DFCU Financial jobs

Do you have a passion for building markets from the ground up? Do you thrive on driving growth through strategic lending and deposit initiatives? Do you lead with vision and inspire teams to deliver excellence? As Market President, you'll be the face and force of DFCU Financial in your market-growing our presence, expanding relationships, and shaping the community's financial future. We lead with strategy-you lead with results. Let's grow stronger together. The Opportunity: We are seeking a Market President Commercial Lending to champion growth in the Grand Rapids, MI area, driving strategic loan and deposit initiatives, managing a high-performing portfolio, and ensuring compliance with all regulatory guidelines. What You'll Do: Market Growth & Business Development Execute a comprehensive loan and deposit strategy aligned with organizational goals and objectives. Identify and pursue opportunities for business growth and expansion of lending services. Build and maintain strong relationships with key stakeholders, including DCFU Associates, clients, and community leaders. Portfolio & Risk Management Follow effective risk management practices to mitigate credit risk and maintain the quality of the loan portfolio. Work effectively with underwriting team to conduct in-depth financial analysis and due diligence on potential borrowers to assess credit worthiness. Respond to and resolve inquiries related to client accounts. Strategic Leadership & Compliance Recruit and develop commercial lenders to strengthen market reach and performance. Partner with regional branches and business lines to achieve lending targets and deliver exceptional customer service. Oversee the management, diversification, and performance of the lending portfolio, identifying opportunities for improvement. Ensure full compliance with all relevant regulatory and legal requirements governing lending activities. What You'll Need: Business degree, or relevant work experience. 10+ years of progressive experience in lending and financial services. Results-oriented mindset with a focus on achieving lending targets. Strong understanding of best practice sales activities, sales management, risk management and credit analysis. Outstanding reputation for excellence and community involvement. Meaningful history and tenure in the market. Proven track record of leadership and strategic planning in a lending or financial institution. Excellent interpersonal skills, including effective verbal and written communication. Self-driven to work independently and collaboratively in a dynamic and fast-paced environment.

The Deposit Operations Specialist provides assistance to both members and employees, through the completion of tasks that include dual verifications, printing requests, fax completion, member shipping, account file maintenance, etc. Employees in this position will assist members and employees with account needs via the telephone, fax, eMessage, video, and mail. They will perform a variety of support functions to create efficiencies, while allowing other employees to assist members with more complex situations. This position requires sound judgement, prioritization, professionalism, empathy, integrity, accuracy, dependability, and expediency in assisting members and employees. Work Arrangement: This position is a hybrid role with a combination of working both onsite at the Headquarters 2 building in East Lansing and remotely. A schedule of expected onsite and remote work days will be discussed during the interview process. Schedule: This position requires the ability to work during the Credit Union hours of operation. An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. Compensation & Benefits: * Starting at $18/hour dependent on experience * Health, Dental, Vision, Life, and Long-Term Disability * 401(k) with a company match Essential Duties and Responsibilities: Deposit Operations Specialist: * Assist members and employees by answering product and service questions relating to shares and account services, and conducting research, when necessary, with support from others, while utilizing appropriate resources * Perform member shipping for basic member applications * Assist with escalated member situations and take appropriate action to resolve them with support from others * Process basic member transactions while reviewing accounts for opportunities to build relationships by offering Credit Union products and services that benefit the members * Decision and process consumer and specialized account applications with support from others * Process and create specialized letter requests with support from others * Manage print queues and process requests to ensure items are mailed to members timely, including signature pages, disclosures, certificates, etc. * Perform specialized file maintenance * Sort, distribute, and process department mail, returned mail, and faxes * Perform dual verification on shared branch increases by calling members to verify them with accuracy, notating account as appropriate, and calling other areas as needed * Perform call backs to members/potential members as assigned to deliver decisions, ask additional questions or offer additional products and services that would meet their needs * Conduct outbound calls to onboard new members to the Credit Union; answer member questions in a thorough and professional manner * Assist with Deposit Operations phone pilots to assist members and employees when volumes warrant the need * Manage and order necessary supplies for the department * Assist members with opening, accessing, closing, and changing signers on their Safe Deposit Boxes and completing appropriate paperwork as required, and maintaining the safe deposit systems, while following all established identification, safety and security procedures * Review and explain Safe Deposit Lease agreement and disclosures, answering clarifying questions with support from others * Perform other duties and assist other employees, as assigned Knowledge, Skills, and Abilities Required: Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate. Review the corresponding behaviors here. Deposit Operations Specialist: * High school diploma or equivalent required * Attention to detail with an emphasis on accuracy * Sales skills * Critical thinking skills * Effective written and verbal communication skills * Math and general clerical aptitude * Ability to multitask and prioritize * Ability to be a self-starter and work successfully independently and in a team-oriented environment * Reliability and dependability * Conflict resolution skills * Knowledge of credit reports, identification programs, and information gathering for underwriting consumer accounts * Knowledge of Credit Union systems, products, services, and procedures * Ability to work varied hours Monday through Friday and Saturdays Physical Demands and Work Environment: * Ability to work the hours the Credit Union operates, including early mornings, evenings, Saturday, and the additional hours necessary to meet responsibilities. * May be required to remain in a stationary position for an extended period of time. * Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage. * Occasionally needs to move about inside of office area * Exposure to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure * This position is able to work in hybrid or onsite working arrangements Disclaimer: * Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate. * MSUFCU is an affirmative-action, equal-opportunity employer. * To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Member Solutions Specialists assist members facing financial difficulties by finding creative solutions to help them meet their financial obligations. They educate and empower members to make informed financial decisions, focusing on maintaining membership with the Credit Union. The role involves working with delinquent accounts and negative share balances, communicating loss mitigation options, and identifying