Microsoft Cloud Administrator
DFCU Financial job in Dearborn, MI
Are you a skilled cloud professional who thrives on managing and optimizing Microsoft 365, Azure, and related cloud services?We are seeking a Microsoft Cloud Administrator to join our IT team and help administer, support, and enhance our cloud infrastructure while ensuring security, reliability, and peak performance. This role calls for strong technical expertise, sharp problem-solving skills, and the ability to collaborate across departments to keep our systems running smoothly and efficiently. Join us and make an impact on how we use cloud technologies.
The Opportunity: We are seeking a full time Microsoft Cloud Administrator to join our team. This has potential to be a hybrid role located in Dearborn, MI.
What You'll Do:
Administer, configure, and maintain Microsoft 365 services (Teams, SharePoint, OneDrive, Intune, Power Platform).
Manage and support Azure Active Directory (AAD), including user provisioning, groups, roles, and security policies.
Monitor system performance and implement improvements to ensure high availability and efficiency.
Document system configurations, procedures, and policies.
Implement and enforce security best practices (MFA, conditional access, data loss prevention, compliance policies).
Collaborate with development and operations teams to deploy and manage cloud-based applications.
Support and troubleshoot cloud-related issues, escalating to Microsoft support when necessary.
Maintain documentation of configurations, processes, and troubleshooting steps.
Collaborate with IT leadership to plan and implement new cloud solutions.
Assist with disaster recovery planning and cloud backup management.
Stay current on Microsoft cloud technologies and recommend improvements.
What You'll Need:
Bachelor's degree in related field preferred, or equivalent education and/or work experience.
Minimum four years' experience as Microsoft Cloud Administrator, Systems Administrator, or similar role.
Minimum four years' experience with Microsoft Azure services (compute, networking, storage, security).
Strong knowledge of Microsoft 365 administration and Azure Active Directory.
Excellent problem-solving skills and ability to work independently and in a team environment.
On call support 7x24 30-minute response, as required.
Consistent positive, cooperative, self-motivated, courteous and professional attitude.
Demonstrated ability to communicate using verbal and written communication effectively.
Preferred but not required:
Knowledge of identity and access management, security, and compliance principles.
Familiarity with PowerShell scripting for automation and administration.
Microsoft certifications such as AZ-104 (Azure Administrator Associate), MS-102 (Microsoft 365 Administrator Associate), or similar.
Experience with Intune / Endpoint Manager for device and application management.
Knowledge of hybrid environments (on-prem Active Directory + Azure AD).
Experience with monitoring and logging tools (Azure Monitor, Sentinel, Defender for Cloud).
Market President Commercial Lending - Grand Rapids area
DFCU Financial job in Michigan
Do you have a passion for building markets from the ground up? Do you thrive on driving growth through strategic lending and deposit initiatives? Do you lead with vision and inspire teams to deliver excellence? As Market President, you'll be the face and force of DFCU Financial in your market-growing our presence, expanding relationships, and shaping the community's financial future. We lead with strategy-you lead with results. Let's grow stronger together.
The Opportunity: We are seeking a Market President Commercial Lending to champion growth in the Grand Rapids, MI area, driving strategic loan and deposit initiatives, managing a high-performing portfolio, and ensuring compliance with all regulatory guidelines.
What You'll Do:
Market Growth & Business Development
Execute a comprehensive loan and deposit strategy aligned with organizational goals and objectives.
Identify and pursue opportunities for business growth and expansion of lending services.
Build and maintain strong relationships with key stakeholders, including DCFU Associates, clients, and community leaders.
Portfolio & Risk Management
Follow effective risk management practices to mitigate credit risk and maintain the quality of the loan portfolio.
Work effectively with underwriting team to conduct in-depth financial analysis and due diligence on potential borrowers to assess credit worthiness.
Respond to and resolve inquiries related to client accounts.
Strategic Leadership & Compliance
Recruit and develop commercial lenders to strengthen market reach and performance.
Partner with regional branches and business lines to achieve lending targets and deliver exceptional customer service.
Oversee the management, diversification, and performance of the lending portfolio, identifying opportunities for improvement.
Ensure full compliance with all relevant regulatory and legal requirements governing lending activities.
What You'll Need:
Business degree, or relevant work experience.
10+ years of progressive experience in lending and financial services.
Results-oriented mindset with a focus on achieving lending targets.
Strong understanding of best practice sales activities, sales management, risk management and credit analysis.
Outstanding reputation for excellence and community involvement.
Meaningful history and tenure in the market.
Proven track record of leadership and strategic planning in a lending or financial institution.
Excellent interpersonal skills, including effective verbal and written communication.
Self-driven to work independently and collaboratively in a dynamic and fast-paced environment.
Credit Solutions Specialist I
Brighton, MI job
More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
* Financial wellbeing services
* 401(K) matching with up to 5% match
* Reduced health insurance
* Employee wellbeing services
* DE&I initiatives
* Work-life balance
Job Summary
Position is responsible for reviewing past due consumer accounts to determine delinquency level and appropriate collection activity. Handle legal, bankruptcy, repossession and charge off accounts with the goal of protecting the Credit Union's interest. Process garnishments and levies to remain in federal and state compliance. Credit Solutions Specialist may be assigned specialized functions as a primary responsibility or as a back-up responsibility. Maintain positive interaction with internal and external members and ensure the experience is reflective of the spirit of our brand.
What You'll Do
* Makes a high volume of telephone calls pre department standard to members regarding the collection of delinquent accounts/loans and negative shares.
* Work assigned, low delinquency collection queues on a weekly basis by contacting members by phone or mail to establish the reason for past due payment(s) and obtain promises to pay on past due amounts owed. Help educate members on financial responsibility.
* Issue collection letters where appropriate
* Performs the necessary follow up with members who have not met the terms of repayment.
What You'll Bring
* High School diploma (GED) required.
