Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks.
The Market Client Relationship Manager (MCRM) is a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME). The MCRM functions as a member of the market leadership team and manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MCRM partners closely with the Senior Client Relationship Manager (SCRM) to support the ongoing development of the Elite Growth Practice roles, Wealth Management Client Associates, and the Operations staff.
Responsibilities:
Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth
Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service
Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit
Oversees the client service experience and reviews the approval of new client accounts
Leads Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Specific responsibilities include, but are not limited to:
Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill
Managing the branch's Wealth Management Client Associates and Service Support Staff
Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel
Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad industry knowledge
Coaching teams to deliver a modern, digital first service model focusing on client satisfaction
Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise
Managing the daily operations ensuring compliance to industry regulations, and policies and procedures
Required Qualifications:
Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted
Minimum of 5+ years professional experience
Key Qualifications for the role:
Current or previous Merrill Wealth Management experience strongly preferred
Self-motivated and client centric
Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures
Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.)
Prior trend analysis experience
Strong customer service and communication skills
Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate
Desired Qualifications:
Bachelor's degree or equivalent work experience
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Skills:
Compensation Analysis
Performance Management
Process Performance Management
Referral Management
Workforce Planning
Due Diligence
Internal Audit Review
Leadership Development
Recruiting
Risk Management
Client Management
Customer Service Management
Employee Counseling
Succession Planning
Trade Operations Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
$42k-72k yearly est. Auto-Apply 46d ago
CTI Process Management - Governance Lead
Bank of America 4.7
Jacksonville, FL job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
This job is responsible for driving disciplined execution of internal controls and operational excellence within Core Technology Infrastructure's (CTI) process governance function. This position will be responsible for leading the governance function within CTI Process Management, with a specific focus on overseeing changes to the Single Process Inventory (SPI) and ensuring alignment with Enterprise Process Management (EPM) and Global Compliance and Operational Risk Management (GCOR) policies, standards, and applicable regulatory requirements.
Responsibilities:
Lead governance routines for SPI changes, ensuring compliance with EPM and GCOR Management policies and standards.
Drive internal control discipline across CTI Process Management, promoting operational excellence.
Partner with infrastructure operations teams to embed governance into technical domains and process execution.
Conducts and coordinates quality assurance reviews and escalate risks or control gaps.
Maintain documentation and reporting to support audit readiness and regulatory compliance.
Serve as a subject matter expert in governance, risk management, and infrastructure operations.
Required Qualifications:
3+ years of experience in the Audit, Compliance, or Risk function of a large financial services company, multi-national company, public accounting firm, or with a regulatory agency with strong track record of success and demonstrated progression in complexity of assignments.
Strong knowledge of the Single Process Inventory
Strong communication skills, including the ability to communicate complex ideas in a clear and concise manner
Individual with desire to learn and teach others, high energy, positive attitude and be a thought leader
Excellent interpersonal, oral and written communication skills, ability to effectively challenge and influence and strong attention to detail and accuracy
Exceptional analytical and critical thinking abilities; Able to develop and convey a point of view
Able to explicitly and visibly manages risk and assess tradeoffs when making business recommendations
Desired Qualifications:
Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude. Able to thrive in a dynamic team environment
Highly motivated self-starter with ability to prioritize work and complete assignments within time constraints and deadlines
Communicate complex governance changes through clear documentation, visuals, and stakeholder-friendly presentations
Foster collaboration across relationship engagement, change and delivery operations, and governance teams to ensure seamless change execution
Strategic thinker with a bias for action and a passion for operational excellence
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
People Manager & Coach: Knows and develops team members through coaching and feedback.
Financial Steward: Manages expenses and demonstrates an owner's mindset.
Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
Skills:
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
Shift:
1st shift (United States of America)
Hours Per Week:
40
$72k-101k yearly est. Auto-Apply 36d ago
Senior Manual Ethical Hacker
Bank of America Corporation 4.7
Jacksonville, FL job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Manual Ethical Hacking is part of the Application Development Security Framework Program within Bank of America's Cyber Security Assurance Offensive Security group. The program provides services to assess the security resilience of the bank's applications to malicious hacking activity.
