Dialpad jobs - 47 jobs

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe - including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply - rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As a Sales Development Representative, you'll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You'll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You'll also support the creation of net new prospecting lists for target accounts and key decision makers. You'll connect with prospects using all communication channels (phone, email and social media). In addition, you'll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career! This position reports to our Sales Development Manager and is based in our Austin, Texas office. Dialpad's Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities and getting the market talking about Dialpad! In this role, you'll combine outbound prospecting and industry research to create qualified sales opportunities for your Account Executives. Dialpad's Sales Development Representative team nurtures relationships with prospects; becoming the initial point of contact by performing outreach through calls, emails and social media. This team works together with Account Executives and has the opportunity for close mentorship and professional development. What you'll do Prospect ideal target personas by making 50+ outbound calls per day, with additional touch-points via email. Consistently meet or exceed quota of sales qualified opportunities for Dialpad's Account Executive team. Embrace a growth mindset by prioritizing sales enablement activities. Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT. Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad. Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities. Skills you'll bring 1+ year of experience in a Sales Development or similar customer-facing role. Efficient, organized and detail-oriented. Highly motivated and committed to achieving success, both individually and within a team. Excellent verbal and written communication skills and confidence. Demonstrated sense of curiosity, motivation and resourcefulness. Humility, integrity and coachability are a must. We take great pride in our work culture and people are our priority. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're seeking an exceptional problem solver who thrives on turning our customers' most complex technical challenges into opportunities for innovation and trust-building. Within Contact Center Tier 3, you'll serve as the ultimate technical resource for our contact center customers, combining deep CCaaS expertise with outstanding customer advocacy to resolve issues that demand creativity, technical mastery, and strategic thinking. This isn't a typical support role-you'll be the trusted advisor when stakes are highest, the technical expert our internal teams rely on for guidance, and the knowledge catalyst who elevates our entire support organization. Job Duties: Complex Issue Resolution Handle escalated cases requiring deep technical knowledge, advanced troubleshooting, or specialized expertise Resolve issues that involve multiple systems, departments, or require root cause analysis Address executive customer concerns and high-stakes business-critical situations Knowledge Development & Transfer Document complex issue resolutions Develop troubleshooting guides and decision trees for lower tiers Conduct training sessions and mentoring for lower tier agents Identify knowledge gaps and recommend content creation priorities Process Improvement Analyze recurring escalation patterns and recommend systemic solutions Collaborate with product, engineering, and operations teams on issue prevention Drive continuous improvement initiatives based on customer pain points Optimize escalation workflows and handoff procedures Cross-Functional Collaboration Serve as liaison between contact center partner and technical/product teams Participate in incident response and crisis management Provide customer insights to inform product roadmap and feature development Ability to coordinate cross-functional resources for issue resolution Ownership of escalation prioritization and resource allocation To succeed in this role you must have experience in: Technical Foundation 3-5+ years of hands-on experience with Contact Center as a Service (CCaaS) platform-direct experience with NiCE CXone is highly preferred Proficiency in Studio contact center scripting/development environments, with ability to troubleshoot complex call flows and integrations Deep understanding of VoIP technology within CCaaS contexts, including SIP protocols, codec configurations, network requirements, and audio quality troubleshooting Strong technical troubleshooting methodology, including systematic log analysis, diagnostic tool usage, and structured problem-solving approaches Experience documenting complex technical cases with clarity and completeness, creating resources that others can learn from Customer Excellence Exceptional communication skills that enable you to explain technical concepts clearly to diverse audiences-from frustrated end-users to technical architects to executive stakeholders Proven ability to de-escalate tense situations and rebuild customer confidence through empathy, transparency, and demonstrated competence Talent for developing rapport and trust quickly, even in challenging circumstances where customers may be frustrated or skeptical Customer-centric mindset that prioritizes understanding the business impact behind technical issues and balancing urgency with thoroughness Problem-Solving Excellence Creative and analytical thinking that combines technical knowledge with innovative approaches to find solutions when standard procedures fall short Pattern recognition skills that identify underlying systemic issues from individual case symptoms Comfort with ambiguity and ability to navigate complex, multi-faceted problems without clear playbooks Ownership mentality that drives you to see issues through to complete resolution, not just temporary workarounds Collaboration & Leadership Knowledge sharing orientation with genuine enthusiasm for developing others and elevating team capabilities Cross-functional collaboration experience, working effectively with Product, Engineering, Operations, and other technical teams Process improvement mindset that continuously seeks opportunities to work smarter and serve customers better Professional maturity to handle high-stakes situations, executive interactions, and competing priorities with sound judgment Our Commitment to You We're building a support organization where expertise is valued, knowledge is shared generously, and every team member has the tools and autonomy to deliver exceptional customer experiences. You'll work in an environment that respects your technical judgment, invests in your continued learning, and recognizes that the best solutions often come from empowering smart people to think creatively. How We Work Proactive communication is our standard-customers, internal stakeholders, and team members always know where things stand Process adherence balanced with flexibility-we follow proven frameworks while remaining open to innovation when situations demand it Continuous learning culture-we document what we learn, share what we know, and grow together as a team Customer outcomes over activity metrics-we measure success by the trust we build and the problems we solve, not just ticket counts What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, the compensation range for this position is between $85,400 and $180,700 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March 8, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: At RingCentral, our customers are at the heart of everything we do and delivering great customer service and experiences are at the center of every business initiative we drive. Our customers are at the heart of everything we do and building strong, long-lasting relationships is the key to our success. As a Technical Account Manager, you should be passionate about building strong, long-lasting relationships. You will also need to possess a strong desire to develop an in depth understanding of the customer's infrastructure, their systems, and the environment to ensure they are optimized for best performance with their RingCentral services. You will be a trusted technical advisor and must possess strong verbal and written communication skills. To succeed in this role you must have experience in: Managing customer expectations and experience to deliver high customer satisfaction and increase retention Communicating effectively with key leaders, including C-level executives, to listen and understand the business needs of the customer Seeing the bigger picture and proactively recommending new solutions or communicating