Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Executive will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our most strategic accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.
Candidates may be based anywhere in the central, mountain, or pacific time zones and work remotely.
What you'll deliver:
Serve as the primary point of contact post-implementation for our largest global customers. You will assume overall responsibility for investment adoption and ensure customer satisfaction by preventing and resolving critical issues and escalations.
Partner with customers to define desired business outcomes, focusing on maximizing value realization from our solutions and services.
Manage and coordinate key activities with other internal functions including Professional Services, Technical Services, Support, Product, and Engineering to achieve measurable outcomes.
Build strong relationships with senior stakeholders, and deliver compelling QBR's that drive confidence.
Develop a trusted advisor relationship with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value.
Partner with internal team members to align account activities with the customer's business case and strategy. Work with the sales team to properly sell and position Success Services.
Provide proactive recommendations for best practices and find creative solutions to any challenges that may arise.
Conduct consistent customer health checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.
Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.
Qualifications
8 plus years of customer success experience in enterprise software or SaaS organization with accounts > $100k ARR and total books of business > $3m.
Proven track record of driving issues to resolution and advocating on behalf of a customer.
Expert time management
Experience of working with global enterprise customers is required
Strong knowledge of cloud architecture and the IT landscape.
Extensive experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. Previous Technical Account Management or Solution Architect experience is a plus.
Knowledge of enterprise IT functions.
Experience in working with HRIS is an advantage.
2 plus years of application programming and system support experience is preferred.
Demonstrated ability to plan and execute against customer priorities and expectations
Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence.
Experience with SaaS solutions such as Salesforce, ServiceNow, and Workday preferred.
Available to travel up to 35%
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$100k yearly 60d+ ago
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Technical Integration Services Support (Remote)
Dev 4.2
Remote Dev job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
As Technical Integration Services Consultant, you will work with our largest customers. Many of them are looking to disrupt their recruiting and HR processes, and you will help them continue to achieve this. You will be responsible for troubleshooting integration bugs, implementing code fixes, and communicating with clients to help with training and guidance. It is a rewarding role that allows you to work closely with our clients while improving your technical skills.
This is a fully remote role and candidates may be located anywhere in the US with the east coast preferred.
What you'll deliver:
identify integration issues and implement code fixes, using a middleware platform. This includes communicating with customers discussing issues over phone and email.
enhance and update SmartRecruiters integrations, improving designs for error handling, migrating to new APIs, and optimizing for better scalability to name a few.
Work with Project Managers to plan, coordinate and deliver all customer integrations between SmartRecruiters and other global HR vendors.
regularly meet with team members and the client to deliver status updates, resolve project issues and design solutions.
create and improve existing documentation for integrations.
collaborate with SmartRecruiters' engineers to ensure product releases are available in our API and properly tested.
Qualifications
You have been successful in identifying and fixing technical issues. This can include investigating areas within integrations, SSO and data migrations.
You have experience in a support role communicating over email and phone with clients.
You have experience writing scripts and code in a language or middleware platform.
You have understanding of and experience with application integration technologies and projects is preferred.
You have prior experience in SaaS / On-Demand applications
You are able to work independently, manage projects and communicate technical issues to non-technical people.
You have experience working in a fast paced environment with the ability to manage multiple concurrent projects.
Customer satisfaction and problem solving skills are essential.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$51k-85k yearly est. 60d+ ago
Large Enterprise Account Executive, West (Remote)
Dev 4.2
Remote Dev job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
As a Large Enterprise Account Executive, West, your core objective is new logo acquisition by taking on a solutions approach to the pursuit of enterprise deals across multiple verticals.
What you'll deliver:
Actively source and pursue every qualified opportunity to secure logos using multiple channels. Maps complex enterprise accounts building consensus, ultimately negotiating/closing license and professional services agreements
Delivers engaging solutions-oriented sales presentations virtually and in-person
Establish strong working relationships with key client stakeholders
Engage with internal colleagues in marketing and inside sales to create a strategy, messaging and sales collateral tailored for your portfolio of business
Develop a pipeline of opportunities within the designated territory of enterprise companies (10,000 - 50,000 employees) seeking opportunities to uplevel or replace their existing recruitment platforms
Acquire industry knowledge related to general trends, emerging technologies, and competitors
Anticipate, mitigate, and manage deal risks appropriately and delivers dependable forecasts
Qualifications
Minimum of 7 years enterprise/cloud software sales experience, successfully selling high-level corporate software/technology solutions at the executive level
Previous experience selling enterprise HR/HCM Applications to enterprise/multi-national companies
Confident in demonstrating software and building ROI presentations
Strong ability to build rapport and relations with key stakeholders at all levels
Expert level solution selling experience
Ability to successfully work remotely and travel at least 30%
Comfortable working with an SDR/BDR strategizing account plans and understanding the landscape of a company
Excited about pipeline generation and doing your own prospecting
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$93k-157k yearly est. 60d+ ago
1st Shift Warehouse Package Handler
Dev 4.2
Dev job in Akron, OH
Jobs for Humanity is partnering with Aldi to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Aldi
Job Description
Position Type:
Full-Time
Average Hours:
30-35 hours per week
Starting Wage:
$21.25 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Selects and receives incoming stock efficiently to effectively fulfill orders received from stores.
