Retail Customer Service Specialist
Dick's Sporting Goods job in Apex, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
Serve as primary customer service provider at the front end and liaison between customers and management.
Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.
Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations.
Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
Take an all-hands-on-deck approach to support the team across the store.
Perform other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
QUALIFICATIONS:
Prior retail sales, cashier, or customer-focused experience preferred.
Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Auto-ApplyRetail Sales Lead Footwear - Key Holder
Dick's Sporting Goods job in Garner, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
The Key Carrying Lead has a direct impact on both the execution of brand standards as well as the
teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Key Carrying Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves.
Supports building and hiring a strong team by observing in-store interviews and department tours.
Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions, and processing firearms sales in compliance with State and Federal regulations, where applicable.
Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.
Maintains company loss prevention standards and controls in their department.
Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.).
Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.
Creates an inclusive store environment where everyone (teammates & athletes) feels welcome and safe and is treated with respect.
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Takes an all-hands-on-deck approach to support the team across the store. · Performs other tasks as assigned by management.
LEADERSHIP TRAITS:
Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
Engagement Driver
Talent Developer
Effective Team Building Skills
Plans & Aligns
QUALIFICATIONS:
Flexible availability - including nights, weekend, and holidays.
Prior retail sales experience (or customer-focused experience) preferred.
Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
VIRTUAL REQUIREMENTS:
At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
Auto-ApplySpecialty Operations Manager
Coats, NC job
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to oversee a team of Specialty Operations Consultants and Specialty Operations Sr. Analysts. This role will manage the development and implementation of projects, best practices, and process improvements for an assigned specialty operations client group. This role supports the day to day store specialty operations, including sales, service, technology, omni-channel, and store communications.
What You Will Do
Oversees the development and implementation of store improvement tools and processes, including workload planning and timelines.
Provides coaching, feedback, and training to direct reports to help with their development and performance.
Collaborates cross functionally to understand the needs of the business to effectively deliver projects, best practices, and process improvement initiatives.
Schedules regular meetings with Specialty Operations Consultants and Specialty Operations Sr. Analysts to deliver field feedback and initiate process for developing process improvements and recommendations.
Utilizes qualitative and quantitative analytics prior to development and after implementation to identify ROI, current/future state, and cost savings.
Provides regular written and verbal communication to Director Specialty Operations and/or assigned client groups on initiatives updates.
Identifies and recommends vendors (as needed) to support the design and implementation of store projects, best practices, and process improvements.
Communicates continuous improvement solutions to Director Specialty Operations and assigned client group.
Leverages customer facing technology to improve productivity and efficiency.
Works directly with key stakeholders to deliver on business needs, often requiring time in the field.
Minimum Qualifications
Bachelor's degree Business, Management, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
6 years Related Industry Experience (Installation, Repair or US Home Improvement)
6 years experience in data analytics, performance reporting
1-3 years of experience leading teams and managing direct reports
Preferred Skills/Education
6 Years Experience in a Store Operations role (with an emphasis in Install and/or Specialty Sales experience)
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Warehouse Operations
Knightdale, NC job
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues.
These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
Store Operations Manager - Sales Floor
Coats, NC job
Your Impact
The primary purpose of this role is to oversee a team of Store Operations Consultants and Store Operations Sr. Analysts. This role will manage the development and implementation of projects, best practices, and process improvements for an assigned store operations client group. This role supports the day-to-day store operations, including sales, service, technology, omni-channel, and store communications.
What You Will Do
Oversees the development and implementation of store improvement tools and processes, including workload planning and timelines.
Provides coaching, feedback, and training to direct reports to help with their development and performance.
Collaborates cross functionally to understand the needs of the business to effectively deliver projects, best practices, and process improvement initiatives.
Schedules regular meetings with Store Operations Consultants and Store Operations Sr. Analysts to deliver field feedback and initiate process for developing process improvements and recommendations.
Utilizes qualitative and quantitative analytics prior to development and after implementation to identify ROI, current/future state, and cost savings.
Provides regular written and verbal communication to Director Store Operations and/or assigned client groups on initiatives updates.
Identifies and recommends vendors (as needed) to support the design and implementation of store projects, best practices, and process improvements.
Communicates continuous improvement solutions to Director Store Operations and assigned client group.
Leverages customer facing technology to improve productivity and efficiency.
Works directly with key stakeholders to deliver on business needs, often requiring time in the field.
