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Operations Associate jobs at Deutsche Bank - 578 jobs
Senior Operations Consultant, AML Support and SQL Analytics
Keycorp
New York, NY jobs
**Location:**4910 Tiedeman Road, Brooklyn Ohio**Job Description**This is a Hybrid position.The Anti-Money Laundering (AML) Operations Support team (AMLOS) is a support group within Financial Crimes Risk Management (FCRM) that is responsible for providing support and subject matter expertise for AML,customer due diligence, and sanctions screening processes and applications. AMLOS owns the RM DataValidation Program which includes data quality, completeness, and validation for the financial crimes compliancemodel inventory (AML, OFAC). AMLOS partners with AML Operations, Financial Crimes Modeling & Analytics (FCMA), and Financial Crimes Reporting & Intelligence (FCRI) to help execute Key's AML Compliance Program. AMLOS must develop and maintain knowledge of AML regulations and apply that knowledge to the support of AML systems and processes.**JOB BRIEF (PURPOSE)**The Senior Operations Consultant operates with a high degree of autonomy and brings deep expertise in operational processes and supporting technologies. Guided by leadership, this role is responsible for owning and driving key operational workflows and ensuring the effective use of associated technology platforms.Success in this role requires a strong understanding of system interdependencies, process flows, and data pipelines. This enables the consultant to support both technical and business teams, enhance oversight of system operations, and ensure alignment between technical functionality and business requirements-especially when resolving issues that impact business operations.This individual serves as a critical resource for understanding data structures across supported applications and must be capable of writing ad-hoc queries to fulfill data requests from business and compliance partners. Responsibilities also include supporting Governance, Risk & Compliance (GRC) testing and findings, Anti-Money Laundering (AML) model validation, report development, and contributing to the enhancement of the Data Mart and implementation of controls to ensure data integrity.**ESSENTIAL JOB RESPONSIBILITIES**The responsibilities of the Senior Operations Consultant are:* Leads, identifies, and implements strategic improvement concepts that generate measurable benefits across the organization (e.g. revenue, expense, client experience, etc.).* Develop reporting and metrics to measure performance and effectiveness of operational processes.* Demonstrate and maintain expertise of industry trends and practices in operational area, Risk Management, Compliance, and Operations.* Ability to analyze, identify and recommend appropriate solutions to complex system problems. Analysis includes operational impact, root cause analysis, cross application impact, and arrival at solutions that can be translated and communicated clearly to end users and key stakeholders.* Use project management skills to lead and drive the completion of various tasks, including application changes, upgrades, issue remediation plans, 2nd and 3rd line of defense exams, etc.* Assist in developing reporting and metrics to measure the effectiveness of models, system performance, and AML Operations processes.* Support solutions for business critical operational or technology issues including operational impact, root cause analysis, cross business impact, and arrival at solutions; leads and recommends solutions for operational or technology issues; translate and communicate clearly to end users and key stakeholders.* Interpret findings from data mining processes and communicate findings to senior leadership.* Partner, communicate, and negotiate with stakeholder groups to ensure workload is effectively prioritized, planned, and tracked to completion.* Serve as a "trusted advisor" who develops and maintains strong relationships with both internal and external stakeholders (LOB partners, technology, compliance, vendors, etc.) in order to influence business decisions.* Demonstrate and maintain knowledge of industry trends and practices in AML Technology, Risk Management, Compliance, and Operations.**EXPECTED COMPETENCIES**The expected competencies of the Operations Consultant are:* **Communication:** Solid written and verbal communication skills; organizes material for brevity, persuasiveness, and impact; Effectively communicates key points to respective stakeholders, with the right amount of detail; Proactively shares information beyond those at the table who may have a need to know; Comfortable in situations where conflict is present; Demonstrated presentation development and delivery skills; Ability to create presentations that include the right data/information and tell the right story* **Partnering / Influencing:** Proven relationship building ability; Strong interpersonal skills; Can lead the conversation with business partners; Sought out to by business partners and team members; May coach and develop relationship building skills in others; Developing comfort with influencing and consulting typically with mid-level leaders* **Business Acumen:** Understands assigned LOB strategy; Knows our industry, competition, and competitive environment; Possesses intellectual curiosity; Understands key drivers of financial results and business impact; Developing understanding of how business works* **Critical Thinking / Problem Solving:** Leverages critical thinking and business acumen to provide solutions to increasingly more complex problems; Ties work with understanding of impacts / intersections with other business partners / LOB; Aware of potential pitfalls with each recommended solution; thoroughly vets and thinks through options before making a decision**REQUIRED QUALIFICATIONS*** Degree in MIS, Business, or related field* Minimum of 5-7 years of experience in in AML technology, operations, compliance, or audit roles (OR 7+ years of experience in progressively more responsible technology or risk management roles)* Strong background in AML technology (Oracle FCCM or Actimize ActOne preferred), operations, or risk management.* Experience interfacing with stakeholders in lines-of-business, risk management, audit, and regulatory discussions.* Ability to develop and maintain metrics around service levels, quality, and key indicators to continuously enhance effectiveness and sustain program stability.* Strong understanding of documentation standards and needs related to procedures, testing plans and results, report writing, recommendations, etc.* Proficient in: + Advanced Microsoft Excel / PowerPoint + Advanced SQL query writing/coding including complex joins + Intermediate/advanced with SAS + Analytical programming languages + Report and process automation* Knowledge or Skill in: + Source systems + Process flow + Project management + Navigation of data warehouse and/or data supply chain**JOB LOCATION**Brooklyn, OH/Buffalo, NY/Albany, NYKey has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers.COMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.Please click for a list of benefits #J-18808-Ljbffr$71k-122k yearly 3d agoStrategic People Ops Consultant for Small Businesses
Gusto
San Francisco, CA jobs
A cloud-based HR solutions provider is seeking an HR Consultant to enhance people operations for small business clients in San Francisco. The role requires 4-8 years of HR experience, strong communication skills, and proficiency with HR technology. Daily responsibilities include leading hiring and onboarding processes, providing coaching on performance management, and managing HR data. This position offers a competitive salary ranging from $119,000 to $140,000/year in San Francisco, with office expectations for hybrid workers. #J-18808-Ljbffr$119k-140k yearly 3d agoBlackRock Active Investment Stewardship Operations - Associate
Blackrock, Inc.
