Senior Training and Development Specialist
Development specialist job in Livonia, MI
Why join?
Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a substantial impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand.
Purpose: A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis.
Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base
Focus is on “working families”, “everyday Americans”, “ordinary citizens”, “mainstream population” “average income households”, providing life insurance products that truly impact people's lives (more information will be provided in the interview).
Team (Culture): USA Today named us a 2024 and 2025 top US workplace.
Who are we looking for?
The Senior Training and Development Specialist is a versatile, cross-functional role that supports both learning program design and training coordination across the organization. This role combines core responsibilities of a program manager with the strategic perspective of an HR business partner. It is ideal for a candidate ready to lead enterprise learning initiatives, collaborate across departments, and contribute to organizational growth.
Responsibilities
How will you contribute?
Training Program Design & Ownership
Design and manage enterprise learning and training programs that address key business and leadership needs
Collaborate with subject matter experts and HR business partners to assess needs and develop learning objectives
Create and maintain instructional materials, learning content, and scalable delivery tools
Training Coordination & Delivery
Ensure consistency and alignment across department-led training programs
Partner with trainers to support program implementation and delivery readiness
Manage training schedules, communications, and logistics in collaboration with team members
Support LMS usage, content updates, and tracking in partnership with HRIS
Scalability & Future Growth
Participate in knowledge-sharing forums, learning networks, or communities of practice
Build templates, frameworks, or processes to support team development and future specialization
Contribute to change readiness or organizational efficiency initiatives as needed
Qualifications
What do you offer?
Bachelor's degree in HR, Education, OD, or related field
5-7 years of experience in learning, talent development, or HR business partnership roles
Strong instructional design and facilitation skills
Familiarity with LMS platforms, learning evaluation, and HR systems
Collaborative, adaptable, and comfortable working across functional teams
What can we offer?
Enjoy a hybrid work environment that promotes work-life balance.
Comprehensive medical, dental, and vision coverage starting from your first day.
Employer 401k match and employer contribution to a pension plan.
Generous PTO and paid parental leave to support your family needs.
Opportunities for associate engagement in various social programs and community involvement initiatives backed by the company.
#LI-Hybrid
Auto-ApplyTraining & Development Specialist (Mortgage Sales)
Development specialist job in Southfield, MI
at loan Depot
Responsible for the development, administration and delivery of all approved training programs (on-line and classroom) for loan Depot. Additionally, responsible for maintaining standards; meeting prescribed timelines and budgetary objectives; exuding proactive abilities to work, while continuously improving the learning process for loan Depot employees. Ensures the performance of all duties in accordance with the company's policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates. Responsibilities:
Actively supports and promotes loan Depot's core values, statement of purpose, strategies, and reward compensation models; understands and complies with best practices.
Works in conjunction with Human Resources and Recruiting departments to deliver new hire, on-boarding, and ongoing training of employees.
Responsible for the design, implementation, evaluation, and ongoing maintenance of classroom and online training solutions; measures the effectiveness of training and education solutions.
Determines and implements best delivery methods and approaches for materials; conducts front-end analysis to determine user needs and assess performance gaps.
Delivers high-quality online and paper-based materials including slides, participant guides, instructor guides and assessments.
Responsible for the enrollment, tracking and reporting process for each class.
Maintains existing materials to ensure they are in-line and up-to-date with operational processes, systems, and products.
Partners with a variety of subject matter experts to identify training needs, content, and content updates; interfaces with employees and managers to assure on time delivery and accuracy of materials.
Maintains knowledge of current training techniques: researches new/better ways to promote the internal training.
Responsible for using integrity when using the performance review system.
Performs other duties and projects as assigned.
Requirements
High school diploma or equivalent is required.
Minimum one (1) + years of related work experience required.
Mortgage banking/mortgage origination experience required.
This role will be 100% onsite in Southfield, MI.
Why work for #teamloan Depot:
Aggressive compensation package based on experience and skill set.
Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
Work with other passionate, purposeful, and customer-centric people.
Extensive internal growth and professional development opportunities including tuition reimbursement.
Comprehensive benefits package including Medical/Dental/Vision.
Wellness program to support both mental and physical health.
Generous paid time off for both exempt and non-exempt positions.
About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $62,000 and $85,500. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyLearning Specialist
Development specialist job in Allen Park, MI
Details:
Stefanini Group is hiring!
