DFCU Financial jobs - 170 jobs

Do you have a passion for building markets from the ground up? Do you thrive on driving growth through strategic lending and deposit initiatives? Do you lead with vision and inspire teams to deliver excellence? As Market President, you'll be the face and force of DFCU Financial in your market-growing our presence, expanding relationships, and shaping the community's financial future. We lead with strategy-you lead with results. Let's grow stronger together. The Opportunity: We are seeking a Market President Commercial Lending to champion growth in the Grand Rapids, MI area, driving strategic loan and deposit initiatives, managing a high-performing portfolio, and ensuring compliance with all regulatory guidelines. What You'll Do: Market Growth & Business Development Execute a comprehensive loan and deposit strategy aligned with organizational goals and objectives. Identify and pursue opportunities for business growth and expansion of lending services. Build and maintain strong relationships with key stakeholders, including DCFU Associates, clients, and community leaders. Portfolio & Risk Management Follow effective risk management practices to mitigate credit risk and maintain the quality of the loan portfolio. Work effectively with underwriting team to conduct in-depth financial analysis and due diligence on potential borrowers to assess credit worthiness. Respond to and resolve inquiries related to client accounts. Strategic Leadership & Compliance Recruit and develop commercial lenders to strengthen market reach and performance. Partner with regional branches and business lines to achieve lending targets and deliver exceptional customer service. Oversee the management, diversification, and performance of the lending portfolio, identifying opportunities for improvement. Ensure full compliance with all relevant regulatory and legal requirements governing lending activities. What You'll Need: Business degree, or relevant work experience. 10+ years of progressive experience in lending and financial services. Results-oriented mindset with a focus on achieving lending targets. Strong understanding of best practice sales activities, sales management, risk management and credit analysis. Outstanding reputation for excellence and community involvement. Meaningful history and tenure in the market. Proven track record of leadership and strategic planning in a lending or financial institution. Excellent interpersonal skills, including effective verbal and written communication. Self-driven to work independently and collaboratively in a dynamic and fast-paced environment.

More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job summary The Member Resolution team is responsible for creating positive member interaction by delivering exceptional service via the phone, chats and emails. This role involves handling lost/stolen credit and debit cards, helping customers who are victims of fraud, troubleshooting issues with card denials, and taking applications for new credit card applications. In this position you will provide a high-quality member service using member wellbeing to understand the members' emotional connection to the situation. This team will use member wellbeing to support a wide variety of functions around card services. This role will work closely with all lines of business within the Contact Center and the Card Operations Department. What you'll do * Help members who are victims of fraud navigate the next steps, giving support and empathy in what can be an extremely difficult experience. * Debit cards increase. Credit applications for credit card increases. * Document all findings into a ticketing system to support the findings of fraud and provide provisional credit as needed. Work and update any internal tickets that are submitted. * Support expedited cards to members. * Provide support for cards via inbound and outbound member interactions. What you'll bring * 3-5 years of call center experience required * 3-5 years of financial institution experience required * Understanding debit/credit card fraud * Proficient in computer skills including word, excel, and other credit union software. What you'll get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do * Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Job Summary The Data Governance Analyst will support the development and execution of enterprise-wide data governance initiatives. This role will focus on ensuring the integrity, quality, and protection of data assets through the implementation of governance frameworks, data quality controls, and metadata management practices. The Analyst will work closely with business units, IT, and compliance teams to support the organization's data governance strategy and ensure alignment with regulatory and risk management expectations. Salary Range The annual salary range for this position is $60,000.00 - $121,300.00. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Key Accountabilities Data Governance Operations * Assist in the implementation and maintenance of the enterprise data governance framework, including policies, standards, and procedures. * Support the development and execution of data quality rules, issue tracking, and remediation processes. * Maintain and enhance metadata repositories and data catalogs using tools such as Informatica or Microsoft Purview. Data Stewardship and Collaboration * Partner with data owners, stewards, and business units to define and document data definitions, lineage, and usage. * Facilitate working groups and workshops to gather requirements and promote data governance awareness across the organization. Risk and Compliance Support * Monitor and report on data governance metrics, including data quality trends, audit findings, and remediation progress. * Support internal and external audits by providing documentation and evidence of data governance controls and practices. Project and Initiative Support * Contribute to enterprise initiatives such as the Modern Data Platform migration, report certification programs, and regulatory reporting enhancements. * Participate in cross-functional projects to ensure data governance requirements are embedded in system implementations and process changes. Qualifications and Education Requirements * Bachelor's degree in information systems, Business, Risk Management, or a related field. * 2+ years of experience in data governance, data management, or risk/compliance roles. * Familiarity with data governance frameworks (e.g., DCAM, NIST Privacy Framework, FFIEC). * Experience with data quality tools, metadata management platforms, and reporting tools. * Strong analytical, communication, and collaboration skills. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: The Facilities Technician is responsible for routine preventative maintenance, troubleshooting, and repairs in one or more fields of HVAC, electrical, and plumbing, while ensuring that vendors perform according to the scope of work. This individual also identifies and assesses maintenance opportunities related to safety and assists in changes to team member work-space and inventory control. This position has a starting hourly rate of $22.55 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a Facilities Technician can look like: Assist the AVP/Facilities & Security with the oversight of general maintenance of all Credit Union properties, and maintenance of all mechanical assets. Assist the AVP/Facilities & Security with vendor coordination to ensure that maintenance and construction projects are completed according to scope at all credit union offices. Perform electrical work, basic plumbing, light bulb replacement, exterior cleaning, trash pickup, facility cleanup, maintenance for company vehicles, equipment/supplies setup for functions, large item transportation, monthly facility inspections, and work with the Manager/Facilities to determine when outside vendors are required. Manage and coordinate hospitality services for the headquarters and care center buildings. Assist other teams with setting up advertising and merchandising displays, banners, etc. as needed. Travel to any location as needed. This includes North district buildings at least once every 8 weeks, or as requested by leadership. Work remotely from many locations. What you bring to the table: High school diploma or equivalent. 1 year of facility maintenance experience with small to medium sized office buildings. Demonstrated mechanical aptitude. Knowledge and ability to use standard powered and non-powered tools. Ability to successfully pass motor vehicle check (MVR) annually. Ability to read and interpret facility operation-related documents (i.e. blue prints). Strong facility-related troubleshooting and repairing skills. You might also have: 1 year certificate from college or technical school in a facility-related discipline (i.e. NATE/HVAC Certificate). Experience with facility-related third-party vendor oversight. 2 years facility maintenance experience with small to medium sized office buildings. Knowledge of commonly used concepts, practices, procedures, and safety measures within the facilities field. Proficiency using Excel and Word. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

*INVESTMENT CONSULTANT - Remote based in CO* WHAT IS THE OPPORTUNITY? Expand and deepen the network of Independent Financial Advisors, CPA's & attorneys referring clients to Royal Bank of Canada (RBC) Rochdale and to communicate and meet high net worth investors who have expressed an interest in RBC Rochdale investment services. Develops "partnering" relationships with Independent Financial Advisor, accounting firms, and estate planning firms with the objective of providing the highest level of investment management services to their clients. Performance in the role is based on the acquisition of new assets under management. WHAT WILL YOU DO? * Develop and implement programs designed to increase the quality and quantity of Independent Financial Advisors, accounting and law firms referring clients to RBC Rochdale. * Ensure that Independent Financial Advisors are kept abreast of firm and industry developments. * Ensure that the transition from the sales process to portfolio management is smooth and accurate. * Facilitate the new accounts and account transfer process. * Handle Independent Financial Advisor and client communication. * Prepare client presentations. * Communicate regularly with centers of influence to ensure that products and services are meeting their needs, expectations and specifications. * Facilitate and conduct individual meetings and presentations in assigned territory. * Generate new assets to the firm using a highly professional consultative sales approach. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree * Minimum 5 years of financial experience preferably in Investment Management * 2 years of experience in the High Net Worth or Ultra High Net Market markets * 2 + years delivering formal client presentations * FINRA Series 7 and 63 or 66 licenses * Ability to travel 40-50% of the time *Additional Qualifications* * CFA - Chartered Financial Analyst (or in process of becoming CFA Charterholder) * Highly competitive and goal-oriented * A focus on sales and new business development * Masters Degree preferred * Working knowledge of portfolio management, including knowledge of investment techniques and asset allocation, investment research, capital market behaviors, and financial instruments generally acquired through years of investment and /or HNW related experience. * Experience in the High Net Worth or Ultra High Net Market markets * Working knowledge of financial planning, investment and/or HNW economic issues (aka "continual learner") and the ability to apply principal techniques of portfolio management, along with excellent communication skills to effectively interface with clients and investment colleagues. * Prior success in the HNW or UHNW market * Excellent communication skills * Self-motivated and self-disciplined * Strategic thinker, able to assess and recommend a course of action * Highest level of both personal and professional demeanor and ethical behavior *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-DN1 \#CA-DN1

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Franchise Banking Relationship Manager is responsible for generating new loan and deposit business, according to assigned sales goals, by initiating and developing relationships with quick service restaurants and some fast casual restaurants. The Franchise Banking Relationship Manager maintains acceptable credit quality and appropriate loan pricing. Individual portfolio management and client relationship expansion, including partner referrals, are critical for success in this position. Salary Range The annual salary range for this position is $77,900 - 199,000. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Achieve Sales Targets Works to achieve assigned personal sales goals through proactive activities and behaviors that lead to results. Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships. Uses a consultative selling approach to understand client needs and opportunities, including conducting pre-call planning, establishing rapport, interviewing for needs and opportunities, explaining features and benefits, overcoming objections and closing the sale. Leverages centers of influence to build a network and create a pipeline of business. Loan Originations Ensures loan requests meet the requisite level as set forth under current loan standards by evaluating loan requests for proper purpose, structure and pricing. Partners with support staff to ensure the loan origination process meets bank and client expectations. Seeks guidance and insight from other lenders and Executives to deliver the best possible loan terms for the bank and client. Portfolio Management Manages a portfolio of customers satisfactorily, ensuring the relationships are maintained in a professional manner and monitoring of the portfolio meets current loan standards. Strives to meet or exceed average portfolio target by strengthening existing client relationships and fostering new relationships. Manages delinquencies and portfolio to ensure that classified credits are recognized timely and referred promptly to Special Assets. Key Competencies for Position Strategy in Action - Build your strategic mindset capability. Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal. Actively seeks to understand factors and trends that may influence role. Anticipates risk and develop contingency plans to manage risks. Identifies opportunities for improvement and seeks insights from other sources to generate potential solutions. Aligns activities to meet individual, team and organizational goals. Compelling Communication - Openly and effectively communicates with others. Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction. Makes Decisions & Solves Problems - Seeks deeper understanding and takes action. Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understands the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences. Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience. Passionately serves internal/external clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Qualifications and Education Requirements Bachelor's degree and/or H.S. Diploma/GED with equivalent work experience. Minimum 5 years relevant Franchise Banking experience Ability to orchestrate organizational resources by identifying key players, communicating relevant information, and building collaborative client-focused relationships. Possesses a thorough knowledge of Loan Standards, Loan Review Administration and Banking/OCC Procedures. Very high level of written and verbal communication skills. Must have a proven track record of successful sales performance with strong business development skills. Very high level of sales, negotiation and financial analysis skills. Key Measures of Success/Key Deliverables Achieve personal goals for new loan/deposit production and average portfolio target. Achieve personal goals for new fee production and average loan delinquency. Franchise Banking Relationship Manager roles may vary between RM II, RM III, and RM IV - this position may be filled at a different level depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to: Depth and breadth of prior and/or related commercial lending, business development, commercial credit and portfolio management in Business Banking or middle market experience including Franchise Number of consistent years with success and track record as a Relationship Manager specializing in Franchise (or similar role) at the Bank or at another financial institution Demonstrated and proven ability to work through complex Franchise credits and/or other unique situations Well connected, known in market/region/industry, and influential in acquiring, deepening, and maintaining profitable client relationships through sales, prospecting and enhancing existing relationships specializing in Franchise Prior experience formally or informally coaching and mentoring peers while utilizing leadership skills Agile and prior proficiency to adapt if/when changes in sales practices and broader market and industry conditions are needed Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Are you passionate about building relationships and helping members achieve their financial goals? As a Relationship Banker, you'll be the face of our credit union-providing exceptional service, offering tailored financial solutions, and handling transactions with accuracy and efficiency. You'll engage with members, identify their needs, and proactively recommend products and services that support their financial well-being. If you're a motivated team player with a sales mindset and a commitment to outstanding service, we want you on our team! The Opportunity: Our South Lansing branch is seeking a full-time Relationship Banker to join their team! What You'll Do: Maintain a high level of product knowledge in order to efficiently serve members. Provide superior service to prospective and existing members in a timely manner. Actively promote and communicate potential financial opportunities. Meet individual sales goals. Keep current on individual and team sales and service results. Process new accounts and daily work accurately and efficiently. Use membership data to proactively offer additional products and services to members. Accurately process teller transactions in a multitasking environment and maintain cash balancing standards. Adhere to branch compliance and security procedures. Conduct loan closings Participate in the branch team development program. Assist co-workers with transactions and procedures. Balance daily membership and loan transactions. Provide notary services. Work in any assigned area of the branch as needed. Saturday hours required. Efficiently handle large amounts of cash. Additional training and meeting times required; travel may be required. What You'll Need: High school diploma or equivalent. One year goal driven sales experience in a financial institution. Demonstrated customer service skills. Ability to provide superior service to members on all products, using effective sales skills. Willingness to work in fast paced, goal-oriented environment. Ability to become an expert in evaluating member needs, while making our member your priority. Excellent interpersonal skills, including effective verbal and written communication. Consistent, positive, cooperative, self-motivated, courteous and professional attitude. Ability to move up to 50 lbs. Computer literate, proficient in Microsoft Windows. Ability to function as a team player in a dynamic environment. Must be self-motivated, flexible and able to organize priorities. Willingness and ability to work at any of our branch offices.

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team! The Opportunity: Our Fairlane branch in Dearborn, MI is seeking a part time Teller to join their team. This position starts at $16.50/hour. This position averages 20-25 hours per week. What You'll Do: Efficiently process daily work in a multi-tasking environment. Accurately process teller transactions and maintain cash balancing standards. Adhere to all policy and procedures, including branch compliance and security procedures. Provide superior service to prospective and existing members. Maintain product and service knowledge to assist our members. Meet individual referral goals and service standard expectations. Assist in any area of the branch as needed. What You'll Need: High school diploma or equivalent. Customer service, cash handling, and balancing experience. Strong computer skills. Attention to detail. Ability to function as a team player in a fast paced, goal-oriented environment. Excellent communication skills to discuss and refer our products and services to members. Ability to move or lift up to 50 lbs., usually coin. Saturday hours are required on a rotational schedule. Flexible work schedule.