New York, NY jobs
About this role BlackRock Active Investment Stewardship (BAIS) is a specialist team within the active investment business and manages BlackRock's (BLK) stewardship engagement and voting on behalf of clients invested in active strategies globally. The team sits within BLK's Portfolio Management Group (PMG). BAIS activities are informed by our Global Engagement and Voting Guidelines and insights from active investment analysts and portfolio managers, excluding index equity, with whom we work closely in engaging companies. Position Overview The BAIS Operations Associate will be responsible for promoting sound corporate governance as an informed, engaged shareholder on behalf of clients invested in active strategies. They will be responsible for supporting the BAIS proxy voting platform by onboarding new accounts for voting, implementing control processes, and generating reports. As part of a new team at BlackRock, the role will have opportunities to develop and contribute toward strategic projects aimed at enhancing BAIS operational processes and procedures to ensure BAIS delivers best-in-class stewardship for BLK clients. The BAIS Operations Associate will report to the Head of BAIS Operations. Key Responsibilities * Support the implementation of operational processes and procedures of the BAIS proxy voting platform. * Develop expertise of the proxy voting infrastructure and troubleshoot where necessary with third-party vendors, custodians, and/or other stakeholders. * Develop expertise in the interaction of the third-party proxy voting platform and BlackRock internal systems. * Partner with BAIS voting analysts, portfolio managers, and other internal stakeholders across the active platform and across the shared platform such as Securities Lending and Client Reporting to support the BAIS proxy voting platform. * Partner with portfolio onboarding to ensure proper set-up of new portfolios for proxy voting. * Support and enhance client reporting of BAIS proxy voting activity. * Maintain and enhance the BAIS operational environment to ensure regulatory and client obligations are met. * Implement standardized control and reconciliation processes. * Support ad hoc requests within the scope of BAIS operations as needed for clients or other internal stakeholders. Key Qualifications * An undergraduate degree in finance, economics, accounting, or other relevant field. * A minimum two to four years of experience, preferably in an operational role. * A keen interest in corporate governance and proxy voting. * Collaborative with strong interpersonal skills to build and maintain relationships internally and with external parties. * Strong verbal and written communication skills. * Strong work ethic with the ability to prioritize, analyze, and resolve complex issues independently while paying consistent attention to detail. * Demonstrated problem-solving and project management skills. * Strong proficiency in Microsoft Office, including Word, Excel, and PowerPoint * Experience working with corporate governance data is a plus. * Experience with SQL or Python is a plus. For New York, NY Only the salary range for this position is USD$105,000.00 - USD$137,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.$105k-137.5k yearly 21d agoConsultant - Operations Associate Organizing Resilience
Amalgamated Foundation
Houston, TX jobs
HOW TO APPLY Applications will be reviewed on a rolling basis and must be received by November 17, 2025. Applications received after the deadline may be reviewed dependent upon qualifications. Submit a resume and cover letter that demonstrates your understanding of the role and how your experience aligns with the contract deliverables. Applications will be considered on a rolling basis until the position is filled. To protect the integrity of our structure candidacy process, we kindly ask that all applicants do not call, email, or message our office or any member of the Organizing Resilience or Amalgamated Charitable Foundation (ACF) Team about this opportunity. ABOUT US The Amalgamated Foundation is a platform for progressive, social change philanthropy that manages more than 200 donor-advised funds and collaborative funds. Committed to innovation, the Foundation is uniquely nimble and efficient in forging connections between individual donors, institutional funders, and grantees. Organizing Resilience (OR) coordinates national and local expertise to develop the tools, talent, and networks that will allow movement organizations, the philanthropic community, and government leaders to respond to the humanitarian and political crises that unfold during and after moments of disaster. By pre-building key aspects of disaster response and networks across regions and sectors before crises surface OR connects resources to on-the-ground leaders where they will have an immediate and lasting impact. Organizing Resilience is a sponsored project of the Amalgamated Charitable Foundation. Contract: Operations Associate Location: Houston, TX (Hybrid - in-person at shared office space with some remote work flexibility, 20 hours a week on contract Pay: $30/hour Term: 6 Months Reports to: Operations Manager Contract Summary: Seeking a part time, short term, contracted Operations Associate to support high-priority internal systems and special projects under the direction of the Operations Manager. This contract will focus on logistics, data management, events, and creative resource development support, ensuring that day-to-day operations and coordination efforts executed in a timely and efficient manner. The ideal consultant is detail-oriented, proactive, and comfortable supporting multiple workstreams in a fast-paced, responsive environment. Experience and/interest in nonprofit operations, event management, and movement infrastructure is preferred. Core Duties and Deliverables1. Invoice & Data Management (35%) Track and log contractor invoices and reimbursements across operations. Maintain accurate and updated documentation of invoice history and expense categories. Manage and clean contact and email data lists across CRM and spreadsheets. Input and track data related to funders, grantees, organizational partners, and disaster-impacted communities. 2. Event & Logistical Support (30%) Coordinate logistics for virtual and in-person events (set-up, registrations, calendars, tech support) for upcoming events during term of contract. Provide day-of support for Zoom, Slack, and other tools during team gatherings or public events. Take meeting notes, track follow-ups, and ensure clear post-event documentation. 3. Graphic Design & Resource Creation (20%) Design flyers, one-pagers, and toolkits in Canva or Adobe. Update and format documents and materials for internal and external use. Assist in the layout and visual consistency of branded assets. 4. Administrative & Tech Operations (15%) Organize and maintain Google Drive folders and file naming conventions. Troubleshoot tech issues related to Zoom, Slack, and Google Workspace. Must-Have: Experience with Google Workspace, Slack, and Zoom. Strong comfort and experience with spreadsheets and data entry. Strong organizational skills and ability to manage multiple tasks simultaneously. Detail-oriented, proactive, and a strong problem solver. Familiarity with Canva and/or Adobe for basic design work. Proficiency in digital tools for scheduling, tracking, and managing event logistics. Nice-to-Have: Experience with CRM platforms (e.g. Bloomerang). Familiarity with mutual aid, community organizing, or disaster response. Experience working remotely on distributed teams. Knowledge of basic project or event planning workflows.$30 hourly Auto-Apply 60d+ agoConsultant - Operations Associate Organizing Resilience