Stefanini is looking for a Learning & Development Specialist, Allen Park, MI (Onsite)
For quick apply, please reach out Lokesh Sharma at ************/***************************
We are looking for the candidate who is responsible for Author, coordinate review, and publish the quarterly Technical Training Electronic Field Communication (EFC). Maintain Client Accepted Service Training (FAST) program course list for technician training equivalency. Triage Client Technical Training Report-A-Problem concerns related to systems issues
Responsibilities
North American Standard Training and Resource System (STARS) Administrator - tasks include creating/maintaining training planners, activating courses and setting due dates, triaging STARS issues with STARS IT Development Team, coordinating with Learning Management System (LMS) provider to discuss needs/concerns, and review training courses to provide feedback to Content Development Team
Partners with others across the enterprise to leverage resources, common processes and technologies for greater efficiency for Client
Assist with training vehicle ordering
Assist with tool and equipment ordering for training centers
Assist in future LMS migration tasks
Assist with global training delivery concerns
Identify and research new technologies and learning processes to maintain Client best-in-class training experience
Details:
Experience Required
2 - 5 years of relevant experience in a coordination role including: Field Communication Systems Administration SharePoint Expertise
Training Coordination
SharePoint
Experience Preferred
Additional experience preferred, but not required includes: Automotive Technical Expertise including: Vehicle Systems Tools and Equipment Technical Training
Education Required
High School Diploma / GED
**Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives***
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process, including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.
#LI-LS1
#LI-ONSITE
Easy ApplyMarket Development Specialist
Development specialist job in Detroit, MI
Welcome to the future of wound care. AVITA Medical is a therapeutic, acute wound care company leading the development and commercialization of novel wound therapy technologies and skin reconstruction solutions designed to Heal at the Speed of Life. Our portfolio includes the RECELL System, which uses a patient's own cells to stimulate healing and repigmentation in the wound bed, Cohealyx, a collagen dermal matrix to support cellular migration and revascularization, and PermeaDerm, a biosynthetic wound matrix that serves as a wound temporizer or primary dressing.
As an organization, we believe:
* Patients are at the heart of everything we do
* Our employees are the lifeblood of AVITA Medical
* Passion is key to making a difference
* Quality impacts everything we do
* Integrity is essential to our success
The Market Development Specialist (MDS) is a hospital-based field representative responsible for supporting sales growth and clinical adoption of AVITA Medical's acute wound care portfolio-RECELL, Cohealyx, and PermeaDerm. This role partners closely with the Advanced Therapeutics Specialist (ATS) to expand market presence, drive account development, and provide procedural and educational support across operating rooms and acute care settings.
The MDS position is a mid-level sales role designed for individuals looking to advance in hospital-based medical device sales, with direct support and mentorship from senior field leadership.
Requirements
* 3-5 years of experience in medical device, biologics, or healthcare sales.
* Exposure to operating room or hospital-based selling environments is highly desirable.
* Strong interpersonal, communication, and relationship-building skills.
* Ability to balance clinical support with commercial execution.
* Motivated self-starter with a passion for improving patient outcomes.
* Willingness to travel frequently within assigned territory.
Responsibilities
* Support sales growth for RECELL, Cohealyx, and PermeaDerm in the assigned territory.
* Develop relationships with surgeons, OR staff, and wound care clinicians to increase product adoption.
* Assist the ATS in identifying new business opportunities and expanding usage within existing accounts.
* Execute call points and activity plans to drive awareness and utilization of AVITA products.
* Partner with the ATS on account strategy, territory planning, and customer engagement initiatives.
* Provide in-person procedural support for surgical cases under the direction of the ATS.
* Ensure correct preparation, handling, and application of AVITA products during procedures.
* Serve as a resource for surgeons and staff during RECELL Spray-On Skin procedures and use of
* Assist in pre- and post-procedure follow-up activities as needed.
* Conduct in-services, product demos, and educational sessions for clinical staff.
* Train nurses, residents, and support staff on safe and effective product use.
* Support onboarding of new users in collaboration with the ATS and Clinical Education team.
* Drive adoption in new departments and care settings (e.g., plastics, trauma, surgical units).
* Share customer feedback, market insights, and competitor activity with the ATS and broader team.
* Support local and regional events, conferences, and product launches.
* Partner with ATS, Sales Directors, Clinical Educators, Market Access, and Reimbursement teams.
* Contribute to clinical evaluations and KOL engagement opportunities.
* Participate in company training programs, sales meetings, and workshops.
Your Physical Work Environment Will Require: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, and hear, stand, walk and/or balance, use hands and fingers to type, handle, feel, grasp, push, and pull. Hand-eye coordination necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus. The individual is frequently required to reach with hands and arms, and repetitive motion. The individual is occasionally required to stoop, kneel, or crouch. The individual may occasionally lift and/or move up to 25 pounds. Employees must demonstrate competency to observe universal precautions for infection control from blood borne pathogens and infectious diseases as required to protect from human blood and certain human body fluids. PPE would include but not limited to gloves, gowns/ aprons, masks/respirators. Respiratory Protection Program (RPP) designated positions will be subject to the federal respiratory protection standard as per 29 CFR 1910.134 requiring medical clearance and a passing Fit test to don a respirator. Additionally, as per the same regulation, facial hair affecting the seal on a tight-fitting negative pressure respirator is not allowable for Respiratory Protection Program (RPP) designated positions.
AVITA Medical is an E-Verify participant.
