Digital Federal Credit Union jobs

Schedule Monday - Friday 8a-5p What You'll Do The role plays a critical role in supporting DCU's procurement function by delivering data-driven insights, optimizing procurement processes, and ensuring compliance with regulatory and internal controls. This role is essential in driving operational excellence across sourcing, purchasing, and supplier management activities, with a strong focus on risk mitigation and financial stewardship. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Procurement Spend: * Analyze procurement spending across categories to identify cost-saving opportunities, supplier consolidation, and strategic sourcing initiatives. Develop and maintain dashboards and reports for leadership. * Procurement Workflows: * Streamline procurement workflows including requisitioning, approvals, and supplier onboarding, ensuring alignment with DCU's compliance standards and operational efficiency. * Procurement Systems: * Administer procurement systems (e.g., Jira, Ncontracts, Fiserv Prologue, Oracle) including user support, configuration, and troubleshooting. Partner with IT and Finance to ensure system integrity and data accuracy. * Compliance/Regulations: * Ensure procurement activities adhere to Credit Union regulations (e.g., OCC, NCUA, SOX), internal policies, and audit requirements. Support third-party risk assessments and vendor due diligence. * Process/Workflow Management: * Work closely with Third Party Risk Management (TPRM), Enterprise Architecture (EA), Information Security (IS), Legal, Finance, and business units to ensure procurement operations support enterprise goals and regulatory obligations. * Reporting: * Prepare monthly and quarterly procurement reports for senior leadership, highlighting trends, risks, and opportunities for improvement. * Perform other job-related duties as assigned or requested. * Complies with regulatory compliance and assigned training requirements. What You'll Need Qualifications and Experience Requirements: * Bachelor's degree in business, Finance, Supply Chain, or related field * 2-4 years of experience in procurement, operations, or analytics within the credit union, financial services or banking industry * Strong analytical skills and proficiency in Excel, Power BI, or similar tools * Experience with procurement platforms (e.g., SAP Ariba, Coupa, Oracle) * Familiarity with banking regulations and third-party risk management * Excellent communication, problem-solving, and stakeholder engagement skills * Proficiency in procurement software and tools, as well as Microsoft Office Suite Preferred Qualifications: * Experience in a Financial Institution, Credit Union specific, is a plus. * Experience in a regulated financial institution or banking environment * Ability to manage multiple priorities in a fast-paced, compliance-driven environment What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $62,300 - $70,100

Job Title: Executive Assistant Department: Executive Department Department Location: Littleton, MA Reports to: Chief of Staff Career Stream: Individual Contributor Classification: Hybrid FUNCTION: The Executive Assistant (EA) provides high-level administrative and operational support to the Chief of Staff, the broader C-suite, and other senior leaders ensuring seamless communication, operational efficiency, and proactive support across the executive leadership team. This dynamic role requires a proactive, detail-oriented individual with exceptional organizational, problem-solving, and communication skills. The EA will manage complex calendars, coordinate meetings and travel, support board-related activities, and contribute to the planning of small-scale events. As a strategic and trusted partner, the EA must anticipate needs, think critically, and operate with a high level of professionalism, discretion, and confidentiality in a fast-paced, high-impact environment. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Administrative Support: Manage and prioritize calendars for the CEO, Chief of Staff, and other C-suite executives, including scheduling meetings and resolving conflicts. Draft, proofread, and edit emails, reports, presentations, and other communications on behalf of executive leadership. Coordinate domestic travel arrangements, including flights, accommodations, and itineraries for the executive team. Monitor and organize executive email inboxes, draft responses, and ensure timely follow-up. Prepare briefing materials and meeting documents for executive engagements. Reconcile and submit expense reports for the CEO, Chief of Staff, and other C-suite members. Support cross-functional communication and alignment between executive leadership and internal stakeholders. Contribute to department and organizational initiatives as needed, demonstrating flexibility and a solutions-oriented mindset. Board Liaison Support Assist in coordinating logistics for Board and Committee meetings, including scheduling, agenda preparation, and meeting space arrangements. Support the development and distribution of Board materials, including presentations and reports. Serve as a point of contact for Board members regarding scheduling and communications. Liaise with external consultants supporting Board development and effectiveness. Maintain a high level of professionalism and confidentiality in all interactions with Board members and external stakeholders. Meeting and Event Coordination and Support Plan and coordinate small-scale meetings and events, such as board meetings, meetings with consultants/vendors, and team gatherings. Manage virtual and in-person meeting logistics, including scheduling, developing agendas, capturing meeting minutes, tracking attendance, reserving meeting spaces, A/V setup, catering, and guest access. Document detailed meeting minutes for substance and dissemination, accurately capturing decisions and actions. Coordinate with vendors, suppliers, and other stakeholders to ensure successful event execution. Office Management Oversee office supplies and equipment, ensuring a well-stocked and functional workspace. Maintain filing systems (digital and physical) for executive documents, contracts, and confidential materials. Assist with onboarding new employees and maintaining office policies and procedures. Serve as a point of contact for internal and external visitors to the executive suite, ensuring a welcoming and secure experience. Support other administrative tasks as needed to ensure the smooth operation of the office. Qualifications: Proven experience as an Executive Assistant, Administrative Assistant, or similar role. Demonstrated experience coordinating high-level meetings and events, both virtual and in-person. Excellent organizational and time-management skills. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint, Outlook). Ability to handle sensitive information with discretion and confidentiality. Capacity to work independently, anticipate needs, and solve problems proactively. Preferred Attributes High emotional intelligence and interpersonal skills. Ability to synthesize complex information and communicate clearly. Professional demeanor with tact and diplomacy. Experience supporting board-level activities is a plus. Comfort working across multiple executives and adapting to different working styles. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members . We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Title: Retail Account Operations Specialist Department: Branch Administration Department Location: Littleton, MA Reports to: Director, Retail Operations & Optimization Career Stream: Individual Contributor Classification: Hybrid Onsite Frequency: Primarily works on-site at a Branch or HQ Pay Grade: 8 FLSA Status: Non-Exempt Pay Grade Range: $23.84 - $29.80 - $35.76 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The Retail Account Operations Specialist is responsible for auditing all new accounts opened through retail branches and reviewing maintenance performed on existing accounts to ensure compliance with internal policies, regulatory requirements (KYC, AML, BSA), and operational standards. This role safeguards the credit union's reputation, ensures regulatory compliance, and protects members' financial interests by maintaining account integrity and mitigating risk. Success in this position requires a high level of diligence, attention to detail, and strong analytical skills to identify errors, missing documentation, and potential fraud. Daily responsibilities include monitoring new account reports, reviewing maintenance activities, and applying sound judgment and knowledge of credit and financial analysis principles. This role also oversees ACH audit reviews and debit card limit changes as part of maintenance change audit review processes, ensuring compliance and risk mitigation. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: * Audit all new accounts opened across retail branches daily, ensuring accuracy, completeness, and compliance with internal policies and regulatory requirements (CIP/KYC, AML, BSA). * Review maintenance transactions on existing accounts (e.g., address changes, ownership updates, product conversions) for proper authorization and compliance. * Monitor daily new account reports to identify missing documentation, errors, or potential signs of fraud, report findings to appropriate parties for correction. * Prepare detailed audit logs, summaries, and monthly compliance reports, including identified risks and recommended actions. * Collaborate with branches, Retail Operations leadership, and the Risk Department to resolve exceptions and strengthen compliance processes. * Assist in developing and implementing policies, procedures, and strategies to enhance account review processes and mitigate risk. * Provide guidance and training to branch staff on account opening and maintenance standards, suspicious activity identification, and compliance requirements. * Conduct quarterly training sessions or workshops to raise awareness of account review procedures and promote compliance. * Collect documentation for external audits and respond to auditor inquiries during review processes. * Pull and manage ACH audit reviews to verify accuracy, authorization, and compliance with internal and regulatory standards. * Review and manage debit card limit changes under maintenance change audit review, ensuring proper documentation and adherence to policy. * Stay current with regulatory requirements and industry best practices related to account review and financial crime prevention. * Attend weekly on-site team meetings at Littleton HQ with the Retail Services team. * Demonstrate behaviors aligned with the credit union's Fundamentals as part of the Workers Way culture program. Education * HS diploma or equivalent required. Experience * Thorough working knowledge of Account Review Process, 3-5 years of experience in frontline operations and compliance in a financial services environment. Knowledge/Skills/Abilities/Competencies * Skilled in Microsoft Office Outlook, Word, and Excel. * Strong understanding of core banking systems and compliance platforms. * Strong communication skills, interpersonal communication, problem solving, and critical thinking. * Very strong detail orientation and organizational skills. * Able to multi-task in an office environment. * Must possess self-initiative, motivation, and confidence in work abilities. * Team-oriented individual who works well with colleagues. * Ability to work independently. Work Environment * This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines. * This role is currently classified as a Hybrid position. However, the classification is subject to change based on business needs. Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. * Occasional travel to other work locations maybe be required. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: * Comprehensive medical, dental and vision plans * Basic life and AD&D insurance, short-term disability and long-term disability * 15+ days of paid time off (PTO) per year * Up to 16 hours of volunteer time off (VTO) per year * 11+ paid holidays * 401(k) that includes a Safe Harbor Match of up to 4%. * Tuition Reimbursement Program * Mental health resources including an Employee Assistance Program (EAP) * Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips. At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Job Title: Lead Analyst, Operational Analytics Location: Remote Department: Data Analytics Reports To: VP Data Analytics Position Summary: We are seeking a highly skilled and experienced team lead to spearhead the development and execution of our data governance strategy. This role requires a strong understanding of data management principles, hands-on experience with SQL querying/scripting, data mapping and a comprehensive grasp of data warehouse architecture. The ideal candidate will play a key role in ensuring data quality, consistency, security, and accessibility across the organization. Key Responsibilities: Lead the data governance team in developing and enforcing data governance policies, standards, and best practices. Partner with data stewards, data architects, and business units to ensure alignment between data governance goals and organizational priorities. Oversee data cataloging, metadata management, and data lineage initiatives. Conduct data mapping activities across various systems and sources. Collaborate with data engineers and database administrators to ensure data warehouse structures support governance initiatives. Identify and resolve data quality issues, define data quality metrics, and implement ongoing monitoring processes. Facilitate data governance councils and working groups to drive awareness, compliance, and engagement across data domains. Champion the adoption of a data-driven culture across the organization through training, communication, and support. Use existing tools such as MicroStrategy, Tableau, Power BI and Excel to build visual representations of data and present that to others. Required Qualifications: Bachelor's degree in Information Systems, Computer Science, Data Management, Engineering or a related field. 5+ years of experience in data governance, data management, or a related role. Strong proficiency in SQL and experience with data mapping between source systems and data warehouses. Solid understanding of data warehouse structures, data modeling concepts, and ETL processes. Familiarity with data governance tools (e.g., Collibra, Informatica, Alation, or similar) is a plus but not required. Familiarity with reporting tools such as MicroStrategy, Tableau, Power BI and the skills to quickly pick up new Analytics tools. Strong experience working with Excel, developing Pivot Tables and structuring/formatting data. Excellent analytical, problem-solving, and communication skills. Proven ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $97,100 to $145,500 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.