• Relocates merchandise throughout the warehouse according to product handling guidelines.
• Sorts, organizes and loads merchandise strategically in preparation for shipment and unloads incoming shipment from trucks/ back-hauls.
• Performs general cleaning duties to achieve warehouse appearance standards and safety requirements.
• Participates in-taking warehouse inventory counts according to guidelines.
• Cooperates and interacts effectively with peers, suppliers and warehouse leadership through ongoing communication and exchange of information.
• Provides input to the warehouse management regarding changes to improve processes.
• Inspects product, consults with the warehouse management regarding product quality, safety concerns and sanitation issues.
• Acts and decides independently within the delegated area of responsibility.
• Assists warehouse management in achieving budgeted goals.
• Performs all assigned tasks, accurately, efficiently, and within company policy and procedures.
• Follows the ergonomic program according to established procedures.
• Operates equipment according to safety guidelines in performance of essential job functions.
• Notifies management regarding product quality, safety concerns, and sanitation issues.
• Other duties as assigned.
Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.
• You must be 18 years of age or older to be employed for this role at ALDI
• Acts Conscientiously: Demonstrates concern for quality, product integrity, and safety of one's own and others' work and impact to the stores.
• Collaborates and Cooperates with Team: Commits to and supports a collaborative working environment with peers and supervisors.
• Demonstrates a Positive Attitude and Resilience: Adapts positively to pressure, setbacks, challenges and change in order to achieve and sustain peak effectiveness.
• Drives for Success: Delivers excellent performance by seizing opportunities and proactively taking concrete actions that adhere to ALDI policies and procedures. Goes the extra mile and persistently overcomes obstacles to improve results.
• Organizes and Executes with Efficiency: Makes decisions, stays organized and maintains compliance with ALDI standards to support overall productivity and speed in the warehouse both for him/herself as well as the broader team.
Job-specific Competencies:
Knowledge/Skills/Abilities
• Ability to interpret and apply company policies and procedures.
• Excellent verbal and written communication skills.
• Skill of performing basic arithmetic equations such as addition, subtraction, multiplication and division.
• Gives attention to detail and follows instructions.
• Ability to work both independently and within a team environment.
Education and Experience:
• High School Diploma or equivalent preferred.
Physical Requirements:
• Frequently required to lift and place product weighing up to 45 pounds on pallets at various heights.
• Frequently move merchandise from warehouse stock and prepare product for store deliveries.
• Frequently required to sit, stand, bend, reach, grip, push, pull, lift, carry and walk throughout the warehouse.
• Continuously work in varying temperatures, hot and cold (including outdoor temperatures and refrigerator/freezer environments).
• Ability to safely and properly operate powered industrial equipment.
ALDI offers
competitive wages and benefits,
including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition,
eligible employees
are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
$21.3 hourly 1d ago
Design Manager/ Lead
Dev 4.2
Remote Dev job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
You may be located anywhere in Germany, the UK, the East coast of the US, or out of one of our hub offices and work remotely.
We are looking for an experienced people leader who can drive design vision, manage big initiatives, help push our product to the next level, and grow the design organization. Our team is highly collaborative, fuelled by excellence, and pushes for innovation.
What you'll deliver
You will scale and manage a team of 3-6 product designers and be responsible for their growth
You will bring strong viewpoints to the table and drive inspiration through innovation
You will mindfully scale our product to grow with our design system and brand
You will be able to attract, select, and retain a group of diverse high-quality designers
You will foster an atmosphere of trust, inclusion, and purpose
You will create and drive design vision and strategy for your product area and collaborate with other senior leaders to execute on it
You will develop a solid understanding of the SmartRecruiters platform and proactively contribute ideas for experience improvements
Qualifications
8+ years of experience in Product Design
3+ years of design management experience
Proven ability to turn complex product design problems into intuitive solutions
Full comfort with user research, design systems, and agile methodologies
An expert eye for detail, excellent communication, and organizational skills
Experience in a startup-like environment with iterative, value-driven product releases
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$77k-126k yearly est. 60d+ ago
Lead Product Designer
Dev 4.2
Remote Dev job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
You may be located anywhere in Germany, the UK, the East coast of the US, or out of one of our hub offices and work remotely.
We are looking for a talented and experienced Lead Product Designer who can drive design strategy, deep dive into user flows, and mentor other designers. Our team is highly collaborative, fueled by excellence, and pushes for innovation.
