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Become A Developer Support Engineer

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Working As A Developer Support Engineer

  • Interacting With Computers
  • Thinking Creatively
  • Making Decisions and Solving Problems
  • Getting Information
  • Analyzing Data or Information
  • Mostly Sitting

  • $95,000

    Average Salary

What Does A Developer Support Engineer Do At Request Technology-Craig Johnson

* Design, build, implement, and support IT solutions.
* Ensure IT solutions meet requirements for security, availability, capacity, resiliency, and performance in a way that is efficient and supportable, reducing overall support costs.
* Understand industry leading solutions and trends for assigned technologies and applying those as appropriate.
* Understand business needs and partnering with appropriate IT counterparts to recommend technology solutions.
* Establish and maintain an IT multi-year strategy with a focus on continuous improvement.
* Create and maintain solutions architecture artifacts and other strategy and system documentation

What Does A Developer Support Engineer Do At Easter Seals

* Assess participant’s pre-employment needs that arise as a result of his or her functional limitations and abilities.
* Develop an Activity Intervention Plan to develop pre vocational skills.
* Provide peer to peer mentoring in community based settings to individuals with a wide range of disabilities in either small groups or one to one.
* Enhance the skills of individuals to function in the community or family home.
* Travel to community locations to work directly with individuals.
* Document progress towards goals

What Does A Developer Support Engineer Do At Siemens

* Testing and benchmarking new MPI releases
* Triage and follow up on bug reports submitted against MPIs
* Liaise with 3rd party MPI vendors and follow up on 3rd party MPI bug reports
* Support licensing, installer and runtime issues from customers
* Support runtime and deployment development activities

What Does A Developer Support Engineer Do At Manpower Group

* Putting your Customers first, you will provide a 2nd line support service that ensures our website and infrastructure is at optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met.
* You will also participate in company-wide projects that support changing business and IT requirements.
* Develops and documents technical solutions in response to requests to enhance/repair and optimize company's eCommerce websites
* Enhance/develop SQL Reporting Services Reports
* Actively contributes to coding of consumer-facing digital bug fixes
* Assists with quality assurance activities, including unit testing, system testing, and solution validation
* Participates in code promotion to the development environment for subsequent testing
* Assists the group's Solution Architect and Development Leads to conceptualization and execution of high-level technical plans
* Consults with business groups to clarify requirements and solution feasibility, and to provide technical solutions
* Ability to triage SQL issues, AX issues, Sitecore issues (with training)
* The ideal candidate is capable of thinking of the big picture when it comes to development and able to repair code defensively.
* Experience with Software Development Processes (Agile, Waterfall etc.)
* Experience in using Source Code Control Management (TFS, Visual Source Safe, etc.)
* Secondary Job Responsibilities:
* Participates in solution discussions to expand knowledge of systems and processes
* Mentors and supports fellow support team members
* Participates in administrative process discussions designed to maximize team productivity
* Assists with technical support and triage of issues as needed
* This is a hands-on role that lies at the core of our organization requiring a true all-rounder

What Does A Developer Support Engineer Do At PDS Tech Inc.

* Serves as a proactive leader on the
* Payment Operations Service Quality Team
* Works closely with the internal Enterprise Technology Group as well as Development organization, specifically the System Team, to ensure that ongoing improvements are understood and prioritized correctly.
* May meet with a client’s technical team to explain our architecture and flow of the application processes and transactions and the benefit that it brings to the client and their customers
* Participates in continuous improvement efforts
* May serve as a lead on improvement projects.
* Stay current on vendors' best security practices in relation to organizational requirements.
* Maintains current knowledge of relevant technologies as assigned.
* Provide timely updates to Client Requests and Incidents via Service Now
* Self-starter with sense of urgency
* Willingness to work in a team environment as well as independently and within an
* Agile methodology
* Experience managing technology strategy/roadmap.
* Possess good communication skills; both oral and written.
* Must exhibit good time management skills; independent decision making capability; focus on customer service.
* Ability to work with the other technical members of the team
* Education Bachelor’s Degree in a Computer Science or related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience

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How To Become A Developer Support Engineer

Software developers usually have a bachelor’s degree in computer science and strong computer programming skills.

Education

Software developers usually have a bachelor’s degree, typically in computer science, software engineering, or a related field. A degree in mathematics is also acceptable. Computer science degree programs are the most common, because they tend to cover a broad range of topics. Students should focus on classes related to building software in order to better prepare themselves for work in the occupation. For some positions, employers may prefer a master’s degree.

Although writing code is not their first priority, developers must have a strong background in computer programming. They usually gain this experience in school. Throughout their career, developers must keep up to date on new tools and computer languages.

Software developers also need skills related to the industry in which they work. Developers working in a bank, for example, should have knowledge of finance so that they can understand a bank’s computing needs.

Other Experience

Many students gain experience in software development by completing an internship at a software company while in college.

Some software developers first work as computer programmers and then are given more responsibility as they gain experience. Eventually, they become developers.

Advancement

Software developers can advance to become information technology (IT) project managers, also called computer and information systems managers, a position in which they oversee the software development process.