More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial Wellbeing Services * 401(K) matching up to 5% * Heath Insurance with Wellness Incentives * Employee Wellbeing Services * DE&I Initiatives * Work-Life Balance Job Summary The Total Rewards Manager responsible for developing, managing and administering Total Rewards programs that promotes team member engagement, ensures organization's competitiveness and alignment with long term strategies. Proactively identify opportunities to enhance Lake Trust total rewards plans and programs, vendors and tools that boost employee engagement, experience, and well-being. Manages and administers the Credit Union's compensation, benefits, payroll, wellness, and HRIS programs. What you'll do * Drive the compensation and benefits philosophy and strategy, which will ultimately drive the development and positioning of total rewards programs. * Partner with Talent Attraction + Engagement team members, Hiring Managers, and key business leaders to Leverage technology to create system driven processes. * Develop cost models, forecast analyses, and plan design recommendations on a variety of programs, budgets, and tools, including, but not limited to: geographic base pay structures, annual merit program, incentive plans, and developing compensation benchmarks for new roles. * Proactively research and analyze total reward policies and programs, making recommendations for enhancements. * Manage and administers welfare plans including health, dental, life, vision and disability plans. Reviews benefit plan competitiveness and makes recommendations to meet Credit Union and team member needs. Conducts annual benefit Open Enrollment and Life Event changes. Counsels team members on benefit issues and selection. Assures compliance with applicable regulations. What you'll bring * Requires thorough knowledge of applicable Human Resource laws and regulatory compliance in Compensation & Benefits (i.e., ACA, ERISA, FMLA, FLSA, OHSA, etc.) * Demonstrated ability to advocate for and engage with team members when they experience difficulty communicating with carriers or vendors; ability to demonstrate customer-centric behaviors. * A high level of accuracy, attention to detail, ability to meet deadlines, and proven ability to handle confidential information is essential for success in this role. * Minimum of 5 years work experience administering compensation and benefit programs. Prior work experience with HRIS programs required. * Certified Compensation Professional (CCP) and Certified Benefit Professional (CBP) designation preferred but not required. What you'll get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. Interested in Community Financial Credit Union but not seeing what you're looking for right now? This application is intended for future opportunities at Community Financial Credit Union. Potential departments include: Marketing IT Business Experience Human Resources Finance/Accounting We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member at Community Financial Credit Union, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Member Solutions Specialists assist members facing financial difficulties by finding creative solutions to help them meet their financial obligations. They educate and empower members to make informed financial decisions, focusing on maintaining membership with the Credit Union. The role involves working with delinquent accounts and negative share balances, communicating loss mitigation options, and identifying financial solutions while protecting the Credit Union's interests. Work Arrangement: This position is able to work onsite or hybrid (able to work 1-2 days/week remotely) at our East Lansing Headquarters after training is complete (4-6 weeks). Schedule: * Standard Week: * Monday - Wednesday 8:30am - 5:00pm ET * Thursday 10:00am - 6:30pm ET * Friday 8:30am - 5:00pm ET * Rotation Week (every other week): * Monday - Wednesday 8:30am - 5:00pm ET * Thursday Off * Friday 8:30 - 7:00pm ET * Saturday 9:00am - 3:00pm ET An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. Compensation & Benefits: * Hourly Range: * Level I - $18.00 - $20.00+ per hour, depending on experience * 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums * Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays * 401(k) with a company match * Tuition Reimbursement * Up to 12 Weeks of Paid Parental Leave * Learn more about our benefits here Essential Duties and Responsibilities: Level I - * Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations. * Manage share and loan collection queues, adhering to department processes, procedures, applicable laws, regulations, and collection policies. * Manage internal team communication spaces and reports that include returned checks, preauthorized Visa debit transactions, merchant force-posted transactions, account service charges, and overdraft transactions related to Balance Shield and/or Courtesy Pay or Courtesy Pay for Debit, and applicable service charges. * Assist members to resolve negative balances and delinquent loan payments, whether through outreach via phone or assisting those calling into the Credit Union, utilizing effective communication and negotiation skills to facilitate repayment or resolution. * Recommend charge-offs for negative shares and delinquent loans and recommend repossession of delinquent secured loans. * Address escalated member situations and take appropriate actions to resolve them. * Thoroughly and timely document all collection efforts and member contacts to ensure updated information is available to staff. * Offer financial counseling and assistance, understanding various income types, and refer to external Credit Union resources and partners when necessary. * Participate in department initiatives, promotions, and achieve assigned goals. * Collaborate with Recovery to determine the next steps in the collection process as needed. * Perform daily balancing of financial transactions. * Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. * Perform other duties as assigned. Level II - * Collect on specialized subsets of the consumer loan portfolio to ensure that consistent and prompt attention is given to first payment default accounts, affiliate brand accounts, and commercial accounts, as necessary. * Collaborate with management to identify and implement training opportunities. * Determine and share forward areas of efficiency as it pertains to the delinquency management system and ancillary systems used. * Update, create, and present training documents for department processes and guidelines to aid in career growth and development of self and team members. * Consistently achieve assigned goals and motivate others to do the same, maintaining high engagement in department initiatives and promotions. * Onboard and train new employees in the department and assist with the on-going development of Member Solutions Specialists. Senior Level - * Consistently take ownership of situations and resolve them independently. * Model proficiency in creating solutions to minimize or reduce risk to the Credit Union. * Serve as a key resource in the department with extensive knowledge of Credit Union products, services, policies, and procedures. * Lead co-workers to take ownership and engage them in department initiatives and promotions. * Act