changes to existing services that will impact the customer to help them meet their business needs Recommending network hardware, software, and platform-specific design elements Collaborating with internal departments to facilitate customer need fulfillment Maintaining updated knowledge of company products and services Managing multiple tasks and accounts, staying organized, and providing proactive service to customers Adapting to the pace of change and constant growth in the business, marketplace, and community as a whole Using Windows or similar software, including Excel, PowerPoint, and Word Handling multiple actions across multiple customers simultaneously with little to no oversight or direction Assessing solution specifications in light of customer requirements and recommending solution designs and changes that optimize value for both the customer and RingCentral Running projects that contain unified communication, contact center, and RingCX in a SaaS/UCaaS environment Managing multiple projects without losing effectiveness Balancing project management with daily work responsibilities, including time tracking, project status updates, and closure activities Becoming a personal driver of RingCentral initiatives, current and future Reporting daily, weekly, and monthly on activity status Project management - quarterbacking internal and external initiatives Developing strong customer relationships and serving as RingCentral's trusted partner Ensuring customer satisfaction by addressing technical demands, acting as a sales liaison, and including partners to better support premium RingCentral customers Partnering cross-functionally with professional services, sales, and marketing departments to create customer success that drives positive customer satisfaction and account growth Desired Qualifications: Minimum 7+ years relevant Account Management work experience, preferably in the telecommunications or technical industry College graduate: Bachelor's or associate degree in Business, Communication, or related field Strong customer service and interpersonal skills for dealing with different types of customers Time management and multitasking skills to handle multiple tasks and customers at once Ability to build rapport and collaborate with others within the company and externally 7 to 10 years of experience in VoIP technology, including SIP, RTP, quality of service, CoS, codecs, and network troubleshooting and terminology, including LAN/WAN, routers, firewalls, switches, PBX deployment, TCP/IP, DNS, etc. 5+ Experience working with in Contact products Experience building and adjusting RingCX products Strong and practical customer communication skills Experience working with Salesforce.com Strong analytical skills with the ability to identify, analyze, interpret, and solve both practical and highly complex problems Excellent computer skills, including extensive spreadsheet knowledge and word processing. Windows-based software and Excel are required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred High level of empathy; excellent soft skills and customer service best practices Ability to pick up and retain a wide breadth of knowledge Consistent follow-through and ability to meet deadlines Exceptional prioritization skills Agility and adaptability; ability to handle a fast-changing landscape and think on your feet Self-motivation and ability to drive projects to completion Ability to maintain confidentiality and professionalism Driven by personal, team, and company achievement with a commitment to excellence Rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues Experience and comfort interacting with and influencing C-level executives Strong written and verbal communication skills with understanding of situational best practices Excellent presentation skills for small to large audiences Ability to lead, manage, or influence both internal RingCentral resources and customer resources to achieve successful outcomes Knowledge of advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred Strong knowledge of Internet technology, hosted solutions (SaaS), VoIP, Unified Communications, and Contact Centre practices Experience in supporting global customers in multiple geographies Expertise in developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative Strategic thinking ability; understanding of the 'big picture' ability to think quickly and adeptly while solving complex problems What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado the compensation range for this position is between $85,400.00 and $180,700.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March, 9th, 2026. Please apply prior to the deadline to be considered for the role.

As a Measurement Specialist, you will play a critical role within our account teams, providing collaborative tier II support to accounts teams and clients needing assistance with measurement strategy, attribution excellence and performance insights. You'll be responsible for quantifying and communicating the value of Yelp's advertising solutions, developing actionable measurement frameworks, and translating complex analytics into clear business insights that empower our clients and accelerate revenue growth. This individual contributor role partners closely with Enterprise Sales, Brand Sales, Campaign Directors, Product Marketing, and Product to help clients understand cross-channel performance and validate the impact of their media investments. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. What you'll do: Client Measurement & Attribution Serve as a key measurement expert on client engagements, partnering with sales teams to deliver actionable insights and guidance. Develop and implement attribution models, lift studies, and performance analyses for client-facing projects. Guide clients on measurement maturity, data strategy, tracking implementation, and experimentation design. Translate complex analytics into clear, relevant business recommendations for marketing stakeholders. Support clients in understanding cross-channel performance and maximizing the impact of their media investments. Sales Enablement & Revenue Impact Equip account teams with compelling measurement narratives and insights to support renewals, upsells, and new business pitches. Build and present measurement playbooks, ROI cases, and insight packages tailored to client verticals and needs. Define KPIs, reporting standards, and best practices for measurement with account team partners. What it takes to succeed: 3-6+ years' experience in digital advertising, analytics, measurement, or marketing science. Direct experience delivering analytics or measurement solutions to clients at a platform, publisher, or agency. Proficient in attribution, lift testing, experimentation, and digital media modeling. Ability to communicate complex analytical concepts clearly to non-technical audiences. Success working cross-functionally with sales teams and marketers. Familiarity with ad platforms (Google, Meta, TikTok, Amazon Ads), DSPs, or ad measurement vendors. Experience with MMM (Marketing Mix Modeling), MTA (Multi-Touch Attribution), incrementality, identity solutions, and event tracking. Strong business storytelling skills and an understanding of privacy impacts on measurement. Ability to handle objections and negotiate measurement/KPI's with key client decision-makers. What you'll get: Compensation range for this position is $100-135k annually, plus performance based incentives and benefits. Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Work from home reimbursement Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote

Looking for a company where the Financial Planning & Analysis team plays a strategic role in decision-making? At Yelp, we're looking for a strategic, people-first financial leader to spearhead our FP&A organization. As the Vice President, Financial Planning & Analysis, you'll report directly to the CFO and serve as a member of the Finance leadership team. You will own Yelp's financial planning infrastructure, driving forecasting, budget models, and strategic analysis that informs our Board and supports long-term shareholder value. In this highly influential and visible role, you'll collaborate closely across executive leadership to ensure our financial and business strategies are aligned for success. If you bring a proven track record of building scalable finance teams, influencing executive stakeholders, and leading within a high-growth tech environment, we'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. What you'll do: Lead and scale Yelp's FP&A function, setting the vision, structure, and operational rigor needed to support scalable, strategic decision-making as we grow. Partner with the CFO on earnings prep and Board-facing materials, delivering essential insights to internal and external stakeholders. Influence company-wide decisions as a trusted advisor to senior executives and cross-functional leads, translating financial insights into strategic growth initiatives. Own company-wide forecasting, budgeting, and financial planning processes. Represent FP&A in the company's Weekly Operations meeting as well as leading the finance component of annual planning to ensure our strategies and financial goals stay aligned. Build and continually refine short- and long-range financial plans that support Yelp's growth and capital allocation decisions. Enable agile decision-making through scenario planning and investment modeling. Support mergers, acquisitions, and investment initiatives with comprehensive financial analysis. Collaborate across Legal, IT, Data Science, and more to modernize financial tools and processes. Champion a culture of continuous improvement, innovation, and development throughout the FP&A team. What it takes to succeed: Bring 15+ years of progressive finance experience, with at least 5 years in a senior leadership role. Thrive in a public company setting, ideally within a high-growth tech environment. Bring proven experience partnering with organizations exceeding $1B in revenue and 5,000+ employees. Possess sharp analytical and problem-solving skills with deep expertise in financial modeling. Communicate complex financial insights clearly and effectively at all levels, including the Board. Approach leadership with empathy, impact, curiosity, and operational rigor. Bachelor's degree in Finance, Accounting, or a related field (MBA or CPA preferred). What you'll get: Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Work from home reimbursement Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Compensation range for this position is $275,000 - $325,000 annually. You may also be offered a bonus, restricted stock units, and benefits. Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote

Passionate about helping restaurants succeed? Our suite of products reaches and engages diners with an unforgettable experience on the largest restaurant discovery platform on the planet. Our mission is to provide the best experience for diners when they engage with restaurants, and to be the number one partner for restaurants as they navigate their daily challenges. The Yelp Restaurants division is growing, and we'd love to have you join us. Yelp Restaurants is looking for a driven foundational hire to take on the Mid-Market Account Executive role (MMAE). As a Mid-Market Account Executive, you will play an integral role in forging net new partnerships with multi-location brands across North America to bring them onto our suite of restaurant and advertising products. From prospecting to closing and everything in between, this role is yours to own. Your day to day will involve strategizing, calling, pitching, and following up with mid-market restaurant executives to articulate the value Yelp products can unlock for them. You will work closely with the Restaurant Success team to ensure the clients you bring on board are happy and primed for expansion. As this is a newly forming team, your success will be determined by your ability to adapt and iterate quickly. You know how to navigate complex sales cycles and organizations that have multiple decision makers. We are looking to add a member with a proven track record of success in a similar technology sales environment. What you'll do: You will manage your own opportunities and territory: cultivate new leads and develop/maintain your pipeline You will quarterback the full sales cycle through multiple channels: make introductory calls, respond to inbound inquiries, assess business goals through qualifying, close the deal, and own the upsell/expansion You will become an expert in Yelp's Guest Manager, Connect and Advertising solutions. You will adapt product recommendations quickly to suit evolving client needs - asking probing questions and handling objections will be critical to your success You will achieve and consistently exceed quarterly sales goals You will work in conjunction with the Restaurant Success Team to strategize and optimize for existing customers ensuring they are receiving as much value from the product(s) as possible You will handle, diffuse, and direct customer feedback through appropriate channels You will be enthusiastic to travel (in person meetings) approximately 20% of the time Please note that while this role will operate remotely, it is required that the candidate resides within 50 miles of a major airport What it takes to succeed: You have a minimum of 2 years of relevant experience in outbound sales You have familiarity with restaurant technology such as reservation systems, waitlist tools, or front-of-house management platforms is highly desirable You have a proven track record of SaaS sales success - exceeding targets and ability to ramp quickly You are proficient with Salesforce.com. Familiar with opportunities, reports, and cases Great communicator - Whether it's on the phone, through email or via live chat, you excel at communicating with customers Adaptability - You are agile in your thinking and have the ability to think quickly on your feet and seek additional resources when needed Willingness to Learn and Grow - You are open to feedback, adaptive and coachable; you embrace and thrive in a fast paced high-growth environment Attitude - mature, optimistic, strong work ethic, and have a growth mindset What you'll get: Effective your first day: Full medical, vision, and dental coverage Mental health support and services via Modern Health 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Professional development reimbursement Work from home reimbursement Compensation base salary is $85,000+ performance based incentives For more information about US benefits at Yelp, please check out this link Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote #Circa

requiring 4-days a week in the office* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for a CX Systems & Automation Designer. RingCentral is transforming how we solve systemic customer experience challenges. We're seeking a CX Systems & Automation Designer to support our framework for identifying, analyzing, and permanently resolving recurring system issues that impact customer satisfaction. This role is ideal for a recent graduate or early-career professional who combines process optimization thinking with technical curiosity and AI fluency. You'll have the autonomy to redesign workflows, implement solutions, and directly impact how we serve our customers. What You'll Do * Redesign Core Processes: Map current-state workflows, identify inefficiencies, and design future-state solutions that eliminate root causes of customer issues * Own Solution Development: Take ownership of specific workstreams within our systematic issue resolution framework, from discovery through implementation * Leverage AI & Technology: Apply AI tools and automation to scale process improvements and enhance issue detection and resolution * Drive Cross-Functional Change: Partner with Customer Experience, Engineering, Product, and Operations teams to implement sustainable solutions * Measure Impact: Define success metrics, track improvements in NPS and customer satisfaction, and communicate results to leadership * Innovate Continuously: Identify emerging issues through data analysis and customer feedback, proactively designing preventative solutions What You Bring * Bachelor's degree in Business, Industrial Engineering, Information Systems, or related field (or equivalent experience) * Strong process thinking-you naturally see workflows, bottlenecks, and optimization opportunities * Technical aptitude with enthusiasm for AI tools, automation, and data analysis * Comfort with ambiguity and ability to structure problems independently * Excellent communication skills-you can explain complex processes to both technical and executive audiences * Bias toward action and execution, not just analysis * Experience with process mapping tools, data visualization, or project management What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, the compensation range for this position is between $75,600 and $108,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of January 19, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1

