Assistant Store Manager jobs at DICK'S Sporting Goods - 796 jobs
Assistant Store Manager- Merchandising
Dick's Sporting Goods 4.3
Assistant store manager job at DICK'S Sporting Goods
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.
The AssistantStoreManager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.
Responsible for managing the day-to-day operational aspects of their store department.
Operationally plans and organizes both short-term and long-term, with the guidance of the StoreManager.
Actively recruits in the community and supports opportunities for teammates to give back to their community.
Partners with store leadership team to hire a strong, inclusive, and diverse team and managestore workforce planning (including payroll budget and scheduling).
Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
Transparently communicates and finds creative ways to build an engaging environment for the team.
Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
1-3 years of retail management experience (or customer-focused experience)
Strong problem-solving ability and analytical skills
Flexible availability - including nights, weekend, and holidays
VIRTUAL REQUIREMENTS:
At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
Targeted Pay Range: $50,000.00 - $76,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit *********************************
$50k-76k yearly Auto-Apply 2d ago
Looking for a job?
Let Zippia find it for you.
Store Manager
Dick's Sporting Goods 4.3
Assistant store manager job at DICK'S Sporting Goods
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations.
The StoreManager has a commitment to their store team, customers, and the community they serve. They're accountable for increasing company business results and delivering operational goals while prioritizing coaching and development to equip their team and ensure a hassle-free shopping experience for all customers.
Directly involved in the interview/hiring process and builds an effective store team by ensuring a diverse mix of backgrounds, skillsets, perspectives, and experiences are represented.
Drives sales and profitability through customer satisfaction and data analysis to uncover customer and business trends; control expenses and workforce budgeting.
Guarantees floor sets are executed, visual standards are met, and the store is clean, organized, and safe.
Prioritizes community involvement and builds relationships with local leaders.
Drives shrink (store loss) results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
Manages team in with a people-first focus by building trust, actively listening, and dedicating time to their team.
Leads through coaching and development and infuses learning into day-to-day leading.
Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
3 years Retail StoreManager experience or 5 years of related management/customer focused experience
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Must have strong people management skills and an ability to develop talent.
Flexible availability - including nights, weekend, and holidays
#DSGT1
VIRTUAL REQUIREMENTS:
At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
Targeted Pay Range: $75,000.00 - $110,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit *********************************
$28k-34k yearly est. Auto-Apply 15d ago
Director, In Store
Macy's 4.5
Columbus, OH jobs
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As the Director, In Store, you will lead a team of People Leaders and drive strategy to achieve sales with focus on the Macy's customer. All activities related to presenting a clean, neat and organized shopping environment for our customers are under your leadership and direction. You will lead initiatives and related efforts to increase customer loyalty, while delivering on Macy's standards for customer service. With training, coaching and development, a team of People Leaders and Colleagues will grow following your leadership. Perform other duties as assigned. This role reports to and is a developmental step to StoreManager.
What You Will Do
Lead a team of People Leaders - Sales and Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers. Coach, train, teach and develop skills and strategy to drive customer experience, selling, merchandise and operational processes.
Analyze Store's business in order to strategize and deliver results; implement action plans focusing on deficient business areas and highlight growth opportunities.
Drive and exceed sales goals by leading Macy's initiatives through coaching, feedback, and recognition, while optimizing productivity and efficiency.
Develop strategies and appropriately plan/execute workload on the following: pricing, signing, visual execution, merchandise execution, event execution.
Drive profit results by leading and planning/executing workload on the following: product movement logistics, fulfillment, and back of house activities.
Lead customer service culture in the store. Ensure Colleagues engage with customers and provide a friendly and easy to shop environment.
Review Sales, Customer Experience, and Star Rewards results and strategize action for continued improvement.
Drive Customer Experience KPI, such as Omni Customer Experience score and Omni demand metrics.
Review and utilize data to provide People Leader and Colleague recognition; develop and communicate strategies to improve results.
Work with Managers, Sales and Customer Experience to build the client relationship between Macy's Stylists and customers through MyClient and other customer acquisition initiatives.
Strategize, plan and execute events and community outreach. Ensure execution through Managers, Sales and Customer Experience.
Develop People Leader and Hourly Colleague talent. Monitor and address performance issues on a timely basis.
Conduct ongoing Talent Analysis of Colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
Actively participate in the recruitment process and fill open Executive positions prioritizing internal movement, Commission, and High Level Selling areas.
Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
Ensure most effective sales floor coverage through the development of workforce solutions and lead selling initiatives throughout the store as needed.
Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Perform other duties as assigned.
Regular, dependable attendance and punctuality.