Amalgamated Foundation
Houston, TX jobs
Job Description HOW TO APPLY Applications will be reviewed on a rolling basis and must be received by November 17, 2025. Applications received after the deadline may be reviewed dependent upon qualifications. Submit a resume and cover letter that demonstrates your understanding of the role and how your experience aligns with the contract deliverables. Applications will be considered on a rolling basis until the position is filled. To protect the integrity of our structure candidacy process, we kindly ask that all applicants do not call, email, or message our office or any member of the Organizing Resilience or Amalgamated Charitable Foundation (ACF) Team about this opportunity. ABOUT US The Amalgamated Foundation is a platform for progressive, social change philanthropy that manages more than 200 donor-advised funds and collaborative funds. Committed to innovation, the Foundation is uniquely nimble and efficient in forging connections between individual donors, institutional funders, and grantees. Organizing Resilience (OR) coordinates national and local expertise to develop the tools, talent, and networks that will allow movement organizations, the philanthropic community, and government leaders to respond to the humanitarian and political crises that unfold during and after moments of disaster. By pre-building key aspects of disaster response and networks across regions and sectors before crises surface OR connects resources to on-the-ground leaders where they will have an immediate and lasting impact. Organizing Resilience is a sponsored project of the Amalgamated Charitable Foundation. Contract: Operations Associate Location: Houston, TX (Hybrid - in-person at shared office space with some remote work flexibility, 20 hours a week on contract Pay: $30/hour Term: 6 Months Reports to: Operations Manager Contract Summary: Seeking a part time, short term, contracted Operations Associate to support high-priority internal systems and special projects under the direction of the Operations Manager. This contract will focus on logistics, data management, events, and creative resource development support, ensuring that day-to-day operations and coordination efforts executed in a timely and efficient manner. The ideal consultant is detail-oriented, proactive, and comfortable supporting multiple workstreams in a fast-paced, responsive environment. Experience and/interest in nonprofit operations, event management, and movement infrastructure is preferred. Core Duties and Deliverables1. Invoice & Data Management (35%) Track and log contractor invoices and reimbursements across operations. Maintain accurate and updated documentation of invoice history and expense categories. Manage and clean contact and email data lists across CRM and spreadsheets. Input and track data related to funders, grantees, organizational partners, and disaster-impacted communities. 2. Event & Logistical Support (30%) Coordinate logistics for virtual and in-person events (set-up, registrations, calendars, tech support) for upcoming events during term of contract. Provide day-of support for Zoom, Slack, and other tools during team gatherings or public events. Take meeting notes, track follow-ups, and ensure clear post-event documentation. 3. Graphic Design & Resource Creation (20%) Design flyers, one-pagers, and toolkits in Canva or Adobe. Update and format documents and materials for internal and external use. Assist in the layout and visual consistency of branded assets. 4. Administrative & Tech Operations (15%) Organize and maintain Google Drive folders and file naming conventions. Troubleshoot tech issues related to Zoom, Slack, and Google Workspace. Must-Have: Experience with Google Workspace, Slack, and Zoom. Strong comfort and experience with spreadsheets and data entry. Strong organizational skills and ability to manage multiple tasks simultaneously. Detail-oriented, proactive, and a strong problem solver. Familiarity with Canva and/or Adobe for basic design work. Proficiency in digital tools for scheduling, tracking, and managing event logistics. Nice-to-Have: Experience with CRM platforms (e.g. Bloomerang). Familiarity with mutual aid, community organizing, or disaster response. Experience working remotely on distributed teams. Knowledge of basic project or event planning workflows. Powered by JazzHR rtk6WWgiuB$30 hourly 10d agoOperational Risk Associate
Janus Henderson Group
Denver, CO jobs
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity * Be a key member in overseeing and implementing the Janus Henderson Operational Risk Methodology. * Independently analyze risk data, develop insights, and prepare management information (MI) and reports for Operational Risk and Business leadership. * Contribute to the documentation and development of Board Reporting, including risk assessment across the firm and Key Risk Indicators (KRI). * Collaborate with control and risk owners to ensure robust Risk and Control Self-Assessments (RCSAs) and effective documentation within our Governance, Risk & Control (GRC) system. * Document issues identified through RCSAs, including lessons learned and findings from Assurance functions, external auditors, and regulators. * Support the oversight of the risk events process, including challenging first-line business functions. * Ensure completeness and accuracy of remediation actions in the GRC system. * Monitor mitigating actions for growing risk exposures or breaches of risk appetite statements. * Lead in-depth reviews, control assurance, and testing activities as needed. * Assist with the delivery of projects and ongoing risk training initiatives. * Perform additional duties as assigned. What to expect when you join our firm * Hybrid working and reasonable accommodations * Generous Holiday policies * Paid volunteer time to step away from your desk and into the community * Support to grow through professional development courses, tuition/qualification reimbursement and more * Maternal/paternal leave benefits and family services * Complimentary subscription to Headspace - the mindfulness app * Discounted membership to ClassPass and other health and well-being benefits * Unique employee events and programs including a 14er challenge * Complimentary beverages, snacks and all employee Happy Hours Must have skills * Bachelor's degree in Business, Finance, Risk Management, or related field. * At least 2.5 years of experience in financial services or consulting, with a preference for asset management and/or risk management experience. * Solid understanding of risk management principles, policies, and methodologies. * Ability to solve problems creatively, think critically, and manage multiple tasks with high accuracy in a dynamic environment. * Excellent