Technical Specialist jobs at Deutsche Bank - 39 jobs

**About this role** **Service Desk Manager - Job Description** **About This Role:** BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded‐ funds, and other pooled investment vehicles. **Position Overview:** The **Service Desk Manager** will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will own all performance outcomes (SLAs/XLAs, CSAT), workforce planning, metrics gathering/reporting, knowledge management, and continuous improvement, partnering closely with global technology support counterparts to ensure a follow-the‐sun coverage model. **Key Responsibilities:** + **Lead day‐to-day Service Desk operations** ; ensure consistent procedures, playbooks, and quality standards. + **Own all Helpdesk performance metrics** : establish and track SLAs/XLAs, CSAT, first‐contact resolution (FCR), average speed to answer (ASA), abandon rate, mean time to resolve (MTTR), and knowledge reuse; publish weekly/monthly reporting and executive dashboards. + **Ensure policy and control compliance:** information security, access management and uphold BlackRock service standards. + **Primary point of contact for business units** for intake, escalations, executive/VIP requests, and service communications / Front End Message (FEM) updates. + **Oversee ticket lifecycle and reviewing ticket data:** including triage, routing, and seamless escalation to Level 2/Level 3; proactively and continually driving a "shift left" agenda to automate and maximize FCR. + **Enhance the user experience** through proactive ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior to those issues becoming tickets being reported at the helpdesk. + **Generate Reporting** on all proactive issues identified and remediated via these efforts on an ongoing basis. + **Maintain ServiceNow knowledge base** : coach Service Desk leads to author/update high quality‐ articles and troubleshooting guides that agents follow to accurately assist users when they interact with them. + **Continually monitor Trending Ticket Dashboards** for anomalies or spikes to identify and flag potential outages or major issues before they escalate into outages. + **Champion automation and AI-enabled support** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the changes being implemented into the chatbot (from analysis of Helpdesk ticket data) to continually enhance the user experience through self-service automation. + **Vendor Relationship Management** : Establish and maintain a strong partnership with Helpdesk vendor's Leadership and Management Team to foster an open line of communication flow between the Helpdesk and Blackrock Technology Leaders to ensure transparency on all escalations, changes, updates and outages. **Required Qualifications:** + **Proven leadership** **of Helpdesk vendor management** in a fast paced, high-volume, contact center or enterprise Service Desk environment. + **Excellent knowledge of ServiceNow (ServiceNow Certification highly preferred):** specifically in advanced reporting, knowledge management, dashboard generation, and virtual agent functionality. + Ability to generate accurate ServiceNow ticket reporting metrics through Excel spreadsheets with the ability to accurately sanitize data quickly and on demand. + Ability to create presentable Pivot tables in Excel for senior Technology Leadership members. + Ability to create ServiceNow Dashboards that track relevant ticket metrics over periods of time to highlight trends and forecasts. + **Service management proficiency** : 8-10+ years in IT support with hands ‐on ITIL practices (Incident, Request, Problem, Parent/Child Ticket management) and Major Incident / Outage handling. + **Expertise in troubleshooting and navigating end-user technologies:** Windows/MacOS, Microsoft 365 (Outlook/Teams/OneDrive), mobile (iOS) / MDM solutions, identity/access (Azure AD/MFA), and endpoint management (e.g., Intune). + **Technology Driven Management Experience** - ability to interpret ticket data (via incidents/requests, workflows, reporting/dashboards) and drive operational decisions to promote efficiency. + **Executive/VIP support awareness** : skilled at prioritization, discretion, and rapid response for senior stakeholders and visiting clients. + **Excellent communication:** (written/verbal), customer empathy, and stakeholder management; comfortable with servicing a broad audience‐ and creating/reviewing service communications. + **Prioritization and multitasking:** based on business impact; operating efficiently under pressure and effective in crisis scenarios. **Preferred Qualifications:** + Prior experience in a financial services organization or supporting trading floor users and time‐ ‐sensitive business processes. + Familiarity with: Power BI or similar analytics tools for operational dashboards. + Smartsheet, Jira, and Agile delivery practices. + Experience "shift left"/automation initiatives (via chatbots, self‐service automation tools). For New York, NY Only the salary range for this position is USD$140,000.00 - USD$200,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Princeton, NJ Only the salary range for this position is USD$127,500.00 - USD$184,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock (****************************** | Twitter: @blackrock (****************************** | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. **View the** **EEOC's Know Your Rights poster and its supplement (************************************************************************************************************ **and the** **pay transparency statement (************************************************************************************************* **.** BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (**************************************************************************************** . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

About this role The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination. Responsibilities: Respond to user inquiries, email, or phone-generated support calls Escalate high-impact problems while maintaining responsibility. Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and mac OS. Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers, monitors, headsets, and multimedia equipment. Understand and support in-house applications. Provide tech solutions and guidance to users at all levels. Build and install hardware in accordance with the lifecycle program. Manage inventory and assets. Assist with any other IT support elements when required. Assist with project delivery tasks as needed. Analyze, diagnose, and resolve desktop problems for end-users, and implement corrective solutions, including off-site repair for remote users. Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software. Collaborate with other support groups and partner with groups such as Exchange, AIM, Cyber Security, Windows, Network Operations, and others to maintain a high level of service. Participate in disaster recovery planning and testing. Write technical support documentation and share knowledge with the team. Occasional travel may be required, including travel support and high-risk travel. Must be comfortable with being on call and providing weekend support. Must be able to multitask and be familiar with multimedia platforms such as Cisco WebEx, Zoom, and Teams. Experience with aircraft and aviation hangar support is a plus. Experience with: Active Directory, Mobile Device Management, SCCM, mac OS, Office 365, Windows 10/11, Jabber, Cisco AnyConnect, Citrix Gateway, VPN, and Dell/Mac/Apple hardware. Executive IT Support, including supporting a CEO or chairman's suite, senior managing directors, and Board of Directors in the financial sector. Event support and sophisticated home networks. Proactive support, including tools such as Splunk and Control Up. Supporting a data privacy program, including knowledge of removing personal information from data brokers, monitoring the dark web, and managing password security through the use of password managers. Satellite communications, Star Link, and burner devices. For New York, NY Only the salary range for this position is USD$110,000.00 - USD$140,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

**About this role** The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination. **Responsibilities:** + Respond to user inquiries, email, or phone-generated support calls + Escalate high-impact problems while maintaining responsibility. + Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and mac OS. + Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers, monitors, headsets, and multimedia equipment. + Understand and support in-house applications. + Provide tech solutions and guidance to users at all levels. + Build and install hardware in accordance with the lifecycle program. + Manage inventory and assets. + Assist with any other IT support elements when required. + Assist with project delivery tasks as needed. + Analyze, diagnose, and resolve desktop problems for end-users, and implement corrective solutions, including off-site repair for remote users. + Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software. + Collaborate with other support groups and partner with groups such as Exchange, AIM, Cyber Security, Windows, Network Operations, and others to maintain a high level of service. + Participate in disaster recovery planning and testing. + Write technical support documentation and share knowledge with the team. + Occasional travel may be required, including travel support and high-risk travel. Must be comfortable with being on call and providing weekend support. + Must be able to multitask and be familiar with multimedia platforms such as Cisco WebEx, Zoom, and Teams. + Experience with aircraft and aviation hangar support is a plus. **Experience with:** + Active Directory, Mobile Device Management, SCCM, mac OS, Office 365, Windows 10/11, Jabber, Cisco AnyConnect, Citrix Gateway, VPN, and Dell/Mac/Apple hardware. + Executive IT Support, including supporting a CEO or chairman's suite, senior managing directors, and Board of Directors in the financial sector. + Event support and sophisticated home networks. + Proactive support, including tools such as Splunk and Control Up. + Supporting a data privacy program, including knowledge of removing personal information from data brokers, monitoring the dark web, and managing password security through the use of password managers. + Satellite communications, Star Link, and burner devices. For New York, NY Only the salary range for this position is USD$110,000.00 - USD$140,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock (****************************** | Twitter: @blackrock (****************************** | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. **View the** **EEOC's Know Your Rights poster and its supplement (************************************************************************************************************ **and the** **pay transparency statement (************************************************************************************************* **.** BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (**************************************************************************************** . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

About this role The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination. Responsibilities: * Respond to user inquiries, email, or phone-generated support calls * Escalate high-impact problems while maintaining responsibility. * Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and mac OS. * Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers, monitors, headsets, and multimedia equipment. * Understand and support in-house applications. * Provide tech solutions and guidance to users at all levels. * Build and install hardware in accordance with the lifecycle program. * Manage inventory and assets. * Assist with any other IT support elements when required. * Assist with project delivery tasks as needed. * Analyze, diagnose, and resolve desktop problems for end-users, and implement corrective solutions, including off-site repair for remote users. * Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software. * Collaborate with other support groups and partner with groups such as Exchange, AIM, Cyber Security, Windows, Network Operations, and others to maintain a high level of service. * Participate in disaster recovery planning and testing. * Write technical support documentation and share knowledge with the team. * Occasional travel may be required, including travel support and high-risk travel. Must be comfortable with being on call and providing weekend support. * Must be able to multitask and be familiar with multimedia platforms such as Cisco WebEx, Zoom, and Teams. * Experience with aircraft and aviation hangar support is a plus. Experience with: * Active Directory, Mobile Device Management, SCCM, mac OS, Office 365, Windows 10/11, Jabber, Cisco AnyConnect, Citrix Gateway, VPN, and Dell/Mac/Apple hardware. * Executive IT Support, including supporting a CEO or chairman's suite, senior managing directors, and Board of Directors in the financial sector. * Event support and sophisticated home networks. * Proactive support, including tools such as Splunk and Control Up. * Supporting a data privacy program, including knowledge of removing personal information from data brokers, monitoring the dark web, and managing password security through the use of password managers. * Satellite communications, Star Link, and burner devices. For New York, NY Only the salary range for this position is USD$110,000.00 - USD$140,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Job Title: Desk Analyst Department: Global Markets Corporate Title: Vice President The pay range for this position at commencement of employment is expected to be between $225,000-$250,000 Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit ************** Aon's Benefit Index , Nomura's benefits rank #1 amongst our competitors Department Overview Nomura's Global Markets department provides liquidity, market insights, and execution services to clients worldwide across various asset classes, including equities, fixed income, currencies, and commodities. The team's focus on innovation and technology provides clients with access to cutting-edge trading platforms and customized solutions. Nomura's Global Markets team specializes in market-making, risk management, and electronic trading, with a strong global presence and reputation for exceptional service to clients. With expertise, global reach, and commitment to innovation, Nomura's Global Markets department is well-positioned to continue driving growth and success in the financial industry. Job Description: Responsiblities include, but not limited to: Keeping up with investment themes and news within the analyst and trader's sectors Assisting the traders with pricing options and managing position risk Interacting with the salesforce to respond to client and internal requests Proactively identify investment opportunities and identifying tactical trading ideas Creating internal and external content for the desk Nomura Leadership Behaviors Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). *base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Job Title: Desk Analyst Department: Global Markets Corporate Title: Vice President The pay range for this position at commencement of employment is expected to be between $225,000-$250,000 Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit ************** Aon's Benefit Index, Nomura's benefits rank #1 amongst our competitors Department Overview Nomura's Global Markets department provides liquidity, market insights, and execution services to clients worldwide across various asset classes, including equities, fixed income, currencies, and commodities. The team's focus on innovation and technology provides clients with access to cutting-edge trading platforms and customized solutions. Nomura's Global Markets team specializes in market-making, risk management, and electronic trading, with a strong global presence and reputation for exceptional service to clients. With expertise, global reach, and commitment to innovation, Nomura's Global Markets department is well-positioned to continue driving growth and success in the financial industry. Job Description: Responsiblities include, but not limited to: * Keeping up with investment themes and news within the analyst and trader's sectors * Assisting the traders with pricing options and managing position risk * Interacting with the salesforce to respond to client and internal requests * Proactively identify investment opportunities and identifying tactical trading ideas * Creating internal and external content for the desk Nomura Leadership Behaviors Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). * base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Nearest Major Market: Manhattan Nearest Secondary Market: New York City

About this role The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination. Responsibilities: Respond to user inquiries, email, or phone-generated support calls Escalate high-impact problems while maintaining responsibility. Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and mac OS. Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers, monitors, headsets, and multimedia equipment. Understand and support in-house applications. Provide tech solutions and guidance to users at all levels. Build and install hardware in accordance with the lifecycle program. Manage inventory and assets. Assist with any other IT support elements when required. Assist with project delivery tasks as needed. Analyze, diagnose, and resolve desktop problems for end-users, and implement corrective solutions, including off-site repair for remote users. Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software. Collaborate with other support groups and partner with groups such as Exchange, AIM, Cyber Security, Windows, Network Operations, and others to maintain a high level of service. Participate in disaster recovery planning and testing. Write technical support documentation and share knowledge with the team. Occasional travel may be required, including travel support and high-risk travel. Must be comfortable with being on call and providing weekend support. Must be able to multitask and be familiar with multimedia platforms such as Cisco WebEx, Zoom, and Teams. Experience with aircraft and aviation hangar support is a plus. Experience with: Active Directory, Mobile Device Management, SCCM, mac OS, Office 365, Windows 10/11, Jabber, Cisco AnyConnect, Citrix Gateway, VPN, and Dell/Mac/Apple hardware. Executive IT Support, including supporting a CEO or chairman's suite, senior managing directors, and Board of Directors in the financial sector. Event support and sophisticated home networks. Proactive support, including tools such as Splunk and Control Up. Supporting a data privacy program, including knowledge of removing personal information from data brokers, monitoring the dark web, and managing password security through the use of password managers. Satellite communications, Star Link, and burner devices. For New York, NY Only the salary range for this position is USD$110,000.00 - USD$140,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Corporate Title: Associate Department: Internal Audit The base pay range for this position at commencement of employment is expected to be between $120K and $150K/year* Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit *************** Aon's Benefit Index, Nomura's benefits rank #1 amongst our competitors Department overview: The Internal Audit department is a key part of the firm's corporate governance, and the department's primary objectives are to review the company's control environment and report any weaknesses identified to the Audit Committee and senior management. The department in the US comprises over 35 professionals, split across Business, Risk, Legal & Compliance and IT audit teams reporting functionally to the Global Portfolio Directors of each division and to the Regional Head of Internal Audit for the Americas. Role description: The Associate, Infrastructure and Information Security Technology Audit professional position is a role within Nomura Internal Audit. It reports to the regional lead manager responsible for audits of the CIO Technology Division in Americas. The Associate will have opportunities to take responsibility for major sections of audits of Infrastructure, Information Security, Cloud and other corporate functions globally. Other aspects of the role include supporting related Internal Audit activities, including risk assessments, issue remediation validation, continuous monitoring, and continuous auditing. In this role, the Associate is expected to: * Assist in the scoping and execution of assurance work in regional and global audits. * Assess risks and evaluate the strength and viability of control structures and procedures within Technology. * Ensure all audit work is executed in accordance with Departmental Audit Methodology and documentation standards. * Stay actively engaged in all phases of assigned audits, from audit planning through testing, completing workpapers, drafting and clearing audit issues with stakeholders, and monitoring own time against budgets and deadlines. * Monitor issue remediation status monthly and verify that issues are remediated prior to closure. * Develop and assist in the implementation of effective data analytics and automated testing to identity internal control weaknesses during Internal Audit reviews and continuous auditing. * Remain current on any changes to Nomura's risk profile through continuous monitoring the assigned area of responsibility and establishing close contact with Technology stakeholders. This includes assessing operational risk events and other key metrics and updating the audit risk assessments appropriately. Skills, experience, qualifications and knowledge required: Prior experience in the audit of functions within a large financial institution. The candidate should have many of the skills and qualifications listed below: * A good understanding of key processes, risks and controls in a large financial institution, with a preference for knowledge and experience of Technology Infrastructure, Information Security and Cloud audits. * Experienced in understanding, assessing and documenting relevant risks and controls preferable for Broker-Dealer or Financial Services. * Experience in and ability to discuss risks and control issues effectively with senior auditees. * Strong understanding of the use of technology, relevant risks, and control processes. * Firm understanding of project management and systems development processes. * Experience with applications and technology infrastructure typically employed to support an Investment Bank / Broker-Dealer. * Strong knowledge of IT security, including both technical and business controls. * Firm understanding of technology including Linux, Windows, Messaging Infrastructure, Collaboration Tools, Cloud Infrastructure, Remote Access Technologies and Networking products. * Demonstrate ability to work across teams and multi-task. * Confident manner and well-developed communication (both verbal and written), influencing, interpersonal and project management skills. * Experience in assessing controls based on NIST, SANS, ISO2700 or other leading cyber security frameworks. * Relevant certification or industry accreditation (CISA, CISSP, CISM, securities licenses, etc.) is a plus but not required. * Good understanding of US market structure, and the regulatory compliance environment, including SEC and CFTC regulatory requirements applicable to the global markets in the US. Nomura Leadership Behaviors Explore Insights & Vision * Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions * Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People * Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability * Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion * Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). * base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors". Nomura is an Equal Opportunity Employer Nearest Major Market: Manhattan Nearest Secondary Market: New York City

