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DICK'S Sporting Goods jobs in Arlington, TX - 552 jobs

  • retail customer service specialist

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Dallas, TX

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations. Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience. Serve as primary customer service provider at the front end and liaison between customers and management. Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions. Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
    $26k-29k yearly est. Auto-Apply 57d ago
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  • Retail Cashier

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Euless, TX

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Process customer sales transactions and returns in accordance with established Front-End procedures. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
    $26k-29k yearly est. Auto-Apply 27d ago
  • Retail Warehouse Associate

    Best Buy 4.6company rating

    Flower Mound, TX job

    As a Retail Warehouse Associate, you'll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers' homes. This includes unloading trucks, replenishing store shelves, tracking inventory levels, and pulling and boxing products for delivery. You'll also directly assist customers with in-store pickup and curbside pickup orders. What you'll do * Unload trucks and record store inventory * Prepare products to be shipped to other stores and customers' homes * Stock shelves and organize merchandise displays * Follow established safety guidelines while operating store equipment * Process online orders and assist with store pickup orders Basic qualifications * 3 months of experience working in a retail, warehouse or operations role * Ability to work a flexible schedule, including holidays, nights and weekends * Ability to move up to 100 pounds with or without accommodation What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1013928BR Location Number 001038 Flower Mound TX Store Address 6060 Long Prairie Rd Ste 500$15 - $19.22 /hr Pay Range $15 - $19.22 /hr
    $15-19.2 hourly 16d ago
  • Print Production Environment - print operator (inkjet & toner) - overnight shift

    Office Depot 4.2company rating

    Grand Prairie, TX job

    Responsibilities The Production Specialist operates high-speed production equipment to provide reprographic and digital printing support services to satisfy the needs of internal and external customers. This position ensures proper set up and imposition of print orders to ensure output meets the company's quality standards. This position promotes customer satisfaction through the effective planning and execution of daily work assignments, individual workflow management, and the execution of ongoing quality control procedures. The Production Specialist continuously checks work at the end of each production stage and completes all required order management system stages to ensure customer expectations, CPD productivity standards, and performance control checkpoints are being met. Qualifications High School Diploma or equivalent and 1-3 years of experience. Other Information Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment. Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner. Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills. Must have the ability to learn new information and processes within company guidelines. Must possess the skills to effectively multi-task and utilize time management. Pay, Benefits & Work Schedule The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. How To Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
    $27k-32k yearly est. Auto-Apply 2d ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Arlington, TX job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $58k-88k yearly est. 30d ago
  • Distribution Center Inventory Control Operations Manager

    Office Depot 4.2company rating

    Dallas, TX job

    Celebrating 25 years as a leading global provider of office supplies and services, Office Depot provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides supplies and services to its customers through 1,678 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot has annual sales of approximately $11.5 billion, and employs about 39,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries. Supporting the business world is a challenging job. True solutions require much more than pushing a button - which is why at Office Depot, we depend on each other. With a job here, you'll experience a fast-paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We're a company that genuinely cares about our people's success, which is why you'll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot today! Job Description Responsibilities Provides effective workflow and front-line supervision to a medium-sized group of hourly employees, ensuring efficient use of labor hours and productivity index while simultaneously employing a continuous process improvement philosophy and maintaining open communication channels. Monitors daily schedules and adjusts staffing levels according to distribution center volume. Applies accountability standards based on KPIs and implements change to continuously improve performance and increase workflow efficiencies. Facilitates effective and timely communication to employees by being accessible, responsive and resolving issues in a timely manner. Maintains operational integrity of assigned department, ensures processes are effectively established, followed, monitored and optimized. Recruit, train and develop staff, and recognize individual and team successes. Qualifications Qualifications Bachelors degree or equivalent experience plus a minimum of five years experience in related field. Other Information This is an amazing opportunity to oversee our Inventory Control operations in our Grand Prarie Distribution Center. The ideal candidate will utilize the following to ensure their career success with Office Depot; 5+ years progressively challenging experience and working knowledge of distribution operations, systems (e.g. WMS) and processes 4+ years progressively challenging experience managing a medium-sized group of non-exempt employees and proven success motivating and mentoring direct reports to high performance standards, reinforcing team-building and providing feedback regarding job performance and conduct. Strong communication and leadership skills. Ability and willingness to work varied shifts. Proficient in PC based applications. Possess a sense of urgency required to work in a deadline driven environment. Proven decision making capabilities. Preferred candidates will have relevant Inventory Control experience in a high volume distribution environment including cycle counting, profiling, shrink analysis, cost savings, physical inventory, high velocity turns, SKU rationalization, inventory reduction & accuracy, DPMO, strategic inventory placement, and have performed ABC analysis. Certification and/or experience in Lean Six Sigma and/or Green Belt certification preferred, Additional Information Pay, Benefits and Work Schedule: Office Depot offers competitive salaries, excellent benefits packages, which includes a 401(k) and more, best-In-class office products & services, as well as comprehensive development programs. We are an innovative, high-performance company. Working in our stores provides you with unlimited possibilities to start or expand your career. For immediate consideration for this exciting position, please click the Apply Now button. Equal Employment Opportunity: Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.
    $56k-69k yearly est. 2d ago
  • Part-Time Truck Unloader (Required 6am Start)

