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Digital Harbor Foundation jobs in Baltimore, MD

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  • Tech Center Coach

    Digital Harbor Foundation 3.6company rating

    Digital Harbor Foundation job in Baltimore, MD

    The Tech Coach is responsible for participant experience and engagement, and contributes most directly to the intellectual growth, emotional health, and overall well-being of the program participants served by Digital Harbor Foundation programs. The position is inclusive of instruction, mentorship, recruitment, community-building, and care for the space (both physical and digital) in which our programs occur. Must be available between the hours of 3pm - 6pm between the dates of September 8th - December 11th. Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based in design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity. Education and Experience Requirements Prior experience teaching, coaching, or mentoring youth (preferably in tech, STEM, or creative media) Hands-on experience (or strong interest in learning) with VR platforms, Unity, or graphical programming tools Bachelor's degree preferred, or equivalent experience in education, game design, computer science, interactive media, or related fields Previous experience in youth programs, makerspaces, esports, or tech camps is a plus Bonus: Experience working with Meta Quest headsets, Unity, or VR app design projects (personal or professional) Knowledge, Skills and Abilities Strong communicator who can engage youth of all ages (elementary, middle, high school) Familiarity with or enthusiasm to learn graphical programming environments such as Hatch Kids VR, as well as introductory 3D and VR concepts Interest or experience with Unity (or similar game engines) and ability to guide youth through basic game or app development projects Comfort using Meta Quest 3 headsets and assisting youth in safe and productive use of VR equipment Demonstrated creative problem-solving and ability to troubleshoot basic technical issues Ability to translate complex tech concepts into age-appropriate, engaging activities Strong classroom or group management skills; ability to maintain a safe, inclusive, and fun learning environment Openness to continuous learning and staying updated on emerging technologies in VR, AR, and game development Commitment to modeling positive digital citizenship and responsible tech use Additional Notes This position is fully in person at the Digital Harbor Foundation office to fulfill the responsibilities of the position. Role and Responsibilities INSTRUCTION Provides clear sequence of experiences on a pathway for personal growth and learning of those we directly serve through a specific program or initiative Lead a group of approximately 20 individuals in an instructional setting, maintaining high standards for behavior and safety, through age appropriate activities. Navigate online and blended learning tools and techniques, including digital content and collaborative learning networks, to support and extend participant learning as well as expand opportunities for online professional development. Prepare documentation (e.g. user guides, sample lesson plans, etc.) for the purpose of documenting activities, providing written documentation and/or conveying information. Engage in continual learning to deepen content and pedagogical knowledge in technology integration and current and emerging technologies, including keeping abreast of digital age learning environment models such as blended learning, digital collaboration, project-based learning instructional strategies, etc. Document work being done in youth programs is documented via blog posts and/or shared resources. MENTORSHIP Supports those served through both formal and informal mechanism in a way that increases participant's sense of self direction and purpose Leads and supervises small and large groups by recognizing potential and resolving issues. Identifies skills and competencies among participants and provides appropriate coaching, training, and resources to support the professional growth of each individual. RECRUITMENT Searches for those who could benefit from programs and invites them to engage through structured opportunities or offerings. Builds relationships that provide reliable and ongoing referrals. COMMUNITY-BUILDING Builds human connectivity through positive and reinforcing sense of belonging, value-aligned interactions, respect, and responsibility for each other, including through appropriate dress, speech, attitudes, and courtesy. Model and promote digital citizenship through facilitating practices and discussions of safe, healthy, and ethical uses of digital information and technologies. Ensure that youth are safe and productive while in the space. Assists in keeping the learning space clean and organized Develop and maintain strong relationships with youth and parents through active communications including emails, text messages, and phone calls. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation Compensation for this part-time, temporary position is $18-$22 hourly, commensurate with experience. If our mission and vision align with your personal values, please apply! A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually. Digital Harbor and Tech Lab are equal opportunity employers.
    $18-22 hourly Auto-Apply 60d+ ago
  • Project Director, Waves