Job Title: Commercial Banking Assistant Department: Commercial Lending Department Location: Littleton, MA Reports to: Manager, Commercial Banking Operations Career Stream: Individual Contributor Classification: Hybrid Exemption: Non-Exempt Pay Grade: 9NE Pay Grade Range: $26.98 - $33.72 - 40.66 Target Hiring Range: $27 - $33/per hour. Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The Commercial Banking Assistant supports the Manager, Commercial Banking Operations in various administrative and operational tasks to ensure the smooth functioning of the commercial lending department. This role involves assisting with loan processing, documentation, reporting, and maintaining strong relationships with internal and external stakeholders. ESSENTIAL DUTIES AND RESONSIBILITIES: *For Commercial Banking Assistant & Senior Commercial Banking Assistant: Administrative Support Assist in preparing loan closing documentation using Laser Pro for small business loan closings. Gather new account documents for opening business accounts and coordinate with lenders and the Commercial Banking Manager. Review entity documentation to understand business structure and authorized signers. Perform pre-closing quality review to ensure documents match internal approval and commitment letters. Coordinate pre- and post-closing follow-up items with closing attorneys, borrowers, lenders, and internal counsel to ensure completeness. Oversee the department's wire transfer procedures. Loan Closing Support Perform preliminary loan closing requirements such as ordering appraisals, environmental reports, credit reports, flood certifications, UCC searches, secretary of state reports, Lexis Nexis, or other reports. Assist department head with tracking annual reviews, financial statements, policy exception reporting, risk rating changes, past due payments, etc. Prepare loan closing packaging to include clearing of exceptions and maintenance of files. Provide administrative support to the lending team for all new Loan Closings. Reporting and Data Management Maintain multiple tracking processes and reports such as ticklers, annual reviews, and commercial lending pipeline. Assist in department reporting including Tableau, Sageworks Business Intelligence, and core Finastra reports. Monitor insurance for Commercial Borrowers and request forced placed insurance when necessary. Participate in proactive team efforts to achieve departmental and company goals. Administrate, monitor, and report progress in the sales pipeline. Create and maintain accurate credit files. Relationship Management Provide guidance for procedures related to Commercial Lending. Develop and manage relationships with key internal and external stakeholders to ensure operational success. Other Duties: May be asked to provide coverage in other WCU branches or departments. Adhere to all WCU policies and procedures which include security compliance and following guidelines intended to limit risk exposure to fraud and losses. Participates in department and/or organizational projects as directed. Performs other tasks or functions as required, requested, necessary or prudent. Maintains confidentiality of all member and credit union information and data. Regularly demonstrates behaviors as defined by the credit union's Fundamentals, which are part of the Workers Way culture program. **Additional Responsibilities for Senior Commercial Lending Assistant: SBA Program Support Co-manage SBA Program with VP of Small Business Lending. Accurately submit monthly SBA 1502 Report to Etran and other corresponding steps. Work closely with Lending Staff on SBA Approvals & Reporting. Vendor and Audit Management Perform annual vendor due diligence for Commercial vendors and document and review via Wolfpac or other risk software. Maintain appropriate documentation of Commercial Vendors. Provide information and documentation for audit reviews by gathering, analyzing, and summarizing data as needed. Attend external audit meetings with outside auditors, loan review consultants, FHLB, and examiners as requested by the Commercial Lending Manager. Education: High School Diploma or Equivalent Required. Experience: Minimum of 5 years of experience in Banking or Financial Services. Additional Qualifications for Senior Commercial Lending Assistant: Minimum of 2 years of experience in a Commercial Lending Assistant, or equivalent role, at a Financial Institution. Knowledge/Skills/Abilities/Competencies: Must be detail oriented, able to multitask, be a team player and able to juggle competing deadlines. Ability to work independently with minimal supervision a must. Skilled in Microsoft Office Outlook, Word, and Excel. Work Environment: Hybrid Work Environment: This position offers a hybrid work environment, combining remote work with regular on-site days at the Littleton Headquarters. This work environment is subject to change based on business needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines. Ability to travel to other work locations as required. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members . We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Schedule 3 days 8am-5pm, 2 days 11am-8pm, 2 Saturdays per month What You'll Do Summary/Objective: Contact all members with delinquent accounts that are more than 60 days past due. Effectively manage assigned portfolio and make charge-off, repossession, and foreclosure recommendations to Management. Assist members in restoring their good standing status with the Credit Union. Also responsible for maintaining the financial soundness of the Credit Union, as well as contributing to the department's ongoing effort to manage the asset quality by achieving the lowest possible delinquency and charge-off ratios.. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Exercising appropriate phone etiquette, answer incoming member or member-related contacts (phone calls, emails, faxes, etc.), work Collection queues and make outbound member calls. * Review and document status of accounts and initiate telephone contact on delinquent loans Research accounts on the delinquent loan reports to ensure Credit Union errors are detected promptly and corrected. * Prepare correspondence on delinquent accounts requiring special handling including contacting members by USPS mail, certified or email. * Utilize Collections system to document accurately * Determine reason for delinquency and refer members to BALANCE when necessary or beneficial to the member * Establish and monitor payment plans whenever possible * Initiate all required documents; review and make recommendations for charge-offs, repossessions, foreclosures, and rewriting of delinquent loans and/or settlements. * Pull Credit Bureau reports when necessary * Achieve assigned goals monthly * Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures and internal controls specific to the job functions * Follow detailed and standardized procedures in performing routine collection operations and perform a variety of support duties related to the collection function * Make recommendations on ways to improve work processes within Collections * Assist the Front End area with incoming calls in time of high call volume. * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * High School graduate or equivalent required. * Excellent telephone and communication skills required. * Excellent written and verbal communication skills * Experience successfully utilizing various computer programs including MS Office Additional Eligibility Requirements: * Previous experience in a call center and/or financial institution preferred * Minimum of 1 year of recent and progressive experience in consumer or mortgage collections in a financial institution with 2-3 years preferred. * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act, and other applicable collection laws What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $21.50 #INDLW