    Kohl's Corp 4.4company rating

    Prosper, TX job

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do * Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment * Replenish the sales floor as necessary based on sell through and seasonal changes * Engage customers by greeting them and offering assistance with products and services * Execute all product protection standards * Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues * Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience * Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Accomplishing multiple tasks within established timeframes * Following company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel * Other responsibilities as assigned What Skills You Have Required * Excellent customer service skills and ability to multi-task with strong attention to detail * Verbal/written communication and interpersonal skills * No retail experience required * Must be 16 years of age or older * Flexible availability, including days, nights, weekends, and holidays Preferred * Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift. * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $13.00
    $13 hourly Auto-Apply 56d ago
  • Operations Associate

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Euless, TX

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes. Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience. Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead. Uphold company merchandising and presentation standards. Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc. Fulfill the company-defined customer experience by completing all processes according to our service level standards. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, operations, maintenance, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
    $19k-22k yearly est. Auto-Apply 19d ago
  • LG Home Theater Specialist

    Best Buy 4.6company rating

    Frisco, TX job

    As an LG Home Theater Expert, you'll work in one of our retail stores to promote, demonstrate and sell home theater products with an emphasis on the LG brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand each product's unique value. You'll also work closely with sales associates as you share your knowledge about LG products and ensure the team is ready to assist customers with the brand. What you'll do Maintain a high level of product knowledge about new home theater technology Ensure the department remains organized and ready to serve customers Educate other team members about LG home theater products Provide feedback on products and customer engagement through calls and in person meetings with vendor partners and market teams Basic qualifications Must be at least 18 years old 1 year of experience in sales, customer service or related field Ability to work successfully as part of a team Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications Prior experience serving as a specialist in premium, luxury or complex technology solutions 1 year of experience working with consumer electronics What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $27k-32k yearly est. 5d ago
  • Retail Loss Prevention & Safety Lead

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Dallas, TX

    House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today! OVERVIEW: ROLE RESPONSBILIITES: The Loss Prevention & Safety Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. This role will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. Internal and External Theft Deterrence and Awareness Support, promote and actively demonstrate company values related to athlete engagement. Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy. This includes networking with law enforcement, loss prevention professionals and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud. Proactively monitors controls and conducts local surveillance to identify possible dishonest activity, concerning behaviors typically attributed to shoplifting activity - internal and external. Routinely walks stockrooms and employee only areas to ensure store is in compliance with stockroom standards and identify any signs of internal theft. Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Effectively network with retail and government resources to identify, investigate, and address organized retail crime activities inclusive to case resolution and prosecution. Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift. Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior. Completes weekly LP Lead Recaps. Inventory Movement Validation Trains all store associates and managers on Company Loss Prevention and Core Operational programs to ensure compliance. Conducts regular review of operational processes for compliance - Inventory movement, cash office procedures and Known Loss Reporting. Develops tactics for improvement, as necessary. Trains and validates process execution related to inventory movement functions to include TIME, claims, omni channel fulfillment and inventory adjustments. Analyze key metrics to identify operational deficiencies and financial risks, develops tactics to improve. Physical Security and Safety In partnership LP Director-Specialty, assists with conducting store Loss Prevention assessments to ensure compliance with company processes and legal requirements. Ensures compliance with physical building security to include key control, monthly alarm tests, alarm call response and store alarm call list is maintained. Ensures the safety and security of associates, customers, and property per local regulations to include off site and external storage locations. Conducts MES sweeps, Fitting Room checks and safety certifications as the needs of the business dictate. Responsible for completing or assisting with all store and department specific safety certifications in a timely manner consistent with reporting expectations. i.e. monthly safety certification, rock wall and customer services department. Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls. Ensures all necessary licenses and permits related to areas of responsibility are up to date and works with applicable departments to renew prior to expiration. May function as the store safety committee leader and completing all required documentation. Reviews safety trends and develops action plans regularly with the store leadership team. Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates. Assists the store Shrink Coach and is responsible for auditing the store Shrink Business Plan. Provide ad hoc support for the general needs of the business as necessary. LEADERSHIP COMPETENCIES: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Prior LP or educational experience in Loss Prevention preferred. VIRTUAL REQUIREMENTS: At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone! Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
    $32k-36k yearly est. Auto-Apply 51d ago
  • Warehouse Clerical Support Administrator - 2nd Shift T1