This senior technical role is responsible performing and leading ethical hacking assessments of the bank's technologies, applications, and cyber security controls while adapting testing methods to evolving and emerging threats. Key responsibilities include leading and performing research, understanding the bank's security policies, working with appropriate partners to complete assessments and simulations, identifying misconfigurations and vulnerabilities, and reporting on associated risk. These individuals partner closely with security partners, CIO clients and multiples lines of business. These individuals are expected to perform application security-oriented dynamic and static assessments across a multitude of technologies including web UI, web APIs, mobile and cloud, including associated source code.
Key Responsibilities in order of importance:
* Perform assigned analysis of internal and external threats on information systems and predict future threat behavior.
* Incorporate threat actors' tactics, techniques, and procedures into offensive security testing to identify high-value vulnerabilities/chained attacks.
* Developing Proof-of-concepts for exploitation.
* Perform assessments of the security, effectiveness, and practicality of multiple technology systems.
* Leverage innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security.
* Prepare and present detailed technical information for various media including documents, reports, and notifications.
* Provide clear and practical advice regarding managing risks.
* Learn and develop advanced technical and leadership skills, mentor Junior and Intermediate assessors in technical tradecraft and soft skills.
* Respond to security incidents and provide technical assistance to leadership across the Information Security organization.
Required Skills:
* Minimum of 5+ years of professional pentesting, application security or ethical hacking experience, preferably in a large, complex, enterprise environment
* Detailed technical knowledge in at least 5 of the following areas:
* security engineering
* application architecture
* authentication and security protocols
* application session management
* applied cryptography
* common communication protocols
* mobile frameworks
* single sign-on technologies
* exploit automation platforms
* Web APIs
* Cloud environments
* LLM security
* Mobile application analysis
* Able to manually identify and reproduce findings, discuss remediation concepts, develop PoCs for vulnerabilities, use scripting/coding techniques, proficiently execute common penetration testing tools, triage, and support incidents, and produce high value findings
* Experience performing manual web application assessments i.e., must be able to simulate a OWASP Top 10 vulnerabilities without the use of tools
* Experience performing manual code reviews for security relevant issues
* Experience working with DAST and SAST tools to identify vulnerabilities
* Knowledge of network and Web related protocols/technologies (e.g., UNIX/LINUX, TCP/IP, Cookies)
* Experience with vulnerability assessment tools and penetration testing techniques.
* Solid programming/debugging skills, development frameworks, CVE and CWE research/reproduction
* Threat Analysis, threat modelling and SBOM analysis
* Innovative thinking, threat actor simulation
* Technology Systems Assessment
* Technical Documentation
* Advisory
Desired:
* CEH, OSCP/OSCE/OSWE/GXPN/GPEN/GWAPT/GMOB/All Practitioner Certs [Port Swigger BSP Academy]/Cloud Cert(s)/ eWPT; eWPTX; eMAPT [INE Pentester Academy]
* Strong programming/scripting skills
* Frida
* Binary analysis (disassembly skills)
Skills:
* Advisory
* Innovative Thinking
* Technical Documentation
* Technology System Assessment
* Threat Analysis
* Adaptability
* Collaboration
* Scenario Planning and Analysis
* Test Engineering
* Written Communications
* Attention to Detail
* Information Systems Management
* Issue Management
* Presentation Skills
* Prioritization
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
Shift:
1st shift (United States of America)
Hours Per Week:
40
$83k-114k yearly est. 9d ago
Fraud Analytics and Innovation Lead Analyst
Bank of America Corporation 4.7
Jacksonville, FL job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).
This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.