* Zero to two (0-2) years of collection experience preferred or / 5-years financial experience preferred
* Certified in financial counseling preferred.
* Proven ability to support a strong member/customer service culture.
* Knowledgeable of all federal and state regulations and statutes i.e., FCRA, FDCPA, SCRA, Reg. Z, Reg. P, Statute of Limitations, etc.
What You'll Get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
* Working with an energetic team focused on making our members wildly successful
* An opportunity to work with others that have your back every step of the way
* Opportunities to make a difference both inside and outside of our walls
* Being treated like you are more than the work you do
* Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
Data Governance Analyst
Troy, MI job
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Job Summary
The Data Governance Analyst will support the development and execution of enterprise-wide data governance initiatives. This role will focus on ensuring the integrity, quality, and protection of data assets through the implementation of governance frameworks, data quality controls, and metadata management practices. The Analyst will work closely with business units, IT, and compliance teams to support the organization's data governance strategy and ensure alignment with regulatory and risk management expectations.
Salary Range
The annual salary range for this position is $60,000.00 - $121,300.00. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Key Accountabilities
Data Governance Operations
Assist in the implementation and maintenance of the enterprise data governance framework, including policies, standards, and procedures.
Support the development and execution of data quality rules, issue tracking, and remediation processes.
Maintain and enhance metadata repositories and data catalogs using tools such as Informatica or Microsoft Purview.
Data Stewardship and Collaboration
Partner with data owners, stewards, and business units to define and document data definitions, lineage, and usage.
Facilitate working groups and workshops to gather requirements and promote data governance awareness across the organization.
Risk and Compliance Support
Monitor and report on data governance metrics, including data quality trends, audit findings, and remediation progress.
Support internal and external audits by providing documentation and evidence of data governance controls and practices.
Project and Initiative Support
Contribute to enterprise initiatives such as the Modern Data Platform migration, report certification programs, and regulatory reporting enhancements.
Participate in cross-functional projects to ensure data governance requirements are embedded in system implementations and process changes.
Qualifications and Education Requirements
Bachelor's degree in information systems, Business, Risk Management, or a related field.
2+ years of experience in data governance, data management, or risk/compliance roles.
Familiarity with data governance frameworks (e.g., DCAM, NIST Privacy Framework, FFIEC).
Experience with data quality tools, metadata management platforms, and reporting tools.
Strong analytical, communication, and collaboration skills.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank.
Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyFinancial Services Specialist - Berkley Branch
Berkley, MI job
The Financial Services Specialist role is responsible for providing superior member experience that leads to increased member engagement and satisfaction with the Credit Union. The Financial Services Specialist will deliver personalized service, making product and service recommendations after a thorough review of each member's unique financial position. Financial Services Specialists respond to member requests while recommending additional products and services that elevate the member's financial wellbeing and perform these tasks with accuracy and efficiency. Financial Services Specialists are responsible for problem solving to find the optimal solution for the member while mitigating risk to the member and Credit Union.
Work Arrangement: This position is scheduled for an onsite presence at the Berkley Branch (1833 Coolidge Hwy, Berkley, MI 48072) as well as the Congress Street Branch (243 W Congress St, Detroit, MI 48226).
Schedule:
* This position requires working a standard 40 hour week during Branch hours of operations
* Monday - Thursday 8:45am - 5:45pm
* Friday 8:00am - 6:15pm
* Rotating Saturdays 8:45am - 1:15pm
* Employees work every other Saturday and receive a consistent day off during the week to offset their hours
* Scheduled hours could change based on business need and future department growth.
An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.
Compensation & Benefits:
* Starting at $18/hour dependent on experience
* 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
* Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
* 401(k) with a company match
* Tuition Reimbursement
* Up to 12 Weeks of Paid Parental Leave
* Learn more about our benefits here
Essential Duties and Responsibilities
Financial Services Specialist
* Provide superior member service by responding to members' inquiries with urgency, process transactions accurately and with proficiency, personalizing interactions with recommendations of products and services specific to members' unique needs.
* Identify and sell products and services, provide financial education to enhance the member experience, and achieve individual and departmental goals.
* Utilize outbound calling and cross-selling tools to further develop relationships with current members.
* Utilize department and Credit Union procedures to mitigate risk, ensuring that member requests and transactions are processed with accuracy, protecting both members and the Credit Union from loss.
* Manage time effectively while demonstrating initiative within the branch, consistently seeking opportunities for personal development and expanding knowledge to better serve members and the Credit Union.
* Utilize a variety of communication channels (e.g., in-person, email, team collaboration tools) to ensure clear, effective, and timely communication within the team and across the Credit Union.
* Actively promote and guide members in using Credit Union technology, enhancing their experience and empowering them to manage their finances with ease and confidence.
* Demonstrate proficiency in Credit Union product knowledge, services, and fintech partners.
* Effectively handle escalations by taking ownership, de-escalating concerns with empathy and professionalism, and resolving issues to achieve superior service.
* Apply fraud detection strategies, taking steps to mitigate risks, protecting members and the Credit Union.
* Complete required departmental activities and trainings to ensure compliance with state and federal regulations, and Credit Union policies.
* Adhere to safety and security procedures regarding emergency situations, third party access to secure areas, and promptly communicate suspicious activity to leadership.
* Follow established processes and guidelines in daily activities, adhering to all applicable laws and regulations, adapting to new information, technology platforms, handling ambiguity and adapting to change.
* Display adaptability and flexibility in meeting business needs based on member volume patterns at a branch or throughout the branch network.
* Consistently meet or exceed established performance metrics, contributing to the Credit Union's goals and delivering a high standard of service.
Knowledge, Skills and Abilities
Financial Services Specialist:
* High School Diploma or Equivalent required.