    Best Buy 4.6company rating

    Lancaster, TX job

    As a Warehouse Clerical Support Administrator, you'll create exceptional online shopping experiences by ensuring order integrity for our customers. Your tools will include system audits, research, issue escalations and communication between teams. In this role, you'll manage direct-to-customer orders using email and phone correspondence as well as our internal systems. What you'll do Enter, verify, maintain and correct data on a computer or handheld scanning device Create work assignments for warehouse personnel Complete distribution center reports Process records, document data and prepare reports for various control areas of the center Resolve issues concerning vendor appointments, shipment quality, damage and third-party logistics delivery Basic qualifications Able to stand and sit for long periods of time Able to work in an environment that is not climate controlled Able to lift up to 50 pounds with or without accommodation Preferred qualifications Previous customer service experience Working knowledge of Microsoft Office Ability to learn new software programs and work with multiple operating systems What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $33k-38k yearly est. 5d ago
  • Retail Price and Signage Lead

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Plano, TX

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. LEADERSHIP TRAITS: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays. Prior retail sales experience (or customer-focused experience) preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
    $28k-32k yearly est. Auto-Apply 18d ago
  • Golf Professional - DICK'S House of Sport

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Arlington, TX

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Job Duties & Responsibilities Builds student base by creating safe environments for all Golfers, provide high quality instruction, and build long lasting relationships with each student. Talk with clients to identify strengths and weaknesses of swing / game, get to root of students' lesson goals, and act as Trusted Advisor for each respective student. The Golf Professional will seek out information and opportunities to develop self to become a better teacher. Ensure teaching concepts are directed toward students understanding and adjust teaching style to best facilitate students learning. The Golf Professional is continuously looking for new and creative ways to build a robust student base, striving to meet and exceed the financial and metric goals for the role. The Golf Pro is directly involved in community outreach by partnering with local organizations to teach, support, and spread awareness of the DICK'S House of Sport experience. Our Professionals are leading initiatives within their local community to promote our services - Fitting, Lessons, Club Tech, specialized service through the variety of departments and how we would like to create lasting relationships with each Golfer, no matter where their Golf journey may take them. Golf Professional works collaboratively with Certified Fitters and teammates to enhance the Trusted Advisor experience with each student. That may come in the form of interacting with Fitters / Golfers during Fittings, offering suggestions or advice on lesson plans to improve swing / game, sharing knowledge, experience and expertise with fellow teammates and Golfers. #DSGT2 QUALIFICATIONS: High School Diploma or Equivalent 1-3 years experience Active PGA of America Class A or LPGA member in good standing 3+ years knowledge of club-fitting through experience and/or OEM training PGA of America Class A or LPGA Member in good standing, Apprentice Level 1,2,3 or interested in becoming a PGA/LPGA Member through our PGA/LPGA Associate Program Trackman Level 1 & 2 Ability to multi-task & work in a fast-paced environment Passion for golf equipment & related technology Desire for continued learning (self) and teaching others Stays current with industry trends VIRTUAL REQUIREMENTS: At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
    $35k-40k yearly est. Auto-Apply 10d ago
  • Geek Squad Advanced Repair Technician