Who You Are and Skills You Will Need
Candidates with a Bachelor's Degree or equivalent.
A minimum of 7-10 years retail management with experience developing leaders in a department or specialty store.
Effective written and verbal communication skills; ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math functions such as addition, subtraction, multiplication, and division.
Working knowledge of Microsoft Word, PowerPoint, Excel and Exchange.
Able to handle multiple tasks simultaneously.
Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Must be proficient in the use of computers and RF equipment.
Strong interpersonal and leadership skills.
Highly organized, with the ability to adapt quickly to changing priorities.
Regularly required to sit, talk, hear, and use hands to finger, handle, and feel; frequently required to stand, walk, reach with hands and arms; occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl; requires close vision, color vision, and ability to adjust focus.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Access the full menu of benefits offerings
here
.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
$42k-54k yearly est. Auto-Apply 25d ago
Director, In Store
Macy's, Inc. 4.5
Columbus, OH jobs
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As the Director, In Store, you will lead a team of People Leaders and drive strategy to achieve sales with focus on the Macy's customer. All activities related to presenting a clean, neat and organized shopping environment for our customers are under your leadership and direction. You will lead initiatives and related efforts to increase customer loyalty, while delivering on Macy's standards for customer service. With training, coaching and development, a team of People Leaders and Colleagues will grow following your leadership. Perform other duties as assigned. This role reports to and is a developmental step to StoreManager.
What You Will Do
* Lead a team of People Leaders - Sales and Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers. Coach, train, teach and develop skills and strategy to drive customer experience, selling, merchandise and operational processes.
* Analyze Store's business in order to strategize and deliver results; implement action plans focusing on deficient business areas and highlight growth opportunities.
* Drive and exceed sales goals by leading Macy's initiatives through coaching, feedback, and recognition, while optimizing productivity and efficiency.
* Develop strategies and appropriately plan/execute workload on the following: pricing, signing, visual execution, merchandise execution, event execution.
* Drive profit results by leading and planning/executing workload on the following: product movement logistics, fulfillment, and back of house activities.
* Lead customer service culture in the store. Ensure Colleagues engage with customers and provide a friendly and easy to shop environment.
* Review Sales, Customer Experience, and Star Rewards results and strategize action for continued improvement.
* Drive Customer Experience KPI, such as Omni Customer Experience score and Omni demand metrics.
* Review and utilize data to provide People Leader and Colleague recognition; develop and communicate strategies to improve results.
* Work with Managers, Sales and Customer Experience to build the client relationship between Macy's Stylists and customers through MyClient and other customer acquisition initiatives.
* Strategize, plan and execute events and community outreach. Ensure execution through Managers, Sales and Customer Experience.
* Develop People Leader and Hourly Colleague talent. Monitor and address performance issues on a timely basis.
* Conduct ongoing Talent Analysis of Colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
* Actively participate in the recruitment process and fill open Executive positions prioritizing internal movement, Commission, and High Level Selling areas.
* Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance and behavioral expectations; address complaints from and resolve problems with colleagues.
* Ensure most effective sales floor coverage through the development of workforce solutions and lead selling initiatives throughout the store as needed.
* Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.
* Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
* Perform other duties as assigned.
* Regular, dependable attendance and punctuality.
Who You Are and Skills You Will Need
* Candidates with a Bachelor's Degree or equivalent.
* A minimum of 7-10 years retail management with experience developing leaders in a department or specialty store.
* Effective written and verbal communication skills; ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Basic math functions such as addition, subtraction, multiplication, and division.
* Working knowledge of Microsoft Word, PowerPoint, Excel and Exchange.
* Able to handle multiple tasks simultaneously.
* Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team.
* Must possess a strong sense of urgency.
* Must be proficient in the use of computers and RF equipment.
* Strong interpersonal and leadership skills.
* Highly organized, with the ability to adapt quickly to changing priorities.
