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Development specialist jobs in Arizona

- 370 jobs
  • Electrical Estimating Trainer

    Rolinc Staffing

    Development specialist job in Phoenix, AZ

    We are growing, and we're looking for an experienced Electrical Estimating Trainer to develop and lead our estimating team. If you're passionate about sharing knowledge, improving processes, and mentoring others to excel, this is the role for you. Why you'll love working here: Make an impact: Your expertise will directly shape the estimating team and company success. Career growth: Opportunities to expand your leadership and training skills. Supportive culture: Work with a team that values collaboration, safety, and professional development. Competitive compensation: We reward your skills and experience. Excellent Benefit Package including Health, Dental, Vision, PTO and more We are an ESOP company and much more... What you'll get to do: Teach new and experienced estimators the latest estimating techniques, software, and best practices. Review projects and provide guidance that improves accuracy and efficiency. Develop training programs that empower others to succeed. Stay ahead of industry trends, codes, and standards to keep the team sharp. Collaborate with leadership, engineers, and project managers to streamline estimating practices. You will not be involved in estimating projects, this position is focused on teaching, training, mentoring and building our Estimating team. What you bring to the table: Extensive experience in electrical estimating (commercial, industrial, or construction). Deep understanding of takeoffs, bid preparation, and cost analysis. Strong coaching, mentoring, and communication skills. Experience with estimating software like Accubid, ConEst, or similar. Detail-oriented, organized, and passionate about helping others grow. To apply: Please submit your resume and contact information. I look forward to hearing from you! Talk soon, Mindi
    $36k-63k yearly est. 3d ago
  • Talent Learning and Capabilities Delivery Consultant, National

    Commonspirit Health

    Development specialist job in Phoenix, AZ

    **Job Summary and Responsibilities** **Job Summary / Purpose** The Talent, Learning, and Capabilities Delivery Consultant will play a critical role in supporting and delivering talent development, organizational effectiveness, change management, and learning initiatives aligned with regional business priorities. Reporting to the System Director of Talent, Learning, and Capabilities Delivery Consulting, this role serves as a strategic partner and trusted advisor to regional and market leaders. The consultant will design, implement, and evaluate programs that foster leadership growth, enhance team effectiveness, and build organizational capabilities. This role may focus primarily on the Physician Enterprise and will also support broader organizational initiatives as needed. **Essential Key Job Responsibilities** Consultation and Program Delivery: Act as a consultative partner to regional and market HR Operations and business leaders, providing expertise in talent development, learning strategies, and organizational effectiveness. Deliver and adapt leadership development programs, learning initiatives, and change management strategies to meet the unique needs of the region and markets served. Support the implementation of organization-wide programs, ensuring alignment with local priorities and business objectives within the Physician Enterprise. Healthcare and/or clinical experience preferred. **Organizational Effectiveness:** Assess organizational health and effectiveness, leveraging evidence-based tools and methodologies to identify gaps and opportunities for improvement. Design and facilitate team effectiveness sessions, leadership workshops, and interventions to address performance challenges and elevate talent capabilities. Provide guidance on and facilitate the implementation of performance management, succession planning, and other key talent processes to drive sustained business impact. **Learning and Development Initiatives:** Customize and deliver learning solutions, including workshops, virtual learning experiences, and blended learning approaches, to meet client needs. Partner with the System Director, TLC Delivery Consulting to measure the impact of learning and development initiatives, using data to refine and enhance program effectiveness for local client groups. Collaborate with internal subject matter experts to design innovative, scalable learning solutions. **Change Management:** Leverage our enterprise change management framework and associated tools to lead local change initiatives Design and implement change management plans that promote adoption and alignment with enterprise organizational goals. Serve as a champion for cultural transformation, fostering alignment with company values and business objectives. **Collaboration and Partnership:** Partner with colleagues across Talent, Learning, and Capabilities (TLC), the People Team (HR), and other business units to ensure cohesive execution of strategies. Build strong relationships with stakeholders to drive engagement and alignment on talent and organization development priorities. **Job Requirements** **Minimum Qualifications** Required Education and Experience Education: Bachelor's degree in Organizational Development, Human Resources, Psychology, or a related field. Advanced degree or certifications in OD, change management, or learning design are a plus. Experience: 5+ years of experience in talent development, organizational development, or learning and development roles. Proven ability to design and deliver impactful programs. **Regional/Matrix Experience:** Familiarity with working in regional or matrixed organizational structures is highly desirable. Healthcare and/or clinical experience preferred. **Required Minimum Knowledge, Skills, Abilities and Training** + Facilitation Skills: Expertise in facilitating leadership workshops, team-building sessions, and learning programs for diverse audiences. + Analytical Skills: Ability to analyze data, generate insights, and present recommendations to leadership. + Communication: Strong verbal and written communication skills with the ability to influence and inspire stakeholders at all levels. + Technology: Proficiency in learning management systems (LMS), e-learning tools, and other relevant platforms. **Where You'll Work** Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. **Pay Range** $43.20 - $64.26 /hour We are an equal opportunity employer.
    $43.2-64.3 hourly 38d ago
  • Learning Consultant - (On-site)

    Newrez LLC

    Development specialist job in Tempe, AZ

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Summary: The Learning Consultant is responsible for assisting the Training Manager with the assessment of training needs, development of training material, implementation of companywide training initiatives, and measurement of training effectiveness, as well as reviewing and implementing all changes needed based on client and industry needs. Responsibilities: Facilitates learning via classroom instruction and webinars; incorporates a variety of presentation methods and applications to accommodate adult learning styles Partners closely with the business line to develop and deliver new hire training and other departmental training programs; provides creative, effective classroom and web based instruction throughout the organization Manages classroom environment, analyze results and identify gaps in training needs Assists Director with development of leader and participant guides, job aids, training curriculum and other required coursework Designs exercises, instructional activities and training assessments that reinforce learning Works closely with and supports departmental initiatives and identifies ways to enhance training effectiveness and materials Contributes to the overall success of the Training Dept. by identifying ways to continuously improve the learning process Assists Director in the implementation and ongoing administration of a Learning Management System by ensuring all training is tracked for completion on a daily basis Enters training records for tracking employee training completion Performs related duties as assigned by Director Qualifications/Skills: Requires a minimum of two (2) to five (5) years of mortgage experience A minimum of two (2) to five (5) years of professional classroom facilitation preferred; experience in a training capacity preferred Exceptional facilitation, presentation, and listening skills Excellent verbal and written communication skills, attentive to details Highly proficient in time management, organization, planning and prioritization Proven initiative, positive attitude, team oriented, self-motivated and highly enthusiastic Ability to manage changing priorities, meet deadlines and adapt to a changing business environment Strong interpersonal skills and ability to establish rapport Committed to excellence, has strong work ethics and takes pride in their work Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Publisher, Outlook Familiar with web-based media, eLearning creation tools-Articulate Storyline and/or Presenter Educational Requirements: Bachelor's Degree, with relevant business experience preferred. Candidates without a Bachelor's Degree but with extensive work experience will also be considered. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $65k-82k yearly est. Auto-Apply 23d ago
  • Learning Consultant - (On-site)

