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Development specialist skills for your resume and career

15 development specialist skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Created training documentation and trained internal staff of agents and supervisors working on various campaigns including training specialized customer service representatives.
- Advised Director on competency-based selection and development, increasing customer service experience by aligning employee selection and development with strategy.
2. Customer Satisfaction
- Facilitated large group training sessions, exceeded customer satisfaction surveys gauging the effectiveness of training delivered and facilitation skills.
- Develop and implement strategic sales plans including process improvements, marketing effectiveness, inventory control while increasing customer satisfaction.
3. Professional Development
Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.
- Conducted learning gap analysis and prepared recommendations for 2016 professional development offerings that increased leadership capability and communication quality within divisions.
- Delivered engaging presentations to meet regulatory standards, improve the functions and results of diverse teams and assure professional development.
4. Patients
- Coordinated communication between patients, family members, medical staff, and administrative personnel.
- Researched information about patients by tracking of all incoming and outgoing patient information.
5. Excellent Interpersonal
- Acquired excellent interpersonal skills and professional attitude through years of management.
6. PowerPoint
- Assisted in development of on-line videos, PowerPoint presentations and documents utilized on the company Intranet SharePoint website.
- Incorporated different technical applications, particularly PowerPoint in workshops and seminars.
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Build a professional development specialist resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your development specialist resume.7. Project Management
- Performed project management duties including analysis, planning and coordination of resources aimed at strategic business results and other organizational objectives.
- Developed and facilitated leadership development workshops on a variety of topics including project management, performance management and employee development.
8. Training Programs
- Developed, maintained, and facilitated training programs specific to serve client and managerial needs both domestically and extensively traveled internationally.
- Collaborated with internal business partners and outside vendors to identify and/or develop training programs/courses to improve performance and achieve organizational goals.
9. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Worked with Java developers to create applets that dynamically taught mathematics concepts.
- Modified GTE, Bell Atlantic and Verizon web sites using HTML, JavaScript, Java an ASP.
10. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Managed the company-wide survey to track leadership development progress on a quarterly basis and developed a year-end analysis for HR management.
- Awarded certificate of achievement for excellence in collaboration and publicly recognized by SVP and other senior leaders during HR department award ceremony
11. Salesforce
Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.
- Utilized SalesForce to track negotiations, recruitment, and maintenance efforts.
- Manage Salesforce database including importing client provided and internally generated lists, merging duplicate records, updating information.
13. Work Ethic
- Utilize clarity, humor, well-defined goals and a positive work ethic to establish a spirited organizational culture throughout the company.
- Designed and facilitated job readiness workshops covering topics such as Effective Communication Skills, Time Management, and Work Ethics.
14. Catheter
- Initiated review and development of policy for indwelling urinary catheters in anticipation of new regulatory requirements.
15. Community Resources
Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.
- Make referrals for specialized services to other community resources and act as re-entry liaison for participants re-entering community after incarceration.
- Document community resources to help strengthen community awareness and recognition of services and supports for youth.
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What skills help Development Specialists find jobs?
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What skills stand out on development specialist resumes?
Professor, The University of Texas at Arlington
What development specialist skills would you recommend for someone trying to advance their career?
Jaunelle Celaire
Chair, Professor of Voice, University of Alaska Fairbanks
What type of skills will young development specialists need?
What soft skills should all development specialists possess?
Brian Collins Ph.D.
Associate Professor, Chair & Drs. Ram and Sushila Gawande Chair in Indian Religion and Philosophy, Ohio University
List of development specialist skills to add to your resume

The most important skills for a development specialist resume and required skills for a development specialist to have include:
- Customer Service
- Customer Satisfaction
- Professional Development
- Patients
- Excellent Interpersonal
- PowerPoint
- Project Management
- Training Programs
- Java
- HR
- Salesforce
- Social Work
- Work Ethic
- Catheter
- Community Resources
- CPR
- Technical Support
- Staff Development
- CRM
- Data Entry
- Training Materials
- Subject Matter Experts
- Crisis Intervention
- Mental Health
- Excellent Organizational
- Business Development
- Youth Development
- Learning Management System
- Data Analysis
- Development Programs
- Training Sessions
- Educational Programs
- Performance Management
- HTML
- Curriculum Development
- Leadership Development
- Training Curriculum
- Event Planning
- ELearning
- SharePoint
- Technical Assistance
- Led Training
- Blended Learning
- Instructional Techniques
Updated January 8, 2025
12. Social Work