* Follow proper balancing and cash handling procedures
* Regular and predictable attendance
* Demonstrate company core values
* Ability to work scheduled hours including, weekend and overtime, when applicable
* Receptiveness to accepting and applying feedback
* Attention to detail
* Proficiency in member service
* Excellent listening skills
* Clear and effective communication skills
* Professional business etiquette and presentation skills, including maintaining a professional workspace
* Strong sales skills with identifiable results
* Critical thinking and problem-solving skills
* Effective use of fraud detection and prevention techniques
* Effective written and verbal communication skills
* Skills in de-escalating and resolving escalating member situations
* Adaptability and flexibility
* Analytical skills and the ability to work independently
* Math and general clerical aptitude
* Ability to multitask and prioritize
* Reliable and dependable
* Error free typing skills with emphasis on accuracy
* Functional knowledge of Credit Union or other financial institution systems, products, services, and procedures preferred
* High School Diploma or GED
Competencies
* Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
Physical Demands and Work Environment
* May be required to remain in a stationary position for an extended period
* Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage
* Ability to move about inside of office area
* Exposure to potentially hazardous conditions, i.e., robbery, and follows detailed instructions and procedures to minimize the exposure
* The working arrangement for this position is onsite
* Ability to safely lift, carry, and move items as required for branch operations
Disclaimer
* Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
* MSUFCU is an affirmative-action, equal-opportunity employer.
* To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Wealth Strategist (Financial Planner)
Lansing, MI job
WHAT IS THE OPPORTUNITY? This position is responsible for attracting and expanding upon relationships with City National Rochdale's (CNR) high and ultra-high net-worth (U/HNW**) clients by collaborating with Senior Wealth Strategists, Wealth Strategists, and other colleagues in the development of U/HNW client facing materials and deliverables. The ideal candidate should have experience with client discussions/presentations, proficiency in financial planning software (eMoney), and demonstrable knowledge in advanced planning areas such as Estates and Trusts, Income Taxation, Philanthropy, and Asset Protection, with an emphasis on business owner wealth and succession planning.
*WHAT WILL YOU DO?*
* Work in tandem with Senior Wealth Strategists and Wealth Strategists to analyze a client's current financial situation, identify appropriate planning strategies and techniques, and educate clients with advanced modeling through the Comprehensive Wealth Assessment.
* Support the Wealth Strategy team by participating in external meetings, taking notes, and developing sophisticated, custom planning models using eMoney, Excel, Powerpoint, and Word programs.
* Work directly with independent financial advisors and clients to understand their specific goals and objectives to provide solutions to meet their needs.
* Participate in and/or lead client meetings and work within a team environment to deliver integrated planning services to clients.
* Partner with the Wealth Strategy team to create understandable, customized strategy explanations that are consistent across the enterprise and of high quality.
* Assist Wealth Analyst with preparation of reports/dashboards and making other changes to support their business reporting and other operational needs using Salesforce (within the permission allowed by the Salesforce COE).
* Partner with the marketing team to develop comprehensible explanations of sophisticated wealth planning strategies in areas of interest to UHNW clients.
* Assist in preparation of written and oral presentations to support educational programs for colleagues, clients and prospective clients.
* Write articles on timely topics of wealth planning that can be distributed to clients or marketing materials to CNR's clients, prospects, and COIs.
* Keep abreast of legislative and tax changes.
* Enhance existing relationships and reduce attrition by participating in designing integrated wealth plans that enhance the value that banking colleagues bring to their relationships.
* Participate in routine third-party audits of all material subject to peer review.
* Raise awareness of proper channel alignment when confronted with a client/prospect that is more appropriately served by another line of business.
* Cultivate and maintain relationships with COI's directly and in partnership with colleagues.
* Participate in client and community events.
* Participate in the preparation for sponsored events regarding wealth planning information and issues that are relevant and compelling for that particular audience.
*WHAT DO YOU NEED TO SUCCEED?*
*Required Qualifications**
* Bachelor's Degree
* Minimum 5 years of financial planning or related experience
* Minimum 5 years of experience within Banking, Brokerage, or Insurance culture
* Demonstrable expertise in the use of financial modeling systems such as eMoney
* CFP - Certified Financial Planner credential or the ability to obtain within 24 months of employment
* CEPA - Certified Exit Planning Advisor credential, or the ability to obtain within 18 months of employment
*Additional Qualifications*
* Advanced Degree (JD or CPA or Masters in Tax/Accounting/Business) helpful
* Ability to travel up to 20%
* Stay current on cutting edge wealth planning solutions while retaining the ability to explain and implement those solutions in an easy to understand manner
* Demonstrable expertise in Team-Based (multi-disciplinary) wealth planning
* Demonstrable expertise in multiple wealth planning issues (e.g., portfolio construction, life insurance, transfer taxation, business succession, etc.)
* Demonstrable expertise at easily explaining complex strategies to clients and COIs; and quickly identifies and pursues to a successful sale Bank product or service solutions that align with the best interest of the client.
Presentation skills
* Outstanding written and verbal communication skills
* Outstanding Microsoft Excel, PowerPoint, and Word creation abilities
* Demonstrable expertise in multiple areas such as: Portfolio design; transfer tax; life insurance; income tax; retirement funding (qualified and non-qualified); captive insurance; legacy trusts
* Demonstrable proficiency in Salesforce
*WHAT'S IN IT FOR YOU?*
*Compensation*
Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
\#LI-DN1
\#CA-DN1
Future Opportunities
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness, reflecting our deep commitment to our team members and the communities we serve.
Interested in Community Financial Credit Union but not seeing what you're looking for right now? This application is intended for future opportunities at Community Financial Credit Union.
