Product Support Manager II
Dickinson Financial Corporation job in Kansas City, MO
Provide service support and service delivery of assigned banking applications and systems. Coordinates the efforts of cross-functional teams made up of business unit, technical staff, and vendors, to accomplish application/product development and support objectives. Performs business analysts and project management responsibilities for projects related to assigned systems. Ensures company and Data Center policies and guidelines are followed in the performance of assigned duties.
Responsibilities
Responsible for application support for assigned banking applications and systems, including incident, problem, change, and release management functions.
Plan, test, and implement application changes and software updates.
Lead problem management and incident management efforts for high severity incidents.
Coordinate with assigned business units to prioritize service requests (projects, enhancements, maintenance, and upgrades).
Coordinate vendor efforts for development and support. Develop business requirements for projects and assigned systems.
Develop test plans for changes to assigned systems.
Develop comprehensive support plans and DR plans for assigned applications.
After-hour and weekend work may be required to meet project deadlines, conduct DR tests, or to address high priority incidents and problems.
Provide project management for banking application and IT projects.
Protect all client and bank information confidentially and follow all company policies.
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Working at the worksite during regular business hours and/or assigned hours.
Other specified duties as assigned.
Compensation & Benefits
The Product Support Manager II position pays a minimum of $75
,000
.
Full‐time associates are eligible for our benefits package:
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Salesforce Administrator II
Dickinson Financial Corporation job in Kansas City, MO
The Salesforce Administrator II role is responsible for providing advanced technical and strategic support to the Salesforce Administration team in the day-to-day management and support of the CRM platform. In addition to performing administrative and support functions, the Salesforce Administrator II is responsible for designing, implementing, and managing advanced Salesforce solutions to meet business requirements, managing data integrity and security, and providing technical leadership to the Salesforce Administration team. The Salesforce Administrator II is also responsible for leading and managing complex projects involving multiple stakeholders and collaborating with cross-functional teams to drive business value and adoption of the platform.
Responsibilities
General
Develop and build out enterprise-wide Salesforce platform with vision to create a database that is a true corporate asset that is established, managed and ultimately grows.
Maintain a positive work atmosphere by behaving and communicating in a manner that encourages productive interactions with customers, co-workers and supervisors.
Administration
Collaborate with Access Management to create, edit, freeze and deactivate users.
Proactively engage with internal customers to understand their business needs and deliver high-quality CRM support in a timely manner.
Manage and work the CRM support queue by promptly triaging cases, answering end-user questions, fulfilling requests, and resolving system incidents in a timely and customer centric manner.
Leverage available documentation, training, and vendor support teams to administer third-party applications and nCino.
Continuous Improvement
Work with stakeholders to identify new and creative opportunities to leverage customer data to support additional business processes or functions.
Work closely with stakeholders, sales groups, and technical teams to define and develop strategies for improving and enhancing the existing data infrastructure across different business units in the organization.
Change Management and Adoption
Implement and drive user adoption of new Salesforce features and product enhancements.
Communicate regularly with product owners regarding system changes, new features, and enhancements.
Keep abreast of new Salesforce & nCino features and functionality. Appropriately utilize this training to provide recommendations for process improvements.
Assist in the planning, testing, and implementation of major nCino and Salesforce releases.
Technical Responsibilities
Design, implement, and manage advanced Salesforce and nCino solutions to meet business requirements.
Ensure data integrity, accuracy, and security in Salesforce.
Manage Salesforce integrations with third-party applications.
Develop and manage reports and dashboards to provide meaningful insights to stakeholders.
Provide technical leadership and mentoring to Salesforce Operations team members.
Compensation & Benefits
The Salesforce Admin II position pays a minimum of $
90,000
.
Full‐time associates are eligible for our benefits package:
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Accounts Receivable Associate (Part-Time)
Kansas City, MO job
Job Description
You're legendary. We're hiring. Let's talk!
Apply today for an opportunity to join one of North America's top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.
Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.”
How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.
For Our Associates
At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
Preparing for your future: Imperial PFS offers a 401(k) with a company match
Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.
JOB SUMMARY:
*THIS IS A PART TIME POSITION*
The Accounts Receivable Team is responsible for all incoming cash, checks, money orders, wire transfers, and any other form of monetary receipts. Monetary receipts are applied to customer loan accounts, bank deposits (i.e. remote deposit) and cash file downloads completed and reconciled daily.
This part time position requires a highly organized, analytical professional who is cognizant of deadlines and diligent with follow-up tasks. Strong problem solving skills and attention to detail are required.
KEY RESPONSIBILITIES:
Identify all incoming client, agent, general agent, and insurance carrier payments.
Scan checks for deposit via bank software
Import remote deposit files; Review and post receipt exception items
Complete daily cash reconciliation spreadsheet
Complete receipt sourcing daily.
Process office payment adjustments/correction requests
REQUIRED SKILLS:
At least 1 - 3 years cash related experience. 10-key by touch.
Demonstrates a readiness or quickness in learning.
Displays positive outlook and behavior which lead to commitment, loyalty and good performance.
Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Seeks and takes advantage of opportunities; Asks for and offers help when needed.
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Demonstrates the ability to use one's knowledge effectively and readily in execution or performance of their work.
Demonstrates effective interactions with other departments in providing responses to inquiries
REQUIRED TO BE IN OFFICE, 3 DAYS A WEEK (M,W,F)
EDUCATION QUALIFICATIONS:
Some College/Experience equivalent
F&I Account Manager - Dealer Products & Services (Kansas City, MO)
Kansas City, KS job
Why GM Protection Sales?
