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Become A Dietary Aide, Serving

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Working As A Dietary Aide, Serving

  • Performing for or Working Directly with the Public
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Handling and Moving Objects
  • Training and Teaching Others
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • $68,671

    Average Salary

What Does A Dietary Aide, Serving Do

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

Duties

Food and beverage serving and related workers typically do the following:

  • Greet customers and answer their questions about menu items and specials
  • Take food or drink orders from customers
  • Prepare food and drink orders, such as sandwiches, salads, and coffee
  • Relay customers’ orders to other kitchen staff
  • Serve food and drinks to customers at a counter, at a stand, or in a hotel room
  • Clean assigned work areas, dining tables, or serving counters
  • Replenish and stock service stations, cabinets, and tables
  • Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers’ food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

The following are examples of types of food and beverage serving and related workers: 

Combined food preparation and serving workers, including fast food, are employed primarily by fast-food restaurants. They take food and beverage orders, prepare or retrieve items when ready, fill cups with beverages, and accept customers’ payments. They also heat food items and make salads and sandwiches.

Counter attendants take orders and serve food over a counter in snack bars, cafeterias, movie theaters, and coffee shops. They fill cups with coffee, soda, and other beverages, and may prepare fountain specialties, such as milkshakes and ice cream sundaes. Counter attendants take carryout orders from diners and wrap or place items in containers. They clean counters, prepare itemized bills, and accept customers’ payments.

Food servers, nonrestaurant, serve food to customers outside of a restaurant environment. Many deliver room service meals in hotels or meals to hospital rooms. Some act as carhops, bringing orders to customers in parked cars.

Dining room and cafeteria attendants and bartender helpers—sometimes collectively referred to as bus staff—help waiters, waitresses, and bartenders by cleaning and setting tables, removing dirty dishes, and keeping serving areas stocked with supplies. They also may help waiters and waitresses by bringing meals out of the kitchen, distributing dishes to diners, filling water glasses, and delivering condiments. Cafeteria attendants stock serving tables with food trays, dishes, and silverware. They sometimes carry trays to dining tables for customers. Bartender helpers keep bar equipment clean and glasses washed. 

Hosts and hostesses greet customers and manage reservation and waiting lists. They may direct customers to coatrooms, restrooms, or a waiting area until their table is ready. Hosts and hostesses assign guests to tables suitable for the size of their group, escort patrons to their seats, and provide menus. They also take reservations over the phone, arrange parties, and help with other customers’ requests.

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How To Become A Dietary Aide, Serving

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.

Education

There are no formal education requirements for becoming a food and beverage serving worker.

Training

Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.

Advancement

Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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Dietary Aide, Serving Career Paths

Dietary Aide, Serving
Shift Manager Kitchen Manager Executive Chef
Assistant Food Service Director
5 Yearsyrs
Crew Member Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Direct Support Professional Service Coordinator Sales Coordinator
Catering Sales Manager
5 Yearsyrs
Cook/Dietary Aide Dietary Manager
Certified Dietary Manager
8 Yearsyrs
Prep Cook Sous Chef
Chef Manager
6 Yearsyrs
Janitor Merchandiser Baker
Chef/Kitchen Manager
5 Yearsyrs
Resident Assistant Assistant Director Director Of Food And Beverage
Clubhouse Manager
5 Yearsyrs
Cook/Dietary Aide Dietary Cook Chef
Dietary Manager
6 Yearsyrs
Shift Manager Restaurant Manager Catering Manager
Director Of Catering
7 Yearsyrs
Home Health Aid Case Manager Assistant Director
Director Of Food And Beverage
9 Yearsyrs
Hostess General Manager Food Service Director
Director Of Food And Nutrition Services
9 Yearsyrs
Call Center Representative Night Auditor Assistant General Manager
Food And Beverage Manager
5 Yearsyrs
Crew Member General Manager
Food Service Director
9 Yearsyrs
Prep Cook Chef Executive Chef
Food Service Manager
5 Yearsyrs
Security Officer School Bus Driver Food Service Worker
Food Service Supervisor
5 Yearsyrs
Janitor Home Health Aid Activities Director
Life Enrichment Director
7 Yearsyrs
Med Technician Patient Care Manager Patient Services Manager
Nutrition Services Manager
6 Yearsyrs
Direct Support Professional Program Coordinator Project Manager
Owner/Manager
6 Yearsyrs
Home Health Aid Service Representative Account Executive
Sales/Marketing
5 Yearsyrs
Hostess Instructor Program Director
Unit Director
5 Yearsyrs
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Dietary Aide, Serving Demographics

Gender

Female

76.3%

Male

21.3%

Unknown

2.4%
Ethnicity

White

66.1%

Hispanic or Latino

14.4%

Black or African American

10.3%

Asian

6.0%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

53.3%

French

16.7%

German

6.7%

Portuguese

3.3%

Vietnamese

3.3%

Bosnian

3.3%

Turkish

3.3%

Gujarati

3.3%

Hindi

3.3%

Italian

3.3%
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Dietary Aide, Serving Education

Schools

Saint Louis Community College

7.8%

Cleveland State University

6.5%

Saint Petersburg College

6.5%

University of South Florida

5.2%

University of Southern Indiana

5.2%

Grand Rapids Community College

5.2%

Community College of Philadelphia

5.2%

Pima Community College

5.2%

Palm Beach State College

5.2%

University of Florida

5.2%

University of Missouri - Saint Louis

5.2%

Lorain County Community College

5.2%

Empire Beauty School

5.2%

Lansing Community College

3.9%

Minnesota State University - Mankato

3.9%

Wright Career College

3.9%

Henry Ford College

3.9%

Rock Valley College

3.9%

Michigan State University

3.9%

Bowling Green State University

3.9%
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Majors

Business

15.3%

Nursing

13.1%

Medical Assisting Services

8.9%

General Studies

7.5%

Criminal Justice

7.3%

Health Care Administration

6.6%

Psychology

6.3%

Culinary Arts

3.3%

Social Work

3.1%

Nursing Assistants

3.1%

Early Childhood Education

2.8%

Education

2.8%

Medical Technician

2.8%

Human Development

2.8%

Accounting

2.8%

Food And Nutrition

2.6%

Cosmetology

2.6%

Computer Science

2.1%

Biology

2.1%

Dietetics

2.1%
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Degrees

Other

45.7%

Bachelors

21.0%

Associate

17.8%

Certificate

8.7%

Diploma

3.5%

Masters

2.5%

License

0.7%
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Dietary Aide, Serving Videos

DITL - Amy, a Dietary Aide

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Top Skills for A Dietary Aide, Serving

  1. Washes
  2. Meal Trays
  3. Food Safety
You can check out examples of real life uses of top skills on resumes here:
  • Assisted with cooking , Set up meal trays for room service and retrieved food trays.
  • Serve customers in a timely, friendly and professional manor-Kitchen/Dining cleaning duties-Food Safety and Laws-Wash Dishes-Food Prep
  • Maintain clean and professional upscale appearance Provide food delivery to residents who are unable to attend dinner in the dining area
  • Assisted in the cleaning of the kitchen equipment, food storage area, and supply areas according to the facility schedule.
  • Serve clients at meal times, clear and clean tables, wash dishes and any other duties assigned.

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