Potential departments include:
Marketing
IT
Business Experience
Human Resources
Finance/Accounting
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member at Community Financial Credit Union, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyIT Risk & Control Senior Analyst
Remote or Lansing, MI job
WHAT IS THE OPPORTUNITY? The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. ITRM Security Senior Analyst will conduct fit for purpose review and challenges of internal IT controls to ensure consistency with internal policies and standards. Additionally, conduct process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitigating risk. The ITRM Senior Analyst's goal is to create actionable information for IT and business leadership, and to provide objective assessment of cyber security controls for auditors, regulators and external parties. This requires routinely performing review and challenge reviews against 1LOD testing practices specific to T&I controls, authoring detailed reports and gathering metrics ensure stakeholders receive accurate and complete information. The ITRM Senior Analyst keeps abreast of external cyber security trends, technologies and cyber risk management approaches, and often works with other teams on cyber risk-related initiatives to provide subject-matter recommendations and guidance to achieve a posture within the bank's overall risk appetite. This is an advanced senior professional with wide range of experience who uses professional concepts and to resolve complex issues in creative and effective ways. Serves as an expert in own discipline or area of specialization, works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
WHAT WILL YOU DO?
* Perform fit for purpose review and challenges specific to IT (T&I) controls tested by 1LOD Testing team against Governing Principles and applicable Policies and Standards. Reviews are specific to Test of Design (ToD) and Test of Effectiveness (ToE).
* Provide guidance to 1LOD colleagues to ensure testing practices meet internal standards.
* Conduct Process/Risk and Control (PRC) reviews against IT control descriptions to ensure they meet requirements.
* Support regulatory requirements and deliverables as needed.
* Define analysis objectives, collect data from internal and external sources, and evaluate/analyze data to provide objective information on cyber risks for IT and business management with both summary and detailed reporting
* Participate in other projects and duties as needed or requested
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum of 12 years' experience in Information/Cyber Security field
* Minimum of 6 years' experience in cyber security operations, incident response, IT risk management or investigations
*Additional Qualifications*
* Demonstrated experience analyzing IT control testing attributes and evidence to properly evaluate and conclude control effectiveness
* Prior IT Control Audit experience is strongly preferred
* Experience in banking/financial industry specific to technology is strongly preferred
* Demonstrated knowledge of financial regulation and control frameworks applicable to cyber security or IT risk
* Demonstrated experience with Industry or subject specific analysis or assessment frameworks is highly desired (FAIR, NIST CSF, etc.)
* Demonstrated knowledge of cyber security landscape -- threats, trends, technologies
* Excellent communication and interpersonal skills. Including a strong ability to create positive and professional business relationships with internal clients.
* Strong commitment to working as a team and providing excellent customer service.
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
\#CA-DK
\#LI-DK
Full Time Teller - Livonia branch
DFCU Financial job in Livonia, MI
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Livonia branch is seeking a full time Teller to join their team.
This position starts at $16.50/hour.
What You'll Do:
Efficiently process daily work in a multi-tasking environment.
Accurately process teller transactions and maintain cash balancing standards.
Adhere to all policy and procedures, including branch compliance and security procedures.
Provide superior service to prospective and existing members.
Maintain product and service knowledge to assist our members.
Meet individual referral goals and service standard expectations.
Assist in any area of the branch as needed.
What You'll Need:
High school diploma or equivalent.
Customer service, cash handling, and balancing experience.
Strong computer skills.
Attention to detail.
Ability to function as a team player in a fast paced, goal-oriented environment.
Excellent communication skills to discuss and refer our products and services to members.
Ability to move or lift up to 50 lbs., usually coin.
Saturday hours required on a rotational schedule.
Flexible work schedule.
Internal Auditor I
Brighton, MI job
More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include:
* Financial wellbeing services
* 401(K) matching with up to 5% match
* Reduced health insurance
* Employee wellbeing services
* DE&I initiatives
* Work-life balance
Job Summary
Assist with completion of the internal audit plan for the credit union by performing operational and compliance audits of various Credit Union functions and departments. Identify related risks and verify mitigating controls in place. Assist in internal audit planning and report writing. Identify areas for process improvement and efficiencies. Provide guidance in the development of alternative solutions or implementation of corrective actions. Maintain all organizational and professional ethical standards and complete all internal audit work in compliance with The IIA's International Standards for the Professional Practice of Internal Auditing.
What You'll Do
* Assist with completion of risk based internal audit plan by performing fieldwork, evaluating the effectiveness of controls, assisting with planning and wrap up activities.
* Review credit union controls, document processes, identify areas needing improvement, and suggest solutions for process efficiencies.
* Assist with audit completion and report writing. Participate in exit interviews and walkthroughs with audited departments.
* Develop and maintain an understanding of all aspects of credit union operations and related risks and controls.
* Act as a consultant for internal departments related to risk and control and process efficiency.
* Provide assistance with monitoring outstanding audit/exam findings
* Complete review notes in a timely manner.
* Remain current on internal audit standards and guidance, as well as financial institution regulations.
* Pursue professional development opportunities, including external and internal training and professional association memberships.
* Maintain objectivity and independence.
* Assist with special projects as needed.
* Perform other duties and responsibilities as required or assigned.
What You'll Bring
* Previous work experience in a financial institution preferred.
* Bachelor's degree in business administration, Accounting or Finance OR equivalent in work experience (3-4 years of internal audit related experience)
* Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or working towards a CIA is a plus.
* Able to manage and execute multiple complex projects within required timelines and expectations.
* Understanding of both Credit Union policies and procedures as well as a working knowledge of regulatory requirements for both deposit and lending products.
* A record of strong communications, analytical, organizational, project management and planning skills.
* QUALITY AND CONTINUOUS IMPROVEMENT: Committed to high quality outcomes. Uses formal and informal tools and techniques to achieve operational excellence. Maintains a constant focus on efforts to improve quality and efficiency of work processes. Challenges the status quo to identify new possibilities.
* PURSUING SELF-DEVELOPMENT: Continuously seeks new ways and different ideas/points of view. Committed to high quality outcomes.