GM Protection focuses on branded vehicle protection product sales as part of GM Financial, the wholly owned subsidiary and captive finance arm of General Motors. Our sales team spans the United States working with GM dealers on a variety of initiatives to drive product sales, customer loyalty, and profitability for the dealers and the brand. As a trusted advisor, you will consult with various roles within GM dealerships and collaborate with internal partners to represent GM Financial and GM Protection. If you are able to build relationships, have a heart and mind for service, communicate effectively, and enjoy a fast-paced variety in a challenging field-based role, this could be the right place for you.
If you would like to be a part of a company with an entrepreneurial spirit, join GM Protection's sales organization to develop your network and career with a stable, growing, global brand.
Responsibilities
About the role:
You will continuously strengthen current dealer relationships and improve vehicle protection contract count through consistent, approved account development and management activities. You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. You are expected to deliver results as an F&I expert and trusted advisor to generate contracts through product knowledge, industry knowledge, and training demonstrations. You will become an integral part of the value we bring to our GM dealers, as we provide real world retail experience and training from automotive professionals like you!
In this role you will:
Manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Protection products, initiatives, and systems.
Maintain effective communication with dealers and appropriate internal partners.
Be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market.
Qualifications
What makes you a dream candidate?
In-dealership one-on-one training and menu selling demonstrations, modeling the F&I sales process with dealers and customers
Participate in new account acquisitions and dealer enrollments
Demonstrate available reporting tools and dealer-facing systems
Work to resolve dealership issues related to administration of the products
Support and market all programs, systems, incentives, and rewards
Identify and resolve dealer issues presenting excessive risk to GM Financial
Promote a culture of teamwork, excellence, inclusion, and integrity
Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
Experience:
Bachelor's Degree strongly preferred, or extensive relevant experience
3-5 years of experience in the automotive industry, lending, or sales in related field required; in-dealership F&I experience strongly preferred
A proven track record of quality sales performance and client satisfaction; B2B preferred
Working Conditions:
This role may require overnight travel within the assigned territory
Responding to dealer communications outside of normal business hours
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive salary, monthly commissions, and annual incentive; this role is eligible for phone/internet allowance and company vehicle program
Work Life Balance: This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily.
#LI-RB1
#GMFjobs
Auto-ApplyRecruit Specialist I
Dickinson Financial Corporation job in Leavenworth, KS
The primary function of the Recruit Specialist is to effectively communicate with military recruiters and recruits nationwide about Armed Forces Bank, N.A. (AFB) Recruit Program. The promotion of the AFB Recruit Program requires a strong knowledge of the various military branches of service, recruiting, and recruiters, and results in opening new accounts for recruits by a Recruit Specialist.
**Responsibilities**
+ Communication with military recruits and recruiters via outbound communication (telephone, email, and letter) regarding the Recruit Program as well as the bank and bank products (accounts and convenience products). Correspondence volume (daily, weekly, and monthly) is determined by the Recruit Department Manager, according to position level and gross account totals.
+ Accept and respond to incoming military recruiter and recruit communication regarding the Recruit Program, the bank, and bank products.
+ Perform account opening and account maintenance via AEM and Navigator.
+ Research, organize, and assemble information to support promotion efforts of Recruit Program to military recruiters and recruits. This involves Recruit Database research and kit assembly for military recruiters and recruits.
+ Continual development of knowledge regarding the bank (history, policies, and procedures), banking products, and Recruit Program customer base (military recruits and recruiters).
+ Protect all client and bank information confidentially and follow all company policies.
+ Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
+ Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
+ Working at the worksite during regular business hours and/or assigned hours.
+ Other specified duties as assigned.
**Compensation & Benefits**
The Recruit Spec I position pays a minimum of $18.00 per hour. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals.
Full‐time associates are eligible for our benefits package:
+ Medical
+ Dental
+ Vision
+ 401(k) plan
+ Company paid life insurance
+ Short and Long-term disability insurance
+ Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
**Skills**
+ Self-starter; strong organizational skills and highly detail oriented.
+ Strong attention to detail and ability to complete work accurately.
+ Strong written and verbal communication skills required
+ Professional telephone skills, required.
**Education & Experience**
+ High school diploma or equivalent, required.
+ Ability to work as a positive team member in a positive team environment with fast paced, shifting priorities.
+ Sales experience, preferred.
+ Prior banking experience, preferred.
+ Military knowledge, preferred.
+ Ability to obtain clearance to be on military base, required.
**Physical Requirements**
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
Equal Opportunity Employer/Disabled/Veterans
Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email ************************
Commercial Banker
Dickinson Financial Corporation job in Kansas City, MO
Dickinson Financial Corporation and its affiliated banks-Academy Bank, N.A. and Armed Forces Bank, N.A.-rely on experienced commercial banking professionals to help clients reach their goals, to positively impact economic development in our communities, and to reach our growth objectives. The Commercial Banker's primary role will be to develop and grow commercial lending relationships in the assigned region and/or specialty lending group, including offering bank products such as deposit products and treasury management services to support a relationship-based approach. In addition to excellent client service, successful Commercial Bankers have the ability to critically review, analyze, structure, risk rate, negotiate, and document new loans and develop full relationship plans to attract new business to the Bank.
Principal Accountabilities:
Grows a self-sourced portfolio of commercial loans that is augmented with bank-generated leads. Minimum annual origination targets, optimal size of lending relationships, and overall portfolio size will vary and be provided to each loan officer based on the banker's area of expertise and assignment (e.g., National CRE, Middle Market C&I or Regional).
Manages calling program and pipeline reporting using Salesforce while maintaining client data as propriety company information.
Responsible for ensuring that clients' entire banking relationship needs are met by making introductions to our experts in private banking, treasury management, deposit products and other applicable bank products.