* Regularly required to sit, talk, hear, and use hands to finger, handle, and feel; frequently required to stand, walk, reach with hands and arms; occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl; requires close vision, color vision, and ability to adjust focus.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
* Merchandise discounts
* Performance-based incentives
* Annual merit review
* Employee Assistance Program with mental health counseling and legal/financial advice
* Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
$42k-54k yearly est. Auto-Apply 26d ago
Central Selling Supervisor - Remote
Lowe's 4.6
Allen, TX jobs
**Innovate Remotely** This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Pay Range: $59,800.00 - $99,900.00 annually _Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page (**************************************** ._
_Lowe's hourly_ _remote_ _associates cannot reside in Alaska, California or Hawaii. Lowe's salaried_ _remote_ _associates cannot reside in Alaska or Hawaii._
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
_Qualified applicants with arrest or conviction records will be considered for Employment_ _in accordance with_ _applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act._
_Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information_ _and products; partnering, supervising, and_ _regularly working_ _with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines._
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
Pay Range: $59,800.00 - $99,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
$25k-30k yearly est. 6d ago
Central Selling Supervisor
Lowe's Home Centers 4.6
Allen, TX jobs
Innovate Remotely
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
Pay Range: $59,800.00 - $99,900.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$25k-30k yearly est. Auto-Apply 6d ago
District Execution Manager MET
Home Depot 4.6
Columbus, OH jobs
District Execution Managers (DEMs) are responsible for overseeing the successful implementation and execution of all Merchandising Services activities within their district of assigned retail stores. This includes General Service Guidelines, Projects, Resets, and other assigned services. They are responsible for communication with their customers which include the District Manager and the key point of contact for Suppliers in their assigned market.
DEMs are accountable for the overall performance of teams of managers, supervisors and associates that operate during the day and at night. These teams create an inviting shopping environment and enhance the customer experience by ensuring merchandising strategies and programs are executed successfully, as directed by the Regional Director Merchandising Execution (RDME) and Merchandising Services organization.
DEMs are accountable for hiring, training, and conducting performance reviews for their direct reports and are accountable for the activities for those associates. They are accountable for the teams' metrics and expectations including safety, quality, productivity, completion of assigned projects. DEMs are accountable for budgeting of the team, including overtime, payroll, and other expenses.
Key Responsibilities:
* 30% - Attend District meetings to communicate service metrics and other information; Monitor Managers participation in SSC led captainship program; Responsible for communicating and follow up on merchandising issues.
* 25% - District Execution Manager (DEM), have a duty to uphold, maintain, and support all lawful company policies and positions; Coach and mentor direct reports and provide ongoing performance feedback; Provide guidance, set priorities, and assist with assigned tasks; Ensure execution of staffing, training, rewards and recognition
* 30% - Set and communicate expectations; Conduct store visits and monitor reports across day and night teams; Accountable for team's key deliverables; Provide direction on merchandising activities and special projects; Hold Team accountable for expenses.
* 15% - Utilize regional captainship program to identify and resolve local and national issues; Utilize interactive reporting to pull key merchandising and operational reports.
Direct Manager/Direct Reports:
* Position reports to Regional Director of MET Execution
* Position has 100 Direct Reports
Travel Requirements:
* Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* Working knowledge of Microsoft Office Suite
* Working knowledge of Tableau
* Working knowledge of presentation software (e.g., Microsoft PowerPoint)
* Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)
* Demonstrated ability to collaborate and work effectively with cross-functional teams
* Demonstrated project management skills
* Ability to convey complex or technical ideas and processes in easy to understand terms to diverse audiences
* Excellent written and verbal communication skills
* Ability to retrieve, manipulate, analyze, and interpret data using web- based programs and handheld device
* Experience working in the retail merchandising service industry or working directly for large scale retailer with multilocation responsibility
* Merchandising background
* Project Management Experience
* 5 years of supervisory/management experience of large teams
* Must have a valid state driver's license and proof of insurance
* Must have reliable transportation
* Requires daily non-overnight travel up to 100% of the time
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
* Minimal or no education requirements
Minimum Years of Work Experience:
* 5
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Decision Quality
* Ensures Accountability
* Plans and Aligns
* Communicates Effectively
* Customer Focus
* Develops Talent
* Drives Results
$101k-142k yearly est. 15d ago
District Execution Manager MET
Home Depot 4.6
Columbus, OH jobs
District Execution Managers (DEMs) are responsible for overseeing the successful implementation and execution of all Merchandising Services activities within their district of assigned retail stores. This includes General Service Guidelines, Projects, Resets, and other assigned services. They are responsible for communication with their customers which include the District Manager and the key point of contact for Suppliers in their assigned market.
DEMs are accountable for the overall performance of teams of managers, supervisors and associates that operate during the day and at night. These teams create an inviting shopping environment and enhance the customer experience by ensuring merchandising strategies and programs are executed successfully, as directed by the Regional Director Merchandising Execution (RDME) and Merchandising Services organization.
DEMs are accountable for hiring, training, and conducting performance reviews for their direct reports and are accountable for the activities for those associates. They are accountable for the teams' metrics and expectations including safety, quality, productivity, completion of assigned projects. DEMs are accountable for budgeting of the team, including overtime, payroll, and other expenses.