as a mentor and provide guidance in the absence of management presence, as appropriate. * Provide assistance with escalated member interactions, providing superior service to the member and employee, as well as provide a summary of actions taken following the interaction. * Identify and share systemic feedback with other areas of the Credit Union to help mitigate potential losses. Job Requirements: Level I: * High school diploma or equivalent. * Prior experience in financial institution, collections, or similar Level II: * Prior experience in a collections or member service position at a financial institution or financial services agency required. * Possess or be in pursuit of obtaining the Certified Credit Union Financial Counselor certification. Senior Level * Prior experience in asset recovery at a financial institution, financial services agency or similar. * Prior experience in training or leading a team of peer contributors or completion of a Credit Union leadership program. * Possess the Certified Credit Union Financial Counselor certification. Competencies: * Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate. * Functional Competencies: * Adherence to Procedures - Includes knowledge of relevant external and internal policy and compliance procedures. * Analytical Thinking - Breaks down complex information into smaller parts. * Conflict Resolution - Works effectively through an antagonistic situation to minimize relationship damage and promote shared goals. Uses appropriate interpersonal methods to reduce tension or conflict and facilitate agreement. * Detail Oriented - Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work. * Initiative - Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements. * Knowledge Sharing - Uses formal, informal, and systematic methods to impart information onto others. * Process Knowledge - Demonstrates knowledge of procedures and department or Credit Union processes and utilizes this knowledge to inform decisions. * Self-Awareness - Self-reflects on behavior and how emotions affect others. Situationally modifies behavior to improve outcomes and build relationships. Knows, leverages, and displays strengths and vulnerabilities. * Systems Knowledge - Demonstrates knowledge of specific Credit Union programs and applications and successfully navigates these systems. * Time Management - Manages time and resources to ensure that work is completed efficiently. Physical Demands and Work Environment: * May be required to remain in a stationary position for an extended period. * Ability to operate standard office technology, equipment, and tools, which may include many hours of computer and phone usage. * Occasionally needs to move about inside of an office area. * Exposure to potentially hazardous conditions, i.e., robbery. Receives detailed instructions and procedures to be followed to minimize exposure. * This position can work in hybrid or onsite working arrangements. Disclaimer: * Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate. * MSUFCU is an affirmative-action, equal-opportunity employer. * To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include: * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job Summary Assist with completion of the internal audit plan for the credit union by performing operational and compliance audits of various Credit Union functions and departments. Identify related risks and verify mitigating controls in place. Assist in internal audit planning and report writing. Identify areas for process improvement and efficiencies. Provide guidance in the development of alternative solutions or implementation of corrective actions. Maintain all organizational and professional ethical standards and complete all internal audit work in compliance with The IIA's International Standards for the Professional Practice of Internal Auditing. What You'll Do * Assist with completion of risk based internal audit plan by performing fieldwork, evaluating the effectiveness of controls, assisting with planning and wrap up activities. * Review credit union controls, document processes, identify areas needing improvement, and suggest solutions for process efficiencies. * Assist with audit completion and report writing. Participate in exit interviews and walkthroughs with audited departments. * Develop and maintain an understanding of all aspects of credit union operations and related risks and controls. * Act as a consultant for internal departments related to risk and control and process efficiency. * Provide assistance with monitoring outstanding audit/exam findings * Complete review notes in a timely manner. * Remain current on internal audit standards and guidance, as well as financial institution regulations. * Pursue professional development opportunities, including external and internal training and professional association memberships. * Maintain objectivity and independence. * Assist with special projects as needed. * Perform other duties and responsibilities as required or assigned. What You'll Bring * Previous work experience in a financial institution preferred. * Bachelor's degree in business administration, Accounting or Finance OR equivalent in work experience (3-4 years of internal audit related experience) * Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or working towards a CIA is a plus. * Able to manage and execute multiple complex projects within required timelines and expectations. * Understanding of both Credit Union policies and procedures as well as a working knowledge of regulatory requirements for both deposit and lending products. * A record of strong communications, analytical, organizational, project management and planning skills. * QUALITY AND CONTINUOUS IMPROVEMENT: Committed to high quality outcomes. Uses formal and informal tools and techniques to achieve operational excellence. Maintains a constant focus on efforts to improve quality and efficiency of work processes. Challenges the status quo to identify new possibilities. * PURSUING SELF-DEVELOPMENT: Continuously seeks new ways and different ideas/points of view. Committed to high quality outcomes. * COMMUNICATING OPENLY AND HONESTLY: Proactively provides information and resources to other departments and other levels. Shares useful information with the team in an open and honest manner. Confidently expresses own opinions and beliefs. Provides insight and offers knowledge and experience. Presents things in a balanced and constructive way. Asks good questions. Listens to understand the other point of view. Promotes two-way dialogue. * COLLABORATION: Contributes to team performance by collaborating on projects with team members and across organizational boundaries. Creates team spirit and supports team members. * DEMONSTRATES SUPPORT OF THE LAKE TRUST VALUES, STRATEGY, AND BRAND PROMISE: Actively promotes and aligns actions with Lake Trust strategic goals, values and Brand Promise; participates in setting and achieving team goals that contribute to the overall goals of Lake Trust What You'll Get * Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. * Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. * By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: The Commercial Portfolio Manager is responsible for managing and servicing a portfolio of commercial loans. This position