Fosters client relationships in a way that endears clients to bank, not limited individual(s), such as making introductions to broad team of associates, facilitating ownership and senior management client introductions, and maintaining up-to-date client information within the CRM.
Solicits, analyzes, structures, risk rates, presents for approval, and negotiates commercial loan requests.
Excels at delegating to and working with other professionals--portfolio managers, credit, closing, document preparation, loan operations, legal, and loan review-to maintain a portfolio, efficiently and effectively close loans, provide excellent client service, and develop other associates within the commercial banking and credit areas. Relying on others to complete tasks, responsible for management of portfolio to sound credit quality, overall portfolio return, client retention, and relationship banking.
Responsible for continual improvements to cost to close and cost to maintain portfolio by focusing efforts on sales and production while leveraging skills of other professionals to conduct other duties.
Mentors less experienced commercial banking associates through delegation of duties and oversight of work.
Maintains proficiency in Salesforce Client Relationship Management tool and nCino, the Bank's automated loan platform.
Ensure work premises constitutes a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business.
Understands, embodies, communicates, and instills corporate initiatives and vision, including the six Pillars of Success.
Maintains client information in complete confidence.
Completes other specified duties as assigned.
Regular attendance required, working at the assigned worksite, or assigned remote location during regular business hours and/or assigned hours.
Summer Intern
Dickinson Financial Corporation job in Kansas City, MO
The Summer Internship is a unique opportunity Academy Bank provides for an individual to experience the inner workings of a National Bank while completing a college degree in Business, Accounting, Finance, Data Science or related discipline. Successful candidates are self-motivated, love to learn, and thrive in a professional environment. They will complete work within the assigned department, receive formal professional training on topics like personal brand, professional communications, mastering interviewing skills, and more. Summer Interns also will help us solve real world problems by completing a research project that focuses on solving a business problem, culminating in a presentation to the Banks' senior officers. Summer Interns will be evaluated for future full-time employment after graduation at the bank's Kansas City headquarters.
General
Term of Internship: 8 weeks starting the first week of June and ending the last week of July, with potential for an additional two to three weeks during winter break if needed and approved by eligible department
Full-time, 32-hour work week
Monday through Thursday schedule (9:00 to 5:00 or 8:30 to 4:30), excluding the Juneteenth and Independence Day paid holidays.
$16/hour
All interns will perform real work in the assigned department, research and present on a real-work issue facing the banking industry and participate in a professionalism series that focuses on skills necessary to succeed in a professional environment, such as communication, etiquette, personal branding, and interviewing skills.
Software Engineer IV
Kansas City, MO job
IPFS is looking for an innovative and modernization-minded engineer to re-envision our entire client experience. This person will join a collaborative and design-driven team, with talent and tenure to thrive on. They will assist in leading the development, implementation, and management of technology-based business solutions. This person will design software applications to meet both functional and technical requirements for the client experience team at a high level.
The ideal engineer will possess the ability to prioritize well, communicate clearly, have a consistent track record of delivery and excellent software engineering skills. They will be able to adapt to new tech and methodologies, as needed.
Duties:
Participate in all phases of the SDLC, including requirements analysis, design, development, testing, deployment, and maintenance.
Develop dynamic and responsive user interfaces using Angular, TypeScript, HTML, CSS, and related front-end frameworks and libraries.
Design and develop robust and scalable back-end services and APIs using C#, ASP.NET MVC, .NET Core, and Web API.
Integrate front-end applications with back-end APIs.
Work with SQL Server databases to design schemas, write queries, and manage data.
Write clean, well-documented, and testable code.
Perform code reviews, refactor code, and ensure adherence to coding standards and best practices.
Implement unit and integration tests to ensure software quality.
Provide technical guidance and mentorship to junior developers, sharing knowledge and promoting best practices.
Percentage of time spent on duties will be as follows:
Software development including database design, solution architecture, and project planning - 80%
Production and incident support - 20%
Required Skills:
5 to 9 years extensive experience in .NET development, particularly with MVC, Angular, and C#.
Proficiency in Angular and related front-end technologies (TypeScript, HTML, CSS, JavaScript).
Strong understanding: of object-oriented programming (OOP) principles and design patterns.
Extensive experience with database systems and SQL.
Familiarity with Git version control system.
Knowledge of Azure cloud platforms.
Good Analytical and problem-solving skills
Strong problem-solving skills and the ability to work independently and as part of a team.
Excellent communication skills for collaborating with team members and stakeholders.
Required Skills & Education:
Degree in Computer Science or equivalent experience
#IPFS
Bank Secrecy Act Analyst
Dickinson Financial Corporation job in Kansas City, MO
The BSA Fintech Analyst plays a key role in supporting the oversight and execution of Dickinson Financial Corporation's ("DFC") BSA/AML Program within the Banking-as-a-Service (BaaS) segment. Reporting to the Director of BSA, this position is responsible for managing critical components of the Fintech BSA/AML framework in close collaboration with leadership. The Analyst contributes to DFC's mission of delivering BaaS solutions in a safe, sound, and compliant manner by identifying, monitoring, investigating, and reporting suspicious activities related to fraud, money laundering, and other potential violations of law. This role ensures timely and accurate completion of all related tasks and reporting obligations, maintaining strong alignment with regulatory expectations and internal standards.
**Responsibilities**
+ Support the development and ongoing maintenance of BaaS-related policies and procedures in alignment with current regulations, including BSA, AML, CIP, and OFAC requirements.
+ Assist the Director of BSA in evaluating prospective Fintech partners through interviews, policy and procedure reviews, and risk assessments.
+ Monitor daily BSA/AML/CFT and OFAC-related activities of BaaS partners to ensure timely and effective investigation of suspicious or potentially fraudulent transactions.