    Best Buy 4.6company rating

    Rockwall, TX job

    As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you. What you'll do Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise Maintain knowledge, skillsets and certifications through training courses Basic qualifications 6 months of experience diagnosing, troubleshooting or repairing technology products Experience actively using and learning about consumer electronics Ability to work a flexible schedule including holidays, nights and weekends Preferred qualifications Strong ability to prioritize and multi-task in a fast-paced environment What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $31k-37k yearly est. 2d ago
  • Assistant Store Manager Experiences - House of Sport

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Arlington, TX

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Job Duties & Responsibilities Experience Oversees all specialized Experiences of the business including: The Rock Wall, The Cage, The Field/Ice Rink, Golf Bays/Services, Equipment Service, and In- Store activations (where applicable). Increase revenue, traffic, athlete conversion through strategic programming including but not limited to in-store events, utilization of batting cages, golf bays, outdoor field and rock wall, couponing/shop nights. Event planning, event space capabilities; provide information on event space configurations and recommend the most effective set up for the event type and size based on event space & availability. Oversees staffing coverage, internal and external communication, event day-of execution (setup to tear down), and ensures all appropriate event waiver needs are 100% compliant. Drives innovation by leveraging our specialized experiences to create and uncover new opportunities for continued engagement and enhanced value. Product Ensures assigned departments meet all merchandising standards including merchandise exposure, visual, pricing, and signage, while monitoring stockrooms to make sure products can be merchandised. Provides feedback to the Executive Director, recommending products relevant to local athletes and inventory levels. Maintaining a high standard of KPIs including the utilization of experiences, brand awareness, merchandise attachment, sales, budgets, replenishment, audits, and staff efficiency on a regular basis. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities. Integrate Service, Selling, and Experiences practices that drive merchandise attachment, utilization, and overall athlete satisfaction. Service Plans, organizes, and controls for 90 days out to create a hassle-free shopping experience by identifying opportunities in the store and focusing on the strong connection between athlete satisfaction and teammates engagement through leveraging insights. Holds teammates accountable and ensures compliance for meeting established operational guidelines, brand standards, customer service expectations and company policies including cash handling procedures, safety requirements and conducting LP audits as required. Integrates and promotes additional services within House of Sport: glove steaming, racket stringing, skate sharpening, etc. Community Supports managing community relationships in conjunction with the Executive Director/ CPD and Local Marketing Specialist. Partners and supports in good faith effort Sports Matter. Liaison to HOS Marketing, Grand Openings and other events. Leadership Prioritizes training, coaching, and development by infusing learning into day-to-day leading building development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates. Directly manages teams in assigned departments including ensuring athlete satisfaction and awareness of in-store programming while having a dotted line of responsibility for managing teammates in other areas of the store when serving as Head Coach. Partners with the Executive Director or Common Purpose Director on long-range management of the store workforce. Oversees payroll to meet budget which includes effectively scheduling teammates based on athlete traffic and analyzing sales. Fosters an inclusive, people-first store environment where teammates and athletes feel safe, welcomed, and empowered to bring their best selves to work by promoting transparent communication and cultivating a high-energy, engaging environment. Hire and build strong teams by partnering with the Executive Director or Common Purpose Director to create targeted hiring strategies to actively recruit within the community and ensure the team reflects the communities that it serves. Drives programming, revenue, and experience utilization by prioritizing the integration between the specialized experiences and business to make HOS a one-stop-shop that wholistically serves our athletes. QUALIFICATIONS: High School Diploma or Equivalent Bachelor's Degree Preferred 1 - 3 Years of experience including 1-3 years of retail management experience VIRTUAL REQUIREMENTS: At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
    $26k-30k yearly est. Auto-Apply 23d ago
  • Field Sales Consultant, Exterior - Dallas, TX