    Newrez

    Development specialist job in Tempe, AZ

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Summary: The Learning Consultant is responsible for assisting the Training Manager with the assessment of training needs, development of training material, implementation of companywide training initiatives, and measurement of training effectiveness, as well as reviewing and implementing all changes needed based on client and industry needs. Responsibilities: * Facilitates learning via classroom instruction and webinars; incorporates a variety of presentation methods and applications to accommodate adult learning styles * Partners closely with the business line to develop and deliver new hire training and other departmental training programs; provides creative, effective classroom and web based instruction throughout the organization * Manages classroom environment, analyze results and identify gaps in training needs * Assists Director with development of leader and participant guides, job aids, training curriculum and other required coursework * Designs exercises, instructional activities and training assessments that reinforce learning * Works closely with and supports departmental initiatives and identifies ways to enhance training effectiveness and materials * Contributes to the overall success of the Training Dept. by identifying ways to continuously improve the learning process * Assists Director in the implementation and ongoing administration of a Learning Management System by ensuring all training is tracked for completion on a daily basis * Enters training records for tracking employee training completion * Performs related duties as assigned by Director Qualifications/Skills: * Requires a minimum of two (2) to five (5) years of mortgage experience * A minimum of two (2) to five (5) years of professional classroom facilitation preferred; experience in a training capacity preferred * Exceptional facilitation, presentation, and listening skills * Excellent verbal and written communication skills, attentive to details * Highly proficient in time management, organization, planning and prioritization * Proven initiative, positive attitude, team oriented, self-motivated and highly enthusiastic * Ability to manage changing priorities, meet deadlines and adapt to a changing business environment * Strong interpersonal skills and ability to establish rapport * Committed to excellence, has strong work ethics and takes pride in their work * Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Publisher, Outlook * Familiar with web-based media, eLearning creation tools-Articulate Storyline and/or Presenter Educational Requirements: * Bachelor's Degree, with relevant business experience preferred. * Candidates without a Bachelor's Degree but with extensive work experience will also be considered. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! * Medical, dental, and vision insurance * Health Savings Account with employer contribution * 401(k) Retirement plan with employer match * Paid Maternity Leave/Parental Bonding Leave * Pet insurance * Adoption Assistance * Tuition reimbursement * Employee Loan Program * The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $65k-82k yearly est. Auto-Apply 22d ago
  • Talent Learning and Capabilities Delivery Consultant, National

    Common Spirit

    Development specialist job in Phoenix, AZ

    Job Summary and Responsibilities Job Summary / Purpose The Talent, Learning, and Capabilities Delivery Consultant will play a critical role in supporting and delivering talent development, organizational effectiveness, change management, and learning initiatives aligned with regional business priorities. Reporting to the System Director of Talent, Learning, and Capabilities Delivery Consulting, this role serves as a strategic partner and trusted advisor to regional and market leaders. The consultant will design, implement, and evaluate programs that foster leadership growth, enhance team effectiveness, and build organizational capabilities. This role may focus primarily on the Physician Enterprise and will also support broader organizational initiatives as needed. Essential Key Job Responsibilities Consultation and Program Delivery: Act as a consultative partner to regional and market HR Operations and business leaders, providing expertise in talent development, learning strategies, and organizational effectiveness. Deliver and adapt leadership development programs, learning initiatives, and change management strategies to meet the unique needs of the region and markets served. Support the implementation of organization-wide programs, ensuring alignment with local priorities and business objectives within the Physician Enterprise. Healthcare and/or clinical experience preferred. Organizational Effectiveness: Assess organizational health and effectiveness, leveraging evidence-based tools and methodologies to identify gaps and opportunities for improvement. Design and facilitate team effectiveness sessions, leadership workshops, and interventions to address performance challenges and elevate talent capabilities. Provide guidance on and facilitate the implementation of performance management, succession planning, and other key talent processes to drive sustained business impact. Learning and Development Initiatives: Customize and deliver learning solutions, including workshops, virtual learning experiences, and blended learning approaches, to meet client needs. Partner with the System Director, TLC Delivery Consulting to measure the impact of learning and development initiatives, using data to refine and enhance program effectiveness for local client groups. Collaborate with internal subject matter experts to design innovative, scalable learning solutions. Change Management: Leverage our enterprise change management framework and associated tools to lead local change initiatives Design and implement change management plans that promote adoption and alignment with enterprise organizational goals. Serve as a champion for cultural transformation, fostering alignment with company values and business objectives. Collaboration and Partnership: Partner with colleagues across Talent, Learning, and Capabilities (TLC), the People Team (HR), and other business units to ensure cohesive execution of strategies. Build strong relationships with stakeholders to drive engagement and alignment on talent and organization development priorities. Job Requirements Minimum Qualifications Required Education and Experience Education: Bachelor's degree in Organizational Development, Human Resources, Psychology, or a related field. Advanced degree or certifications in OD, change management, or learning design are a plus. Experience: 5+ years of experience in talent development, organizational development, or learning and development roles. Proven ability to design and deliver impactful programs. Regional/Matrix Experience: Familiarity with working in regional or matrixed organizational structures is highly desirable. Healthcare and/or clinical experience preferred. Required Minimum Knowledge, Skills, Abilities and Training * Facilitation Skills: Expertise in facilitating leadership workshops, team-building sessions, and learning programs for diverse audiences. * Analytical Skills: Ability to analyze data, generate insights, and present recommendations to leadership. * Communication: Strong verbal and written communication skills with the ability to influence and inspire stakeholders at all levels. * Technology: Proficiency in learning management systems (LMS), e-learning tools, and other relevant platforms. Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
    $65k-82k yearly est. 6d ago
  • Program Specialist (Part-Time) (Vocational Services, Tucson)

    Catholic Community Services of Southern Arizona Inc. 4.0company rating

    Development specialist job in Tucson, AZ

    Job Description is 20 hours per week Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: ***************** OVERVIEW Assists clients in maximizing potential through employment while remaining integrated and engaged in their communities. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned. ESSENTIAL FUNCTIONS Vocational and Day Services Vocational Work Crews Works along with clients providing training and assistance Required to meet work site job tasks and may need to complete clients work schedule as needed Assures completion of required paperwork and reports, i.e., productivity records, attendance, reinforcement of schedules, payroll reports, behavioral checklists, quality control, and progress towards goals, while maintaining confidentiality Keeps interdisciplinary team apprised of changes and pertinent information Reviews all client work, addressing training needs, supports, and environmental adaptations needed at work site Monitors worksite contracts and facilitates client job orientation and training to ensure that client behavior meets acceptable community standards for the work setting Maintains current job site including employee relationships, client productivity, and client progress Coordinates with placement staff by providing job leads and information for consumers ready to move to a community placement Assists with job coaching needs for placement department Assists with required documentation and tracking processes Maintains unit records of consumer contact to include unit counts, attendance sheets, Subjective, Objective, Assessment, and Plan (SOAP) notes and daily checklists Assists with weekly coordination of site coverage Implements, reviews, and maintains Commission on Accreditation of Rehabilitation Facilities (CARF) procedures adhering to department and CCS policies and procedures May drive agency or personal vehicle on company business Vocational Placement Assists clients with assessment of abilities for appropriate employment Assists clients in obtaining employment Assists in one-on-one and group training to prepare job seekers for competitive employment Provide needed job coaching (to be determined on individual basis) May conduct task analysis, arranging tasks into sequential teachable components In a work setting: (a) monitors and teaches work related skills and behaviors such as appropriate communication, on-task behavior, grooming, appropriate social interactions; (b) identifies employer or supported employee concerns and tries to resolve potential problems without intruding on the employer/supervisor relationships; (c) ensures that task is completed according to the standard established for that task Maintains contact with employer and employee to ensure job success Liaisons with individual served, family, employer, and any other parties to remove all barriers to successful competitive employment and continued employment Develops appropriate records and complete all documentation as required by funding agency and CCS Travels to worksites and accesses varying workspaces, as necessary Reports regularly to supervisor on client status Completes and submits all required reporting forms, including hours worked, in a timely manner MINIMUM REQUIREMENTS Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources. High School Diploma or GED Knowledge or experience in working with individuals with disabilities Knowledge of job development and job coaching techniques Ability to work independent of direct supervision Obtain State of Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Valid Arizona Driver License, proof of insurance, and Arizona Motor Vehicle Division 39 month Motor Vehicle Report Pre-employment drug screening (incudes marijuana, regardless of recreational use laws) (employer paid) REGULATORY Must be at least 18 years of age Valid driver license, proof of insurance, and 39-month motor vehicle report Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid) PHYSICAL AND MENTAL REQUIREMENTS Position is on-site Ability to lift 60 pounds 20% of the time Work may be performed outdoors year-round and contain exposure to high heat, wind, rain, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Requires constant experience with competing priorities in an occasionally high-stress environment Excellent oral and written communication skills, including public speaking and reporting DESIRED QUALIFICATIONS Associate Degree in related field Additional years of directly-related experience American Sign Language skills, or willingness to learn 1 year of experience in customer service Ability to obtain Secret Clearance for Federal Contracts First Aid and CPR certification Training in Article 9 and Prevention and Support Training Certificate The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job. We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.
    $45k-64k yearly est. 3d ago
  • Advocacy Program Specialist - Tucson