+ Compile and prepare data for reporting to various levels of management, including the Board of Directors.
+ Gather and organize documentation for BSA/AML-related exams, audits, model validations, law enforcement inquiries, subpoenas, and other regulatory requests.
+ Respond to Section 314(a) Patriot Act search requests by collecting and documenting relevant information.
+ Ensure regulatory reports are prepared accurately, submitted on time, and properly documented and retained.
+ Investigate and draft recommendations for BaaS-related Suspicious Activity Reports (SARs), ensuring thorough and accurate reporting.
+ Maintain quality control standards for all BaaS-related report filings.
+ Collaborate with other business units to streamline and improve compliance-related processes.
+ Actively engage in professional development, including one-on-one meetings, departmental discussions, and other assigned BSA compliance duties.
+ Attend BSA/AML training sessions to stay current on industry best practices, laws, regulations, and internal policies.
+ Conduct all responsibilities in full compliance with applicable laws, regulations, and bank policies.
+ Communicate with branch associates and other departments to clarify client activity, while maintaining strict confidentiality.
+ Make sound, risk-based decisions and recommendations regarding client activity, including escalation or continued monitoring as needed.
+ Protect all client and bank information confidentially and follow all company policies.
+ Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
+ Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
+ Working at the worksite during regular business hours and/or assigned hours.
+ Other specified duties as assigned.
**Skills**
+ Strong analytical skills with the ability to conduct thorough and logical investigations.
+ Ability to understand and work with complex concepts independently, with minimal guidance.
+ Adaptability and flexibility in managing shifting priorities, deadlines, and high-volume workflows in a fast-paced environment.
+ Proven ability to build and maintain effective working relationships across departments and with external partners.
+ High level of professionalism and discretion in handling sensitive and confidential information.
+ Keen ability to recognize and assess potentially suspicious client activity.
+ Excellent interpersonal, verbal, and written communication skills.
+ Strong time management skills with the ability to work independently and collaboratively within a team.
+ Exceptional attention to detail, problem-solving abilities, and a commitment to producing high-quality work.
+ Proficiency in Microsoft Word and Excel.
+ Self-driven and results-oriented with a proactive approach to responsibilities.
+ Well-developed organizational skills with the ability to manage multiple tasks efficiently.
**Education & Experience**
+ Bachelor's degree in business administration, Finance, or a related field or equivalent professional experience in a relevant domain.
+ Minimum of 3-4 years of hands-on experience conducting investigations in BSA/AML compliance. Required.
+ Strong understanding of Banking-as-a-Service (BaaS), Fintech, and/or traditional banking operations and systems. Required.
+ Proficiency with BSA/AML interdiction software is required. Familiarity with platforms such as Verafin or Unit21 is preferred.
+ Demonstrated ability to make timely, high-quality decisions in complex or ambiguous situations. Strong analytical and critical thinking skills are essential.
**Physical Requirements**
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
**Benefits**
Full‐time associates are eligible for our benefits package:
+ Medical
+ Dental
+ Vision
+ 401(k) plan
+ Company paid life insurance
+ Short and Long-term disability insurance
+ Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Equal Opportunity Employer/Disabled/Veterans
Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email ************************
Exception Item Processor
Dickinson Financial Corporation job in Kansas City, MO
The Exception Item Processor I will focus on adjustment and research in Item Processing. This role is responsible for investigating and resolving discrepancies related to customer accounts, including encoding errors, deposit adjustments, forgeries and other research inquiries. This role ensures accuracy, compliance with regulatory guidelines, and timely resolution of issues to maintain customer satisfaction and operational integrity.
Responsibilities
Research and resolve adjustments by investigating encoding errors, deposit discrepancies, and other account-related issues using internal systems.
Research and process forgery cases.
Process corrections by posting adjustments accurately to client accounts and general ledgers, ensuring compliance with internal policies and regulatory standards.
Provide timely updates to internal teams and external clients regarding adjustment status and resolution.
Maintain detailed records of adjustments with supporting documentation and communications for audit and retention purposes.
Cross-function support by assisting with exception item processing and providing back up support as needed for related operational tasks.
Protect all client and bank information confidentially and follow all company policies.
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Working at the worksite during regular business hours and/or assigned hours.
Other specified duties as assigned.
Compensation & Benefits
The Exception Item Processor I position pays a minimum of $18.00 per hour.
Full‐time associates are eligible for our benefits package:
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Business Development Manager
Dickinson Financial Corporation job in Kearney, MO
The Business Development Manager is responsible for the overall business production of assigned banking center. A successful Business Development Manager will build a profitable banking center through outside sales and promotion of bank products to qualified clients by ethical oversight of bank operations, and by fostering a positive environment that provides superior client experience and associate engagement. This is a unique opportunity for a highly motivated, results-oriented sales professional to build a banking center from the ground up. Experience as well as number of accounts, total deposits, and banking center profitability will create the opportunity for career progression.
**Responsibilities**
+ Produces, measures, manages, and sets strategy for sales based on daily / monthly / quarterly / annual budgeted goals. Responsible for a majority of the new business for the banking center based on generating own leads. During the first year, and thereafter as needed, will follow leads generated from targeted marketing campaigns.
+ Works closely with marketing and other retail teams in coordinating marketing campaigns and other sales activities; suggests areas of focus and marketing strategies.
+ Responsible for reaching specified annual goals, including establishing a minimum of 12 COI connections; actively connecting with target client groups; and actively participating in civic leadership program, local Chambers of Commerce, and local high-impact not-for-profit organizations.
