Dickens Quality Demolition jobs

Stock, pick, and package all parts promptly and correctly. Operate various warehouse equipment including forklifts, stocker picker and other parts related vehicles. Perform various warehouse functions. ESSENTIAL FUNCTIONS: Fill orders from stock Deliver parts to proper areas designated by the shipping code on the PSO. Package parts. Replenish shelf stock. Pull PSO in the order assigned by lead person with less than 1 error per 1200 line items pulled Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Keep Shipping and Receiving areas, docks, bays and warehouse clean and neat at all times. Load common carrier and company truck shipments. Ensure trucks are properly loaded and secured. Perform maintenance check on all warehouse equipment. Works within and promotes corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must be able to safely operate material handling equipment. Must be able and willing to learn about Warranty, Unit Exchange, Warehouse functions and products sold Must be able to add, subtract, multiply, and divide. Ability to hear backup alarms. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, climb or balance, stoop or kneel, sit, use hands, and talk or hear. The employee is required to lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.

Responsible for, growing, managing, and sustaining Empire's product support market share of assigned territory clients. Responsible for knowing and understanding the client's business; implementing plans to help the client achieve its goals through appropriate utilization of all Empire resources; and working closely with the assigned client Account Managers to maximize total client share of wallet. Also responsible for achieving Empire's marketing objectives and goals as they relate to the assigned client accounts. ESSENTIAL FUNCTIONS: Assists clients with evaluation and control of their equipment, maintenance and production programs to ensure peak performance in terms of availability and owning and operating costs. Develops annual business marketing plans in conjunction with the assigned client Account Manager. Propose annual product support budgets for assigned clients. Develop customer coverage plans in conjunction with the assigned clients Account Manager. Coverage plans must be approved by management before finalizing. Schedules visits in an effort to build positive client relationships. Effectively markets and communicates merchandising offerings and campaigns to position Empire as the clear Product Support choice. Provides feedback internally to drive change sufficient to meet market demands and provide viable client solutions. Provides Empire goods and services as solutions that assist the client in lowering its equipment owning and operating costs. Effectively manages (contact information, machine population, opportunities, etc.) current client call list while seeking out and adding new clients as required in a given territory. Knows client and territory (including financial status and past sales volume) well enough to forecast growth potential, select target accounts, and identify need for alternative solutions. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Uses Caterpillar's ultrasonic measuring tools and computer programs to manage an active, current and technically up to date custom track service program with clients in the assigned territory. Manages client undercarriage and ground engaging tool needs, maintaining current records for all equipment, and updating them on current options that lower their equipment owning and operating costs. Provides better client experiences by educating the client on various service facilities and capabilities while involving any necessary experts in the solution process. Stay abreast of competitive information to assure Empire always has the advantage. Utilizes available technology (Internet, email) to stay current on latest offerings, developments, and campaigns in an effort to communicate current issues to clients. Presents all client quotes in a thorough and professional manner. Documents and communicates in Sales Link any issues that impact client satisfaction to the appropriate area. Seeks assistance from Manager for additional help in resolving an issue. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have management skills to effectively help the client meet its goals while promoting Empire's value-added products and services. Must be a motivated self-starter. Must have interpersonal skills sufficient to assist clients and employees in a professional manner. Must have sufficient mechanic knowledge to understand client equipment opportunities and to express these opportunities to the appropriate area within Empire. Must have sufficient knowledge to effectively utilize Internet, email, spreadsheets, word processing programs and database management. Must have acceptable attendance to meet all company standards and requirements. Must have excellent written and verbal communication skills. Must have basic understanding of business financial measures. Must be able to solve complex client/dealer issues in ways that are beneficial to both the client and the dealer. Must have a good working knowledge of the various areas at Empire that produce the products and services being promoted. Must work within and adhere to Empire's policies and procedures. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Must have a high school diploma or equivalent. College degree preferred. Current driver's license. Minimum of 3 years experience in related field or equivalent technical background. Must be able to communicate (speak, read, comprehend, write) in English. Service or Parts experience at Empire or another Caterpillar dealer preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands, talk and hear. The employee frequently is required to sit, reach outward, and reach above shoulder. The employee is occasionally required to climb, crawl, squat or kneel, bend, and taste or smell. The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, ability to adjust focus, depth perception, peripheral vision, and distance. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather and extreme hot/cold. The employee is frequently exposed to wet or humid conditions, toxic/caustic chemicals, and moving mechanical parts. The employee is occasionally exposed to risk of electrical shock, vibration, and high precarious places. The noise level in the work environment is usually loud. Machinery and tool operation requires the use of safety equipment to include but not limited to: eye safety glasses, hearing protectors. MSHA training required.