    Arizona Department of Administration 4.3company rating

    Development specialist job in Phoenix, AZ

    AHCCCS Arizona Health Care Cost Containment System Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork The Arizona Health Care Cost Containment System (AHCCCS), Arizona's Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Advocacy Program Specialist - Tucson Division of Behavioral Health & Housing (DBHH) Job Location: Address: 150 N. 18th Ave, Phoenix, AZ 85007 Posting Details: Must reside in Arizona. Salary: $49,000 - $51,000 Grade: 19 FLSA Status: Non-Exempt Closing Date: Open Until Filled This position requires in-state travel in the Tucson Metropolitan area up to approximately 50% of the time. Candidate may be eligible for remote work based in the Tucson Metropolitan area. Job Summary: A career in public service awaits you. COME JOIN OUR TEAM! A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities. What You'll Do: This position will be responsible for the delivery of Special Assistance to individuals with a serious mental illness (SMI) determination with an identified need (as defined by A.A.C. R9-21-104) in the Tucson Metropolitan area with activities that include: (1) education regarding an individual's rights, (2) advocate on behalf of clients, (3) assist clients in protecting their rights and obtaining needed services and (4) actively participate in the grievance and appeals process as necessary. This position also provides education, advocacy and support to the community as needed and as assigned. This position requires in-state travel in the Tucson Metropolitan area up to approximately 50% of the time. Candidate may be eligible for remote work based in the Tucson Metropolitan area. Major duties and responsibilities include but are not limited to: • Provide intensive advocacy by representing individuals with an SMI determination and identified as in need of Special Assistance in the services planning, discharge planning and administrative grievance and appeals processes. Conduct meetings via telephone, video conference and in person as deemed necessary and follow the approved documentation protocol. • Provide information, technical assistance and facilitate the resolution of issues with the Regional Behavioral Health Agreements (RBHA) and care providers to meet the needs of the clients. • Promote client rights and protection through outreach, the distribution of educational materials and facilitation of group education in the community. • Immediate representation to all newly assigned special assistance members, including but not limited to, initial outreach welcoming clients to OHR, explaining the role and preparing the advocacy chart. • Provide advocacy and guidance to the community about SMI grievances and appeals and service & discharge planning. • Completes weekly/monthly activity reports and database (case list) entries in a timely manner. Knowledge, Skills & Abilities (KSAs): Knowledge: • Basic structure and operation of the behavioral Health system service and discharge planning processes; consumer rights • SMI grievance and administrative appeal processes, rules, statutes and regulations that define the standards of care applicable to the behavioral health system • Understanding of all applicable regulations, policies and procedures • Practical application of working with stakeholders and clients including their natural and formal supports - Intermediate knowledge of Microsoft products • Understanding of HIPAA • Understanding of the Arizona Administrative Code R9-21 Skills: • Negotiation skills including but not limited to collaborative communication • Strong interpersonal skills with people of diverse cultures and socioeconomic backgrounds and those in crisis • Effective written communication skills, including writing of reports and professional correspondence • Time management and attention to detail • Oral and written case preparation and presentation c Proficient at review and interpretation of policy, law and designated record sets Abilities: • Communicate professionally, both orally and in writing with clients and their RBHA provider to facilitate resolution or presenting issues • Effectively educate on how to navigate the behavioral health system, up to and including how to access services and exercise the SMI rights • Organize and prioritize multiple tasks and to re-prioritize as necessary • Conduct client meetings by telephone, video conference or in person as guided by standard of work and immediate supervisor • Research, comprehend and recite the Arizona Administrative Code R9-21 to enforce the SMI rights Qualifications: Minimum: • Two years of experience in Arizona's public behavioral health field and one year of experience in the provision of advocacy. Preferred: • Bachelor's degree in psychology, sociology, social work, public health, law or similar field. Pre-Employment Requirements: • Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: • 10 paid holidays per year • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here. • Other Leaves - Bereavement, civic duty, and military. • A top-ranked retirement program with lifetime pension benefits • A robust and affordable insurance plan, including medical, dental, life, and disability insurance • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) • RideShare and Public Transit Subsidy • A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program • Administered through the Arizona State Retirement System (ASRS) • Defined benefit plan that provides for life-long income upon retirement. • Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. • Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program • Voluntary participation. • Program administered through Nationwide. • Tax-deferred retirement investments through payroll deductions. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing ********************. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $49k-51k yearly 10d ago
  • Training Specialist

    HG Az Merchants 4.2company rating

    Development specialist job in Tucson, AZ

    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Position: Training Specialist Department: Training Department Reports to: Training Supervisor Pay range for this role is $24.60 to $32.55 Assesses Supervisor and non-exempt associate training and developmental needs. Develops required training in partnership with Home Office Learning and Development and D/C Training Manager. Implements and evaluates Distribution Center training programs for D/C Supervisors and non-exempt associates. Follows up on training provided and evaluates results for effectiveness. Responsibilities: Essential Job Functions: Delivers, monitors, coaches, and guides technical and non-technical training for Distribution Center Supervisors and non-exempt associates. Provides coaching, facilitates discussions, and makes recommendations for non-exempt associates' and D/C Supervisors' developmental needs. Assesses training and developmental needs. Makes recommendations on training strategies for associates. Conducts training sessions and orientations. Consults with operational leaders, D/C Supervisors, and associates on the floor to follow up on operational issues, such as work methods, productivity and new hire follow-up. Administers safety training for the Distribution Center to maintain safety programs that meet OSHA and Company guidelines. Ensures all D/C Supervisor and non-exempt associate training programs are conducted on a timely basis. Provides follow up to maintain quality and consistency to the training process. Partners with Home Office Learning and Development to modify, design and develop training programs and materials. Consults with coach trainers, D/C Supervisors, and associates on the floor to follow up on operational issues, such as work methods, productivity and new hire follow-up. Participates in special projects as assigned. Minimum Requirements: 1+ years of relevant work experience in training / Bachelor's degree or equivalent job experience Solid understanding and skill in training techniques Knowledge of DC operations and procedures preferred Good presentation and communications skills Knowledge of needs analysis, design, implementation, and evaluation skills. Must be available to work all days and hours Bilingual in English and Spanish preferred Good computer skills with Microsoft applications specifically Word and Excel. Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 7000 S. Alvernon Way Location: USA HomeGoods Distribution Center TucsonThis position has a starting pay range of $24.60 to $33.20 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $24.6-32.6 hourly 58d ago
  • Training Specialist, Customer Care Call Center

