Detroit Wayne Mental Health Authority jobs in Detroit, MI - 25 jobs

Advanced Practice Provider (Psychiatric Nurse Practitioner/Physician Assistant) Crisis Center) Under the general supervision of the Medical Director of Crisis Services, the Advanced Practice Provider (Nurse Practitioners and Physician Assistants) will perform clinical duties and activities as directed. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides direct clinical/patient care duties and responsibilities as required, including psychiatric evaluation, re-evaluation, disposition, coordination of medical services with nurse on duty, medication orders/prescribing, monitoring patients, etc. Incorporates Evidenced Based Best Practice Standards into service delivery. Provides care compliant with licensing regulations and accreditation standards. Determines medical necessity. Researches medical topics such as psychotropic medication, psychiatric evaluation, coordination of care, etc. Supervises coordination of care activities. Directs discharge planning. Completes clinical documentation as required. Provides supervision and direction to the mobile crisis team. Reviews Eligibility assessments for members contacting the Crisis Care Center. Completes required trainings. Teaches NP/PA students and other Advanced Practice Providers, as appropriate. Participates in clinical and administrative meetings. Participates in Quality Assurance reviews. Collaborates and discusses cases with psychiatrist. Collaborates with an interdisciplinary team to continuously improve productivity, efficiency, recovery outcomes, and medical care. Handles work responsibilities and challenges with honest and ethical behavior. Ensures appropriate responses to all medical emergencies. Provides clinical coverage and consultation on any urgent clinical issue that may arise between the time that members contact the Crisis Care Center and/or Mobile Crisis Teams and until they are seen by our Clinically Responsible Service Providers. Attends shift handover meetings. Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies. Maintains patient confidentiality per federal guidelines and DWIHN policy and procedures. Identifies and timely reports any health and safety risks, accidents, incidents, injuries, and property damage at the workplace. Performs any additional duties as assigned by the Medical Director. KNOWLEDGE, SKILLS, AND ABILITIES (KSA'S): Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations, and procedures. Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN. Knowledge of comprehension of psychiatric care preferred. Knowledge of psychiatric medications and their indications, common side effects, reactions, and interactions of medications prescribed. Knowledge and ability to work with agitated patients in crisis and their families to implement behavioral management interventions. Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of medical and behavioral health practices and terminology. Knowledge of behavioral health case management practices and principles. Knowledge of Evidence Based Practices for the behavioral health field. Knowledge of and ability to use treatment planning, case management, and continuing care for behavioral health services. Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) population. Knowledge of Medicaid, local, regional, and national codes, laws, and regulations. Knowledge of compliance standards. Knowledge of clinical assessment principles and practices. Knowledge of clinical licensure in the State of Michigan. Knowledge of the DSM-V Statistical Manual. Clinical documentation skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Attention to detail skills. Problem solving skills. Effective listening skills. Assessment skills. Evaluation skills. Organizational skills. Planning skills. Decision making skills. Critical thinking skills. Interpersonal skills. Communication skills. Teamwork skills. Training skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. Judgment/reasoning ability. REQUIRED EDUCATION: A Master's Degree (MSN) in Psychiatric-Mental Health (PMH) Nursing or other MSN with additional coursework for eligibility for PMH Board Certification OR A Bachelor's Degree, completion of an AMA-approved Physician Assistant program, licensure as a Physician Assistant REQUIRED LICENSES: A Valid State of Michigan clinical licensure. Licensure as a Physician Assistant. Continuing certification from the National Commission on the Certification of Physician Assistants. Or Licensure as a Registered Nurse and certified from MI State Board of Nursing as a Nurse Practitioner and ANA/ANCC Psychiatric-Mental Health Nurse Practitioner (PMHNP). A valid State of Michigan Driver's License with a safe and acceptable driving record. SPECIAL CONDITIONS: Required DEA, License and BLS certification. A Nursing Competency Checklist must be completed as part of the new hire onboarding process. REQUIRED EXPERIENCE: Minimum of two (2) years of professional experience. Minimum one (1) years of behavioral health experience. Additional Primary care and hospital experience preferred. PREFERRED EXPERIENCE : Minimum of one (1) year of experience treating child and adolescent populations in mental health settings. Additional Primary care, Addiction medicine and/or pediatric experience a plus. WORKING CONDITIONS : Work is usually performed at the Crisis Center but may require the employee to drive to different sites throughout Wayne County and the State of Michigan. Shift Schedule Reports to shifts as scheduled, either from 7:00am-7:30pm or 7:00pm-7:30am or as assigned. Participates in weekend coverage. This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Under the supervision of the DWIHN Call Center Director, the Substance Use Disorder (SUD) Technician is responsible for conducting brief screenings, electronic case review and providing authorization and care management services. This position is responsible for providing behavioral health utilization management services for the treatment provider network through the implementation and facilitation of outpatient, withdrawal management, residential authorizations and case management processes. Principle Duties and Responsibilities: Determines appropriate levels of care for referral, assisting clients in selecting an appropriate SUD provider. Initiates referrals to selected provider. Conducts initial intakes. Discusses with the client the rationale, purpose, and procedures associated with the screening and assessment process to facilitate the client's understanding and cooperation. Gathers and assesses information and summarizes data for the client. Assesses and determines the severity of client's substance use disorder. Assesses client's immediate needs by evaluating relevant information including signs and symptoms of intoxication and withdrawal. Administers appropriate evidence‐based screening and assessment instruments specific to each client to determine their strengths and needs. Obtains relevant history and related information from the client and other pertinent sources to establish eligibility and appropriateness of services. Interprets results of screening and assessments and integrates all available information to formulate a diagnostic impression and determine an appropriate course of action. Develops a written summary of the results of the screening and assessment to document and support the diagnostic impressions and treatment recommendations. Formulates and discusses diagnostic assessment and recommendations with the client to initiate an individualized treatment plan that incorporates client's strengths, needs, abilities, and preferences. Performs ongoing assessments in collaboration with the client and concerned others to review and modify the treatment plan to address treatment needs. Matches client needs with community resources to facilitate positive client outcomes. Discusses rationale for a referral with the client. Communicates with community resources regarding needs of the client. Provides information to the client regarding the structure, expectations, and purpose of the counseling and referral process. Provides continual evaluation of the client's safety, relapse potential, and the need for crisis intervention. Provides information on issues of identity, ethnic background, age, sexual orientation, and gender as it relates to substance use, prevention and recovery. Provides re-authorization of SUD/Mental Health/co-occurring services. Conducts three-way warm transfer calls. Assists providers with additional client information to assure appropriate referral for treatment services. Evaluates clinical appropriateness for SUD consumers. Establishes funding eligibility. Applies priority status criteria for placement. Responsible for follow-up with clients who were admitted for treatment and assisting them with a continuum of care. Monitors client's compliance with services and assists with aftercare/recovery plan services. Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay. Manages client care through the MH-WIN system. Updates the reauthorizations database. Tracks and monitors cost factors relative to service utilization, treatment activities, and other access and placement criteria. Conducts utilization reviews of SUD/COD client cases daily. Conducts SUD provider authorizations and reauthorizations for SUD/COD services. Enters data and reports into written formats and electronic databases. Monitors provider services for adherence to priority Federal, State and Medicaid admission requirements. Manages and coordinates waiting list(s) for those seeking SUD treatment by closely monitoring of provider capacity. Conducts SUD follow-up surveys and discharge summary reports for clients receiving intensive SUD services. Conducts client satisfaction surveys. Provides community callers with information related to community resources and assists callers with information on how to access community services. Utilizes computer to perform clinical and administrative job functions. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA's) Knowledge of DWIHN policies, procedures and operations. Knowledge of the DWIHN provider network. Knowledge of medical and behavioral health practices and terminology. Knowledge of Customer Service practices and principals. Knowledge of co-occurring and substance use treatment services. Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of SUD Policies and Procedures. Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations. Knowledge of Substance Abuse Administrative Rules requirements. Knowledge of SUD CPT codes. Knowledge of women specialty services requirements. Knowledge of priority population admittance. Knowledge of State Disability Assistance (SDA). Knowledge of Intravenous Drug User (IDU) management. Computer skills Time management skills Organizational skills Critical thinking skills Decision Making skills Customer Service skills Language skills Listening skills Teamwork skills Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. Required Education: A Bachelor's Degree from a recognized college or university in a Human Service, Social Service, Public Health, Public Administration, Healthcare Administration, Health Management or a related field. Required Experience: Three (3) years of full-time paid experience working in a human service or social service field. Experience must have also included: providing access authorization, access overrides, and utilization review. Required License(s): Certification as a Certified Addiction Drug Counselor (CADC) or Certified Advanced Addiction Drug Counselor (CAADC) by the Michigan Certification for addiction Professional (MCBAP). NOTE: Applicants with an approved development plan by MCBAP will be accepted. Working Conditions Work is usually performed in a home/office setting. Contingent staff are allowed to work remotely with management approval. NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. DWIHN is an Equal Opportunity Employer