What you'll deliver
You will bring strong opinions to the table and mindfully push for innovation
You will lead product design on projects from inception to delivery
You will partner with product and engineering leads to solve critical user needs
You will mentor designers who will work with you in the same product group
You will contribute to design vision and strategy
Qualifications
8+ years of Product Design experience
A robust portfolio with focus on product design
Proven ability to turn complex product design problems into intuitive solutions
Experience with user research and feedback analysis
An sharp eye for detail, strong communication, and organizational skills
Experience in a startup-like environment with iterative, value-driven product releases
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
As a Hiring Success Researcher & Sourcer, you will serve as a dedicated talent executive search researcher to the Hiring Success (recruiting) team and internal customers and work to deliver Hiring Success within our own company through an intimate understanding of business priorities and the talent market as a whole.
If the idea of using leading talent acquisition technology, working on a growth-minded team, being part of building out an award-winning, synergistic team, who creates momentum for the organization excites you, then let's talk. We promise you'll want to jump on this rocketship.
What you'll deliver:
Exceptional customer service and functional expertise.
Creative sourcing strategies that deliver qualified candidates consistently for positions in your portfolio using a mix of sourcing, marketing, referrals, and direct search, networking, tactics.
Initiate first-round candidate contact, network with referral sources, and effectively and persuasively communicate the opportunity to contact individuals, establishing relationships.
Fill our future talent pipelines or provide valuable referrals from the executive and management community.
Guide and execute the initial outreach strategy to identify viable candidates for our Lead Recruiter and above positions, understanding the business strategy and its talent pipeline.
Assists in the development of active/passive candidate development.
Demonstrated researching and sourcing action to achieve milestones on our Diversity Hiring Success blueprint ultimately leading to greater diversity in our workforce.
Ensure consistent executive candidate experiences from the first touch through hire.
A new market standard in attracting, engaging, and selecting talent to achieve business outcomes by delivering hiring success at the Hiring Success company.
Become an ambassador of Smartian culture by living our core values in everything that you
Qualifications
5 plus years of high-volume/high-detail researching/sourcing /recruiting work experience. Particularly relevant backgrounds may include (but are not limited to): recruitment industry experience, customer service, and administrative assistant
Ability to track candidates and manage a high volume of tasks and projects and level-set by the Lead Executive Recruiter
Research, Source, Recruit: prepare templates, and other critical recruiting documents
Preferred:
Knowledge of recruiting best practices
Familiarity with SmartRecruiters, or other applicant tracking systems (ATS)
Startup experience, Corporate, or Hiring Success Firm experience
Based in the Pacific Standard Coast time zone
Exceptional customer skills
Exceptional writing skills
Exceptional technology experience, expert in google suite and applicant tracking systems
3+ years of experience in sourcing or recruiting or in technology required
Demonstrated success in selecting, sourcing, attracting, and engaging closely with candidates, preferably for high-growth software and/or tech companies
Flexibility to work across time zones and communication technologies in a progressive, remote-friendly company and global culture
Previous experience using SmartRecruiters tech is a definite plus!
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$45k-70k yearly est. 60d+ ago
Ultrasonographer - Maternal Fetal Medicine - $5,000 Sign on Bonus
Dev 4.2
Dev job in Akron, OH
Jobs for Humanity is partnering with Akron Children's Hospital to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Akron Children's Hospital
Job Description
About Akron Children's Hospital
Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.
OUR PROMISES
To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away for any reason
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
Part Time
8 Hours/Week
Monday - Friday, 7:30am - 4:00pm
Onsite 1 day/week
Travel Required
Summary:
The Ultrasonographer is responsible for the scheduling, performance, and quality of ob/gyn ultrasound examinations.
Responsibilities:
Performs obstetric and gynecologic Ultrasound procedures according to MFM protocol.
Responsible for the performance, and quality of ultrasound examinations.
Communications with physicians, offices, and other employees are essential to the efficient daily operation of the department.
Clerical duties in hospital computer systems associated to department.
Follows all QA/QC guidelines for all equipment.
Other duties as required.
Other information:
Technical Expertise
Experience in ultrasonography is required.
Experience working with all levels within an organization is required.
Experience in healthcare is preferred.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Epic software or similar EMR software is required.
Education and Experience
Graduate of an accredited school of Sonography
Registered Diagnostic Medical Sonographer (RDMS), required in OB/GYN
2 - 4 years of experience in OB/GYN Sonography, preferred
Fetal Echo certification, preferred
On Call
FTE: 0.200000
Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
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Position: ALLIED HEALTH RAD
$61k-99k yearly est. 1d ago
(Worldpay) Tech Ops-ITSM Governance
Dev 4.2
Dev job in Cincinnati, OH
Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Computer Science
Travel Percentage :
1 - 5%
GENERAL DUTIES & RESPONSIBILITIES
• Manages global incidents across multiple data center environments to protect production systems critical to business success.
• Ensures contractual service level agreements are met in support of client and company mission-critical business requirements.
• Works across a wide array of product lines and engages various levels of management on a day to day basis.
• Develops, coordinates and promotes incident and problem management activities across the entire enterprise and takes responsibility for effective functioning of these processes across organization.
• Provides immediate response and coordination aimed at minimizing the duration of service interruptions.
• Makes decisions regarding real-time incident resolution activities and selecting client situations for executive & management escalation updates.
