Director of Health Plan Partnerships, REACH Kidney Care
Dialysisclinic job in Nashville, TN or remote
REACH Kidney Care, a division of Dialysis Clinic, Inc., is a kidney health management program designed to benefit patients along the continuum of kidney disease through health education, self-management, behavior change counseling, coordination of care with other providers, and patient navigation services.
The Director of Health Plan Partnerships plays a critical role in developing and sustaining long-term value-based care partnerships with health plans. As the lead representative for REACH, you seek to continually share the DCI Kidney Care value story with each health plan partner. You support the partnership from implementation to ongoing operations with an emphasis on continuous improvement, identifying areas of synergy, and acting on those opportunities. You are the day-to-day point of contact with the health plan supporting a positive customer experience and proactively collaborating to navigate any challenges. The Director of Health Plan Partnerships works closely with other members of the REACH Leadership Team to support each health plan partnership. Success is defined by health plan partner positive experience of REACH, program performance, and the ability to identify and act on opportunities for synergy.
Schedule: Full-time, typical schedule is five 8-hour shifts, Monday - Friday; Remote work with periodic travel required. Up to 20% travel expected.
Compensation: Pay range starting at $130,00 annually, depending on qualifications and experience
Benefits:
Comprehensive medical, dental and vision benefits
Life and long-term disability insurance provided at no additional expense to employee
Paid time off (PTO) including holidays
Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave
Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
Education reimbursement
Employee assistance program
Wellness program
Among others
Responsibilities
Partnership Development & Management
Cultivate and sustain long-term relationships with health plan partners, acting as the day-to-day point of contact
Understand each health plan partner's strategic goals and identify new opportunities for improvement
Lead quarterly business reviews and performance reporting
Program Implementation & Operations
Coordinate internal teams to support health plan onboarding and ongoing partnership
Understand REACH contractual obligations and support REACH meeting requirements
Manage day-to-day communications and deliverables
Track and report key performance indicators
Use data and analytics to monitor account performance, identify areas for improvement, and informed decision-making
Continuous Improvement
Solicit and incorporate health plan partner feedback
Collaborate with clinical and operations teams to continually improve services
Identify opportunities for innovation and growth
Qualifications
Successful Candidates Bring:
Excellent communication skills
Demonstrated clinical excellence
Desire to collaborate with care teams
Ability to problem solve
Strategic thinking and the ability to execute tactically
Strong financial acumen and experience with contract negotiation
Education/Training:
Bachelor's degree required. Master's degree strongly preferred.
3-5 years working with health plans at a manager or director level.
Experience in care coordination or value-based care preferred.
Equivalent experience may be considered in lieu of formal education.
DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
DCI's Differentiator:
Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! ***************
DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.
For more information about equal opportunity please see:
******************************************************************
*************************************************************************************************
*************************************************************** and
**********************************************************************************************************
Security Roles and Responsibilities can be reviewed at: *************************************
Click here to join our talent network
Auto-ApplyREACH Patient Engagement Specialist
Dialysis Clinic job in Nashville, TN or remote
REACH Kidney Care is a division of Dialysis Clinic, Inc. (DCI) that is responsible for leading healthcare innovation, including testing and implementing new ways to improve care for people with kidney disease. We are a passionate and hard-working team that seeks first and foremost to carry forward the mission of DCI: "The care of the patient is our reason for existence."
The Engagement Team (ET) Specialist plays a critical role in connecting eligible patients with REACH kidney health management services through telephonic patient outreach and medical record data entry. Patient outreach focuses on educating eligible patients about REACH, answering their questions, and connecting them with the REACH clinical care team, including scheduling appointments. The primary purpose of the data entry function is to obtain key clinical information from other providers that will support better and more personalized care for eligible patients. Success in this role directly contributes to more eligible patients having the opportunity to receive individualized kidney health management from the clinical care team.
Schedule: Full-time 40 hours/week; shifts typically include eight-hour days Monday through Friday. Remote work with virtual meetings.
Benefits:
* Comprehensive medical, dental and vision benefits
* Life and long-term care insurance provided at no additional expense to employee
* Paid time off (PTO) including holidays
* Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave
* Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
* Education reimbursement
* Employee assistance program
* Wellness program
* Among others
Responsibilities
What You Can Expect:
* Provide REACH administrative support services
* Adhere to processes for referrals and enrollment, including documentation in the electronic medical record (EMR)
* Contact patients for initial, follow up and missed appointments
* Where applicable, obtain medical records prior to patient appointments
* Enter key information into the EMR such as patient demographics, problems, lab values, etc.
* Answer incoming calls to the REACH toll free phone number as part of workgroup
* Continually identify opportunities for improvement for quality and efficiency
* Maintain organized records and workflow
* Attend team meetings
Qualifications
Successful Candidates Bring:
* Excellent communication skills
* Desire to collaborate with care teams
* Ability to problem solve
Education/Training:
* High school degree or equivalent
* Preferred: Associate degree in healthcare administration or related field
* Equivalent experience will be considered
Experience
1-year previous experience in healthcare or patient-facing roles is desirable
Skills
* Strong verbal and written communication skills
* Proficiency in Microsoft Office suite (Word, Excel, Outlook)
* Ability to manage multiple tasks and prioritize effectively
* Comfortable working independently and in a team environment
DCI's Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! ***************
DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.