(THIS IS A PART-TIME POSITION) Under the supervision of the Chief Medical Officer, the Psychiatrist will help develop Evidence Based Best Practice Standards for service delivery and perform other clinical duties and activities as directed. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides direct clinical/patient care duties and responsibilities as required, including psychiatric evaluation, re-evaluation, disposition, coordination of medical services with nurse on duty, medication orders/prescribing, restraint orders, monitoring patients, etc. Incorporates Evidenced Based Best Practice Standards into service delivery. Provides care compliant with licensing regulations and accreditation standards. Provides expertise on medical topics such as psychotropic medication, psychiatric evaluation, coordination of care, etc. Supervises coordination of care activities. Oversees discharge planning. Completes clinical documentation. Oversees and provides clinical supervision to Advanced Practice Providers; collaborates, discusses cases, and co-signs notes. Provides supervision and direction to the mobile crisis team. Completes doctor-to-doctor communications. Reviews Eligibility assessments for members contacting the Crisis Care Center. Provides oversight for the following: utilization management/review; denial of services, appeals; retrospective reviews; reporting and review of deaths; reporting and review of sentinel events; and clinical aspects of Medicaid Fair Hearings. Determines medical necessity and conducts peer review which can include on-site consultations with contractors and service providers. Oversees policy development. Researches medical topics such as psychotropic medication, psychiatric evaluation, and coordination of care, etc. Engages in publication opportunities. Supervises coordination of care activities. Meets with Medicaid Health Plans (MHP) to coordinate integration of services. Provides training specific to the application of medical necessity criteria for all referrals to the Network's program for comprehensive mental health services. Conducts staff development and training for Medical Directors, providers, Network staff, and other professional staff. Serves in a leadership capacity for the following committees: Medical Advisory, Utilization Management, Peer Review, Sentinel Events, Death Review, Behavioral Treatment Advisory Committee, Credentialing Committee, and others as required or directed by the Chief Medical Officer. Provides consultation on cases in Emergency Departments, Inpatient psychiatric units, State hospitals or those receiving services through our providers. Provides clinical reviews for all cases requiring psychiatric consultation for the Recipient Rights office. Teaches Psychiatric residents and fellows. Participates in clinical and administrative meetings. Oversees the extended length of stays, long-term hospital transfers, discharge planning and annual community hospital surveys. Participates in Quality Assurance reviews. Consults with the Quality Management Department to provide continuous quality improvement of services delivered to our members, contractors, and providers. Consults with the Quality Management Department to provide internal quality improvement. Analyzes and evaluates patient data. Provides consultations for Disability Designation of members. Reviews Eligibility assessments for members contacting the Access Center. Provides clinical coverage and consultation on any urgent clinical issue that may arise between the time that members contact the Access center and until they are seen by our Clinically Responsible Service Providers. Teaches students and Psychiatry residents and fellows. Participates in clinical and administrative meetings. Participates in Quality Assurance reviews. Initiates and/or continues emergency medication orders or restraints in accordance with state law. Collaborates with an interdisciplinary team to continuously improve productivity, efficiency, recovery outcomes, and medical care. Ensures appropriate responses to all medical emergencies. Provides clinical coverage and consultation on any urgent clinical issue that may arise between the time that members contact the Crisis Care Center and/or Mobile Crisis Team and until they are seen by our Clinically Responsible Service Providers. Attends shift handover meetings. Identifies and timely reports any health and safety risks, accidents, incidents, injuries, and property damage at the workplace. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge and experience with the Accreditation and Certification Standards Joint Commission. Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations, and procedures. Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN. Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of medical and behavioral health practices and terminology. Knowledge of compliance standards. Knowledge of Medical Necessity Criteria for Behavioral Health Services. Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code. Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis. Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) adult population. Knowledge of the identification and treatment of co-occurring mental health and substance use disorders. Knowledge of psychotropic medications. Knowledge of Community Mental Health Services Programs (CMHSP) and Prepaid Inpatient Health Plans (PIHP) Knowledge of community mental health services and resources. Knowledge of the DSM-IV Statistical Manual. Leadership skills. Training skills. Assessment and evaluation skills. Organizational skills. Planning skills. Analytical skills. Report writing skills. Decision Making skills. Critical Thinking skills. Interpersonal skills. Communication skills. Teaching skills. Written communication skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams) Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A Medical Degree from an accredited School of Medicine. Board Certification in Psychiatry. NOTE: Additional Board certification in Child and Adolescent psychiatry is preferred. REQUIRED EXPERIENCE: Three (3) years of experience in a Mental Health Program with experience in the following areas: policy writing accreditation activities staff development peer review management of direct report staff REQUIRED LICENSE(S). A valid and current Michigan License to practice as a physician. A valid and current Michigan controlled substance license. Valid and current Drug Enforcement Agency Registration. A valid State of Michigan Driver's License with a safe and acceptable driving record. SPECIAL CONDITIONS : If not currently Board Certified, should be Board Eligible and pursuing certification. If moonlighting, should receive permission from the Psychiatry Residency and/or Fellowship program and should have an independent license. (THIS IS A PART-TIME POSITION) WORKING CONDITIONS : Work is usually performed at the Crisis Care Center but may require the employee to drive to different sites throughout Wayne County and the State of Michigan. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodation or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Under the general supervision of the Vice President of Direct Clinical Services, the Behavioral Health Clinician (Outpatient Children Services) will work with children, ages 6-21, who have serious emotional and behavioral health needs, their parents/caregivers and families. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides direct and indirect evidence-based therapeutic treatment services for children and families via the office or telehealth. Aids families with accessing needed resources. Provides referrals, as needed, and supports families with follow-up services. Conducts assessments and develops treatment plans using a person-centered, solution-focused approach. Provides individual, group, conjoint or family psychotherapy, case management, and support services. Conducts integrated biopsychosocial assessments, determines provisional diagnoses, and participates in developing person/family centered youth guided treatment plans with children, youth and families. Monitors the members' progress and coordinates appropriate behavioral health and other needed services. Initiates and develops care coordination across multi-systems to prevent out of home placements and prompts reunification and permanency. Maintains an electronic medical record which includes required documentation of services provided, progress notes, treatment plans, periodic reviews and member rights documents. Collaborates with clinical staff to manage and resolve crisis situations involving children and parents. Engages in ongoing learning and education. Ensures compliance with productivity benchmarks and state requirements for outpatient services, based on the needs of the family as outlined in their Individualized Plan of Service. Attends team and staff meetings. Collaborates with the Chief Medical Officer/Psychiatrist of Direct Services. Directs and coordinates medical activities and activities related to patient care. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S): Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations, and procedures. Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN. Knowledge of the LOCUS model & CAFAS model. Knowledge of the clinical care process (screening, assessment, treatment planning, and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of adult and children's outpatient services. Knowledge of specialized services for children with severe emotional disturbances and their families. Knowledge of Integrated Care services for behavioral health members. Knowledge of medical and behavioral health practices and terminology. Knowledge of Medical Necessity Criteria for Behavioral Health Services. Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of Motivational Interviewing. Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code. Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis. Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches Knowledge of the identification and treatment of co-occurring mental health and substance use disorders. Knowledge of community mental health services and resources. Knowledge of the DSM-IV Statistical Manual. Knowledge of Individual Plans of Service (IPOS) for children and families. Assessment skills. Evaluation skills. Organizational skills. Planning skills. Report writing skills. Problem Solving skills. Decision Making skills. Critical Thinking skills. Interpersonal skills. Communication skills. Active Listening skills. Adaptability skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A Master's Degree from a recognized college or university in Social Work, Psychology, Counseling, or a related field. REQUIRED EXPERIENCE: Two (2) years of professional clinical experience in a behavioral healthcare or mental health setting including one (1) year of full-time paid experience working with children and families in a behavioral health or mental health setting. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: LMSW, LPC, LLP or PhD. (A Limited License will be accepted) A valid State of Michigan Driver's License with a safe and acceptable driving record. Professional Children's Mental Health Professional (CMHP), per the Michigan PIHP/CMHSP Provider Qualifications per Medicaid Services WORKING CONDITIONS: Work is usually performed in both an office and outpatient setting and requires the employee to drive to different sites throughout Wayne County and the State of Michigan. Must be available to work varied hours, including evenings. Must be available on-call to respond to crisis situations. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Under the general supervision of the Crisis Care Center - Site Director, the Crisis Care Shift Supervisor is responsible for providing general supervision and monitoring for the Crisis Care Center. This position will also provide clinical support for clients of the Crisis Care Center. PRINCIPAL DUTIES AND RESPONSIBILITIES: Serves as the onsite immediate supervisor for team members through role modeling, coaching and assisting the unit. Oversees daily operations. Creates a healthy partnership with stakeholders. Monitors and oversees workflows at the DWIHN Crisis Care Center. Monitors and oversees guest visits at the DWIHN Crisis Care Center. Provides support and development to staff by modeling position functions for the team. Ensures that services and linkage are provided for ongoing recovery and treatment services. Serves as the mental health professional for individuals until they are enrolled in services at other community agencies. Determines a provisional diagnosis, obtains documentation of medical necessity, and submits authorizations for service. Conducts thorough clinical assessments and treatment plans for services. Assesses the individual's needs and provides appropriate support and referrals. Provides short-and long-term recovery-oriented therapeutic counseling and education on a group or individual basis. Provides family education and family counseling. Completes clinical documentation as required. Facilitates recovery education courses. Conducts thorough clinical assessments and treatment plans for services. Provides crisis management services and responds to urgent/emergent participant needs. Implements the transition/discharge care plan in partnership with each participant. Works in concert with the Site Director and Unit Administrator to ensure that quality, compliance, and deliverables are met. Works with the Site Director and Unit Administrator regarding personnel matters. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations and procedures. Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN. Knowledge of behavioral health and mental health principles and practices. Knowledge of the Michigan Medicaid Provider Manual. Knowledge of MHWIN. Knowledge of the LOCUS model. Knowledge of the clinical care process (screening, assessment, treatment planning, case management and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of Crisis Operations principles and practices. Knowledge of Crisis Center operations and management. Knowledge of Crisis Center programs. Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder). Knowledge of adult services: Outpatient, Co-Occurring services, CM, ACT, Supported Employment, and Med Drop. Knowledge of ICD 9, CPT Codes, DSM-IV Statistical Manual or most current diagnostic edition. Knowledge of medical and behavioral health practices and terminology. Knowledge of compliance standards. Knowledge of Medical Necessity Criteria for Behavioral Health Services. Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM). Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code. Supervisory skills. Management skills. Team Leadership skills. Training skills. People management skills. Project management skills. Coaching skills. Conflict Resolution skills. Assessment skills. Evaluation skills. Organizational skills. Planning skills. Decision Making skills. Interpersonal skills. Customer Service skills. Communication skills. Active Listening skills. Teaching skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Team building skills. Relationship-building skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A Master's Degree from a recognized college or university in the Human Services, the Social Services, Nursing (a Bachelor's Degree will be accepted), Public Health, Public Administration, Healthcare Administration, Health Management, Psychology, Counseling, Social Work or a related field. REQUIRED EXPERIENCE: Five (5) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting. AND Two (2) years of full-time paid professional experience in crisis services. AND Two (2) years of full-time paid professional experience as an executive, administrator, manager or supervisor in a human service, social service, mental health or behavioral health setting. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. (A limited license will be accepted). A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS : This position will work in the DWIHN Crisis Care Center. This position will be required to work with persons who may suffer from mental health or substance abuse crises. Crisis Care Operations is a 24/7 unit. Candidates will be required to work a 12-hour schedule. Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Description PRINCIPLE DUTIES AND RESPONSIBILITIES Consistent with the mission of DWIHN and the goals of the Team, Student Intern's will: Provide support to department initiatives as described by the department leader. Engage in activities designed to enhance the Network's system of care. Documentation of work completed electronically. Attend meetings internally and externally as appropriate. Provide support to provider network and consumers within Wayne County. Other duties as assigned by department. CORE COMPETENCIES Interacting with others in a way that gives them confidence in one's intentions and those of the organization; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the consumer. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) ELIGIBILITY REQUIREMENTS This opportunity is only available to those with the following minimum qualifications: Currently working toward a Bachelor's or Master's degree in a related field (Human Services, Social Science, Technology, Research/Writing) Basic knowledge in the following areas: Community Mental Health Recovery Orientation Research Customer Support Skills Troubleshooting skills Microsoft Office suite Electronic E-mail systems (Google Apps) A valid State of Michigan Driver's License Must have transportation to and from the Network for required offsite meetings or site visits. Must submit a writing sample answering “why you want to be a part of this program”. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of internship. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

Under the general supervision of the Director of Crisis Services, the Manager of PAR Services is responsible for oversight of the Dispatch Coordinators and Clinical Specialists providing dispatch and crisis services for Detroit and Wayne County residents. PRINCIPAL DUTIES AND RESPONSIBILITIES: Coordinates staffing and scheduling. Monitors dashboards and performance of staff. Develops and approves policies and procedures for the dispatch unit. Prepares monthly and quarterly reports. Provides training for Dispatch Coordinators. Provides general supervision of Clinical Specialists. Answers incoming telephone calls. Receives information from community hospital staff to enter into DWIHN's Electronic Health Record (EHR), the MHWIN system and relays information to the PAR Screeners. Utilizes the MHWIN dispatch system to deploy Dispatch Coordinators. Utilizes the DWIHN phone system. Maintains relationships with hospital staff. Completes data entry for enrollments. Generates member IDs for new individuals entering the DWIHN system. Verifies Medicaid in CHAMPS system. Participates in agency and system staff meetings. Analyzes DWIHN Dispatch Center trends and patterns. Participates with Customer Service Quality Improvement Activities. Conducts three-way warm transfer calls. Manages client care through the MH-WIN system. Tracks and monitors cost factors relative to service utilization, treatment activities, and other access and placement criteria. Enters data and reports into written formats and electronic databases. Conducts client satisfaction surveys. Provides informal assessments, planning, linkage, advocacy, coordination and monitoring to assist persons experiencing a behavioral health crisis in gaining access to needed crisis services as medically appropriate and in the least restrictive environment. Uses clinical information obtained to assist community partners in crisis placement. Facilitates clinical conversations between placements and DWIHN. Provides technical assistance and oversight to providers of crisis intervention services and crisis focused treatment to clients. Provides support to crisis intervention teams in placing consumers in appropriate settings. Provides consultation on cases to reduce recidivism in inpatient placements and emergency room visits. Assists in the identification of community resources and services to promote timely discharge. Ensures that members who are in crisis awaiting a placement are able to secure a bed. Ensures discharge planning at disposition and coordinate services to ensure individuals are connected and engaged with an assigned Clinically Responsible Service Provider (CRSP) as identified by the individual being served. Coordinates the level of care determined from the disposition, i.e., inpatient placement, Crisis Residential, Partial Hospitalization, Residential Placement, Outpatient, etc. for discharge planning. Facilitates meetings with crisis screeners, emergency room staff, psychiatric inpatient hospital staff, DHS staff and CRSP. Completes special projects. Coordinates discharge planning. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of behavioral health and mental health principles and practices. Knowledge of the Michigan Medicaid Provider Manual. Knowledge of MWHIN. Knowledge of medical and insurance terminology. Knowledge of compliance standards. Knowledge of Call Center Operations. Knowledge of Customer Service practices and principals. Knowledge of Quality standards Knowledge of medical and behavioral health practices and terminology. Knowledge of compliance standards. Knowledge of Medical Necessity Criteria for Behavioral Health services, American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code. Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis. Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) adult population. Knowledge of the identification and treatment of co-occurring mental health and substance abuse disorders. Knowledgeable of psychotropic medications. Knowledge of Pre-Admission Review (PAR) Screening. Supervisory skills Management skills Leadership skills Computer skills Time management skills Organizational skills Critical thinking skills Decision Making skills Customer Service skills Language skills Listening skills Relationship building skills Teamwork skills Training skills Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A Master's Degree from a recognized college or university in the Human Services, the Social Services, Nursing, Public Health, Public Administration, Healthcare Administration, Health Management, Business Administration, or a related field. REQUIRED EXPERIENCE: Five (5) years of post-degree professional experience in behavioral healthcare or community mental health. Experience must include management, administrative or supervisory duties and responsibilities, or experience working as an employee of DWIHN in a professional classification. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. NOTE: An applicable Limited License will be accepted for this position . A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS : Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. NOTE: The DWIHN Dispatch Center is a 24/7 operation. Employees in the Dispatch Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends. This opening is for an Afternoons shift, covering the 5 p.m. to 1 a.m. hours of operation. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Title: IT Systems Engineer Reports To: Director of IT Operations Organization: Detroit Wayne Integrated Health Network (DWIHN) The IT Systems Engineer is a critical member of the DWIHN IT Operations team, responsible for designing, supporting, and maintaining secure and resilient enterprise IT infrastructure. This includes Microsoft-based environments, network architecture, virtualization platforms, and cybersecurity systems. This role serves a government-regulated healthcare organization, requiring strict adherence to HIPAA, SOC 2, and NIST-based security frameworks. The engineer will provide technical leadership in systems design, incident response, disaster recovery, and ongoing infrastructure improvements. Key Responsibilities Systems Engineering & Administration Design, implement, and support enterprise infrastructure including Windows Server 2012-2022 , Active Directory , Azure Entra ID , Office 365 , and virtualization platforms. Administer and maintain SQL servers , network storage (SAN/NAS) , and critical business applications. Develop baselines and technical standards for on-prem and cloud-based systems. Maintain group policy, Entra ID, Intune, and other user access controls , and role-based security in alignment with HIPAA and internal standards. Monitor system health, conduct performance tuning, apply patches, and coordinate lifecycle upgrades. Security, Compliance & Monitoring Enforce cybersecurity best practices, including administration of firewalls, VPNs, MFA, anti-virus/EDR , and email security systems. Support security risk assessments , system hardening, and identity management through Windows AD / Entra ID . Perform regular audits of system access , configurations, and patch status to support HIPAA and SOC 2 compliance. Support business continuity through design and testing of backup and disaster recovery plans. Participate in and support Change Management processes , including planning, documentation, communication, and execution of infrastructure changes to minimize risk, ensure continuity of service, and maintain compliance with internal policies and regulatory requirements. Network & Infrastructure Administer LAN/WAN , Cisco switches , firewalls , VoIP systems , DNS , DHCP , BGP , and site-to-site VPNs . Monitor and optimize network performance, ensuring high availability and security. Install, configure, and troubleshoot hardware and software components across infrastructure. Project & Cross-Team Collaboration Lead infrastructure-related projects and collaborate with vendors, departments, and stakeholders on IT initiatives. Provide documentation, system diagrams, and training for IT staff on new technologies or changes. Assist with IT roadmap planning, procurement strategy, and proposal writing under the direction of the Technology Manager. Perform other duties as assigned by management Required Qualifications Education: Bachelor's degree in Computer Science, Information Technology, or related field(Relevant experience may substitute on a year-for-year basis.) Experience: 10+ years hands-on experience in most of the following: Microsoft ecosystem (Azure, O365, Windows Server, Group Policy) Networking protocols and technologies (VLAN, DNS, DHCP, Cisco IOS) Virtualization and IaaS (Azure) Backup and disaster recovery systems Security systems (firewalls, anti-virus, email security) Preferred Certifications Microsoft Certified: Windows Server / Azure Administrator / Entra ID Cisco CCNA / CCNP ITIL Foundation Additional Requirements Reliable transportation required to travel throughout Wayne County and the State of Michigan. Hybrid work model. Proof of COVID-19 vaccination is required (reasonable accommodations available per applicable law). Must be able to participate in scheduled on-call rotation and respond to after-hours incidents if needed. Employment is contingent on passing background and security clearance checks in accordance with state/federal healthcare IT regulations. The above statements are intended to describe the general nature and level of work being performed by person assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. DWIHN an Equal Opportunity Employer

Under the general supervision of the Mobile Crisis Director, the Mobile Crisis Clinician performs direct clinical services, including crisis intervention and de-escalation for individuals of all ages. PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs direct clinical services, including crisis intervention and de-escalation for individuals of all ages. Performs indirect clinical services, including, timely and complete case documentation following DWIHN policies and procedures. Documents all crisis intervention activities in the electronic medical record to ensure accuracy of records and regulatory compliance. Provides coordination and follow-up for clients and assists in obtaining necessary additional services, coordinating with the Access Center or the patient's current outpatient therapy plan. Maintains clinical documentation that is accurate and up to date, including assessments, progress notes, crisis/safety plans, and other required documentation. Participates in agency and system staff meetings. Participates in community meetings. Collaborates with schools, law enforcement and other organizations. Assists individuals/families in developing natural supports to increase success in the community. Provides counseling, guidance, support, resources, and encouragement to individuals served so that they can learn to take responsibility for and actively participate in their own recovery. Provides on call duties as needed which include but are not limited to responding to calls from mobile crisis clinicians and peers. Provides mobile crisis services in the community. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations, and procedures. Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN. Knowledge of Mobile Crisis principles and practices. Knowledge of Crisis Services principles and practices. Knowledge of behavioral health and mental health principles and practices. Knowledge of the Michigan Medicaid Provider Manual. Knowledge of MHWIN. Knowledge of the LOCUS model. Knowledge of the clinical care process (screening, assessment, treatment planning, case management and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder). Knowledge of adult's services; Outpatient, Co- occurring services, CM, ACT, Supported Employment and Med Drop. Knowledge of Integrated Care services for behavioral health patients. Knowledge of medical and behavioral health practices and terminology. Knowledge of compliance standards. Knowledge of Medical Necessity Criteria for Behavioral Health Services. Knowledge of SUD guidelines and licensing certifications. Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. Assessment and evaluation skills. Conflict Resolution skills Computer skills. Organizational skills. Report writing skills. Negotiation skills. Problem Solving skills. Decision Making skills. Interpersonal Skills. Communication skills. Collaboration skills. Multitasking skills. Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability REQUIRED EDUCATION: A Master's Degree in Social Work, Psychology, Counseling, Human Services, the Social Services, or a related field. REQUIRED EXPERIENCE: One (1) year of full-time paid professional clinical experience working in crisis services or a closely related area. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. (A limited license will be accepted). A Valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS: Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc. Mobile Crisis Operations is a 24/7 unit. There will be positions offered for the Day Shift (7-3); Afternoon Shift (3-11) and the Midnight Shift (11-7). Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Description (THIS IS A PART-TIME POSITION) (Please Note: This recruitment is for the Mobile Crisis Unit) Under the general supervision of DWIHN supervisory staff, the Peer Support Specialist provides support and recovery training to individuals receiving services. The Peer Support Specialist also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual. PRINCIPAL DUTIES AND RESPONSIBILIES: Offers guidance and support to people who are struggling with substance use disorder, psychological trauma, or mental health disorders. Engages individuals in a recovery partnership and assists in identifying participant's hopes and dreams and the solutions they are seeking. Teaches recovery and life skills using recovery tools. Functions as a role model to peers exhibiting competency in personal recovery. Serves as an advocate providing information and peer support for clients. Shares relevant personal experiences related to the “Recovery Process” for the benefit of individuals in recovery. Models hope, personal responsibility and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained. Creates a supportive environment for an individual's recovery. Assists in developing natural supports and secures a network of community support. Cultivates connectedness in the person's life (self, others, the environment, and to meaning and purpose). Coordinates with the individual's clinical team and other supports to arrange services or resources to help the individual achieve their goals. Observes individuals' changes in mental health status, physical appearance and behavior. Attends meetings with DWIHN and MDHHS to report on progress or lack thereof concerning the person served on their treatment. Conducts follow ups, attends meetings and interacts with clients and their families after initial contact. Assists clients with finding resources for housing, employment and education. Maintains records in accordance with professional standards and ensures that files are complete in terms of participant's needs, services provided and care plans. Completes clinical documentation as required. Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies. Establishes and maintains appropriate working relationships with individual staff, outside agencies and vendors. Attends and participates in training, education and staff meetings. Uses basic intervention skills, behavioral management, and de-escalation techniques. Collaborates with mobile crisis clinicians to provide crisis support services in the community. Performs additional outreach activities in the community. Performs Mobile Crisis duties and responsibilities. Performs other related duties assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of MDHHS policies, rules, regulations and procedures. Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN. Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served. Knowledge of behavioral health and mental health principles and practices. Knowledge of Suicide Prevention, Resilience and Crisis Intervention. Knowledge of Peer Recovery practices and principles. Knowledge of Substance Use Disorder practices and principles. Lived experience in program recovery. Assessment skills. Evaluation skills. Organizational skills. Communication skills. Active Listening skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: High school diploma or a G.E.D. REQUIRED EXPERIENCE: One (1) year of professional experience performing peer recovery and support duties and responsibilities. NOTE: Additional experience may be substituted for the education requirement on a year for year basis. REQUIRED LICENSE(S). A valid State of Michigan Driver's License with a safe and acceptable driving record. Must have reliable transportation. SPECIAL CONDITIONS: Must obtain Peer Support Specialist certification within 18 months of hire through the successful completion of the Peer Employment Training through the State of Michigan. WORKING CONDITIONS: Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc. Mobile Crisis Operations is a 24/7 unit. These are part-time positions that will work 12 hour shifts on Saturday and Sunday. The shifts will be (7:00 AM - 7:00 PM) and (7:00 PM - 7:00 AM). Candidates may be required to work other days, hours, or shifts as necessary. (THIS IS A PART-TIME POSITION) This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Intake Therapist- Child Under the general supervision of the Administrator of Direct Services, the Child Intake Clinician is responsible for providing initial assessments and evaluations for members and families who present for emergent, urgent and routine requests for services. This includes completing crisis assessments and making clinical determinations of appropriate levels of care. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides initial assessments and evaluations to clients who present for services. Conducts intake assessments by gathering information, completing various assessment tools, writing practical comprehensive assessments and formulating diagnoses with complimentary introductory treatment plans to determine the appropriate level of care. Gathers required clinical and demographic data from the patient. Conducts clinical assessments, develops diagnoses and participates in developing person/family centered treatment plans with clients and their family. Maintains up to date client records including written evaluations, treatment plans, quarterly reviews, termination summaries and progress notes. Authorizes medically necessary services for all clients and assigns appropriate levels of care. Coordinates with treatment team staff for admissions and provides supporting documentation. Provides clinical assessments, case assignments and comprehensive outpatient counseling to individuals in need of mental health services. Makes referrals (based on assessments) to the most appropriate programs and agencies to help clients access the appropriate level of care to best meet their treatment needs. Works closely with clients in the decision-making process and helps them understand the benefits of accessing the appropriate levels of care. Provides crisis intervention as needed by assessing risk, developing safety plans, reporting abuse or neglect and coordinating hospitalization or other emergencies. Follows the Open Access model. Provides brief therapeutic interventions. Works with team members, community partners and service organizations to collaborate care. Provides crisis interventions, assessments and resource planning to adults, children and their families and determines the appropriate level of care. Completes timely and accurate documentation of services in the medical record. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations and procedures. Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN. Knowledge of MHWIN. Knowledge of the LOCUS model. Training in MichiCANs Assessment. Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of the continuum of care for all disability designations (SED, SMI, Co-Occurring Disorder). Knowledge of Outpatient and Co-Occurring services. Knowledge of the Open Access Model. Knowledge of Integrated Care services for behavioral health patients. Knowledge of Medical Necessity Criteria for Behavioral Health Services. Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of Motivational Interviewing. Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code. Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis. Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. Knowledge of diagnostics, psychopharmacology and supportive treatment approaches. Knowledge of the identification and treatment of co-occurring mental health and substance use disorders. Knowledge of community mental health services and resources. Knowledge of the DSM-IV Statistical Manual. Assessment skills. Evaluation skills. Organizational skills. Planning skills. Report writing skills. Problem Solving skills Decision Making skills. Critical Thinking skills. Interpersonal skills. Communication skills. Active Listening skills. Adaptability skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A Master's Degree from a recognized college or university in the Human Services, the Social Services, Psychology, Counseling, Social Work or a related field. REQUIRED EXPERIENCE: Three (3) years of professional clinical experience in a behavioral healthcare or mental health setting, preferred. At least two (2) years of clinical experience working with children and/or youth preferred. MichiCANs certification preferred, or must be willing to complete the training and become certified Must be able to be credentialed with: QMHP and CMHP REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: LMSW, LMHC, LPC, LLP or PhD. A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS: This position will work in the DWIHN Outpatient Clinic. This position will be required to work with persons who may suffer from mental health or substance use challenges. DOC has extended hours 8-8 Monday-Friday. Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Description Advanced Practice Provider (Psychiatric Nurse Practitioner/Physician Assistant) Crisis Center) Under the general supervision of the Medical Director of Crisis Services, the Advanced Practice Provider (Nurse Practitioners and Physician Assistants) will perform clinical duties and activities as directed. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides direct clinical/patient care duties and responsibilities as required, including psychiatric evaluation, re-evaluation, disposition, coordination of medical services with nurse on duty, medication orders/prescribing, monitoring patients, etc. Incorporates Evidenced Based Best Practice Standards into service delivery. Provides care compliant with licensing regulations and accreditation standards. Determines medical necessity. Researches medical topics such as psychotropic medication, psychiatric evaluation, coordination of care, etc. Supervises coordination of care activities. Directs discharge planning. Completes clinical documentation as required. Provides supervision and direction to the mobile crisis team. Reviews Eligibility assessments for members contacting the Crisis Care Center. Completes required trainings. Teaches NP/PA students and other Advanced Practice Providers, as appropriate. Participates in clinical and administrative meetings. Participates in Quality Assurance reviews. Collaborates and discusses cases with psychiatrist. Collaborates with an interdisciplinary team to continuously improve productivity, efficiency, recovery outcomes, and medical care. Handles work responsibilities and challenges with honest and ethical behavior. Ensures appropriate responses to all medical emergencies. Provides clinical coverage and consultation on any urgent clinical issue that may arise between the time that members contact the Crisis Care Center and/or Mobile Crisis Teams and until they are seen by our Clinically Responsible Service Providers. Attends shift handover meetings. Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies. Maintains patient confidentiality per federal guidelines and DWIHN policy and procedures. Identifies and timely reports any health and safety risks, accidents, incidents, injuries, and property damage at the workplace. Performs any additional duties as assigned by the Medical Director. KNOWLEDGE, SKILLS, AND ABILITIES (KSA'S): Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations, and procedures. Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN. Knowledge of comprehension of psychiatric care preferred. Knowledge of psychiatric medications and their indications, common side effects, reactions, and interactions of medications prescribed. Knowledge and ability to work with agitated patients in crisis and their families to implement behavioral management interventions. Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of medical and behavioral health practices and terminology. Knowledge of behavioral health case management practices and principles. Knowledge of Evidence Based Practices for the behavioral health field. Knowledge of and ability to use treatment planning, case management, and continuing care for behavioral health services. Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) population. Knowledge of Medicaid, local, regional, and national codes, laws, and regulations. Knowledge of compliance standards. Knowledge of clinical assessment principles and practices. Knowledge of clinical licensure in the State of Michigan. Knowledge of the DSM-V Statistical Manual. Clinical documentation skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Attention to detail skills. Problem solving skills. Effective listening skills. Assessment skills. Evaluation skills. Organizational skills. Planning skills. Decision making skills. Critical thinking skills. Interpersonal skills. Communication skills. Teamwork skills. Training skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. Judgment/reasoning ability. REQUIRED EDUCATION: A Master's Degree (MSN) in Psychiatric-Mental Health (PMH) Nursing or other MSN with additional coursework for eligibility for PMH Board Certification OR A Bachelor's Degree, completion of an AMA-approved Physician Assistant program, licensure as a Physician Assistant REQUIRED LICENSES: A Valid State of Michigan clinical licensure. Licensure as a Physician Assistant. Continuing certification from the National Commission on the Certification of Physician Assistants. Or Licensure as a Registered Nurse and certified from MI State Board of Nursing as a Nurse Practitioner and ANA/ANCC Psychiatric-Mental Health Nurse Practitioner (PMHNP). A valid State of Michigan Driver's License with a safe and acceptable driving record. SPECIAL CONDITIONS: Required DEA, License and BLS certification. A Nursing Competency Checklist must be completed as part of the new hire onboarding process. REQUIRED EXPERIENCE: Minimum of two (2) years of professional experience. Minimum one (1) years of behavioral health experience. Additional Primary care and hospital experience preferred. PREFERRED EXPERIENCE: Minimum of one (1) year of experience treating child and adolescent populations in mental health settings. Additional Primary care, Addiction medicine and/or pediatric experience a plus. WORKING CONDITIONS: Work is usually performed at the Crisis Center but may require the employee to drive to different sites throughout Wayne County and the State of Michigan. Shift Schedule Reports to shifts as scheduled, either from 7:00am-7:30pm or 7:00pm-7:30am or as assigned. Participates in weekend coverage. This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Description SPECIAL INVESTIGATIONS UNIT ADMINISTRATOR The Compliance Special Investigations Unit (SIU) Administrator provides administrative, operational, and regulatory support to DWIHN's SIU, which is responsible for identifying, investigating, and reporting potential Fraud, Waste, and Abuse (FWA) involving Medicaid-funded behavioral health services. This position plays a critical role in supporting DWIHN's compliance with federal and state Medicaid requirements, including PIHP contractual obligations with the Michigan Department of Health and Human Services (MDHHS), Centers for Medicare & Medicaid Services (CMS), and oversight agencies. The SIU Administrator ensures investigations are properly tracked, documented, reported, and audit-ready, while maintaining strict confidentiality and data integrity. PRINCIPAL DUTIES AND RESPONSIBILITIES: Maintain SIU case files from intake through closure, ensuring documentation is complete, accurate, and compliant with DWIHN policies and procedures. Track investigation milestones, statutory and contractual timelines, and case dispositions using DWIHN systems, including CATS, CareConnect360, MHWIN, CHAMPS-related documentation, and internal SIU trackers. Monitor intake sources including internal referrals, anonymous reports, provider self-disclosures, recipient complaints, and external agency referrals. Ensure proper version control, labeling, and storage of investigation materials in accordance with DWIHN records-retention requirements. Support SIU compliance with applicable regulations, including but not limited to: 42 CFR §§ 438.608 (Program Integrity), 438.610 (Prohibited Affiliations), and 455.2 (Fraud, Waste, and Abuse definitions). Assist with preparation and tracking of referrals, notifications, and disclosures to MDHHS, OIG, CMS, and law enforcement, as directed by Compliance leadership. Ensure all SIU activities align with DWIHN's PIHP contract, Compliance Plan, and Program Integrity policies. Prepare investigation files for internal audits, HSAG reviews, MDHHS site visits, and OIG requests. Maintain SIU logs and dashboards tracking key metrics such as: Case volume and status Intake sources Days to closure Referral outcomes Recoupment amounts and corrective actions Compile data for monthly, quarterly, and annual Compliance Committee, Risk Management Committee, and Board reporting. Assist in identifying trends, repeat issues, and emerging risks to support DWIHN's enterprise risk assessments and corrective action planning. Schedule and coordinate interviews, case review meetings, multidisciplinary work groups, and leadership briefings. Draft and format correspondence, case summaries, referral documentation, and internal memoranda related to SIU activities. Provide onboarding and administrative support to compliance specialist/investigators, including access coordination, training tracking, and workflow support. Serve as a liaison between SIU and internal departments including Claims, Provider Network Management, Finance, Legal, HR, Recipient Rights, and Quality. Handle highly sensitive investigative, personnel, provider, and member information with discretion and professionalism. Ensure compliance with HIPAA, 42 CFR Part 2, and DWIHN privacy and security policies. Maintain strict confidentiality of SIU investigations and related materials. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Working knowledge of Medicaid FWA concepts and investigative workflows. Familiarity with Michigan Medicaid, PIHP contractual requirements, and MDHHS oversight expectations. Strong organizational, documentation, and record management skills. Demonstrated ability to manage multiple cases, deadlines, and competing priorities. High attention to detail and ability to maintain audit-ready files. Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and electronic case-management or compliance systems. Strong written and verbal communication skills. REQUIRED EDUCATION: Bachelor's degree in Criminal Justice, Public Administration, Healthcare Administration, Business Administration, or a related field (or equivalent combination of education and experience). Minimum of 3-5 years of experience in healthcare administration, compliance, investigations, Medicaid programs, or government-regulated environments. Experience working with Medicaid managed care organizations, PIHPs, behavioral health systems, or public-sector healthcare preferred. REQUIRED EXPERIENCE: Prior experience supporting a Special Investigations Unit, Program Integrity, Compliance, or OIG-facing function. Familiarity with: Claims review and recoupment processes Workforce Background Check requirements Provider enrollment and exclusion screening REQUIRED LICENSE(S). A valid State of Michigan Driver's License with a safe and acceptable driving record. Certification or coursework in compliance or investigations (e.g., CHC, CHPC, CHRC, CFE) preferred. WORKING CONDITIONS: Office or hybrid work environment. Position requires handling of sensitive, confidential, and potentially legally privileged information. May require flexibility to meet regulatory deadlines or audit demands. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Description Under the general supervision of the Crisis Care Center - Site Director, the Crisis Care Shift Supervisor is responsible for providing general supervision and monitoring for the Crisis Care Center. This position will also provide clinical support for clients of the Crisis Care Center. PRINCIPAL DUTIES AND RESPONSIBILITIES: Serves as the onsite immediate supervisor for team members through role modeling, coaching and assisting the unit. Oversees daily operations. Creates a healthy partnership with stakeholders. Monitors and oversees workflows at the DWIHN Crisis Care Center. Monitors and oversees guest visits at the DWIHN Crisis Care Center. Provides support and development to staff by modeling position functions for the team. Ensures that services and linkage are provided for ongoing recovery and treatment services. Serves as the mental health professional for individuals until they are enrolled in services at other community agencies. Determines a provisional diagnosis, obtains documentation of medical necessity, and submits authorizations for service. Conducts thorough clinical assessments and treatment plans for services. Assesses the individual's needs and provides appropriate support and referrals. Provides short-and long-term recovery-oriented therapeutic counseling and education on a group or individual basis. Provides family education and family counseling. Completes clinical documentation as required. Facilitates recovery education courses. Conducts thorough clinical assessments and treatment plans for services. Provides crisis management services and responds to urgent/emergent participant needs. Implements the transition/discharge care plan in partnership with each participant. Works in concert with the Site Director and Unit Administrator to ensure that quality, compliance, and deliverables are met. Works with the Site Director and Unit Administrator regarding personnel matters. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations and procedures. Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN. Knowledge of behavioral health and mental health principles and practices. Knowledge of the Michigan Medicaid Provider Manual. Knowledge of MHWIN. Knowledge of the LOCUS model. Knowledge of the clinical care process (screening, assessment, treatment planning, case management and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of Crisis Operations principles and practices. Knowledge of Crisis Center operations and management. Knowledge of Crisis Center programs. Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder). Knowledge of adult services: Outpatient, Co-Occurring services, CM, ACT, Supported Employment, and Med Drop. Knowledge of ICD 9, CPT Codes, DSM-IV Statistical Manual or most current diagnostic edition. Knowledge of medical and behavioral health practices and terminology. Knowledge of compliance standards. Knowledge of Medical Necessity Criteria for Behavioral Health Services. Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM). Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code. Supervisory skills. Management skills. Team Leadership skills. Training skills. People management skills. Project management skills. Coaching skills. Conflict Resolution skills. Assessment skills. Evaluation skills. Organizational skills. Planning skills. Decision Making skills. Interpersonal skills. Customer Service skills. Communication skills. Active Listening skills. Teaching skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Team building skills. Relationship-building skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A Master's Degree from a recognized college or university in the Human Services, the Social Services, Nursing (a Bachelor's Degree will be accepted), Public Health, Public Administration, Healthcare Administration, Health Management, Psychology, Counseling, Social Work or a related field. REQUIRED EXPERIENCE: Five (5) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting. AND Two (2) years of full-time paid professional experience in crisis services. AND Two (2) years of full-time paid professional experience as an executive, administrator, manager or supervisor in a human service, social service, mental health or behavioral health setting. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. (A limited license will be accepted). A valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS: This position will work in the DWIHN Crisis Care Center. This position will be required to work with persons who may suffer from mental health or substance abuse crises. Crisis Care Operations is a 24/7 unit. Candidates will be required to work a 12-hour schedule. Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