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $194,400.00-$237,800.00 annually. The full Pay Range is $151,400.00 - $280,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As Director of Technology at BECU, you'll play a pivotal role in shaping the future of our tech landscape. You'll drive innovation through modern architecture, champion cloud-native strategies, and foster API-first development-all while empowering your team to do their best work. Your leadership will help us deliver exceptional digital experiences to our members and ensure technology remains a key enabler of our mission. This is more than an executive function-it's your opportunity to build, coach, and deliver in an environment that thrives on growth and forward-thinking. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Lead with Vision: Guide cross-functional technology teams toward scalable and sustainable platform solutions. You'll architect strategies that align with our cloud, data, API, and DevOps goals. Champion Innovation: Stay plugged into emerging technologies. Bring market innovations to the table and lead efforts to implement them into BECU's digital transformation. Mentor and Empower: Inspire and coach a high-performing team. From mentoring engineers to conducting performance evaluations, you'll create a space where technical talent can grow and thrive. Execute and Deliver: Oversee technical delivery for key projects. You'll manage engineering and DevOps teams, execute against business roadmaps, and ensure agile practices are embedded in every sprint. Bridge Business and Tech: Collaborate deeply with business units. You'll co-create roadmaps, define delivery outcomes, and translate business needs into actionable technology goals. Elevate Engineering Practices: Improve quality across the software lifecycle-embracing CI/CD, automation, and modern monitoring to ensure code meets the highest standards. Drive Strategic Planning: Support annual tech planning. You'll ensure new initiatives are fully scoped with financial and operational implications understood from the outset. Manage Vendor Partnerships: Negotiate and oversee third-party contracts. Ensure vendor-delivered outcomes align with our standards and timelines. Measure What Matters: Track OKRs and KPIs to evaluate progress, align teams, and drive accountability across all strategic initiatives. Lead Governance Efforts: Represent Technology in planning forums and initiative reviews, ensuring visibility and alignment with organizational priorities. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: This role is ideal for someone who thrives in transformation environments and loves solving big, technical challenges. You'll be a match if: You're an API-savvy leader who thrives on building strong engineering cultures You have a bias toward action and know how to unlock developer potential You see technology as a way to enable innovation, not just delivery You're ready to lead, mentor, and make an impact-at both the code and strategy level You want to work where innovation is expected and supported QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in Computer Science or related field, or equivalent experience 7 years of experience in technology leadership 8 years of IT experience with application design expertise Proven experience building technology platforms and leading engineering teams Experience with distributed systems architecture and APIs, infrastructure/operations, or financial product environments Delivery experience within Agile/Scrum frameworks Deep understanding of CI/CD, incident management, change control, and software engineering best practices Desired Qualifications: Advanced degree Strong analytical and design thinking skills Effective communicator with the ability to bridge business and tech Knowledge of contract review and vendor negotiation Passion for mentorship and continuous improvement JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $21.20-$25.91 hourly. The full Pay Range is $21.11-$30.67 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Contact Center Associate, you will be the friendly and knowledgeable voice that our members rely on. Every call you answer is an opportunity to provide exceptional service, helping our members resolve their inquiries with professionalism and efficiency. Your expertise will guide members through complex issues, delivering creative solutions that leave a lasting, positive impression. In this pivotal role, you'll not only support our members but also contribute to the high standards of service that BECU is known for. This opportunity is available to candidates who resides in WA, OR, and ID currently. 10 Weeks Remote Training Schedule: Monday-Friday - 8:00AM PST- 4:45PM PST New Hire Schedule: As a Contact Center Associate you are expected to be flexible to work our hours of operation Monday - Friday 7:00AM PST- 7:30PM PST & Saturday 9:00AM PST-1:30PM PST. The specifics of your schedule will be confirmed with our Workforce scheduling team during your training and schedule will be based on the need of the business. There will be a 30-day notice on expected shift changes that are outside the shift bid. WHAT YOU'LL DO: Deliver Exceptional Service: Consistently demonstrate the Contact Center Quality Program behaviors in all interactions, ensuring members feel heard and valued. Manage High Call Volumes: Balance a busy workload of inbound calls, meeting performance targets while maintaining a top-notch member service experience. Master Our Products: Gain a deep understanding of BECU's products, services, and tools to effectively assist members with their needs. Engage Members: Proactively seize opportunities to introduce members to BECU's offerings and services, enhancing their overall experience. Resolve Issues Creatively: Use your problem-solving skills to find creative solutions for member inquiries and follow through on service commitments. Stay Informed: Develop thorough knowledge of state and federal laws and regulations related to membership, deposit, and loan products to provide accurate information to members. Adhere to Policies: Follow all outlined policies and procedures diligently to ensure compliance and consistency in service delivery. Handle Escalations with Professionalism: Resolve member complaints and escalations in a professional manner, ensuring satisfactory outcomes and follow-through. Recommend Service Enhancements: Continuously suggest improvements to processes and procedures that will enhance service for members. Demonstrate Decision Quality: Ensure high-quality decision-making in every interaction with members and the business. Perform Additional Duties: Take on additional responsibilities as needed to support your team and the organization. This isn't just about ticking off tasks on a list. It's about making a meaningful impact in the lives of our members and contributing to the ongoing success of BECU. WHAT YOU'LL GAIN: Career Development: Opportunities for growth within a supportive, member-focused environment. Skill Enhancement: Continuous learning to develop your communication, problem-solving, and service skills. Impact: The chance to make a positive difference in the lives of BECU members every day. Collaborative Team Environment: Work with a team that values your input and supports your professional journey. QUALIFICATIONS: Minimum Qualifications: High School Diploma and 1 year of experience, or a Bachelor's Degree with no prior experience. Minimum two years of customer service experience required. Desired Qualifications: Minimum one year of Contact Center experience preferred. Minimum one year of financial institution experience preferred. Successful completion of in-house training program after hire with no missed training sessions. Ability to independently learn in a self-paced online or classroom environment. Ability to manage multiple priorities, constant interruptions, and handle escalated calls with professionalism. Proficiency with PC and Microsoft applications such as Outlook, Word, and Excel. Ability to resolve member concerns accurately and efficiently. Ability