financial solutions while protecting the Credit Union's interests. Work Arrangement: This position is able to work onsite or hybrid (1-2 days/week) at our East Lansing Headquarters after training is complete (4-6 weeks). Schedule: * Standard Week: * Monday - Wednesday 8:30am - 5:00pm ET * Thursday 10:00am - 6:30pm ET * Friday 8:30am - 5:00pm ET * Rotation Week (every other week): * Monday - Wednesday 8:30am - 5:00pm ET * Thursday Off * Friday 8:30 - 7:00pm ET * Saturday 9:00am - 3:00pm ET An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. Compensation & Benefits: * Hourly Range: * Level I - $18.00 - $20.00+ per hour, depending on experience * Level II - $20.00 - $23.00+ per hour, depending on experience * Senior Level - $24.00 - $28.00+ per hour, depending on experience * 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums * Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays * 401(k) with a company match * Tuition Reimbursement * Up to 12 Weeks of Paid Parental Leave * Learn more about our benefits here Essential Duties and Responsibilities: Level I - * Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations. * Manage share and loan collection queues, adhering to department processes, procedures, applicable laws, regulations, and collection policies. * Manage internal team communication spaces and reports that include returned checks, preauthorized Visa debit transactions, merchant force-posted transactions, account service charges, and overdraft transactions related to Balance Shield and/or Courtesy Pay or Courtesy Pay for Debit, and applicable service charges. * Assist members to resolve negative balances and delinquent loan payments, whether through outreach via phone or assisting those calling into the Credit Union, utilizing effective communication and negotiation skills to facilitate repayment or resolution. * Recommend charge-offs for negative shares and delinquent loans and recommend repossession of delinquent secured loans. * Address escalated member situations and take appropriate actions to resolve them. * Thoroughly and timely document all collection efforts and member contacts to ensure updated information is available to staff. * Offer financial counseling and assistance, understanding various income types, and refer to external Credit Union resources and partners when necessary. * Participate in department initiatives, promotions, and achieve assigned goals. * Collaborate with Recovery to determine the next steps in the collection process as needed. * Perform daily balancing of financial transactions. * Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. * Perform other duties as assigned. Level II - * Collect on specialized subsets of the consumer loan portfolio to ensure that consistent and prompt attention is given to first payment default accounts, affiliate brand accounts, and commercial accounts, as necessary. * Collaborate with management to identify and implement training opportunities. * Determine and share forward areas of efficiency as it pertains to the delinquency management system and ancillary systems used. * Update, create, and present training documents for department processes and guidelines to aid in career growth and development of self and team members. * Consistently achieve assigned goals and motivate others to do the same, maintaining high engagement in department initiatives and promotions. * Onboard and train new employees in the department and assist with the on-going development of Member Solutions Specialists. Senior Level - * Consistently take ownership of situations and resolve them independently. * Model proficiency in creating solutions to minimize or reduce risk to the Credit Union. * Serve as a key resource in the department with extensive knowledge of Credit Union products, services, policies, and procedures. * Lead co-workers to take ownership and engage them in department initiatives and promotions. * Act as a mentor and provide guidance in the absence of management presence, as appropriate. * Provide assistance with escalated member interactions, providing superior service to the member and employee, as well as provide a summary of actions taken following the interaction. * Identify and share systemic feedback with other areas of the Credit Union to help mitigate potential losses. Job Requirements: Level I: * High school diploma or equivalent. * Prior experience in financial institution, collections, or similar Level II: * Prior experience in a collections or member service position at a financial institution or financial services agency required. * Possess or be in pursuit of obtaining the Certified Credit Union Financial Counselor certification. Senior Level * Prior experience in asset recovery at a financial institution, financial services agency or similar. * Prior experience in training or leading a team of peer contributors or completion of a Credit Union leadership program. * Possess the Certified Credit Union Financial Counselor certification. Competencies: * Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate. * Functional Competencies: * Adherence to Procedures - Includes knowledge of relevant external and internal policy and compliance procedures. * Analytical Thinking - Breaks down complex information into smaller parts. * Conflict Resolution - Works effectively through an antagonistic situation to minimize relationship damage and promote shared goals. Uses appropriate interpersonal methods to reduce tension or conflict and facilitate agreement. * Detail Oriented - Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work. * Initiative - Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements. * Knowledge Sharing - Uses formal, informal, and systematic methods to impart information onto others. * Process Knowledge - Demonstrates knowledge of procedures and department or Credit Union processes and utilizes this knowledge to inform decisions. * Self-Awareness - Self-reflects on behavior and how emotions affect others. Situationally modifies behavior to improve outcomes and build relationships. Knows, leverages, and displays strengths and vulnerabilities. * Systems Knowledge - Demonstrates knowledge of specific Credit Union programs and applications and successfully navigates these systems. * Time Management - Manages time and resources to ensure that work is completed efficiently. Physical Demands and Work Environment: * May be required to remain in a stationary position for an extended period. * Ability to operate standard office technology, equipment, and tools, which may include many hours of computer and phone usage. * Occasionally needs to move about inside of an office area. * Exposure to potentially hazardous conditions, i.e., robbery. Receives detailed instructions and procedures to be followed to minimize exposure. * This position can work in hybrid or onsite working arrangements. Disclaimer: * Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate. * MSUFCU is an affirmative-action, equal-opportunity employer. * To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