**Key Responsibilities:**
+ 30% - Attend District meetings to communicate service metrics and other information; Monitor Managers participation in SSC led captainship program; Responsible for communicating and follow up on merchandising issues.
+ 25% - District Execution Manager (DEM), have a duty to uphold, maintain, and support all lawful company policies and positions; Coach and mentor direct reports and provide ongoing performance feedback; Provide guidance, set priorities, and assist with assigned tasks; Ensure execution of staffing, training, rewards and recognition
+ 30% - Set and communicate expectations; Conduct store visits and monitor reports across day and night teams; Accountable for team's key deliverables; Provide direction on merchandising activities and special projects; Hold Team accountable for expenses.
+ 15% - Utilize regional captainship program to identify and resolve local and national issues; Utilize interactive reporting to pull key merchandising and operational reports.
**Direct Manager/Direct Reports:**
+ Position reports to Regional Director of MET Execution
+ Position has 100 Direct Reports
**Travel Requirements:**
+ Typically requires overnight travel 5% to 20% of the time.
**Physical Requirements:**
+ Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Working knowledge of Microsoft Office Suite
+ Working knowledge of Tableau
+ Working knowledge of presentation software (e.g., Microsoft PowerPoint)
+ Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
+ Demonstrated project management skills
+ Ability to convey complex or technical ideas and processes in easy to understand terms to diverse audiences
+ Excellent written and verbal communication skills
+ Ability to retrieve, manipulate, analyze, and interpret data using web- based programs and handheld device
+ Experience working in the retail merchandising service industry or working directly for large scale retailer with multilocation responsibility
+ Merchandising background
+ Project Management Experience
+ 5 years of supervisory/management experience of large teams
+ Must have a valid state driver's license and proof of insurance
+ Must have reliable transportation
+ Requires daily non-overnight travel up to 100% of the time
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Preferred Education:**
+ Minimal or no education requirements
**Minimum Years of Work Experience:**
+ 5
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Decision Quality
+ Ensures Accountability
+ Plans and Aligns
+ Communicates Effectively
+ Customer Focus
+ Develops Talent
+ Drives Results
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
$101k-142k yearly est. 15d ago
SPECIALTY ASSISTANT STORE MANAGER IN TRAINING
Home Depot u 4.6
Columbus, OH jobs
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Specialty AssistantStoreManager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty AssistantStoreManager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the StoreManager, AssistantStoreManagers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities.
Key Responsibilities:
50% Training and Preparing for AssistantManager Position - Participate in a structured training program covering all aspects of retail storemanagement, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager/Direct Reports:
This Position typically reports to StoreManager
This Position has 0 direct reports.
Travel Requirements:
Typically requires overnight travel less than 5% of the time.
Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
1+ year of previous leadership experience
Preferred Leadership Experience:
2+ years of previous leadership experience
Certifications:
None
Competencies:
Action Oriented
Collaborates
Customer Focus
Drives Results
Resourcefulness
$32k-39k yearly est. Auto-Apply 20d ago
District Execution Manager MET
Home Depot u 4.6
Ohio City, OH jobs
With a career at The Home Depot, you can be yourself and also be part of something bigger.
District Execution Managers (DEMs) are responsible for overseeing the successful implementation and execution of all Merchandising Services activities within their district of assigned retail stores. This includes General Service Guidelines, Projects, Resets, and other assigned services. They are responsible for communication with their customers which include the District Manager and the key point of contact for Suppliers in their assigned market.
DEMs are accountable for the overall performance of teams of managers, supervisors and associates that operate during the day and at night. These teams create an inviting shopping environment and enhance the customer experience by ensuring merchandising strategies and programs are executed successfully, as directed by the Regional Director Merchandising Execution (RDME) and Merchandising Services organization.
DEMs are accountable for hiring, training, and conducting performance reviews for their direct reports and are accountable for the activities for those associates. They are accountable for the teams' metrics and expectations including safety, quality, productivity, completion of assigned projects. DEMs are accountable for budgeting of the team, including overtime, payroll, and other expenses.
Key Responsibilities:
30% - Attend District meetings to communicate service metrics and other information; Monitor Managers participation in SSC led captainship program; Responsible for communicating and follow up on merchandising issues.
25% - District Execution Manager (DEM), have a duty to uphold, maintain, and support all lawful company policies and positions; Coach and mentor direct reports and provide ongoing performance feedback; Provide guidance, set priorities, and assist with assigned tasks; Ensure execution of staffing, training, rewards and recognition
30% - Set and communicate expectations; Conduct store visits and monitor reports across day and night teams; Accountable for team's key deliverables; Provide direction on merchandising activities and special projects; Hold Team accountable for expenses.