+ Spends at least 80% of time in outside sales, marketing bank products to target clients outside the banking center by contacting potential consumers, businesses, and community/civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing clients to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with clients; cross selling new products to current bank clients. Expected to have at least 15 pre-set sales calls and an additional 20 other sales activities per week.
+ Ensures client experience is "fast, easy, and personal" consistent with Company client service standards. This will be accomplished by modeling, training, and recruiting for correct behavior.
+ Holds team accountable for banking center procedures to ensure profitable and secure business. Will delegate banking center operations such as confirming operation of video cameras and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs.
+ Holds team accountable for ensuring banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business.
+ Responsible for knowing, following, and ensuring all banking center associates' adherence to all bank policies and procedures and applicable state and federal laws. Promotes ethical environment by modeling integrity and requiring ethical behaviors of all associates.
+ Will typically supervise staff of approximately two associates, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing, and delivering performance evaluations, preparing, and delivering discipline, and terminating, when appropriate. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion.
+ Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies.
+ Protect all client and bank information confidentially and follow all company policies.
+ Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
+ Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
+ Working at the worksite during regular business hours and/or assigned hours.
+ Other specified duties as assigned.
**Compensation & Benefits**
The Business Development Manager position pays a minimum of $7 _0,000 - $80,000 per year_ . This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals.
Full‐time associates are eligible for our benefits package:
+ Medical
+ Dental
+ Vision
+ 401(k) plan
+ Company paid life insurance
+ Short and Long-term disability insurance
+ Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
**Skills**
+ Proficiency with Salesforce platform preferred.
+ Proven track record of business development skills.
+ Strong written and verbal communication skills.
+ Proficiency with common computer programs (i.e. Windows, MS Office, email, etc.)
+ Ability to be NMLS licensed and registered
**Education & Experience**
+ Bachelor's degree preferred.
+ 5+ years of outside sales experience required; financial services or technical sales preferred.
+ 2+ years management/supervisory experience required; experience supervising sales staff preferred.
+ Financial services aptitude.
+ High emotional intelligence with proven ability to motivate and coach others.
+ Understanding of retail banking loan and deposit products preferred.
+ Travel within the local region is required. If transporting oneself, a valid driver's license in the state of primary residence is required.
**Physical Requirements**
The work environment is typical of a standard office or retail banking setting. The involves frequent, sustained periods of sitting but also frequent sustained periods of standing. The position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. The position requires the ability to transport oneself from one local work site to another local work site via automobile or other public transportation on a frequent basis. Exposure to the elements is possible while outdoors. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires occasional lifting and/or the exerting of up to 25 pounds of force.
Equal Opportunity Employer/Disabled/Veterans
Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email ************************
Personal Banker
Dickinson Financial Corporation job in Overland Park, KS
Personal Bankers are enthusiastic/self-motivated individuals with proven success at delivering solutions that help our clients achieve financial freedom and peace of mind. Personal Bankers achieve this vision by building professional relationships with existing and potential clients to understand their financial needs, to deliver valuable products and services to meet those needs and to complete the account opening process accurately. Successful Personal Bankers are enthusiastic about delivering an excellent client experience; understanding and promoting bank products and services to individuals and companies; conducting accurate banking transactions in a fast-paced environment and working with a team to achieve individual and group goals.
Responsibilities
Provides "fast, easy, and personal" consistent with Company client service standards, including by resolving problems, building relationships, handling special requests, greeting clients in a friendly manner that makes them feel welcome to Academy Bank, and taking ownership in all situations ensuring follow through and a timely resolution.
Promotes consumer/small business banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center, that include handing out product brochures, engaging potential clients in conversations about banking needs, and speaking with knowledge and positivity about the bank's products and services.
Achieves specific sales goals on a daily, monthly, quarterly and annual basis.
Develops and maintains relationships with business partners to maximize opportunities and to achieve sales standards. Provides a broad base of financial services with the goal of earning 100% of the client's business.
Opens checking and savings accounts, processes client transactions, and recommends other bank products, including credit cards and loans.
Actively demonstrates digital expertise by using our digital platforms and educating clients and associates about our digital banking platforms. This includes, but is not limited to, online banking and bill pay/external transfers, mobile banking app to include text alerts and mobile deposits, usage of smart ATM/ITM's, usage of chat box, and all other self-service channels.
Works closely with clients and business partners to refer products and services to other business lines.
Educates and provides clients with other banking services; resolves client concerns and issues efficiently and effectively.
Ethically conducts operational tasks related to protecting client and bank assets related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, accurately completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation.
Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors, and associates.
When delegated by Banking Center Manager, implements all banking center operations procedures, including accurate maintenance of cash supplies, timely auditing, accurate documentation of banking transactions, compliance requirements, and acts with overall operational integrity.
Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Associate Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training.
Protect all client and bank information confidentially and follow all company policies.
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Working at the worksite during regular business hours and/or assigned hours.
Other specified duties as assigned.
Compensation & Benefits
The Personal Banker position pays a minimum of $16.50 per hour. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals.
Full‐time associates are eligible for our benefits package:
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
BSA FinTech Analyst
Dickinson Financial Corporation job in Kansas City, MO
The BSA Fintech Analyst plays a key role in supporting the oversight and execution of Dickinson Financial Corporation's (“DFC”) BSA/AML Program within the Banking-as-a-Service (BaaS) segment. Reporting to the Director of BSA, this position is responsible for managing critical components of the Fintech BSA/AML framework in close collaboration with leadership. The Analyst contributes to DFC's mission of delivering BaaS solutions in a safe, sound, and compliant manner by identifying, monitoring, investigating, and reporting suspicious activities related to fraud, money laundering, and other potential violations of law. This role ensures timely and accurate completion of all related tasks and reporting obligations, maintaining strong alignment with regulatory expectations and internal standards.