The Marketing Specialist role will help drive key business strategies through creative marketing solutions by working directly with the marketing team to execute a wide range of marketing processes and projects. The role will require interactions with a variety of stakeholders including the Leadership, Sales, Parts and Service Managers, client-facing employees, manufacturer representatives and all areas of marketing including vendors, agencies, photographers, designers and printers. The role will help produce and execute collateral, print ads, presentations, digital content, email marketing, events and lead generation campaigns. We're looking for a creative, detail-oriented Marketing Specialist to help bring our brand, events, and campaigns to life. In this role, you'll collaborate across teams to execute and manage a variety of marketing initiatives-from digital campaigns and events to creative content and vendor partnerships. If you're organized, proactive, and thrive in a fast-paced environment, we'd love to have you on our team. ESSENTIAL FUNCTIONS: Coordinate a wide variety of integrated marketing activities including direct mail, email campaigns, sales support collateral, events, promotions, client communications, print ads, online content and more. Be the focal point for production, timeline, resourcing issues and approvals for your designated projects. Participate in the development of creative messaging and visual content for marketing communications. Understand brand requirements and consistently apply brand standards throughout all channels and businesses. Establish strong, productive working relationships with organizational partners and vendors including advertising agency, photographers, designers and printers to ensure production of materials on time and on budget. Manage and process marketing finances, contracts, and vendor relationships. Support corporate communications function with public relations efforts, presentations and business unit updates. Maintain project management system to update statuses and track project deliverables and deadlines. Help drive event attendance and produce actionable metrics and follow-up activities. Monitor, develop and update content through platforms including social media systems, online content management systems, and multi-media programs. Prepare marketing metrics by collecting, analyzing, and summarizing campaign data. Support sales presentations by assembling proposals, videos, slide shows and collateral. Stay informed on marketing trends, emerging platforms, and best practices to bring fresh, innovative ideas to the team. Work closely with Marketing Project Managers to create, execute, maintain and support marketing plans. Attend and support the company sponsored promotions and events. Other duties as assigned - performs additional tasks as needed to support organizational and departmental objectives Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Perform a variety of administrative tasks. Travel to branch locations to support specific projects as needed. Proofread printed materials produced by any other member of the Department as requested. Use software applications for database administration, word processing and simple spreadsheet applications. Develop and maintain knowledge and proficiency on the following software applications and systems: Outlook, Microsoft Office (Excel, Power Point, and Word), Creative Suite, Marketing (content management, digital media and email systems), and general network applications; and other specialized applications as directed. Perform other tasks and special projects as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal skills to professionally work with people and provide customer support. Excellent oral, written communication and listening skills. Strong customer service skills. Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel). Strong knowledge of digital marketing principles and web technology. Extremely high level of attention to detail and high standard of quality. Excellent time management and organizational skills and ability to complete assignments on schedule with minimal supervision. Ability to thrive in a fast-paced, self-starter environment, juggling multiple projects at once. Ability to collaborate and to integrate with a diverse team. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to analyze problems, recommend solutions, and enhance communications within and outside the internal team. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must have acceptable attendance to meet all company standards and requirements. Detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Bachelor's degree (4-year degree). Minimum of 4+ plus years' work experience in Marketing or related role. Experience in Adobe Creative Suite including Photoshop, InDesign and Illustrator. Experience with web content management systems and social media platforms. Experience working with B2B marketing, CSS or HTML, and/or Google Analytics, a plus. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Primarily office-based with regular visits to warehouses, distribution centers, or supplier facilities. Travel up to 10-20% may be required, depending on project needs. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high precarious places, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Perform duties of the dispatcher for Empire's assigned work area. Use discretion and judgment to solve client disputes and dispatch system problems. Professionally assist clients to enhance a positive service image within the department. Determine shipment, delivery, and pickup priorities. Oversee scheduling transport shipments and meet delivery commitments. Assist in the most efficient use of drivers and equipment. Maintain cost control for overtime and expenses. Maintain the proper mix of company and for hire trucks on the road at all times. ESSENTIAL FUNCTIONS: Oversee dispatching of Empire trucks locally, statewide, branch-store and/or nationally for assigned work area. Assign tractors and trailers according to the type of load, point of origin, and destination. Oversee drivers' activities and offer assistance as needed. Ensure the staff is on task with their duties. Oversee the expenses and recovery of the permits and escorts. Oversee the communications between the clients and drivers for assigned work area. Maintain control over the outside hauling expenses and recovery. Assist in quoting hauls and overseeing the client billing, ensuring the billed amount equals the quoted amount. Keep track of all hauls that cannot be performed by EMPIRE and the reasons why. Continue to keep current with the transportation industry. Seek additional knowledge of value to enhance operating proficiency. Know and recognize state licensing and registration laws and insurance requirements. Maintain communication with the shop personnel and know what equipment is available for service. Helps maintain safety and compliance records such as Daily Vehicle Inspections and Annual Inspections. Assign loads responsibly. Communicate with clients to schedule loads. Communicate Empire's safety policies and expectations. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Maintain communication with the shop personnel. Know what equipment is available for service. Perform other duties assigned by management. Communicate with clients to schedule loads. May assist permit & escort coordinator. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have pleasant, effective interpersonal and written communication skills. Must be able to understand and effectively manage the transportation dispatching process. Must be able to read, interpret, understand, and use technical and contractual trucking related documents including rate schedules and regulations for transporting parts and machines. Must be able to professionally direct and train assigned personnel. Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Previous experience dispatching and managing a dispatch office. Minimum of 5 years of Heavy Haul driving experience. Extensive experience interpreting, understanding, and using transportation documents. Experience in ordering Oversize/Overweight permits and escorts. Valid CDL Driver's license. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop and kneel. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high precarious places, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

The Inside Sales Representative will assist walk-in and prospective clients. Contact and develop a positive relationship with assigned clientele, generate sales leads and refer leads to appropriate personnel. Role will provide cost effective solutions to clients, initiate marketing programs to develop sales leads and participate in client events. ESSENTIAL FUNCTIONS: Effectively market and communicate offerings and campaigns that position Empire as the clear Product and Support choice. Handle all walk-in clients and prospective clients. Generate and manage qualified leads. Pass qualified leads to appropriate sales personnel to pursue the opportunity. Provide feedback internally to drive change sufficient to meet market demands and provide viable client solutions. Sell internal goods and services as solutions that assist clients in lowering their equipment owning and operating costs. Effectively manage (contact information, machine population, opportunities, etc.) current client call list while seeking out and adding new clients as required in designated territory. Establish rapport with client and territory (including financial status and past sales volume) well enough to forecast growth potential, select target accounts, and identify need for alternative solutions. Manage and participate in client events, ex. Demo days, client tours, etc. Search and identify Empire Products and Services opportunities. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Host clients to inspect machines/repairs already quoted by a PSSR/Account Manager. Maintain an understanding of basic operation and applications for Caterpillar and Allied products. Become proficient in the use of the Empire Quoting Systems. Become proficient in the use of Sales Link, other industry specific software tools and the Caterpillar website to secure technical specifications and performance information of all Caterpillar products. Maintain an understanding of the merchandising programs and finance terms to be able to accurately quote over the phone or while meeting with a client. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Sufficient computer skills to utilize Empire's internal and external software programs. Must have interpersonal skills sufficient to work cooperatively with people and to execute transactions. Must have ability to develop working knowledge of Caterpillar and competitive construction equipment model designations and application. Must have ability to comprehend equipment specifications, price lists, catalogs and common industry publications and reference material. Must have ability to develop the mechanical aptitude sufficient to relate to mechanical applications, failures, etc. and communicate with others that information. Must have effective, pleasant verbal communication skills. Must perform common sales calculations quickly and accurately. Must have ability to develop an in-depth knowledge of entire Caterpillar product line and applications. Must have ability to develop an in-depth knowledge of related operating department policies and procedures. Must have ability to develop an in-depth knowledge of EMPIRE's operating department's functions. Consistent attendance. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). College degree in Industrial/Engine manufacturing or related field preferred. Minimum of 2 years' experience in related field or equivalent technical background. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, handle, and smell. The employee is occasionally required to reach outward, reach above shoulder, climb, crawl, squat or kneel, and bend. The employee is regularly required to lift 21 to 50 pounds. Specific vision abilities required by this job include close, distance, peripheral, depth perception and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outdoor weather, extreme heat, or cold and indoor controlled environments. The employee is occasionally exposed to wet and/or humid conditions, toxic chemicals, risk of electrical shock, vibration, high precarious places, and moving mechanical parts. The noise level in the work environment is usually loud. If on an occasional basis, employee performs duties in repairing, maintaining, operating, monitoring, or interacting with machinery, vehicles and equipment, moving mechanical parts, power tools, electrical equipment, toxic/caustic/hazardous chemicals, or other similar circumstances that create a risk to the safety or health of the employee or others, then their role would be classified as Safety Sensitive.