    The Strive Group 3.8company rating

    Development specialist job in Mesa, AZ

    Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine. Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference. Our Mission We're flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. ‘The human element' is our crux and catalyst, driving all that we do, whether we're interacting with patients, providers, or practices. We're here to partner with those ready for a change. More than a compounding pharmacy, we're on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare. Position Type: Full-Time, Onsite, Mesa, Arizona Position Schedule: Set schedule of 40 hours per week. Typically, Monday - Friday, 8:30a - 5pm, Arizona time Pay range: $25-27 per hour Position Overview The Customer Care Training Specialist is responsible for delivering impactful training programs that support new hire onboarding and ongoing development for team members across multiple states. You'll create clear and engaging training materials, track trainee performance, and partner closely with leadership and cross-functional teams to ensure the Customer Care team stays aligned with changing workflows, systems, and business needs. This role is ideal for someone who is energetic, organized, patient-focused, and excited to build strong, consistent training foundations in a rapidly evolving environment. What You'll Do Facilitate new hire training sessions (systems, workflows, call handling, soft skills, etc.). Deliver ongoing training such as refreshers, upskilling, and cross-training. Develop high-quality training materials including SOPs, job aids, interactive guides, and knowledge articles. Maintain the centralized Customer Care training guide and keep all documents version-controlled and up to date. Manage onboarding schedules, track trainee progress, and coordinate with supervisors to ensure readiness for live calls. Conduct call reviews, QA assessments, and follow-up coaching to support trainee success. Identify knowledge gaps and implement solutions such as updated guides, FAQs, workflows, or training modules. Collaborate with Customer Care leadership, QA, Pharmacy, Billing, and Technology teams on updates, new processes, and large rollouts (Genesys, HubSpot enhancements, workflow changes, etc.). Support change management by preparing training communications, launch plans, and educational materials. What You'll Bring Must have a current and active Arizona Pharmacy Technician license. REQUIRED (not Trainee License) Must have a current and active PTCB or CPhT certification. REQUIRED 2+ years of professional experience in Call Center Training, or Quality Operations. 2+ years of professional experience with training and motivating adult learners. Strong written communication skills and the ability to create clear, comprehensive training materials. High attention to detail, strong organizational habits, and the ability to manage multiple and changing priorities. Comfort with fast-paced environments, evolving processes, and cross-functional collaboration. Experience with tools like HubSpot, Genesys, Slack, LifeFile, Google Workspace, and similar platforms. Pharmacy or healthcare experience. Prior QA/coaching experience. Familiarity with e-learning and content creation tools. Why You'll Love Working Here A supportive, collaborative team that values transparency and continuous improvement An opportunity to shape training for a growing national team Meaningful, patient-focused work Professional development and advancement opportunities as the organization expands Work Environment Regularly stand to communicate and engage with patients and colleagues. Frequently use your hands for handling documentation, accessing information, and ensuring smooth operations. Occasionally stand and walk within the facility. Capable of lifting and moving items, even up to 50 pounds. Work predominantly indoors in a collaborative setting with peers and pharmacists. Join Us in Making an Impact Are you ready to make a genuine impact on patient care and contribute to better healthcare outcomes with every interaction? Embrace this integral role, and be a part of the Strive Pharmacy team today. Your journey towards healthcare excellence starts here! Apply now. Hourly Pay Rate$25-$27 USDBenefits/ Perks Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, a voucher for new hire scrubs (if applicable), parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. FREE COMPOUNDED MEDS to employees and immediate family members. Culture At Strive, culture plays a fundamental role in shaping our workplace atmosphere. Beyond our exceptional benefits package, we foster a sense of community. Throughout the year, we arrange various holiday potlucks and festive celebrations. Strive is committed to promoting both personal and professional development, striving for our employees to excel and grow in every aspect of their lives, both within and outside of the workplace. EEO Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws. Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.
    $25-27 hourly Auto-Apply 13d ago
  • Program Specialist I

    Allegis Global Solutions 4.7company rating

    Development specialist job in Tempe, AZ

    Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact. At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise. With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™. We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies. See what it's like to work at AGS by searching #LifeAtAGS on any social network. The Program Specialist I is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist I, acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner. Responsibilities: Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base Document requirement intake conversations in appropriate database (VMS, AGS360) Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process Coach, manage and oversee performance of participating staffing suppliers Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system Monitor performance against contract SLA's , requisition aging, invoicing, time and expense entry and vendor compliance tracking Maintain and update monthly activity and performance reports Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security) Assist with the collection of company assets from vendors (laptop, badges, etc.) Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays Log all client and vendor inquiries into Salesforce.com Qualifications University degree preferred or applicable experience Experience in high volume coordination activities At least 1year of any customer service industry experience Client hiring manager/supplier facing Excellent verbal and written communications Ability to work in a dynamic environment that changes from day to day Strong analytical and problem solving skills Strong documentation and follow up skills Strong time management Strong organization skills and attention to detail Knowledge of MS Office (Excel, Word, PPT) and PC skills Able to work independently with some direction Customer Focused Additional Information Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following: Medical, dental & vision Hospital plans 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) Company paid short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Employee Assistance Program Tuition Assistance Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
    $40k-66k yearly est. 3d ago
  • Training Specialist - Intermediate - Top Secret