*INVESTMENT CONSULTANT - Remote based in TX* WHAT IS THE OPPORTUNITY? Expand and deepen the network of Independent Financial Advisors, CPA's & attorneys referring clients to Royal Bank of Canada (RBC) Rochdale and to communicate and meet high net worth investors who have expressed an interest in RBC Rochdale investment services. Develops "partnering" relationships with Independent Financial Advisor, accounting firms, and estate planning firms with the objective of providing the highest level of investment management services to their clients. Performance in the role is based on the acquisition of new assets under management. WHAT WILL YOU DO? * Develop and implement programs designed to increase the quality and quantity of Independent Financial Advisors, accounting and law firms referring clients to RBC Rochdale. * Ensure that Independent Financial Advisors are kept abreast of firm and industry developments. * Ensure that the transition from the sales process to portfolio management is smooth and accurate. * Facilitate the new accounts and account transfer process. * Handle Independent Financial Advisor and client communication. * Prepare client presentations. * Communicate regularly with centers of influence to ensure that products and services are meeting their needs, expectations and specifications. * Facilitate and conduct individual meetings and presentations in assigned territory. * Generate new assets to the firm using a highly professional consultative sales approach. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree * Minimum 5 years of financial experience preferably in Investment Management * 2 years of experience in the High Net Worth or Ultra High Net Market markets * 2 + years delivering formal client presentations * FINRA Series 7 and 63 or 66 licenses * Ability to travel 40-50% of the time *Additional Qualifications* * CFA - Chartered Financial Analyst (or in process of becoming CFA Charterholder) * Highly competitive and goal-oriented * A focus on sales and new business development * Masters Degree preferred * Working knowledge of portfolio management, including knowledge of investment techniques and asset allocation, investment research, capital market behaviors, and financial instruments generally acquired through years of investment and /or HNW related experience. * Experience in the High Net Worth or Ultra High Net Market markets * Working knowledge of financial planning, investment and/or HNW economic issues (aka "continual learner") and the ability to apply principal techniques of portfolio management, along with excellent communication skills to effectively interface with clients and investment colleagues. * Prior success in the HNW or UHNW market * Excellent communication skills * Self-motivated and self-disciplined * Strategic thinker, able to assess and recommend a course of action * Highest level of both personal and professional demeanor and ethical behavior *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-DN1 \#CA-DN1

Are you passionate about building relationships and helping members achieve their financial goals? As a Relationship Banker, you'll be the face of our credit union-providing exceptional service, offering tailored financial solutions, and handling transactions with accuracy and efficiency. You'll engage with members, identify their needs, and proactively recommend products and services that support their financial well-being. If you're a motivated team player with a sales mindset and a commitment to outstanding service, we want you on our team! The Opportunity: Our Midtown branch in Detroit, MI is seeking a full-time Relationship Banker to join their team! What You'll Do: Maintain a high level of product knowledge in order to efficiently serve members. Provide superior service to prospective and existing members in a timely manner. Actively promote and communicate potential financial opportunities. Meet individual sales goals. Keep current on individual and team sales and service results. Process new accounts and daily work accurately and efficiently. Use membership data to proactively offer additional products and services to members. Accurately process teller transactions in a multitasking environment and maintain cash balancing standards. Adhere to branch compliance and security procedures. Conduct loan closings Participate in the branch team development program. Assist co-workers with transactions and procedures. Balance daily membership and loan transactions. Provide notary services. Work in any assigned area of the branch as needed. Saturday hours required. Efficiently handle large amounts of cash. Additional training and meeting times required; travel may be required. What You'll Need: High school diploma or equivalent. One year goal driven sales experience in a financial institution. Demonstrated customer service skills. Ability to provide superior service to members on all products, using effective sales skills. Willingness to work in fast paced, goal-oriented environment. Ability to become an expert in evaluating member needs, while making our member your priority. Excellent interpersonal skills, including effective verbal and written communication. Consistent, positive, cooperative, self-motivated, courteous and professional attitude. Ability to move up to 50 lbs. Computer literate, proficient in Microsoft Windows. Ability to function as a team player in a dynamic environment. Must be self-motivated, flexible and able to organize priorities. Willingness and ability to work at any of our branch offices.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently seeking to fill a Community Banking Market Manager position. This position serves as Team Leader, Coach and Sales Leader for their own Banking Center and a number of additional banking centers in a localized area. They are responsible for the oversight of their banking center managers in an assigned market for the administration and efficient operation of those assigned banking centers. These areas include profit and loss; management of consultative sales processes; client experience oversight; compliance with all operational, legal, and regulatory requirements; team member development including hiring, training, and ongoing performance management; and acquiring, strengthening, and retaining client relationships. The Community Banking Market Manager has individual responsibilities for direct client sales and service including account opening, loan applications, service inquiries and transaction processing as needed. They have individual sales goals as well as the responsibility for maximizing the sales and profitability of the entire banking center. Salary Range The salary range for this position is $81,700 - $165,100 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Key Accountabilities Banking Center Profitability and Oversight Assist the Community Banking Executive in establishing, monitoring, and evaluating banking center and individual sales and service goals. Conduct regular meetings with banking center staff to build product knowledge, review goals and expectations, recognize areas of success and opportunities for development; share corporate marketing campaign and supporting materials, and proactively introduce all servicing channels to consumer and business clients. Participate and encourage attendance in local community events and activities to activate partnerships within the area, through volunteerism of team members and corporate financial support. Client Centric Sales Approach Build banking center team focused on a consultative sales approach, uncovering needs of clients, and providing education and advice regarding the products and services available to meet the clients needs. This includes hiring, training, mentoring, and developing team members to create a proficient team with loan and deposit knowledge. Leads banking team in educating clients of all consumer and small business loan and deposit products and services; promotes line of business resources through joint calling efforts including mortgage, investments, wealth management, private banking, commercial, treasury management and merchant processing; as well as the wide range of banking channels available to clients, including emerging technology and digital solutions to enhance the client experience Proactively coaches to ensure adherence to all regulatory requirements and guidelines, ethical standards and encourages sharing of best practices and effective sales techniques and tools Operational Excellence Staff to company benchmarks, ensuring all service standards are met or exceeded; respond to client inquiries in alignment with company policies, procedures, and standards; plan and assign banking center staffing to ensure optimal client service. Manages the Market Service Leader to ensure appropriate oversight of banking center operations including compliance with bank policies, procedures and audit standards, compliance