Install, troubleshoot, and repair telematics devices and components. Perform software updates and troubleshooting. Communicate regularly with internal and external clients regarding the status of scheduled installations, repairs and hardware/software updates. ESSENTIAL FUNCTIONS: Install, trouble shoot, and repair telematics devices. Perform hardware and software updates as necessary. Perform intermediate level trouble shooting of digital and analog electronic components, electrical wiring and related mechanical systems. Travel to client locations which may include construction, mining and landfill sites. Prepare detailed service reports and submit to billing department in a timely manner. Maintain company vehicle and equipment in optimal condition. Uphold professional image that reflects positively on the company. Travel out of town for days at a time and work evenings and/or weekends as necessary. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Ability to perform complex installations for two or more product lines. Assist with training of new technicians. Own and maintain required personal tools. Learn and utilize company business systems for research, placing orders, and tracking job related activities. Assist Technicians I and III with grade control installations as needed. Follow standard operating procedures. Perform preventative maintenance duties as needed. Schedule own work for maximum efficiency and effectiveness in service planner's absence. Develop client relations that enhance and inspire trust in the company brand. Complete product specific training as instructed. Maintain open communications with manager and peers. Communicate with proper individuals to clarify instructions, solve technical related issues, or discuss scope and progress of job. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Strong computer and phone skills to send emails/texts; use Microsoft Office applications; and access and search the internet. Ability to utilize a laptop computer to access and maintain work order system, email, order parts, perform software updates, and locate installation and repair data, complete registry editing. Ability to read and interpret electrical system diagrams in order to perform installations and repairs. Knowledge of analog and digital sensors and their application and utilization to augment GPS data. Ability to troubleshoot electrical wiring on heavy equipment. Knowledge of multi-meter and ability to test for voltage, current, and continuity. Knowledge of functionality and application of GPS and telematics devices. Intermediate mechanical skills; knowledge of fabrication practices; and ability to use hand and portable power tools. Adequate communication skills to schedule and explain repairs, maintenance, and updates to clients. Ability to work in a collaborative, team oriented manner. Ability to travel to remote locations, stay overnight, as well as work weekends and after hours. Ability to make decisions and work independently. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Minimum of 2-3 years of experience with common automotive systems and equipment. Ability to achieve MSHA certification. Current Driver's license. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers, and talk and hear. The employee is frequently required to sit, stand, walk, reach with hands and arms, climb or balance, squat or kneel, and crouch or crawl, drive for long periods of time. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral, depth perception and distance. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts, high precarious places, extreme cold, extreme heat and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions and taste or smell. The noise level in the work environment is usually loud. Machinery and tool operation requires the use of safety equipment to include but not limited to: eye safety glasses and hearing protectors.

Required: At least six months of related experience in a similar role and environment. Ability to speak, read, write, and comprehend English. Keep safety as a priority in the work environment. Ability to successfully complete a skills assessment. (eTRAIN test) Valid driver's license. Excellent client service skills. Own and maintain required personal tools. Strongly Preferred Qualifications: Caterpillar work experience. Skilled in identifying, operating, changing, and replacing control panels; capable of troubleshooting and diagnosing additional system repairs. Proficient in troubleshooting, diagnosing and repairing engines and Tier emission regeneration systems. Able to perform basic standalone generator start-ups and basic switch start-ups at client sites. Advanced knowledge of switchgear, and transfer switches and how systems affect each other. EGSA training or equivalent. JOB SUMMARY: Troubleshoot, repair, recondition and maintain service of generators, switchgear, Automatic Transfer Switches (ATS), electrical systems, engines, and their components in field environments, potentially including hyperscale data centers. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. This position does not require a CDL (Commercial Driver's License). ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. * Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Communicate the repair process to all parties involved. Ensure continued job progress and coordinate resources to support the repair process and deliver an invoice on the same day that the job is complete. ESSENTIAL FUNCTIONS: Plans repair jobs through various areas, vendors, and technicians. Coordinates resources to support the repair process. Resolves client complaints on billing and warranty issues. Manages, monitors, and reports the accuracy and fair estimates/quotes for segment repairs. Monitors and communicates the repair process for assigned area. Ensure continued job progress; follow up conversations with documentation in the manager program, with the lead person and the technicians using all current system tools provided. Review client repair history, products, or services due provided by the Customer Service Advisor. Make policy and warranty recommendations to the appropriate supervisor and discuss/resolve discrepancies before billing review is complete. Monitor and manage each work order on a daily basis and have a Pro-Forma summary ready for the client at the completion of requested repairs ensuring that there are no instances where a client does not receive an invoice the same day that the job is completed when job is completed before 6 p.m. Provide continuous review of and improvements to Service Systems, WIP, Payroll, Expenses, and Sublet etc. Develop procedures to streamline billing and warranty for assigned areas. Standardize and update procedures used in reviewing and closing work orders to ensure consistency and accuracy to meet our goal of submitting same day, accurate invoices. Assign priorities to open work orders to ensure they are processed to meet WIP goals. Ensure that all work performed is according to estimate/quote. In the event that the scope of a job changes, ensure that a change-order has been submitted for client approval (by signature or e-mail) and a signed or electronic copy of the approval or denial inserted in the work order before proceeding with updated repairs. Briefs supervisors and submits reports on monitoring measures such as, last-date-of-labor to invoice and work leaving shop/completed jobs to pro-forma submitted when job completed. Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Ensures all parties are informed about progress and delays. Communicates schedule changes. Assists management to reach all billing goals and warranty claim goals. Ensures service planner function is covered at all times. May have direct reports. Approves work order closings. Analyze, plan, and implement status reports on timeliness and accuracy of work in process documents. Analyze work orders to insure correct accounts are charged. Monitor the accuracy of information used to establish and maintain warranty claims, records, and policies. Monitor work order adjustments and charges to internal and external accounts, assure billings are accurate and timely. Use "Internal Approval Process" on internal work orders to help maintain and track Empire's policy dollars. Works within and promotes corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal, organization and planning skills sufficient to assist clients. Demonstrated leadership, integrity, quality, teamwork, and a sense of urgency in performing duties and responsibilities. Strong knowledge of CAT products sold and serviced. Must have mechanical aptitude and the ability to troubleshoot and diagnose all aspects of the repair process and the ability to read and interpret technical material. High proficiency with Empire computer systems and PC software such as Windows, Word, Excel, PowerPoint, and Access. Excellent mathematical skills sufficient to calculate percentages, compute cost per hour charges and project future expenses. Strong knowledge of CAT and Empire warranty policies, procedures, and philosophies. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Experience as a shop or field technician or demonstrated competency. Minimum 8 years previous experience. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. If on an occasional basis, employees perform duties that Empire in good faith believes could affect the safety or health of the employee performing the task or others, then their role would be classified as working in a Safety-Sensitive Position. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

JOB DETAILS: Shift 1st and 2nd Shift Available Schedule Varies depending on school schedule. Salary Range $18.50 Per Hour Develop mechanical and technical skills and knowledge. Maintain acceptable grades, attendance and performance ratings throughout the program as determined by shop supervisors, classroom training instructors and program coordinator. Understand and perform within Empire's conduct standards, work ethics and performance standards. There is no guarantee of employment. ESSENTIAL FUNCTIONS: Maintain classroom and self-study training grades and curriculum to avoid disqualification from the program. Maintain attendance above minimum program standards. Maintain acceptable attitude and cooperation standards. Keep work area and tool boxes clean and orderly. Learn to use parts books, NPR, SIRS, SIS and other required literature and systems. Learn basic systems and component functions (electrical, hydraulic, engines and power trains). Learn to disassemble, clean, reassemble and install components and parts. Maintain company equipment - report repair needs to supervisor. Prepare reports including time cards, service reports and self-evaluations. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Must be willing to work overtime, weekends, and any shift as needed. Must be willing to travel to remote locations, other stores and customer job sites as needed. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work within and promote corporate values. Comply with all company policies and procedures. Perform other duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Demonstrated technical skill competence. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Knowledge of the products sold and serviced. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Maintain current driver's license. Maintain current enrollment in Mesa Community College. Completion of TRAIN test evaluation and MCC assessment testing. Must be able to communicate (speak, read, comprehend, write) in English. Must complete any pre-requisite classes required to enter program or maintain status in program. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Repair and/or rebuild structurally failed or worn parts requiring welding process reconstruction. Work in adverse weather and other adverse shop and field situations presented by client needs. Accept all out-of-town assignments requiring overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients, and management regarding conditions, problems, and recommendations. ESSENTIAL FUNCTIONS: Fabricate and/or repair metal parts. Comprehend and interpret sketches and diagrams. Operate welding equipment. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Perform complex and innovative welding procedures. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Able to read and correctly interpret diagrams & blueprints. Basic knowledge of heat stresses in metal. Know proper use of cleaners and solvents. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. Minimum of 6 months related experience. Current AWS D1.1 and D14.3 certification. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). Will be required to wear respirator and be cleared for respirator use by an approved medical provider. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places, and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Manage Power Systems' projects after the sale has been closed through final completion. Manage procurement and execution through organized communication, scheduling and instructions. Prevent cost overrun and maintain the profit level projected for the project. Coordinate activities of Power Systems' departments and vendors involved in procurement, handling, assembly, fabrication, testing, delivery, invoicing, installation and start up of projects. Ensure accuracy, with assistance as appropriate, of all design-engineering specifications for allied equipment, procurement of allied products, accuracy of drawings, and assembly instructions. ESSENTIAL FUNCTIONS: Reviews customer specifications, proposal, and Bill of Materials to thoroughly understand the sales project details and to ensure all required information is present. Recommends changes, additions or deletions to satisfy customer requirements while maximizing project profitability. Creates, maintains, and completes electronic project record using internal Project Management software. Ensures that all important documentation and conversations related to the project are captured within the project record. Prepares Caterpillar engine orders for transmission to CAT or identifies the inventory unit which will fill the project engine requirements. Maintains communications with Sales Coordinator regarding engine order acceptance, any order problems, RTS, and scheduled arrival. Prepares Bill of Materials, purchase specifications, RFQs (Requests for Quote) and creates/issues Purchase Orders for all allied equipment required to outfit the engines to meet customer specifications. Prepares any and all necessary project timelines to establish material ordering, receiving, assembly, testing and delivery deadlines. Ensures Commercial Engineer prepares all required project submittals of equipment, as required by specification, to submit to customer/engineer for equipment approval. Assists in preparation of all necessary drawings, wiring diagrams, etc. for including in submittals. Obtains necessary allied/vendor cut sheets, drawings and diagrams, as necessary for submittal. Prepares and issues Service Instructions document for use by Service and Parts Departments. Provides all of the background and ambient application information, equipment application and configuration details of engine as ordered. Includes all assembly instructions for adding to or reconfiguring the engine for the application. Provides all necessary supporting documentation, drawings, copy of specification. Manages internal costs and review internal work orders for adherence to agreed upon costs. Acts as liaison to Engine Inventory Administrator for purposes of maintaining inventory and for preparing all customer invoices. Prepares all required Invoicing Cost Estimates at time of delivery to ensure project gross profit accuracy at time of customer invoice and communicate to Engine Inventory Administrator. Negotiates project additions for any equipment or installation service requirement, as necessary, which is not a part of the original specification or bid quotation. Ensures all as-built project drawings, as required per specifications and installation requirements, are completed by Commercial Engineer at completion of project and are provided to customer. Identifies, communicates and ensures credit of all engine discount programs (CAT or Empire). Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Assists Construction Project Manager in completion of onsite work and coordination of service/contractor personnel. Maintains a high level of organization at all times, especially in relation to paperwork, information and products. Attends sales and project meetings as scheduled by supervisor. Reviews Account Managers' quotes and Bill of Materials to help ensure compliance with specifications and requirements. Assists Commercial Engineer in completion of all required submittal or Operation & Maintenance documents. Performs other duties as assigned by Commercial Engine Operations Manager. Works within and promotes corporate values. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of power generation equipment and its applications, including commercial, industrial and marine engine and gensets. Must be willing and able to take initiative and control in an effort to protect the interests of Empire and our customers. Must be willing and able to continually learn new products, features, maintenance and installation of equipment. Must be willing and able to travel throughout Empire territory and stay overnight when required. Ability to read and understand electrical, mechanical and architectural engineering drawings. High degree of time management skills and ability to handle multiple priorities and projects at once. High degree of communication and interpersonal skills to work with customers, vendors, and influence others. Some degree of technical competency in electrical and mechanical applications. Ability to understand electrical and mechanical concepts. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Bachelors Degree in Engineering (Industrial, Electrical, Mechanical), Business Administration (Supply Chain, Operations Management) or similar field and/or equivalent experience. Minimum 5 years related experience may be substituted for college degree. Minimum 1 year experience in managing multiple complex projects at same time. Proof of current valid CDL if required by position. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Provide failure analysis and technical information support to the service department. Research and solve technical problems for Caterpillar and allied product line. Develop and maintain positive working relationships with Empire technical problem-solving personnel. Train technicians on troubleshooting techniques. ESSENTIAL FUNCTIONS: Research, analyze and correct product problems. Make decisions on the actions to take to solve product problems. Participate in factory engineer field visits. Inspect failed parts and consult as needed with the Technical Resources department. Create troubleshooting aids for specific products or systems. Resolve technical and repetitive problems. Counsel others on interpretation of CAT parts reusability guidelines. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Assist others in using CAT failure analysis training. Perform scrap barrel analysis as needed. Assist with the design of in-the-field customer attachments. Minimize product liability by correct design and installation of customer attachments. Maintain mast technical files and technical information bulletins. Acquire blueprints as needed. Provide feedback internally to drive change sufficient to meet market demands. Provide valuable customer service solutions. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must be a motivated self-starter. Must have sufficient mechanical knowledge to understand scope of project. Strong troubleshooting and failure analysis skills. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Minimum 6 months related experience. Degree or working knowledge in Mechanical engineering. Must comprehend computer-based programs (SIS, SIMS etc.) Must be able to communicate (speak, read, comprehend, write) in English. Preferred 2 year experience with MineStar Products. This includes: Fleet, Site Aware, Command, Terrain for grading and loading troubleshooting. Application knowledge of Trimble GNSS products and related technology. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Process machine rentals from initial customer request to final billing. Maintain inventory records of machine status and location of machines. Promote rental equipment through constant customer contact. Assist Account Managers and Rental Territory Managers with their assigned accounts, helping to realize customer satisfaction and astonishment. ESSENTIAL FUNCTIONS: Processes rental requests. Reports customer rental problems to the Rental Manager as needed. Assists in generating equipment rentals with minimum discounting to insure machine rental. Maintains rental requests and communication with Empire stores, with particular emphasis on sister stores previously assigned. Maintains inventory records of machines. Maintains and update status in DBS on regular and continuous basis. Assists in purchase of new equipment. Knows Empire's product. Generates and distribute all customer rental charges including days rented, tire wear, transportation, abuse and neglect, and overtime. Handle customer-billing complaints. Maintains open communication with Sales Account Managers, Rental Territory Managers, and customers. Process rental through direct contact with customer or Empire facilitator. Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Performs miscellaneous staff functions. Takes after hours responsibility whenever needed. Perform other duties as assigned by the supervisor or other contact at manager level or higher. Maintains a record of all phone calls through extensive use of phone logs provided by Rental Department. Maintains correct levels of inventory in attachment items for usage on current rental models. Dispatches Empire owned transport trucks for pick-up and delivery of Empire or customer owned machines. Assumes overall leadership and responsibility for performance of coordinator desk and coordinator position in general. Works within and promotes corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal skills to cooperatively direct people and expedite machinery rental, lease, demonstration, and sales transactions. Must have in-depth and thorough product knowledge of the Caterpillar product line including model designations and equipment applications. Must have in-depth and thorough familiarity with rental/lease agreements, rental/lease billings as well as tire reports, damage reports, and purchase option agreements. Must have at least awareness if not relationships with rental customers and their operations. Must have sufficient math skills to calculate rates and rental amounts. Ability to perform clerical skills and type at least 30 words per minute. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Must be able to communicate (speak, read, comprehend, write) in English. 36 months minimum experience in Rental Industry or EM Rental with minimum 12 months working at EM Rental. In-depth and extensive knowledge of the Caterpillar product line. Proficiency in DBS, Microsoft Excel, and Microsoft Word. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle, or feel and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. If on an occasional basis, employees perform duties that Empire in good faith believes could affect the safety or health of the employee performing the task or others, then their role would be classified as working in a Safety-Sensitive Position. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Perform required equipment lubrication and maintenance operations at client job sites. Inspect equipment in a professional manner. Sell lubrication services when called upon to do so. ESSENTIAL FUNCTIONS: Performs field lubrication and inspection duties as required with primary focus of all work performed on safety, accuracy, and economy. Helps to plan and control lube and preventative maintenance jobs. Assists lead to analyze client requirements and determine the scope of the job. Alerts other parties within Empire about potential parts, service, or sales opportunities. Ensures trucks are topped with oil and emptied of waste oil at the end of each shift. Maintains good client relations and support for corporate marketing objectives. Writes accurate and concise equipment condition reports. Prepares service reports and processes oil cards with proper quantities and types of oil used. Performs lube services strictly by the CAT Lube and Maintenance Guides covering each machine. Follows proper warm up and sample drop procedures. Maintains company equipment - keeps in good clean orderly condition. Reports repair or replacements needs to supervisor. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Keeps pertinent in-house personnel informed about date of service, discrepancies found, general machine condition and suggested action required. Gathers information from a walk around inspection and reports to client/management. Communicates orally and in writing information regarding equipment condition, problems and recommendations. Maintains current MSHA card if work area requires. Provides on-the-job training as assigned. Works overtime as needed. Travels to remote locations as needed. Communicates with proper individuals to clarify instructions or discuss scope or progress of job. Works within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Demonstrated technical skill competence. Must be able to obtain Hazardous Material Endorsement which requires fingerprint background check from State. Must be able to comply with DOT CDL requirements. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Maintain current driver's license with valid CDL varying by site. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Clean machines, parts, and equipment. ESSENTIAL FUNCTIONS: Operate high-pressure water hose. Operate steam cleaner and chemical cleaning tanks. Clean machines, parts, and equipment following department guidelines and procedures. Provide quality-cleaning service to shops. Perform work within set guideline hours. Repair and maintain equipment and tools in the work area. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Interpret and follow oral and written instructions. Submit necessary reports, records, and data. Cross train in all areas of the department to provide consistent workflow and coverage. Operate machines and vehicles. Own and maintain personal required tools (3/8 - 5/8 combination wrench set, 3 sizes screwdrivers, 10" adjustable wrench, putty knife, gasket scraper). Maintain steam guns, cleaning tanks, high-pressure hoses, and all other essential tools. Maintain proper chemical PH level in all cleaning tanks and equipment to comply with city, state, federal and county regulations. Properly dispose of all used Hazardous chemicals, containers, and materials. Maintain all drains and grated trenches by removing the grates, cleaning and digging out the trenches. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Prefer previous experience in equipment and parts cleaning. Prefer previous heavy equipment operation experience. Must have ability to work with hazardous chemicals, solvents, strong soaps, and caustic cleaning chemicals or related cleaning agents on a daily basis. Consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is regularly required to lift and/or move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others, which includes any of the following: operating a motor vehicle, other vehicle, equipment, machinery or manufacturing process, the malfunction or disruption of which could result in injury or property damage; performing duties in the residential or commercial premises of a customer, supplier or vendor; working in any occupation subject to federal safety regulations. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. * Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Install, troubleshoot, and repair telematics devices and components. Perform software updates and troubleshooting. Communicate regularly with internal and external clients regarding the status of scheduled installations, repairs and hardware/software updates. ESSENTIAL FUNCTIONS: Install, trouble shoot, and repair telematics devices. Perform hardware and software updates as necessary. Perform intermediate level trouble shooting of digital and analog electronic components, electrical wiring and related mechanical systems. Travel to client locations which may include construction, mining and landfill sites. Prepare detailed service reports and submit to billing department in a timely manner. Maintain company vehicle and equipment in optimal condition. Uphold professional image that reflects positively on the company. Travel out of town for days at a time and work evenings and/or weekends as necessary. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Ability to perform complex installations for two or more product lines. Assist with training of new technicians. Own and maintain required personal tools. Learn and utilize company business systems for research, placing orders, and tracking job related activities. Assist Technicians I and III with grade control installations as needed. Follow standard operating procedures. Perform preventative maintenance duties as needed. Schedule own work for maximum efficiency and effectiveness in service planner's absence. Develop client relations that enhance and inspire trust in the company brand. Complete product specific training as instructed. Maintain open communications with manager and peers. Communicate with proper individuals to clarify instructions, solve technical related issues, or discuss scope and progress of job. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Strong computer and phone skills to send emails/texts; use Microsoft Office applications; and access and search the internet. Ability to utilize a laptop computer to access and maintain work order system, email, order parts, perform software updates, and locate installation and repair data, complete registry editing. Ability to read and interpret electrical system diagrams in order to perform installations and repairs. Knowledge of analog and digital sensors and their application and utilization to augment GPS data. Ability to troubleshoot electrical wiring on heavy equipment. Knowledge of multi-meter and ability to test for voltage, current, and continuity. Knowledge of functionality and application of GPS and telematics devices. Intermediate mechanical skills; knowledge of fabrication practices; and ability to use hand and portable power tools. Adequate communication skills to schedule and explain repairs, maintenance, and updates to clients. Ability to work in a collaborative, team oriented manner. Ability to travel to remote locations, stay overnight, as well as work weekends and after hours. Ability to make decisions and work independently. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Minimum of 2-3 years of experience with common automotive systems and equipment. Ability to achieve MSHA certification. Current Driver's license. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers, and talk and hear. The employee is frequently required to sit, stand, walk, reach with hands and arms, climb or balance, squat or kneel, and crouch or crawl, drive for long periods of time. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral, depth perception and distance. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts, high precarious places, extreme cold, extreme heat and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions and taste or smell. The noise level in the work environment is usually loud. Machinery and tool operation requires the use of safety equipment to include but not limited to: eye safety glasses and hearing protectors.

Perform required equipment lubrication and maintenance operations at client job sites. Inspect equipment in a professional manner. Sell lubrication services when called upon to do so. requires you to already be in possession of a Class A or B CDL. ESSENTIAL FUNCTIONS: Performs field lubrication and inspection duties as required with primary focus of all work performed on safety, accuracy, and economy. Helps to plan and control lube and preventative maintenance jobs. Assists lead to analyze client requirements and determine the scope of the job. Alerts other parties within Empire about potential parts, service, or sales opportunities. Ensures trucks are topped with oil and emptied of waste oil at the end of each shift. Maintains good client relations and support for corporate marketing objectives. Writes accurate and concise equipment condition reports. Prepares service reports and processes oil cards with proper quantities and types of oil used. Performs lube services strictly by the CAT Lube and Maintenance Guides covering each machine. Follows proper warm up and sample drop procedures. Maintains company equipment - keeps in good clean orderly condition. Reports repair or replacements needs to supervisor. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Keeps pertinent in-house personnel informed about date of service, discrepancies found, general machine condition and suggested action required. Gathers information from a walk around inspection and reports to client/management. Communicates orally and in writing information regarding equipment condition, problems and recommendations. Maintains current MSHA card if work area requires. Provides on-the-job training as assigned. Works overtime as needed. Travels to remote locations as needed. Communicates with proper individuals to clarify instructions or discuss scope or progress of job. Works within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Demonstrated technical skill competence. Must be able to obtain Hazardous Material Endorsement which requires fingerprint background check from State. Must be able to comply with DOT CDL requirements. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Maintain current driver's license with valid CDL varying by site. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. * Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.