    3D Management & Consulting LLC

    Development specialist job in Sierra Vista, AZ

    Job DescriptionBenefits: 401(k) Competitive salary Paid time off Training & development 3D Management & Consulting is currently seeking qualified candidates to support our ICoE Battle Lab program at Fort Huachuca, AZ. The Intelligence Analyst / Intelligence Planning SME will play a key role in planning, executing, and analyzing intelligence-related experimentation efforts, coordinating with stakeholders, and supporting the development of future Army intelligence concepts and capabilities. 3DMC is seeking a qualified candidate to fill the Intelligence Analyst (Intelligence Planning SME) position to support our customer at Fort Huachuca, AZ. The Intelligence Analyst / Intelligence Planning SME will: Develop coordinated experimentation support plans and collaborate with internal and external stakeholders to support experiment planning and execution. Lead or support intelligence operations planning aligned with Multi-Domain Operations (MDO), intelligence warfighting functions, and future force concepts. Assist with development, analysis, and management of experiment execution, including data collection, scenario integration, and operational alignment. Support execution of simulation and stimulation activities, system excursions, and scenario-based experimentation using military modeling and simulation tools. Develop experiment planning documents, vignettes, operational triggers, and scenario frameworks to support battle lab experimentation objectives. Prepare and conduct briefs, assist with participant training, provide technical/operational execution support, and facilitate after-action reviews (AARs). Identify experimentation risks and develop relevant mitigation strategies during events. Provide recommendations and decision support for experimentation, evaluation, and demonstration events and recommend performance metrics to assess mission effectiveness and technology utility. Produce high-quality presentation items, intelligence planning documents, white papers, analysis summaries, and event reports in accordance with contractual requirements. Participate in in-person and virtual meetings, document experimentation proceedings, and brief Senior Leaders as required. Learn and operate simulations and battle lab systems through on-the-job training (OJT) to support experiment design and execution. Five (5) years of Active-Duty Echelons Above Corps (EAC) experience within the last five years, with demonstrated expertise in intelligence operations planning. Proven expertise as an intelligence planner supporting operational- or strategic-level formations. Working knowledge of military simulations, modeling environments, and scenario development for training, experimentation, or exercises. Understanding of current aerial and terrestrial ISR operations (manned and unmanned), intelligence collection, processing, exploitation, reporting, and dissemination. Familiarity with applying Multi-Domain Operations (MDO) concepts to intelligence planning and understanding of Army future force capabilities and requirements. Ability to develop detailed planning documents to support experiments and operational vignettes. Ability to learn and operate battle lab simulations and modeling tools through OJT. Demonstrated experience coordinating with cross-functional stakeholders in support of experiments, exercises, or operational intelligence planning. Experiment planning experience Candidates with strong and direct experiment planning backgrounds may receive consideration even if their EAC experience is limited, per customer guidance. Prior experience supporting an Army Battle Lab, testing environment, or concept development/experimentation organization (ARCIC, MCCoE, FCC, etc.). Experience supporting experiment execution, analysis, risk mitigation, and AAR development. Active Top Secret / SCI (TS/SCI) is required.
    $41k-65k yearly est. 19d ago
  • Seasonal Corporate Trainer

    Education Works 3.8company rating

    Development specialist job in Tempe, AZ

    The Corporate Trainer is responsible for the delivery and implementation of training strategies and curriculum designed to strengthen employee performance and drive exceptional customer experiences. This role ensures alignment with key performance indicators, supports collaboration across internal departments, and promotes best practices within client programs. The Corporate Trainer will contribute to a culture of continuous improvement using actionable data, process compliance, and innovative training solutions. This is a seasonal position with an expected end date of either January 30, 2026, or April 30, 2026, depending on the needs of the organization.Essential Functions Onboarding and Development: Deliver comprehensive new hire onboarding programs, upskilling trainings, and ongoing professional development for new and existing student employees. Strategy and Solutions: Collaborate with the training team to create strategies, roadmaps, and solutions based on industry best practices, user feedback, and data analytics. Instructional Techniques: Utilize engaging instructional techniques and formats, such as role playing, peer to peer interaction, group discussion, shadowing, e-learning, and lecture. Skill Assessment: Analyze student employees' product knowledge, problem-solving abilities, communication, and navigation skills and record the findings. Coaching and Evaluation: Monitor and evaluate calls during on-the-job training to ensure proper call handling, and compliance with workflows and tools; schedule coaching sessions improvement and development purposes. Quality Improvement: Utilize quality alerts, trend data, compliance issues and audit results to update training materials and reduce knowledge gaps. Calibration Meetings: Attend or conduct collaborative meetings with the internal team and client to ensure consistency and accuracy of the training curriculum. Reporting and Documentation: Accurately report daily activities, track, and maintain key metrics, assessments, attendance, and coaching records; submit operation handover report and process changes to stakeholders. Education/Experience Bachelor's degree in a business-related field preferred. A minimum of 2 years in training experience or equivalent combination of education and experience. At least 1- 2 years of previous customer service, contact/call center environment experience preferred. Additional Requirements Excellent verbal, written, and interpersonal skills, as well as presentation skills. Knowledge of existing and emerging training methods/tools; curriculum writing skills. Prior experience in classroom instruction, customer service and call center environment. Ability to analyze data and assess needs, linking training and design to performance. Experience in continuous improvement efforts, coaching and mentoring. Ability to build rapport and effective working relationships with peers, clients, and all levels of management. Flexibility to adapt to changing priorities and business practices. Intermediate level of knowledge/familiarity with PC hardware and software. Intermediate Excel proficiency, including the ability to: Add/edit/remove formula-based rule formatting. Manage data validations. Implement other fail safes to ensure reliable analytical output. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
    $36k-56k yearly est. Auto-Apply 60d+ ago
  • Training Specialist

    Certified Laboratories 4.2company rating

    Development specialist job in Phoenix, AZ

    Are you passionate about shaping exceptional employee experiences and building a culture of continuous learning? We are seeking a hands on Training Manager to lead the development and execution of a best-in-class learning strategy for our multi-site laboratory testing organization. This is a high-impact role responsible for creating a consistent, streamlined approach to training that empowers employees, strengthens retention, and drives operational excellence. From onboarding new hires to preparing future leaders, you will design and deliver programs that make a measurable difference in performance and engagement. This leader will uphold our purpose - so the world can trust in what it consumes by fostering a culture aligned to our mission and values: Purpose: So the world can trust in what it consumes. Mission: Partner with customers to deliver innovative scientific solutions and expertise. Values: start with the customer, commit to safety and quality, drive to deliver, act with integrity and support the team. ESSENTIAL RESPONSIBILITIES * Own the Learning Journey: Develop and implement a comprehensive and modernized training framework that ensures consistency and quality across all sites. Ensure training is prioritized according to business needs. Ensure training curriculum evolves with changing business capability needs. * Transform Onboarding: Lead the design and execution of an engaging first-year onboarding experience-critical to employee success and retention. * Build Skills & Careers: Oversee technical, professional, and leadership development programs that enable career progression and readiness for future roles. * Measure What Matters and Enable Accountability: Manage a Learning Dashboard of KPIs to track training effectiveness, completion rates, and impact on business outcomes. Use data-driven insights to continuously improve training effectiveness and drive accountability. * Enable Local Teams: Mentor and enable regional Training Specialists through a Train-the-Trainer program, ensuring they have the tools and guidance to deliver excellence locally. * Collaborate for Impact: Partner with Operations, HR, Quality/Regulatory, Safety, and other stakeholders to ensure training meets compliance standards and supports organizational goals. * Innovate & Improve: Continuously evaluate and enhance training content, delivery methods, and measurement practices to keep learning engaging and effective MINIMUM QUALIFICATIONS * Bachelor's degree required (Education, Organizational Development, HR, or related field preferred). * 5-10 years in adult learning and development within an operational or multi-site environment. * Experience in multisite, preferably regulated, environments (laboratory, healthcare, manufacturing). * Proven success in designing and implementing training programs that drive measurable results. PREFERRED QUALIFICATIONS Technology savvy with experience working in Learning Management Systems * Strong attention to detail is required in QC'ing training content and materials * Ability to lead through collaboration and inspire a culture of learning. * Ability to analyze data and translate insights into actionable strategies. * Strong organizational and skills * Exceptional communication and facilitation skills with the ability to influence across multiple levels and locations. PROFESSIONAL ACCOUNTABILITIES Quality Excellence: Promote a culture where quality is embedded into every action in self and others. * Customer-Focus: Through training efforts, enable timely, high-quality results and solutions that build trust with our partners, meet and exceed customer expectations and enhance our reputation in the market to expand business opportunities. * People-Centricity: Contribute to a safe, engaging, and inclusive environment. Be present and accessible, ensuring team members are supported, empowered, trained and motivated to perform at their best and reach their full potential. * Profitability: Under direction of the lab leader, encourage and enable efforts to drive cost efficiency within the lab through managing labor and scheduling, courier, inventory and optimizing all resources to ensure sustainable, efficient operations. * Innovation: Enable a team that is relentlessly focused on continuous improvement, learning openly from defects, and championing problem-solving, new ideas to improve service, quality, and efficiency. BENEFITS: * Progressive 401k Retirement Savings Plan * Employer Paid Short- Term and Long-Term Disability, and Life Insurance * Group Medical * Tuition Reimbursement * Flexible Spending Accounts * Dental * Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
    $43k-67k yearly est. 6d ago
  • Training Specialist