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Knowledge of digital audio mixers and Dante audio. Knowledge of Vmix, BlackMagic Studio Cameras and switchers. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Ability to track, report and collaborate on any technical issues or concerns Ability to prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Education A Bachelor's degree with 3-5 years of experience in Audio Visual Support or a related discipline. Responsibilities The (UCC) Support role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core skills and competencies, the role also involves the following: Equipment Moves and Physical Setups for Events: The role has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. About the Team Our Unified Communications & Collaboration (UCC) Support team is responsible for delivering seamless communication and collaboration experiences across Moody's global offices. The team's main purpose is to provide expert technical support for meeting rooms, live events, and collaborative technologies, ensuring that employees, executive leadership, and external partners can connect and work together efficiently. For US-based roles only: the anticipated hiring base salary range for this position is $68,300.00 - $98,900.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act. Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies * Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. * Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. * Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. * Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. * Experience supporting live production events, including managing audio, video, and camera systems. * Knowledge of digital audio mixers and Dante audio. * Knowledge of Vmix, BlackMagic Studio Cameras and switchers. * Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. * Ability to track, report and collaborate on any technical issues or concerns * Ability to prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Education * A Bachelor's degree with 3-5 years of experience in Audio Visual Support or a related discipline. Responsibilities The (UCC) Support role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core skills and competencies, the role also involves the following: * Equipment Moves and Physical Setups for Events: The role has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. * Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. * Event Support: The team will assist in the planning, coordination, and execution of various events. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. * Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. About the Team Our Unified Communications & Collaboration (UCC) Support team is responsible for delivering seamless communication and collaboration experiences across Moody's global offices. The team's main purpose is to provide expert technical support for meeting rooms, live events, and collaborative technologies, ensuring that employees, executive leadership, and external partners can connect and work together efficiently. For US-based roles only: the anticipated hiring base salary range for this position is $68,300.00 - $98,900.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act. Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for building and leading an organization to deliver technology products and services that meet strategic business outcomes. Key responsibilities include enabling the portfolio strategy by setting strategic technology outcomes, creating a resource and people development strategy, managing the financial and resource plan, advocating and advancing organizational agility, improving end-to-end processes, and promoting learning and improvement. Job expectations may include coaching, mentoring, and driving leadership succession planning and development of employees. Position Summary: The Capital Markets Technology Executive is responsible for delivering end-to-end technology solutions, platforms and support for the Capital Markets business, including development and execution of technology strategy to improve client targeting, streamline deal execution, and create a unified user experience across ECM, DCM, Leveraged Finance, and Rates & Currencies. Responsibilities: Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills Establishes a culture of risk and compliance management, ensuring the organization is compliant with all applicable policies and standards Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organization Design, deliver and support technologies for Capital Markets team within Global Corporate & Investment Banking line of business, including ECM, DCM, Leveraged Finance, and Rates & Currencies. Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the team by following outcomes from business and client feedback Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them Drive technology execution and identify and mitigate any risk associated with owned applications, platforms and services provided by team Ensure compliance with policies and laws, rules, and regulations Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals. Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations. Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success. Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization. People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance. Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability. Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs. Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage. Required Qualifications: Communicates and influences impactfully - is clear, simple and straightforward; applies high level of executive presence and communications skills to influence senior stakeholders Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical clients Drives business results - executes in the face of obstacles; focused on customer/stakeholder needs Manages risk - manages and controls risk in an effective and disciplined manner; creates a strong risk management culture Strategic thinking and business acumen Navigates organizational complexity - understands how work is done, applies enterprise mindset and technical expertise to advise business Desired Qualifications: Experience in a similar role in Capital Markets Minimum Education Requirements: Bachelor's Degree or Equivalent Professional Experience Skills: Business Acumen Financial Management Influence Result Orientation Risk Management Analytical Thinking Collaboration Data Management Stakeholder Management Technical Strategy Development Executive Presence Stakeholder Management Innovative Thinking (Capital Markets Domain) Technical Strategy Development Fiscal Responsibility Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540) Pay and benefits information Pay range$175,000.00 - $325,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