communication and presentation skills, capable of engaging both technical and non-technical stakeholders. * High level of proficiency in MS Office Suite and strong organizational skills. * Self-motivation, adaptability, and a strong sense of team commitment and accountability. * Professional qualifications (e.g., Securities Industry Essentials (SIE)) are preferred. Nice to have skills * Experience developing, communicating and training risk management policies and procedures * Experience with data visualization tools such as Power BI, Tableau, or similar platforms * Presentation, storytelling, communication, and stakeholder management skills to bring complex data problems and visuals to life * Risk Management Certification (IRM, PRM, etc.) Supervisory responsibilities * No Potential for growth * Mentoring * Leadership development programs * Regular training * Career development services * Continuing education courses Compensation information The base salary range for this position is $75,000-$80,000. This range is estimated for this role. Actual pay may be different. This position will be open through the end of December 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at ****************************. #LI-CH2 #LI-Hybrid Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here. Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. Nearest Major Market: Denver$75k-80k yearly 52d agoOperational Risk Associate
Janus Henderson Investors
Denver, CO jobs
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity + Be a key member in overseeing and implementing the Janus Henderson Operational Risk Methodology. + Independently analyze risk data, develop insights, and prepare management information (MI) and reports for Operational Risk and Business leadership. + Contribute to the documentation and development of Board Reporting, including risk assessment across the firm and Key Risk Indicators (KRI). + Collaborate with control and risk owners to ensure robust Risk and Control Self-Assessments (RCSAs) and effective documentation within our Governance, Risk & Control (GRC) system. + Document issues identified through RCSAs, including lessons learned and findings from Assurance functions, external auditors, and regulators. + Support the oversight of the risk events process, including challenging first-line business functions. + Ensure completeness and accuracy of remediation actions in the GRC system. + Monitor mitigating actions for growing risk exposures or breaches of risk appetite statements. + Lead in-depth reviews, control assurance, and testing activities as needed. + Assist with the delivery of projects and ongoing risk training initiatives. + Perform additional duties as assigned. What to expect when you join our firm + Hybrid working and reasonable accommodations + Generous Holiday policies + Paid volunteer time to step away from your desk and into the community + Support to grow through professional development courses, tuition/qualification reimbursement and more + Maternal/paternal leave benefits and family services + Complimentary subscription to Headspace - the mindfulness app + Discounted membership to ClassPass and other health and well-being benefits + Unique employee events and programs including a 14er challenge + Complimentary beverages, snacks and all employee Happy Hours Must have skills + Bachelor's degree in Business, Finance, Risk Management, or related field. + At least 2.5 years of experience in financial services or consulting, with a preference for asset management and/or risk management experience. + Solid understanding of risk management principles, policies, and methodologies. + Ability to solve problems creatively, think critically, and manage multiple tasks with high accuracy in a dynamic environment. + Excellent communication and presentation skills, capable of engaging both technical and non-technical stakeholders. + High level of proficiency in MS Office Suite and strong organizational skills. + Self-motivation, adaptability, and a strong sense of team commitment and accountability. + Professional qualifications (e.g., Securities Industry Essentials (SIE)) are preferred. Nice to have skills + Experience developing, communicating and training risk management policies and procedures + Experience with data visualization tools such as Power BI, Tableau, or similar platforms + Presentation, storytelling, communication, and stakeholder management skills to bring complex data problems and visuals to life + Risk Management Certification (IRM, PRM, etc.) Supervisory responsibilities + No Potential for growth + Mentoring + Leadership development programs + Regular training + Career development services + Continuing education courses Compensation information The base salary range for this position is $75,000-$80,000. This range is estimated for this role. Actual pay may be different. This position will be open through February 28, 2026. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at **************************** . #LI-CH2 #LI-Hybrid Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here (**************************************** . Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.$75k-80k yearly 59d agoDeFi Financial Operations Associate
Figure Lending
San Francisco, CA jobs
About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for a Financial Operations Associate to support the daily movement, tracking,and reconciliation of digital assets across wallets, various blockchains, and custodial platforms. This role is ideal for someone early in their career who has foundational experience with crypto transactions and is eager to deepen their understanding of digital asset operations, controls, and reporting. What You'll Do Manage daily digital asset movements, including sending, receiving, and exchanging assets across multiple blockchain networks Monitor settlement of blockchain transactions and escalate issues as needed Monitor wallet balances and activity and maintain accurate reports using Excel or Google Sheets Assist with building and maintaining financial reports and dashboards (Python, Google Scripts, and Tableau experience a plus) Process and track internal digital asset funding requests Partner with Accounting on month-end close activities Prepare supporting documentation for audits Help improve and document financial operations processes as the business scales What We Look For 1-3 years of experience in financial operations, treasury, accounting, crypto operations, or a related field or strong demonstrated interest in crypto Hands-on experience with crypto, DeFi, and blockchain fundamentals High attention to detail and strong organization Ability to analyze and reconcile data across multiple sources Clear communication skills and a collaborative mindset Project management skills a plus Ability to operate in fast-paced, evolving environment Eagerness to learn Salary Compensation Range: $62,050-$73,000/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid$62.1k-73k yearly Auto-Apply 2d agoDeFi Financial Operations Associate
Figure
San Francisco, CA jobs