    Procom Consultants Group 4.2company rating

    Development specialist job in Chandler, AZ

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Training Specialist On behalf of our client, Procom Services is searching for a Training Specialist for a contract opportunity in Chandler, AZ. Training Specialist Job Details Develops, administers, organizes and assists in conducting training for our simulation tool. Maintains a continuous improvement program for training materials and associated lab assignments including hands-on work with the simulator. Administers and maintains online training solicitations, scheduling, and attendance records. Assignment requires interaction with engineering experts in the field; therefore comfort with technical discussions and tolerance of ambiguity will be a necessity. Training Specialist Mandatory Skills 7 years direct experience with developing and enhancing highly technical training materials Experience with functional simulation tools a plus (particularly Simics) Bachelor's - Electrical Engineering, Computer Engineering or related discipline Training Specialist Start Date ASAP Training Specialist Assignment Length 6+ months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $43k-62k yearly est. 19h ago
  • Associate of Portfolio Development

    Mark-Taylor 4.4company rating

    Development specialist job in Scottsdale, AZ

    Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. We re seeking a driven Associate of Portfolio Development to help grow Mark-Taylor s real estate portfolio. In this role, you ll identify new business opportunities, build strong relationships with developers, investors, and industry partners. You ll leverage market research and financial expertise to underwrite Class-A deals, prepare proformas and budgets, and support consulting clients with data-driven insights. As the in-house expert on our proprietary Phoenix market data, you ll play a key role in expanding Mark-Taylor s Portfolio Consulting Services and driving portfolio growth. You're Excited About This Role Because You Will: Identify and pursue new business opportunities in the real estate sector to expand market share and achieve revenue targets. Act as the primary point of contact for clients, cultivating relationships with property developers, investors, real estate agents, and industry influencers to attract new business and expand the client base. Conduct market research and analysis to identify trends, competitive landscape, and potential target markets. Build and maintain a strong pipeline of prospective clients through proactive lead generation, networking, and relationship-building activities. Provide expertise in transactions and undermanaged markets. Prepare and present business proposals, contracts, and other documentation to potential clients, ensuring alignment with company policies and legal requirements. Stay up-to-date with industry developments, market conditions, and regulatory changes that may impact the real estate sector. Underwrite all Class-A deals in the real estate market. Create proforma, budget, and underwriting for consulting clients. Grow portfolio development efforts by gaining new management accounts. Expand Mark-Taylor Portfolio Consulting Services Build potential client pipeline through HubSpot (CRM). Serve as the Mark-Taylor expert for sharing and presenting proprietary data set for Phoenix market. We're Excited to Meet You! Ideally, You Will Bring: Minimum of 3 years experience working in commercial real estate or multifamily real estate acquisitions, investments, and/or underwriting. College degree in a related field preferred. Strong problem-solving abilities. Proficiency with Microsoft Office Suite, Union, Henri, and Onsite are especially desirable. Excellent verbal and written communication skills. Detail-oriented and proactive with the ability to pick up on new concepts quickly. Demonstrated ability to work autonomously and independently Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program with optional Gympass membership Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
    $21k-26k yearly est. 60d+ ago
  • Program Specialist (Part-Time) (Vocational Services, Tucson)

    Catholic Community Services of Southern Arizona 4.0company rating

    Development specialist job in Tucson, AZ

    is 20 hours per week Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: ***************** OVERVIEW Assists clients in maximizing potential through employment while remaining integrated and engaged in their communities. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned. ESSENTIAL FUNCTIONS Vocational and Day Services Vocational Work Crews Works along with clients providing training and assistance Required to meet work site job tasks and may need to complete clients work schedule as needed Assures completion of required paperwork and reports, i.e., productivity records, attendance, reinforcement of schedules, payroll reports, behavioral checklists, quality control, and progress towards goals, while maintaining confidentiality Keeps interdisciplinary team apprised of changes and pertinent information Reviews all client work, addressing training needs, supports, and environmental adaptations needed at work site Monitors worksite contracts and facilitates client job orientation and training to ensure that client behavior meets acceptable community standards for the work setting Maintains current job site including employee relationships, client productivity, and client progress Coordinates with placement staff by providing job leads and information for consumers ready to move to a community placement Assists with job coaching needs for placement department Assists with required documentation and tracking processes Maintains unit records of consumer contact to include unit counts, attendance sheets, Subjective, Objective, Assessment, and Plan (SOAP) notes and daily checklists Assists with weekly coordination of site coverage Implements, reviews, and maintains Commission on Accreditation of Rehabilitation Facilities (CARF) procedures adhering to department and CCS policies and procedures May drive agency or personal vehicle on company business Vocational Placement Assists clients with assessment of abilities for appropriate employment Assists clients in obtaining employment Assists in one-on-one and group training to prepare job seekers for competitive employment Provide needed job coaching (to be determined on individual basis) May conduct task analysis, arranging tasks into sequential teachable components In a work setting: (a) monitors and teaches work related skills and behaviors such as appropriate communication, on-task behavior, grooming, appropriate social interactions; (b) identifies employer or supported employee concerns and tries to resolve potential problems without intruding on the employer/supervisor relationships; (c) ensures that task is completed according to the standard established for that task Maintains contact with employer and employee to ensure job success Liaisons with individual served, family, employer, and any other parties to remove all barriers to successful competitive employment and continued employment Develops appropriate records and complete all documentation as required by funding agency and CCS Travels to worksites and accesses varying workspaces, as necessary Reports regularly to supervisor on client status Completes and submits all required reporting forms, including hours worked, in a timely manner MINIMUM REQUIREMENTS Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources. High School Diploma or GED Knowledge or experience in working with individuals with disabilities Knowledge of job development and job coaching techniques Ability to work independent of direct supervision Obtain State of Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Valid Arizona Driver License, proof of insurance, and Arizona Motor Vehicle Division 39 month Motor Vehicle Report Pre-employment drug screening (incudes marijuana, regardless of recreational use laws) (employer paid) REGULATORY Must be at least 18 years of age Valid driver license, proof of insurance, and 39-month motor vehicle report Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid) PHYSICAL AND MENTAL REQUIREMENTS Position is on-site Ability to lift 60 pounds 20% of the time Work may be performed outdoors year-round and contain exposure to high heat, wind, rain, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Requires constant experience with competing priorities in an occasionally high-stress environment Excellent oral and written communication skills, including public speaking and reporting DESIRED QUALIFICATIONS Associate Degree in related field Additional years of directly-related experience American Sign Language skills, or willingness to learn 1 year of experience in customer service Ability to obtain Secret Clearance for Federal Contracts First Aid and CPR certification Training in Article 9 and Prevention and Support Training Certificate The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job. We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.
    $45k-64k yearly est. 32d ago
  • Advocacy Program Specialist