Responsibilities
Support the development and ongoing maintenance of BaaS-related policies and procedures in alignment with current regulations, including BSA, AML, CIP, and OFAC requirements.
Assist the Director of BSA in evaluating prospective Fintech partners through interviews, policy and procedure reviews, and risk assessments.
Monitor daily BSA/AML/CFT and OFAC-related activities of BaaS partners to ensure timely and effective investigation of suspicious or potentially fraudulent transactions.
Compile and prepare data for reporting to various levels of management, including the Board of Directors.
Gather and organize documentation for BSA/AML-related exams, audits, model validations, law enforcement inquiries, subpoenas, and other regulatory requests.
Respond to Section 314(a) Patriot Act search requests by collecting and documenting relevant information.
Ensure regulatory reports are prepared accurately, submitted on time, and properly documented and retained.
Investigate and draft recommendations for BaaS-related Suspicious Activity Reports (SARs), ensuring thorough and accurate reporting.
Maintain quality control standards for all BaaS-related report filings.
Collaborate with other business units to streamline and improve compliance-related processes.
Actively engage in professional development, including one-on-one meetings, departmental discussions, and other assigned BSA compliance duties.
Attend BSA/AML training sessions to stay current on industry best practices, laws, regulations, and internal policies.
Conduct all responsibilities in full compliance with applicable laws, regulations, and bank policies.
Communicate with branch associates and other departments to clarify client activity, while maintaining strict confidentiality.
Make sound, risk-based decisions and recommendations regarding client activity, including escalation or continued monitoring as needed.
Protect all client and bank information confidentially and follow all company policies.
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Working at the worksite during regular business hours and/or assigned hours.
Other specified duties as assigned.
ACH Specialist
Kansas City, MO job
As an integral member of our banking operations, this position plays a crucial role in ensuring the accurate and timely processing of Automated Clearing House (ACH) exceptions, and Regulation E Claims. Meticulous attention to detail and strong understanding of ACH regulations will contribute to maintaining the highest standards of efficiency, compliance, and client satisfaction.
Responsibilities
Process and investigate Regulation E claims related to ACH transactions.
Track volume for month end reporting.
Assist internal departments with ACH inquiries.
Protect all client and bank information confidentially and follow all company policies.
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Working at the worksite during regular business hours and/or assigned hours.
Other specified duties as assigned.
Compensation & Benefits
The ACH Spec I position pays a minimum of $18.00 per hour.
Full‐time associates are eligible for our benefits package:
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Universal Banking Rep I
Dickinson Financial Corporation job in Leavenworth, KS
The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking interactions. Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking interactions. The agent will work as part of a team under the direction of the center manager and assigned team leads. The agent will be responsible for supporting department objectives through direct client interactions, adhering to quality standards, and performing light administrative tasks.
A successful agent will be a client focused team player who is comfortable interacting with clients through video and other forms of client-facing technology such as email and live chat in order to complete banking transactions provide client service, support and recommending other products and services. The agent must be focused on the delivering of exceptional client service during each client interaction.
Full‐time associates are eligible for our benefit package that includes: medical, dental, and vision insurance; 401(k) plan; Company paid life insurance, short and long term disability insurance; Company paid vacation, sick leave, holidays, and more! Position will remain open until a qualified applicant is hired.
Principal Accountabilities:
Delivers Fast, Easy, and Personal client service consistent with company's standards with each client and associate interaction.
Work as part of a team of client-facing associates who exhibit a strong professional and client-focused orientation in all client interactions.
Provide front-line cient support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels.
Receive, process, and fulfill client requests and product applications submitted through web forms, via email, fax, electronic support forms, and account applications, for all institutions. Representatives will work requests submitted through the web sites, outbound sales, and from the client care center.
Process client support requests and inquiries including, but not limited to: Reg E Inquires, Stop Payments, ACH inquires, Account Information. Close accounts, Password Resets etc.
Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, and deliver fulfillment materials, and upload approved accounts.
Perform all tasks necessary to process secured credit card collateral accounts and refer applications to the credit department for further processing.
Maintain a personally professional and presentable appearance in all internal and external client interactions.
Ethically conducts operational tasks related to protecting client and bank assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation.
Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates.
The ability to adhere to specific quality standards, codes of conduct and professionalism.
Be fully proficient in video teller and online banking tasks.
Engage with clients in a professional and friendly manner while providing a positive brand experience during each client interaction.
Process bank transactions including check cashing, withdrawals, account inquires and other transactions and inquiries in accordance with bank policies and procedures.
Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee handbook policies; and Operations, Audit, and Security policies through regular and thorough training.
Assist with troubleshooting and issue resolution tasks associated with Interactive Teller Machines and liaise appropriately with center management, branch, operations, and IT staff in problem identification and resolution.
Perform administrative tasks as assigned.
Work with individuals in other departments (retail branches, client care, online banking, and client relations) to address Universal Teller Center customer service issues and escalations.
The agent must be able to work a schedule commensurate with Retail Branch and Interactive Teller Machine hours of operation which may include evening and weekend shift assignments
Maintain customer confidentiality.
Ad hoc duties as assigned
Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.
Solutions Architect
Dickinson Financial Corporation job in Kansas City, MO
The Solutions Architect is responsible for designing, implementing, and managing cloud solutions to meet the organization's business requirements. This role involves collaborating with various stakeholders to develop and deploy scalable, secure, and efficient cloud architectures. The Solutions Architect will ensure the integration of Azure services with existing systems and lead the migration of on-premises workloads to the cloud.