Responsibilities:
* Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
* Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
* Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management
* Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights
* Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products
* Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape
* Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners
* Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities
* Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
* Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
* Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
* Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights
Required Qualifications:
* Minimum 3 years SAS/SQL Coding knowledge and/or experience
* Ability to manage multiple projects in a complex and rapidly-changing environment
* Ability to work independently as well as part of a team
* Demonstrate strong analytical skills
* Previous risk/fraud analysis, strategy development, or related experience
* Strong written and oral communication skills
* Intellectually curious and willing to dive into complete issues\problems and solve
Desired Qualifications:
* 5+ years of risk analysis, strategy development, or related experience
* 5+ years of SAS or SQL Coding experience
* Prior experience in Authentication, Fraud, Debit Card or other related risk fields
* Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
* Experience managing relationships and projects with external vendor partners
Skills:
* Analytical Thinking
* Business Analytics
* Data and Trend Analysis
* Fraud Management
* Problem Solving
* Collaboration
* Innovative Thinking
* Monitoring, Surveillance, and Testing
* Presentation Skills
* Risk Management
* Data Visualization
* Interpret Relevant Laws, Rules, and Regulations
* Issue Management
* Oral Communications
* Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
:
This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.
Responsibilities:
Confirms loan documentation for accurate trade settlements
Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups
Manages post-trade management and logistics, settlement pricing, and closing coordination
Analyzes and resolves highly complex operational problems
Supports ad-hoc projects for new processes or industry initiatives
Processes loans end-to-end with accurate data input into various credit and operating systems
Skills:
Attention to Detail
Critical Thinking
Data Collection and Entry
Recording/Organizing Information
Research
Fraud Management
Interpret Relevant Laws, Rules, and Regulations
Problem Solving
Quality Assurance
Risk Management
Adaptability
Customer and Client Focus
Prioritization
Result Orientation
Written Communications
Line of Business Job Description
Global Operations, Anti Money Laundering (AML) is responsible for completing Refresh Activities such as Know Your Customer (KYC) and Client Due Diligence (CDD) checks for all clients that do business with the Bank. Refresh Teams are responsible to collect and maintain client documents to ensure activities are executed in alignment with Laws, Rules, Regulation, and Bank Policies. Business Management team handles all support type requests for the organization. This role provides moderately complex research, and analytical support for the delivery of end-to-end support for AML Refresh Operations. The candidate will operate under general supervision and assist teammates while following established procedures.
Key Responsibilities:
Investigates root causes of production delays by engaging with AML Refresh Operations, Lines of Business (LOBs), Global Financial Crimes (GFC), and leadership
Ensures accuracy of AML Refresh client portfolio data using internal (AWARE, Cesium, GDS) and external comparison tools (Tableau, Power BI)
Performs research and conducts moderately complex analysis (automated and manual) of data provided or obtained thru manual research, in a range of formats (Excel, Power BI, tableau dashboards, etc.)
Synthesizes findings and provides actionable insights to drive resolution and prevent recurrence of delays by identifying areas of potential procedural updates, thematic trends, and coaching opportunities to enhance AML Refresh program success
Evaluates data and information relevant to metrics to support AML governance activities.
Explores methods to enhance processes, further reduce risks, and improve AML Refresh process
Escalates potential risks and exposures to manager in a timely manner
Serves as an escalation point to answer inquiries from business controls, audit and Quality Assurance (QA) partners to support business continuity efforts within AML Refresh.
Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
Identify, develop, and support tactics to engage and influence stakeholders to achieve desired outcomes and/or deliverables
Supports functions carrying a substantial risk of exposure and potential loss with significant impact on major corporate customer relationships
Supports monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Required Skills:
24 months AML Refresh analyst experience required, with AML Refresh Team Lead experience preferred.
Familiar with QA, risk management, project management and regulatory interpretation
Strong executive presence and presentation skills with the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way
Ability to work in a team environment
Adaptable to ad hoc changes in business focus
Advanced Proficiency in Microsoft Excel (Power Query/XLookup) and MS Office Suite products
Strong organizational skills with the ability to prioritize and manage multiple assignments
Ability to meet tight deadlines while ensuring data accuracy and integrity
Self-motivated and capable of working with minimal supervision
Attention to detail, critical thinking, and problem-solving skills
Strong customer and client focus with adaptability and results orientation
Desired Skills:
College degree (B.S./B.A.) or comparable work experience
Experience working within a highly productive team in a fast-paced environment
Strong analytical skills, with an investigative mindset and ability to use data to enhance efficiency and develop reporting to drive business insights
Prior experience managing multiple projects and adjusting to changing deadlines
Lean Sigma Six or Project Management certificates
Shift:
1st shift (United States of America)
Hours Per Week:
40
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
The individual will be part of the DBA team that supports all Teradata databases for multiple Applicationss across all lines of business on the Teradata Data Warehouse.