    Arizona Department of Administration 4.3company rating

    Development specialist job in Phoenix, AZ

    AHCCCS Arizona Health Care Cost Containment System Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork The Arizona Health Care Cost Containment System (AHCCCS), Arizona's Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Advocacy Program Specialist Division of Behavioral Health & Housing (DBHH) Job Location: Address: 150 N. 18th Ave, Phoenix, AZ 85007 Posting Details: Must reside in Arizona. Salary: $49,000 - $51,000 Grade: 19 FLSA Status: Non-Exempt Closing Date: Open Until Filled This position requires in-state travel in the Phoenix Metropolitan area up to approximately 50% of the time. Candidate may be eligible for remote work based in the Phoenix Metropolitan area. Job Summary: A career in public service awaits you. COME JOIN OUR TEAM! A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities. What You'll Do: This position will be responsible for the delivery of Special Assistance to individuals with a serious mental illness (SMI) determination with an identified need (as defined by A.A.C. R9-21-104) in the Phoenix Metropolitan area with activities that include: (1) education regarding an individual's rights, (2) advocate on behalf of clients, (3) assist clients in protecting their rights and obtaining needed services and (4) actively participate in the grievance and appeals process as necessary. This position also provides education, advocacy and support to the community as needed and as assigned. This position requires in-state travel in the Phoenix Metropolitan area up to approximately 50% of the time. Candidate may be eligible for remote work based in the Phoenix Metropolitan area. Major duties and responsibilities include but are not limited to: • Provide intensive advocacy by representing individuals with an SMI determination and identified as in need of Special Assistance in the services planning, discharge planning and administrative grievance and appeals processes. Conduct meetings via telephone, video conference and in person as deemed necessary and follow the approved documentation protocol. • Provide information, technical assistance and facilitate the resolution of issues with the Regional Behavioral Health Agreements (RBHA) and care providers to meet the needs of the clients. • Promote client rights and protection through outreach, the distribution of educational materials and facilitation of group education in the community. • Immediate representation to all newly assigned special assistance members, including but not limited to, initial outreach welcoming clients to OHR, explaining the role and preparing the advocacy chart. • Provide advocacy and guidance to the community about SMI grievances and appeals and service & discharge planning. • Completes weekly/monthly activity reports and database (case list) entries in a timely manner. Knowledge, Skills & Abilities (KSAs): Knowledge: • Basic structure and operation of the behavioral Health system service and discharge planning processes; consumer rights • SMI grievance and administrative appeal processes, rules, statutes and regulations that define the standards of care applicable to the behavioral health system • Understanding of all applicable regulations, policies and procedures • Practical application of working with stakeholders and clients including their natural and formal supports - Intermediate knowledge of Microsoft products • Understanding of HIPAA • Understanding of the Arizona Administrative Code R9-21 Skills: • Negotiation skills including but not limited to collaborative communication • Strong interpersonal skills with people of diverse cultures and socioeconomic backgrounds and those in crisis • Effective written communication skills, including writing of reports and professional correspondence • Time management and attention to detail • Oral and written case preparation and presentation c Proficient at review and interpretation of policy, law and designated record sets Abilities: • Communicate professionally, both orally and in writing with clients and their RBHA provider to facilitate resolution or presenting issues • Effectively educate on how to navigate the behavioral health system, up to and including how to access services and exercise the SMI rights • Organize and prioritize multiple tasks and to re-prioritize as necessary • Conduct client meetings by telephone, video conference or in person as guided by standard of work and immediate supervisor • Research, comprehend and recite the Arizona Administrative Code R9-21 to enforce the SMI rights Qualifications: Minimum: • Two years of experience in Arizona's public behavioral health field and one year of experience in the provision of advocacy. Preferred: • Bachelor's degree in psychology, sociology, social work, public health, law or similar field. Pre-Employment Requirements: • Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: • 10 paid holidays per year • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here. • Other Leaves - Bereavement, civic duty, and military. • A top-ranked retirement program with lifetime pension benefits • A robust and affordable insurance plan, including medical, dental, life, and disability insurance • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) • RideShare and Public Transit Subsidy • A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program • Administered through the Arizona State Retirement System (ASRS) • Defined benefit plan that provides for life-long income upon retirement. • Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. • Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program • Voluntary participation. • Program administered through Nationwide. • Tax-deferred retirement investments through payroll deductions. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing ********************. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $49k-51k yearly 9d ago
  • Seasonal Corporate Trainer

    Education at Work 3.8company rating

    Development specialist job in Tempe, AZ

    Job DescriptionThe Corporate Trainer is responsible for the delivery and implementation of training strategies and curriculum designed to strengthen employee performance and drive exceptional customer experiences. This role ensures alignment with key performance indicators, supports collaboration across internal departments, and promotes best practices within client programs. The Corporate Trainer will contribute to a culture of continuous improvement using actionable data, process compliance, and innovative training solutions. This is a seasonal position with an expected end date of either January 30, 2026, or April 30, 2026, depending on the needs of the organization.Essential Functions Onboarding and Development: Deliver comprehensive new hire onboarding programs, upskilling trainings, and ongoing professional development for new and existing student employees. Strategy and Solutions: Collaborate with the training team to create strategies, roadmaps, and solutions based on industry best practices, user feedback, and data analytics. Instructional Techniques: Utilize engaging instructional techniques and formats, such as role playing, peer to peer interaction, group discussion, shadowing, e-learning, and lecture. Skill Assessment: Analyze student employees' product knowledge, problem-solving abilities, communication, and navigation skills and record the findings. Coaching and Evaluation: Monitor and evaluate calls during on-the-job training to ensure proper call handling, and compliance with workflows and tools; schedule coaching sessions improvement and development purposes. Quality Improvement: Utilize quality alerts, trend data, compliance issues and audit results to update training materials and reduce knowledge gaps. Calibration Meetings: Attend or conduct collaborative meetings with the internal team and client to ensure consistency and accuracy of the training curriculum. Reporting and Documentation: Accurately report daily activities, track, and maintain key metrics, assessments, attendance, and coaching records; submit operation handover report and process changes to stakeholders. Education/Experience Bachelor's degree in a business-related field preferred. A minimum of 2 years in training experience or equivalent combination of education and experience. At least 1- 2 years of previous customer service, contact/call center environment experience preferred. Additional Requirements Excellent verbal, written, and interpersonal skills, as well as presentation skills. Knowledge of existing and emerging training methods/tools; curriculum writing skills. Prior experience in classroom instruction, customer service and call center environment. Ability to analyze data and assess needs, linking training and design to performance. Experience in continuous improvement efforts, coaching and mentoring. Ability to build rapport and effective working relationships with peers, clients, and all levels of management. Flexibility to adapt to changing priorities and business practices. Intermediate level of knowledge/familiarity with PC hardware and software. Intermediate Excel proficiency, including the ability to: Add/edit/remove formula-based rule formatting. Manage data validations. Implement other fail safes to ensure reliable analytical output. ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
    $36k-56k yearly est. 1d ago
  • Training Specialist