15% - Utilize regional captainship program to identify and resolve local and national issues; Utilize interactive reporting to pull key merchandising and operational reports.
Direct Manager/Direct Reports:
Position reports to Regional Director of MET Execution
Position has 100 Direct Reports
Travel Requirements:
Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Demonstrated project management skills
Ability to convey complex or technical ideas and processes in easy to understand terms to diverse audiences
Excellent written and verbal communication skills
Ability to retrieve, manipulate, analyze, and interpret data using web- based programs and handheld device
Experience working in the retail merchandising service industry or working directly for large scale retailer with multilocation responsibility
Merchandising background
Project Management Experience
5 years of supervisory/management experience of large teams
Must have a valid state driver's license and proof of insurance
Must have reliable transportation
Requires daily non-overnight travel up to 100% of the time
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
Minimal or no education requirements
Minimum Years of Work Experience:
5
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Decision Quality
Ensures Accountability
Plans and Aligns
Communicates Effectively
Customer Focus
Develops Talent
Drives Results
$101k-143k yearly est. Auto-Apply 16d ago
ASST STORE MGR in HAMILTON, OH S25431
Dollar General Corporation 4.4
Hamilton, OH jobs
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The AssistantStoreManager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the StoreManager, the AssistantStoreManagerassists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The AssistantStoreManager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
* Open and close the store a minimum of two days per week.
* AssistStoreManager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
* Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
* Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
* Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and StoreManager direction.
* Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
* Assist with management of the store in the StoreManager's absence.
Qualifications
KNOWLEDGE and SKILLS:
* Effective interpersonal, written and oral communication skills.
* Ability to solve problems and deal with a variety of situations.
* Good organization skills with attention to detail.
* Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Ability to perform cash register functions and generate reports.
* Knowledge of cash, facility, and safety control policies and practices.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent strongly preferred.
* One year of experience in a retail environment and six months supervisory experience preferred.
WORKING CONDITIONS:
* Frequent walking and standing
* Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
* Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
* Occasional climbing (using step ladder) up to heights of six feet
* Fast-paced environment; moderate noise level
* Occasional exposure to outside weather conditions
* Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.
$35k-43k yearly est. 30d ago
OfficeMax Assistant Store Manager
Office Depot 4.2
Cincinnati, OH jobs
Celebrating 25 years as a leading global provider of office supplies and services, Office Depot/OfficeMax provides business solutions to millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot/OfficeMax provides supplies and services to its customers through 1,678 worldwide retail stores, a dedicated sales force, top-rated catalogs and global e-commerce operations. Office Depot Inc. has annual sales of approximately $11.5 billion, and employs about 39,000 associates around the world. The Company provides more office supplies and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 61 countries.
Supporting the business world is a challenging job. True solutions require much more than pushing a button - which is why at Office Depot, we depend on each other. With a job here, you'll experience a fast-paced culture of accountability and professionalism enriched with opportunities, respect, and a bit of fun. We're a company that genuinely cares about our people's success, which is why you'll find all the tools to support your potential in a career at Office Depot. Learn more about a job with Office Depot and OfficeMax today!
Job Description
The AssistantStoreManager I will partner with the StoreManager to drive the overall customer, and sales and service culture within the location. He/she will assist in the day to day operations, and work with the StoreManager to develop overall store strategies and tactics to achieve sales, service and operational performance goals. The person in this role also has accountability for driving sales training to ensure appropriate Office Depot Inc.'s selling techniques are executed. This position develops talent, provides positive and constructive feedback, and appropriate coaching and counseling. The person in this role will lead, motivate and inspire associates to create a customer-centric environment resulting in a memorable and positive customer experience; building customer retention, strong relationships, and brand awareness and loyalty.
The AssistantStoreManager I assists with the merchandising, operations and execution of store and company standards in addition to resolving both associate and customer relations' concerns. He/she will proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture. Quickly builds ongoing customer relationships and becomes a trusted advisor. Partners with StoreManager to execute on new product launches and develop strategies to improve conversion and Average Order Value (AOV). Act as a Change Champion, supporting and initiating change.
Qualifications
Level of Formal Education:High School diploma or equivalent, Bachelor's degree preferred
Area of Study:Business, Marketing, Retail Management, or other related field preferred
Years of Experience:Minimum 2 years of experience in related field
Type of Experience:Minimum two years of experience in retail, including management and/or supervisory in a sales driven customer oriented company.