* COMMUNICATING OPENLY AND HONESTLY: Proactively provides information and resources to other departments and other levels. Shares useful information with the team in an open and honest manner. Confidently expresses own opinions and beliefs. Provides insight and offers knowledge and experience. Presents things in a balanced and constructive way. Asks good questions. Listens to understand the other point of view. Promotes two-way dialogue.
* COLLABORATION: Contributes to team performance by collaborating on projects with team members and across organizational boundaries. Creates team spirit and supports team members.
* DEMONSTRATES SUPPORT OF THE LAKE TRUST VALUES, STRATEGY, AND BRAND PROMISE: Actively promotes and aligns actions with Lake Trust strategic goals, values and Brand Promise; participates in setting and achieving team goals that contribute to the overall goals of Lake Trust
What You'll Get
* Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
* Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
* By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.
Director of Consumer Lending Collections
Grand Rapids, MI job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. ABOUT THE ROLE: Provides leadership and strategic vision with overall responsibility for leading the Consumer Lending Collections department. Provides the strategic direction and oversight to ensure that Fifth Third Bank maintains a highly effective Consumer Lending Collections operation by maintaining industry best delinquency, credit loss results, customer satisfaction, and expense ratios. Evaluates the industry, market, and regulatory environment to anticipate changes and helps ensure appropriate alignment.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Please see below for specific responsibilities and requirements for this role.
YOUR RESPONSIBILITIES:
The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
* Department Leadership: Leads the Consumer Lending Collections department and oversees multiple product lines in business or function with material responsibility for associated operational, vendor, customer, and financial risks.
* Portfolio and Budget Oversight: Oversees the management of large delinquency portfolios and the expense budget for the department.
* Operational Management: Orchestrates daily operations, productivity metrics, dialing strategies, scheduling, quality assurance, while ensuring compliance and operational excellence.
* Regulatory Compliance Monitoring: Monitors regulatory developments and ensures full compliance with all applicable laws and guidelines impacting collections.
* Strategic Alignment: Aligns with Consumer LOB leadership to develop and achieve agreed upon delinquency and reduction of charge offs.
* Process Improvement Implementation: Implements process and procedural updates to maintain compliance and operational efficiency across all teams and functions.
* Cross-Functional Collaboration: Cultivates strong partnerships with Bancorp credit and risk management to provide feedback and maintain acceptable credit and operational risk with a customer centric approach.
* Strategic Initiative Execution: Partners and works closely with Risk Strategy and business support team to drive the identification, development, testing, and execution of strategic initiatives that reduce losses, improve customer experience and effectively manages expenses, and/or reduces risk.
* Forecasting Support: Provides delinquency trends, inputs, and outlook to the process for Bancorp forecasting credit losses.
* Stakeholder Relationship Management: Establishes and maintains strong working relationships with internal partners across Business Controls, IT, Legal, Compliance, Product, Operations Support, Risk, and Finance, as well as external vendors and stakeholders.
* Risk and Performance Management: Oversees risk management practices, drives operational performance, and identifies opportunities for continuous improvement and productivity enhancement.
* Regulatory Awareness: Ensures awareness of evolving regulatory landscape and adherence to all laws and regulations impacting the business.
* Issue Resolution: Resolves escalated issues with urgency and precision, ensuring customer satisfaction and operational integrity.
* Vendor and Contract Negotiation: Negotiates contracts with service providers, outsource partners and loan charge-off sales.
* Talent Strategy Leadership: Leads talent strategy by attracting, developing and retaining a high performing team.
* Customer Experience Tools Development: Develops/maintains customer assistance tools, leveraging voice analytics, and tracking complaints to analyze/fix pain points.
* Industry Engagement: Maintains contact with other lending institutions and industry associations to remain informed of trends and builds industry relations through networking
* Supervisory Responsibilities: Responsible for providing employees with timely, candid, and constructive performance feedback, developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth, developing the appropriate talent pool to ensure adequate bench strength and succession; fostering a positive work environment and rewarding employees for accomplishments.
MINIMUM REQUIREMENTS:
This position requires an experienced level of proficiency. We require a Bachelor's degree in a related field or equivalent experience, along with 10 or more years in financial services, customer services, and consumer collections. This role also requires 8-10 years of mid to senior level management experience.
REQUIRED SKILLS:
Qualified candidates will possess a degree of proficiency (typically from 10+ or more years of work or practical experience), in:
* Executive Communication and Influence: Must demonstrate the ability to communicate and influence Bancorp Senior and Executive level positions as well as build positive relationships with all divisions of the Bancorp.
* Change Leadership: Strong change leadership skills and ability to innovate.
* Regulatory Communication: Ability to communicate effectively and present to external regulators (OCC/CFPB).
* Leadership and Analytical Skills: Leadership skills, initiative, detail oriented, strong analytical skills, and decision-making skills.
* Interpersonal and Analytical Skills: Strong interpersonal, communication and analytical skills.
* Organizational Change Management: Innovative thinker that can drive change throughout the organization.
Please refer to the "Skills for Success" section to learn how to stand out as an applicant.
SKILLS FOR SUCCESS:
Qualified candidates will possess a degree of proficiency (typically from 10+ years of work or practical experience), across a suite of skills including, but not limited to:
* Forecasting Experience: Proven ability relative to forecasting delinquency, losses, and expenses.
* Education: Master's in Business Administration or related field.
DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you.
#LI-JO1
Director of Consumer Lending Collections
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyMortgage Post Closing Processor
Tecumseh, MI job
Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Post- Closers are responsible for reviewing/auditing the final executed mortgage closing packages returned from the title companies. This is to ensure the file is within compliance and satisfies regulatory guidelines and Old National internal policies and procedures. Also, confirming all documents that were sent to closing were returned accurately signed and notarized where applicable. All executed closing documents are filed within the appropriate folders for accessibility for future review.
Salary Range
The salary range for this position is $17.00/hr - $22.00/hr The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Staying Compliant:
* Reviewing executed closing packages post- closing to increase safeguards for both compliance purposes and Old National's internal policies and procedures.