Yelp is seeking a strategic and experienced Senior Manager to lead our Physical Security function. This role ensures the safety, security, and overall experience of Yelp employees and visitors across multiple sites and events, while maintaining a seamless work environment that reflects our culture and values. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. What you'll do: Physical Security Strategy & Program Management: Develop, implement, and oversee Yelp's global physical security strategy and programs, ensuring compliance with all legal and corporate requirements. Lead training, education, and communication initiatives to increase security awareness and preparedness across the organization. Own the creation and continual improvement of security policies and procedures. Crisis & Situation Response: Lead Yelp's response to critical events (e.g., natural disasters, threats, major incidents) ensuring the safety and well-being of employees. Coordinate cross-functional response teams, including People Operations, Communications, Rev Ops/Customer Success, ADs, PR, and other involved departments. Establish and maintain clear communication protocols with executive leadership, providing timely and accurate situational updates. Partner with relevant external agencies as required for incident response and business continuity planning. Executive Security Program Management: Design, implement, and manage security programs and protocols tailored for Yelp's executive team, both in the workplace and during travel, events, and public appearances. Conduct risk assessments and develop mitigation strategies for executive protection as warranted by events or threat intelligence. Collaborate closely with executive leadership, administrative teams, and external security partners to ensure proactive identification and management of potential security risks. Develop briefing materials and provide real-time security updates to executives as situations evolve. Security Operations - Buildings & Events: Oversee all physical security operations at Yelp offices, ensuring appropriate safeguards and monitoring processes are in place. Manage security and risk assessment for onsite and offsite events, ranging from small meetings to large gatherings (over 1,000 attendees). Collaborate with Event Operations and Workplace teams to ensure safety compliance at all functions. What it takes to succeed: 8+ years of progressive experience in physical security, or a related field. Direct experience managing executive protection programs and protocols is highly preferred. Proven experience managing crisis response and employee communication during high-stakes situations. Track record of developing and rolling out security awareness and training programs at scale. Experience managing security at diverse events, including large-scale corporate gatherings. Strong leadership and cross-functional collaboration skills; experience interfacing with executive leadership. Excellent judgment, discretion with confidential information, and strong verbal/written communication abilities. Bachelor's degree required; relevant certifications (e.g., CPP, PSP, CFM, executive protection credentials) preferred. What you'll get: Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Work from home reimbursement Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Compensation range for this position is $157,000.00 - $196,000.00 annually. You may also be offered a bonus and benefits. Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote

Say hello to possibilities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction- giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We're currently looking for: Responsible for designing and building RingCentral's core voice service and integration with RingCentral's platforms to extend the capabilities of our service to accommodate scale, availability, compliance, and to improve performance and efficiency of our voice and integration services. To succeed in this role you must meet the following requirements: Develop and maintain the architectural framework for telecommunication systems ensuring availability, scalability, reliability and security Design and create VoIP services to integrate with Ringcentral Platform Create new designs, architectures, standards, and methods for large-scale distributed telecom infrastructure Configure and troubleshoot SBCs and Various call routing platforms Be an expert integrator into our platforms, helping platform teams to shape our architecture Contribute to our deployment and automation tools to efficiently detect, address, and prevent problems Implement, support and improve Telecom Fraud Detection services and methodology Debug problems at scale for our mission critical services, and help our platforms and operations teams to implement lasting fixes Perform interoperability testing with VoIP vendors Build automation using industry tools to deploy and scale services Improve performance of the services while managing related cost (COGS) and maintain compliance guardrails Provide multi-layered technical expertise for next generation initiatives Engage in training and mentoring to help develop other engineer Lead and manage engineers on per project basis Be a part of our on-call rotation, which is a responsibility you'll share with your engineering teams around the world Desired Qualifications: U.S. Master's degree in Computer Science, Networking/System Administration or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor's degree or equivalent in Computer Science, Networking/System Administration or a related field plus five (5) years of related experience, is required. Experience with SIP messaging; SIP trunking; VoIP infrastructure; at least two of the following SBC vendors: Ribbon, Acme, Sansay or Freeswitch; Infrastructure as a Code (IaC) for managing cloud-based telecom infrastructure; deploying CI/CD pipelines using one of the following: Terraform, Ansible, or Puppet; managing code repositories for version control & collaborating changes; at least one of the following cloud providers: Azure, AWS or GCP; Kubernetes; Docker; one of the following languages: Python, Bash or Go; SQL; Telecom compliance; E911; implementing toll fraud migration tools; at least one of the following mirroring and monitoring tools: Homer, VoIP Monitor, or Oracle OCOM; network routing, switching and Firewall; BGP, MPLS and IPSec; Scaled Agile Framework (SAFe); and Scrum is required. What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Wellness programs including 1:1 coaching and meditation guidance Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Parental support for children with developmental and learning disabilities Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.

Title: Account Executive Responsible for generating new audio-visual, videoconferencing, and telephony business in government, education, and corporate accounts in targeted market or geographic region. Responsible for maintaining and building relationships with customers and manufacturers. Assist customers with product selection, solution design, and provide technical support for videoconferencing and audio-visual product sales. Become technically proficient with all of SKC's products and dedicated to excellent customer service. Meet or exceed individual goals and team quotas on a monthly basis. Provide technical support to customers on presales and post sales applications. Assist in marketing with audio-visual, videoconferencing, and telephony related materials. Video, audio-visual, and telephony equipment demonstrations - onsite or via videoconferencing. Provide order support as needed to customer and internal SKC employees. Installation support. Provide any other support to ensure SKC operates up to standards on a daily basis. ENVIRONMENT Work Environment SKC Communication Products, LLC promotes from within and strives to recognize each associate's individual talents. SKC believes that our associates are our company's most valuable asset. Consequently, SKC enjoys low turnover, promotes from within and fosters a strong team atmosphere. SKC offers a business casual environment, and we encourage our employees to be creative and enjoy the time they spend at work. Travel Some travel required QUALIFICATIONS Education College degree preferred Experience Sales experience Experience giving presentations to clients. Experience in selling application/solution based technology product or service. General Qualifications Ability to analyze customer situations, make decisions and solve problems under pressure. Ability to work with a high degree of accuracy and detail. Basic numeric skills. Ability to maintain positive working relationships with management, co-workers, clients and vendors. Ability to communicate effectively face-to-face, in groups, and via telephone and written communication. Ability to travel. Ability to sit for long periods of time entering computer data, researching leads, and telephone communication (up to eight (8) hours). Ability to be detail oriented, work without supervision and must be available during working hours. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, knowledge, skills and abilities required of individuals so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. SKC Communication Products, LLC (SKC) is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to disability or protected veteran status, or other characteristics protected by law.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. We're currently looking for a Director of Strategic & Corporate Events The Director of Strategic & Corporate Events is responsible for setting and executing RingCentral's global strategy for strategic, corporate, and high-impact customer events. This role owns the event portfolio end-to-end from long-range planning and executive alignment through delivery, measurement, and optimization to ensuring events materially influence pipeline, revenue, customer engagement, and brand perception. This leader partners closely with executive leadership, Marketing, Sales, Business Development, Product, and regional teams to deliver scalable, repeatable, and measurable event programs that support RingCentral's growth priorities and go-to-market strategy. Key Responsibilities Strategic Leadership & Portfolio Ownership Own the global strategic and corporate events strategy, including flagship owned events, executive programs, customer conferences, and priority sponsored events. Develop and maintain a rolling 12-18 month enterprise event roadmap, aligned to corporate priorities, GTM motions, customer lifecycle stages, and regional needs. Define event charters, success criteria, and target audiences, ensuring each event has a clear purpose, differentiated value proposition, and measurable business outcome. Serve as the point of accountability for event performance, experience quality, and ROI. Executive & Cross-Functional Partnership Act as a trusted partner to senior leadership, aligning event strategy with company objectives and advising on where events can best influence pipeline, retention, and expansion. Partner with Marketing, Sales, Business Development, Product, and Customer Success to ensure events are fully integrated into broader campaigns and sales motions. Build and sustain strong relationships with internal and external stakeholders, proactively managing expectations and resolving competing priorities. Event Design, Experience & Delivery Lead the design and delivery of best-in-class event experiences that showcase RingCentral's products, innovation, and brand. Collaborate with Brand and Creative teams to develop compelling event environments, booth designs, and experiential moments that drive engagement and memorability. Oversee speaker strategy, including identification, recruitment, and preparation of executives, customers, and industry thought leaders; provide guidance on storytelling and content development. Ensure seamless onsite and virtual execution, with clear operational plans, staffing models, and contingency planning. Measurement, Analytics & Optimization Establish and own event KPIs and success metrics, spanning experience quality, engagement, and full-funnel impact (MQL, SQL, SAL, pipeline, revenue). Partner with Marketing Operations to deliver consistent reporting, insights, and executive-level readouts on event performance. Lead post-event analysis and retrospectives to capture learnings, optimize future programs, and continuously improve ROI and scalability. Financial & Vendor Management Own budgets for RingCentral-owned and strategic events, including forecasting, tracking, and optimization. Research and secure venues, negotiate contracts, and make data-driven decisions balancing cost, risk, and experience. Manage agency, vendor, and platform partners to ensure quality, efficiency, and alignment with strategic goals. Operational Excellence & Scale Build repeatable frameworks, processes, and playbooks that enable scale across regions and teams. Partner closely with regional marketing teams to support partner-led, industry-specific, and executive programs, including ancillary events and sales enablement. Identify opportunities to streamline tools, platforms, and workflows across the event ecosystem. Qualifications & Attributes 8-12+ years of experience leading strategic events and integrated marketing programs, preferably within high-growth B2B technology or SaaS. Proven experience owning large-scale, high-visibility events with direct pipeline and revenue impact. Strong background in virtual and hybrid events, ideally with RingCentral Events (formerly Hopin); bonus for experience running roadshow or multi-city customer conferences. High level of business and analytical acumen with the ability to interpret data, derive insights, and influence decision-making. Experience with event and marketing platforms (e.g., RingCentral Events, Chili Piper, mobile apps). Strategic thinker with the ability to zoom out for vision and zoom in for execution. Thrives in fast-paced, ambiguous environments; highly collaborative and proactive. Exceptional communication skills, including executive presence and stakeholder management. Demonstrated ability to operate effectively within a global, matrixed organization. Strong organizational, prioritization, and project management skills; able to manage multiple high-priority initiatives simultaneously. Sense of humor and resilience under pressure. Bachelor's degree required. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired, the compensation range for this position is between 115,000-164,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

Are you passionate about dining out and supporting local restaurants? Do you thrive in a fast-paced, sales-driven environment and love building meaningful relationships with clients? If so, we'd love to meet you. Yelp's Guest Manager is a powerful front-of-house solution that helps restaurants create exceptional guest experiences and streamline their operations. With the largest restaurant discovery platform in the world behind it, Guest Manager helps restaurateurs attract more diners and deliver unforgettable hospitality. As a Restaurant Client Partner, you'll take ownership of your pipeline and your success. You'll work with restaurants already using one or more Yelp products, helping them maximize value, expand their footprint, and connect more deeply with their communities. This is a full-cycle sales role, and we're looking for someone who thrives on the thrill of the close, bounces back quickly from setbacks, and thinks creatively to find solutions that drive real impact. You'll also be part of the Yelp Sales Development Program, a structured growth track with clear expectations, performance milestones, and opportunities for advancement. We'll give you the training, tools, and support you need to succeed-but your grit, hustle, and hunger will take you the rest of the way. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. What you'll do: Own your book of business and sales pipeline from prospecting to close Drive the full sales cycle through outbound outreach, discovery, solution selling, and negotiation Identify upsell and cross-sell opportunities to expand current client relationships Build lasting partnerships with restaurant owners, operators, and managers Use creativity and persistence to overcome objections and tailor solutions Consistently exceed monthly sales goals and performance metrics What it takes to succeed: Hold a Bachelor's degree and/or 1+ years of outbound sales experience A go-getter mindset: you're scrappy, resilient, and motivated to succeed Experience with restaurant technology (reservations, waitlist, or FOH systems) is a plus Strong communication skills and high comfort level selling over the phone A creative approach to problem-solving and value-based selling Proven ability to prioritize, multitask, and stay organized in a fast-paced environment Familiarity with Salesforce or similar CRM tools is a bonus A team player mentality with a competitive edge What you'll get: Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Work from home reimbursement Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Compensation base salary is $52,000 annually + uncapped performance based incentives For more information about US benefits at Yelp, please check out this link Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe - including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply - rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Why Dialpad Dialpad's Agentic AI platform turns conversations into autonomous workflows that drive revenue, efficiency, and unforgettable customer experiences. Fortune 1000 companies trust our AI Voice & Digital Agents to resolve millions of interactions every day. We're scaling fast and need Forward Deployed Engineers who want to be at the intersection of innovation and business impact. Your role The primary purpose of our Forward Deployed Engineering team is to accelerate the adoption and realization of value from our AI platform by embedding within our