Technical Competencies:
Coaches / Motivates, Conflict Management, Problem Solving, Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountable, Time Management
Skills and Ability:
Must be able to effectively lead, coach and manage others in a professional environment
Ability to positively influence
Possess excellent verbal and written communication skills.
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
Must possess ability to process information/merchandise through POS register system
Information Systems: Knowledge of POS, HR Systems and Work Force Management Systems
Personal Attributes:
Positive and Engaging
Action Oriented
Integrity & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Other/Preferred:
Behavioral Competencies
Coaches / Motivates, Conflict Management, Problem Solving, Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountable, Time Management
Additional Information
Pay, Benefits and Work Schedule:
Office Depot Inc. offers competitive salaries, excellent benefits packages, which includes a 401(k) and more, best-In-class office products & services, as well as comprehensive development programs. We are an innovative, high-performance company.
Working in our stores provides you with unlimited possibilities to start or expand your career.
For immediate consideration for this exciting position, all candidates must apply on our careers website.
*********************************************
Equal Employment Opportunity:
Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.
$31k-39k yearly est. 1d ago
ASST STORE MANAGER - DGPP in FAIRBORN, OH S00414
Dollar General Corporation 4.4
Fairborn, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Under supervision of the StoreManager, manages the Non-Perishable Food and Merchandise Operations. Assists the StoreManager with efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Assists the StoreManager in ensuring a safe working environment and provides protection for company assets according to required procedures. Assists the StoreManager in ensuring staff and store compliance with all applicable food handling rules and regulations.
DUTIES and RESPONSIBILITIES:
* Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise.
* Stock merchandise, rotate and face merchandise on shelves, and build merchandise displays.
* Restock returned and recovered merchandise.
* Open the store a minimum of one day per week; close the store a minimum of one day per week.
* Authorize and sign for refunds and overrides; count register; drive to bank and deposit money in bank.
* Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
* Assist with management of the store in the StoreManager's absence.
* Assist the StoreManager, as directed, with scheduling employees; enter payroll information into computer.
* As directed by the StoreManager, order drop-shipments.
* Assist the StoreManager with ordering; follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis.
* Assist with the efficient staging, stocking and storage of merchandise.
* Ensure that merchandise is presented according to established practices and StoreManager direction; utilize merchandise fixtures properly including presentation, product pricing and signage.
* Assist in plan-o-gram implementation and maintenance.
* Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
* Conduct safety meetings in absence of the StoreManager; help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
* Provide superior customer service leadership.
* Comply with company policies and procedures; assist the StoreManager in ensuring employee compliance.
* AssistStoreManager, as directed, in completing all paperwork and documentation according to guidelines and deadlines.
* Operate cash register and scanner to itemize and total customer's purchase; bag merchandise.
* Assist the StoreManager to ensure the execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find -Fill - Fix) procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
* Frequent walking and standing.
* Frequent bending, stooping, kneeling and reaching to run check out station and stock merchandise.
* Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts).
* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing using ladder.
* Regularly driving/providing own transportation to make bank deposits, attend meetings and travel to other Dollar General stores.
* Fast-paced environment; moderate noise level.
* Occasionally exposed to outside weather conditions.
* May be exposed to extreme cold in freezers.
Qualifications
KNOWLEDGE, SKILLS and ABILITIES:
* Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
* Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
* Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
* Ability to perform cash register functions to generate reports.
* Knowledge of recruiting, interviewing, hiring, counseling and termination practices in compliance with applicable law and company requirements.
* Knowledge of all local and state food handling certifications and requirements.
* Basic knowledge of personal and network computer systems to communicate with corporate office, to create merchandise signage, to obtain and email data and information, etc.
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Knowledge of inventory management and merchandising practices.
* Knowledge of food handling, safety and sanitation regulations.
* Ability to effectively communicate information and standards verbally and in writing to staff, suppliers and customers.
* Ability to interface with staff, suppliers and customers in a respectful and effective manner.
* Good organizational skills with attention to detail.
* Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
* Ability to obtain the required local and state food handling management certifications.
WORK EXPERIENCE &/or EDUCATION:
* High school diploma or equivalent strongly preferred.
* Three years of retail store experience preferred. Experience to include at least one to two years as a Department Head/AssistantManager, or similar position in a retail grocery store or equivalent type operation or a current DG key carrier position with similar experience.
Dollar General Corporation is an equal opportunity employer.
$35k-43k yearly est. 30d ago
Night Operations Assistant Store Manager
Home Depot 4.6
Chardon, OH jobs
Night Operations AssistantStoreManager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations AssistantStoreManager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the StoreManager, AssistantStoreManagers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
* 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
* 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
* 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
* 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
* 50% - Training and Preparing for AssistantManager Position - Participate in a structured training program covering all aspects of retail storemanagement, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
* This Position typically reports to the StoreManager
* This Position has 0 Direct Reports
Travel Requirements:
* Typically requires overnight travel less than 5% of the time.