to work a flexible schedule, including evenings, nights, and weekends. Regular and consistent attendance, with full-time hours required and additional hours as necessary. JOIN THE JOURNEY: Ready to be the voice that makes a difference? Eager to join a collaborative team where your contributions not only support our members but also fuel your personal growth? This isn't just a job - it's your opportunity to excel in your career, sharpen your skills, and leave a lasting impact at BECU. Embrace the chance to grow with us. Apply now, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Job Title: IT Solutions Specialist Department: Information Technology Department Location: Littleton, MA Reports To: Director, Digital Workspace Career Stream: Individual Contributor Classification: Hybrid/On-site with local travel Exemption: Exempt Pay Grade: 9 Pay Grade Range: $26.98 - $33.72 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: The IT Solutions Specialist role is responsible for delivering first-line technical support to end-users across the organization. This position focuses on resolving routine IT issues, escalating complex problems appropriately, and ensuring a consistently high level of customer service. As part of the Digital Workspace team, the IT Solutions Specialist plays a hybrid role that combines frontline support with platform stewardship. This includes supporting users, managing enterprise platforms, and contributing to strategic IT initiatives that enable secure, scalable, and modern workplace experiences. This role also includes onsite support at branch locations throughout Central Massachusetts, requiring weekly local travel to ensure consistent IT service delivery and effective stakeholder engagement. ESSENTIAL JOB DUTIES: End-User & Device Support Provide Tier 1-3 support for desktops, laptops, mobile devices, printers, and peripherals. Troubleshoot OS, application, and network connectivity issues across Windows, iOS, Android environments. Support onboarding/offboarding processes, device provisioning, and user access management. Deliver onsite support to branch offices across Central MA as needed. Maintain accurate documentation of support requests, resolutions, and SOPs. Platform & Systems Administration Manage and optimize Microsoft 365 services (SharePoint, Teams, Exchange Online, OneDrive). Administer Entra ID, Trad Active Directory, GPO, Conditional Access, DLP, and Microsoft Purview policies. Support Sentinel integration and incident response workflows. Lead patching and vulnerability management across endpoints and infrastructure. Networking & Infrastructure Administer Cisco Meraki or similar networking platforms. Monitor performance, implement upgrades, and ensure secure connectivity. Project & Process Leadership: Drive cross-functional IT projects from planning to execution. Coordinate release cycles, change management, and stakeholder communications. Support Jira workflows, automation, and integrations; assist with Confluence and Atlassian tools. Governance & Vendor Management: Ensure compliance with IT policies, procedures, and audit requirements. Own relationships with key vendors and service providers. Manage contracts, renewals, and performance metrics. Qualifications: Bachelor's degree in Information Technology or related field (or equivalent experience). 3+ years of experience in IT support, systems administration, or digital workspace roles. Strong expertise in Microsoft 365, Entra ID, and cloud security frameworks. Experience with Cisco Meraki or similar networking technologies. Familiarity with Microsoft Administration, Power Platform, Purview, Jira, and Confluence. Excellent problem-solving, communication, and project coordination skills. Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, Security+, or ITIL are a plus. Valid driver's license and ability to travel locally to branch sites as needed. WORK ENVIRONMENT: Hybrid Work Environment: This position offers a hybrid work environment, combining remote work with regular on-site days at the Littleton Headquarters. This work environment is subject to change based on business needs. Professional office environment. Regular use of computers, phones, and standard office equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, and fax machines. Ability to travel to other work locations as required. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: Comprehensive medical, dental and vision plans Basic life and AD&D insurance, short-term disability and long-term disability 15+ days of paid time off (PTO) per year Up to 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) that includes a Safe Harbor Match of up to 4%. Tuition Reimbursement Program Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We're looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyone's fingertips. At Green Dot, we are evolving to a new and permanent “Work from Anywhere” model designed to maximize the benefits of remote work, promote and enable a strong culture of performance and connectedness, and attract the best and brightest talent who align with our entrepreneurial spirit and mission. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Green Dot Corporation is seeking a Lead Product Engineer with deep expertise in .NET, C#, SQL Server and Azure cloud technologies. This role is ideal for someone passionate about building scalable, cloud-native applications and driving Azure migration initiatives. You will lead engineering efforts in a dynamic, AI-enhanced development lifecycle (AIDLC), collaborating with cross-functional teams to deliver high-impact solutions. Key Responsibilities: Lead the design, development, and deployment of enterprise-grade applications using .NET, C#, and SQL Server. Architect and execute Azure migration strategies, including re-platforming and modernization of legacy systems. Build and optimize cloud-native solutions leveraging Azure services (e.g., AKS, Cosmos DB, App Services, Functions). Operate in an AI driven SDLC environment: Translate stakeholder conversations into structured specifications using AI copilots. Collaborate with generative AI to iterate on user flows, interfaces, and architectures. Pair program with AI tools (e.g., GitHub Copilot, Claude) to write, refactor, and test code in real-time. Write, test and produce production grade code in financial services without relying on testing by other groups Implement intelligent testing frameworks that auto-generate test cases, predict bugs, and enable self-healing. Leverage code assistants and go through large code bases, identify opportunities and make changes. Write automated tests concurrently with code development to ensure continuous integration and delivery, able to work API testing tool. Mentor junior engineers and promote best practices in cloud engineering and AI-assisted development. Required Qualifications: 8+ years of experience in software engineering with a focus on .NET and C#. Strong proficiency in SQL Server and database design. Proven experience with Azure migration and building cloud-native applications. Familiarity with AI code assistants like GitHub Copilot, Claude, or similar tools. Experience in automated testing, TDD, and CI/CD pipelines. Ability to work in a fast-paced, agile environment with AI-enhanced workflows. Preferred Skills: Experience with microservices architecture and containerization and container orchestration. Background in building production grade code, fully automated testing and continuous delivery practices Knowledge of Azure DevOps and related Azure tools. Exposure to AI/ML concepts and tools. Strong ownership mindset, communication skills Technical lead experience, working with offshore teams are a plus Familiarity with CNCF projects is a plus. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $139,900 to $199,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> Green Dot promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Green Dot provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.