monitors and analyzes credit quality and loan exposure for their assigned commercial loan portfolio. The Commercial Portfolio Manager performs credit analysis and annual reviews, while assisting Commercial Credit Analysts on complex loan transactions as needed. In collaboration with the Commercial and the Business Experience teams, the Commercial Portfolio Manager is responsible for maintaining financial statement collection compliance within a tolerance level, keeping matured loans to a minimum, assisting in loan collection by proactively reducing delinquent loans through collection efforts when necessary. This position has a starting hourly rate of $39.57 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a Commercial Portfolio Manager can look like: Monitor the credit performance of assigned commercial loan portfolios. Coordinate with servicers and Business Relationship Officers on modifications, financial ticklers, covenants, and documenting & tracking annual reviews. Perform annual reviews as required. Collect and review financial statements, tax returns, rent rolls, personal financial statements, loan document exceptions, and other documents as required by annual reporting policy. Monitor upcoming renewals. Prepare loan modifications and servicing action requests for approval. Obtain and review legal documents to ensure that renewals and modifications are properly documented and closed timely. Limit the credit union's risk of losses by monitoring the quality of the loan portfolio and keeping management informed of potential losses, trends, and compliance problems. Perform commercial underwriting when needed and prepare credit memorandums on new requests and annual reviews. Loan types include construction & development loans, commercial real estate loans, term loans, line of credit, business acquisition loans, accounts receivable loans, letters of credit, unsecured loans and lines, business credit cards, and loans carrying the Small Business Administration guaranty. What you bring to the table: High school diploma or equivalent. 5 years of experience in Commercial Lending as a Credit Analyst, Underwriting Specialist, Portfolio Manager, or Relationship Manager. 3 years of construction and development experience as it relates to portfolio management. 2 years of experience in a position that includes member contact and communications. Experience in identifying, addressing, and negotiating risky situations. This includes knowing when to elevate them to the appropriate individuals. Working knowledge of the financial services industry, financial products, and federal & state banking regulations. Advanced knowledge of commercial loan structuring, underwriting, credit, and documentation. Strong knowledge of loan agreements, assumptions, accounting, loan structuring, and collateral procedures. Thorough understanding of risks (such as the market, rates, and leverage) related to the lending process. Proficiency using Excel, Word, and PowerPoint. You might also have: Bachelor's degree. Formal credit training. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally. Key Accountabilities Provide Exceptional Customer Service: Contact internal customers or other 3 rd parties as needed to resolve closing issues or discrepancies with clear and concise communication. Respond promptly and professionally to all internal and external customers Accuracy and Attention to Detail: Review all documentation in the file for accuracy. Request updated documentation as needed. Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company. Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures. Manage last minute closing changes or problems timely, accurately and professionally. Exceptional Pipeline Management and Organizational Skills: Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements. Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays. Key Competencies for Position Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence. Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses. Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles. Qualifications and Education Requirements High School Diploma or GED 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred Operate standard office equipment Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently seeking a Senior Credit Officer that will be responsible for the daily activities of the Commercial Underwriters, maintaining an efficient workflow while promoting a collaborative experience between their direct reports, Relationship Managers, segment leadership, and other internal support areas. Within the Business Banking Credit Center (BBCC), the Senior Credit Officer oversees the underwriting of loan requests with aggregate exposures below $1 million. This individual will manage all activities of the BBCC UWs, which will include oversight of all analyst tasks and functions necessary to analyze, decision, and manage credit relationships in the Commercial portfolio, along with credit risk administration duties, orderly flow of credit approvals through the analysis process and productivity for all direct reports. Responsible to maintain loss ratios, accurately assess risk and assign the appropriate risk rating in an efficient manner following established underwriting guidelines and procedures. This position requires strong communication, leadership and critical thinking skills, thorough knowledge of industry and bank underwriting standards, and the confidence to make and support loan decisions We are an in-office working environment. This position can be located in one of the offices within our footprint. Salary Range The annual salary range for this position is $106,100 - $214,600. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Ensure credit quality targets for the loan portfolio are met Ensure analyses of underwriters are appropriate and asset quality ratings are accurate Engage with Credit Strategy to leverage portfolio data and industry/market trends to provide administrative oversight of the Commercial loan portfolio Ensure compliance with established corporate standards for Commercial portfolio Understand the state of the loan portfolio, identifying areas of potential concern and growth opportunities Coach, develop and maintain a competent team of credit professionals Develop Underwriters through appropriate training to ensure analysis on credit approval memorandums is accurate, factually correct and meets bank requirements to make fully informed credit decisions Assist with evaluating, analyzing, and decisioning eligible loan applications while exercising granted loan authority in a responsible manner Lead and coach a team of credit professionals and successfully motivate direct reports to perform at a high level and achieve their own performance and career objectives Maintain and grow analytical skills and industry knowledge through internal and external training and development opportunities Maintain an environment that is collaborative, controlled, monitored, and efficient Collaborate with staff and production peers while executing the Bank's Commercial Strategy Empower team to engage with Commercial Relationship Managers, CBU Agents, and Documentation Specialists as applications progress through internal commercial lending processes and deploy problem solving and critical thinking skills