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for a Financial Operations Associate to support the daily movement, tracking,and reconciliation of digital assets across wallets, various blockchains, and custodial platforms. This role is ideal for someone early in their career who has foundational experience with crypto transactions and is eager to deepen their understanding of digital asset operations, controls, and reporting. What You'll Do * Manage daily digital asset movements, including sending, receiving, and exchanging assets across multiple blockchain networks * Monitor settlement of blockchain transactions and escalate issues as needed * Monitor wallet balances and activity and maintain accurate reports using Excel or Google Sheets * Assist with building and maintaining financial reports and dashboards (Python, Google Scripts, and Tableau experience a plus) * Process and track internal digital asset funding requests * Partner with Accounting on month-end close activities * Prepare supporting documentation for audits * Help improve and document financial operations processes as the business scales What We Look For * 1-3 years of experience in financial operations, treasury, accounting, crypto operations, or a related field or strong demonstrated interest in crypto * Hands-on experience with crypto, DeFi, and blockchain fundamentals * High attention to detail and strong organization * Ability to analyze and reconcile data across multiple sources * Clear communication skills and a collaborative mindset * Project management skills a plus * Ability to operate in fast-paced, evolving environment * Eagerness to learn Salary * Compensation Range: $62,050-$73,000/yr * 25% annual bonus target, paid quarterly * Company equity in the form of RSUs * This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits * Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans * Company HSA, FSA, Dependent Care, 401k, and commuter benefits * Employer-funded life and disability insurance coverage * 11 Observed Holidays & PTO plan * Up to 12 weeks paid family leave * Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid$62.1k-73k yearly Auto-Apply 3d agoCustomer Success Operations Associate
Figure Lending
San Francisco, CA jobs
Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are looking for a Markets Success Associate with a strong knowledge of trading platforms to be our first line of support for a wide range of clients and investors for all things Figure Markets. This role will sit in the heart of the action: providing product, technical, and educational support along with working cross functionally with Risk Management, Engineers, People Operations, Accounting, and more. Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure Markets accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy and efficiency. What You'll Do Be the point of contact and advocate for retail and institutional clients and investors. Guide new users through the onboarding process to ensure seamless account creation and verification Educate Exchange clients and investors on Figure Markets and its products with knowledge and enthusiasm. Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction Promote brand recognition and loyalty by ensuring unrivaled support to our clients and investors via phone, chat interactions, and email. Leveraging data-driven insights, provide strategic recommendations to our Product Development team, influencing feature enhancements and ultimately contributing to the creation of an outstanding customer experience. Provide technical support and troubleshooting on a variety of potential issues. Triage and route the identification of technical bugs. Provide recommendations and track until resolved. Gather data-driven insights and analysis to operationalize and scale key processes. Recommend modifications and additions to the Team's guiding documents including relevant policies & procedures. Create cohesive and visually appealing and professional guides, flow charts, FAQs, and other content to support frictionless customer experiences. What We Look For 3+ years in a front line support and/or customer-facing role. 2+ years of experience working with trading or an exchange platform, preferred. Proven background in being a dependable and reliable team player. Flexibility and adaptability to ongoing refinements in process and structure. Confident, friendly, and compassionate communication skills. Successfully complete the required compliance training. A positive and problem-solving approach to customer service. Ability to instill trust and rapport with customers. BA/BS from an accredited university preferred. Process-driven organizational skills. A quick and flexible learning style with the ability to navigate new technology platforms. Salary Compensation Range: $29/hr-$33/hr 15% bonus target, paid quarterly This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid$29-33 hourly 26d agoCapital Markets Operations Associate
Frost Bank
San Antonio, TX jobs
It's about taking care of people, our people. Are you known for your attention to detail and exceptional organizational skills? Do you like working in a behind the scenes environment and have a goal-oriented mindset? Do you enjoy researching and verifying information? If so, being a Capital Markets Operations Associate with Frost could be for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled financial services. Who you are: As a Capital Markets Operations Associate, you will be responsible for supporting the critical Safekeeping functions for Capital Markets by ensuring that transactions are processed accurately, promptly, and in compliance with Frost standards and legal requirements. In this role you analyze information on dealer trade allocations, prepare documentation of trade details, identify applicable accounts, and request new accounts as necessary to ensure the timely entry and reporting of trades. You welcome a challenge and strive to continuously improve processes with integrity, caring and excellence in mind. What you'll do: Maintain a high level of knowledge of Reconciliation, Disbursement, and Settlement Specialist responsibilities and provide back up or assistance as needed Analyze information on dealer trade allocations related to underwriting of municipal bonds, prepare documentation of trade details, identify applicable accounts, and build new accounts as necessary to ensure the timely entry and reporting of trades Monitor the daily settlement of trades through The Bank of New York and the Federal Reserve, proactively identifying and resolving potential trade failures and documenting trade instructions as necessary Monitor exceptions in asset servicing processes, including automated reconciliations of bond principal and interest payments and resolving discrepancies Maintain an expert level of knowledge of Frost's bond portfolio system; assisting with the documentation and testing of system issues and unusual transactions, and reviewing and updating system security information as necessary Ensure the proper functioning of internal controls related to the Investment Portfolio, Safekeeping, and Sales and Trading operations Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: 3+ years of experience in the financial services industry, preferably with a focus in operations; or equivalent education Knowledge of Reconciliation, Disbursement, and/or Settlement responsibilities Knowledge of the Securities Industry Strong attention to detail Customer service experience Excellent written and verbal communication skills Proficiency in Microsoft computer applications, specifically Excel Additional Preferred Skills: Bachelor's Degree Knowledge of municipal bond underwriting and/or fixed income securities operations Experience with DTCC products Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.$21k-30k yearly est. Auto-Apply 20d agoInvestments Customer Operations Associate II
