Dietetic assistant job description

How to Apply

A cover letter is NOT required for consideration.

Summary

Call Center position, within the department of Patient Food and Nutrition Services, that is dedicated to supporting patients, departmental staff members and allied health professionals. This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and seamless entity.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:

* Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
* Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Responsibilities*

* Responds to a high volume of room service patient telephone requests; enters selections into CBORD software program
* Obtain patient's meal selections for their prescribed diet order. Use a portable wireless computing device to enter selections into CBORD.
* Utilize CBORD and MiChart computer systems to verify diet order and allergy information
* Resolves routines questions and problems, and refers more complex issues to higher levels
* Enters outpatient billing information into computer software system
* Perform general office tasks such as preparing copies and printing reports
* Delivers menus and other food service related items to inpatient nursing units

Required Qualifications*

* High School Diploma.
* Must possess basic computer skills and the ability to learn new computer applications. Proficient in utilization of email systems.
* Strong interpersonal and communication skills. Able to exhibit a professional and positive image when interacting with patients, departmental staff members and allied health professionals. Able to function as a team member with flexibility in a changing and challenging work environment.
* Able to lift 15 pounds and walk a considerable distance.

Desired Qualifications*

* Associate degree, or post high school education at an accredited university or college.
* Work or volunteer experience related to healthcare and/or dietetics.
* Demonstration of customer service and problem-solving skills.
* Experience working with MiChart and CBORD software.

Work Schedule

This posting is for the morning, day, and evening shift openings. Staff working this position can expect to work on weekends and holidays.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible

White Oak Medical Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Adventist HealthCare seeks to hire a Dietetic Assistant II who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Dietetic Assistant II you will:

• Ensure that each patient receives a menu and a meal, as indicated

• Check and prepare menus for patients.

• Check tray line, ensuring that line starts on time and trays are correctly prepared

• Answer telephone and handle requests from patients

• Prepare and oversee the delivery of between-meal snacks for patients

• Prepare and manage tube and supplemental feeding for those patients with need

Qualifications include:

• High school or GED

• Must be able to speak and read English

• Able to handle a multi-task environment

• Basic PC skills such as Windows and MS Office

• Completion of Diet Technician program preferred

At Adventist HealthCare our job is to care for you. We do this by offering:

• Recognition and rewards for professional expertise

• Free Employee parking

• Competitive comprehensive benefit plans offered (including health, disability, PTO, and 403B

retirement plan with matching and 3-year vesting)

• 100% Coverage for inpatient care - at Adventist HealthCare facilities

• 100% Coverage for urgent care nationwide - after copay

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist Healthcare team today! Apply now to be considered.

Work Schedule:
Friday, Saturday and Sunday 11 am-7:30 pm

COVID-19 Vaccination
Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if offered, may elect to be vaccinated at an designated Adventist HealthCare location.

Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

United Health Workers

1.0 FTE, 8 Hour Rotating Shift

At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

Under the direct supervision of the Manager is responsible for processing patient's diet order.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

+ Demonstrates the knowledge and skills necessary to identify and process correct diets and portions for all age groups from pediatrics through elderly adults.

+ Assess and interpret data about the patient's status in order to identify age-specific needs and provide the care needed.

+ Process patient diet orders and customer orders, including patient/family initiated orders and those patients needing assistance, per physician's orders.

+ Receive requests for diet changes or meal requests via phone, computer, fax; or written format during downtime. Follow standard procedures for all patient diets.

+ Process orders for nourishments.

+ Coordinate delivery of all tube feeding and oral supplement orders. Prepare and deliver formula (including human milk) and according to physician diet order.

+ Perform all work in a safe and sanitary manner.

+ Maintain all workstations in a neat and organized manner.

+ Performs other related and incidental duties as needed or assigned.

+ Contributes to cost containment by managing time and supplies so that assignments are completed as scheduled and resources are not wasted.

RELATIONSHIP WITH OTHERS:

+ Employees in this class have regular in-person contact with patients, visitors, clinical staff, and/or the public. Employees have occasional contact by telephone and in person with service representatives when equipment needs repairs.

SUPERVISION RECEIVED:

+ Employees in this class receive general supervision from a manager or supervisor who assigns work verbally or through written instructions.

+ Work is reviewed by observation on a daily basis to ensure work standards and procedures are followed, to check for adequate staffing, and to ensure conformance with safety and sanitation procedures.

+ Employees in this class follow all regulatory requirements. Department and Hospital policies and procedures are also followed when performing the work.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: High School Diploma or GED equivalent. Nutrition background or degree preferred.

Experience: One (1) year customer service and/or call center experience.

License/Certification: None required.

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

+ Knowledge of automated information system is required.

+ Ability to conduct routine calculations, read and understand physicians' orders, communicate effectively both orally and in writing, and write legibly.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

L ucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance. REQNUMBER: 16553-1A