Minimum Qualifications
Bachelor's degree in business, Management, Operations, or related field or equivalent experience or equivalent years of experience in lieu of education requirement, if applicable
6 Years of Related Industry Experience (Installation, Repair or US Home Improvement)
6 Years of Experience in data analytics, performance reporting
Demonstrated project management experience, such as Gantt Chart design and development
Preferred Skills/ Experience
6 Years of Experience in a Store Operations role (with an emphasis in Install and/or Repair Industry experience) or equivalent experience
2 Years of Experience with Service Provider Management Tools, such Service Bench, Mappoint/PowerMap, and Call Scheduling/Dispatch
2 Years of Experience with Service Provider Capacity Management
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Samsung Home Theater Specialist
Raleigh, NC job
As a Samsung Home Theater Expert, you'll work in one of our retail stores to demonstrate and sell home theater products with emphasis on the Samsung brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand and see each product's unique value. You'll also work closely with other sales associates as you share your knowledge about Samsung products to ensure the team is ready to assist customers with the brand.
What you'll do
* Maintain a high level of product knowledge about new Samsung technology
* Debrief with vendor partners and market teams about performance, promotions and sales best practices.
* Ensure the department remains organized and ready to serve customers
* Support sales strategies to achieve operating results, growth objectives and overall financial performance goals.
Basic qualifications
* Must be at least 18 years old
* 1 year of experience in sales, customer service or related fields
* Ability to work successfully as part of a team
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred qualifications
* Prior experience serving as a specialist in premium, luxury, or complex technology solutions
* 1 year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.Auto Req. ID1011762BR
Location Number 000299 Crabtree NC Store
Address 4325 Glenwood Ave Ste 3006$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Kitchen Designer
Fuquay-Varina, NC job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Autotech Agent II - Lead
Wilson, NC job
At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you'll use your experience and advanced technical skills to install complex technology into customers' vehicles. You'll follow established procedures and guidelines for recommendations, troubleshooting and installations based on each client's vehicle. You'll also provide technical advice, best practices and support to clients and other employees.
What you'll do
* Install complex car electronics including hardwired remote starts, advanced speakers and advanced in-dash units
* Install standard car electronics including T- harness remote starts, standard speakers, dash cameras, backup cameras, amplifiers and in-dash units
* Perform work on vehicles of all makes and models and communicate any compatibility issues prior to installation
* Use resources and technical acumen for troubleshooting complex automotive solutions
Basic qualifications
* Current, valid driver's license
* Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
* Best Buy level 2 Autotech Certification
* Ability to perform all car electronic-related work
Preferred qualifications
* Previous professional experience with mobile car installations
* Previous experience coaching, training and providing feedback to others
* Prior retail experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1011956BR
Location Number 001892 Wilson NC Store
Address 3401 Raleigh Road Pkwy W Ste 5d$15 - $22.12 /hr
Pay Range $15 - $22.12 /hr
Retail Cosmetics Brand Expert - Lancome, Triangle Town Center - Full Time
Raleigh, NC job
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Beauty Brand Expert at Macy's, you are the go-to authority for your assigned brand, responsible for driving sales, elevating the customer experience, and leading with passion, expertise, and style. You serve as both a product educator and beauty enthusiast - creating personalized routines, demonstrating new trends, and helping customers look and feel their best.
In this role, you'll inspire teamwork, coach fellow Beauty Advisors, and lead by example through exceptional service and product knowledge. You'll foster customer loyalty, build relationships through clienteling, and execute brand strategies, events, and training in collaboration with store leadership and vendor partners. With a deep understanding of your brand and strong business acumen, you'll analyze sales data, identify opportunities, and deliver results in a fast-paced, goal-driven environment.
How our Beauty Brand Expert Leaders spend their day…
Every day starts with a positive example. As a Beauty Brand Expert Leader, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.
You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.
You help the team Finish Strong - by reminding them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer's name and adding a personal touch.
You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found
here
.
Who You Are and What You Will Do
Deliver exceptional customer service through personalized consultations and expert product knowledge
Build lasting relationships with clients and drive client development through outreach and follow-up
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
Plan and execute in-store and vendor-led events to drive traffic and engagement
Maintain brand standards through proper merchandising, hygiene, and stock replenishment
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
Resolve customer concerns in a professional and customer-first manner
Stay informed on new launches, best-sellers, and beauty trends to support team education
Manage multiple priorities in a fast-paced environment with strong attention to detail
Demonstrate sound judgment, and a passion for the beauty industry
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
3-5 years of relevant retail, beauty, or leadership experience preferred
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings
here
.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
Auto-ApplyRetail Bike Technician
Dick's Sporting Goods job in Apex, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
The Bike Technician is a technically focused role centered around providing a differentiated customer experience specifically to cyclists. The Bike Tech is responsible for building and repairing bicycles according to established procedures. This individual will pull from personal experiences and industry
research and trends to provide strong product recommendations that align to the customer's needs.
Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department.
Uphold company standards for merchandise presentation.
Demonstrate ability to genuinely interact with customers to show passion, knowledge,
dedication, and commitment in their sport or activity.
Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
Achieve sales goals through selling bikes and related merchandise.
Build and repair bikes in accordance with established procedures. Assist with the assembly of exercise equipment as needed.
Maintains merchandise presentation standards and signage of Bike Department to Company standards as directed.
Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Takes an all-hands-on-deck approach to support the team across the store.
Performs other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
QUALIFICATIONS:
Prior experience of building, repairing, and selling bicycles preferred
Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Auto-ApplySales Specialist
Cary, NC job
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options.
By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience.
Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store.
Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service-while actively monitoring inventory and driving in-stock to support a seamless shopping experience.
Field Service Professional
Raleigh, NC job
Must reside within 30 miles of Raleigh, NC Monday to Friday 8:00am to 4:30pm The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs on light repairs and maintains a variety of industrial equipment found within Home Depot and external customers' retail locations and manufacturing facilities, such as but not limited to paint shakers, carpet carousels, checkout stands, blind cutting machines, shopping carts, lifts, and more. The technician generally conducts maintenance and repairs in various locations within a reasonable radius of their home.
Key Responsibilities:
* 30% Administrative and Communication - Utilize company technology platform to document all work performed on equipment, including labor and parts Accurately maintain, report and store parts inventory Complete and organize tech stock replenishment into company vehicle Proactively communicate with business partners and leaders regarding customer needs, parts and servicing of equipment to provide excellent customer service Effectively communicate with customers regarding service requested and provided.
* 10% Compliance and Safety - Perform all work and assignments in accordance with proper safety practices Adhere to all THD and Safety rules and regulations Use sound judgment to address and eliminate safety related issues. Comply with company safety, driving and vehicle standards Complete pre and post vehicle inspections
* 60% Repair and Maintenance - Diagnose, repair and perform preventive maintenance on industrial equipment both mechanically and electrically Perform proper inspections and testing of customer equipment aligned with preventive maintenance Be available and accessible by phone and tablet during work schedule in order to provide excellent customer service Perform other responsibilities and duties as required
Direct Manager/Direct Reports:
* This Position typically reports to Region Equipment Services Manager
* This Position has 0 Direct Reports
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
* Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
* Working conditions are indoors and outdoors including exposure to extreme temperatures, working around fumes, oils and chemicals. Exposure to loud noises, tools and equipment. Periods of prolonged standing or walking.
* Daily driving in local market/territory.
* Limited overnight travel in select markets.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
* Must have valid Drivers' License for your employment state
* At least 1 year of experience troubleshooting and repairing equipment and conducting preventive maintenance on industrial and commercial equipment
* Ability to read and interpret mechanical, hydraulic, pneumatic, or electrical schematics
* Versatile equipment maintenance repair skill set
* Ability to adhere to OSHA regulations including, but not limited to fall protection, lock-out tag-out procedures
* Must reside within 15-20 miles of the target city
* Demonstrated ability to collaborate and work effectively with cross-functional teams
* Good written and verbal communications skills
* Be a self-starter and have the ability to work independently driving customer satisfaction with a passion for equipment maintenance
* Ability to consistently and accurately document work performed
Preferred Qualifications:
* Working knowledge of Microsoft Office Suite
* Demonstrated ability to collaborate and work effectively with cross-functional teams
* Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
* Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
* Excellent written and verbal communication skills
* 3 years of relevant work experience repairing and maintaining equipment
* Working knowledge of Microsoft Office Suite
* Have standard tools used in the craft.
* Working knowledge of handheld technology (smartphone, laptop, tablet)
* Ability to sit, stand and drive for extended periods of time. Lift 80 lbs. Climb 15+ ft
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* No additional education
Minimum Years of Work Experience:
* 1
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Action Oriented
* Being Resilient
* Manages Ambiguity
* Nimble Learning
* Collaborates
* Plans and Aligns
* Situational Adaptability
* Balances Stakeholders
* Builds Networks
* Communicates Effectively
* Customer Focus
* Interpersonal Savvy
* Manages Conflict
* Resourcefulness
Part Time - Fulfillment Associate - Flexible
Morrisville, NC job
What You Will Do • Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. • Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.
Minimum Qualifications
• Ability to operate tools and power equipment at heights 20+ feet (ladders, stairs, forklift, order picker, etc.)
• Ability to walk and stand continuously throughout all areas of a store 15k+ steps daily.
• Experience using technology such as a smartphone and other general computer equipment.
• Strong attention to detail and accuracy in order fulfillment.
• Customer-first mindset with strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Commitment to safety standards and compliance requirements.
• Forklift Certification Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
Preferred Work Experience
• High school diploma or GED
• Previous retail, warehouse, or fulfillment experience.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Auto-ApplyKitchen Designer
Hillsborough, NC job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Assistant Store Manager Merchandising
Dick's Sporting Goods job in Apex, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.