AVITA Medical recognizes the role of information security in ensuring that users have access to the information they require to carry out their work in a secure manner. AVITA Medical is committed to protecting the security of its information and information systems. As such, each role within AVITA Medical must demonstrate the same commitment to information security.
Salary Description
$105,000 - $115,000 Annually
Learning & Development Training Coordinator
Development specialist job in Allen Park, MI
Akkodis is seeking a Learning & Development Training Coordinator for a Contract with a client in Allen Park, MI(Hybrid). You will coordinate and manage technical training programs, including publishing electronic field communications and maintaining course lists.
Rate Range: $32/hour to $34/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Learning & Development Training Coordinator job responsibilities include:
* Author, review, and publish quarterly Technical Training Electronic Field Communications (EFC) to ensure accurate and timely updates.
* Maintain the program course list for technician training equivalency.
* Administer the North American Standard Training and Resource System (STARS) by creating and maintaining training planners, activating courses, and setting due dates.
* Coordinate with LMS providers and internal teams to resolve system issues and review training courses for quality improvement.
* Assist with ordering training vehicles, tools, and equipment for training centers and support global training delivery concerns.
* Research and identify new technologies and learning processes to maintain client best-in-class training experience.
Required Qualifications:
* Bachelor's degree in business administration, Education, or a related field (or equivalent experience).
* 2-5 years of experience in a coordination role involving training programs and systems administration.
* Proficiency in managing training systems (e.g., LMS, STARS) and coordinating technical training communications.
* Strong expertise in SharePoint and ability to collaborate across multiple teams to ensure training delivery and process efficiency.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************.
Pay Details: $32.00 to $34.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *************************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
* The California Fair Chance Act
* Los Angeles City Fair Chance Ordinance
* Los Angeles County Fair Chance Ordinance for Employers
* San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Easy ApplyDealer Warranty Programs Specialist
Development specialist job in Auburn Hills, MI
Stellantis Mopar Service, Parts & Customer Care Organization is currently seeking a highly skilled, Dealer Warranty Programs Specialist focused on warranty programs for dealers to join the Technical Service Organization team at Mopar Headquarters, in Auburn Hills, Michigan.
The Dealer Warranty Programs Specialist position is responsible for managing dealer programs that include but are not limited to a dealer evaluation program that rewards dealers with simplified claims processing based on select criteria, a program where dealers provide repair information beyond what is needed for claim review, and a program that connects assembly plants with dealers experiencing warranty issues. The specialist will use multiple systems in the warranty suite. Written and verbal communication skills are critical.
Duties include:
Dealer Evaluation Program:
The evaluation program has been established for several years. A thorough analysis of the existing criteria, along with an exploration of potential alternatives, is required to ensure continued effectiveness. Leading this comprehensive review will be among the initial and critical responsibilities of the selected candidate.
Development of criteria to determine vehicle repeat repairs
Learning and updating SAS code used in evaluation processes
Weekly, monthly, and quarterly updates to dealer facing website
Evaluation, assignment, and communication of results at the dealer level and with and Field Operations
Coordination with Claim System Business owner to ensure proper system parameters
Repair Information Program:
Use of AI and other analytics tools to improve understanding of repair order data analysis
Partnership with Global for common repair information standards
Coordination with Technical Assistance evaluation of repair information quality
Dealer Partnership:
Analysis of dealer claims data compared to plant vehicles to identify potential dealers
Contacting dealers and Field Operations personnel for dealer selection in program
Establishing frequency of contacts between plant and dealership
Support of cross functional team (Assembly, Field Operations, Service)
Systems to be used:
Stellantis Global Claim System (GCS)
SAS Enterprise Guide for evaluation
Snowflake
Co-Pilot
JD Power
Program Specialist I
Development specialist job in Troy, MI
Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.
We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
See what it's like to work at AGS by searching #LifeAtAGS on any social network.
The Program Specialist I is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist I, acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.
Responsibilities:
Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing
Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
Document requirement intake conversations in appropriate database (VMS, AGS360)
Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process
Coach, manage and oversee performance of participating staffing suppliers
Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
Monitor performance against contract SLA's , requisition aging, invoicing, time and expense entry and vendor compliance tracking
Maintain and update monthly activity and performance reports
Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
Assist with the collection of company assets from vendors (laptop, badges, etc.)
Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
Log all client and vendor inquiries into Salesforce.com
Qualifications
University degree preferred or applicable experience
Experience in high volume coordination activities
At least 1year of any customer service industry experience
Client hiring manager/supplier facing
Excellent verbal and written communications
Ability to work in a dynamic environment that changes from day to day
Strong analytical and problem solving skills
Strong documentation and follow up skills
Strong time management
Strong organization skills and attention to detail
Knowledge of MS Office (Excel, Word, PPT) and PC skills
Able to work independently with some direction
Customer Focused
Additional Information
Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
Medical, dental & vision
Hospital plans
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Tuition Assistance
Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for accommodation options.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
Program Specialist I
Development specialist job in Troy, MI
Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.