    Certified Laboratories Inc. 4.2company rating

    Development specialist job in Phoenix, AZ

    Job Description Are you passionate about shaping exceptional employee experiences and building a culture of continuous learning? We are seeking a hands on Training Manager to lead the development and execution of a best-in-class learning strategy for our multi-site laboratory testing organization. This is a high-impact role responsible for creating a consistent, streamlined approach to training that empowers employees, strengthens retention, and drives operational excellence. From onboarding new hires to preparing future leaders, you will design and deliver programs that make a measurable difference in performance and engagement. This leader will uphold our purpose - so the world can trust in what it consumes by fostering a culture aligned to our mission and values: Purpose: So the world can trust in what it consumes. Mission: Partner with customers to deliver innovative scientific solutions and expertise. Values: start with the customer, commit to safety and quality, drive to deliver, act with integrity and support the team. ESSENTIAL RESPONSIBILITIES Own the Learning Journey: Develop and implement a comprehensive and modernized training framework that ensures consistency and quality across all sites. Ensure training is prioritized according to business needs. Ensure training curriculum evolves with changing business capability needs. Transform Onboarding: Lead the design and execution of an engaging first-year onboarding experience-critical to employee success and retention. Build Skills & Careers: Oversee technical, professional, and leadership development programs that enable career progression and readiness for future roles. Measure What Matters and Enable Accountability: Manage a Learning Dashboard of KPIs to track training effectiveness, completion rates, and impact on business outcomes. Use data-driven insights to continuously improve training effectiveness and drive accountability. Enable Local Teams: Mentor and enable regional Training Specialists through a Train-the-Trainer program, ensuring they have the tools and guidance to deliver excellence locally. Collaborate for Impact: Partner with Operations, HR, Quality/Regulatory, Safety, and other stakeholders to ensure training meets compliance standards and supports organizational goals. Innovate & Improve: Continuously evaluate and enhance training content, delivery methods, and measurement practices to keep learning engaging and effective MINIMUM QUALIFICATIONS Bachelor's degree required (Education, Organizational Development, HR, or related field preferred). 5-10 years in adult learning and development within an operational or multi-site environment. Experience in multisite, preferably regulated, environments (laboratory, healthcare, manufacturing). Proven success in designing and implementing training programs that drive measurable results. PREFERRED QUALIFICATIONS Technology savvy with experience working in Learning Management Systems Strong attention to detail is required in QC'ing training content and materials Ability to lead through collaboration and inspire a culture of learning. Ability to analyze data and translate insights into actionable strategies. Strong organizational and skills Exceptional communication and facilitation skills with the ability to influence across multiple levels and locations. PROFESSIONAL ACCOUNTABILITIES Quality Excellence: Promote a culture where quality is embedded into every action in self and others. Customer-Focus: Through training efforts, enable timely, high-quality results and solutions that build trust with our partners, meet and exceed customer expectations and enhance our reputation in the market to expand business opportunities. People-Centricity: Contribute to a safe, engaging, and inclusive environment. Be present and accessible, ensuring team members are supported, empowered, trained and motivated to perform at their best and reach their full potential. Profitability: Under direction of the lab leader, encourage and enable efforts to drive cost efficiency within the lab through managing labor and scheduling, courier, inventory and optimizing all resources to ensure sustainable, efficient operations. Innovation: Enable a team that is relentlessly focused on continuous improvement, learning openly from defects, and championing problem-solving, new ideas to improve service, quality, and efficiency. BENEFITS: Progressive 401k Retirement Savings Plan Employer Paid Short- Term and Long-Term Disability, and Life Insurance Group Medical Tuition Reimbursement Flexible Spending Accounts Dental Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
    $43k-67k yearly est. 7d ago
  • Workforce Program Specialist

    Arizona Department of Administration 4.3company rating

    Development specialist job in Florence, AZ

    ARIZONA DEPARTMENT OF CORRECTIONS REHABILITATION & REENTRY Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness. WORKFORCE PROGRAM SPECIALIST (INDUSTRIAL PROGRAM SPECIALIST) Job Location: Address: Arizona State Prison Complex - Eyman Arizona Correctional Industries (ACI) 4374 East Butte Avenue Florence, Arizona 85132 *************************** Posting Details: Salary: $45,786.00 Grade: 17 Open Until Filled Job Summary: Make your law enforcement, correctional, military, or security experience work for you. This rewarding career opportunity is waiting for you. Apply today! The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is hiring individuals with supervision experience to oversee workforce participants and/or inmates' activities at ACI sites and in the community. This role involves supervising production in a manufacturing setting, maintaining security, and fostering a safe and efficient work environment. For further information about the Arizona Correctional Industries, visit: ******************* Job Duties: - Supervises workforce participants and community-based work crews at ACI work sites - Maintains the safety and security of participants and work crews through site, vehicle, pat, and stripte searches - Conducts continuous observations and accountability headcounts - Oversees production activities and workforce conduct in manufacturing centers - Coordinates with the designated Regional Operations and Workforce Development Managers to align workforce efforts with production schedules and operational needs - Reviews work output, provides coaching, and administers performance evaluations and discipline when necessary - Maintains safe, orderly, and productive work sites and supervises civilian work crew leaders where applicable - Ensures timely completion and submission of reports related to incidents, work performance, and operational issues - Assists participants in gaining industry-recognized credentials and accessing apprenticeship programs - Monitors contractors for compliance with ACI contract obligations - Partners with ACI's Training and Education Manager to help participants secure post-release employment - Drives / operates State vehicles to transport participants, attend to worksite needs, or on State business - Performs other duties appropriate to the assignment Knowledge, Skills & Abilities (KSAs): Knowledge of: - Federal, State, and agency laws, rules, regulations, policies, and procedures relevant to the assignment - Principles and practices of inmate management and supervision - Problem-solving and conflict resolution techniques - Inventory controls - Search techniques Skill in: - Applying laws, rules, regulations, policies, and procedures - Written and verbal communication - Establishing and maintaining interpersonal relationships - Problem-solving, conflict resolution, and decision-making - Inventory control and search techniques - Attention to detail - Prioritization and time management - Leadership and supervision Ability to: - Lift/Cary approximately 20 lbs. - Push/Pull approximately 20 lbs. - Walk/Run approximately .25 miles - Establish and maintain security, order, and discipline measures - Work with and supervise inmates - Maintain security and control of tools, equipment, and confidential information - Diplomatically and tactfully respond to issues - Establish and maintain professional working relationships with employees and inmates - Administer work evaluations and work production reviews - Evaluate documentation for accuracy and completeness - Conduct various types of searches - Work independently with minimal supervision, make sound decisions - Adhere to and enforce ADCRR's policies and procedures - Provide clear and concise instructions to inmate workers - Safely transport inmates between the facility and work location Selective Preference(s): - Commercial Driver's License (CDL) with passenger endorsement - Two (2) years of experience as a Correctional Officer, or professional experience in correctional services or the criminal justice field. Candidates who have been separated from State Service for more than two (2) years will require successful completion of a training curriculum upon their assignment to the position Pre-Employment Requirements: Employment is contingent on the selected applicant passing a background investigation and a drug test. Requires a valid Commercial Driver's License (CDL) with passenger endorsement within 90 days in the event there is a rotation and/or operational need that requires transporting inmates. Candidates who have been separated from State Service for more than two (2) years will require successful completion of a training curriculum upon their assignment to the position. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees: - Vacation and sick days with 10 paid holidays per year - Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). - Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options - Exceptional retirement program - Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program - An incentivized commuter club and public transportation subsidy program Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
    $45.8k yearly 48d ago

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