New York, New York **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for building and leading an organization to deliver technology products and services that meet strategic business outcomes. Key responsibilities include enabling the portfolio strategy by setting strategic technology outcomes, creating a resource and people development strategy, managing the financial and resource plan, advocating and advancing organizational agility, improving end-to-end processes, and promoting learning and improvement. Job expectations may include coaching, mentoring, and driving leadership succession planning and development of employees. **Position Summary:** The Capital Markets Technology Executive is responsible for delivering end-to-end technology solutions, platforms and support for the Capital Markets business, including development and execution of technology strategy to improve client targeting, streamline deal execution, and create a unified user experience across ECM, DCM, Leveraged Finance, and Rates & Currencies. **Responsibilities:** + Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback + Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage + Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them + Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills + Establishes a culture of risk and compliance management, ensuring the organization is compliant with all applicable policies and standards + Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders + Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organization + Design, deliver and support technologies for Capital Markets team within Global Corporate & Investment Banking line of business, including ECM, DCM, Leveraged Finance, and Rates & Currencies. + Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the team by following outcomes from business and client feedback + Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them + Drive technology execution and identify and mitigate any risk associated with owned applications, platforms and services provided by team + Ensure compliance with policies and laws, rules, and regulations **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals. + Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations. + Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success. + Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization. + People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance. + Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability. + Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs. + Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage. **Required Qualifications:** + Communicates and influences impactfully - is clear, simple and straightforward; applies high level of executive presence and communications skills to influence senior stakeholders + Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical clients + Drives business results - executes in the face of obstacles; focused on customer/stakeholder needs + Manages risk - manages and controls risk in an effective and disciplined manner; creates a strong risk management culture + Strategic thinking and business acumen + Navigates organizational complexity - understands how work is done, applies enterprise mindset and technical expertise to advise business **Desired Qualifications:** + Experience in a similar role in Capital Markets **Minimum Education Requirements:** Bachelor's Degree or Equivalent Professional Experience **Skills:** + Business Acumen + Financial Management + Influence + Result Orientation + Risk Management + Analytical Thinking + Collaboration + Data Management + Stakeholder Management + Technical Strategy Development + Executive Presence + Stakeholder Management + Innovative Thinking (Capital Markets Domain) + Technical Strategy Development + Fiscal Responsibility **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for building and leading an organization to deliver technology products and services that meet strategic business outcomes. Key responsibilities include enabling the portfolio strategy by setting strategic technology outcomes, creating a resource and people development strategy, managing the financial and resource plan, advocating and advancing organizational agility, improving end-to-end processes, and promoting learning and improvement. Job expectations may include coaching, mentoring, and driving leadership succession planning and development of employees. Position Summary: The Capital Markets Technology Executive is responsible for delivering end-to-end technology solutions, platforms and support for the Capital Markets business, including development and execution of technology strategy to improve client targeting, streamline deal execution, and create a unified user experience across ECM, DCM, Leveraged Finance, and Rates & Currencies. Responsibilities: * Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback * Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage * Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them * Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills * Establishes a culture of risk and compliance management, ensuring the organization is compliant with all applicable policies and standards * Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders * Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organization * Design, deliver and support technologies for Capital Markets team within Global Corporate & Investment Banking line of business, including ECM, DCM, Leveraged Finance, and Rates & Currencies. * Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the team by following outcomes from business and client feedback * Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them * Drive technology execution and identify and mitigate any risk associated with owned applications, platforms and services provided by team * Ensure compliance with policies and laws, rules, and regulations Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals. * Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations. * Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success. * Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization. * People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance. * Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability. * Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs. * Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage. Required Qualifications: * Communicates and influences impactfully - is clear, simple and straightforward; applies high level of executive presence and communications skills to influence senior stakeholders * Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical clients * Drives business results - executes in the face of obstacles; focused on customer/stakeholder needs * Manages risk - manages and controls risk in an effective and disciplined manner; creates a strong risk management culture * Strategic thinking and business acumen * Navigates organizational complexity - understands how work is done, applies enterprise mindset and technical expertise to advise business Desired Qualifications: * Experience in a similar role in Capital Markets Minimum Education Requirements: Bachelor's Degree or Equivalent Professional Experience Skills: * Business Acumen * Financial Management * Influence * Result Orientation * Risk Management * Analytical Thinking * Collaboration * Data Management * Stakeholder Management * Technical Strategy Development * Executive Presence * Stakeholder Management * Innovative Thinking (Capital Markets Domain) * Technical Strategy Development * Fiscal Responsibility Shift: 1st shift (United States of America) Hours Per Week: 40

New York, New York **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (********************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies. **LOB Description:** This job is responsible for managing one or more major operations segments for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems related to product lines, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include supervising day-to-day activities of employees such as executing transactions. Forecasts and manages staffing levels and capacities, prioritizes employee development by providing effective coaching, and shares constructive feedback to drive Operational Excellence Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines. Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment. **Responsibilities:** + Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms + Ensures transactions are completed in an accurate and timely manner + Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management + Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs + Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks + Performs tasks accurately during high volume periods in a team environment + Identifies and flags potential risks in a timely manner **Required Qualifications:** + Collaborate with relevant Business Partners + Investigate and resole breaks internal and external + Adhere to internal controlsand regulatory requirements + Maintain clear and professional communication with Traders, Brokers, and internal teams. + Minimum 2 years of Previous experience in corporate actions space is required. **Desired Qualifications:** ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world **Skills:** + Collaboration + Customer and Client Focus + Oral Communications + Prioritization + Active Listening + Adaptability + Business Acumen + Client Management + Data Collection and Entry **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

New York, New York **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies. **LOB Description:** This job is responsible for managing one or more major operations segments for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems related to product lines, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include supervising day-to-day activities of employees such as executing transactions. Forecasts and manages staffing levels and capacities, prioritizes employee development by providing effective coaching, and shares constructive feedback to drive Operational Excellence Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines. Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment. **Responsibilities:** + Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms + Ensures transactions are completed in an accurate and timely manner + Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management + Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs + Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks + Performs tasks accurately during high volume periods in a team environment + Identifies and flags potential risks in a timely manner **Required Qualifications:** + Presentable, confident and LOB / client focused. + Ability to conduct discussions with internal, external clients, counterparties in a confident manner. + Excellent communication skills and ability to present subject matter to an audience. + Demonstrate the ability to work under pressure in a team environment. + Initiative-taking and able to work with little or no supervision. + Candidate will be able to manage their own time and know when to escalate issues. + Minimum 2 years of Previous experience in corporate actions space is required. **Desired Qualifications:** + ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions + ∙ Excels in working among diverse viewpoints to determine the best path forward + ∙ Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner + ∙ Commitment to challenging the status quo and promoting positive change. + ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base + ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world **Skills:** + Collaboration + Customer and Client Focus + Oral Communications + Prioritization + Active Listening + Adaptability + Business Acumen + Client Management + Data Collection and Entry **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting users in an elevated desktop support role. Key responsibilities include performing complex technical problem resolution of hardware and software issues remotely, by telephone, and/or on location for end users. Job expectations include working proactively to perform analytical, technical, and administrative functions, communicating technical information to clients and partners with care and empathy, and supporting peers and team members as needed. Responsibilities: Supports execution of the day-to-day restoration of incidents and work orders for hardware and software and ensures adherence to agreed upon service levels Facilitates the resolution of reactive and proactive problems throughout the service lifecycle and follows incident and service management processes Interfaces between end users and third party hardware vendors to resolve hardware dispatch tickets Partners with peer technology support teams, including desktop engineering, product managers, and application support teams to identify resolutions to incidents Investigates complex technology incidents to diagnose and resolve underlying causes impacting end users Required Skills: Experience in Corpmobility, Office products, Windows 11, Collaboration tools (Webex, Zoom, Teams), Oral and Written Communications, Adaptability, Customer and Client Focus Desired Qualifications Experience with Smtools, Remedy, ARM, Mytechnology, Knowledge of E4E Capabilities, Skills: Active Listening Analytical Thinking Problem Solving Production Support Technical Troubleshooting Attention to Detail Customer and Client Focus Emotional Intelligence Issue Management Oral Communications Adaptability Critical Thinking Risk Management Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range$30.29 - $45.37 hourly pay, offers to be determined based on experience, education and skill set.Predictable pay This role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting users in an elevated desktop support role. Key responsibilities include performing complex technical problem resolution of hardware and software issues remotely, by telephone, and/or on location for end users. Job expectations include working proactively to perform analytical, technical, and administrative functions, communicating technical information to clients and partners with care and empathy, and supporting peers and team members as needed. Responsibilities: Supports execution of the day-to-day restoration of incidents and work orders for hardware and software and ensures adherence to agreed upon service levels Facilitates the resolution of reactive and proactive problems throughout the service lifecycle and follows incident and service management processes Interfaces between end users and third party hardware vendors to resolve hardware dispatch tickets Partners with peer technology support teams, including desktop engineering, product managers, and application support teams to identify resolutions to incidents Investigates complex technology incidents to diagnose and resolve underlying causes impacting end users Required Qualifications: Corpmobility, Office products, Windows 11, Collaboration tools (Webex, Zoom, Teams), Oral and Written Communications, Adaptability, Customer and Client Focus Desired Qualifications: Smtools, Remedy, ARM, Mytechnology, Knowledge of E4E Capabilities, Skills: Active Listening Analytical Thinking Problem Solving Production Support Technical Troubleshooting Attention to Detail Customer and Client Focus Emotional Intelligence Issue Management Oral Communications Adaptability Critical Thinking Risk Management Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range$30.29 - $45.37 hourly pay, offers to be determined based on experience, education and skill set.Predictable pay This role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Alternative Investment Technical Specialist Analyst will support Specialists and Financial Advisors on adotpion of private market investment strategies and fund solutions. The associate will assist in the coordination of all custom alternative investments proposals, as well as internal collateral, related to private markets fund launches. Responsibilities: Responsible for delivering customized, client-approved portfolio analyses in defined timeframe with high degree of detail and specificity. Maintain and update ongoing pipeline of sales opportunities across strategies, and track sales related to those opportunities. Manage ongoing collateral to report on performance and updates to hedge fund strategies and platform. Partner with Technical Specialists on aspects of portfolio construction, manager selection, product design, and fund terms. Participate in meetings with third-party asset management firms to build knowledge base around investment concepts and strategies. Qualifications: 2-5+ years' experience in financial services; Hold or attain Series 7 and 66 licenses within 120 days of hire; Knowledge of alternative investments Bachelors Degree preferred or Equivalent experience Skills: Analytical Thinking Customer and Client Focus Financial Forecasting and Modeling Financial Management Risk Management Causation Analysis Client Management Market Analysis Presentation Skills Relationship Building Data Management Project Management Result Orientation Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range$97,500.00 - $134,700.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Job Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2026-01-20 York