We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
See what it's like to work at AGS by searching #LifeAtAGS on any social network.
The Program Specialist I is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist I, acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.
Responsibilities:
Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing
Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
Document requirement intake conversations in appropriate database (VMS, AGS360)
Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process
Coach, manage and oversee performance of participating staffing suppliers
Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
Monitor performance against contract SLA's , requisition aging, invoicing, time and expense entry and vendor compliance tracking
Maintain and update monthly activity and performance reports
Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
Assist with the collection of company assets from vendors (laptop, badges, etc.)
Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
Log all client and vendor inquiries into Salesforce.com
Qualifications
University degree preferred or applicable experience
Experience in high volume coordination activities
At least 1year of any customer service industry experience
Client hiring manager/supplier facing
Excellent verbal and written communications
Ability to work in a dynamic environment that changes from day to day
Strong analytical and problem solving skills
Strong documentation and follow up skills
Strong time management
Strong organization skills and attention to detail
Knowledge of MS Office (Excel, Word, PPT) and PC skills
Able to work independently with some direction
Customer Focused
Additional Information
Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
Medical, dental & vision
Hospital plans
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Tuition Assistance
Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email
[email protected]
for accommodation options.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
Privacy Program Specialist, Training & Governance
Development specialist job in Dearborn, MI
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
As a global leader in advanced mobility solutions, our outstanding team of legal professionals helps us navigate the continually changing legal and regulatory landscape. In our Office of General Counsel, you'll be part of an organization that collaborates with outside counsel to operate as a global team and deliver world-class legal, tax and audit services to client groups throughout the company.
In this position...
Shape Ford's global privacy culture and knowledge. You will be instrumental in building and fostering a strong privacy-aware culture across the entire organization, including leading our annual "Privacy Week" initiative. Your work will directly empower employees globally to understand and adhere to critical privacy policies, making a tangible difference in how Ford protects data.
Drive the evolution of privacy governance through strategic frameworks and global collaboration. This role offers a unique opportunity to enhance Ford's privacy governance frameworks while facilitating vital global roundtables for our privacy teams worldwide. You will play a key role in developing best practices, ensuring consistent application of policies, and fostering a unified global privacy approach.
Expand your expertise with diverse, high-impact program contributions. Beyond training and governance, you will have the flexibility to support various operational needs within the privacy program, gaining broad exposure to different facets of data protection. This versatility will accelerate your professional development and provide a comprehensive understanding of privacy operations at an iconic company.
You'll have...
You'll have 5 years of experience or an equivalent combination of relevant education and experience.
Even better, you may have...
Professional privacy certifications, such as CIPP (Certified Information Privacy Professional), CIPM (Certified Information Privacy Manager), or CPT (Certified Professional in Training).
Experience in a dedicated privacy, compliance, or legal role, with specific exposure to policy development, training, and global program coordination.
Experience working within a large, multinational organization, understanding the complexities of global training and governance.
Possess a foundational understanding of global privacy laws and regulations (e.g., GDPR, CCPA).
Experience with instructional design principles, adult learning methodologies, and event management.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8.
For more information on salary and benefits, click here: BENEFITS
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid#LI-MN1
What you'll do...
You will lead the design, development, and delivery of engaging privacy training content and awareness campaigns, including managing the annual "Privacy Week" initiative to increase company-wide privacy awareness.
You will oversee and enhance Ford's privacy governance frameworks, ensuring that policies and procedures are up-to-date, consistently applied, and aligned with global regulatory requirements.
You will organize and facilitate global roundtables and forums for our worldwide privacy teams, fostering collaboration, knowledge sharing, and alignment on privacy best practices across different regions.
You will act as a trusted advisor to internal teams on privacy policy interpretation and implementation, guiding compliance.
You will provide versatile support for other critical privacy program operations and initiatives, demonstrating adaptability and contributing to a wide range of tasks as needed.
Auto-ApplyStaff Development Specialist - 500309
Development specialist job in Toledo, OH
Title: Staff Development Specialist
Department Org: Staff Development - 108840
Employee Classification: J1 - Salaried Full Time HSC
Bargaining Unit: Professional Staff Association
Primary Location: HSC H
Shift: 1
Start Time: 8:00 am End Time: 4:30 pm
Posted Salary: Will commensurate with education and experience
Float: True
Rotate: True
On Call: False
Travel: False
Weekend/Holiday: False
Job Description:
Assesses learning needs and designs, implements, and evaluates educational activities which promote the knowledge, skills, and competencies of nurses and other patient care team members. Develops, implements and monitors the orientation program for all new nursing personnel.
Minimum Qualifications:
1. Registered Nurse with current licensure in the State of Ohio.
2. BSN required, MSN preferred.
3. Minimum of three years experience in the clinical practice of nursing, experience in coordinating projects, and experience in group presentations required.