    Home Depot 4.6company rating

    Dallas, TX job

    A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and services to customers. The Sales Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Sales Consultant will spend the majority of their working time traveling and away from a dedicated office environment. Sales Consultants will travel to customers' homes to make sales calls, assess customer needs, make individually-tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs, and maintain/drive profitability. The Sales Consultant will also complete required sales contracts and paperwork, and take measurements using industry-standard methods to ensure orders meet required installation specifications. The Sales Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Sales Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs. Key Responsibilities: * 100% - Customer Service -Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions. Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork. Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings. Direct Manager/Direct Reports: * This Position typically reports to the Sales Manager * This position has no Direct Reports Travel Requirements: * Typically requires overnight travel 5% of the time. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. Minimum Qualifications: * Must be 18 years of age or older * Must be legally permitted to work in the United States Preferred Qualifications: * Prior in-home or virtual sales experience * Prior home improvement industry experience * Prior experience with successful lead generation * Computer and application skills and use of varied technology (email, iPad, apps, etc.) Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * Minimal or no education requirements Minimum Years of Work Experience: * 1 + years of previous related work experience Preferred Years of Work Experience: * 1 + years of previous related work experience Minimum Leadership Experience: * No previous leadership experience Preferred Leadership Experience: * No previous leadership experience Certifications: * None Competencies: * Action Oriented * Communicates Effectively * Customer Focus * Drives Results
    $31k-49k yearly est. 16h ago
  • Retail Golf Club Tech

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Grapevine, TX

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes. Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments. Performs club fitting and club performance modifications through use of club fitting equipment. Provides product and service recommendations according to customer's needs. Manages workflow for all customer services including establishing turn-around times to meet customer's needs. Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc. Manages golf service supply inventory by accurately tracking shop usage. Completes, organizes, and stores all customers' work orders. Provides a high level of customer service within the golf area. Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards. Maintains and participates in all recovery and cleanliness standards. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
    $24k-30k yearly est. Auto-Apply 26d ago
  • Team Sports Associate

    Dick's Sporting Goods 4.3company rating

    Dick's Sporting Goods job in Denton, TX

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
    $27k-31k yearly est. Auto-Apply 22d ago
  • Full Time - Scheduling Staffing Admin - Day

    Lowe's Home Centers 4.6company rating

    Hurst, TX job

    What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Scheduling and Staffing Administrator, this means: • Being friendly, professional, and supporting internal customers (store leadership, HR, and Lowe's associates) and external customers. • Monitoring driver and associate scheduling to ensure merchandise can be delivered on time and stocked efficiently. • Engaging in safe work practices and encouraging others to do the same. The Scheduling and Staffing Administrator supports store leadership through administrative duties related to staffing, scheduling, talent acquisition training, compliance, and payroll. This role maintains associate paperwork, organizes the break and training rooms, and updates time and attendance records, according to Lowe's policies and procedures. This role also assists the Store Manager and Assistant Store Manager in reviewing, scheduling and processing prospective candidates through the talent acquisition process. In addition, the Scheduling and Staffing Administrator supports a strong safety culture by handling all administrative tasks related to Worker's Compensation, General Liability, and Auto Claims. To be successful, the individual in this role must be organized and able to balance many administrative tasks throughout the day. The Scheduling and Staffing Administrator works closely with the Store Manager, Assistant Store Managers and Human Resources to support administrative duties and allow these roles to focus on strategic and people leadership activities. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. • Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • High school diploma or equivalent. • 1 year of experience in a retail environment. • 2 years of administrative experience such as processing data, scheduling, monitoring and tracking information, and using office software. • 1 year of experience administering confidential staff information such as personnel files and employment compliance data. • 1 year of experience in a cross-functional team environment with exempt and non-exempt staff. Preferred Qualifications • Bachelor's Degree in Business or a related field. • 2 years of experience in a retail environment or equivalent and relevant work experience. • 2 years of experience in a cross-functional team environment with exempt and non-exempt staff. • 1 year of experience supporting the staffing process (e.g., posting requisitions, screening candidate qualifications, scheduling interviews). Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $31k-36k yearly est. Auto-Apply 5d ago
  • Area Loss Prevention Manager (ALPM)

    Ross 4.3company rating

    Dallas, TX job

    GENERAL PURPOSE: The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage Achieve shortage reduction goals for assigned stores/district(s)/area. Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. Developing Great Teams & Partnerships Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. Assist in the development and updating of training materials and concepts for awareness training sessions. Perform other responsibilities and projects as assigned. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: BA degree or greater, preferably in Business or Criminal Justice. 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. Excellent written and verbal communication skills, strong presentation skills. Must demonstrate the ability to be flexible and adapt to changing priorities. Excellent analytical skills and demonstrated ability to solve problems. Proven ability to make good decisions under pressure. Excellent organizational skills, detail-oriented. Maintains confidentiality concerning all information and projects. Values and exhibits the highest level of personal integrity. Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements\: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $35k-48k yearly est. Auto-Apply 60d+ ago

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