• Acts as a liaison between the business and technology teams for high severity incidents (priority 1 and 2 spanning across the entire enterprise and escalates as appropriate.
• Maintains trend data and metrics related to incidents and problems for clients and executive reporting.
• Recommends and documents departmental standards and procedures.
• Consults with other teams on proper integration and correlation of the incident and problem management process and their respective areas.
• Ensures effective and rapid response to major incidents.
• Reviews and recommends, as appropriate, changes to support processes to ensure continuous improvement of the incident and problem management process.
• Facilitates daily, weekly and monthly tactical meetings as well as creates incident reports as determined by business and technology needs.
• Compiles the enterprise post incident report and works with various teams in root cause analysis process to determine cause of incident.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor's Degree in computer science, business or communication or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Considerable knowledge of incident and problem management principles, procedures and techniques
• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL)
• Strong knowledge of issue resolution and escalation practices
• Knowledge of FIS products and services
• Broad knowledge of IT infrastructure
• Ability to apply analysis and creative thinking when solving problems and conflict
• Ability to provide acute attention to detail
• Ability to communicate effectively to all levels within the organization
• Ability to manage multiple incident tasks simultaneously
• Conflict resolution and facilitation skills
• Decision making ability within specified parameters
• Independent and collaborative decision making
• Skilled at identifying and implementing process improvements
• Ability to effectively establish and maintain relationships across the organization
• Excellent written communication skills
• Solid business acumen and an awareness of business implications of decisions
• Demonstrated skill in timely, proactive, responsive follow-through on deliverables
• Ability to organize tasks and priorities effectively and under minimal supervision
• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions
FIS JOB LEVEL DESCRIPTION
Expert professional role. Highly skilled, demonstrates extensive proficiency and expert skill set. Works independently, with a high to complete level of independent judgment. Able to effectively manage all incidents with a focus on crisis management. Compose internal communications to all levels of management while conveying the appropriate level of urgency, including executive and upper management updates. Strong understanding of the organization, with established relationships with key technical and managerial resources. Serves as an internal expert in directing other teams during critical incidents. Implement and effectively leveraging incident and problem processes across data centers or business areas without prior knowledge of said processes. Acts as a team lead on behalf of management. Represents incident and problem processes to auditors, internal partners and external clients. Typically requires a minimum of eight years related experience in production support, quality assurance, or incident management.
.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
$32k-40k yearly est. 60d+ ago
Technical Demo Engineer (Remote)
Dev 4.2
Remote Dev job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
As a Technical Demo Engineer on the Pre-Sales team at SmartRecruiters, you will be responsible for supporting the Pre-Sales team in various ways by building and designing solutions with partners and clients through the design, development, testing, and deployment of various types of integrations and solutions needed by Pre-Sales both internally and in the field.
What you'll deliver
Complete SmartRecruiters technical certifications and fully ramp on technology, API's and implementation methodologies; start to develop and contribute subject matter expertise and project deliverables to internal knowledge exchange
Work with Pre-Sales to showcase platform capabilities that require technical build beyond the scope of configuration
Participate in sales activities by assisting with the creation of prototypes, integrations, and solutions
Create integrations for demonstration purposes, utilizing SmartConnect or our APIs
Create reports and data visualizations that require builds and integrations via the API or third-party platforms
Deliver new ways to improve how we merchandise the platform, specifically around integrations with various other products and with partners
Extend the platform to build new solutions
Be the technical conduit between Partners, Product, and Infrastructure
Responsible for overall demo environments as it relates to design and performance
Keep current with trends on how we and other organizations leverage technology
Develop a POV on best practices
Practical SmartRecruiters platform hands-on
Platform Certifications (SmartRecruiters Required)
Qualifications
Minimum 5 years experience on integration teams and architecting solutions
Ability to translate technical requirements to business value
Demonstrated experiences and mastery skills in at least three of the following:
SmartRecruiters or other Talent Acquisition solutions
Integrations (SOAP, REST, Jitterbit, Web Services, etc.)
Java, PHP, or Python; and JavaScript, HTML, and CSS
Security and security standards
Proficiency in relational databases and reporting tools
iPaaS, SaaS, TA Software
Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements
Ability to effectively architect solutions within a diverse technical team of clients, SIs, contractors, and internal teams
Experience with Proof of Value workshops or implementations
Attentively listen to others; adjusts to fit the audience and the message
Builds rapport in an open, friendly, and accepting way
Adapts or shifts priorities in response to the needs of clients, constituents, or the organization
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$40k-69k yearly est. 60d+ ago
Chargeback Associate I
Dev 4.2
Dev job in Cincinnati, OH
Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
General Equivalency Diploma
Travel Percentage :
0%
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?
About the role:
As a Chargeback Associate for Worldpay, you will process cardholder/merchant dispute transactions within Credit Card and federal rules and regulations.
The position will be for 8:30-5:30 EST Monday-Friday.
This will be a hybrid role within our Cincinnati office.