Additionally, the Solutions Architect's role includes maintaining up-to-date knowledge of Azure services, tools, and best practices. This individual will also oversee the development of policies and procedures for cloud resource management, security, and compliance. They are responsible for working with technical teams to monitoring performance, optimizing costs, ensure high availability and disaster recovery capabilities.
Responsibilities
Develop and design cloud infrastructure solutions that align with business requirements and technical specifications.
Create and maintain architectural documentation, including diagrams, models, and blueprints.
Collaborate with stakeholders to understand their business needs and provide expert guidance on Azure solutions.
Provide technical leadership and mentorship to technical teams, ensuring successful project delivery.
Monitor and optimize the performance of infrastructure solutions to ensure scalability and reliability.
Implement and maintain best practices for Azure solutions, including identity management and data protection.
Lead the implementation of Azure solutions, ensuring best practices and industry standards are followed.
Identify and resolve technical issues related to Azure solutions in a timely manner.
Continuous Improvement: Stay up to date with the latest Azure technologies and trends, and continuously improve solutions and processes.
Protect all client and bank information confidentially and follow all company policies.
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Working at the worksite during regular business hours and/or assigned hours.
Other specified duties as assigned.
Compensation & Benefits
The Solutions Architect position pays a minimum of $115,000.
Full‐time associates are eligible for our benefits package:
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
IT Manager Network Communications
Dickinson Financial Corporation job in Kansas City, MO
Plan, organize, lead, and manage staff and overall network operations to ensure the stable operation of the organization's IT network infrastructure to meet current and future business requirements. This includes developing, maintaining, supporting, and optimizing key functional areas to include network (voice, data, video, contact center) communication infrastructure and services, and the network infrastructure within the primary and backup data center environments. The IT Network Manager will also schedule and direct activities to resolve telecommunications services problems in a prompt and effective manner.
Responsibilities
Strategy & Planning
Design and implement short and long-term strategic plans to ensure network infrastructure capacity and capabilities meet existing and future requirements.
Develop, implement, maintain, and enforce policies, procedures, and associated training plans for the network infrastructure design, security, and administration. Ensure compliance with regulatory and legal requirements, and other relevant industry best practices.
Participate in the development of IT strategies in collaboration with bank and IT senior management. Conduct research and make recommendations on products, services, protocols, and standards in support of all network infrastructure procurement and development efforts.
In conjunction with the Manager of IT Service Support, establish service level agreements with business units for customer and employee-facing IT services.
Procurement & Implementation
Prepare RFPs and contracts, scope of work reports, and implementation project and support documentation for network infrastructure projects and associated efforts.
Negotiate with vendors, outsourcers, and contractors to secure appropriate network equipment and service support.
Plan and deploy appropriate network security measures in conjunction with the Chief Information Security Officer and team. Ensure that all network infrastructure meets the appropriate security best practices and policies.
Operational Management
Lead and develop the network team's talent and expertise to strengthen the support levels provided by the team.
Lead and deploy appropriate network equipment to support the conference room technology and strategy.
Lead continual network assessments to ensure appropriate the appropriate bandwidth and latency can support critical bank applications.
Manage and set priorities for the design, maintenance, development, and evaluation of all network infrastructure systems.
Conduct feasibility studies for various upgrade projects, improvements, and other conversions.
Establish standards for training and education regarding the network infrastructure equipment in place within the environment.
Define hardware and software standards in conjunction with owners and stakeholders.
Test and monitor the network performance and provide quantitative performance statistics, KPI measurements, and reports to demonstrate operational effectiveness, compliance with standards and objectives, and to manage capacity.
Manage operational costs and conduct near and long-term financial capital and expense forecasts for expanded functionality/user base.
Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users regarding pertinent to the network infrastructure activities.
Practice IT asset management, including maintenance of component inventory and related documentation.
Other
Protect all client and bank information confidentially and follow all company policies.
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Working at the worksite during regular business hours and/or assigned hours.
Other specified duties as assigned.
Compensation & Benefits
The IT Network Communications Manager position pays a minimum of $145,000.
Full‐time associates are eligible for our benefits package:
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Business Development Manager
Dickinson Financial Corporation job in Kearney, MO
The Business Development Manager is responsible for the overall business production of assigned banking center. A successful Business Development Manager will build a profitable banking center through outside sales and promotion of bank products to qualified clients by ethical oversight of bank operations, and by fostering a positive environment that provides superior client experience and associate engagement. This is a unique opportunity for a highly motivated, results-oriented sales professional to build a banking center from the ground up. Experience as well as number of accounts, total deposits, and banking center profitability will create the opportunity for career progression.
Responsibilities
Produces, measures, manages, and sets strategy for sales based on daily / monthly / quarterly / annual budgeted goals. Responsible for a majority of the new business for the banking center based on generating own leads. During the first year, and thereafter as needed, will follow leads generated from targeted marketing campaigns.
Works closely with marketing and other retail teams in coordinating marketing campaigns and other sales activities; suggests areas of focus and marketing strategies.
Responsible for reaching specified annual goals, including establishing a minimum of 12 COI connections; actively connecting with target client groups; and actively participating in civic leadership program, local Chambers of Commerce, and local high-impact not-for-profit organizations.
Spends at least 80% of time in outside sales, marketing bank products to target clients outside the banking center by contacting potential consumers, businesses, and community/civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing clients to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with clients; cross selling new products to current bank clients. Expected to have at least 15 pre-set sales calls and an additional 20 other sales activities per week.
Ensures client experience is "fast, easy, and personal" consistent with Company client service standards. This will be accomplished by modeling, training, and recruiting for correct behavior.
Holds team accountable for banking center procedures to ensure profitable and secure business. Will delegate banking center operations such as confirming operation of video cameras and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs.