* Confirming all documents that were sent to closing were received back from closing.
* Reviewing the entire executed closing packages to ensure all borrower signatures/ dates and notarizations are accurate.
Operational and Customer Service Excellence along with interpersonal skills:
* Contacting internal and external parties to assist with corrections or obtain additional documentation that is required for the files.
* Reviewing the Loan Operating System (LOS) and based on the information update as necessary or contact various internal parties to update as needed prior to the loan being moved to its next destination. i.e. Underwriting, Processing, Sales.
* Track outstanding items to confirm timely receipts of documentation and follow up as needed, by contacting the title companies and effectively communicating what is needed.
Track Mortgage Insurance:
* Track and pay government premiums for FHA, USDA and VA loans.
* Obtain government insuring by completing the application and successfully obtaining the certificate for each government loan.
* Activate Private Mortgage Insurance (PMI) online or by sending a check for the full premium.
Key Competencies for Position
Strategy in Action and Compelling Communication
* Associates can seek to understand factors that influence their role. They also identify and present opportunities for improvement to both the system and the process.
* Effectively communicate with both internal and external clients. i.e. Processor, Underwriters, Sales, and Title Companies.
Qualifications and Education Requirements
* High School Diploma or GED
* 1-2 years of related work experience, previous mortgage loan experience preferred.
* Strong organizational skills
* The ability to effectively communicate and have experience using a personal computer.
Key Measures of Success/Key Deliverables:
* Actively review outstanding items to ensure they are being cleared in a timely manner.
* Periodically reviewing files to confirm all activity is being consistently reviewed on all files.
* Reviewing government loans to ensure premiums are being paid timely.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
Auto-ApplyCommercial Collateral Operations Specialist
Farmington Hills, MI job
First Merchants Bank is seeking a Commercial Collateral Operations Specialist to join our team! As a service provider to First Merchants Bank's internal and external customer base, our core goal is to support our company's mission of being the most attentive, knowledgeable, and high-performing bank for our clients, teammates, and shareholders. This includes performing a range of commercial collateral requests to support our customers, lines of businesses and our internal department. All tasks are to be performed timely and with accuracy in accordance with Regulatory requirements and departmental procedures. To be successful in this position, one should have a flexibility to shift responsibilities if needed in your daily workflow, be a quick learner, and a seasoned multi-tasker.
As part of this role you would:
Research commercial loans to identify collateral to be released by reviewing the proper supporting documents and verifying the MAP Authority of the submitter.
Review and process commercial collateral requests with accuracy and in a timely manner in accordance with regulatory requirements and within our SLA (service level agreement).
Daily assist the team by working within our commercial collateral mailbox to process commercial collateral requests and respond to questions.
Prepare commercial collateral releases for recording, filing, terminating, and discharging commercial collateral.
Responsible for indexing and imaging supporting commercial documents into OnBase.
Process incoming commercial workflow packets.
Perform an audit of the stock and bond portfolio on a semiannual basis.
Interact with commercial customers and lines of businesses on escalated matters to help correct and provide a resolution.
Actively participate in team and department meetings, discussions, special projects, and strategy sessions to support the commercial operations department as a whole.
Complete workflow and performance logs daily.
Provide backup support for the department and the team as needed.
In order to be successful in this position, we require the following:
High school diploma or equivalent (GED).
A minimum of two (2) years of commercial collateral, commercial loans, commercial documentation, or related commercial experience.
The following would be a plus:
3 to 5 years of commercial collateral, commercial loan, or commercial documentation experience.
Working knowledge with Horizon core banking system, OnBase system, Simplifile recording system, and Wolters Kluwer Solutions.
Proficiency in Microsoft Office with Strong Excel skills.
Experience using various government entity recording sites, such as state and local municipalities.
First Merchants offers the following:
Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Branch Banker
Plymouth, MI job
Who We Are:
At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.
We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.
At Community Financial, we are always looking for mission-driven in-branch staff to bring our values to life, and we hope you might be one of them.
About the role:
Every day, the consultant transforms ordinary branch visits into digitally-forward, people-first extraordinary experiences that strengthen trust, deepen relationships, and create joy. This role bridges vision and action, ensuring that the organization's strategies and values are fully realized in the everyday experiences of members. By combining operational excellence with genuine care, the consultant carries our promise all the way through the final mile, where trust is built, relationships are deepened, and the credit union's purpose of creating joy and igniting Michiganders' impossible dreams comes to life.
Through interactive and collaborative conversations, the consultant identifies opportunities to guide members toward solutions that align with their goals, whether through everyday transactions, specialized products, or deeper consultation. This role embodies our values by walking with members through both light and dark moments, positioning the organization as their trusted, lifelong partner.
This position has a starting hourly rate of $20.48 , but your offer amount may be increased with relevant work experience and transferrable skills.
How you'll shape the member experience:
Walk alongside members in both light and dark moments.
Carry the spirit of our Manifesto all the way through the final mile, ensuring every interaction makes members feel supported and relationships grow stronger.
Guide members toward meaningful solutions with a digitally-first mindset.
Take time to understand members' everyday finances and impossible dreams, recommending products and services that help them move forward with confidence.
Deliver operational excellence with care.
Handle transactions - including cash - with accuracy, integrity, and consistency, protecting members' trust while upholding compliance standards and dual control practices.
Take ownership of member challenges.
Stand courageously with members in difficult moments, resolving issues thoughtfully and turning challenges into opportunities for deeper connection.
Be a confident and trusted resource.
Share knowledge of deposit, lending, and digital banking products with clarity and care, guiding members as they navigate options big and small.
Contribute to branch and organizational success.
Celebrate team wins with a huzzah, promote solutions that make members' lives better, and elevate referrals that create lasting impact.
Collaborate to strengthen community connection.
Partner across branches and with other teams to ensure consistency, share expertise, and reflect the organization's commitment to creating joy and igniting Michiganders' impossible dreams.