Physical Requirements:
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
* Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
* Must be 18 years of age or older
* Must be legally permitted to work in the United States
Preferred Qualifications:
* Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
* 3
Preferred Years of Work Experience:
* 3
Minimum Leadership Experience:
* 3
Preferred Leadership Experience:
* 3
Certifications:
* None
Competencies:
* Action Oriented
* Collaborates
* Customer Focus
* Develops Talent
* Drives Results
* Resourcefulness
$45k-51k yearly est. 19d ago
Night Operations Assistant Store Manager
Home Depot u 4.6
Chardon, OH jobs
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Night Operations AssistantStoreManager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations AssistantStoreManager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the StoreManager, AssistantStoreManagers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
50% - Training and Preparing for AssistantManager Position - Participate in a structured training program covering all aspects of retail storemanagement, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager/Direct Reports:
This Position typically reports to the StoreManager
This Position has 0 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 5% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Must be 18 years of age or older
Must be legally permitted to work in the United States
Preferred Qualifications:
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
3
Preferred Years of Work Experience:
3
Minimum Leadership Experience:
3
Preferred Leadership Experience:
3
Certifications:
None
Competencies:
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
$45k-51k yearly est. Auto-Apply 20d ago
Night Operations Assistant Store Manager
Home Depot 4.6
Chardon, OH jobs
Night Operations AssistantStoreManager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations AssistantStoreManager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the StoreManager, AssistantStoreManagers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
**Key Responsibilities:**
+ 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
+ 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
+ 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
+ 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
+ 50% - Training and Preparing for AssistantManager Position - Participate in a structured training program covering all aspects of retail storemanagement, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
**Direct Manager/Direct Reports:**
+ This Position typically reports to the StoreManager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ Typically requires overnight travel less than 5% of the time.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
**Minimum Qualifications:**
+ Must be 18 years of age or older
+ Must be legally permitted to work in the United States
**Preferred Qualifications:**
+ Demonstrated ability to collaborate and work effectively with cross-functional teams
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ 3
**Minimum Leadership Experience:**
+ 3
**Preferred Leadership Experience:**
+ 3
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Collaborates
+ Customer Focus
+ Develops Talent
+ Drives Results
+ Resourcefulness
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
$45k-51k yearly est. 19d ago
ASST STORE MGR in ZANESVILLE, OH S16095
Dollar General Corporation 4.4
Zanesville, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we're still growing. Learn more about Dollar General at **********************
Job Details
GENERAL SUMMARY:
The AssistantStoreManager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the StoreManager, the AssistantStoreManagerassists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The AssistantStoreManager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
* Open and close the store a minimum of two days per week.
* AssistStoreManager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
* Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
* Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
* Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and StoreManager direction.
* Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
* Assist with management of the store in the StoreManager's absence.
Qualifications
KNOWLEDGE and SKILLS:
* Effective interpersonal, written and oral communication skills.
* Ability to solve problems and deal with a variety of situations.
* Good organization skills with attention to detail.
* Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Ability to perform cash register functions and generate reports.
* Knowledge of cash, facility, and safety control policies and practices.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent strongly preferred.
* One year of experience in a retail environment and six months supervisory experience preferred.
WORKING CONDITIONS:
* Frequent walking and standing
* Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
* Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
* Occasional climbing (using step ladder) up to heights of six feet
* Fast-paced environment; moderate noise level
* Occasional exposure to outside weather conditions
* Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.
$36k-43k yearly est. 30d ago
ASST STORE MGR in GRAFTON, OH S17240
Dollar General Corporation 4.4
Grafton, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we're still growing. Learn more about Dollar General at **********************
Job Details
GENERAL SUMMARY:
The AssistantStoreManager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the StoreManager, the AssistantStoreManagerassists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The AssistantStoreManager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
* Open and close the store a minimum of two days per week.
* AssistStoreManager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
* Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
* Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
* Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and StoreManager direction.
* Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
* Assist with management of the store in the StoreManager's absence.
Qualifications
KNOWLEDGE and SKILLS:
* Effective interpersonal, written and oral communication skills.
* Ability to solve problems and deal with a variety of situations.
* Good organization skills with attention to detail.
* Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Ability to perform cash register functions and generate reports.
* Knowledge of cash, facility, and safety control policies and practices.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent strongly preferred.
* One year of experience in a retail environment and six months supervisory experience preferred.
