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Detail manager skills for your resume and career

15 detail manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Worked collaboratively with estimators, body repair technicians and customer service personnel to provide a positive, seamless customer experience.
- Detail oriented position providing supreme customer service to clients and exceptional communication with all departments in the hotel.
2. Car Dealerships
- Supervised a detail crew for a new and used car dealership.
- Increased profits by 100+% by introducing car dealerships into business.
3. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Maintained payroll database and ensured timely direct deposits of salaries.
- Manage 10-12 employees responsible for detailing and reconditioning new/used cars, Used and New car inventory, Scheduling, Payroll
4. Quality Service
- Maintain constant flow of products in order to consistently provide value to customers and uphold high expectations for quality services.
- Used Car Dealers based on integrity and a quality service.
5. Customer Inquiries
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Provided accurate and appropriate information in response to customer inquiries.
6. Engine Compartment
An engine compartment is a designated place in an automobile hosting the engine and other elements. The engine compartment surface may differ depending on the engine variant and model.
- Cleaned, waxed, polished and refurbished old and new vehicles, including steam cleaning of engine and engine compartments.
- Clean engine and engine compartment with steam-cleaning equipment and various cleaning agents to remove grease and grime.
7. Auto Body
- Apply wax to auto body, and wipe or buff surfaces to protect and preserve shine.
- Applied wax to auto body, wiped or buffed surfaces with cloths.
8. RV
- Full detailing of RV's that have been scheduled to be cleaned, inside and wash the outside.
- Display and teach the RV customer how their RV worked and what amenities it came with.
9. Customer Vehicles
A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.
- Clean and inspect the interior and exterior of all customer vehicles and get them ready for pick up by the customer.
- Managed a team of 25 automobile Details who responsible for washing drying, buffing waxing, and cleaning customer vehicles.
10. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Focused on maintaining quality standards.
- Ensured that each boat was completed to the company's quality standards and excellence.
11. RAN
RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.
- Handled the schedule of the employees and ran the lot and detail crews.
- Act as manager-in-charge if managers were absent; delegate tasks to ensure all processes ran smoothly, order and inventory items.
12. Toyota
- Managed detail department for Honda and Toyota dealerships.
- Worked in the detail shop at university Chevy , Toyota and Nissan/Honda detailing and washing cars.
13. Customer Complaints
- Handled customer complaints to satisfy customer needs and company policy.
- Keep the customer as the top priority and handle any an or all customer complaints.
14. Customer Relations
- Build strong customer relationships and have the knowledge and understanding of new and existing customers needs and expectations.
- Handled customer relations, determine customer needs, and build solid rapport.
15. Inventory Control
- Inventory control and labor management were also duties of mine.
- Detail manager/Forman, duties included detailing vehicles, supervising detailing staff, inventory control and ordering and specialty detail services.
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List of detail manager skills to add to your resume

The most important skills for a detail manager resume and required skills for a detail manager to have include:
- Customer Service
- Car Dealerships
- Payroll
- Quality Service
- Customer Inquiries
- Engine Compartment
- Auto Body
- RV
- Customer Vehicles
- Quality Standards
- RAN
- Toyota
- Customer Complaints
- Customer Relations
- Inventory Control
- Scheduling Appointments
- Loose Dirt
- Leather Surfaces
- Management
- Equipment Maintenance
- Body Shop
- General Maintenance
- Repair Orders
- Car Inventory
- Oil Changes
- Customer Cars
- Bank Deposits
- Resistant Chemicals
- Dealer Trades
- PDI
Updated January 8, 2025