For more information about equal opportunity please see:
******************************************************************
*************************************************************************************************
*************************************************************** and
**********************************************************************************************************
Security Roles and Responsibilities can be reviewed at: *************************************
Auto-ApplyDialysis Registered Nurse, Home Hemo & Peritoneal RN
Kent, OH job
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
A Home Therapy nurse trains home hemo or peritoneal dialysis patients in-center and sometimes in the patient's home.
We Will Train - In-center hemodialysis, critical care, and home health are great backgrounds.
Work Schedule - Monday through Friday, 8am to 5pm; Modified schedules are possible based on patient caseload at the facility.
Competitive on-call pay when placed in on-call rotation.
Holidays - Home Training Nurses rarely work on a holiday.
We lead the industry in clinical quality improvement, delivering amongst the best patient outcomes in the U.S. as measured by the CMS ESRD Quality Incentive Program.
We remain an industry leader in home dialysis with 17% of dialysis treatments delivered in our patients' homes.
The Home Therapy Registered Nurse, as qualified by federal and state regulations, provides patient training and ongoing support for all patients choosing a home dialysis modality. This position is accountable for providing quality care to all patients and is committed to delivering superior customer service in all internal and external interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.
Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements.
Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications.
Conduct home visits to assess the patient's home environment per policy; initially and minimally annually thereafter. Routinely evaluate patient performance and assess the home environment more frequently as needed to improve care.
Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.
Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations. Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care.
Participate in infection control monitoring, implementation, and recording as requested.
Be familiar with emergency equipment and all emergency operational procedures. Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home.
Ensure clinic and patient supply inventory and usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties.
Continually seek to improve patient and quality outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes. Assist in obtaining data for the continuous quality improvement activities.
Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner.
Complete and document monthly review of patient medication profiles. Administer medications as ordered by the physician.
Responsible for performing on call nursing services, nights and weekends, on a rotational basis as needed or assigned.
Flexible with staffing locations and hours to accommodate patient and USRC home program needs.
Regular and reliable attendance is required for the position.
Home Hemodialysis Only:
Coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program.
Ensure required and appropriate water sampling is complete per policy and product requirements. Monitor and report water sample and culture results.
QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
Current RN license in applicable state. License must be maintained as current and in good standing.
12 months of clinical experience in providing nursing care and 3 months of experience in the specific modality for which the nurse will provide home dialysis training, except in states with a more stringent requirement such as Texas, which requires at least 6 months experience in the specific home modality.
Previous experience in providing nursing care to patients on maintenance dialysis preferred.
CPR certification required prior to patient care assignment.
Confirmation of ability to distinguish all primary colors.
Must successfully complete the Home Therapy Nurse Orientation program and maintain annual demonstration of skills and competency applicable for the modality assigned.
Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire.
Must meet any practice requirement(s) for the applicable state.
Ability to meet minimum hiring standards which may include additional background clearances and orientation requirements if applicable to the program assigned to for employment.
U.S. Renal Care is an Equal Opportunity Employer/Disabled/Veteran.
All Full Time employees are eligible for the following benefits:* Medical / Pharmacy* Dental* Vision* Voluntary benefits* 401k with employer match* Virtual Care* Life Insurance* Voluntary Benefits* PTOAll Part Time employees are eligible for the following benefits:* 401k with employer match* PTO
Medical Chart Reviewer/Donor Eligibility Associate
Remote or Nashville, TN job
DCI Donor Services, Inc. (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! DCI Donor Services is seeking a Donor Eligibility Associate / Medical Record Reviewer to join our team! This position will perform a medical record review and ensure quality assurance for potential tissue donors The Donor Eligibility Associate will work closely with Medical Directors and hospital personnel to receive, compile and prepare written summaries for tissue release. This is a perfect opportunity for someone who has previous experience with medical terminology!
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
This is a remote position Key responsibilities this position will perform include:
Receives, compiles, and prepares the donor record for eligibility review and Medical Director signoff of donor records.
Meets with the Medical Director(s) to review and answer questions pertaining to the information and documentation within the donor record.
Participates in required quality training and educational growth to ensure staff is competent, compliant, and trained in quality related tasks with all regulatory and accreditation entities and internal DCIDS standards.
Enters donor information (e.g. serology results) in computerized record systems.
Answers donor recovery screening questions, on an on-call basis, as needed.
Enters donor information (i.e. serology results) and utilizes quality management system in electronic system including, but not limited to, Q-Pulse, and PolicyTech.
Acts as a role model for DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable.
Performs final archive for all donor records.
Performs other related duties as assigned.
The ideal candidate will have the following attributes:
Ability to communicate internally and externally to diverse audiences, with knowledge, tact, courtesy, and superior attention to detail.
High School Diploma or Equivalent - Bachelor's Degree preferred.
Two (2) years of healthcare experience.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Auto-ApplyDialysis Facility Administrator
Toledo, OH job
The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.
GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.
OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL READINESS
* Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment & Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.
OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.
PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT/ RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
* Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment.
* Demonstrated analytical and problem-solving skills are required.
* Strong time management and organizational skills required.
* 1 year previous dialysis management experience preferred.
* Demonstrated working knowledge of the English language and ability to communicate verbally and in writing.
* Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire.
* Must meet applicable, specific state requirements. (See addendum for Administrator.