Responsible for working with Teradata technology stakeholders and technical partners to design/implement changes and provide ongoing support for Teradata application database environments.
Provide consulting services, support change implementations, and fulfill work requests from application and operational support teams.
Provide on call support for Teradata production environments.
Create and maintain internal team documentation related to our processes, tools, and problem resolution techniques.
Support Application DBA functions including DDL creation, SQL scripting, problem research, change deployments, on call rotation support, etc.
Assist with design, development, implementation, documentation, and support of automated DBA processes using Teradata and Unix/Linux scripting.
Support multiple Teradata systems including development/UAT, disaster recovery, and the enterprise warehouse production environments.
Implement and administer access policies in conjunction with corporate standards.
Support some Mainframe administrative functions including archive processing and job scheduling.
Manage, design, support, document, and consult on practices of storage management, archive, restore, and disaster recovery.
Work closely with Application projects teams on implementation of database changes to support large project initiatives and BAU work.
Complete any assigned training courses and attend any required team meetings/calls to learn about and stay up to date on internal DBA team processes and tools.
Work independently with minimal supervision, with general guidance from more seasoned DBA team members or managers.
Required Qualifications:
10+ years experience as a Teradata DBA including some experience with Teradata V17.20 or higher.
Advanced working knowledge of Teradata RDBMS at both physical and logical levels.
Advanced working knowledge of Teradata suite of tools: Teradata Studio, TDWM, BTEQ, ARCMAIN, FASTOAD, MLOAD, TPUMP, TPT, DBQL, PDCR.
Working knowledge of Mainframe interfaces and execution; TDP, JCL, TSO, ISPF, FICON, NDM.
Working knowledge of Viewpoint, Teradata Data Mover, Teradata BAR technology.
Working knowledge of Unix/Linux scripting (KSH, BASH, PERL).
Desired Qualifications
Familiar with Teradata Systems setup, GDO, DBS Control, Multitool, etc.
Working knowledge of QueryGrid, DSA, Taraserver, NPARC, TASM
Working knowledge of job schedulers: CA-7, AutoSys, etc. Replication technologies, Golden Gate.
Familiar with REXX scripting.
Familiar with Hadoop and Cloud concepts and technologies
Familiar with project and change management solutions and automation software, such as Agile, Remedy, Ansible.
Familiar with Teradata Native object Storage (NOS)
Job Description:
This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners.
Responsibilities:
Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
Performs all responsibilities of team members from applicable teams
Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
Participates and helps with resource interviews and onboarding processes
Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows
Skills:
Collaboration
Influence
Production Support
Risk Management
Solution Design
Analytical Thinking
Architecture
Innovative Thinking
Result Orientation
Stakeholder Management
Adaptability
Automation
DevOps Practices
Project Management
Solution Delivery Process
Shift:
1st shift (United States of America)
Hours Per Week:
40
$84k-108k yearly est. Auto-Apply 60d+ ago
Credit Officer II-Dealer Financial Services
Bank of America Corporation 4.7
Jacksonville, FL job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing, monitoring, and documenting credit risk for a portfolio of clients. Key responsibilities include monitoring changes in credit profiles, compliance with credit agreements as well as structuring and underwriting new financing solutions across the Global Banking and Markets product spectrum. Job expectations may include assessing risk solutions which adhere to the bank's risk appetite and risk strategies and coaching and leading team members.