Frost Bank
San Antonio, TX jobs
It's about being real when people need you. Are you someone that loves to lend a hand to others and does so with a kind, approachable attitude? Are you passionate about finding solutions to problems and enjoy the freedom of making those decisions? Do you genuinely enjoy helping people and want to be a part of making their day better? If so, being an Investments Customer Operations Associate II might be the role for you! At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As an Investments Customer Operations Associate II, you are our customers' first line of support in addressing their investments needs. In this role, you will respond to customer inquiries via phone, email, and chat in a timely and professional manner to ensure a positive customer experience. You will use your effective communication skills and analytical mindset identify, troubleshoot, and resolve customer issues. Our customer's love talking to real people located here in Texas and you will be a key asset in helping them with the assistance they need. You welcome a challenge and want to ensure every experience is next level. What you'll do: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Troubleshoot and resolve complex customer issues, escalating as necessary to higher-level team members or managers Maintain accurate and up-to-date records of customer interactions and transactions Provide support and guidance to customers on the use of our products and services Identify and report any trends or patterns in customer complaints or issues to management Continuously strive to improve customer satisfaction and retention Mentor and train junior customer service representatives Collaborate with cross-functional teams to improve customer experience and internal processes Develop and implement customer service best practices and procedures Always take action using Integrity, Caring and Excellence to achieve all-win outcomes What you'll need: High school diploma or equivalent 2+ years of experience in customer service or support role Excellent written and verbal communication skills Proficiency in Microsoft computer applications Series 7 and 63 Licenses Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.$21k-30k yearly est. Auto-Apply 60d+ agoExecutive Office, Global Marketing, Design and Product Operations, Associate, New York
Goldman Sachs
New York, NY jobs
The Executive Office plays an integral role in setting and advancing Goldman Sachs' corporate strategy, and in preserving the firm's distinctive culture. We are responsible for safeguarding the firm's relationship with alumni, clients, shareholders, policy makers, and the broader public, while ensuring that our own people remain informed about the firm's evolving priorities. We also partner with the businesses to source high-impact opportunities in line with the firm's social and sustainability agendas. About Goldman Sachs Marketing Led by the firm's first Chief Marketing Officer, the marketing function at Goldman Sachs is backed by momentum and a broad imperative to unify the discipline, driving a business-critical function focused on the firm's future growth. As such, Global Marketing is focused on building out a data-and-technology enabled team of growth marketers, delivering value for the brand and the business. The organization consists of Corporate Reputation Marketing and business marketing teams, as well as center of excellence (COE) teams like paid media, research, and design. Together, these functions collaborate to build a unified, scalable, and consistent approach to marketing the brand and its offerings. Our mission is to drive commercial impact for the firm and the businesses we serve. About the Role Global Marketing Design is at the forefront of defining and delivering intuitive, impactful, and cohesive experiences across the firm. Exceptional design is critical in enabling our clients to navigate complex financial landscapes with ease and confidence. The Associate, Design and Product Operations will play a crucial role in operationalizing the Goldman Sachs design vision, ensuring that our design systems and visual standards are consistently applied and continue to evolve to meet the highest standards of quality and innovation. Core Responsibilities * Partner with designers, engineers, and project managers to create efficiency and drive strategic alignment across the design system and visual design initiatives * Leverage data-driven insights to inform strategic decisions, optimize design processes, and measure the impact of design efforts * Manage the governance process across the brand and the enterprise design system, ensuring adherence to firmwide standards and promoting consistency * Help shape the future of the enterprise design system by federating its implementation across the firm, fostering adoption and best practices * Partner with key stakeholders and design leadership to define and execute strategies for operationalizing design at an enterprise scale * Determine and implement an effective measurement strategy to define the impact of the design system, team health, and overall operational efficiency Qualifications * 3 plus years of proven experience in managing design operations within a large-scale enterprise organization * Demonstrated success in managing enterprise-level design systems and overseeing their successful implementation * Understanding of product management, design, and engineering practices, with the ability to bridge these disciplines effectively * Exceptional communication skills, with a track record of influencing stakeholders and driving cross-functional alignment * Strong analytical capabilities, with experience in developing and utilizing data to inform strategy and measure performance * Exceptional creative judgment; in pursuit of creative excellence and exceptional execution regardless of the task at hand Salary Range The expected base salary for this New York, New York, United States-based position is $100000-$160000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.$100k-160k yearly Auto-Apply 15h agoSenior Product Operations Associate
Jpmorgan Chase & Co
New York, NY jobs
