Digital account executive job description

What we're looking for: The TISE | ISS Digital Account Executive will be responsible for the growth of smart & digital revenue. Candidate will target both new and existing customers within the Informa Markets TISE and ISS databases. This role will manage a sales territory consisting of new and existing customers and work collaboratively with the event sales team to socialize, promote, and sell digital | 365 products. The Digital Account Executive role is critical to the business, as “beyond the booth” sales, particularly growth of digital revenue across our events portfolio, is a key factor for future success.

Candidates applying for this position will work collaboratively with the sales teams and will be expected to sell to a variety of existing and new customers, from large key accounts to independent small and medium enterprise customers. Selling will be done over the phone and face-to-face when relevant. Performance will be evaluated based on achieving revenue and new business targets.
Aggressively sell TISE and ISS smart, virtual and digital products opportunities

Sell to new small, medium, and high-tier customer accounts with engaging conversations and compelling proposals while guiding them through buying process

Utilize consultative selling methods to convert prospective customers to new on-site and digital opportunities

Work with TISE | ISS Group Director, TISE Show Manager, ISS Sales Manager, and Vice President of Media Marketing Services to create clear, concise messages that are consistent with show guidelines

Proactively handle and respond to customer objections

Maintain accurate pipeline, sales activity, and customer information within Salesforce of new business (CRM system)

Inform Group Director of the latest customer pipeline and booked information through accurate use of Salesforce reporting, in relation to the monthly and annual goals

Achieve and increase revenue targets by prospecting new opportunities through various sources including industry and other publications, websites, and competitive shows

Function as integral part of overall show teams / efforts in performing additional duties as required

Travel as assigned to competitive trade shows to build relationships with existing customers and develop new prospects

Other travel as required

• The opportunity to shape the future—yours and ours—at one of the world's most significant performance marketing agencies with offices across the US, Canada, and Europe.
• Access to ongoing training and knowledge in all things digital (SEM, SEO, Content, Social)
• The chance to become a priceless part of our accounts team, nurturing clear communication between clients and internal digital teams.
• A diverse, equitable, and inclusive (DEI) environment where you can bring your whole self to work.
• A host of perks and benefits, including flexible hours, hybrid working models, employee assistance, and 20 days off to recharge.

What we get

• A capable executive with 1-2 years experience in a business setting. Experience in advertising, marketing or customers service is a plus!
• A demonstrated leader who can convey important ideas to any audience through speaking and writing.
• A problem-solver who can handle a day full of multi-tasking, ensuring tasks and processes are implemented with thoughtful precision.
• Someone who is self-motivated, matches the energy of our team, and always has an eye for clients’ needs.
• A Bachelor's Degree holder with top tech abilities, especially Excel and CRM platform

Responsibilities

• Develop a thorough knowledge and understanding of current products, and the ability to communicate them effectively to our customers.
• Be a go-to advocate for what we do, with the ability to explain basic advertising, digital media, and marketing concepts.
• Provide professional, informed, and timely responses to internal and external contacts.
• Establish customer rapport, building trust, and maintaining long term relationships.
• In the role, you will receive initial onboarding and ongoing product training including your Google Ads Certifications to become a knowledgeable consultant in all things digital.
• Be part of a team that rewards and values professionalism, collaboration, success and teamwork.
• Special project support for account growth as needed.

What's next?

We simply want to know what makes you special. Send us an application that showcases your talent—and your personality—and shows us how you would thrive in our unique agency environment.

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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That's the power of data in motion in action-giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we're building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We're looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow-whether you're just starting out in your career or managing a large team, you'll be amazed at the magnitude of your impact.
About the Role:

As a member of the Confluent Sales Team, the Commercial Account Executive is responsible for selling Confluent solutions into small and medium-sized enterprises. We expect you to use your prospecting, sales, negotiation, and leadership skills to effectively sell Confluent offerings into leading companies in order to meet and exceed your quarterly sales target. You must possess a "hunter/closer" mentality with a proven track record of success within a value-driven sales model.

What You Will Do:

* Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be a combination of geographic, product, industry, and other customers/market dimensions.
* Sells to the territory directly or via partners.
* Manages accounts throughout the entire sales process, and collaborates with team members in business development, customer success, and support to uncover all customer needs.
* Responsible for understanding product offerings and competitive issues to develop solution proposals encompassing all aspects of the sale.
* Travels to customer sites to identify/develop sales opportunities when required.
* Participates in the development, presentation, and sales of a value proposition.
* Onsite customer presentation with C-levels (as required) to negotiate and close strategic and complex deals.
* Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities, and maximizing sales.
* Comfortable negotiating SaaS/cloud/software contracts.

What You Will Bring:

* 5+ years experience growing pipeline and selling enterprise IT solutions.
* Consistent track record of success and history of quota attainment in consultative sales environments.
* Adept at using Salesforce.com or other CRM tools to manage accounts, contacts, and opportunities throughout the sales process.
* Outstanding communication skills - written and oral including strong presentation skills.
* Exceptional time management skills.
* High-integrity, intelligence, and self-driven.
* Highly developed selling, customer relations, and negotiation skills.
* Ability to penetrate accounts and meet with stakeholders within accounts.
* Team player.
* Open to Travel to customer locations as needed.
* BS/BA degree or equivalent preferred.
* Fluent in Portuguese

What Gives You an Edge:

* Knowledge of Open Source, Big Data, Cloud, Systems Infrastructure, Enterprise Application Integration, Database and/or Data warehouse concepts and products preferred.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.