Commit to continuous learning and growth.
Stay curious and engaged, deepening your knowledge of products, initiatives, and compliance while fostering belonging, collaboration, and strong relationships across the organization.
Support organizational flexibility.
Step in where needed - including at other branches - to ensure members always experience care and connection through the final mile.
What you bring to the table:
High school diploma or equivalent.
Minimum two years' experience as a service representative in the retail or service industry or equivalent experience.
Proficiency using Microsoft Suite.
We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.
As a team member of Community Financial, you'll enjoy:
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
Contact/application information:
If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer:
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!
Auto-ApplyCollector I
Farmington Hills, MI job
First Merchants Bank is seeking a Collector I to join our team! This position will perform duties related to collection activities for consumer and mortgage loans to ensure unnecessary losses are prevented. As part of this role, you will: * Review delinquent loan customer accounts and determine necessary action, involves;
* Attempt to collect past due amounts or a promise to pay through contacting delinquent customers in person and/or by telephone.
* Determine whether delinquency situation warrants repossession, charge-off or litigation, in accordance with established policy.
* Advise manager of unusual circumstances involving any dealer or loan customer.
* Conduct collection activities in such a manner that the Bank will not be exposed to lawsuits, complaints or embarrassment due to poor judgment.
* Prepare various reports for supervisors and other Bank officers.
* Stay current on changes concerning underwriting, investor and policy guidelines.
* Confer with lenders and management to aid in the resolution of delinquent loan issues.
To be successful in this position, we require the following:
* High school diploma or equivalent (GED).
* A minimum of one (1) year of customer relations or related experience.
The following would be preferred experience, but not required:
* Collections experience
First Merchants offers the following:
* Base Pay PLUS Bonuses
* Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Mortgage Banker
Farmington, MI job
Job Description
First Merchants Bank is seeking a Mortgage Banker to join our team! This position will be responsible for handling prospective customer and existing client mortgage needs. This would include initial consultation, gathering and review of financial information and inputting file into our Mortgage Loan Origination System. The Mortgage Banker will be responsible for discussing client's needs, recommending the best loan products, helping customers put together a complete loan package and working with the underwriting team throughout the loan process. Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization.
As part of this role you will:
Use referral sources to develop mortgage loan business.
Build and maintain business relationships within the community.
Provide excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting.
Market to and prospect for new referral sources (Realtors, Builders, COI).
Develop new and expand internal and external referral sources to grow business.
To be successful in this position, we require the following:
High school diploma or equivalent (GED).
A minimum of two (2) years of experience self-sourcing leads in a financial services environment.
Ability to transport self to various locations within assigned region.
First Merchants offers the following:
Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Commercial Loan Boarding Specialist
Farmington Hills, MI job
First Merchants Bank is seeking a Commercial Loan Boarding Specialist to join our team! This position will perform the boarding of commercial and commercial real estate loans to the core system. Tasks are to be performed in a timely manner as deemed critical in accordance with Regulatory requirements and departmental procedures. To be successful in this position, one must provide quality customer service through accurate and efficient processing and be willing to learn multiple tasks as needed.
Essential Duties and Responsibilities:
* Validate and interpret complex commercial loan documentation in order to determine loan boarding requirements.
* Determine any new or renewal loans that require priority boarding.
* Communicate and follow up with lending staff on any loans with Pre-Boarding issues.
* Accurately input required fields for new and renewal loans into the Core system (FIS Horizon).
* Input information for Impaired Loans into the system.
* Process and balance on-line loan related transactions.
* Assist with set up of loan exception items.
* Assist with quality and post audit reviews.
In order to be successful in this position, we require the following:
* High school diploma or equivalent (GED).
* A minimum of one (1) year of commercial loan boarding, commercial documentation, or related commercial experience.
The following would be a plus:
* Prior commercial loan boarding experience, including attorney prepared and participated loans
* Experience with FIS Horizon System and OnBase System
* Proficiency in Microsoft Office
First Merchants offers the following:
* Base Pay PLUS Bonuses
* Medical, Dental and Vision Insurance
* 401k
* Health Savings and Flexible Spending Accounts
* Vacation/Sick Time
* Paid Holidays
* Paid Parental Leave
* Tuition Reimbursement
* Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Intern - Consumer Banking (SE Michigan)
Monroe, MI job
Thank you for your interest in First Merchants Bank's 2026 Summer Internship program!
We are looking for highly motivated, enthusiastic college students for our 12-week
paid
summer internship program.
About First Merchants:
First Merchants Corporation is the largest financial services holding company located in Central Indiana. We provide our clients with broad financial services delivered locally by bankers who are known and trusted in their communities. We offer personal banking, business banking, mortgage lending, treasury management services, and wealth management.
First Merchants serves 27 Indiana, 2 Ohio, and 5 Michigan counties.
Our mission is to be the most attentive, knowledgeable, and high-performing bank for our clients, teammates, and shareholders.
We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging.
Consumer Banking Internship Overview
The Consumer Banking Intern will collaborate with various levels of management across the line of business to gain exposure and assist with functions that support meeting client needs in everyday banking.
What You Can Expect to Learn During the Internship at First Merchants:
Operations - Observe frontline associates and Regional Operations Managers in their daily and weekly activities that support the operations of banking centers.
Sales & Service - Observe and assist bankers as they help clients with their everyday banking needs.
Sales Management - Observe and assist various levels of management, including Banking Center Management, Market Management, Regional Management, and Line of Business Management, in executing First Merchants' sales processes.
Successful students will possess:
Initiative
Enthusiasm
Strong Work Ethic
Team Mentality
Self-Motivation
In addition to the learning objectives, all interns will participate as a group in a community service project, will have an opportunity to network with many of our Executive and Senior Leadership during a Meet & Greet event, and will present a summary of your summer during our final presentations.