4. Previous experience in staff development required. Knowledge of principles of adult learning required.
Communications and Other Skills
1. Exhibits accuracy, integrity and flexibility; is punctual and dependable.
2. Possesses organizational, problem-solving, and critical thinking skills.
3. Demonstrates ability to work with self-direction and effectiveness under minimal supervision.
4. Demonstrates excellent written and verbal communication skills; possesses group facilitation skills.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Leadership Coaching & Training Specialist
Development specialist job in Highland Park, MI
The Leadership Coaching & Training Specialist will be responsible for developing leadership coaching skills, ensuring proficiency in client processes, and facilitating the onboarding of new leaders. This role will focus on empowering leaders to foster team growth, navigate organizational processes, and create a culture of accountability and performance excellence. The ideal candidate will have strong experience in leadership coaching, a deep understanding of corporate processes, and a passion for mentoring and onboarding new leaders.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - ****************************
RESPONSIBILITIES
* Leadership Coaching: Develop and implement coaching programs that enhance the leadership capabilities of both new and existing leaders. Provide personalized coaching to help leaders improve their performance, decision-making, and team management skills.
* Process Proficiency: Ensure leaders are well-versed in client processes, tools, and systems. Conduct regular training and workshops to improve operational efficiency and process adherence within leadership teams.
* Onboarding: Lead the onboarding process for new leaders, ensuring a smooth transition into their roles. This includes helping them understand company culture, expectations, key performance metrics, and available resources.
* Mentorship: Serve as a mentor for leaders, providing guidance on career growth, leadership challenges, and strategic thinking.
* Performance Development: Assess leaders' current performance levels and identify areas for improvement. Work with them to set personal and professional goals and provide actionable feedback to drive success
* Training Facilitation: Design and facilitate workshops, training sessions, and development programs focused on leadership growth, conflict resolution, and team management.
QUALIFICATIONS
* Successful completion of client training within 60 days of entry in role.
* 2 or more years' experience in a call center supervisory role
* Proven experience in leadership coaching or similar coaching and development capacity
* Strong understanding of Qualfon and client specific processes
* Excellent communication and interpersonal skills
* Ability to inspire and develop leadership talent at all levels of the organization
Apply
Life Enrichment Program Specialist - Corporate
Development specialist job in Southfield, MI
Job Description
The Life Enrichment Program Specialist is a key member of PACE SEMI and coordinator to our LE and care team, responsible for developing, planning, and coordinating engaging, participant-centered activities that promote the physical, emotional, cognitive, and social well-being of our senior participants. This role is ideal for someone who is creative, compassionate, and passionate about enhancing the quality of life for older adults in a structured, community-based setting.
Responsibilities:
Program Planning & Implementation. Partnering with LE Therapist to understand status, evolve to create exciting activities for centers in a standardized manner.
Partner on monthly calendar development and implementation of diverse activities tailored to the interests, abilities, and cultural backgrounds of participants.
With the center leadership, ensure group and one-on-one programs including music, art, games, exercise, reminiscence therapy, and intergenerational events and more are occurring to participants satisfaction.
Accountable to the participant satisfaction survey results with center leadership.
Incorporate therapeutic and recreational goals into daily programming to support participants' care plans.
Partner with leaders, staff, environmental, and safety officer for environmentally safe activities.
Participant Engagement:
Build meaningful relationships with participants to understand their preferences and encourage active involvement.
Adapt activities to accommodate varying levels of physical and cognitive ability, including those with dementia or mobility challenges.
Provide emotional support and companionship to foster a warm, inclusive environment.
Communication:
Work closely with nursing, social work, and rehabilitation staff to align activities with participants' health and wellness goals.
Communicate regularly with families and caregivers regarding participant engagement and progress as needed.
Coordinate with volunteers, entertainers, community partners, and others to enrich programming.
Documentation & Compliance:
Partner with center leadership, other appropriate leaders and staff in accordance with PACE SEMI State & CMS licensing requirements.
Ensure all activities comply with safety protocols and infection control standards.
Compliance of competencies and training may be required in this role and responsibilities.
Education and Experience:
High school diploma or equivalent required; Associate's or Bachelor's degree in Therapeutic Recreation, Gerontology, or related field preferred.
Minimum 1-2 years of experience working with older adults in a healthcare, senior center, or adult day care setting.
Experience with dementia care and adaptive programming is highly desirable.
Skills:
Strong interpersonal and communication skills.
Creativity in developing meaningful and inclusive program.
Ability to lead groups, motivate participation, and partner with leadership ensuring programed activities designed are executed in a timely manner across centers.
Computer skills is a must.
Certifications:
Certified Activity Professional (NCCAP) or Therapeutic Recreation Specialist (CTRS) required.
CPR and First Aid certification required or obtainable upon hire with successful completion of less than 2 months.
Working Conditions:
Active, hands-on role requiring frequent movement, lifting up to 25 lbs., and occasional assistance with mobility devices.
May involve exposure to individuals with cognitive impairments or behavioral challenges.