JobID: 210680871 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $91,200.00-$140,000.00 The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities * Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed * Monitor product performance and report on key operational metrics to identify trends and areas for improvement * Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders * Coordinate issue management by opening, tracking, and resolving issue from end-to-end * Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions * Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution * Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills * 4+ years of professional experience * Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) * Understanding of basic tech software functionalities (API, logs, JIRA) * Proven track record of managing production and operational issues * Strong organizational skills and effective verbal and written communication skills * Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision * Controls-focused mindset Preferred qualifications, capabilities, and skills * 1+ year data analyst experience * Experience with C3 green screens, Admin Tool, and/or ServiceNow * Experience supporting product development * LLM suite knowledge * Knowledge of Chase organization, processes, systems$91.2k-140k yearly Auto-Apply 53d agoSenior Product Operations Associate
Jpmorgan Chase
New York, NY jobs
The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. **Job responsibilities** + Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed + Monitor product performance and report on key operational metrics to identify trends and areas for improvement + Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders + Coordinate issue management by opening, tracking, and resolving issue from end-to-end + Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions + Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution + Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) **Required qualifications, capabilities, and skills** + 4+ years of professional experience + Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) + Understanding of basic tech software functionalities (API, logs, JIRA) + Proven track record of managing production and operational issues + Strong organizational skills and effective verbal and written communication skills + Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision + Controls-focused mindset **Preferred qualifications, capabilities, and skills** + 1+ year data analyst experience + Experience with C3 green screens, Admin Tool, and/or ServiceNow + Experience supporting product development + LLM suite knowledge + Knowledge of Chase organization, processes, systems Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $91,200.00 - $140,000.00 / year$91.2k-140k yearly 52d agoBusiness Operations & Strategy
Titan
New York, NY jobs
Titan is an AI holding company transforming IT services with its Augmented AI platform. We acquire and partner with the best Managed Service Providers (MSPs) and embed AI at the core of their operations, empowering technicians to work faster, smarter, and more strategically. Our augmented AI platform enables MSPs to scale like technology companies while delivering faster resolutions, better uptime, and more proactive, personalized support for their customers. In under a year, we've raised over $70M from General Catalyst, acquired market-leading MSPs like RFA, and deployed agents seeing real-world impact to productivity. Our team bring together AI product expertise from Scale AI, Google, MIT, and Stanford with private equity experience from H.I.G. Capital and seasoned MSP executives who have led some of the industry's top providers. Joining Titan means helping to redefine how work is done in IT Services and building a $100B company. About The Role: We're looking for a Business Operations & Strategy Lead to partner closely with our founders and MSP leadership teams to drive operational excellence, craft acquisition strategies, and build scalable integration playbooks. This is a highly strategic and hands-on role with a clear path to building and leading a team as we grow our portfolio. What You'll Do: Partner with MSP executives to revamp operations and sales strategies Identify and solve the most critical operational bottlenecks across acquired businesses Support leadership in setting and executing key objectives for the next 1-2 quarters Drive acquisition strategy: evaluate product mix, identify gaps, and assess targets for potential rollups Develop integration playbooks across finance, ops, and product for newly acquired companies Build and manage a small team to oversee day-to-day post-acquisition integration and operational improvements Who You Are 3-8 years of experience in strategy + operations, ideally with PE operating experience Proven track record in driving operational improvements and post-acquisition integration Comfortable moving between high-level strategy and hands-on execution$98k-124k yearly est. Auto-Apply 60d+ agoSenior Product Operations Associate
Jpmorganchase
New York, NY jobs
The Card Installments team is dedicated to meeting the borrowing and financing needs of our customers through installment lending solutions. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across products. As a Senior Product Operations Associate in Card Installments General Management team, you will contribute to the success of our installment lending products by partnering with the Product, Engineering and Controls teams to ensure and monitor product performance, support process documentation and audit readiness. You will collaborate with cross functional teams to optimize all operational processes. Your attention to detail and analytical skills will be essential in identifying areas for improvement and driving operational excellence. Job responsibilities Monitor, validate and remediate daily exceptions for all Card Installments products, ensuring SLA adherence from Ops partners and engaging remediation teams as needed Monitor product performance and report on key operational metrics to identify trends and areas for improvement Serve as GM central point of contact for Data & Analytics and Product Managers; lead executive escalations, including research, partner engagement, and share root cause analysis and incident activity with relevant stakeholders Coordinate issue management by opening, tracking, and resolving issue from end-to-end Track issues and trends, sharing comprehensive information with product and partner teams to inform solutions Collaborate with cross-functional teams to implement process enhancements and hold partners accountable for execution Provide guidance regarding Card Installments procedural, technical and operational changes requiring standing up a new control process; support the design, documentation, implementation and monitoring of new products and services (process mapping, procedures, contractual obligation with external partners) Required qualifications, capabilities, and skills 4+ years of professional experience Ability to write and debug SQL queries and work with large, structured/unstructured dataset (Snowflake/ICDW/Teradata) Understanding of basic tech software functionalities (API, logs, JIRA) Proven track record of managing production and operational issues Strong organizational skills and effective verbal and written communication skills Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision Controls-focused mindset Preferred qualifications, capabilities, and skills 1+ year data analyst experience Experience with C3 green screens, Admin Tool, and/or ServiceNow Experience supporting product development LLM suite knowledge Knowledge of Chase organization, processes, systems$92k-123k yearly est. Auto-Apply 52d agoFinancial Operations Specialist
Euronet Worldwide, Inc.