with legal and regulatory requirements, compliance with security practices/procedures and oversight of security equipment Manage and support banking center managers within the area, including training, staffing, performance management, salary administration and discipline Key Competencies for Position Execution Leadership: Communicates goals, tracks progress against key goals/metrics, effectively utilizing diverse talent and resources to achieve goals. Empowers team members and holds them accountable based on appropriate level of authority; manages progress effectively and takes appropriate measures to address performance issues. Seeks to identify what caused the issue, consults with lines of business and subject matter experts, as appropriate, to determine the best solution and acts within approved policies, procedures, and established guidelines. Client Leadership: Client Experience - Fosters a culture that enables others to deliver an exceptional client experience, anticipates, escalates and/or takes action when work processes, procedures, or policy implementation issues may affect the client, always working to resolve issues and design solutions with a clear picture of the client in mind. Seeks information about the client/client's business to develop sound solutions to meet each client's needs, following through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied. Culture Leadership: Is accessible, approachable, and helpful to others, builds relationships, establishes trust, credibility, and respect with others through a track record of delivering on commitments, inspires team members to demonstrate our culture and core values, coaching and developing team members to act honestly and ethically in all efforts. People Leadership: Actively seeks to attract the best talent and to develop team members' effectiveness in their current and future roles, encourages and values diversity. Gives, receives, and asks for feedback, creates a supportive, encouraging environment which empowers team members to stretch beyond what they thought they could do, while holding team members accountable for goals and deliverables. Qualifications and Education Requirements Education: Bachelor's Degree in business related field preferred or equivalent work experience 4+ years banking experience with 2+ years consumer lending experience 2+ years of supervisory experience, preferably in the banking or retail industry Licenses/Certifications: must be eligible to register with the National Mortgage Licensing System and Registry (NMLS) Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team! The Opportunity: Our Novi branch is seeking a part time Teller to join their team. This position starts at $16.50/hour. This position averages 20-25 hours per week. What You'll Do: Efficiently process daily work in a multi-tasking environment. Accurately process teller transactions and maintain cash balancing standards. Adhere to all policy and procedures, including branch compliance and security procedures. Provide superior service to prospective and existing members. Maintain product and service knowledge to assist our members. Meet individual referral goals and service standard expectations. Assist in any area of the branch as needed. What You'll Need: High school diploma or equivalent. Customer service, cash handling, and balancing experience. Strong computer skills. Attention to detail. Ability to function as a team player in a fast paced, goal-oriented environment. Excellent communication skills to discuss and refer our products and services to members. Ability to move or lift up to 50 lbs., usually coin. Saturday hours required on a rotational schedule. Flexible work schedule.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Job Summary The Data Governance Analyst will support the development and execution of enterprise-wide data governance initiatives. This role will focus on ensuring the integrity, quality, and protection of data assets through the implementation of governance frameworks, data quality controls, and metadata management practices. The Analyst will work closely with business units, IT, and compliance teams to support the organization's data governance strategy and ensure alignment with regulatory and risk management expectations. Salary Range The annual salary range for this position is $60,000.00 - $121,300.00. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Key Accountabilities Data Governance Operations Assist in the implementation and maintenance of the enterprise data governance framework, including policies, standards, and procedures. Support the development and execution of data quality rules, issue tracking, and remediation processes. Maintain and enhance metadata repositories and data catalogs using tools such as Informatica or Microsoft Purview. Data Stewardship and Collaboration Partner with data owners, stewards, and business units to define and document data definitions, lineage, and usage. Facilitate working groups and workshops to gather requirements and promote data governance awareness across the organization. Risk and Compliance Support Monitor and report on data governance metrics, including data quality trends, audit findings, and remediation progress. Support internal and external audits by providing documentation and evidence of data governance controls and practices. Project and Initiative Support Contribute to enterprise initiatives such as the Modern Data Platform migration, report certification programs, and regulatory reporting enhancements. Participate in cross-functional projects to ensure data governance requirements are embedded in system implementations and process changes. Qualifications and Education Requirements Bachelor's degree in information systems, Business, Risk Management, or a related field. 2+ years of experience in data governance, data management, or risk/compliance roles. Familiarity with data governance frameworks (e.g., DCAM, NIST Privacy Framework, FFIEC). Experience with data quality tools, metadata management platforms, and reporting tools. Strong analytical, communication, and collaboration skills. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: The Commercial Portfolio Manager is responsible for managing and servicing a portfolio of commercial loans. This position monitors and analyzes credit quality and loan exposure for their assigned commercial loan portfolio. The Commercial Portfolio Manager performs credit analysis and annual reviews, while assisting Commercial Credit Analysts on complex loan transactions as needed. In collaboration with the Commercial and the Business Experience teams, the Commercial Portfolio Manager is responsible for maintaining financial statement collection compliance within a tolerance level, keeping matured loans to a minimum, assisting in loan collection by proactively reducing delinquent loans through collection efforts when necessary. This position has a starting hourly rate of $39.57 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a Commercial Portfolio Manager can look like: Monitor the credit performance of assigned commercial loan portfolios. Coordinate with servicers and Business Relationship Officers on modifications, financial ticklers, covenants, and documenting & tracking annual reviews. Perform annual reviews as required. Collect and review financial statements, tax returns, rent rolls, personal financial statements, loan document exceptions, and other documents as required by annual reporting policy. Monitor upcoming renewals. Prepare loan modifications and servicing action requests for approval. Obtain and review legal documents to ensure that renewals and modifications are properly documented and closed timely. Limit the credit union's risk of losses by monitoring the quality of the loan portfolio and keeping management informed of potential losses, trends, and compliance problems. Perform commercial underwriting when needed and prepare credit memorandums on new requests and annual reviews. Loan types include construction & development loans, commercial real estate loans, term loans, line of credit, business acquisition loans, accounts receivable loans, letters of credit, unsecured loans and lines, business credit cards, and loans carrying the Small Business Administration guaranty. What you bring to the table: High school diploma or equivalent. 