Job Title: Loan Officer Assistant Department: Mortgage Operations Department Location: Littleton, MA Reports to: Manager, Mortgage Lending Support Services Career Stream: Individual Contributor Classification: Hybrid Pay Grade:10 FLSA Status: Non - Exempt Pay Grade Range: $30.56 -$38.19 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. FUNCTION: Assists the Residential Mortgage Loan Officers (SRMLO/JRMLO) in preparing their files for review by processing and underwriting. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: File Preparation & Documentation Management: Review file for completeness. * Request clarification from SRMLO and JRMLO * Request additional clarification and documentation from borrower either by phone, email or text (borrower's preference) Prepare file for initial disclosures * File must be disclosed accurately within Federal guidelines and timelines * Monitor review and signing of disclosures by both the borrower and the RMLO * Once disclosures are fully signed note intent to proceed in file * File the disclosures appropriately in the system file Set up file for initial orders (appraisal, flood and title). * Ensure all documentation needed to move file forward is in order. * Complete order for appraisal * Complete order for title / attorney * Complete order for flood review Collaboration & Support: * Send file to processing team for initial review. Work with processors on any missing pieces. * Once file is with Underwriting, work in conjunction with the processor to collect any outstanding items needed to complete the file. * Keep all parties informed on the status of the loan (SRMLO/JRMLO borrowers and realtors). Continuous Learning & Compliance: * Learn and maintain all the application, underwriting and disclosure requirements for Workers' mortgage programs. Follow all procedures for taking an application. Stay current with changes in underwriting, program and regulations on mortgage products. Other Duties: * Adhere to all WCU policies, procedures, and guidelines. * Participates in department and/or organizational projects as directed. * Performs other tasks or functions as required, requested, necessary or prudent from time to time. * Maintains confidentiality of all member and credit union information and data. * Regularly demonstrates behaviors as defined by the credit union's Fundamentals, which are part of the Workers Way culture program. Education: * High school diploma or equivalent Experience: * Three years mortgage related experience Knowledge/Skills/Abilities/Competencies: * Knowledge of all types of residential mortgage loans; thorough knowledge of loan policy Mandated Licensing Requirement: * Must or will be registered with the National Mortgage Licensing System ("NMLS") and maintain active status and accurate registration information on file. Provides changes to any individual information (such as an address or name change) as they occur directly into the NMLS system within 20 days of such change. Work Environment: * This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines. * This role is currently classified as a Hybrid position. However, the classification is subject to change based on business needs. Physical Demands: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools, or controls and to reach with hands and arms. * Ability to travel to other work locations as required. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! Benefits: * Comprehensive medical, dental and vision plans * Basic life and AD&D insurance, short-term disability and long-term disability * 15+ days of paid time off (PTO) per year * Up to 16 hours of volunteer time off (VTO) per year * 11+ paid holidays * 401(k) that includes a Safe Harbor Match of up to 4%. * Tuition Reimbursement Program * Mental health resources including an Employee Assistance Program (EAP) * Individualized learning and development programs EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Schedule Monday - Wednesday 8:30 - 5:30 and Saturdays 8:30 - 3:30 (30.5 hours) What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying members' needs, accurately processing members' transactions, providing service excellence, and helping members achieve their financial goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing. * Perform Teller duties as needed. Accurately process all transactions such as deposits, withdrawals, loan payments and check cashing. Complete member requests for money orders, treasurer's checks, stop payments, bonds, gift cards, check orders, account file maintenance and create and issue plastic cards. Balance coin machine and daily work with minimal errors and in a timely manner while maintaining a cash variance record within guidelines. * Understand and explain all DCU products and services and complete member requests. * Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships, educating and cross selling appropriate products and services and advising members of self-service options. * Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses. * May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments. * Continuously identify and submit efficiency and process improvement ideas. * Perform other job-related duties as assigned. What You'll Need * High School Diploma or equivalent * Prior cash handling experience * Previous customer service experience preferred. * Excellent verbal communication skills * Consistent attention to detail * Strong technical skills (Word, Excel, Email) What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $20.00

Schedule 2 days 8am-5pm, 3 days 11am-8pm, 2 Saturdays per month What You'll Do Summary/Objective: Contact all members with delinquent accounts and overdrawn shares facing financial difficulty by assisting the member towards restoring their good standing status with the Credit Union. Collectors are responsible for maintaining the financial soundness as well as the department's ongoing effort to manage the asset quality by achieving the lowest possible delinquency and charge-off ratios. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Answer incoming member or member-related contacts (phone calls, emails, faxes, etc.), work Collection queues and make outbound member calls. * Review and document status of accounts and initiate telephone contact on delinquent loans Research accounts on the delinquent loan reports to ensure Credit Union errors are detected promptly and corrected. * Prepare correspondence on delinquent accounts requiring special handling including contacting members by USPS mail, certified or email. * Utilize Collections system to document accurately * Determine reason for delinquency and refer members to BALANCE when necessary or beneficial to the member * Perform skip tracing within established compliance and best practice procedures * Establish and monitor payment plans whenever possible * Initiate all required documents pertaining to payment plans, repossessions and/or possible foreclosures * Pull Credit Bureau reports when necessary * Review and make recommendations for rewriting of delinquent loans and/or settlements * Achieve assigned goals monthly * Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures and internal controls specific to the job functions * Must exercise appropriate telephone etiquette * Follow detailed and standardized procedures in performing routine collection operations and perform a variety of support duties related to the collection function * Make recommendations on ways to improve work processes within Collections * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * High School graduate or equivalent required. * Excellent telephone and communication skills required. * Excellent written and verbal communication skills * Experience successfully utilizing various computer programs including MS Office Additional Eligibility Requirements: * Previous experience in a call center and/or financial institution * 2-3 years of recent and progressive experience in consumer or mortgage collections in a financial institution preferred. * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act and other applicable collection laws What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $20.50 per hour #INDMI

Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: To provide support to the Collections Manager and/or Director of Collections and to direct the department's ongoing effort to achieve the lowest possible delinquency and charge off ratios. Manages and coordinates the daily activities of team leaders and staff to ensure adherence to the credit union's policies, procedures and regulatory guidelines. Regularly evaluates collection operations and processes and presents recommendations to make the department more efficient through the use of technology or redistribution of duties. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Direct daily activities of the Collections Department staff to ensure proper and timely response and handling to all member accounts in non-performing status. * Recommend loan workout options to Consumer Loan and Mortgage departments * Identifies, analyzes, and measures portfolio trends, providing regular updates to management. * Coordinates and monitors performance of all collections vendors * Participate in monthly meetings with the Consumer Loan Department to review trends in underwriting and collection activity. * Work with the Collections Manager and/or Director of Collections to develop an effective department incentive program. Monitor the program and recommend changes when necessary. * Review repossessions and remarketing of repossessed collateral, in order to make informed decisions and recommendations for the disposal while limiting the credit union's exposure. * Conduct periodic analysis for mortgage loan to values on delinquent accounts. * Manage investor/PMI mortgages in default in order to ensure compliance with policies and regulations. * Provide leadership, support, guidance, training and supervision to staff * Participates in all collections related audits and respond to internal audits * Manage escalations from members and provide timely resolutions and/or additional information * Utilize the Collection Package, XP and LoanServ to obtain necessary data and statistics to create reports and/or charts for Collections. Analyze Collections statistical data * Monitor daily department service level and make adjustments as necessary * Keep informed of industry trends for collection practice by reading industry articles * Manage projects related to department's and organizations strategic, financial, efficiency and operational goals * Fosters a team and call center culture that specializes in people and performance management, coaching and development, and employee engagement to the extent that performance and results are considered best in results, effectiveness, cost efficiency, compliance, and member * Meets with Team Leaders and Quality Assurance specialist to discuss call monitoring results and implement department trainings and recommend changes to training * Conduct brainstorming sessions to encourage efficiency, process innovation ideas in reducing delinquency and charge-off ratios. * Participate in and/or facilitate team project and focus groups as assigned by the Dept. Manager * Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: * Bachelor's degree in business-related field or equivalent experience required * Minimum of 5 years progressive management experience in consumer collection and/or lending * Previous management experience in a call center and/or financial institution preferred * Strong analytical skills, ability to think strategically and influence business decisions * Excellent communication skills and utilization of computer applications * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act and other applicable collection laws Additional Eligibility Requirements: * Previous experience in a call center and/or financial institution preferred * Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act and other applicable collection laws * Ability to handle multiple priorities. * What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to ************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Excepted Pay Range $78,900 - $88,800 #INDMI

Schedule M-F, 8am-5pm (40 hours) What You'll Do Summary/Objective: The Specialized Accounts Team Leader has expert industry knowledge of the rules and guidelines for Personal, Business, Trust, and Fiduciary Accounts and for the New Accounts department. This position provides awareness and insight on all aspects of specialized accounts to develop with the manager an ongoing account opening and specialized accounts management process that best meets member and DCU needs. The Specialized Accounts Team Leader is responsible for cultivating a positive, productive work environment, which includes ensuring the development, training, and coaching of all team members, and the meeting of all Service Excellence standards and Key Performance measurements. The Specialized Accounts Team Leader is also responsible to support the New Accounts manager by supervising the daily workflow of the Specialized Accounts Team and working closely with the Support Services Project Administrator in the implementation of projects. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Possesses a high-level knowledge of Deposit Accounts (Personal, Business, Trust, Fiduciary) guidelines and other applicable rules and regulations to ensure account opening processes are compliant. * Maintains industry knowledge on deposit products, as well as all associated technology, and makes recommendations to management for enhancements. * Stays abreast of changes to regulations and ensures the relevant policies and procedures are updated and communicated to appropriate staff members. * Creates policies and procedures in areas of oversight in DCU required format; ensures polices and procedures are updated as changes are made. * Oversees daily Specialized Accounts functions including all aspects of application processing and additional account requests. * Develops relationships with core vendors and related systems suppliers to keep abreast of enhancements and changes within the industry. Works collaboratively to address issues, facilitate upgrades and offer new benefits with said vendors. * Works with manager to develop strategic and tactical plans for account opening-related projects and initiatives. * Liaison for the audit, compliance and enterprise risk areas for relevant assessments performed and actively involved in resolving findings to ensure future compliance. This will include Key Risk Indicator reporting, all audits related to account opening, Enterprise risk assessments, risk control assessments, and ensure that self-testing is performed. * Communicates effectively and regularly with all team members, though various methods, on DCU and department related initiatives, to ensure employees are engaged and feel part of a team dynamic. * Manages daily staff schedules, workflow and phone coverage relating to account opening to ensure the completion of assigned tasks within service expectations. * Coaches and develops staff by providing adequate training for all job responsibilities. Sets performance goals and mentors staff on Service Excellence expectations, providing timely feedback through Call Monitoring, one on one meetings, team meetings, and employee performance evaluations. * Oversees and/or assist in the management of projects, upgrades and enhancements relating to Core/Host and Specialized Accounts. * Oversees system validation for internal releases and enhancements and reports findings. * Conduct interviews and participate in the hiring of new Specialized Accounts Team Members. * Provides documents to management regarding performance measures and project updates, including writing and delivering reviews, annual employee evaluations and any necessary verbal and written warnings. Recognizes performance and provides constructive feedback as necessary for the growth and development of team members. * Actively contributes to DCU's Success Sharing initiatives and consistently practices DCU's principles of People Come First; Do the Right Thing; Make a Difference. * Maintains a high level of professionalism and respect during interactions with both members and colleagues alike. Appropriately handles more detailed, complex, and escalated calls. * Tracks Member Complaints in accordance with the Member Complaint Guidelines. Provides timely resolutions to member complaints that have escalated to the highest level within the department. Reviews underlying facts of complaint, determines an appropriate solution, and delivers the response to the member. Makes recommendations to management designed to reduce the number of complaints. * Maintains a strong working knowledge of and adheres to all DCU policies and procedures. * Performs work functions with high attention to detail, within established timeframes and follow through as needed to complete tasks. * Meets or exceeds performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned. * Perform all other job-related duties as assigned by Manager(s). Supervisory Responsibility: * Team Leader would be responsible to manage a team of up to 10 members. What You'll Need * Must have a bachelor's degree or equivalent work experience. * Must have 1 year of supervisory or management responsibility experience. * Knowledge of back-office procedures in account opening, specialized accounts requirements and guidelines * Must have strong background in customer support and possess superior service skills What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $30.00 - $33.70 / hour #INDMI