About the team:
Worldpay is a leading payment processor and the largest merchant acquirer in the United States. Our U.S. technology platform is differentiated from our competitors' multiple platform architectures. It enables us to efficiently provide a comprehensive suite of services to merchants and financial institutions of all sizes as well as to innovate, develop and deploy new services, while providing us with significant economies of scale.
What you will be doing:
Learns or remains current on Credit Card rules and regulations, federal and state regulations and internal procedures that affect chargeback dispute processing.
Handles all aspects of the dispute process in compliance with Credit Card, federal and state rules and regulations.
Reviews, researches and initiates the resolution of dispute inquiries from cardholders, financial institutions, merchants and internal departments. Disputes that are not processed efficiently and effectively can result in financial loss for FIS and/or merchants.
Ensures compliance with federal and state regulations in resolving billing errors.
Responds to telephone inquiries from cardholders, financial institutions and merchants regarding disputes.
When unable to resolve the problem in a reasonable amount of time, escalates to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge.
Handles/resolves non-posted items, retrieval projects and authorization chargeback's.
Meets the standards of the job, such as quality standards and adherence to schedule.
Ability to meet and exceed expected case productivity volume with high accuracy.
Other related duties assigned as needed.
What you will need:
Excellent customer service skills that build high levels of customer satisfaction
Effective verbal and written communication skills
Computer navigation and operation skills
Detail-oriented with good organizational skills
Ability to manage multiple tasks
Ability to work both independently and in a team environment
Ability to maintain confidentiality
Strong focus on performance and ability to meet and exceed key metrics
Added bonus if you have:
Knowledge of Credit Card operating rules and regulations and federal and state regulations
Knowledge of processes and procedures that affect credit, debit and pre-paid debit dispute processing
What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefit
.
Also, overtime work is an essential function of this position. From time to time you could be required to work overtime.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
$24k-50k yearly est. 60d+ ago
Engagement Manager (Remote)
Dev 4.2
Remote Dev job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
Our customers are looking to transform their talent operations and processes to meet their evolving business priorities. Through the value of the SmartRecruiters' Talent Acquisition Suite and professional services, we are positioned to deliver on their needs and ensure they acquire the best talent to achieve business success.
As an Engagement Manager in our Professional Services department, you are responsible for planning and overseeing projects to ensure the success of our customers. Main drivers for success include on time and on budget for the customer while supporting the Hiring Success methodology. Engagement managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed along the journey.
Responsibilities include:
Align and build relationships with customer sponsors and executive teams. Consistently assess and confirm client satisfaction levels, expectation criteria and program changes
Present executive briefings internally to SR management (i.e., reviews project risk, need for executive engagement, addition of new solutions, etc.)
Advocate for SR Hiring Success Methodology and engage resources as needed
Build complex project plans with various teams, and partners - track and manage status, communication and escalations
Manage workstream relationships and align with other PS workstreams as well as cross functionally. Facilitate internal and external project team meetings as needed.
Coordinate enablement of Project Management initiatives and/or updates related to COE (center of excellence) throughout the PS team.
Partner with the technical team - coordination with Technical resources on tech requirements and integrations with functional workstreams
Ensure project team meets client deliverable dates, milestones, and integration of technical delivery dates
Work with Sales and pre-sales teams to present our Services to prospective customers
Scope, author, negotiate and ensure quality of Statement of Work documents
Involve yourself as a Pre-Sales SME to prospects and conduit between sales and post sales
Ensure alignment with operations team: project tracking for compliance, burn-rate, milestone and weekly task updates
Help resolve issues and manage budgets
Maintain expert level knowledge of SR product/modules
Prepare status reports and manage project health (internally and externally)
Pass all SmartRecruiters product certification exams
... and being the rockstar you are, you will be willing to take on additional responsibilities as needed
Qualifications
B.A/B.S or equivalent experience
Minimum 8 years of business process or professional services consulting experience
Minimum of 5 years of solution implementation experience
Experience in a consulting environment as a Functional Lead
Proven experience managing large enterprise SaaS implementations
Ability to deal with and resolve complex customer business issues
Ability to travel up to 30%
Extra dose of awesome if you have...
Project Management certification
Experience leading Change Management of transformation initiatives
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$89k-126k yearly est. 60d+ ago
Database Administrator Senior
Dev 4.2
Dev job in Jacksonville, FL or remote
Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor's Degree
FIS Management Services, LLC seeks Database Administrator Senior in Jacksonville, FL to support and administer the big data cluster. Responsible for ongoing administration of Hadoop infrastructure. Align with the engineering team to deploy new hardware and software environments required for Hadoop and to expand existing environments. Work with data delivery teams to deploy Hive structures and Sentry rules. Manage cluster maintenance as well as creation and removal of nodes using tools like Cloudera Manager, HDP and
Mammoth. Perform performance tuning of Hadoop clusters and Hadoop MapReduce routines. Manage administration and protection of Cloudera Navigator Key Trustee servers and HDFS encryption zones. Responsible for monitoring and management of Cloudera Backup and Disaster Recovery processes. Monitor
Hadoop cluster connectivity and security. Collaborate with development teams to install operating system and Hadoop updates, patches, version upgrades when required.
REQUIREMENTS: Bachelor's degree or foreign equivalent in Applied Computer Science, Computer Engineering, or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: implementing Hadoop Cluster Maintenance using Cloudera Distribution Products; performing capacity planning, hardware recommendations, cluster balancing and performance of Hadoop components including HDFS (Hadoop Distributed File System), hive, impala, MapReduce, Sqoop, oozie and sentry; securing the Hadoop cluster using Kerberos, Sentry, and Key Management Server; upgrading Linux/Unix Administration versions and applying patches in various environments; remediating vulnerabilities by patching servers to keep them secure; implementing replication between Production and Disaster Recovery Environments; performing tuning, backups and restores in Hadoop systems, MySQL, and Postgres SQL; implementing automated reports and alerts to monitor the cluster and performance stats; and developing scripts to automate patch and upgrade activity in Production and lower environments. In the alternative, the employer will accept a master's degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.
QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”
.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
$89k-116k yearly est. 60d+ ago
Product Enablement Specialist (Remote)
Dev 4.2
Remote Dev job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
We are currently looking for a Product Enablement Specialist to join our Global Operations team. In this role, you will be responsible for strengthening the foundation of our long-term product enablement strategy and ensuring our employees are productive and educated to drive business outcomes. Furthermore, you will be the core driver of our technical and product enablement initiatives across all levels of the Go-To-Marketing organization.
What You'll Deliver:
Coordinate and drive the delivery of internal enablement for our Quarterly Product releases.
Work with our Product & Product Marketing team to ensure we translate the impact of our product enhancements into usable talk tracks for our selling teams.
Empower teams in their interactions with clients, making them more consistent and effective at every stage.
Partner with our CS Ops Program Manager, VP Success, and VP of Services to build skill development tracks and coordinate quarterly enablement calendar for all post-sales roles.
Build and manage certification programs for Post Sales new hires.
Drive effective internal communication to make sure stakeholders know where to find the content when they need it in real-time.
Play an instrumental role in our content management strategy and administration of current and future tooling.
Qualifications
A minimum of 3 years of experience in a technical enablement role or technically centered role (Sales Engineer, Solution Consultant, CSM, Proserv, Product Management, etc) that is accustomed to ongoing development and training programs
Proven track record of being a “doer” and enjoys getting things done
Care deeply about seeing others grow and succeed
Ability to thrive in the unknown and show a capacity to balance multiple priorities at once
Analytical and data-driven - can define critical metrics and measure progress/success for your initiatives
Passionate about modern approaches to learning. Experience with virtual training, micro learning, personalized learning journeys, learning reinforcement are a major plus.
Technology enthusiast who enjoys working with systems, learning about APIs, configuring platforms, etc.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$50k-97k yearly est. 60d+ ago
Customer Service Professional - Start a new career today
Dev 4.2
Dev job in Columbus, OH
Spectrum
Job DescriptionAt A Glance
Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts.
Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
Are you ready for something new?
No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential.
What is the Internet/Voice Repair Representative role?
It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
$24k-31k yearly est. 60d+ ago
Cable Technician
Dev 4.2
Dev job in Elyria, OH
Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: DISH
Job Description
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers.
As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience.
Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.
Job Duties and Responsibilities
What's in it for you?
Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
Performance Incentives
with the potential for up to
$6,400
in your first year and
$9,100
each following year!
Paid training, paid time off & paid holidays
4-day work week with opportunities to work overtime
Medical, Dental, Vision and Life Insurance packages and Health Savings Account
Free DISH TV programming at a value of $114.99/month
at your home, plus deeply discounted
Sling TV
and
Boost Infinite
phone plans
401(K)
with company match
& Employee stock purchasing program (ESPP)
Tuition Reimbursement
DISH-supplied van, tools, and uniforms
Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician.
If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.
What will you be doing?
As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.
Skills, Experience and Requirements
All technicians must have:
Aptitude to build rapport quickly. We want you to have a great time servicing our clients
Ability to work at heights, including ladders up to 40 feet, and in all weather conditions
Ability to lift over 70 lbs
A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
Travel may be required
Salary Range
Compensation: $20.00/Hour
Compensation and Benefits
From versatile health perks to new career opportunities, check out our benefits on our
careers website
.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
$20 hourly 1d ago
Pre-Sales Director, North America (Remote)
Dev 4.2
Dev job in Washington or remote
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
We are looking for a proven Pre-Sales Director, North America to lead a team of pre-sales Solution Consultants (SC) supporting our Commercial Enterprise accounts. The Pre-Sales Director, North America is responsible for individual SC career planning and development, team development, and hiring according to the dynamic needs of the sales organization.
As Pre-Sales Director, North America, you will be expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing, and other organizations to ensure alignment of organizational activities and initiatives. You will build and run a diverse team of talented solutions consultants looking for mentorship and help grow their careers. These responsibilities all directly support the Pre-Sales Director, North America primary goal of assisting sales to attain their revenue goals by ensuring that the business and process stakeholders will vote for us as part of the sales engagement.
What you'll deliver:
● Directly support a team of Solution Consultants that have fun driving revenue.
● Support ongoing team member growth and development including recruiting, hiring, training, and mentoring.
● Understand the needs of the regional sales organization, and develop plans to ensure outstanding support of those needs
● Drive strategic initiatives and programs as needed to support the growth of the business.
● Partner with regional sales leaders to prioritize Solution Consulting efforts
● Coach the team towards attaining key performance metrics and goals.
● Help define key value propositions we communicate to customers
● Identify product and technology gaps with customers and present a point of view to product and leadership teams.
● Work with the team to discuss, plan and implement process improvements
● Evaluate team members regularly through analysis of direct observation, peer feedback, and sales feedback
● Manage day-to-day activities such as resource scheduling conflicts, expense review, and approval, activity reporting, etc.
Qualifications
Ideally 5+ years of pre-sales experience preferably within a SaaS organization
Ideally 3-4 years of management experience preferably within a SaaS organization
Solid understanding of Enterprise SaaS applications and recruiting technology
Ability to build trust and rapport with cross-functional partners
Experience attracting, retaining, and developing high-performing, high-potential talent through assessing, selecting, onboarding, coaching, and developing.
Proven track record successfully collaborating with various departments to inspire alignment and execution
Strong customer-facing and relationship building
Executive presence
Experience supporting and selling to enterprise customers
Technically adept, experienced with web technologies
Strong track record of defining and executing against key performance indicators.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$114k-166k yearly est. 60d+ ago
Technology Business Consultant Senior NextGen Banking, Modern Banking Platform Implementations (NGB MBP Implementations)
Dev 4.2
Dev job in Jacksonville, FL or remote
Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Computer Science
FIS Management Services, LLC seeks Technology Business Consultant Senior NextGen Banking, Modern Banking Platform Implementations (NGB MBP Implementations) in Jacksonville, FL to develop and deliver solutions to meet the unique needs of FIS customers. Work in a consultative environment, analyzing and implementing solutions designed to propel FIS clients into the forefront of the financial industry. Work with Modern Banking Platform (MBP), a real-time core banking platform with a next generation architecture that is cloud ready, which provides a multitude of configurable features designed to meet the unique business needs of retail and commercial institutions as well as digital and branch banking. Act as integral through all project phases from discovery & requirements gathering through to postproduction support. Ability to provide remote support as well as travel to client site. Assist in training employees and clients on new and existing functionality. Provide coaching and mentoring to less experienced team members. Assist Project Manager with risks, issues, and scope as well as help to manage & set client expectations. Communicate effectively at multiple levels within FIS organization as well as the client. Assist in training employees and clients on new and existing functionality. Provide coaching and mentoring to less experienced team members. Participate in presentations and large group discussions. Translate business requirements into MBP configuration. Lead and direct critical project deliverables including the configuration of the MBP system, with focus on loan & deposit account events including interest accrual, interest posting, account maturity, loan billing, and transaction processing) and managing system and back-office processing including End of day processing, system balancing, exception reconciliation. Build knowledge of MBP, banking and accounting to assist and guide client in streamlining processes and procedures. Research, test, and submit system defects reported by the implementation team or client. Write and execute test plans to ensure application integrity and requirements are aligned. Analyze marketplace, industry, company, technology trends and best practices, vendor products and services. Devise and/or modify processes and procedures to achieve greater efficiencies and to solve complex problems. Act as Subject Matter Expert on assigned application(s).
REQUIREMENTS: Bachelor's degree or foreign equivalent in Electronic Engineering, Computer Science, Information Technology, Business Analytics, or a related field and five (5) years of progressively responsible experience in the job offered or a related occupation: gathering and documenting business and functional requirements by leading or participating in interactive sessions and workshops with clients; researching and documenting client needs related to system design, construction, and implementation; defining specifications and data models for product development and testing; identifying and documenting gaps through business cases and user stories in Jira and Aha!; analyzing impacts to other systems and procedures; adhering to project plans and ensuring that deliverables are completed on time; communicating tasks that cannot be completed with detailed explanation and mitigation strategy; coordinating and testing software releases; completing business analyst validation, smoke tests, and progression of code through environments using tools including JSON Files; supporting various testing phases including system integration, user acceptance, implementation readiness, and functional verification; serving as liaison between client, internal teams, ancillaries, and consultants to provide support throughout the project; and utilizing SQL to conduct incident research during implementation and post implementation phases and document the analysis for the development team. In the alternative, the employer will accept a Master's degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies.
QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
$39k-72k yearly est. 60d+ ago
Pre-Sales Demo Engineer (Remote)
Dev 4.2
Remote Dev job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
The mission of our team is simple: The single most important thing this team can do is prepare the Pre-Sales organization to position capabilities that organizations must have, in order to achieve hiring success. The Demo Innovation Team (Q-Unit) is responsible to ensure the Pre-Sales field team is always performing at its highest potential. As Pre-Sales Demo Engineer, you will grow our business by leading high-impact, cross-functional projects that will have a direct impact on our goals.
We are looking for a Demo Engineer -- someone who can coordinate people and information to execute projects to meet department and company goals. This person is highly motivated by new and complex challenges, is a great planner, and is a team player. This role involves establishing credibility and rapport with stakeholders, collaborating with them to understand requirements, and then ensuring the team executes to drive the desired results.
What you'll deliver:
Build and own applications that illustrate the value of the SmartRecruiters platform
Lead and own initiatives to include building project timelines and deliverables
Identify project challenges/risks and ways to overcome them
Report on project status and barriers and presenting insights/results to the Pre-Sales Leadership team
Participate in initiatives ensuring the internal Pre-Sales customer has everything needed on the front line
Create and deliver content for Pre-Sales teams to use in selling efforts
Understand verticals and challenges facing specific buyer personas within WF target markets
Coach the field Pre-Sales team on the value-story of product offerings as it relates to personal experiences on client teams
Maintain Pre-Sales applications related to the Pre-Sales cycle
Conduct demos, as necessary, to internal customers as well as supporting conferences
Qualifications
A minimum of 3 years experience working with high-growth companies and program and project teams
Solid track record managing programs and projects with tight deadlines and incomplete information in a fast-paced environment
Ability to generate industry insights that can be applied to stories for the field team to use to drive real impact quickly
Ability to create and maintain demo datasets that help tell industry vertical stories
Superior presentation and communication skills. Experience working with and presenting to senior audiences in a professional and articulate manner
Ability to plan and prioritize your work, work independently, take the initiative
Experience in creating processes and rolling the processes to internal teams
An enthusiastic and active contributor and collaborator with a team of experienced colleagues
Adaptable, highly tolerant of change
Experience working with customers
In-depth knowledge of Talent Acquisition and Hiring to ensure data is aligned with client expectations
Knowledge of the sales cycle, having worked in sales is a plus
Fast learner
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$90k-139k yearly est. 60d+ ago
(Worldpay) Sr. Leader, Attack Surface Management
Dev 4.2
Dev job in Cincinnati, OH
Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Computer Science
Travel Percentage :
15 - 25%
Are you curious, motivated, and forward-thinking? At Worldpay, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the role:
Directs and controls activities of a broad functional area through several department managers. Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. Results achieved affect large groups of customers, partners, stakeholders, and employees. Participates with other senior managers in establishing strategic plans and objectives, makes final decisions on administrative/operational matters and ensures effective achievement of objectives. Works on complex issues that require an in-depth knowledge of the business, regulations and/or industry. Ensures budgets and schedules meet corporate requirements. Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
What you will be doing:
• Manages Information Security staff in identifying, developing, implementing and maintaining information security processes across the organization to reduce risks, respond to incidents and limit exposure to liability to ensure reduced financial loss to the organization.
• Reviews documentation created by team members and peers to provide constructive feedback.
• Prepares and reviews activity reports as requested by management.
• Coordinates and implements information security, operations and activities to ensure protection of information assets while ensuring optimal use of personnel and equipment.
• Collaborates with clients and Client Management to establish client confidence in Worldpay's information security program. Works with business teams to ensure information security initiatives are understood and implemented. Provides guidance and cross training to other team members.
• Works with business teams to ensure information security initiatives are understood and implemented.
• Establishes goals and objectives for team performance and manages attainment of those goals.
• Develops and ensures services in response to various risks and threats.
• Responsible for technical information security architecture, network and system security designs, implementation and management of information security systems and/or programs for the protection of the environment.
• Researches and deploys state-of-the-art technology solutions and innovative information security management techniques to safeguard organizational assets.
• Develops close working relationships with management, company peers and industry counterparts to ensure alignment of company goals with current information security industry and regulatory trends.
• Keeps senior management apprised on the status of information security issues and initiatives.
• Assists in establishing department financial goals and objectives and ensures all objectives and expectations are met.
What you will need:
Bachelor's degree in computer science or the equivalent combination of education, training, or work experience. CISSP, GSEC, CCNE, or other security or network certifications desired.
Extensive experience with:
•Threat and vulnerability management
•Attack management
•Patching
•Offensive security
• Masters an understanding of the regulatory and audit requirements with respect to information security and privacy issues
• Extensive knowledge of networks technologies (protocols, design concepts, access control), design and engineering
• Extensive knowledge of security technologies (encryption, data protection, design, privilege access, etc.
• Proficiency in interacting with executive level clients
• Proficiency in planning, reporting, establishing goals and objectives, standards, priorities and schedules
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
• Excellent input and planning into application development, systems engineering, and network engineering for development of security requirements and best practices are implemented and followed
• Proficiency in managing teams and projects.
.
What we offer you:
A career at Worldpay is more than just a job. It's the change to shape the future of Fintech. At Worldpay, we offer you:
• A voice in the future of Fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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