Digital content specialist job description

+ Coordinate all outbound communications to the field for US, Canada, and Dominican Republic.

+ Includes routing for external board review, routing via Workfront for stakeholder review/approvals, and providing final English HTML for the translation team.

+ Lead weekly Production team meeting and provide updates on workload and status of email campaigns.

+ Manage the workload and schedule of the Digital Content Specialists/production team (provide daily/weekly priorities and schedules for the team).

+ Primary liaison between creative project management team, stakeholders, agencies, and email production team for all email-related requests.

+ Attend download meetings to ensure creative agencies and CPMs meet email production team needs.

+ Represent external communications requests at stakeholder meetings to align content across platforms.

+ Provide communication and notifications to multiple internal teams and team members for email status e.g., emails sent that day.

+ Ensure all necessary items (HTML, PDFs, links, images, etc.) are provided for all email jobs delegated to the production team.

+ Conduct in-depth quality assurance of all emails in each language, for all ANA markets, including checking all links, artwork, videos, etc. for proper functionality prior to sending.

+ Provide insight and explanation to stakeholders on email platform capabilities (what can we and can't we do with email modules, links, etc.).

+ Write creative briefs for CRM email campaigns and give final approval of content in partnership with CRM strategy lead.

+ Maintain a document of Standard Operating Procedures for the Digital Content Specialists responsibilities related to the creation and production of marketing, sales & communication led emails.

+ Serve as the back-up creative project manager for all crisis and rush requests (could include emails, message center, Pendo, etc.).

+ On call every end-of-month for email communications to the field.

+ On call 24/7 to coordinate necessary urgent communications per established protocols

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Basic Qualifications

* Bachelor's degree or equivalent experience. Three or more years of related professional experience in the communications field.

* Demonstrated experience in photography, video and audio recording, editing, and all stages of production.

Additional Information

We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.

All offers to be made by HLS Human Resources.

Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive.

Position Description

As Digital and Multimedia Content Specialist, you will:

* Help develop creative ways to meet school-wide communications and marketing objectives and engage the school's diverse audiences

* Identify digital content and storytelling opportunities and plan and produce compelling audio, video, photography, graphic elements, and written content for the school's website and social media channels and to complement its news stories.

* Manage pre-production, production, and post-production for a variety of multimedia projects.

* Translate data-driven insights into content recommendations and work in partnership with the social media manager and larger digital team to develop ways to increase web and social media traffic and engagement.

* Build and distribute email newsletters (1-2 per week) using HTML and CSS skills to edit

and design layouts as needed

* Stay updated with the latest media techniques and production technologies and help maintain the highest standards of multimedia and digital content accessibility and universal design.

* Help archive and organize shared multimedia assets.

* Other related duties as assigned.

Job Summary

The Office of Communications at Harvard Law School performs a wide range of communications functions in support of HLS and its mission. This includes producing and sharing informative, engaging content and communications across multiple channels and with audiences on campus and around the globe; providing guidance to members of the HLS community; and collaborating with partners throughout the school, across the university, and beyond to share information, help foster community, and deepen the understanding of and appreciation for the work being done across HLS.

As an integral member of Harvard Law School's Office of Communications, the Digital and Multimedia Content Specialist is responsible for creating and curating content for Harvard Law School's digital properties, including the HLS website and flagship social media channels. Working in partnership with the Social Media Manager, the Multimedia Producer and Editor, and others across the editorial and digital strategy teams and school, the Digital and Multimedia Content Specialist will help strategize and create compelling multimedia assets, social media content, podcasts, and other dynamic content designed to underscore and amplify the school's impact, support key initiatives, and engage its diverse audiences.

The ideal candidate will possess strong communication, multimedia, digital content creation, and project management skills and a high degree of initiative, creativity, flexibility, and self-direction. Organizational skills, professionalism, good judgment, and the ability to multi-task and work collaboratively in support of shared objectives are also critical to the success of this role.

• A Bachelor’s degree in a related field.
• Equivalent work experience will be considered.
• A minimum of two (2) years of experience in a marketing or similar field with demonstrated writing and editing experience.
• Social media experience, including publishing content, preferred.
• Demonstrated experience developing and coordinating content for a variety of social media platform that include Twitter, Facebook, Instagram, and LinkedIn.
• Demonstrated knowledge and experience with paid and organic social content, podcasts, digital marketing, and gated content.
• Demonstrated knowledge and experience with Google, Microsoft, Adobe products, and social media monitoring tools.
• Exemplary writing and editing skills, with an understanding of the special requirements of writing for the digital channels, including web, such as the use of keywords/SEO, hyperlinks, navigation and the importance of brevity.
• Proven ability to effectively execute social engagement awareness.
• Demonstrated capability in interpreting, analyzing, and reporting information.
• Experience utilizing a social media scheduling tool and posting to multiple social media platforms.

What does a successful first year in this position look like?

• Assist with planning, curation, and scheduling of monthly editorial content calendars per channel based on upcoming events, programming, announcements, business goals and objectives.
• Work with the Social Media and Digital Content Manager to build vertical storylines and narratives that would be of interest to niche audiences.
• Attends and represents the bank at various community, business, and educational functions to support social media content development and to strengthen understanding of the brand voice.
• Use tracking platforms to gather and report on social data for weekly and monthly reports.
• Serve as social media photographer.
• Proactively keep up with of current trends in social media technologies and new media.
• Maintain an accurate and current awareness of the social media programs of competitive financial institutions.
• Implement the weekly schedules for all accounts.

What makes working at CNB different?

At CNB, we are Investing in You. Our strong corporate culture is based upon seven Core Values: Honesty and Integrity, Responsibility, Teamwork, Respect, Innovation, Professionalism, and Commitment.

Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.

As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At CNB, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

As the only local, full-service, community-owned financial institution in the Rochester area, Canandaigua National Bank & Trust is Investing in You . If you want to be a part of something special, join us today!

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.