Additionally, if the nursing requirements listed below are not met, an individual may be placed in the Administrator role without them; however, in the absence of these qualifications, there must be a designated Registered Supervising Nurse at the clinic who does possess these qualifications:
* Must be full-time employee of the Company and available to clinic staff during time clinic is open.
* Current RN license in applicable state. License must be maintained as current and in good standing.
* 18 months as an RN with 6 months experience in nursing care of a patient with kidney failure.
* CPR certification required within 90 days of hire.
* Confirmation of ability to distinguish all primary colors.
* Must meet any practice requirement(s) for the applicable state. (See addendum for Registered Supervising Nurse)
Talent Acquisition Systems & Reporting Specialist
Remote job
Job Requirements Talent Acquisition Systems & Reporting Specialist (Remote) Innovative Renal Care is hiring a Talent Acquisition Systems & Reporting Specialist to support our national recruiting team. This role is fully remote and focuses on Phenom systems support, data reporting, and operational tasks that help the TA team make informed decisions. If you enjoy working with data, solving system issues, and improving workflow consistency, this role is a strong fit.
What You Will Do
* Pull daily, weekly, and monthly reports from the Phenom ATS and CRM.
* Export and prepare datasets for analysis using Excel pivot tables and basic formulas.
* Build and update reporting templates that track TA metrics and performance trends.
* Support TA leadership by providing accurate reporting that informs strategy and decision-making.
* Manage Phenom support tickets, track progress, and escalate issues when needed.
* Troubleshoot system errors, posting issues, and workflow problems.
* Review system release updates, test new features, and communicate relevant changes to the team.
* Support recruiters by answering routine system-related questions.
* Help update SOPs and process checklists as workflows evolve.
* Assist with job posting audits, offer-letter preparation, and light sourcing tasks.
What You Bring
* Experience in Talent Acquisition, HR operations, HR coordination, or similar data-focused support roles.
* Strong Excel skills, including pivot tables and basic data cleaning.
* Comfort navigating ATS or CRM platforms, ideally Phenom.
* Ability to troubleshoot technical issues and explain solutions clearly.
* High attention to detail and accuracy, especially with data.
* Strong communication skills and comfort working independently in a remote environment.
Benefits
At Innovative Renal Care (IRC), our comprehensive benefits program is a key component of our total compensation package. It includes a 401(k) match, healthcare coverage, and a broad range of other benefits that compare favorably within our industry and marketplace. Learn more at IRC Benefits and Perks
About Innovative Renal Care
We are one of the largest dialysis service providers in the U.S., partnering with local physicians to deliver high-quality care to patients with ESRD and other kidney conditions. Our mission is to be the trusted experts and preferred partners for patients, physicians, and healthcare providers by delivering best-in-class care, service, and solutions.
Our Values: I CARE
Integrity & Innovation - Earn trust by keeping promises and embracing new solutions.
Compassion - Treat patients, families, and colleagues with respect and empathy.
Accountability - Take ownership and recognize the contributions of others.
Results-Driven - Strive for excellence and exceed expectations.
Everyone Counts - Foster diversity, equity, teamwork, and collaboration.
Why Join IRC?
* Career Growth - Be part of a values-driven team making a meaningful impact.
* Competitive Compensation - Salaries continually benchmarked against market and trends.
* Enhanced PTO - Your most recent dialysis experience counts toward PTO accrual.
* Team Culture - Thrive in a supportive environment that values innovation, accountability, and compassion.
Innovative Renal Care is an equal opportunity and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, citizenship, disability or protected veteran status. All applicants will be subject to a drug screening and background check upon acceptance of an offer.
* IRC will only contact you from *************************** or team members with an @innovativerenal.com email address. Please be cautious and aware of spam or fraudulent emails soliciting personal or banking information. IRC will not request this information via email.
#LI-SW1
Easy ApplyPatient Financial Services Representative
Shaker Heights, OH job
Great opportunity to join a company that values our employees and the patients we serve! Centers for Dialysis Care is seeking an experienced Patient Financial Services Representative to work out of our Corporate Office located in Shaker Heights, OH. This position is onsite.
Why Choose CDC?
We offer a complete benefits package to include medical, dental, vision, 401K, Short/Long Term Disability options, along with company paid life insurance
210 Hours of PTO
Tuition Reimbursement Program
Employee Perks Program
Career Development Opportunities
Position Overview:
The purpose of this position is to bill and collect insurance accounts receivable for multi-payer sources.
Job Description:
Prepares and sends claims monthly to payers for dialysis services rendered at our CDC clinics via an electronic billing system.
Analyzes Accounts Receivable to ensure timely payment is received for claims billed. This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.
Follows and reports status of delinquent patient accounts to the Director of Patient Accounts and Chief Financial Officer
Works on various revenue collection projects/duties as assigned
Qualifications:
High school diploma required, some college accounting courses or other field related continuing education
Knowledge of electronic billing systems preferably Quadex is required.
At least 3 years' experience in a Healthcare Accounts Receivable setting is essential
Excellent customer service, interpersonal and communication skills required
Knowledge of medical billing/collection practices
Knowledge of business office procedures
Knowledge of basic medical coding and third-party operating procedures and practices
Ability to establish and maintain effective working relationships with patients, employees and the public
Centers for Dialysis Care is proud to be an Equal Opportunity Employer.