5 years of experience in Commercial Lending as a Credit Analyst, Underwriting Specialist, Portfolio Manager, or Relationship Manager. 3 years of construction and development experience as it relates to portfolio management. 2 years of experience in a position that includes member contact and communications. Experience in identifying, addressing, and negotiating risky situations. This includes knowing when to elevate them to the appropriate individuals. Working knowledge of the financial services industry, financial products, and federal & state banking regulations. Advanced knowledge of commercial loan structuring, underwriting, credit, and documentation. Strong knowledge of loan agreements, assumptions, accounting, loan structuring, and collateral procedures. Thorough understanding of risks (such as the market, rates, and leverage) related to the lending process. Proficiency using Excel, Word, and PowerPoint. You might also have: Bachelor's degree. Formal credit training. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally. Key Accountabilities Provide Exceptional Customer Service: * Contact internal customers or other 3rd parties as needed to resolve closing issues or discrepancies with clear and concise communication. * Respond promptly and professionally to all internal and external customers Accuracy and Attention to Detail: * Review all documentation in the file for accuracy. Request updated documentation as needed. * Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company. * Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures. * Manage last minute closing changes or problems timely, accurately and professionally. Exceptional Pipeline Management and Organizational Skills: * Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements. * Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays. Key Competencies for Position Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence. Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses. Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles. Qualifications and Education Requirements * High School Diploma or GED * 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred * Operate standard office equipment * Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. Interested in Community Financial Credit Union but not seeing what you're looking for right now? This application is intended for future opportunities at Community Financial Credit Union. Potential departments include: Marketing IT Business Experience Human Resources Finance/Accounting We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member at Community Financial Credit Union, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. ABOUT THE ROLE: Provides leadership and strategic vision with overall responsibility for leading the Consumer Lending Collections department. Provides the strategic direction and oversight to ensure that Fifth Third Bank maintains a highly effective Consumer Lending Collections operation by maintaining industry best delinquency, credit loss results, customer satisfaction, and expense ratios. Evaluates the industry, market, and regulatory environment to anticipate changes and helps ensure appropriate alignment. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Please see below for specific responsibilities and requirements for this role. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. * Department Leadership: Leads the Consumer Lending Collections department and oversees multiple product lines in business or function with material responsibility for associated operational, vendor, customer, and financial risks. * Portfolio and Budget Oversight: Oversees the management of large delinquency portfolios and the expense budget for the department. * Operational Management: Orchestrates daily operations, productivity metrics, dialing strategies, scheduling, quality assurance, while ensuring compliance and operational excellence. * Regulatory Compliance Monitoring: Monitors regulatory developments and ensures full compliance with all applicable laws and guidelines impacting collections. * Strategic Alignment: Aligns with Consumer LOB leadership to develop and achieve agreed upon delinquency and reduction of charge offs. * Process Improvement Implementation: Implements process and procedural updates to maintain compliance and operational efficiency across all teams and functions. * Cross-Functional Collaboration: Cultivates strong partnerships with Bancorp credit and risk management to provide feedback and maintain acceptable credit and operational risk with a customer centric approach. * Strategic Initiative Execution: Partners and works closely with Risk Strategy and business support team to drive the identification, development, testing, and execution of strategic initiatives that reduce losses, improve customer experience and effectively manages expenses, and/or reduces risk. * Forecasting Support: Provides delinquency trends, inputs, and outlook to the process for Bancorp forecasting credit losses. * Stakeholder Relationship Management: Establishes and maintains strong working relationships with internal partners across Business Controls, IT, Legal, Compliance, Product, Operations Support, Risk, and Finance, as well as external vendors and stakeholders. * Risk and Performance Management: Oversees risk management practices, drives operational performance, and identifies opportunities for continuous improvement and productivity enhancement. * Regulatory Awareness: Ensures awareness of evolving regulatory landscape and adherence to all laws and regulations impacting the business. * Issue Resolution: Resolves escalated issues with urgency and precision, ensuring customer satisfaction and operational integrity. * Vendor and Contract Negotiation: Negotiates contracts with service providers, outsource partners and loan charge-off sales. * Talent Strategy Leadership: Leads talent strategy by attracting, developing and retaining a high performing team. * Customer Experience Tools Development: Develops/maintains customer assistance tools, leveraging voice analytics, and tracking complaints to analyze/fix pain points. * Industry Engagement: Maintains contact with other lending institutions and industry associations to remain informed of trends and builds industry relations through networking * Supervisory Responsibilities: Responsible for providing employees with timely, candid, and constructive performance feedback, developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth, developing the appropriate talent pool to ensure adequate bench strength and succession; fostering a positive work environment and rewarding employees for accomplishments. MINIMUM REQUIREMENTS: This position requires an experienced level of proficiency. We require a Bachelor's degree in a related field or equivalent experience, along with 10 or more years in financial services, customer services, and consumer collections. This role also requires 8-10 years of mid to senior level management experience. REQUIRED SKILLS: Qualified candidates will possess a degree of proficiency (typically from 10+ or more years of work or practical experience), in: * Executive Communication and Influence: Must demonstrate the ability to communicate and influence Bancorp Senior and Executive level positions as well as build positive relationships with all divisions of the Bancorp. * Change Leadership: Strong change leadership skills and ability to innovate. * Regulatory Communication: Ability to communicate effectively and present to external regulators (OCC/CFPB). * Leadership and Analytical Skills: Leadership skills, initiative, detail oriented, strong analytical skills, and decision-making skills. * Interpersonal and Analytical Skills: Strong interpersonal, communication and analytical skills. * Organizational Change Management: Innovative thinker that can drive change throughout the organization. Please refer to the "Skills for Success" section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess a degree of proficiency (typically from 10+ years of work or practical experience), across a suite of skills including, but not limited to: * Forecasting Experience: Proven ability relative to forecasting delinquency, losses, and expenses. * Education: Master's in Business Administration or related field. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you. #LI-JO1 Director of Consumer Lending Collections At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Credit Union ONE has a Commercial Lender opportunity within our Commercial Loan department. The Commercial Lender is responsible for originating and growing commercial loans and commercial deposits by creating relationships with local business owners and promoting Credit Union ONE as a source of commercial lending. Ensures ongoing soundness and complete conformity with credit terms. The Commercial Lender is expected to retain and manage commercial transactions and portfolio relationships with the highest level of professionalism and maintain strong working relationships with the credit team, business members and other internal and external partners. Must be able to successfully interact with commercial senior leadership, business members and prospects on a professional level. Primary Responsibilities: * Responsible for assigned commercial portfolio and origination of new commercial loans through multiple sources internal and external; negotiate workout scenarios. * Develops new business by contacting prospects and business members, promoting credit union products and services. * Review credit proposals for approval and exercise credit authority within delegated lending limits. * Ensure overall soundness of assigned loan portfolio. * Build rapport with internal and external centers of influence. * Monitor commercial overdrafts, portfolio delinquencies and collection efforts. * Ensure collection of financial information used to determine borrower's creditworthiness. * Stay abreast of changes to policies, procedures, NCUA, SBA, Federal, and State regulations as they pertain to the Credit Union industry and area of responsibility. * Maintains the highest level of product and service knowledge including all benefits and features as well as all operational/systems issues related to offering, selling, and booking or engaging in transactions for such products and services. * Creates and delivers presentations to prospects, business members, employees, and senior management. Requirements: * Bachelor's degree from a four-year college or university in Business Administration or related field of study; Minimum of seven years of work-related experience; or the equivalent combination of the experience and education. Work related experience must include Commercial Lending portfolio management. * Proven record of Commercial Business Development success. * Experience with Commercial Lending and Commercial Cash Management regulations and compliance. * High level of local market knowledge (Southeast Michigan). * Understanding of commercial lending laws and regulations. * Excellent organizational and time management skills. * Passion and commitment to great member service and ability to lead by example by consistently delivering the service process to every member, employee, vendor and members of the community serviced by Credit Union ONE. * Strong communication skills This is a remote position with the option of working out of the Ferndale office (headquarters). Excellent benefit package including incentives.

More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include: * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job Summary Assist with completion of the internal audit plan for the credit union by performing operational and compliance audits of various Credit Union functions and departments. Identify related risks and verify mitigating controls in place. Assist in internal audit planning and report writing. Identify areas for process improvement and efficiencies. Provide guidance in the development of alternative solutions or implementation of corrective actions. Maintain all organizational and professional ethical standards and complete all internal audit work in compliance with The IIA's International Standards for the Professional Practice of Internal Auditing. What You'll Do * Assist with completion of risk based internal audit plan by performing fieldwork, evaluating the effectiveness of controls, assisting with planning and wrap up activities. * Review credit union controls, document processes, identify areas needing improvement, and suggest solutions for process efficiencies. * Assist with audit completion and report writing. Participate in exit interviews and walkthroughs with audited departments. * Develop and maintain an understanding of all aspects of credit union operations and related risks and controls. * Act as a consultant for internal departments related to risk and control and process efficiency. * Provide assistance with monitoring outstanding audit/exam findings * Complete review notes in a timely manner. * Remain current on internal audit standards and guidance, as well as financial institution regulations. * Pursue professional development opportunities, including external and internal training and professional association memberships. * Maintain objectivity and independence. * Assist with special projects as needed. * Perform other duties and responsibilities as required or assigned. What You'll Bring * Previous work experience in a financial institution preferred. * Bachelor's degree in business administration, Accounting or Finance OR equivalent in work experience (3-4 years of internal audit related experience) * Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or working towards a CIA is a plus. * Able to manage and execute multiple complex projects within required timelines and expectations. * Understanding of both Credit Union policies and procedures as well as a working knowledge of regulatory requirements for both deposit and lending products. * A record of strong communications, analytical, organizational, project management and planning skills. * QUALITY AND CONTINUOUS IMPROVEMENT: Committed to high quality outcomes. Uses formal and informal tools and techniques to achieve operational excellence. Maintains a constant focus on efforts to improve quality and efficiency of work processes. Challenges the status quo to identify new possibilities. * PURSUING SELF-DEVELOPMENT: Continuously seeks new ways and different ideas/points of view. Committed to high quality outcomes. * COMMUNICATING OPENLY AND HONESTLY: Proactively provides information and resources to other departments and other levels. Shares useful information with the team in an open and honest manner. Confidently expresses own opinions and beliefs. Provides insight and offers knowledge and experience. Presents things in a balanced and constructive way. Asks good questions. Listens to understand the other point of view. Promotes two-way dialogue. * COLLABORATION: Contributes to team performance by collaborating on projects with team members and across organizational boundaries. Creates team spirit and supports team members. * DEMONSTRATES SUPPORT OF THE LAKE TRUST VALUES, STRATEGY, AND BRAND PROMISE: Actively promotes and aligns actions with Lake Trust strategic goals, values and Brand Promise; participates in setting and achieving team goals that contribute to the overall goals of Lake Trust What You'll Get * Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. * Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. * By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.