The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.
Responsible for managing the day-to-day operational aspects of their store department.
Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.
Actively recruits in the community and supports opportunities for teammates to give back to their community.
Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).
Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
Transparently communicates and finds creative ways to build an engaging environment for the team.
Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
1-3 years of retail management experience (or customer-focused experience)
Strong problem-solving ability and analytical skills
Flexible availability - including nights, weekend, and holidays
Auto-ApplyLG Home Theater Specialist
Durham, NC job
As an LG Home Theater Expert, you'll work in one of our retail stores to promote, demonstrate and sell home theater products with an emphasis on the LG brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand each product's unique value. You'll also work closely with sales associates as you share your knowledge about LG products and ensure the team is ready to assist customers with the brand.
What you'll do
* Maintain a high level of product knowledge about new home theater technology
* Ensure the department remains organized and ready to serve customers
* Educate other team members about LG home theater products
* Provide feedback on products and customer engagement through calls and in person meetings with vendor partners and market teams
Basic qualifications
* Must be at least 18 years old
* 1 year of experience in sales, customer service or related field
* Ability to work successfully as part of a team
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Prior experience serving as a specialist in premium, luxury or complex technology solutions
* 1 year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1011867BR
Location Number 001051 Durham Southpoint NC Store
Address 7001 Fayetteville Rd Suite 113$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Part Time Golf Associate
Dick's Sporting Goods job in Goldsboro, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
Our store teammates are passionate about creating an exceptions shopping experience for our
customers through their eagerness to help, in-depth product knowledge, high brand and execution
standards, and ability to prioritize.
Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
Uphold company merchandising and presentation standards by following established floor
sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
Promote company programs (i.e., customer loyalty program participation, warranty sales,
private label credit card enrollment, etc.).
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
Take an all-hands-on-deck approach to support the team across the store.
Perform other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive
our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
Ensures Accountability
Customer-Focus
Collaborative
instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
QUALIFICATIONS:
Prior retail experience preferred.
Golf industry experience preferred.
Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Auto-ApplyStore Loss Prevention Manager
Dick's Sporting Goods job in Raleigh, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
DICK'S Sporting Goods is seeking a big box retail leader to oversee store loss prevention functions.
Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. This includes networking with law enforcement, loss prevention professionals and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud. This position will further support the District Loss Prevention Manager(s) by conducting awareness training, root cause analysis and threat assessments.
Responsible for the implementation, training and coordination of all Loss Prevention best practices. This includes training all store associates and managers on company Loss Prevention programs to ensure compliance.
Conduct Loss Prevention assessments/investigations.
Ensure the physical security of the building and Company assets: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management.
Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.
Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy.
Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity.
Research and respond to cash over/short reporting.
Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues.
Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements.
Support the Shrink Coach in ensuring compliance of self-assessments.
Conducts regular review of operational processes for compliance - SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss Reporting. Develops tactics for improvement as necessary.
#DSGT1
QUALIFICATIONS:
3-5 years of Loss Prevention experience or related retail experience
Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
4-year college degree or equivalent experience preferred
Certified Forensic Interviewer CFI) - preferred
Successfully pass comprehensive criminal background
World-class customer service skill and interpersonal/communication skills
Strong problem-solving ability and analytical skills
Proficiency in MS Office
Flexible availability - including nights, weekend, and holidays
Must be able to keep confidences and consistently operate in a direct and truthful manner
Loss Prevention Qualified (LPQ) preferred
Loss Prevention Certified (LPC) preferred
Certified Forensic Interview (CFI) preferred
Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls
Strong conflict management skills with the ability to work alone in stressful situations
VIRTUAL REQUIREMENTS:
At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!
Auto-ApplyGeek Squad Agent (Retail Store)
Cary, NC job
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1011898BR
Location Number 000147 Cary NC Store
Address 237 Crossroads Blvd$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
Retail Golf Tech
Dick's Sporting Goods job in Apex, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
Our store teammates are passionate about creating an exceptional shopping experience for our
customers through their eagerness to help, high brand and execution standards, ability to prioritize
and efficient execution of operational processes.
Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments.
Performs club fitting and club performance modifications through use of club fitting equipment.
Provides product and service recommendations according to customer's needs.
Manages workflow for all customer services including establishing turn-around times to meet customer's needs.
Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
Manages golf service supply inventory by accurately tracking shop usage.
Completes, organizes, and stores all customers' work orders.
Provides a high level of customer service within the golf area.
Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
Maintains and participates in all recovery and cleanliness standards.
Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Takes an all-hands-on-deck approach to support the team across the store.
Performs other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
QUALIFICATIONS:
Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Auto-Apply