Auto-ApplyPatient Access Scheduler 1, BHMG Cardiology Scheduling, FT 8:30A-5P
Remote job
Patient Access Scheduler 1, BHMG Cardiology Scheduling, FT 8:30A-5P-154934 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description
The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees:
High School,Cert,GED,Trn,Exper.
Additional Qualifications:
Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment. Ability to perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole preferred.
Minimum Required Experience:
Less than 1 year Job CorporatePrimary Location RemoteOrganization CorporateSchedule Full-time Job Posting Dec 3, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets
Auto-ApplyManufacturing Engineering Technician II
Oregon, OH job
**PURPOSE AND SCOPE:** Maintain all manufacturing equipment including automated manufacturing systems, robotic materials handling equipment, production equipment. Support systems throughout the plant including critical utilities needed to support production operation.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Utilize working knowledge of PLC programming and controls hardware
+ Maintain and program industrial robotics
+ Perform trouble shooting, system analysis, and repair of electro-mechanical equipment
+ Rebuild and maintain equipment to meet high production output
+ As a skilled specialist, completes various tasks in resourceful and effective ways
+ Executes the repair, maintaining, and operation of utility, electrical, and mechanical systems as required
+ Works on assignments requiring considerable judgment and initiative
+ Understands implications of work and makes recommendations for solutions
+ May act as an informal team leader and provides assistance to other technicians with support tasks that require considerable judgment and initiative
+ May escalate difficult/complex issues to area Manager for resolution, as deemed necessary.
+ Assist with various projects as assigned by Manager.
+ Observe evaluate and suggest operational/design changes or maintenance needs based on performance, and Quality Assurance limits to maintain or increase efficiency of manufacturing equipment.
+ Responsible for following current Good Manufacturing Practices (cGMPs) and Standard Operating Procedures (SOPs) in performing above duties.
+ Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations
+ Other duties as assigned
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and extreme heat. The employee is frequently exposed to toxic or caustic chemicals and vibration. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; and risk of electrical shock. The noise level in the work environment is usually very loud.
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**SUPERVISION:**
+ No supervision
**EDUCATION:**
+ High School Diploma required; Associate's or Technical Degree and 3-5 years related experience preferred, or combination equivalent.
**EXPERIENCE AND REQUIRED SKILLS:**
+ Automated manufacturing
+ PLC programming
+ Robot programming preferred
+ 5+ years' related experience
+ HVAC, plumbing, electrical, and mechanical expertise
+ Experienced preferred in advanced automated processes, assembly, and packaging
+ Production manufacturing experience in regulated industry strongly preferred
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
Senior Dosimetrist, $8000 Bonus, Proton Therapy, Miami Cancer Institute, FT, 8:00A - 4:30P
Remote job
Senior Dosimetrist, $8000 Bonus, Proton Therapy, Miami Cancer Institute, FT, 8:00A - 4:30P-152504Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description Under the direction of the Radiation Oncologists and general supervision of the Medical Physicists, the primary role of the dosimetrist is to initiate and see-through the treatment planning process for external beam proton treatment plans. Additionally, the medical dosimetrist will, on occasion, aid in special procedures and brachytherapy treatment planning. As the program develops, the dosimetrist will also provide training to dosimetrists, physicists, radiation oncologists and affiliate trainees in dosimetry, supports and adheres to BHSF safety and compliance program to include OSHA, HIPAA and the Code of Ethics.
The estimated salary range for this position is $135809.21 - $176551.97 / year, depending on experience.Qualifications Degrees:
Bachelors degree is required.
Licenses & Certifications:
MDCB Certified Medical Dosimetrist.
Additional Qualifications:
Bachelors degree in a physical science or RTT and a graduate of a formal, JRCERT dosimetry program.
A Masters is Science is preferred.
Direct dosimetry experience and a Certified Medical Dosimetrist (CMD) certification are required.
RTT experience from an accredited radiation therapy technology program is preferred.
Experience with multiple treatment planning platforms, excellent communication skills, and leadership skills is preferred.
Minimum Required Experience: 5 years Job DosimetristPrimary Location RemoteOrganization Miami Cancer Institute at Baptist HealthSchedule Full-time Job Posting Aug 14, 2025, 4:00:00 AMUnposting Date OngoingEOE, including disability/vets
Auto-ApplyProject Manager, PMO
Remote job
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
As a Project Manager at U.S. Renal Care, you will lead projects from start to finish across various business units. Responsibilities include managing project teams and resources, developing plans, stakeholder communication, risk management, and ensuring quality deliverables. The ideal candidate should have experience with adapting Agile methodologies, managing multiple development projects, and working collaboratively with internal and external teams. Successful candidates must be analytical, solution-oriented, flexible, and engage positively with stakeholders. At U.S. Renal Care, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Ability to manage multiple concurrent projects from concept to completion using agile mindset and methodologies; accountable to drive velocity and quality in delivery.
Lead cross-functional project teams including business and technical stakeholders, third party vendors and contracted resources
Develop and execute detailed project plans, including scope, timelines, budgets, and risk strategies
Clear communication of project plans, status, and critical issues to Leadership, and the project stakeholders
Proactively identify and track issues, risks, and dependencies; partner with teams to develop mitigation strategies
Develop communication plans and facilitate regular meetings, including Steering Committee meetings
Ability to facilitate Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives
Effectively communicate expectations; accepts accountability and holds others accountable for performance.
