $41,792 per year or $20 per hour. The highest paying Desktop Support Technician jobs have a salary over $54,000 per year while the lowest paying Desktop Support Technician jobs pay $32,000 per year

Updated March 28, 2023
Average Desktop Support Technician Salary
$44,838 yearly
$20 hourly

5 Common Career Paths For a Desktop Support Technician

Systems Administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

Help Desk Specialist

The primary role of help desk specialists is to maintain relationships between the company and its customers. Their duties and responsibilities include responding to guests' queries, providing technical computer support, and maintaining computer systems' performance. Help desk specialists are also responsible for following up with customers to resolve issues and train computer users. There are several requirements to be qualified for this position, which include having relevant customer service experience, problem-solving and analytical skills, and the ability to prioritize vital tasks.

Information Technology/Support Technician

An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Field Service Technician

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Network Technician

A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.

Illustrated Career Paths For a Desktop Support Technician

Desktop Support Technician

Desktop Support Technician Jobs FAQs

How Do I Become A Good Desktop Support Technician?

To become a good desktop support technician, you need to accumulate the knowledge and skills needed to provide excellent customer or end-user support. This means you need a combination of technical expertise and customer service experience to be a good desktop support technician.

How Much Do Desktop Support Technicians Make?

Desktop support technicians make an average salary of between $45,000 to $55,000 a year. Typically this means a person is making around $20 to $25 an hour.

This, however, can vary significantly depending on education level, experience, and industry. For example, an entry-level desktop support technician is likely to make around $40,000, while a desktop support technician with multiple years of experience might make closer to $60,000 in a year.

Is Desktop Support A Good Job?

Yes, desktop support is a good job option for many people. This job is an ideal position for entry-level people who want to get into big tech. While this position does not pay as well as other tech positions, it is an important stepping stone to promotion within the field.

Have more questions? See all answers to common computer and mathematical questions.

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Updated March 28, 2023