First Merchants Bank is seeking a Marketing Analytics Insights & Reporting Manager to join our team! The Marketing Analytics, Insights & Reporting Manager leads the consolidation of marketing data across platforms to tell clear, actionable data stories that accelerate decision-making, demonstrate progress against KPIs, and close the loop on customer feedback. The role integrates performance analytics (web, social, email/SMS, SEO/SEM, paid media), campaign measurement, and Voice of Customer (VoC) insights to guide strategy, optimize spend, and inform experience improvements-including partnering closely with UX to share behavioral and attitudinal insights. This role blends descriptive, diagnostic, and predictive analytics with benchmarking to communicate what happened, why it matters, and what to do next-core expectations highlighted in current marketing analytics role guidance. It also stands up a scalable VoC practice (collection, analysis, and actioning of feedback from surveys, reviews, support interactions, social listening) to inform roadmap and retention efforts. Essential Duties & Responsibilities: * Consolidate and normalize marketing data from web analytics, social platforms, email/SMS, SEO/SEM, paid media, and CRM to establish a single source of truth for performance reporting and optimization. * Define and maintain the KPI framework and benchmarks for brand, demand, lifecycle, and experience metrics; tie measures to business outcomes and OKRs in partnership with Marketing and Finance/FP&A. * Build and maintain executive and team-level dashboards and reports (weekly/monthly/QBR) and apply data-storytelling techniques so stakeholders quickly grasp what/so-what/now-what. * Stand up/run a VoC program aggregating solicited and unsolicited feedback (CSAT/NPS/CES, in-app/site feedback, product reviews, social listening, service transcripts). Apply sentiment/topic analysis to reveal loyalty drivers and friction. * Operationalize closed-loop feedback with Marketing, UX, Product, and Service; size impact, recommend fixes, and track adoption and outcomes. * Create measurement plans, event schemas, and UTM/naming standards; ensure full-funnel tracking for always-on and campaign activity across paid/owned/earned. (Design the stack recognizing that no single tool covers all analytics needs.) * Deliver pre/post analyses, A/B and incrementality testing, and contribution/attribution reads to quantify ROI/ROAS and inform budget reallocation. Communicate findings using storytelling best practices. * Partner with UX to share behavioral insights (funnels, heatmaps, session replays) and VoC themes that shape hypotheses, experiments, and design priorities. * Collaborate with Finance/FP&A to connect marketing investments to growth, acquisition, retention, and relationship deepening; align on forecasting and performance narratives for leadership. * Work with Marketing Ops/IT/Data to govern data quality, documentation (data dictionary), and access/controls; ensure reporting is accurate, timely, and compliant. * Evaluate and advise on analytics/VoC and martech tools, integrations, and roadmaps; lead light vendor management and pilots as needed. * Coach marketers on interpreting dashboards and applying insights; run recurring insights reviews and share best practices for data storytelling to drive adoption and action. * Champion privacy-aware measurement and ethical use of data in collaboration with Legal/Compliance. To be successful in this position, we require the following: * Bachelor's degree in marketing, analytics, statistics, business, computer science, or related field * A minimum of (5) years of hands-on experience in marketing analytics/insights/reporting with measurable impact on channel optimization and campaign ROI. The following would be a plus: * Excellent written and verbal communication skills * Strong analytical and problem-solving abilities with the ability to distill complex information into actionable insights * Commitment to the mission and values of the organization * High degree of integrity, discretion, and professionalism * Collaborative and team-oriented approach to partnerships * Ability to work independently and thrive in dynamic, fast-paced environments * Empathetic and mission-driven, prioritizing relationships built on respect and compassion * Demonstrated exceptional organizational, time management, and attention to detail * Demonstrated ability to consolidate data across web analytics, SEO/SEM, paid media, social, email/SMS, and CRM; fluency working across multiple tools/platforms * Proficiency in dashboarding/visualization (e.g., Power BI) and data storytelling; working SQL/data transformation skills preferred * Experience standing up or contributing to VoC programs (survey design, text/sentiment analysis, social listening, closed-loop actioning) First Merchants offers the following: * Base Pay PLUS Bonuses * Medical, Dental and Vision Insurance * 401k * Health Savings and Flexible Spending Accounts * Vacation/Sick Time * Paid Holidays * Paid Parental Leave * Tuition Reimbursement * Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

Are you passionate about building relationships and helping members achieve their financial goals? As a Relationship Banker, you'll be the face of our credit union-providing exceptional service, offering tailored financial solutions, and handling transactions with accuracy and efficiency. You'll engage with members, identify their needs, and proactively recommend products and services that support their financial well-being. If you're a motivated team player with a sales mindset and a commitment to outstanding service, we want you on our team! The Opportunity: Our South Lansing branch is seeking a full-time Relationship Banker to join their team! What You'll Do: Maintain a high level of product knowledge in order to efficiently serve members. Provide superior service to prospective and existing members in a timely manner. Actively promote and communicate potential financial opportunities. Meet individual sales goals. Keep current on individual and team sales and service results. Process new accounts and daily work accurately and efficiently. Use membership data to proactively offer additional products and services to members. Accurately process teller transactions in a multitasking