Encourage collaboration amongst team members
Facilitate the project change request process, implementation planning, and project cutover activities
Lead post-project analysis to capture Lessons Learned to guide future projects
Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.
Regular and reliable attendance is required for the job.
We are currently looking for a
Social Worker
Mentor/Jefferson
Why Choose CDC?
We offer a complete benefits package to include medical, dental, vision, 401K, Short/Long Term Disability options, along with company paid life insurance, PTO
Tuition Reimbursement Program
Employee Perks Program
Career Development Opportunities
Overview:
Responsible for the provision and oversight of Social Work services, including counseling and concrete services, to assigned case load of End Stage Renal Disease (ESRD) affected patients and their families. Social Worker is responsible for documentation of services provided, monitoring of patient's needs, and communication with the interdisciplinary team and community service providers.
Duties and Responsibilities:
Functions in the Greeter Role, or delegate's greeter duties, per policy.
Completes assigned assessments and evaluations per Medicare and departmental requirements.
Completes appropriate and timely documentation in Patient's Medical Chart in electronic medical record (EMR) and of facility forms.
Maintains and encourages maintenance of confidentiality around all patient issues.
Negotiates and authors treatment plans and updates within determined guidelines.
Oversees provision of concrete services to enhance patient well-being, according to Medicare guidelines, including provisions for transportation, insurance, income maintenance, transient dialysis, securing durable medical equipment and medical services. Completion of these tasks may be delegated according to facility procedures.
Offers patient/family and staff education around psychosocial issues.
Provides crisis intervention to patients, families, and staff.
Provides medically related counseling to patients and family.
Coordinates intra-agency and inter-agency referrals and provision of ancillary services.
Assists patient/families with income maintenance, securing services and Durable Medical Equipment.
Participates in Quality Assurance, Quality Facilitation, and Continuing Education Activities of CDC.
Maintains license and seeks continuing education to enhance and maintain expertise.
Abides by all facility and departmental policies and procedures, as outlined in CDC Employee.
Adheres to professional Social Work Code of Ethics, Code of Conduct, and Laws of Ohio.
Completes other duties, as assigned.
Shares in the responsibility of maintaining and fostering a positive work environment for co-workers, patients, visitors, physicians, and other customers.
Reports to Director of Social Services.
Reports to Director of Patient Care Services as unit employee.
Education, Experience, Training, and License/Registrations:
Minimum of Master's Degree from an accredited school of Social Work
Current Ohio Social Work License
Preferred: two years post-masters professional experience
Preferred: medical setting experience
Auto-ApplyClinical Research Coordinator, Sr - Floater
Remote job
The Senior Clinical Research Coordinator (SCRC) is responsible for the facilitation and coordination of daily clinical trial activities. USRC has a research Partnership with the principal investigator (PI) and their physician practice. The local oversight and direction for activities related to the conduct of the clinical research is directed by the PI. The SCRC will work collaboratively with the principal investigator (PI), the clinical site, sponsor(s), clinical research organization(s) (CROs), institutional review boards (IRBs), and study participants to ensure Execution of the clinical trial in accordance with the Study Protocol, the Food and Drug Administration (FDA), International Council for Harmonization of Technical Requirements for Pharmaceuticals for Human Use (ICH) and applicable state and local regulations. The SCRC will assist the PI in protecting the rights, safety and welfare of all study participants.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Coordinate all aspects of participant care from screening through study completion as defined by the protocol and PI delegation.
Ensure and document that the informed consent process has occurred properly according to the Code of Federal Regulations (45 CFR part 46).
Maintain and update each study participant's source records, including collection of medical history, assessment of eligibility and documentation of all study related procedures and relevant information.
Promptly report adverse events, protocol deviations and unanticipated problems involving risk to human subjects or others to the PI, the Sponsor, the IRB and in accordance with the Federal Code of Regulations (21 CFR 312).
Ensure thorough, individualized, protocol-based study subject education on all study processes including but not limited to informed consent, study participation obligations, appropriate use of investigational product(IP), IP side effects and safety, communication with study staff and research rights.
Provide timely and accurate exchange of participant information with the PI and research team as it pertains to study conduct and patient safety.
Adhere to the Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) and protect participant confidentiality at all times.
Dispense, administer and instruct participants on proper use of the investigational product (IP) in accordance with the protocol, coordinator's scope of practice and at the direction of the PI.
Engage and collaborate with the USRC clinical team. Provide study specific training, oversee trial implementation, and ensure compliance with the study protocol by our clinical partners.
Perform accurate and timely data collection, source documentation, and entry into the USRC databases and sponsor Case Report Forms (CRFs)/ interactive web response systems (IWRS). Address queries and sponsor requests in a timely manner.
Coordinate long-term storage of research records in accordance with contractual requirements.
Timely preparation for, accommodation of and attendance during site initiation, monitoring visits, audit visits or regulatory authority inspections. Maintains records of all reports as well as the site's response.
Responsible for the preparation and ongoing maintenance of Essential Documents (The Trial Master File). This includes those documents that will allow for the evaluation of the clinical trial and demonstrate compliance of the sponsor and PI with the study protocol and GCP. (Including but not limited to: Form FDA 1572, financial disclosures, laboratory certifications, protocol, investigator brochure, institutional review board (IRB) related documents, IND reports delegation of authority (DOA), study specific enrollment logs, monitoring reports.