In Dealer Financial Svs, assigned as a market or industry level resource, the Credit Officer II is a highly skilled resource, providing expert level advisory guidance in the most complex, integrated debt capital solutions. The role also serves as Line/Credit approver in conjunction with Risk management based on credit approval grid and drives the internal credit approval process, loan documentation and closing. Involvement with monitoring activities/approvals is also part of the responsibilities. The Credit Officer II maintains knowledge of other BofAML products including Investment Banking and Treasury Management that have credit exposure, and leverages product expertise to deliver the best possible and optimally integrated strategic solution for the client or prospect. The role is balanced between analysis of clients and prospects and their industries, design and execution of credit solutions, and the active management of asset quality. Client facing, the Credit Officer II collaborates with the Relationship Manager (RM), Treasury Solutions Officer (TSO), and other product partners, when needed, to assess client needs, design integrated solutions and deliver the bank to clients and prospects.
Responsibilities:
* Oversees and assesses the credit worthiness of borrowers based on due diligence findings, financial statement analysis, forecasting, analysis of company and industry risks, terms and conditions, and relationship profitability to provide high quality credit approval to Corporate Banking, Investment Banking, Global Markets, and Treasury
* Exercises Delegated Approval Authority using sound judgment and expertise to make approval decisions for the business including new lending limits, structuring and negotiating deal terms, credit worthiness, annual reviews and renewals, risk ratings, and breach actions
* Acts as a senior coverage team resource supporting ongoing credit matters and asset quality, maintaining adherence to the bank's risk appetite and risk strategies to mitigate losses while identifying opportunities to responsibly growing the loan portfolio
* Leads new credit originations in coordination and collaboration with the coverage teams including Relationship Managers, Risk, Syndications, Treasury, and all other product partners
* Negotiates and structures legal documentation related to loans and derivatives
* Establishes appropriate internal risk ratings for clients and implements accurate adjustments throughout the client's credit life cycle
* Trains, coaches, and mentors Credit Analysts and Associates
* Serves as a key member of the Commercial Client Team in handling the clients financial needs, ensuring that the overall client experience is favorable, and that the bank is in a position to expand the relationship. Interacts with clients and prospects to understand their financial goals and objectives, current and future financial performance, and their needs and desires for their banking relationship
* Working closely with the client team, the role of the Credit Officer in the credit process is the guidance and oversight of underwriting, structuring, and documentation of credit requests on an assigned portfolio
* Includes an evaluation of the financial standing of the client or prospect and the appropriateness of the existing or proposed credit structure, and suggestion of any changes to help optimize the relationship
* Underwrite and structure complex credit transactions with minimal oversight
* Some travel time with face-to-face interaction with our dealer clients
* Involved in the negotiation and closing process for transactions in portfolio
* Oversees the monitoring of their assigned portfolio to maintain credit quality, and to ensure timely recognition and management of any changes via the use of the bank's proprietary risk rating tool, and the review of various compliance, exception and past due reports
Required Qualifications:
* Minimum of 7 years commercial credit underwriting an analysis with a commercial bank or OEM captive finance organization.
* Strong knowledge and comprehension of loan and collateral documentation
* Ability to accurately analyze borrower's financial picture and deliver a comprehensive risk analysis to manager and risk officers
* Confidence and ability to develop an independent viewpoint and present a business case to support conclusions
* Excellent relationship management skills, experience working in a team environment, ability to help influence constituencies with diverse views towards consensus
* Coaching and mentoring skills
* Strong Microsoft Office Skills
Desired Qualifications:
* Minimum of 10 years commercial credit underwriting and analysis with a commercial bank or OEM captive finance organization in the auto retail space. Direct customer-facing experience in a goal-oriented environment.
* Bachelor's degree in Finance or Accounting
Skills:
* Analytical Thinking
* Credit and Risk Assessment
* Financial Analysis
* Loan Structuring
* Underwriting
* Attention to Detail
* Business Acumen
* Financial Forecasting and Modeling
* Research Analysis
* Written Communications
* Business Development
* Collaboration
* Critical Thinking
* Portfolio Analysis
* Stakeholder Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
At Bank of America, we're creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most - whether they are just starting out, buying a home, building a family or planning for retirement. If you are interested in growing a long-term career and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you.