Holds team accountable for ensuring banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business.
Responsible for knowing, following, and ensuring all banking center associates' adherence to all bank policies and procedures and applicable state and federal laws. Promotes ethical environment by modeling integrity and requiring ethical behaviors of all associates.
Will typically supervise staff of approximately two associates, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing, and delivering performance evaluations, preparing, and delivering discipline, and terminating, when appropriate. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion.
Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies.
Protect all client and bank information confidentially and follow all company policies.
Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
Working at the worksite during regular business hours and/or assigned hours.
Other specified duties as assigned.
Compensation & Benefits
The Business Development Manager position pays a minimum of $
60,000 - $70,000 per year
. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals.
Full‐time associates are eligible for our benefits package:
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Exception Item Processor
Dickinson Financial Corporation job in Kansas City, MO
The Exception Item Processor I will focus on adjustment and research in Item Processing. This role is responsible for investigating and resolving discrepancies related to customer accounts, including encoding errors, deposit adjustments, forgeries and other research inquiries. This role ensures accuracy, compliance with regulatory guidelines, and timely resolution of issues to maintain customer satisfaction and operational integrity.
**Responsibilities**
+ Research and resolve adjustments by investigating encoding errors, deposit discrepancies, and other account-related issues using internal systems.
+ Research and process forgery cases.
+ Process corrections by posting adjustments accurately to client accounts and general ledgers, ensuring compliance with internal policies and regulatory standards.
+ Provide timely updates to internal teams and external clients regarding adjustment status and resolution.
+ Maintain detailed records of adjustments with supporting documentation and communications for audit and retention purposes.
+ Cross-function support by assisting with exception item processing and providing back up support as needed for related operational tasks.
+ Protect all client and bank information confidentially and follow all company policies.
+ Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
+ Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
+ Working at the worksite during regular business hours and/or assigned hours.
+ Other specified duties as assigned.
**Compensation & Benefits**
The Exception Item Processor I position pays a minimum of $18.00 per hour.
Full‐time associates are eligible for our benefits package:
+ Medical
+ Dental
+ Vision
+ 401(k) plan
+ Company paid life insurance
+ Short and Long-term disability insurance
+ Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
**Skills**
+ Strong attention to detail and ability to complete work accurately.
+ Ability to organize work.
+ Strong written and verbal communication skills, required.
+ Must be able to work independently and adapt to change easily.
+ Proficient Microsoft Office suite of products.
**Education & Experience**
+ High school diploma or equivalent, required.
+ Minimum of 1+ year(s) experience in exceptions processing, to include operations, required.
+ Experience with software applications Navigator, Director, MS Excel and Word, preferred.
**Physical Requirements**
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
Equal Opportunity Employer/Disabled/Veterans
Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email ************************
Commercial Banker Trainee
Dickinson Financial Corporation job in Kansas City, MO
The Commercial Banker Trainee is part of the Commercial Banker Development Program which will provide training in commercial credit, loan review, loan operations, and commercial lending through shadowing a commercial lender. **Responsibilities**
Within the Commercial Credit Department, the Commercial Banker Trainee will receive training and then be able to perform the following tasks:
+ Financial statement spreads.
+ Financial analysis of commercial loans (both real estate and commercial and industrial).
+ Prepare well-written financial analysis of loans for presentation to loan officers and/or loan committee.
+ Complete financial analysis reports that are completed in a quality manner and within service timeline expectations.
+ Effective communicator with lending officers, supervisors, and co-workers to provide for effective follow up on credit reviews.
+ Other special projects or other tasks as required by supervisor/manager.
Within the Loan Review Department, the Commercial Banker Trainee will receive on-the-job training and then will be able to perform the following tasks:
+ Review commercial credits to determine whether any change in risk rating should be made.
+ Prepare written reports of loan review findings.
+ Present to Loan Review Department supervisors on the findings during a specific commercial loan review.
Within the Loan Officer shadowing process, the Commercial Banker Trainee will be able to perform the following tasks:
+ Assist the loan officer with creation of the Credit Approval Submission (CAS) document for loan approvals.
+ Assist the loan officer with borrower contact in obtaining financial information and other required loan documentation.
+ Conduct property inspections of collateral securing commercial loans.
+ Participate in loan meetings with borrowers and the Commercial Loan Officer.
+ Ability to apply skills toward effective financial analysis of borrower's financial statements, cash flow analysis, and analysis of commercial credit.
+ The individual will be able to perform credit analysis of noncomplex credits with the expectation that progress will be made toward more complex credit analysis after fulfilling the minimum job responsibilities.
+ The individual will be able to apply Bank Credit Underwriting standards to other functions including loan review and loan origination.
+ The expectations will coincide with the Commercial Banker Trainee's level of experience and after training programs
+ Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
+ Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
+ Working at the worksite during regular business hours and/or assigned hours.
+ Other specified duties as assigned.
Skills
- Strong attention to detail and ability to complete work accurately.
- Ability to organize work.
- Strong written and verbal communication skills, required.
- Strong ability to make presentations both in writing and orally.
- Strong analytical skills.
- Proficient in Microsoft Office suite of products.
Education & Experience
The Commercial Banker Trainee will generally possess an undergraduate degree in either the field of accounting, finance, economics, real estate, business administration, or related field. Work experience in commercial banking is not required.
Physical Requirements
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or
written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
**Compensation & Benefits**
The Commercial Banker Trainee position pays a minimum of $24.05.
Full‐time associates are eligible for our benefits package:
+ Medical
+ Dental
+ Vision
+ 401(k) plan
+ Company paid life insurance
+ Short and Long-term disability insurance
+ Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Equal Opportunity Employer/Disabled/Veterans
Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email ************************