Development engineer/engineering manager job description

We're looking for an Engineering Manager to lead our most dynamic team. Our New Product Development team is iterating quickly and building new capabilities for our customers. This team has built and grown our Address Verification product and now we're focusing on new growth opportunities. In your role you will help the team set, plan and execute our goals with an eye toward quick iteration. You'll lead and coach a team of engineers to further develop their problem-solving and business skills. You will build a diverse and inclusive team environment where people can excel. As one of our engineering leaders, you'll also help define our company engineering culture and best practices as we grow.
As the Engineering Manager, New Product Development, you'll…

* Partner with our Product and Design teams and other stakeholders throughout the company to understand customer needs and deliver best-in-class new product capabilities to delight our customers.
* Apply your technical expertise to help the engineers research, design, and build capabilities that solve customer pain, tackle new business opportunities, and make us more agile, secure, scalable, and resilient. Day-to-day coding is not a requirement of this role, instead you'll act as a senior thought partner to the engineers and ultimately be responsible for the collective output of the team.
* Work to make Lob's bet on new product development a reality. This role requires an entrepreneurial spirit, technical and business acumen and a willingness to take an idea and build it into a sustainable business.
* Your team is already shipping quickly and has a strong signal on high-impact areas where we can enhance our products.

What will you bring to this role…

* A #MoveFastTakeAction mentality. This team is at the leading edge of our product development and we're a team of folks excited to grow this business.
* 2+ years of overall experience leading teams of engineers on technical projects. We'll want to hear how your direct reports developed and grew under your leadership.
* Full-stack (database, backend, and frontend) experience in a modern framework or language. You were an experienced software engineer before becoming a manager and can speak technology-matters with your team.
* Knowledge of at least one mainstream programming language, including being able to write, read, and understand code in that language. We use Node.js (mostly) and Elixir (a tiny bit).
* Great communication skills. You should be able to explain your approach and the impact of your work to both technical and non-technical stakeholders in a way that is clear to all.

At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply even if you don't meet 100% of the requirements above.

<#LI-REMOTE #LI-RW1

The Manager, Data Engineering & ETL Development is a key driver to build data platform leveraging best in class ETL practice and is also a strategic thinker and a talented data visualization expert with emphasis on dashboard reporting. The primary responsibility will be developing business intelligence platform to support media and marketing data for our clients. This position will allow you to be a significant contributor as part of the team to support easy access of data and visualizations to fuel stronger insights and media optimizations.

This position requires strong technical and tactical skill sets with an eye for numbers, intellectual curiosity, proficiency at problem solving, and a critical understanding of online media. The candidate must have a proven track record in managing ETL's, APIs and business intelligence platforms. Candidate should be a team player. A “roll up the sleeves” approach is mandatory and a “get it done” attitude is a must. Specific responsibilities include coordination between the research, analytics & media teams ensuring high quality data projects are effectively delivered.

Successful candidates will be multi-dimensional ‘rising-stars' who are able to employ complex problem solving skills, and are able to communicate these succinctly to a broad client and media stakeholder audience.
Role Objectives:

Responsible for loading and validating data into the data warehouse from various source systems

Analyze, develop, fix, test, review and deploy functionality, and bug fixes in ETL data pipelines

Query tuning, diagnosis, and resolution of performance issues leveraging ELT and push-down if required

Building Data mappings between Source to Target systems

Provides support for technical issues and ensuring system availability

Work with business customers to identify and develop additional data and reporting needs

Understand how business intelligence platform/data technologies work and offer the ability to explain technical concepts in ordinary terms (be technically savvy - understand the opportunities and limitations)

Establish and manage data integrations utilizing a taxonomy nomenclature to make recommendations for data visualization to showcase media performance through the use of Datorama or Tableau

Perform regular quality assurance/quality control checks on assigned client campaigns to ensure the data is processing accurately

Design and build backend data streams and processes to automate reporting capability with data visualization tools

Contribute to client status and reporting calls, including presentation of reporting as required

Develop subject matter expertise in ETL, API development, and Business Intelligence platforms

Clearly define project deliverables, timelines, and dependencies for junior team members, internal stakeholders and clients

Collaborate on an inclusive team, where members openly communicate and collectively problem-solve

Strong ability to evaluate new technologies and present findings to team

Contribute to knowledge sharing efforts and mentorships

Complete other duties as assigned.

• 5+ years of software engineering experience
• 2+ years of experience leading, growing, and inspiring engineering teams (DevOps or developer-focused teams preferred)
• A passion for building platforms and understanding what makes a great platform - infrastructure as code, automation, libraries, APIs, and standardization
• Experience architecting and developing scalable distributed systems
• Experience working with microservice architectures and AWS / cloud environment
• Solid communication skills with the ability to influence key stakeholders and build consensus with engineers at all levels

Benefits:

• Flexible, hybrid work environment
• Unlimited PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• L&D offerings + a free LinkedIn learning account
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive parental leave
• Cell phone reimbursement
• In office perks including:
• • Catered lunch everyday along with snacks
  • Commuter Benefits
  • Convenient Soho location

About us
Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Return to Office

The safety and health of our team members is our top priority. As local case numbers and regulations allow, our NYC office will be accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office. For team members who work in-office days, we will provide an experience that supports social interaction, collaboration, and of course all of our regular perks such as free lunch. Learn more about our return to office philosophy, plans, and updates here!