Who is qualified to apply?
Students must:
be a Bachelor's (or higher) degree-seeking full-time student at an accredited college or university.
be available to work 40 hours per week from May 18, 2026 through August 7, 2026.
be authorized to work in the United States.
possess a GPA of 3.0 or higher.
be able and willing to travel periodically throughout the First Merchants footprint.
Financial Services Specialist - West Side Branch
Lansing, MI job
The Financial Services Specialist role is responsible for providing superior member experience that leads to increased member engagement and satisfaction with the Credit Union. The Financial Services Specialist will deliver personalized service, making product and service recommendations after a thorough review of each member's unique financial position. Financial Services Specialists respond to member requests while recommending additional products and services that elevate the member's financial wellbeing and perform these tasks with accuracy and efficiency. Financial Services Specialists are responsible for problem solving to find the optimal solution for the member while mitigating risk to the member and Credit Union.
Work Arrangement: This position is scheduled for an onsite presence at the West Side Branch.
Schedule:
* This position requires working a standard 40 hour week during Branch hours of operations
* Monday - Thursday 8:45am - 5:45pm
* Friday 8:00am - 6:15pm
* Rotating Saturdays 8:45am - 1:15pm
* Employees work every other Saturday and receive a consistent day off during the week to offset their hours
* Scheduled hours could change based on business need and future department growth.
An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.
Compensation & Benefits:
* Starting at $18/hour dependent on experience
* 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
* Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
* 401(k) with a company match
* Tuition Reimbursement
* Up to 12 Weeks of Paid Parental Leave
* Learn more about our benefits here
Essential Duties and Responsibilities
Financial Services Specialist
* Provide superior member service by responding to members' inquiries with urgency, process transactions accurately and with proficiency, personalizing interactions with recommendations of products and services specific to members' unique needs.
* Identify and sell products and services, provide financial education to enhance the member experience, and achieve individual and departmental goals.
* Utilize outbound calling and cross-selling tools to further develop relationships with current members.
* Utilize department and Credit Union procedures to mitigate risk, ensuring that member requests and transactions are processed with accuracy, protecting both members and the Credit Union from loss.
* Manage time effectively while demonstrating initiative within the branch, consistently seeking opportunities for personal development and expanding knowledge to better serve members and the Credit Union.
* Utilize a variety of communication channels (e.g., in-person, email, team collaboration tools) to ensure clear, effective, and timely communication within the team and across the Credit Union.
* Actively promote and guide members in using Credit Union technology, enhancing their experience and empowering them to manage their finances with ease and confidence.
* Demonstrate proficiency in Credit Union product knowledge, services, and fintech partners.
* Effectively handle escalations by taking ownership, de-escalating concerns with empathy and professionalism, and resolving issues to achieve superior service.
* Apply fraud detection strategies, taking steps to mitigate risks, protecting members and the Credit Union.
* Complete required departmental activities and trainings to ensure compliance with state and federal regulations, and Credit Union policies.
* Adhere to safety and security procedures regarding emergency situations, third party access to secure areas, and promptly communicate suspicious activity to leadership.
* Follow established processes and guidelines in daily activities, adhering to all applicable laws and regulations, adapting to new information, technology platforms, handling ambiguity and adapting to change.
* Display adaptability and flexibility in meeting business needs based on member volume patterns at a branch or throughout the branch network.
* Consistently meet or exceed established performance metrics, contributing to the Credit Union's goals and delivering a high standard of service.
Knowledge, Skills and Abilities
Financial Services Specialist:
* High School Diploma or Equivalent required.
* Follow proper balancing and cash handling procedures
* Regular and predictable attendance
* Demonstrate company core values
* Ability to work scheduled hours including, weekend and overtime, when applicable
* Receptiveness to accepting and applying feedback
* Attention to detail
* Proficiency in member service
* Excellent listening skills
* Clear and effective communication skills
* Professional business etiquette and presentation skills, including maintaining a professional workspace
* Strong sales skills with identifiable results
* Critical thinking and problem-solving skills
* Effective use of fraud detection and prevention techniques
* Effective written and verbal communication skills
* Skills in de-escalating and resolving escalating member situations
* Adaptability and flexibility
* Analytical skills and the ability to work independently
* Math and general clerical aptitude
* Ability to multitask and prioritize
* Reliable and dependable
* Error free typing skills with emphasis on accuracy
* Functional knowledge of Credit Union or other financial institution systems, products, services, and procedures preferred
* High School Diploma or GED
Competencies
* Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
Physical Demands and Work Environment
* May be required to remain in a stationary position for an extended period
* Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage
* Ability to move about inside of office area
* Exposure to potentially hazardous conditions, i.e., robbery, and follows detailed instructions and procedures to minimize the exposure
* The working arrangement for this position is onsite
* Ability to safely lift, carry, and move items as required for branch operations
Disclaimer
* Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
* MSUFCU is an affirmative-action, equal-opportunity employer.
* To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Part Time Teller - Commerce Twp branch
DFCU Financial job in Michigan
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Commerce Twp branch is seeking a part time Teller to join their team.
This position starts at $16.50/hour.
This position averages 20-25 hours per week.
What You'll Do:
Efficiently process daily work in a multi-tasking environment.
Accurately process teller transactions and maintain cash balancing standards.
Adhere to all policy and procedures, including branch compliance and security procedures.
Provide superior service to prospective and existing members.
Maintain product and service knowledge to assist our members.
Meet individual referral goals and service standard expectations.
Assist in any area of the branch as needed.
What You'll Need:
High school diploma or equivalent.
Customer service, cash handling, and balancing experience.
Strong computer skills.
Attention to detail.
Ability to function as a team player in a fast paced, goal-oriented environment.
Excellent communication skills to discuss and refer our products and services to members.
Ability to move or lift up to 50 lbs., usually coin.
Saturday hours required on a rotational schedule.
Flexible work schedule.