PRINCIPLE DUTIES AND RESPONSIBILITIES Consistent with the mission of DWIHN and the goals of the Team, Student Intern's will: Provide support to department initiatives as described by the department leader. Engage in activities designed to enhance the Network's system of care. Documentation of work completed electronically. Attend meetings internally and externally as appropriate. Provide support to provider network and consumers within Wayne County. Other duties as assigned by department. CORE COMPETENCIES Interacting with others in a way that gives them confidence in one's intentions and those of the organization; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the consumer. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) ELIGIBILITY REQUIREMENTS This opportunity is only available to those with the following minimum qualifications: Currently working toward a Bachelor's or Master's degree in a related field (Human Services, Social Science, Technology, Research/Writing) Basic knowledge in the following areas: Community Mental Health Recovery Orientation Research Customer Support Skills Troubleshooting skills Microsoft Office suite Electronic E-mail systems (Google Apps) A valid State of Michigan Driver's License Must have transportation to and from the Network for required offsite meetings or site visits. Must submit a writing sample answering “why you want to be a part of this program”. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of internship. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

Under the supervision of the DWIHN Call Center Director, the Substance Use Disorder (SUD) Technician is responsible for conducting brief screenings, electronic case review and providing authorization and care management services. This position is responsible for providing behavioral health utilization management services for the treatment provider network through the implementation and facilitation of outpatient, withdrawal management, residential authorizations and case management processes. Principle Duties and Responsibilities: Determines appropriate levels of care for referral, assisting clients in selecting an appropriate SUD provider. Initiates referrals to selected provider. Conducts initial intakes. Discusses with the client the rationale, purpose, and procedures associated with the screening and assessment process to facilitate the client's understanding and cooperation. Gathers and assesses information and summarizes data for the client. Assesses and determines the severity of client's substance use disorder. Assesses client's immediate needs by evaluating relevant information including signs and symptoms of intoxication and withdrawal. Administers appropriate evidence‐based screening and assessment instruments specific to each client to determine their strengths and needs. Obtains relevant history and related information from the client and other pertinent sources to establish eligibility and appropriateness of services. Interprets results of screening and assessments and integrates all available information to formulate a diagnostic impression and determine an appropriate course of action. Develops a written summary of the results of the screening and assessment to document and support the diagnostic impressions and treatment recommendations. Formulates and discusses diagnostic assessment and recommendations with the client to initiate an individualized treatment plan that incorporates client's strengths, needs, abilities, and preferences. Performs ongoing assessments in collaboration with the client and concerned others to review and modify the treatment plan to address treatment needs. Matches client needs with community resources to facilitate positive client outcomes. Discusses rationale for a referral with the client. Communicates with community resources regarding needs of the client. Provides information to the client regarding the structure, expectations, and purpose of the counseling and referral process. Provides continual evaluation of the client's safety, relapse potential, and the need for crisis intervention. Provides information on issues of identity, ethnic background, age, sexual orientation, and gender as it relates to substance use, prevention and recovery. Provides re-authorization of SUD/Mental Health/co-occurring services. Conducts three-way warm transfer calls. Assists providers with additional client information to assure appropriate referral for treatment services. Evaluates clinical appropriateness for SUD consumers. Establishes funding eligibility. Applies priority status criteria for placement. Responsible for follow-up with clients who were admitted for treatment and assisting them with a continuum of care. Monitors client's compliance with services and assists with aftercare/recovery plan services. Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay. Manages client care through the MH-WIN system. Updates the reauthorizations database. Tracks and monitors cost factors relative to service utilization, treatment activities, and other access and placement criteria. Conducts utilization reviews of SUD/COD client cases daily. Conducts SUD provider authorizations and reauthorizations for SUD/COD services. Enters data and reports into written formats and electronic databases. Monitors provider services for adherence to priority Federal, State and Medicaid admission requirements. Manages and coordinates waiting list(s) for those seeking SUD treatment by closely monitoring of provider capacity. Conducts SUD follow-up surveys and discharge summary reports for clients receiving intensive SUD services. Conducts client satisfaction surveys. Provides community callers with information related to community resources and assists callers with information on how to access community services. Utilizes computer to perform clinical and administrative job functions. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA's) Knowledge of DWIHN policies, procedures and operations. Knowledge of the DWIHN provider network. Knowledge of medical and behavioral health practices and terminology. Knowledge of Customer Service practices and principals. Knowledge of co-occurring and substance use treatment services. Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of SUD Policies and Procedures. Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations. Knowledge of Substance Abuse Administrative Rules requirements. Knowledge of SUD CPT codes. Knowledge of women specialty services requirements. Knowledge of priority population admittance. Knowledge of State Disability Assistance (SDA). Knowledge of Intravenous Drug User (IDU) management. Computer skills Time management skills Organizational skills Critical thinking skills Decision Making skills Customer Service skills Language skills Listening skills Teamwork skills Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. Required Education: A Bachelor's Degree from a recognized college or university in a Human Service, Social Service, Public Health, Public Administration, Healthcare Administration, Health Management or a related field. Required Experience: Three (3) years of full-time paid experience working in a human service or social service field. Experience must have also included: providing access authorization, access overrides, and utilization review. Required License(s): Certification as a Certified Addiction Drug Counselor (CADC) or Certified Advanced Addiction Drug Counselor (CAADC) by the Michigan Certification for addiction Professional (MCBAP). NOTE: Applicants with an approved development plan by MCBAP will be accepted. Working Conditions Work is usually performed in a home/office setting. Contingent staff are allowed to work remotely with management approval. NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. DWIHN is an Equal Opportunity Employer

Job Description Under the general supervision of the Mobile Crisis Director, the Mobile Crisis Clinician performs direct clinical services, including crisis intervention and de-escalation for individuals of all ages. PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs direct clinical services, including crisis intervention and de-escalation for individuals of all ages. Performs indirect clinical services, including, timely and complete case documentation following DWIHN policies and procedures. Documents all crisis intervention activities in the electronic medical record to ensure accuracy of records and regulatory compliance. Provides coordination and follow-up for clients and assists in obtaining necessary additional services, coordinating with the Access Center or the patient's current outpatient therapy plan. Maintains clinical documentation that is accurate and up to date, including assessments, progress notes, crisis/safety plans, and other required documentation. Participates in agency and system staff meetings. Participates in community meetings. Collaborates with schools, law enforcement and other organizations. Assists individuals/families in developing natural supports to increase success in the community. Provides counseling, guidance, support, resources, and encouragement to individuals served so that they can learn to take responsibility for and actively participate in their own recovery. Provides on call duties as needed which include but are not limited to responding to calls from mobile crisis clinicians and peers. Provides mobile crisis services in the community. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations, and procedures. Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN. Knowledge of Mobile Crisis principles and practices. Knowledge of Crisis Services principles and practices. Knowledge of behavioral health and mental health principles and practices. Knowledge of the Michigan Medicaid Provider Manual. Knowledge of MHWIN. Knowledge of the LOCUS model. Knowledge of the clinical care process (screening, assessment, treatment planning, case management and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder). Knowledge of adult's services; Outpatient, Co- occurring services, CM, ACT, Supported Employment and Med Drop. Knowledge of Integrated Care services for behavioral health patients. Knowledge of medical and behavioral health practices and terminology. Knowledge of compliance standards. Knowledge of Medical Necessity Criteria for Behavioral Health Services. Knowledge of SUD guidelines and licensing certifications. Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. Assessment and evaluation skills. Conflict Resolution skills Computer skills. Organizational skills. Report writing skills. Negotiation skills. Problem Solving skills. Decision Making skills. Interpersonal Skills. Communication skills. Collaboration skills. Multitasking skills. Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability REQUIRED EDUCATION: A Master's Degree in Social Work, Psychology, Counseling, Human Services, the Social Services, or a related field. REQUIRED EXPERIENCE: One (1) year of full-time paid professional clinical experience working in crisis services or a closely related area. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. (A limited license will be accepted). A Valid State of Michigan Driver's License with a safe and acceptable driving record. WORKING CONDITIONS: Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc. Mobile Crisis Operations is a 24/7 unit. There will be positions offered for the Day Shift (7-3); Afternoon Shift (3-11) and the Midnight Shift (11-7). Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Description Advanced Practice Provider (Psychiatric Nurse Practitioner/Physician Assistant) Community Care Clinic) Under the general supervision of the Medical Director of Outpatient Direct Services and the Chief Medical Officer, the Advanced Practice Provider (Nurse Practitioners or Physician Assistants) will perform clinical duties and activities as directed. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide comprehensive psychiatric services to individuals with mental illness, comorbid substance use disorders and/or developmental disabilities. Provide psychiatric evaluations, follow-up evaluation ad management as necessary. Make diagnoses and develop recommendations regarding treatment, prescribe medications and conduct medication reviews, order and monitor lab tests, check AIMS and other evidence-based tools periodically as needed. Implement crisis evaluation of individuals who may need hospitalization or additional precautions or who may need medication to avoid hospitalization, and provide education and training to individuals served, their families, students and residents, and care providers on psychiatric related matters. Maintain timely records of all items above in accordance with applicable laws, rules, regulations, standards and protocols. Serve as a resource and liaison with community health resources and other medical professionals to insure optimum mental health services. Responsibilities may be conducted remotely and/or at one of our several locations across southeast Michigan. May provide services to primarily Adults and but also to Children. Incorporates Evidenced Based Best Practice Standards into service delivery. Provides care compliant with licensing regulations and accreditation standards. Determines medical necessity. Researches medical topics such as psychotropic medication, psychiatric evaluation, coordination of care, etc. Supervises coordination of care activities. Direct discharge planning. Provides supervision and direction to nurses and medical assistants. Completes required trainings. Teaches NP/PA students and other Advanced Practice Providers, as appropriate. Participates in clinical and administrative meetings as directed by Medical Director and Chief Medical officer. Participates in Quality Assurance reviews. Collaborates and discusses cases with psychiatrist. Collaborates with an interdisciplinary team to continuously improve productivity, efficiency, recovery outcomes, and medical care. Handles work responsibilities and challenges with honest and ethical behavior. Ensures appropriate responses to all medical emergencies. Provides clinical coverage and consultation on any urgent clinical issue that may arise. Attends clinical consultation and team meetings. Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies. Maintains patient confidentiality per federal guidelines and DWIHN policy and procedures. Identifies and timely reports any health and safety risks, accidents, incidents, injuries, and property damage at the workplace. Performs any additional duties as assigned by the Medical Director. KNOWLEDGE, SKILLS, AND ABILITIES (KSA'S): Knowledge of DWIHN policies, procedures, and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of the Michigan Mental Health Code. Knowledge of MDHHS policies, rules, regulations, and procedures. Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN. Knowledge of comprehension of psychiatric care preferred. Knowledge of psychiatric medications and their indications, common side effects, reactions, and interactions of medications prescribed. Knowledge and ability to work with agitated patients in crisis and their families to implement behavioral management interventions. Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care). Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of medical and behavioral health practices and terminology. Knowledge of behavioral health case management practices and principles. Knowledge of Evidence Based Practices for the behavioral health field. Knowledge of and ability to use treatment planning, case management, and continuing care for behavioral health services. Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) population. Knowledge of Medicaid, local, regional, and national codes, laws, and regulations. Knowledge of compliance standards. Knowledge of clinical assessment principles and practices. Knowledge of clinical licensure in the State of Michigan. Knowledge of the DSM-V Statistical Manual. Clinical documentation skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Attention to detail skills. Problem solving skills. Effective listening skills. Assessment skills. Evaluation skills. Organizational skills. Planning skills. Decision making skills. Critical thinking skills. Interpersonal skills. Communication skills. Teamwork skills. Training skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. Judgment/reasoning ability. REQUIRED EDUCATION: A Master's Degree (MSN) in Psychiatric-Mental Health (PMH) Nursing or other MSN with additional coursework for eligibility for PMH Board Certification OR A Bachelor's Degree, completion of an AMA-approved Physician Assistant program, licensure as a Physician Assistant REQUIRED LICENSES: A Valid State of Michigan clinical licensure. Licensure as a Physician Assistant. Continuing certification from the National Commission on the Certification of Physician Assistants. Or Licensure as a Registered Nurse and certified from MI State Board of Nursing as a Nurse Practitioner and ANA/ANCC Psychiatric-Mental Health Nurse Practitioner (PMHNP). A valid State of Michigan Driver's License with a safe and acceptable driving record. SPECIAL CONDITIONS: Required DEA, License and BLS certification. A Nursing Competency Checklist must be completed as part of the new hire onboarding process. REQUIRED EXPERIENCE: Minimum of two (2) years of professional experience. Minimum one (1) years of behavioral health experience. Additional Primary care and hospital experience preferred. PREFERRED EXPERIENCE: Minimum of one (1) year of experience treating child and adolescent populations in mental health settings. Additional Primary care, Addiction medicine and/or pediatric experience a plus. WORKING CONDITIONS: Work is usually performed at the Crisis Center but may require the employee to drive to different sites throughout Wayne County and the State of Michigan. Shift Schedule Reports to shifts as scheduled, either from 7:00am-7:30pm or 7:00pm-7:30am or as assigned. Participates in weekend coverage. This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

(Please Note: This recruitment is for the Mobile Crisis Unit) Under the general supervision of DWIHN supervisory staff, the Peer Support Specialist provides support and recovery training to individuals receiving services. The Peer Support Specialist also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual. PRINCIPAL DUTIES AND RESPONSIBILIES: Offers guidance and support to people who are struggling with substance use disorder, psychological trauma, or mental health disorders. Engages individuals in a recovery partnership and assists in identifying participant's hopes and dreams and the solutions they are seeking. Teaches recovery and life skills using recovery tools. Functions as a role model to peers exhibiting competency in personal recovery. Serves as an advocate providing information and peer support for clients. Shares relevant personal experiences related to the “Recovery Process” for the benefit of individuals in recovery. Models hope, personal responsibility and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained. Creates a supportive environment for an individual's recovery. Assists in developing natural supports and secures a network of community support. Cultivates connectedness in the person's life (self, others, the environment, and to meaning and purpose). Coordinates with the individual's clinical team and other supports to arrange services or resources to help the individual achieve their goals. Observes individuals' changes in mental health status, physical appearance and behavior. Attends meetings with DWIHN and MDHHS to report on progress or lack thereof concerning the person served on their treatment. Conducts follow ups, attends meetings and interacts with clients and their families after initial contact. Assists clients with finding resources for housing, employment and education. Maintains records in accordance with professional standards and ensures that files are complete in terms of participant's needs, services provided and care plans. Completes clinical documentation as required. Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies. Establishes and maintains appropriate working relationships with individual staff, outside agencies and vendors. Attends and participates in training, education and staff meetings. Uses basic intervention skills, behavioral management, and de-escalation techniques. Collaborates with mobile crisis clinicians to provide crisis support services in the community. Performs additional outreach activities in the community. Performs Mobile Crisis duties and responsibilities. Performs other related duties assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Knowledge of DWIHN policies, procedures and practices. Knowledge of the DWIHN provider network and community resources. Knowledge of MDHHS policies, rules, regulations and procedures. Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN. Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served. Knowledge of behavioral health and mental health principles and practices. Knowledge of Suicide Prevention, Resilience and Crisis Intervention. Knowledge of Peer Recovery practices and principles. Knowledge of Substance Use Disorder practices and principles. Lived experience in program recovery. Assessment skills. Evaluation skills. Organizational skills. Communication skills. Active Listening skills. Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). Teamwork Skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: High school diploma or a G.E.D. REQUIRED EXPERIENCE: One (1) year of professional experience performing peer recovery and support duties and responsibilities. NOTE: Additional experience may be substituted for the education requirement on a year for year basis. REQUIRED LICENSE(S). A valid State of Michigan Driver's License with a safe and acceptable driving record. Must have reliable transportation. SPECIAL CONDITIONS: Must obtain Peer Support Specialist certification within 18 months of hire through the successful completion of the Peer Employment Training through the State of Michigan. WORKING CONDITIONS : Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc. Mobile Crisis Operations is a 24/7 unit. There will be positions offered for the Day Shift (7-3); Afternoon Shift (3-11) and the Midnight Shift (11-7). Candidates must be able to work a flexible schedule. This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer