Developer/consultant job description

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can't live without them.”

Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

This role is responsible to develop and implement training programs, e-learning courseware, and/or job aids and is responsible for related communications, programs and systems to include performance management, talent management, learning management and other organizational development tools. Responsibilities may vary based on assigned area within the department. Here's what you'll do: Responsible to execute and/or participate in assigned Talent Development programs and initiatives which may include training, performance management, career/succession planning, etc. and responsible for related systems such as the performance/talent management system, learning management system, succession planning system, etc. Oversee the assigned program(s) to include timelines, communications, training, etc. as appropriate. Lead assigned training and performance improvement projects through all life cycle phases (analysis, design, development, implementation and evaluation); may work with external vendors and consultants to plan and coordinate talent development programs; manage the business relationships, contracts and quality of the programs, resources and results. Design, develop, coordinate, implement, facilitate and evaluate seminars, workshops or training programs for professional and management/leadership curricula. Provide effective training or development of programs (i.e., instructor led training, e-learning courseware, distance learning strategies) on a variety of subject matter. Provide consulting to internal and/or external customers in the areas of performance improvement/management, performance solutions, talent development, leadership development and related HR best practices and employment law in order to help managers improve their group's performance and proactively address performance-related questions, challenges and opportunities. Partner with various HR areas and cross-functional business partners to respond to questions accordingly in other areas of expertise. Deliver innovative training and development solutions that are repeatable, sustainable and cost effective; utilize forward thinking content development tools to develop training solutions. Identify improvements with talent development programs, training and communications and develop tools and resources to support talent development and on-going performance improvement. Prepare and maintain reports and documentation related to talent development programs and communicate necessary information to business partners and management in an accurate and timely manner. Maintain current knowledge of industry trends and best Talent Development practices; make recommendations to improve current programs and processes. Additional responsibilities may be assigned as needed.

Here's what you'll need: Bachelor's Degree (Required) in Human Resources, Organization Development, Psychology, Instructional Design or related field or equivalent combination of education and/or experience. Three years' experience in training, instructional design, performance, talent/organization development or related area. CPLP (Certified Professional in Learning & Performance), CPT (Certified Performance Technologist) or PHR (Professional in Human Resources) preferred. Excellent written and verbal communication skills and strong facilitation and presentation skills in large and small group settings. Ability to interface with all levels within the organization and able to develop and maintain highly effective relationships, externally and internally. Must have strong organizational, prioritization, project management, time management and attention to detail skills; ability to meet deadlines and handle multiple projects simultaneously. Strong knowledge of Microsoft Office including Word, Excel and PowerPoint. Ability to travel between 5 and 50% to company locations as needed (to include local and/or overnight travel); varies based on assigned area and responsibilities. Experience in training and/or performance management/succession planning based on assigned area. Experience in instructional design instructor led training, self-paced, and e-learning formats, working knowledge of media use for training solutions (online training and eLearning authoring software). Knowledge of performance engineering and performance improvement troubleshooting; working knowledge of performance management/succession planning software and systems. Knowledge of Human Resources and employment law is helpful. Knowledge of retail grocery industry is helpful.

SpartanNash is a certified Veteran-Friendly Employer. We value the perspectives, backgrounds, skills, work ethic and leadership that those who are military connected bring to the workforce.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.

At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
Essential Functions:
Designs, manages, and trains on agency compensation plans, including commissions, agency profit sharing, and other forms of agency compensation Conducts special studies and compiles reports, including analyzing premium, loss data and other key metrics, to make and present recommendations for improvement needed to meet company goals and improve agency results Facilitates strategic business planning for assigned branches and makes recommendations on product and agency distribution, premium growth opportunity, branch profitability and market penetration Serves as a subject matter expert on and/or leads corporate level projects on behalf of Agency Development and coordinates team assignments, providing regular status updates on project progress and effectiveness Serves as a strategic partner for branches and offers guidance and recommendations on complex agency issues for strengthening agency portfolio and programs, including Key Trading Partner relationships, technology solutions, and agency compensation plans Leads, researches and coordinates the execution, strategy, administration and development of agency management best practices and analytics at enterprise level Leads, develops and implements training programs for branch marketing team members, including marketing workshops and conferences

Education & Experience:
Bachelor's degree, preferably in marketing, business, or insurance related field, or equivalent relevant experience Eight years of experience in property and casualty insurance industry in marketing, sales, underwriting or product management or related experience Insurance designations, such as AU, CIC, or CPCU, preferred

Knowledge, Skills & Abilities:

Superior knowledge of property and casualty insurance industry Strong computer skills, including Microsoft Office SuiteExcellent verbal and written communication skills, including the ability to speak effectively before groups Excellent organizational and project management skills and the ability to work independently while managing multiple projects and meeting deadlines with excellent attention to detail, multi-tasking abilities Excellent ability to gather facts, analyze alternatives and recommend solutions with proven problem-solving abilities Excellent customer service and communication skills Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards required if driving

Our employment practices are in accord with the laws which prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

To learn more about why you're gonna love it here, watch the video below.

What you'll do...


Talent Development Consultants work closely with the business on learning requests, and designs, develops, and may deliver general and specific talent development solutions. They are responsible for leading and collaborating on the creation of timely, relevant, and learner-centric learning and talent development projects. They work closely with leadership to ensure deliverable expectations are met.

Functional: Candidates must be organized, detail-oriented, able to adapt to changing requirements, responsive to established deadlines, and an excellent team player. A collaborative growth mindset is imperative, and candidates must be able to give, receive, and apply constructive feedback.

Day to day, you'll...

1. Consult with stakeholders to understand requirements and needs for learning and talent development solutions and products.
2. Recommend approaches and builds key deliverables for learning solutions.
3. Establish communication and change strategies for each project and maintains consultative relationship with stakeholders.
4. Design and curate learning approaches and content. Manages assignment deadlines and the end-to-end production and review processes; able to elicit and incorporate design feedback effectively and pivot on approach when needed.
5. Evaluate effectiveness of learning content and experiences through survey design, focus groups, and other measures. Analyzes and synthesizes learning effectiveness data. Presents data and recommended courses of action to peers and leaders. Looks for continuous improvement in process, delivery, approach, and application.
6. Build train-the-trainer content and facilitates learning events in both small and large groups, adjusting approach based on audience needs.
7. Seek new technology and design solutions; recommends and implements process improvements.
8. Collaborate with partners across People and Culture to leverage expertise and deliver high-quality talent development solutions.

What you'll bring to the team...

• Bachelor's degree in a related field or the equivalent through a combination of education and related work experience.
• 5 years' experience in the design, development, and delivery of leadership development and professional development programs, ideally in a corporate environment.
• Instructional design and facilitation experience with multiple course modalities: online asynchronous training, virtual, blended, face-to-face, and experiential learning design.
• Fluent in adult learning principles and instruction design approaches, storyboarding, virtual facilitation tools, content management systems, and learning management systems.
• Demonstrated success with developing and maintaining strong consulting relationships with groups and individuals.
• Demonstrated organizational and prioritization skills.
• Ability to handle multiple projects simultaneously.

About H&R Block...


H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

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