most strategic customer accounts. You will be the crucial link that translates complex business challenges into production ready, high-impact Agentic AI systems, driving business outcomes. FDE's will act as the company's most technically fluent business consultant and the customer's most trusted AI architects. What You'll Do Business Translation and Discovery: Rapidly embed with customer stakeholders and operational leaders to deeply understand their most complex, high-stakes business problems. Translate ambiguous business objectives into clear, shippable Agentic AI-powered solutions. The Go-To-Market Bridge: Partner directly with our Sales, Sales Engineers, Professional Services and Customer Success teams to serve as the deep technical authority during critical pre-sales evaluations and post-sales deployments. You don't just sell the vision, you build the capability that validates the investment. Product Alignment and Influence: Capture common customer pain points, successful integration patterns, and platform limitations discovered in the field. Synthesize and deliver this critical, high-value signal directly back to our core Product and Engineering teams to influence the product roadmap and accelerate feature development. AI Envisioning: Navigate complex enterprise infrastructure (cloud, on-prem, data pipelines) to integrate our platform. Guide customers on production grade Agentic bot builds and integration to custom data connectors, orchestration logic, and full-stack systems that bring AI to life. Agentic AI Design: Design and deploy complex multi-agent systems, architectures, and fine-tuned models tailored to the customer's unique data, domain, and security requirements. Author multi‑step prompts, retrieval pipelines, and decision logic that plug into CRMs, ERPs, and custom APIs via our MCP framework. About You 4+ years of experience in a high-impact, customer-facing technical role such as Forward Deployed Engineering, Technical Consulting, high touch Sales Engineering or Solutions Architecture, or technical consulting for SaaS/AI products. Deep, demonstrable expertise in the modern AI/ML stack: LLMs, Generative AI concepts, vector databases, and agent orchestration frameworks. Proficiency in Python, Go, JS/TS plus hands‑on experience with LLM frameworks. Unrivaled Business Acumen: The ability to simplify technical complexity and communicate clear trade-offs, value propositions, and project plans to both a core engineering team and a non-technical C-suite executive. You thrive in ambiguity, take full ownership of outcomes, and are driven by delivering tangible, measurable results for the customer, often working under tight timelines. Contributor to a dynamic team culture, focused on high growth industry innovation, team collaboration, customer success, and having fun! Bonus Points Telephony stack knowledge (WebRTC, SIP, SBCs). Experience deploying chatbots or voice bots at >10K daily conversations. Contributions to open‑source AI agent frameworks. How We Work Experience deploying chatbots or voice bots at >10K daily conversations. Our value mirrors those of top forward-deployed orgs: Customer First, Relentless Momentum, Extreme Ownership, and One Team. We ship, learn, and iterate - fast. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: An experienced Account Executive in the Enterprise space to help drive new business to address the strong demand we're seeing in the Healthcare markets in the Northeast/ Eastern seaboard territory. To succeed in this role you must have experience in: Driving new revenue through customer acquisition in designated territory and named accounts within the healthcare vertical. Consistently strike / exceed quarterly & annual sales targets Technology field sales - greenfield space using remote resources (engineering, marketing, business development, etc) Partnering with the regional VAR's to effectively identify, engage and deliver new customers Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patch Demonstrated experience leading complex sales cycles and negotiating win-win agreements based on value-based selling Desired Qualifications: 6 + years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony) Demonstrated sales record of obtaining / exceeding quota Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process Success prospecting, engaging, acquiring net new logos Strong interpersonal skills, ability to convey and relate ideas to others Ambitious flare - ability to learn and adapt quickly Vibrant and upbeat attitude, willingness to perform and get things done BS degree or equivalent military and/or work experience What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Enterprise Sales team is leading a massive change in the way some of the world's best-known companies and organizations communicate and collaborate. RingCentral is the leading global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. That's why we're the largest and fastest-growing pure-play provider in our space. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $180,950.00 and $312,000.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of December, 1st, 2025. Please apply prior to the deadline to be considered for the role. #LI-JW1

Please note that while this role will operate remotely, it is required that the candidate resides in the Western Region of the United States. This includes candidates in Pacific Time, Mountain Time, and Arizona Time Zones. At this time we are not considering candidates in the Bay Area. Yelp was created to connect people with great local businesses. As an Account Executive , you'll be working directly with these local businesses to help them meet their goals through Yelp's various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You'll experience all of this in a supportive virtual team environment Please visit ******************** and apply to the appropriate posting that matches your location. What you'll do: Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature. You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m. Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce). Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule. Become an expert in Yelp's advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success. You'll master quick close techniques to exceed individual goals. Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities. Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key! Track and manage your daily goals to ensure results are met. It is a numbers game and you're here to win. What we're looking for in you: You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement- you don't take rejection personally. Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools. You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce). You're naturally curious and like to ask as many questions as it takes to find the answer. You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting. You are committed to a high standard of integrity and being a teamplayer is important to you. You're determined, a persuasive communicator and resilient - show us your grit! You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can't wait to show everyone the value of Yelp. You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option. What it takes to succeed: GED/HS Diploma and 2+ years of customer-facing experience OR; Bachelor's Degree No fear of the phone and prepared to make a high volume of outbound dials, daily. General computer and email proficiency - we use Google Suite and provide a Macbook laptop A work environment free of distractions Open to feedback and willing to implement for areas of improvement Strong, engaging interpersonal skills Ability to effectively prioritize tasks and manage independently without oversight Must possess current US work authorization What you'll get: The starting base salary for this role is $37k annually This role is also eligible to earn uncapped commission Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met. Top performers have the opportunity to significantly exceed target earnings. Available your first day: Full medical, vision, and dental 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday Up to 14 weeks of parental leave Monthly wellness reimbursement Health Savings, Flexible Spending and Dependent Care accounts 401(k) retirement savings plan with employer match Employee stock purchase plan Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote #Circa