Assists in the coordination of efforts of internal and external resources (industry partners, clinical research organizations) to ensure efficient trial selection, proper patient recruitment, achieving target enrollment goals and trial plan execution.
Fosters a patient-care culture that emphasizes patient safety and quality in all aspects.
Responsible for the patient stipend automated payment process including registration into the system and processing payments per the USRC policy and ongoing maintenance of payments during the trial.
Adheres to the USRC Research quality assurance program guidelines.
Travel to Investigator Meetings or similar research related meetings is required.
Travel may be required between dialysis facilities or nephrology practices within the community.
Maintains a working knowledge of current clinical research practice standards and regulatory requirements. For example, but not limited to; (FDA Federal Code of Regulations Good Clinical Practice (GCP), Health Insurance Portability and Accountability Act (HIPPA), International Air and Transportation Association (IATA) - Shipping of Dangerous Goods. Maintains their industry standard licensures and certifications.
May provide training and oversight of Clinical Research Coordinators and/or Research Assistants.
Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.
Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
Participate in staff meetings as required.
Regular and reliable attendance is required for the job.
Biomed Technician
Cleveland, OH job
BASIC PURPOSE: Serves as a member of the facility operations team under the direction of the Regional Technical Coordinator. Primary responsibility for the maintenance and repair of technical systems/functions including treated water systems; clinical/biomedical equipment; dialyzer reuse; solution delivery systems (SDS); equipment interfaces with IS devices; supervision of the technical assistants; purchasing functions related to supplies and medications; and facility management issues including building and equipment systems.
Administration/Leadership:
Create an environment conductive to teamwork
Coach direct reports for professional and personal development
Set example by exhibition of exemplary behavior
Complete performance evaluations, develop and work with reports to implement action plans for improvement and development
Oversee technical operations and staff
Trains personnel following training program
Follow CDC critical notification policy and procedure when applicable
Schedule and ensure proper staffing for completion of reuse job functions
In-service all technical staff and ensure completion of all required competencies
100% compliance of staff completing Health Stream modules
Facility Operations:
Perform routine inspections and repairs of the facility's physical plant including basic electrical and plumbing repairs
Schedule preventative maintenance of all building systems including annual fire system inspections (smoke detector, sprinkler and fire extinguisher); backflow preventer, HVAC air balancing; standby generator, ground fault circuit interrupter (GFCI), elevator, boiler and security systems
Coordinate unscheduled maintenance to maintain physical plant in good condition
Direct and ensure compliance with contract obligations for routine service providers including but not limited to exterminator, landscaper, cleaning company
Ensure that facility is clean, free of clutter and organized
Document all facility issues in the technical services software
Follow proper CDC purchasing procedures to ensure prompt payment for services
Maintain standby power system to ensure adequate supply of emergency power is available
Maintain facility warehouse and storage areas in a safe and organized manner
Solution Delivery System and Treated Water System:
Understand the theory and operation of the solution distribution system (SDS) and treated water system
Perform and document all routine maintenance per CDC policy and procedure
Discuss all systems operation and performance issues with facility leadership team and Regional Technical Coordinator
Ensure that updated schematics are obtained and posted when modifications are complete
Draw cultures using sterile techniques
Review culture results and when necessary, take appropriate action per CDC policies and procedures. Document events in the biomed software
Ensure that emergency bicarbonate preparation instructions are clearly posted in the SDS room.
Dialyzer Reprocessing:
Provides initial and ongoing training of newly hired technical assistants
Thorough working knowledge of the dialyzer reprocessing equipment and procedures
Ensure compliance with AAMI standards and CDC policies and procedures
Discuss all reuse operation, performance or quality assurance issues with the facility operations team and Regional Technical Coordinator
Dialysis Equipment:
Schedule and perform required preventative maintenance per CDC procedures
Troubleshoot and repair equipment
Draws cultures using sterile techniques
Package cultures for transport to the reference laboratory
Review culture results and when necessary take appropriate action per CDC policies and procedures. Document events in the biomed software
Document all scheduled and unscheduled maintenance in the computerized maintenance management software
Provide technical support to the clinical staff for equipment related issues in a timely professional manner
Ensure that all equipment is clean and good appearance
Ensure that equipment is repaired and an adequate number of backup machines are available to staff to provide all scheduled treatments
Discuss all dialysis equipment operation, performance or quality assurance issues with the facility operations team and Regional Technical Coordinator
Maintain patient data concentrating systems
Supplies and Inventory:
Thorough working knowledge of the purchasing system
Order supplies following CDC purchasing policies and procedures
Ensure that supplies are always available to patient care staff
Perform physical inventory count according to CDC policy and procedures
Quality Assurance and Risk Management:
Reviews all risk management reports
Participate in the audits and/or inspections including but not limited to technical services audits, insurance inspections, Fire Marshall inspections, Medicare
Correct all deficiencies noted in the audits and inspections if applicable
Acute Services:
Travel to acute facilities upon request
Perform scheduled maintenance of the water systems per CDC procedures and schedule
Perform scheduled maintenance of the dialysis machines per CDC procedures and schedule
Troubleshoot and repair dialysis equipment
Perform disinfection of carts and water system
Draw cultures using sterile techniques
Review culture results and when necessary, take appropriate action per CDC policies and procedures. Document events in the biomed software
Safety:
Prepare the facility specific emergency preparedness procedures
In-service the staff, conduct drills, analyze results of drills and propose changes when applicable (90%minimum)
Maintain proper documentation for all emergency preparedness drills in the biomed software
Provide new employees with facility tour, keys, security procedures and systems in-service, emergency preparedness procedures, location of fire extinguishers and parking restrictions
Conduct and document chemical spill drills per CDC policies and procedures
MSDS book available and up to date
EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS:
Associate degree preferred
Technical expertise in treated water systems
Technical expertise in Solution Distribution Systems (SDS)
Excellent analytical, critical thinking, problem solving skills
Proven communication skills
Demonstrated team building skills
Demonstrated team support and participation skills
Training or experience in basic electronics and mechanics
Basic electrical and plumbing knowledge
Flexibility with schedule and facility assignment
Expertise in technical services reuse procedures and systems
Self-motivated and accountable for time management
Good organizational skills
Auto-ApplyClinical Specialist
Columbus, OH job
This role will be covering the greater Indianapolis area
The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
· Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals.
· Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested.
· Assess and integrate clinical policy and regulatory requirements in acquired clinic(s).
· Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies.
· Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives.
· Perform duties as assigned to meet the patient care or operational needs of assigned clinics.
OUTCOMES
· Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals.
· Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations.
· Assist with developing, implementing, and improving quality and productivity goals and measures.
· Work with Administrators and regional management to ensure optimal patient care and regulatory compliance.
· Remain current with dialysis industry and technology.
· Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics.
OPERATIONAL
READINESS
OPERATIONAL
READINESS
(cont.)
· Knowledge of and remain current with federal, state, local laws and regulations.
· Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews.
· Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.
· Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
· Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific).
· Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes.
· Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards.
· Assist with developing, implementing and monitoring of clinical, education and QAPI policies.
· May assist with policy/procedure revisions and dissemination of new and revised policies.
· Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems.
· Be familiar with all emergency equipment and emergency operational procedures.
· Use appropriate safety measures including personal protective equipment as necessary.
· Be familiar with OSHA regulations.
PARTNERSHIPS
· Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
· Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region.
· Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management.
· Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met.
· Maintain a positive/collaborative relationship with physicians, state agencies and the community.
· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
· Respond effectively to inquiries or concerns.
STAFF DEVELOPMENT/ RETENTION
· Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
· Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices.
· Review IntraLearn assignments and compliance reports; communicate results to facility management as needed.
· Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education.
· Perform clinical education of new hires as needed or requested.
· Provide clinic based in-service programs as needed or requested.
· Coordinate and conduct charge nurse training and preceptor training programs as directed.
· Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
· Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Regional Director, Clinical Operations VBC East
Remote job
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
Lead a regional team of clinical team members to drive quality patient outcomes in value-based care. Oversee operations, staffing, compliance, and workflows while partnering with physicians and dialysis facilities. Monitor performance metrics, implement process improvements, and talent management. Collaborate closely with cross-functional colleagues to develop and execute strategies to improve quality and reduce cost of care.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Directly manages a team of Nurse Case Managers and Coordinators, providing direction, mentoring, and professional development.
Coaches and mentors the team through regular team meetings, on-site shadowing, and other means.
Conducts regular 1:1 meetings, team huddles, and comprehensive team meetings to ensure alignment and address concerns.
Routinely reviews team metrics / scorecards with individual team members and the full team.
Ensures optimal deployment and daily productivity of the clinical team, including by balancing caseloads and assignments.
Supports nurses in optimizing their schedules and patients (e.g., prioritizing on-site work for nurses who have in-person responsibilities).
Oversees payroll, PTO, expense management, and other Human Resources processes, ensuring accuracy and compliance.
Addresses staffing needs by liaising with Human Resource Business Partners, conducting interviews, overseeing onboarding, and precepting new hires.
Monitors compliance with professional licenses and manages credentialing processes.
Implements core processes and workflows, including regular reviews of Optimal Starts patients, regular reviews of CVC patients, engagement with dialysis facilities, IDT meetings for key physician practices, and others as needed.
Runs effective internal IDT meetings together with Associate CMO to review high risk patients, ensure the presence of strong care plans, and ensure execution against care plans.
Partners with Market Operators to design and deploy workflows with each relevant physician practice and dialysis team.
Ensures routine engagement of Nurse Case Managers and Coordinators with Risk Adjustment Nurse Practitioners, as appropriate, to support CDMV findings in being processed and acted upon.
Monitors, analyzes, and reports on operational performance metrics, suggesting and implementing improvements to enhance efficiency.
Leads reporting out on clinical team performance and issues during Monthly Operating Reviews.
Develops close working relationships with dialysis facility administrators, and ensures that appropriate communication processes and other workflows are in place with Nurse Case Managers and dialysis teams to maximize impact of interventions for dialysis patients.
Develops close relationships with physician practice leaders and administrators, and is seen as a key clinical resource to drive impact with the practice.
Is routinely in the field with the team to provide in-person coaching and mentoring; travel required when not geographically close to team and partners.
Key Performance Indicators include:
Optimal Starts
Admissions
Readmissions
Time on Dialysis
CVC Rate
Medical Secretary
Oakwood, OH job
The Medical Secretary monitors the operation of the administrative office of the facility. The incumbent will function as a secretary/receptionist and is responsible for all duties and functions of the office as dictated by the Policies and Procedures. This role requires a variety of skills and responsibilities that fall into the categories listed below. These duties and responsibilities are not set forth for the purpose of limiting the assignment of work. This is not to be construed as a complete list of duties to be performed by the individual holding this position. The duties listed may be divided among Medical Secretary Staff members to better suit the needs of specific facilities.