Must be able to lift up to 25 pounds or more at times.
Any other duties or responsibility required as necessary by leader or leadership.
Field Sales Training Specialist - Midwest
Development specialist job in Detroit, MI
CMS
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:
LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Job Summary
Field based position to train and motivate new and tenured Territory Managers to meet and exceed their segment plans by spending 2-3 full days in the TM's territory, coaching and counseling to areas which need development post TM's participation of initial training period and attendance of corporate training.
Essential Functions
Assist new and tenured TMs/ATMs with business plan (and other) initiatives to ensure progress along their individual developmental path.
Collaborate with RM's to identify and coach to areas of opportunity.
Work collaboratively with Regional Managers to onboard and train new TMs/ATMs in the most effective way possible.
Train and assist TMs/ATMs to execute POA's as well as other marketing and sales initiatives.
Regularly conduct weekly scheduled field visits with TMs/ATMs that coach to achieving objectives set by their RM and AD.
Implement follow-up to coaching visits/calls as appropriate.
Proactively provide recommendations that align with business strategies within the region.
Provide verbal and written follow-up and observation reports that highlight and address TMs/ATMs strengths and areas for improvement or development.
Summary reports of FSTS field visit serve as template for the standard for FSTS training and teaching.
Assess territory with regard to history, territory type, existing prescribers, known territory issues or concerns with TM.
Proactively assess territory metrics and performance trends to identify areas of focus and/or improvement to achieve goals and objectives.
Identify and promote TM/ATM best practices. Assist TM's to identify opportunities to best utilize tools, internal support resources and marketing materials (AC's, CoPAs, Speakers, Mailers, Programs and exhibits).
Develop tailored training and development strategy specific to each TM/ATM following assessment of each TM's current business plan including opportunities, expectations, objectives, implementation, and timeframes.
Educate and reinforce the need for TMs/ATMs to adopt and apply the ZOLL Selling Skills methodology and understand the sales cycle.
Help TMs/ATMs to establish risk, risk stratify, and handle objections by using relevant data in a conversational manner when meeting with physicians.
May assist with special projects and other initiatives as assigned.
Will be asked to create and update presentations as indicated and to deliver content in assigned Phase I and II classes
Develop, lead and manage regional training and development initiatives-. i.e. Deliver Integrity Behavioral Styles Training to field sales.
Required/Preferred Education and Experience
Bachelor's degree required.
Two or more years experience working in clinical environment preferred.
Two or more years working in sales, training and/or mentoring role required.
Experience in the medical products industry preferred.
Two or more years with successful sales history required.
Must have dedicated coaching/training experience.
Must have experience and proficiency calling on physicians in an office or hospital setting.
Clinical knowledge of/experience with ECG interpretation, basic cardiac anatomy and physiology, etc. preferred.
Knowledge, Skills and Abilities
Must have a history of success in sales.
Must have dedicated coaching/training experience.
Excellent facilitation and presentation skills, able to effectively engage small and large scale audiences with diverse backgrounds.
Must be comfortable calling on physicians in an office or hospital setting.
Must be self-directed, work autonomously, and follow company SOP's.
Ability to edit and create Word documents containing graphics, manage spreadsheets, prepare presentations, send and receive e-mail, obtain information from the internet, etc. Computer Applications: Microsoft Word, Excel, PowerPoint, Access, and Outlook and audio-visual equipment.
Good communication and phone skills, which includes the ability to communicate effectively and professionally at all levels within the organization as well as directly with TMs/ATMs, RMs, and ADs.
Ability to prioritize assignments while working on various projects simultaneously.
Proficient with small and large scale project management experience with the ability to prioritize assignments while working on various projects simultaneously.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems and make appropriate judgment calls to insure the correct outcome.
Computer Skills: Computer Applications: Microsoft Word, Excel, PowerPoint, Access, and Outlook and audio-visual equipment.
Travel Requirements
90% This role requires travel 2-3 days a week to work with TMs/ATMs in their territories.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
$130,000.00 to $150,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at *********************
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Auto-ApplyContract Technology Training Specialist (Instructor)
Development specialist job in Troy, MI
Awecomm is an exciting IT services company delivering exceptional solutions to the small and midsize market. We are a nationally recognized top technology provider and are honored to be a Best & Brightest workplace 5 years and counting. Our unique service platform provides complete IT solutions for our clients so they can focus on their core business. We help our clients innovate with technology and process, enabling their growth and success. Our client partnership is central to our shared success. Overall, our core purpose is to
help great people advance and great companies thrive
.
At Awecomm, our values are core to our mission to be passionately supporting 25,000 great people:
Be Transparent - open and honest is not optional
Be Helpful - enthusiastic, flexible, supportive, and team oriented
Be Exceptional - together we can go beyond great, and be exceptiona
What you will be doing
We are seeking an experienced Technology Training Specialist on a contract basis to deliver engaging, instructor-led training sessions. This role will start with foundational AI courses and later expand to cover other technology fundamentals.
As a contract instructor, you will primarily deliver virtual and/or on-site training programs for Awecomm clients and internal teams, helping professionals enhance their technical proficiency and productivity.
Key Responsibilities
Deliver Training: Facilitate interactive, instructor-led sessions focused on AI fundamentals initially, then broaden to other technology topics (e.g., Microsoft 365).
Curriculum Development: Customize and update training materials to ensure relevance and engagement for diverse audiences.
Adaptability: Adjust teaching methods to suit different learning styles and environments (virtual and in-person).
Client Engagement: Represent Awecomm professionally, ensuring a positive learning experience for participants.
Feedback & Improvement: Collect participant feedback and recommend enhancements to training content and delivery.
Experience & skills that will enable your success
Experience: Proven experience in a training or educational role, with a strong track record of developing and delivering professional training programs to diverse audiences.
AI Knowledge: Solid understanding of AI fundamentals and practical applications
Technical Proficiency: Deep understanding of Microsoft Office 365 suite and a basic to intermediate knowledge of AI concepts and applications.
Communication Skills: Exceptional verbal and written communication skills, with the ability to explain complex technical information in an accessible manner to various audiences.
Adaptability: Comfortable with a contract role which includes flexible work schedules, including remote and on-site work, and able to adapt training methods to suit different environments and organizational cultures.
Contract Details
Type: Independent contractor (1099)
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Dealer Warranty Programs Specialist
Development specialist job in Auburn Hills, MI
Stellantis Mopar Service, Parts & Customer Care Organization is currently seeking a highly skilled, Dealer Warranty Programs Specialist focused on warranty programs for dealers to join the Technical Service Organization team at Mopar Headquarters, in Auburn Hills, Michigan.
The Dealer Warranty Programs Specialist position is responsible for managing dealer programs that include but are not limited to a dealer evaluation program that rewards dealers with simplified claims processing based on select criteria, a program where dealers provide repair information beyond what is needed for claim review, and a program that connects assembly plants with dealers experiencing warranty issues. The specialist will use multiple systems in the warranty suite. Written and verbal communication skills are critical.
Duties include:
Dealer Evaluation Program:
The evaluation program has been established for several years. A thorough analysis of the existing criteria, along with an exploration of potential alternatives, is required to ensure continued effectiveness. Leading this comprehensive review will be among the initial and critical responsibilities of the selected candidate.
Development of criteria to determine vehicle repeat repairs
Learning and updating SAS code used in evaluation processes
Weekly, monthly, and quarterly updates to dealer facing website
Evaluation, assignment, and communication of results at the dealer level and with and Field Operations
Coordination with Claim System Business owner to ensure proper system parameters
Repair Information Program:
Use of AI and other analytics tools to improve understanding of repair order data analysis
Partnership with Global for common repair information standards
Coordination with Technical Assistance evaluation of repair information quality
Dealer Partnership:
Analysis of dealer claims data compared to plant vehicles to identify potential dealers
Contacting dealers and Field Operations personnel for dealer selection in program
Establishing frequency of contacts between plant and dealership
Support of cross functional team (Assembly, Field Operations, Service)
Systems to be used:
Stellantis Global Claim System (GCS)
SAS Enterprise Guide for evaluation
Snowflake
Co-Pilot
JD Power
Leadership Development Associate - 100% Commission (TSG-5016)
Development specialist job in Detroit, MI
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
Staff Development Coordinator RN / Wound Care - Sign On Bonus
Development specialist job in Novi, MI
Sign on Bonus: $8000
Are you a nurse who is passionate about teaching others? The Staff Development Coordinator acts as the educator for The Manor of Novi, conducts orientation and has the opportunity to provide other in-service educational programs for the nursing staff.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
You will join an experienced, hard-working team that values communication and strong teamwork abilities
Responsibilities
Some of the responsibilities of the Staff Development Coordinator include:
Designs, plans and provides educational programs on all shifts and for all departments.
Participates in the staff evaluation process by providing attendance records and observation of employee performance.
Provides general facility orientation to all new employees and ongoing in-service education.
Plans and provides a monthly and annual schedule of planned education programs.
Ensures Certified Nursing Assistants (CNA)/State Tested Nursing Assistants (STNA) meet the annual 12-hour in-service requirement.
Actively participates in quality assurance and reports concerns to supervisor.
Qualifications
1-3 years of experience in long-term care setting preferred
Current Registered Nurse (RN) licensure in the state
CPR certification
About Ciena Healthcare
Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
Program Specialist I
Development specialist job in Troy, MI
Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges - from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.
We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
See what it's like to work at AGS by searching #LifeAtAGS on any social network.
The Program Specialist I is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist I, acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.