The Financial Services Representative I is a foundational role designed to prepare you for your long-term career growth with Bank of America and Merrill. Preparation for the role starts with best-in-class training from our award-winning Academy; along with hands on practice and personalized coaching to develop the knowledge, skills, and behaviors that you will need to be successful. As a FSR I, you will work in a phone-based environment from a Merrill Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients. You will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals. The exposure, ongoing support, and feedback that you will receive from leaders, managers and peers will help you determine the best roles and career paths to empower you to achieve your professional goals.
Job Description:
This job is responsible for answering detailed questions about products, accounts, and financial services offered. Key responsibilities include educating clients about value-added opportunities, identifying the need for deeper financial conversations, and referring clients to specialists across the bank. Jobs expectations include ensuring client needs are met in a timely fashion while adhering to procedures and guidelines.
Responsibilities:
* Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner
* Triages client requests and makes referrals to appropriate internal specialists
* Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities
We'll help you:
* Develop the knowledge and skills you need to deliver world-class client care through the award-winning Bank of America Academy
* Get training and one-on-one coaching from academy managers who are invested in your success
* Build your knowledge of core banking and investment solutions and connect clients to all of the solutions we provide
* Develop techniques to confidently engage with clients by telephone
* Continue to learn and grow in a culture where growth and career advancement are a priority
As a Financial Services Representative I, you can look forward to:
* Providing a world class client experience through point of call account servicing and resolution
* Working in a well-compensated, highly collaborative environment
* Growing client relationships by understanding needs and presenting services and solutions offered throughout Merrill and Bank of America
You're the kind of person that (required skills):
* Is client-focused with a passion for excellence and a positive team attitude
* Is self-motivated, goal-oriented, and has the ability to multitask in a fast moving, performance -based environment
* Has the ability to identify clients' needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams
* Is an effective communicator with an aptitude for sales and relationship management
* Has strong computer skills
* Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication
* Is ambitious, disciplined, hardworking, resilient and willing to learn
* Must be flexible to work any schedule: Sunday to Friday 8am to 9pm CST
* We're a culture that:
* Believes in responsible growth and is dedicated to supporting the communities we serve
* Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience
* Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients around the world
* Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs
* Skills:
* Active Listening
* Attention to Detail
* Critical Thinking
* Customer and Client Focus
* Oral Communications
* Account Management
* Client Experience Branding
* Decision Making
* Emotional Intelligence
* Result Orientation
* Adaptability
* Coaching
* Prioritization
* Referral Identification
* Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
$27k-36k yearly est. 30d ago
Business Control Manager- GT Model Governance Portfolio Manager
Bank of America 4.7
Jacksonville, FL job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
The GT Model Governance Portfolio Manager leads the review, oversight and monitoring of the AI, model and critical use spreadsheet portfolio for Global Technology-Global Information Security and provide support across the remaining CIO divisions. Will also be responsible for review and maintenance of model documentation, tracking, reporting and on-going compliance with the Enterprise AI, Model Risk Management and Critical Use Spreadsheet Policies. Drives the model risk strategy for GT through monitoring and oversight of the model and critical use spreadsheet inventory and ensures overall governance adherence to the Enterprise Model Risk Management and AI Policies and standards including model identification, model health and the quarterly attestation. Supports driving the solutions within the Information Security vertical to optimize performance, prioritize and monitor overall risks and core processes while focusing on operational excellence. Reviews the Model Risk Management requirements and incorporates into internal Global Technology Model Governance procedure development, compliance, control implementation, management and oversight. Participates in governance forums to monitor model inventory health and MRM developer activities. Drives solutions for self-identification of risks and control gaps and monitoring of implementation. Candidate will be able to champion the effective and compliant use of models to mitigate cyber risk within the bank's Defense in Depth.