environment and maintain cash balancing standards. Adhere to branch compliance and security procedures. Conduct loan closings Participate in the branch team development program. Assist co-workers with transactions and procedures. Balance daily membership and loan transactions. Provide notary services. Work in any assigned area of the branch as needed. Saturday hours required. Efficiently handle large amounts of cash. Additional training and meeting times required; travel may be required. What You'll Need: High school diploma or equivalent. One year goal driven sales experience in a financial institution. Demonstrated customer service skills. Ability to provide superior service to members on all products, using effective sales skills. Willingness to work in fast paced, goal-oriented environment. Ability to become an expert in evaluating member needs, while making our member your priority. Excellent interpersonal skills, including effective verbal and written communication. Consistent, positive, cooperative, self-motivated, courteous and professional attitude. Ability to move up to 50 lbs. Computer literate, proficient in Microsoft Windows. Ability to function as a team player in a dynamic environment. Must be self-motivated, flexible and able to organize priorities. Willingness and ability to work at any of our branch offices.

The Opportunity: We are seeking a full time Financial Consultant Assistant (Client Relationship Manager) to provide comprehensive sales, service and administrative support to a successful Financial Consultant in the Dearborn, MI area. What You'll Do: Process documents that relate to account opening and account servicing. Provide general administrative support using all required back-office systems and procedures. Assist clients and prospects by phone and in branch regarding general account servicing and inquiries. Act as liaison with branch staff in promoting Investment Services' mission, and support attainment of branch investment revenue goals. Promote and support Investment Services and Financial Consultant sales and marketing efforts through support functions, including direct calls and assisting branch staff in referral efforts. Provide ongoing general coverage of Financial Consultant office in the absence of the Financial Consultant. Provide occasional after hours support of various Investment Services events such as seminars or evening call sessions. What You'll Need: High school diploma or equivalent. Two years customer service experience, financial preferred. Current FINRA series 6 or 7 and 63 licenses preferred or ability to attain in 12 months. Consistent positive, cooperative, self-motivated, courteous, and professional attitude. Demonstrated ability to work in a team-oriented environment. Excellent interpersonal skills, including written and oral communication. Demonstrated ability to process documents with a high degree of accuracy and attention to detail. Computer literate. Assignment includes branch locations as required.

Do you excel at creating seamless, intuitive digital experiences for users? Are you focused on optimizing platforms to deliver a high-performing, member-centric digital journey? As a Digital Banking Experience Analyst, you'll be responsible for optimizing digital platforms to ensure a seamless, member-centric, and high-performing user journey while supporting efforts to attract new members, enhance loyalty, and drive revenue in an increasingly digital-first industry. Deep expertise in digital financial platforms, product management, and user experience is essential for ensuring seamless, modern, and competitive digital offerings. The Opportunity: We are seeking a Digital Banking Experience Analyst to join our team in Dearborn, MI. What You'll Do: Create and implement strategies to increase digital channel adoption, improve member experience, and achieve business objectives. Monitor and analyze operational metrics, such as member satisfaction scores, user behavior, and transaction data to identify trends, performance gaps, and areas for improvement. Transform data into actionable insights that drive better business decisions leveraging in-channel communication tools. Collaborate with internal and external stakeholders to define, develop and launch new features and capabilities for digital banking products. Drive the adoption of new technologies like AI and machine learning to personalize experiences, automate processes and improve efficiency. Prepare proposals for digital projects and analyze the return on investment. What You'll Need: Bachelor's degree in Business Administration, Marketing, Information Technology, or related field required; MBA preferred. Minimum ten years of experience in digital banking, product management, or fintech-related roles. Experience working with APIs, third-party integrations, and digital financial services technology. Strong analytical, quantitative and storytelling capabilities; able to translate complex data into clear actionable insights. Excellent communication and collaboration skills, with the ability to work cross-functionally. Strong understanding of digital security, fraud prevention and compliance requirements.

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team! The Opportunity: Our Taylor branch is seeking a part time Teller to join their team. This position starts at $16.50/hour and averages 20-25 hours per week. What You'll Do: Efficiently process daily work in a multi-tasking environment. Accurately process teller transactions and maintain cash balancing standards. Adhere to all policy and procedures, including branch compliance and security procedures. Provide superior service to prospective and existing members. Maintain product and service knowledge to assist our members. Meet individual referral goals and service standard expectations. Assist in any area of the branch as needed. What You'll Need: High school diploma or equivalent. Customer service, cash handling, and balancing experience. Strong computer skills. Attention to detail. Ability to function as a team player in a fast paced, goal-oriented environment. Excellent communication skills to discuss and refer our products and services to members. Ability to move or lift up to 50 lbs., usually coin. Saturday hours required on a rotational schedule. Flexible work schedule.