Yelp's cutting edge performance marketing team is on a mission to help connect consumers with local businesses and service professionals. Our team works together to drive growth and positive contribution margin by acquiring new customers, new businesses, and maximizing yield and revenue from paid marketing channels. The team has large budgets, dedicated support from Google and Bing, and wide-open opportunities for growth. We are looking for an experienced Search Marketing (SEM) Manager with strong analytical skills, business acumen, and a deep understanding of Search Marketing to join our performance marketing team. You'll work to optimize portfolio operations of a 7 figure monthly SEM budget in order to drive marketplace growth. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. What you'll do: Manage the day-to-day operations for our paid search marketing strategy, setting up campaigns, optimizing bids, ad copy, landing pages and more. Obsess over data. You will analyze performance metrics from internal database tools, third party systems, APIs, and data feeds to drive growth in profit. Monitor and report on daily SEM portfolio performance using our in-house SEM systems and conduct analysis and investigations using Excel, Tableau, and SQL. Create a roadmap for continual innovative testing to drive growth and ongoing optimization to drive efficiencies and achieve performance targets. Conduct tests on SEM best practices including: Portfolio Expansions Traffic Curation Ad Copy Testing Evaluate test results using Excel & Stat Sig calculators to determine if the results meet success criteria and if they are statistically significant. Think big picture, you will prepare, analyze and communicate performance metrics for completed projects to the team and key stakeholders across the business. Demonstrate flexibility in a constantly changing search ecosystem and stay apprised of latest trends and best practices. Collaborate with our in-house analytics and technology teams to conduct performance deep dives and inspire the next generation of our portfolio management tools. What it takes to succeed: 4+ years of experience using Google Adwords and Bing Ads with large keyword portfolios and at least high 6 figure to 7 figure monthly search budgets required. Deep understanding of automated search bidding strategies including tCPA & tROAS required. Exceptional analytical capabilities and the ability to turn trends into actionable insights and hypotheses. Advanced proficiency with Excel is a must (e.g. Power user leveraging Vlookups, pivot tables). Ability to use SQL is a big plus. Bachelor's degree in a quantitative field (e.g. mathematics, statistics, computer science, etc.). Excellent leadership and collaboration skills (e.g., communicating, coordinating, building consensus, influencing without authority, listening, being open to other perspectives). What you'll get: Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Work from home reimbursement Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Compensation range for this position is $89,000 - $150,000 annually. You may also be offered a bonus and benefits. Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: At RingCentral, our customers are at the heart of everything we do and delivering great customer service and experiences are at the center of every business initiative we drive. Our customers are at the heart of everything we do and building strong, long-lasting relationships is the key to our success. As a Technical Account Manager, you should be passionate about building strong, long-lasting relationships. You will also need to possess a strong desire to develop an in depth understanding of the customer's infrastructure, their systems, and the environment to ensure they are optimized for best performance with their RingCentral services. You will be a trusted technical advisor and must possess strong verbal and written communication skills. To succeed in this role you must have experience in: * Managing customer expectations and experience to deliver high customer satisfaction and increase retention * Communicating effectively with key leaders, including C-level executives, to listen and understand the business needs of the customer * Seeing the bigger picture and proactively recommending new solutions or communicating changes to existing services that will impact the customer to help them meet their business needs * Recommending network hardware, software, and platform-specific design elements * Collaborating with internal departments to facilitate customer need fulfillment * Maintaining updated knowledge of company products and services * Managing multiple tasks and accounts, staying organized, and providing proactive service to customers * Adapting to the pace of change and constant growth in the business, marketplace, and community as a whole * Using Windows or similar software, including Excel, PowerPoint, and Word * Handling multiple actions across multiple customers simultaneously with little to no oversight or direction * Assessing solution specifications in light of customer requirements and recommending solution designs and changes that optimize value for both the customer and RingCentral * Running projects that contain unified communication, contact center, and RingCX in a SaaS/UCaaS environment * Managing multiple projects without losing effectiveness * Balancing project management with daily work responsibilities, including time tracking, project status updates, and closure activities * Becoming a personal driver of RingCentral initiatives, current and future * Reporting daily, weekly, and monthly on activity status * Project management - quarterbacking internal and external initiatives * Developing strong customer relationships and serving as RingCentral's trusted partner * Ensuring customer satisfaction by addressing technical demands, acting as a sales liaison, and including partners to better support premium RingCentral customers * Partnering cross-functionally with professional services, sales, and marketing departments to create customer success that drives positive customer satisfaction and account growth Desired Qualifications: * Minimum 7+ years relevant Account Management work experience, preferably in the telecommunications or technical industry * College graduate: Bachelor's or associate degree in Business, Communication, or related field * Strong customer service and interpersonal skills for dealing with different types of customers * Time management and multitasking skills to handle multiple tasks and customers at once * Ability to build rapport and collaborate with others within the company and externally * 7 to 10 years of experience in VoIP technology, including SIP, RTP, quality of service, CoS, codecs, and network troubleshooting and terminology, including LAN/WAN, routers, firewalls, switches, PBX deployment, TCP/IP, DNS, etc. * 5+ Experience working with in Contact products * Experience building and adjusting RingCX products * Strong and practical customer communication skills * Experience working with Salesforce.com * Strong analytical skills with the ability to identify, analyze, interpret, and solve both practical and highly complex problems * Excellent computer skills, including extensive spreadsheet knowledge and word processing. Windows-based software and Excel are required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred * High level of empathy; excellent soft skills and customer service best practices * Ability to pick up and retain a wide breadth of knowledge * Consistent follow-through and ability to meet deadlines * Exceptional prioritization skills * Agility and adaptability; ability to handle a fast-changing landscape and think on your feet * Self-motivation and ability to drive projects to completion * Ability to maintain confidentiality and professionalism * Driven by personal, team, and company achievement with a commitment to excellence * Rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality * Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues * Experience and comfort interacting with and influencing C-level executives * Strong written and verbal communication skills with understanding of situational best practices * Excellent presentation skills for small to large audiences * Ability to lead, manage, or influence both internal RingCentral resources and customer resources to achieve successful outcomes * Knowledge of advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred * Strong knowledge of Internet technology, hosted solutions (SaaS), VoIP, Unified Communications, and Contact Centre practices * Experience in supporting global customers in multiple geographies * Expertise in developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative * Strategic thinking ability; understanding of the 'big picture' ability to think quickly and adeptly while solving complex problems What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado the compensation range for this position is between $85,400.00 and $180,700.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March, 9th, 2026. Please apply prior to the deadline to be considered for the role.