Responsibilities:
Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing
Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
Document requirement intake conversations in appropriate database (VMS, AGS360)
Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process
Coach, manage and oversee performance of participating staffing suppliers
Document all client/ supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
Monitor performance against contract SLA's , requisition aging, invoicing, time and expense entry and vendor compliance tracking
Maintain and update monthly activity and performance reports
Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
Assist with the collection of company assets from vendors (laptop, badges, etc.)
Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
Log all client and vendor inquiries into Salesforce.com
Qualifications
University degree preferred or applicable experience
Experience in high volume coordination activities
At least 1year of any customer service industry experience
Client hiring manager/supplier facing
Excellent verbal and written communications
Ability to work in a dynamic environment that changes from day to day
Strong analytical and problem solving skills
Strong documentation and follow up skills
Strong time management
Strong organization skills and attention to detail
Knowledge of MS Office (Excel, Word, PPT) and PC skills
Able to work independently with some direction
Customer Focused
Additional Information
Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
Medical, dental & vision
Hospital plans
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Tuition Assistance
Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
Life Enrichment Program Specialist (Part-Time)
Development specialist job in Southfield, MI
The Life Enrichment Program Specialist is a key member of PACE SEMI and coordinator to our LE and care team, responsible for developing, planning, and coordinating engaging, participant-centered activities that promote the physical, emotional, cognitive, and social well-being of our senior participants. This role is ideal for someone who is creative, compassionate, and passionate about enhancing the quality of life for older adults in a structured, community-based setting.
Responsibilities:
Program Planning & Implementation. Partnering with LE Therapist to understand status, evolve to create exciting activities for centers in a standardized manner.
Partner on monthly calendar development and implementation of diverse activities tailored to the interests, abilities, and cultural backgrounds of participants.
With the center leadership, ensure group and one-on-one programs including music, art, games, exercise, reminiscence therapy, and intergenerational events and more are occurring to participants satisfaction.
Accountable to the participant satisfaction survey results with center leadership.
Incorporate therapeutic and recreational goals into daily programming to support participants' care plans.
Partner with leaders, staff, environmental, and safety officer for environmentally safe activities.
Participant Engagement:
Build meaningful relationships with participants to understand their preferences and encourage active involvement.
Adapt activities to accommodate varying levels of physical and cognitive ability, including those with dementia or mobility challenges.
Provide emotional support and companionship to foster a warm, inclusive environment.
Communication:
Work closely with nursing, social work, and rehabilitation staff to align activities with participants' health and wellness goals.
Communicate regularly with families and caregivers regarding participant engagement and progress as needed.
Coordinate with volunteers, entertainers, community partners, and others to enrich programming.
Documentation & Compliance:
Partner with center leadership, other appropriate leaders and staff in accordance with PACE SEMI State & CMS licensing requirements.
Ensure all activities comply with safety protocols and infection control standards.
Compliance of competencies and training may be required in this role and responsibilities.
Education and Experience:
High school diploma or equivalent required; Associate's or Bachelor's degree in Therapeutic Recreation, Gerontology, or related field preferred.
Minimum 1-2 years of experience working with older adults in a healthcare, senior center, or adult day care setting.
Experience with dementia care and adaptive programming is highly desirable.
Skills:
Strong interpersonal and communication skills.
Creativity in developing meaningful and inclusive program.
Ability to lead groups, motivate participation, and partner with leadership ensuring programed activities designed are executed in a timely manner across centers.
Computer skills is a must.
Certifications:
Certified Activity Professional (NCCAP) or Therapeutic Recreation Specialist (CTRS) required.
CPR and First Aid certification required or obtainable upon hire with successful completion of less than 2 months.
Working Conditions:
Active, hands-on role requiring frequent movement, lifting up to 25 lbs., and occasional assistance with mobility devices.
May involve exposure to individuals with cognitive impairments or behavioral challenges.
Must be able to lift up to 25 pounds or more at times.
Any other duties or responsibility required as necessary by leader or leadership.
Staff Development Coordinator RN / Wound Care - Sign On Bonus
Development specialist job in Novi, MI
Sign on Bonus: $8000
Are you a nurse who is passionate about teaching others? The Staff Development Coordinator acts as the educator for The Manor of Novi, conducts orientation and has the opportunity to provide other in-service educational programs for the nursing staff.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
You will join an experienced, hard-working team that values communication and strong teamwork abilities
Responsibilities
Some of the responsibilities of the Staff Development Coordinator include:
Designs, plans and provides educational programs on all shifts and for all departments.
Participates in the staff evaluation process by providing attendance records and observation of employee performance.
Provides general facility orientation to all new employees and ongoing in-service education.
Plans and provides a monthly and annual schedule of planned education programs.
Ensures Certified Nursing Assistants (CNA)/State Tested Nursing Assistants (STNA) meet the annual 12-hour in-service requirement.
Actively participates in quality assurance and reports concerns to supervisor.
Qualifications
1-3 years of experience in long-term care setting preferred
Current Registered Nurse (RN) licensure in the state
CPR certification
About Ciena Healthcare
Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
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