as needed. Complete special projects at the direction of the Bank's credit administrators, which may include action and responses to OCC exams, internal audits, and loan review reports. Key Competencies for Position Develops Talent - Optimizes talent within business area to achieve goals Actively supports people development through formal programs as well as targeted stretch assignments Continuously evaluates talent within business area and is quick to take action to remove barriers and close talent gaps through effective feedback and coaching Cultivates an environment of trust and optimizes talents and capabilities within business area through a culture of continuous feedback and coaching Actively seeks to attract and retain best-in-class, diverse talent Makes Decisions & Solves Problems - Proactively sources and analyzes comprehensive data to define and solve complex business problems that leads to sound decisions Proactively analyzes and owns qualitative and quantitative data to define business areas problems and opportunities through effective collaboration Collaborates to compile information needed to create a sound approach by leveraging internal and external resources Considers business area, organizational, and individual realities along with impact on the business before developing solutions and makes sound business decisions based on a blend of analysis, wisdom, experience and judgment Creates plan to meet goals and objectives within business areas diminishing gaps and evaluating progress along the way allowing for adjustments Delights Clients - Builds a best-in-class client experience across the business area Fosters an environment where team members passionately serve internal/external clients with excellence Fosters a growth mindset by keeping current with development and trends in business area and sharing information to build knowledge base of business area and enhance client experience Understands data, metrics and/or financial information and how they tie to business outcomes related to client, business area and organization Fosters a culture of accountability within business areas where business area nurtures client relationships by listening, prioritizing and acting responsibly to meet client needs, mitigate risk and add shareholder value Qualifications and Education Requirements Bachelor's degree in Finance, Accounting, or related area or equivalent experience 10 or more years of experience as a Commercial Underwriter/Analyst or related positions Previous management or leadership experience preferred Ability to analyze and interpret financial statements and understand complex accounting principles Thorough knowledge of risks associated with all types of industries Thorough knowledge of loan structuring, borrowing causes and lending standards to ensure loan applications are evaluated efficiently, effectively, and in accordance with regulations Must possess (or willing to possess in short order) a deep understanding of ONB's Credit culture, loan policies, and loan guidelines and procedures with ability to property mitigate exceptions when granted. Demonstrated proficiency and attention to analysis utilizing qualitative and quantitative detail Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

First Merchants Bank is seeking a Commercial Collateral Operations Specialist to join our team! As a service provider to First Merchants Bank's internal and external customer base, our core goal is to support our company's mission of being the most attentive, knowledgeable, and high-performing bank for our clients, teammates, and shareholders. This includes performing a range of commercial collateral requests to support our customers, lines of businesses and our internal department. All tasks are to be performed timely and with accuracy in accordance with Regulatory requirements and departmental procedures. To be successful in this position, one should have a flexibility to shift responsibilities if needed in your daily workflow, be a quick learner, and a seasoned multi-tasker. As part of this role you would: Research commercial loans to identify collateral to be released by reviewing the proper supporting documents and verifying the MAP Authority of the submitter. Review and process commercial collateral requests with accuracy and in a timely manner in accordance with regulatory requirements and within our SLA (service level agreement). Daily assist the team by working within our commercial collateral mailbox to process commercial collateral requests and respond to questions. Prepare commercial collateral releases for recording, filing, terminating, and discharging commercial collateral. Responsible for indexing and imaging supporting commercial documents into OnBase. Process incoming commercial workflow packets. Perform an audit of the stock and bond portfolio on a semiannual basis. Interact with commercial customers and lines of businesses on escalated matters to help correct and provide a resolution. Actively participate in team and department meetings, discussions, special projects, and strategy sessions to support the commercial operations department as a whole. Complete workflow and performance logs daily. Provide backup support for the department and the team as needed. In order to be successful in this position, we require the following: High school diploma or equivalent (GED). A minimum of two (2) years of commercial collateral, commercial loans, commercial documentation, or related commercial experience. The following would be a plus: 3 to 5 years of commercial collateral, commercial loan, or commercial documentation experience. Working knowledge with Horizon core banking system, OnBase system, Simplifile recording system, and Wolters Kluwer Solutions. Proficiency in Microsoft Office with Strong Excel skills. Experience using various government entity recording sites, such as state and local municipalities. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Marketing Analytics Insights & Reporting Manager to join our team! The Marketing Analytics, Insights & Reporting Manager leads the consolidation of marketing data across platforms to tell clear, actionable data stories that accelerate decision-making, demonstrate progress against KPIs, and close the loop on customer feedback. The role integrates performance analytics (web, social, email/SMS, SEO/SEM, paid media), campaign measurement, and Voice of Customer (VoC) insights to guide strategy, optimize spend, and inform experience improvements-including partnering closely with UX to share behavioral and attitudinal insights. This role blends descriptive, diagnostic, and predictive analytics with benchmarking to communicate what happened, why it matters, and what to do next-core expectations highlighted in current marketing analytics role guidance. It also stands up a scalable VoC practice (collection, analysis, and actioning of feedback from surveys, reviews, support interactions, social listening) to inform roadmap and retention efforts. Essential Duties & Responsibilities: * Consolidate and normalize marketing data from web analytics, social platforms, email/SMS, SEO/SEM, paid media, and CRM to establish a single source of truth for performance reporting and optimization. * Define and maintain the KPI framework and benchmarks for brand, demand, lifecycle, and