Yelp's high-impact performance marketing team is dedicated to connecting homeowners with the best local service professionals, accelerating marketplace growth through innovative lead generation strategies. Our work sits at the intersection of technology, data, and performance-driven partnerships. We're looking for a deeply experienced and technically savvy Associate Director of Affiliate Marketing to own and scale our affiliate-driven lead generation program. You have hands-on experience working with lead gen platforms, understand their operating models, and have leveraged their capabilities to drive measurable value. You thrive in fast-paced, data-first environments and are skilled at building, optimizing, and scaling acquisition partnerships. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. What you'll do: Lead the strategy, execution, and optimization of our affiliate marketing program to deliver high-quality home services leads at scale. Manage affiliate partnerships end-to-end-from prospecting, contracting, and onboarding to ongoing performance management-with a focus on impact and transparency. Leverage firsthand expertise with top home services lead gen platforms to inform partner selection, negotiation, and optimization. Analyze large, complex data sets to uncover trends, identify opportunities, and optimize for ROI and lead quality. Oversee technical affiliate operations, including platform tracking, attribution, and compliance. Drive continuous innovation by testing offers, landing pages, campaign tactics, and pricing models. Collaborate cross-functionally with product, marketing, analytics, and sales teams to drive holistic strategies and integrated channel optimization. Clearly communicate performance and strategic recommendations to leadership and stakeholders. Stay current with industry trends, regulatory requirements, and performance marketing best practices. What it takes to succeed: 7+ years' experience leading affiliate or partnership marketing for high-growth organizations with home services lead generation sector experience highly preferred. Direct, hands-on execution with major lead gen platforms, leveraging those relationships to scale and optimize acquisition. Strong technical proficiency with affiliate tracking and analytics platforms, including data analysis (SQL, BI dashboards, Excel). Proven ability to structure, optimize, and scale CPL/CPA-based campaigns in a dynamic, competitive environment. Demonstrated experience leading teams and collaborating cross-functionally within large organizations. Robust analytical, problem-solving, and communication skills, comfortable presenting insights to leadership. Bachelor's degree in a quantitative or business field preferred. Nice to have: Hands-on experience with SEM (Search Engine Marketing), paid social channels, and affiliate, with a track record of optimizing and integrating learning across the broader digital marketing acquisition mix. What you'll get: Effective your first day: Full medical, vision, and dental 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday Up to 14 weeks of parental leave Monthly wellness subsidy Work from home reimbursement Flexible spending account 401(k) retirement savings plan Employee stock purchase plan Compensation range for this position is $180,000 - $238,000 annually. You may also be offered a bonus and benefits. Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're seeking an exceptional problem solver who thrives on turning our customers' most complex technical challenges into opportunities for innovation and trust-building. Within Contact Center Tier 3, you'll serve as the ultimate technical resource for our contact center customers, combining deep CCaaS expertise with outstanding customer advocacy to resolve issues that demand creativity, technical mastery, and strategic thinking. This isn't a typical support role-you'll be the trusted advisor when stakes are highest, the technical expert our internal teams rely on for guidance, and the knowledge catalyst who elevates our entire support organization. Job Duties: Complex Issue Resolution * Handle escalated cases requiring deep technical knowledge, advanced troubleshooting, or specialized expertise * Resolve issues that involve multiple systems, departments, or require root cause analysis * Address executive customer concerns and high-stakes business-critical situations Knowledge Development & Transfer * Document complex issue resolutions * Develop troubleshooting guides and decision trees for lower tiers * Conduct training sessions and mentoring for lower tier agents * Identify knowledge gaps and recommend content creation priorities Process Improvement * Analyze recurring escalation patterns and recommend systemic solutions * Collaborate with product, engineering, and operations teams on issue prevention * Drive continuous improvement initiatives based on customer pain points * Optimize escalation workflows and handoff procedures Cross-Functional Collaboration * Serve as liaison between contact center partner and technical/product teams * Participate in incident response and crisis management * Provide customer insights to inform product roadmap and feature development * Ability to coordinate cross-functional resources for issue resolution * Ownership of escalation prioritization and resource allocation To succeed in this role you must have experience in: Technical Foundation * 3-5+ years of hands-on experience with Contact Center as a Service (CCaaS) platform-direct experience with NiCE CXone is highly preferred * Proficiency in Studio contact center scripting/development environments, with ability to troubleshoot complex call flows and integrations * Deep understanding of VoIP technology within CCaaS contexts, including SIP protocols, codec configurations, network requirements, and audio quality troubleshooting * Strong technical troubleshooting methodology, including systematic log analysis, diagnostic tool usage, and structured problem-solving approaches * Experience documenting complex technical cases with clarity and completeness, creating resources that others can learn from Customer Excellence * Exceptional communication skills that enable you to explain technical concepts clearly to diverse audiences-from frustrated end-users to technical architects to executive stakeholders * Proven ability to de-escalate tense situations and rebuild customer confidence through empathy, transparency, and demonstrated competence * Talent for developing rapport and trust quickly, even in challenging circumstances where customers may be frustrated or skeptical * Customer-centric mindset that prioritizes understanding the business impact behind technical issues and balancing urgency with thoroughness Problem-Solving Excellence * Creative and analytical thinking that combines technical knowledge with innovative approaches to find solutions when standard procedures fall short * Pattern recognition skills that identify underlying systemic issues from individual case symptoms * Comfort with ambiguity and ability to navigate complex, multi-faceted problems without clear playbooks * Ownership mentality that drives you to see issues through to complete resolution, not just temporary workarounds Collaboration & Leadership * Knowledge sharing orientation with genuine enthusiasm for developing others and elevating team capabilities * Cross-functional collaboration experience, working effectively with Product, Engineering, Operations, and other technical teams * Process improvement mindset that continuously seeks opportunities to work smarter and serve customers better * Professional maturity to handle high-stakes situations, executive interactions, and competing priorities with sound judgment Our Commitment to You We're building a support organization where expertise is valued, knowledge is shared generously, and every team member has the tools and autonomy to deliver exceptional customer experiences. You'll work in an environment that respects your technical judgment, invests in your continued learning, and recognizes that the best solutions often come from empowering smart people to think creatively. How We Work * Proactive communication is our standard-customers, internal stakeholders, and team members always know where things stand * Process adherence balanced with flexibility-we follow proven frameworks while remaining open to innovation when situations demand it * Continuous learning culture-we document what we learn, share what we know, and grow together as a team * Customer outcomes over activity metrics-we measure success by the trust we build and the problems we solve, not just ticket counts What we offer: * Comprehensive medical, dental, vision, disability, life insurance * Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits * Voluntary supplemental health coverage and life insurance * 401K match and ESPP * Paid time off and paid sick leave * Paid parental and pregnancy leave * Family-forming benefits (IVF, Preservation, Adoption etc.) * Emergency backup care (Child/Adult/Pets) * Employee Assistance Program (EAP) with counseling sessions available 24/7 * Free legal services that provide legal advice, document creation and estate planning * Employee bonus referral program * Student loan refinancing assistance * Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, the compensation range for this position is between $85,400 and $180,700 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March 8, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1