Responsibilities:
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Define and lead risk mitigating strategies to address key areas to ensure conformance with the Enterprise Model Risk Management and Artificial Intelligence Policies
Partner with multiple technology organizations, divisional leads within Global Technology & Line of business
Work closely with stakeholders to coordinate updates, metrics and review materials as needed to support routines; perform quality review before final submission to senior management and / or other stakeholders
Coordinate, maintain, and communicate to cross divisional stakeholders a schedule of deliverables and routine timelines to ensure commitments are met on time
Actively participate in efforts to define and manage ongoing execution of Model Risk KRIs
Other technology model risk and governance related activities as necessary; which may include engagement in audits / exams of model risk management topics; engagement in issues management; or engagement in other technology model risk and control programs and efforts
Manage cross functional model governance programs and projects
Identify opportunities for enhancing or streamlining execution of model risk management processes; partner across multiple divisions to execute
Required Qualifications:
5+ years recent experience in a Risk & Control environment
Communicates complex technical subject matter into clear, concise language suited for various audiences
Demonstrated increasing levels of accountability and ownership
Demonstrated ability to operate as a change agent and driving change across diverse stakeholders' groups
Strong collaboration and partnering skills with ability to positively influence and motivate teams
Comfortable with ambiguous situations capable of analyzing, simplifying, and collaborating to solve complex problems
Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
Ability to coordinate and drive execution of priorities and meet deadlines to adhere to policies and standards
Can quickly “connect the dots” to demonstrate ability to identify and perform thematic analysis
Competency with Microsoft Office: Outlook, Word, PowerPoint, Excel
Desired Qualifications:
Familiarity with the Global Technology organization
Strong knowledge of Information Security best practices, principles, technologies, associated risks and attack vectors
Previous experience in Cyber Security Operations across multiple incident or privacy disciplines
Professional Infrastructure domain experience within Risk, CTO, and/or Global Information Security
Strong knowledge of the NIST Cybersecurity Framework
Possesses advanced understanding of security threats, vulnerabilities, exploits, attack vectors, malware, and digital forensics to guide incident response
Proven experience in implementing related requirements of Compliance and Operational Risk Programs, including risk assessments and issues management
Skills:
Controls Management
Oral Communications
Risk Management
Stakeholder Management
Strategy Planning and Development
Continuous Improvement
Drives Engagement
Influence
Strategic Thinking
Talent Development
Data and Trend Analysis
Decision Making
Monitoring, Surveillance, and Testing
Problem Solving
Quality Assurance
Shift:
1st shift (United States of America)
Hours Per Week:
40
$71k-101k yearly est. Auto-Apply 18d ago
Global Financing & Credit Trading Middle Office Associate - Associate
Fraud Analytics and Innovation Senior Leader - Industry Trends and Capabilities Leader
Bank of America Corporation 4.7
Jacksonville, FL job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This job is responsible for managing a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.
We are seeking a visionary Senior Fraud Strategy Leader to join our Fraud Strategic Enablement team within Client Protection at Bank of America. This role is pivotal in helping to shape the Bank's fraud prevention strategy and investment roadmap by building /leading the program to develop strategic insights into global fraud trends (particularly AI-driven). This role will be required to be able to develop structured, industry-level assessments of risks and solutions in line with what you would expect from top-tier strategy consultants or leading research firms like Gartner. In addition to driving this proactive strategic assessment, this leader will also have accountability for selecting and driving the evaluation and testing of promising industry fraud prevention and detection tools. This is a fantastic opportunity for an experienced, strategic leader to have a direct impact on the forward-looking fraud risk management strategy at one of the world's largest banks. This position demands a blend of strategic thinking, deep fraud expertise, and executive-level influence.
Responsibilities:
* Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
* Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for their business unit(s)
* Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
* Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work
* Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions
* Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
* Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
* Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights
* Leverage industry insights, news articles, vendor relationships, and hands-on research to developing an ongoing assessment of global fraud trends, emerging risks from AI, and how these will likely impact clients and the Bank. Create and share across the enterprise a structured framework around these risks using consulting-style frameworks and assessments.
* Monitor Regulatory and Industry Developments: Stay ahead of evolving regulations, threats, and industry research, translating these into actionable strategies.
* Analyzing vendor roadmaps and R&D pipelines to identify how their capabilities can proactively address evolving threats like synthetic identities, account takeover via deepfakes, or supply chain fraud in a post-quantum era.