experience metrics; tie measures to business outcomes and OKRs in partnership with Marketing and Finance/FP&A. * Build and maintain executive and team-level dashboards and reports (weekly/monthly/QBR) and apply data-storytelling techniques so stakeholders quickly grasp what/so-what/now-what. * Stand up/run a VoC program aggregating solicited and unsolicited feedback (CSAT/NPS/CES, in-app/site feedback, product reviews, social listening, service transcripts). Apply sentiment/topic analysis to reveal loyalty drivers and friction. * Operationalize closed-loop feedback with Marketing, UX, Product, and Service; size impact, recommend fixes, and track adoption and outcomes. * Create measurement plans, event schemas, and UTM/naming standards; ensure full-funnel tracking for always-on and campaign activity across paid/owned/earned. (Design the stack recognizing that no single tool covers all analytics needs.) * Deliver pre/post analyses, A/B and incrementality testing, and contribution/attribution reads to quantify ROI/ROAS and inform budget reallocation. Communicate findings using storytelling best practices. * Partner with UX to share behavioral insights (funnels, heatmaps, session replays) and VoC themes that shape hypotheses, experiments, and design priorities. * Collaborate with Finance/FP&A to connect marketing investments to growth, acquisition, retention, and relationship deepening; align on forecasting and performance narratives for leadership. * Work with Marketing Ops/IT/Data to govern data quality, documentation (data dictionary), and access/controls; ensure reporting is accurate, timely, and compliant. * Evaluate and advise on analytics/VoC and martech tools, integrations, and roadmaps; lead light vendor management and pilots as needed. * Coach marketers on interpreting dashboards and applying insights; run recurring insights reviews and share best practices for data storytelling to drive adoption and action. * Champion privacy-aware measurement and ethical use of data in collaboration with Legal/Compliance. To be successful in this position, we require the following: * Bachelor's degree in marketing, analytics, statistics, business, computer science, or related field * A minimum of (5) years of hands-on experience in marketing analytics/insights/reporting with measurable impact on channel optimization and campaign ROI. The following would be a plus: * Excellent written and verbal communication skills * Strong analytical and problem-solving abilities with the ability to distill complex information into actionable insights * Commitment to the mission and values of the organization * High degree of integrity, discretion, and professionalism * Collaborative and team-oriented approach to partnerships * Ability to work independently and thrive in dynamic, fast-paced environments * Empathetic and mission-driven, prioritizing relationships built on respect and compassion * Demonstrated exceptional organizational, time management, and attention to detail * Demonstrated ability to consolidate data across web analytics, SEO/SEM, paid media, social, email/SMS, and CRM; fluency working across multiple tools/platforms * Proficiency in dashboarding/visualization (e.g., Power BI) and data storytelling; working SQL/data transformation skills preferred * Experience standing up or contributing to VoC programs (survey design, text/sentiment analysis, social listening, closed-loop actioning) First Merchants offers the following: * Base Pay PLUS Bonuses * Medical, Dental and Vision Insurance * 401k * Health Savings and Flexible Spending Accounts * Vacation/Sick Time * Paid Holidays * Paid Parental Leave * Tuition Reimbursement * Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve. About the role: The Facilities Technician is responsible for routine preventative maintenance, troubleshooting, and repairs in one or more fields of HVAC, electrical, and plumbing, while ensuring that vendors perform according to the scope of work. This individual also identifies and assesses maintenance opportunities related to safety and assists in changes to team member work-space and inventory control. This position has a starting hourly rate of $22.55, but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a Facilities Technician can look like: Assist the AVP/Facilities & Security with the oversight of general maintenance of all Credit Union properties, and maintenance of all mechanical assets. Assist the AVP/Facilities & Security with vendor coordination to ensure that maintenance and construction projects are completed according to scope at all credit union offices. Perform electrical work, basic plumbing, light bulb replacement, exterior cleaning, trash pickup, facility cleanup, maintenance for company vehicles, equipment/supplies setup for functions, large item transportation, monthly facility inspections, and work with the Manager/Facilities to determine when outside vendors are required. Manage and coordinate hospitality services for the headquarters and care center buildings. Assist other teams with setting up advertising and merchandising displays, banners, etc. as needed. Travel to any location as needed. This includes North district buildings at least once every 8 weeks, or as requested by leadership. Work remotely from many locations. What you bring to the table: High school diploma or equivalent. 1 year of facility maintenance experience with small to medium sized office buildings. Demonstrated mechanical aptitude. Knowledge and ability to use standard powered and non-powered tools. Ability to successfully pass motor vehicle check (MVR) annually. Ability to read and interpret facility operation-related documents (i.e. blue prints). Strong facility-related troubleshooting and repairing skills. You might also have: 1 year certificate from college or technical school in a facility-related discipline (i.e. NATE/HVAC Certificate). Experience with facility-related third-party vendor oversight. 2 years facility maintenance experience with small to medium sized office buildings. Knowledge of commonly used concepts, practices, procedures, and safety measures within the facilities field. Proficiency using Excel and Word. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team! The Opportunity: Our Canton branch is seeking a part time Teller to join their team. This position starts at $16.50/hour. This position averages 20-25 hours per week. What You'll Do: Efficiently process daily work in a multi-tasking environment. Accurately process teller transactions and maintain cash balancing standards. Adhere to all policy and procedures, including branch compliance and security procedures. Provide superior service to prospective and existing members. Maintain product and service knowledge to assist our members. Meet individual referral goals and service standard expectations. Assist in any area of the branch as needed. What You'll Need: High school diploma or equivalent. Customer service, cash handling, and balancing experience. Strong computer skills. Attention to detail. Ability to function as a team player in a fast paced, goal-oriented environment. Excellent communication skills to discuss and refer our products and services to members. Ability to move or lift up to 50 lbs., usually coin. Saturday hours are required on a rotational schedule. Flexible work schedule.