Job Title: Business Intelligence Analyst

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole. Let's talk about how you can find your place here at Stifel, where success meets success. What You'll Be Doing Stifel's 10-week Investment Banking Summer Analyst Program provides students with a hands-on introduction to the role of an Investment Banking Analyst. You will work alongside our banking professionals, from the Analyst through Managing Director levels, to experience the Stifel culture and gain exposure to a variety of transactions, including merger and acquisition advisory services, debt and equity financings, and financial restructuring services. The program is structured to provide each Summer Analyst with the support needed for a successful summer, beginning with a robust training program focused on developing a strong foundation in basic financial analysis, accounting, and valuation skills. We expand on this training with opportunities for career exploration and development through our formal mentorship program, social networking events, mid and end-of-summer reviews, end-of-program group projects, and other significant learning opportunities outside of day-to-day delivery on projects. What We're Looking For Summer Analyst candidates should possess a keen interest in finance, outstanding academic records, and a commitment to extracurricular endeavors. The ideal candidate will possess both the following required and desired qualifications. * Ability to manage multiple competing priorities and thrive in a fast-paced and challenging environment * Excellent quantitative, interpretive, and analytical skills * Demonstrated leadership and disciplined work ethic * Excellent verbal and written communication skills * Significant exposure to finance and accounting * Ability to thrive in a dynamic, collaborative work environment with strong interpersonal skills * Superior attention to detail * Experience with financial modeling and analysis preferred * Well-rounded set of interests and involvement in extra-curricular activities beyond academics. Strong candidates will also demonstrate leadership abilities through their involvement in these endeavors. What You'll Bring The program will provide Summer Analyst with an in-depth understanding of the daily responsibilities of an Investment Banking analyst. Interns will assume significant responsibilities that include but are not limited to the following: * Support deal teams in creating, maintaining, and utilizing complex financial models to analyze company projections or potential transactions * Perform financial and valuation analysis such as discounted cash flow analysis and multiple valuation analysis * Conduct company and industry research and gain an in-depth understanding of sector trends * Prepare client presentation materials in coordination with internal deal team and clients * Develop a deep understanding of Investment Banking products and services by participating in client calls or meetings * Engage in company and credit-oriented research and due diligence processes * Prepare financial and transaction documents including marketing memoranda * Contribute to the development and communication of proposals and advice to current and prospective clients What's Next Once your application has been received, it will be reviewed by a recruiter to determine if certain application requirements are met. If you are invited to the next step of the process, you'll receive an email invitation to complete a first-round video interview powered by HireVue. Please monitor your spam folder, as the email may get caught in spam filters. Completion of the HireVue video interview is required - your application will not be considered for further review until it has been completed. Following the review of first-round interviews, candidates will be informed of their application status regarding a final round Super Day interview. Investment banking offers are extended on a rolling basis. We strongly encourage that you apply and complete any next step actions at your earliest ability. Posting End Date: All applications must be received by December 14 at 11:55pm ET to be considered. Stifel offers several Investment Banking Summer Analyst opportunities in a variety of office locations. Students interested in multiple locations under Stifel and Stifel's branded partners (KBW and Eaton Partners) are permitted to apply to no more than 3 Investment Banking opportunities. Education & Experience * Pursuing an undergraduate degree with an anticipated graduation date between December 2027 - May 2028 * Minimum GPA of 3.5 or above * Resume must include expected graduation month/year and GPA * Resume must be submitted in PDF format. * Authorization to work in the U.S. Systems & Technology * Proficiency in Excel and PowerPoint Compensation Range Salary: USD $110,000.00/Yr. - USD $110,000.00/Yr. Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit **************************************** Applications are accepted until the position is filled. About Stifel Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success. While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success. At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off. Stifel is an Equal Opportunity Employer.

Document Processor / Compliance Analyst (Full-Time - NJ) Business Credentialing Services, Inc. (BCS) is a fast-growing technology company in the insurance and risk management industries. We are growing our Operations department and are looking to hire a Document Processor to assist with data entry and customer support. Today, we have more than 70 employees and two office locations in Parsippany, NJ and Provo, UT. Our compliance and risk management platform helps companies reduce their risk exposure by systematically verifying Vendors/Suppliers they do business with. Blending professional services with web-based applications, BCS continues to maintain its foothold as one of the industry leaders. Job Type: Full-time Employee Pay: $19.50 per hour Responsibilities: Perform data entry tasks, including inputting and updating information in databases. Review incoming documentation to verify pertinent information for our clients. Send emails and make phone calls to provide feedback on the documents received. Assist with administrative tasks as needed. Attend team meetings/phone calls. Requirements: Strong data entry skills with a high level of accuracy and attention to detail. Strong written and verbal communication skills. Excellent organizational and time management skills. Ability to perform data entry tasks within our software platform quickly and accurately. Intermediate computer literacy is required. Bachelor's Degree required in any field. Employee Benefits and Additional Information: Starting Pay Rate: $19.50 per hour. Required to report to the office in Parsippany, NJ Monday - Friday. When an employee reaches six months of employment, they can work remotely one day per week. When an employee reaches three years of service, they can work remotely two days per week. Semi-Annual Pay Increases - Employee can earn up to a 2.5% pay rate increase every six months based on performance. Healthcare Benefits (Medical, Vision, Dental) are available for employees on their first day of employment. 401(k) / Retirement Benefits - An employee is eligible to participate in the BCS 401(k) program with company matching on their three-month anniversary. Paid Federal Holidays and Paid Time Off.

Schedule Mon - Fri 8:30 - 5:30, alt. Thurs/Fridays 10:30-7:30, alt Saturdays 8:30 - 3:30 (40 hrs) What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence and helping members achieve their financial goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing. * Understand and explain all DCU products and services and complete member requests. * Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services. * Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses. * May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments. * Continuously identify and submit efficiency and process improvement ideas * Perform other job-related duties as assigned. What You'll Need * High School Diploma or equivalent * Prior cash handling experience * Previous customer service experience preferred * Verbal communication skills * Technical skills (Windows, Microsoft Office) * Bilingual skills a plus What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $20.00/hour