* Internally, lead knowledge-sharing programs such as executive workshops, fraud strategy forums, and innovation labs to disseminate cutting-edge insights across departments, fostering a culture of continuous learning and proactive risk awareness.
* Lead the selection and evaluation of promising 3rd party solutions:
* Use strategic assessment, industry intelligence, and hands on discussions and evaluations with vendors to develop a clear framework for evaluating existing vendor solutions and their applicability to emerging risks. Drive assessments and consensus on which solutions are worth further exploration and evaluation / pilots. Lead pilot programs for cutting-edge solutions while ensuring alignment with ethical AI practices and privacy standards.
* Conducting comprehensive vendor due diligence and RFP (Request for Proposal) processes, evaluating offerings from leading fraud detection providers against criteria such as scalability, innovation potential, integration feasibility, and cost-effectiveness.
* Lead Vendor Evaluations and Strategic Partnerships: Lead the assessment and selection of external vendors and technology partners to enhance the bank's fraud prevention capabilities, including
* Facilitating proof-of-concept (POC) trials and pilot implementations to test vendor solutions in real-world scenarios, measuring performance against key metrics like false positive rates, detection accuracy, and adaptability to regulatory changes
Required Qualifications:
* 10+ years in fraud strategy, risk management, or related fields within financial services, consulting, or research environments.
* Bachelor's degree in Business, Engineering, Finance, Computer Science, or a related field
Desired Qualifications:
* Master's degree (e.g., MBA) or equivalent professional certifications preferred.
* Proven track record in executive-level strategy roles at a tier 1 consulting firm, or a major Financial Services institution.
* Deep expertise in fraud trends, including cyber threats, insider risks, and emerging technologies.
* Strong analytical skills with proficiency in data modeling, scenario planning, and strategic frameworks.
* Executive Level Influence: Ability to collaborate internally and externally at the executive and expert-levels to develop new insights, socialize impacts, and build advocacy and awareness.
* Ability to navigate ambiguity in a complex environment, balancing strategic vision with tactical execution.
Skills:
* Strategic Thought Leadership
* Business Analytics
* Data and Trend Analysis
* Fraud Management
* Problem Solving
* Artificial intelligence / Machine Learning
* Innovative Thinking
* Statistical Design of Experiments and Solution Testing
* Presentation Skills
* Risk Management
* Oral and Written Communications
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Shift:
1st shift (United States of America)
Hours Per Week:
40
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.
The role of the Data Center and DMZ Network Implementation Engineer Lead is to provide technical implementation services to support the evolution and ongoing support of the IP Network in response to projects (all types), upgrades, service and feature enhancements and for remediation/break-fix services. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies set forth by the firm. While the role primarily has an implementation and validation engineering focus, a strong understanding of design engineering concepts is required.
This position is part of a global solutions and service delivery organization and will interface with several collaborators: internal and external customers/suppliers/providers; architecture, product engineering, product management, finance and business management and operations teams. At times, they may interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings of various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the engineer, the department, and the firm at large.
Responsibilities:
Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers
Required Qualifications:
10+ years' technical experience in WAN/LAN, Routing (BGP & OSPF), and Switching
Strong CISCO and ARISTA hardware experience and general experience in Network Automation tools and processes
Demonstrate good computer skills and the use of various applications such as MS Office, MS Visio
Desired Qualifications:
Cisco certification
Implementation using Arista CloudVision
Skills in Scripting: Python, Ansible, PowerShell
Adhere to global design authority processes and procedures
Ability to assemble professional documents and artifacts
Knowledge and experience using (both reactively and productive) advanced tooling. Includes but is not limited to Sniffer/wire Shark, Prognosis, SolarWinds, HP NA/OpsWare/OpenView, etc.
Skills:
Analytical Thinking
Application Development
Production Support
Risk Management
Solution Design
Automation
Business Acumen
DevOps Practices
Solution Delivery Process
Stakeholder Management
Adaptability
Architecture
Innovative Thinking
Project Management
Technical Strategy Development
Shift:
1st shift (United States of America)
Hours Per Week:
40