Responsibilities:
Demonstrates appropriate and professional communication skills
Greets patients, and visitors and announces their arrival to the appropriate unit
Checks patients in on patient schedule and daily calendar
Calls appropriate transportation companies for patients when needed
Follows appropriate procedures in emergency situations
Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed
Distributes all incoming mail appropriately, including inter-office
Displays a professional manner and demeanor when greeting incoming customers
Follows appropriate chain of command
Communicates in an appropriate and timely manner with coworkers
Office Procedures:
Demonstrates appropriate use of office equipment; maintains supplies
Maintains postage
Assures levels of lab supplies are sufficient for unit operation
Medical Records:
Maintains medical records according to policy and procedure
Makes up new patient charts for the unit and administrative files
Sends appropriate information to the business office
Does appropriate data entry for all new patients
Keeps computer data current for all patients
Balances treatment count on a daily basis
Audits / verifies ancillaries utilized during treatments
Tracks patient hospitalizations and vacations
Purges charts in appropriate manner
Breaks down charts of non-current patients and runs appropriate reports
Maintains facility filing system
Does weekly update of Daily Patient Schedule for facility
Runs and distributes reports as needed by the unit
Prepares blood tubes, labels, and requisitions as needed
Performs word processing and Excel tasks as needed
Performs other duties as assigned
EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS:
High school diploma required, college courses preferred
Proficient computer skills
Good communication and interpersonal skills a must
Auto-ApplyPatient Care Technician
Piqua, OH job
Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- High School Diploma or GED
- Basic computer skills
- Excellent administrative, communication, and organizational skill with high attention to detail
- Basic math skills (i.e., counting, addition, and subtraction)
- Ability to work cooperatively in a fast-paced, team-based environment
- Excellent customer service, organizational, and task-management skills
Desired
- Any previous experience in retail, customer service, or healthcare
- Knowledge of infection control practices- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
- Greet any customers or potential patients while in the front area or near the clinic
- Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
- Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)
- Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
- Complete the registration process, placing the patient under the respective scheduler book for the provider on duty
- Verify the patient or responsible party's identity using a government-issued source
- Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR
- Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR
- Scanning all appropriate documents or alert the provider if they need to complete the scanning
- Escort the patient to the exam room and determine the patient's chief complaint
- Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies
- Continue to process the patients in the waiting following appropriate clinic flow
- Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
- Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy
- Participate in and prepare for off-site events as needed
- Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping
- If a float: Travel to designated clinics within a specified geographic area
- Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Dialysis Facility Administrator
Ohio job
The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.
GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.
OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL READINESS
· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment & Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.
OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.
PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT/ RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Registered Dietitian
Dialysisclinic job in Forest Park, OH
Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care. DCI offers paid training, competitive pay, weekends off, outstanding benefits and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
The Registered Dietitian is an integral part of the interdisciplinary team, using nutrition education to help improve quality of life for our patients. RDs are responsible for assessing, monitoring and educating patients and their families on the importance of diet and nutrition in managing chronic kidney disease.
Schedule: Part-time, 26-30 hours/week, weekends off
Compensation: Pay range from $33-$41 per hour, depending on renal experience; experience preferred
Benefits:
Training, support and mentorship opportunities provided by clinic and corporate teams for individuals new to renal care
Comprehensive medical, dental and vision benefits
Life and long-term disability insurance provided at no additional expense to employee
Paid time off (PTO) including holidays
Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave
Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
Education financial support
Employee assistance program
Wellness program
Among others
Responsibilities
What You Can Expect:
Assist patients with making diet and nutrition choices that improve their quality of life
Complete comprehensive nutrition assessment for all new and at-risk patients
Collaborate with interdisciplinary team and patient to develop and implement individualized care plans based on nutritional assessment; review monthly and document progress toward established goals
Identify specific interventions necessary to meet nutritional needs based on evidence-based guidelines, best practices and current research
Educate patient and family/caregiver about renal diet and fluid management
Monitor monthly laboratory results and weight changes, make recommendations to meet established goals
Utilize a patient-centered care approach, respecting and responding to individual and cultural preferences while encouraging engagement
Participate in Quality Assessment Performance Improvement process, documenting and attending meetings per clinic policy
Compile and create nutrition materials to promote adherence to renal diet guidelines
Communicate nutrition concerns with care team, including attending physicians
Share kidney disease and nutrition advances with care team as needed
Qualifications
Successful Candidates Bring:
Excellent communication skills
Demonstrated clinical proficiency
Desire to collaborate with care teams
Ability to problem solve
Education/Training:
Must be a Registered Dietitian Nutritionist with Commission on Dietetic Registration
Minimum one year professional work experience in clinical nutrition as a registered dietitian (after successful completion of registration exam) required
Previous renal care experience preferred, not required
Job shadow opportunities available
DCI's Differentiator:
Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! ***************
DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.
For more information about equal opportunity please see:
******************************************************************
*************************************************************************************************
*************************************************************** and
**********************************************************************************************************
Security Roles and Responsibilities can be reviewed at: *************************************
Click here to join our talent network
Auto-Apply