Important Qualities

Analytical skills. Developers must analyze users’ needs and then design software to meet those needs.

Communication skills. Developers must be able to give clear instructions to others working on a project. They must also explain to their customers how the software works and answer any questions that arise.

Computer skills. Developers must understand computer capabilities and programming languages in order to design effective software.

Creativity. Developers are the creative minds behind new computer software.

Detail oriented. Developers often work on many parts of an application or system at the same time and must therefore be able to concentrate and pay attention to detail.

Interpersonal skills. Software developers must be able to work well with others who contribute to designing, developing, and programming successful software.

Problem-solving skills. Because developers are in charge of software from beginning to end, they must be able to solve problems that arise throughout the design process.

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Developer Support Engineer jobs

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Real Developer Support Engineer Salaries

Job Title Company Location Start Date Salary
Global Head, Developer Support Engineering Facebook, Inc. Menlo Park, CA Mar 04, 2015 $192,486 -
$212,486
Global Head, Developer Support Engineering Facebook, Inc. Menlo Park, CA Aug 19, 2013 $188,000
Staff Developer Support Engineer SONY Computer Entertainment America LLC San Mateo, CA Jul 26, 2014 $145,000
Developer Support Engineer Facebook, Inc. Menlo Park, CA Mar 17, 2015 $136,130 -
$156,130
Developer Support Engineer Facebook, Inc. Menlo Park, CA Sep 10, 2014 $129,340
Technical Developer Support Engineer Salesforce.Com, Inc. San Mateo, CA Jan 27, 2016 $126,115
Developer Support Engineering Manager Facebook, Inc. Menlo Park, CA Jan 02, 2016 $126,041
Senior Audio Developer Support Engineer SONY Computer Entertainment America LLC. Foster City, CA Sep 22, 2012 $118,170
Senior Audio Developer Support Engineer SONY Computer Entertainment America LLC Foster City, CA Jul 26, 2012 $118,170
Senior Developer Support Engineer EBAY Inc. San Jose, CA Jan 01, 2013 $116,355
Developer Support Engineer Facebook, Inc. Menlo Park, CA May 11, 2015 $115,900 -
$134,638
Developer Support Tier II Senior Engineer Salesforce.Com, Inc. San Mateo, CA Feb 04, 2013 $115,000
Technical Developer Support Engineer Salesforce.Com San Mateo, CA Jan 10, 2015 $114,390
Developer Support Engineer Facebook, Inc. Menlo Park, CA Mar 21, 2016 $102,000
Developer Support Engineer Facebook, Inc. Menlo Park, CA Feb 23, 2016 $101,581 -
$114,401
Application/SW Development/Support or Engineer Pyramid Consulting, Inc. Alpharetta, GA Aug 03, 2015 $101,000
Application/Sw Development/Support or Engineer Pyramid Consulting, Inc. Alpharetta, GA Dec 27, 2015 $101,000
Application/Sw Development/Support or Engineer Pyramid Consulting, Inc. Alpharetta, GA Sep 10, 2014 $101,000
Application/SW Development/Support or Engineer Pyramid Consulting, Inc. Alpharetta, GA Jan 02, 2016 $101,000
Developer Support Engineer Digitalpersona, Inc. Redwood City, CA Aug 28, 2013 $100,322
Software Development Support Engineer Qubole Inc. Mountain View, CA Aug 27, 2016 $100,000
Development Support Engineer Analysis & Design Application Co, , Ltd. Austin, TX Nov 12, 2012 $92,000
Developer Support Engineer SONY Computer Entertainment America LLC. Foster City, CA Jan 01, 2012 $92,000
Developer Support Engineer Havok.Com Inc. San Francisco, CA Apr 23, 2012 $90,000 -
$95,000
Developer Support Engineer Facebook, Inc. Palo Alto, CA Sep 30, 2011 $90,000
Developer Support Engineer-IOS Adcolony, Inc. Kirkland, WA Aug 15, 2016 $89,669 -
$100,000
Technical Developer Support Engineer Salesforce.Com San Mateo, CA Sep 11, 2015 $89,378
Technical Developer Support Engineer Salesforce.Com San Mateo, CA Jul 12, 2015 $89,378

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Top Skills for A Developer Support Engineer

Pl/SqlWebSoftwareDevelopmentWindowsXPDataQualityProceduresUnixXMLTechnicalSupportHardwareFinancialASPDevelopmentSupportC #LinuxBusinessRequirementPowercenterWorkflowHtmlUserInterfaceBug

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Top Developer Support Engineer Skills

  1. Pl/Sql
  2. Web
  3. Software Development
You can check out examples of real life uses of top skills on resumes here:
  • Designed and developed PL/SQL functions for server side.
  • Worked with fortune 500 company developers on various development and administration issues relating to web design and development.
  • Analyzed software development process and defect data to design software quality metrics.
  • Work on multiply operating systems like Windows XP, Windows 7 and Mac OS based on customer requirements.
  • Designed and developed daily audit and daily/weekly reconcile process ensuring the data quality of the Data warehouse.

Top Developer Support Engineer Employers

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