Spring, TX jobs
Euronet Worldwide, Inc. is a leading electronic payments processor with a global footprint. Our operations encompass various services that facilitate financial transactions for consumers and businesses. We are currently hiring a Finance Operations Specialist. The Finance Operations Specialist plays a key role in supporting the wider Finance Operations team in delivering timely and reliable payments to external customers, maintaining rigorous control over scheme settlements, and reconciling network cash for multiple networks across the US and LATAM markets. This position is vital to the smooth running of the department and contributes directly to the financial health and operational success of the business. The ideal candidate will exhibit strong analytical skills, attention to detail, and a desire to contribute in a collaborative work environment. You will have the opportunity to work closely with various departments to monitor performance and provide actionable insights. Key Responsibilities: * Manage daily settlement payments to customers across the United States. * Perform daily transaction and payment reconciliations, investigating and resolving discrepancies promptly. * Complete and validate monthly reconciliations, interrogating data to ensure accuracy. * Reconcile network cash for multiple networks, investigating variances. * Maintain and update the customer bank account database, ensuring data integrity. * Set up new settlement deals and payment terms in the accounting system. * Ensure strict adherence to internal controls and procedures related to customer payments, recommending improvements where appropriate. * Maintain an accurate and up-to-date customer database, resolving any inconsistencies. * Collaborate with other departments to resolve issues and drive process improvements. * Support the development and implementation of new processes and systems. * Assist with ad-hoc analysis and special projects, as needed.$69k-95k yearly est. 60d+ agoFinancial Operations Specialist
Euronet Worldwide
Spring, TX jobs
Euronet Worldwide, Inc. is a leading electronic payments processor with a global footprint. Our operations encompass various services that facilitate financial transactions for consumers and businesses. We are currently hiring a Finance Operations Specialist. The Finance Operations Specialist plays a key role in supporting the wider Finance Operations team in delivering timely and reliable payments to external customers, maintaining rigorous control over scheme settlements, and reconciling network cash for multiple networks across the US and LATAM markets. This position is vital to the smooth running of the department and contributes directly to the financial health and operational success of the business. The ideal candidate will exhibit strong analytical skills, attention to detail, and a desire to contribute in a collaborative work environment. You will have the opportunity to work closely with various departments to monitor performance and provide actionable insights. Key Responsibilities: Manage daily settlement payments to customers across the United States. Perform daily transaction and payment reconciliations, investigating and resolving discrepancies promptly. Complete and validate monthly reconciliations, interrogating data to ensure accuracy. Reconcile network cash for multiple networks, investigating variances. Maintain and update the customer bank account database, ensuring data integrity. Set up new settlement deals and payment terms in the accounting system. Ensure strict adherence to internal controls and procedures related to customer payments, recommending improvements where appropriate. Maintain an accurate and up-to-date customer database, resolving any inconsistencies. Collaborate with other departments to resolve issues and drive process improvements. Support the development and implementation of new processes and systems. Assist with ad-hoc analysis and special projects, as needed. Requirements Bachelor's degree in Finance, Accounting, or related field. Minimum 3 years of relevant experience in financial analysis or similar role. Strong proficiency in Microsoft Excel; experience with financial modeling is a plus. Familiarity with accounting principles and financial management. Excellent analytical, quantitative, and problem-solving skills. Effective communication skills, both written and verbal. Ability to work independently and manage multiple priorities in a dynamic environment. Attention to detail and a commitment to accuracy. Benefits 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.$69k-95k yearly est. Auto-Apply 60d+ agoFinancial Operations Specialist
Euronet Worldwide, Inc.
Spring, TX jobs
Job Description Euronet Worldwide, Inc. is a leading electronic payments processor with a global footprint. Our operations encompass various services that facilitate financial transactions for consumers and businesses. We are currently hiring a Finance Operations Specialist. The Finance Operations Specialist plays a key role in supporting the wider Finance Operations team in delivering timely and reliable payments to external customers, maintaining rigorous control over scheme settlements, and reconciling network cash for multiple networks across the US and LATAM markets. This position is vital to the smooth running of the department and contributes directly to the financial health and operational success of the business. The ideal candidate will exhibit strong analytical skills, attention to detail, and a desire to contribute in a collaborative work environment. You will have the opportunity to work closely with various departments to monitor performance and provide actionable insights. Key Responsibilities: Manage daily settlement payments to customers across the United States. Perform daily transaction and payment reconciliations, investigating and resolving discrepancies promptly. Complete and validate monthly reconciliations, interrogating data to ensure accuracy. Reconcile network cash for multiple networks, investigating variances. Maintain and update the customer bank account database, ensuring data integrity. Set up new settlement deals and payment terms in the accounting system. Ensure strict adherence to internal controls and procedures related to customer payments, recommending improvements where appropriate. Maintain an accurate and up-to-date customer database, resolving any inconsistencies. Collaborate with other departments to resolve issues and drive process improvements. Support the development and implementation of new processes and systems. Assist with ad-hoc analysis and special projects, as needed. Requirements Bachelor's degree in Finance, Accounting, or related field. Minimum 3 years of relevant experience in financial analysis or similar role. Strong proficiency in Microsoft Excel; experience with financial modeling is a plus. Familiarity with accounting principles and financial management. Excellent analytical, quantitative, and problem-solving skills. Effective communication skills, both written and verbal. Ability to work independently and manage multiple priorities in a dynamic environment. Attention to detail and a commitment to accuracy. Benefits 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.$69k-95k yearly est. 26d ago
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