WORKING CONDITIONS:
* Frequent walking and standing
* Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
* Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
* Occasional climbing (using step ladder) up to heights of six feet
* Fast-paced environment; moderate noise level
* Occasional exposure to outside weather conditions
* Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.
$37k-44k yearly est. 31d ago
NEW STORE - Store Operations Manager #401 - St. Clairsville, OH
Academy Sports & Outdoors, Inc. 4.1
Saint Clairsville, OH jobs
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is the make it easier for everyone to enjoy more sports and outdoors. The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations, which includes Asset Protection, Cashiers, Loss Prevention, Inventory Control and Maintenance. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Operations through the effective supervision, communication and coordination of the team members. Through this important work, the Operations Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy's Purpose.
Job Description:
Education:
* Bachelor's degree in related field preferred.
Work Experiences:
* At least three years of relevant work experience required.
* Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.
Other Requirements:
* Must meet federal and state requirements for selling and processing firearms transactions
* Must meet requirements to qualify to obtain/maintain FOID card (Illinois only)
Skills:
* Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.
* Excellent customer service orientation.
* Effective problem solving and communication with customers and team members.
* Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.
* Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
* Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public.
* Writes reports, business correspondence and procedure manuals.
* Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public.
* Applies common sense understanding and reasoning to make appropriate, timely decisions.
* Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel.
* Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form.
Key Responsibilities:
* Overall management responsibility for the execution and operational excellence of the entire store.
* Management responsibility for the store Operations and actively participates in the personnel decisions of Operations team members, including, but not limited to, employee selection, training, discipline, termination and development.
* Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers.
* Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members.
* Manages workforce productivity, efficiency and process improvement projects and initiatives.
* Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
* Ensures the completion of departmental zoning and adherence to department, store and Company standards.
* Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.
* Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
* Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.
* Required to complete Firearms Sales Certification training.
* Required to complete Power Industrial Truck Certification training.
* Successful completion of Academy Leadership University.
* Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members.
* Required to learn, understand and enforce company policies, procedures and safety rules.
* Adheres to company work hours, policies, procedures and rules applicable to management-level employees.
* Duties may change, and the Operations Manager may be required to perform other duties as assigned.
Physical Requirements & Attendance
* Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms.
* Occasionally climb or balance, or stoop, kneel, crouch and crawl.
* Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds.
* Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Full time
Equal Employment Opportunity
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
$29k-42k yearly est. Auto-Apply 36d ago
NEW STORE - Store Sales Manager #401 - St. Clairsville, OH
Academy Sports & Outdoors, Inc. 4.1
Saint Clairsville, OH jobs
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Sales Manager position is responsible for the overall management and execution of operational excellence for the entire store, with additional specific focus on supervision and management of team members in Hardlines and Softlines Sales (which include Camping, Fishing & Hunting, Outdoor, Firearms, Apparel, Footwear and Team Sports). It directs and coordinates activities through subordinate team leads and other team members. It is a leadership position and is expected to effectively drive the overall performance of the store through the effective supervision, communication and coordination of the team members. Through this important work, the Sales Manager leads the team and drives the goals that directly impact customer satisfaction, store profitability, and Academy's Purpose.
Job Description:
Education:
* Bachelor's degree in related field preferred.
Work Experiences:
* At least three years of relevant work experience required.
* Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.
Skills:
* Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.
* Excellent customer service orientation.
* Effective problem solving and communication with customers and team members.
* Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.
* Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
* Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public.
* Writes reports, business correspondence and procedure manuals.
* Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public.
* Applies common sense understanding and reasoning to make appropriate, timely decisions.
* Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel.
* Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form.
Key Responsibilities:
* Full-time position averaging 45-50 hours/week.
* Overall management responsibility for the execution and operational excellence of the entire store.
* Management responsibility for Hardlines and Softlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development.
* Provides departmental direction to the Hardlines and Softlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers.
* Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members.
* Manages workforce productivity, efficiency and process improvement projects and initiatives.
* Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
* Ensures the completion of departmental zoning and adherence to department, store and Company standards.
* Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.
* Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
* Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.
* Required to complete Firearms Sales Certification training.
* Required to complete Power Industrial Truck Certification training.
* Successful completion of Academy Leadership University.
* Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members.
* Required to learn, understand and enforce company policies, procedures and safety rules.
* Adheres to company work hours, policies, procedures and rules applicable to management-level employees.
* Duties may change and Sales Manager may be required to perform other duties as assigned.
Physical Requirements & Attendance
* Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms.
* Occasionally climb or balance, or stoop, kneel, crouch and crawl.
* Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds.
* Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Full time
Equal Employment Opportunity
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.