    Digital Harbor Foundation 3.6company rating

    Digital Harbor Foundation job in Baltimore, MD

    Waves, a project of Digital Harbor Foundation, provides free Internet access in Baltimore City through the deployment of network technology which is owned by members who choose to use our service. Waves connects households across communities using various methods to advance digital equity and close the Digital Divide. Through the immediate deployment of Internet service, distribution of useful devices, and ongoing support services in the form of referrals, education, and advocacy, Waves is dedicated to ensuring all residents in Baltimore and beyond have access to the Internet service they deserve through free and affordable planning, ongoing education, and collaboration with community partners. The Project Director is responsible for managing and supervising all aspects of the Waves program by overseeing all aspects of programmatic and day-to-day operation, managing and supervising personnel, development, budgeting, finance, billing, expenditures, implementation, and ongoing improvements. Additional responsibilities may include fostering partnerships with stakeholders, identifying and advancing funding opportunities, and reporting on project outcomes to leadership and funders. The Project Director will also participate in the development of strategic planning and direction under the direction and in alignment with goals, initiatives, and direction set by the Executive Leadership Team. Digital Harbor Foundation is dedicated to democratizing societal and economic well-being through digital equity for everyone, increased diversity in the tech sector, innovative education, and technology for the public good. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Education and Experience Requirements Masters or higher in business administration or technology related field, or 10+ years in executive or product management 5-8+ years in a managerial capacity leading a team and operational or administrative department Experience building systems, processes, and business solutions. Experience forming and scaling networks. Experience leading teams and managing/developing others. Knowledge, Skills and Abilities Ability to build relationships quickly and across lines of difference. Excellent verbal and written communication with a specific focus on communicating across diverse backgrounds and perspectives. Ability to facilitate an open and constructive dialogue. Passion and experience relating to digital equity efforts Analytical and pragmatic mind to balance big-picture strategy and executing details Ability to prioritize and manage multiple projects in a growing and evolving environment Clear commitment and vision for how equity and inclusion shows up in organizational design Superb written and verbal communication skills Effective leadership, critical thinking, and adept problem solving Exhibit adaptability through a flexible, open-minded, and willing-to-adjust attitude Ability to successfully work independently, including managing multiple projects and deadlines and proactively identifying and completing tasks Ability to collaborate on informal and formal team-based projects Ability to act as a strategic thought partner and make recommendations that take into account competing needs and priorities Outstanding organization and ability to manage logistics of multiple projects Director Attributes Thinks tactically about how to best achieve excellence, effectiveness, and efficiency on goals, shared mission, shared values and objectives for the team Effective receives direction form the Senior Leadership Team and properly aligns to shared mission, values, vision, and strategies set for the organization Ensures accountability of team members and effectively communicates direction to team Develops a plan for how their functional area will support that strategic vision. Motivates and rallies employees, advisory committee members, and funders Prepares the division/department to execute on the tasks that help achieve the project's goals. Guides their team through changes while minimizing the negative impact of disruptions. Draws on deep expertise in the functional areas they oversee. Effectively delegates management duties. Assesses their direct reports against key metrics to ensure quality performance and improvement. Effectively communicates to a range of managerial and staff employees in various settings. Works well with groups in one-on-one settings to help create the corporate culture. Emulates the traits and behaviors valued by the organization's leadership. Additional Notes This position is an onsite role in the Baltimore Area with occasional. Candidates must be comfortable with onsite work as well travel to various locations. Role and Responsibilities The Project Director is responsible for managing and supervising all aspects of the Waves Program by overseeing all aspects of programmatic and day-to-day operation, managing and supervising personnel, development, budgeting, finance, billing, expenditures, implementation, and ongoing improvements. Additional responsibilities may include fostering partnerships with stakeholders, identifying and advancing funding opportunities, and reporting on project outcomes to leadership and funders. The Project Director will also participate in the development of strategic planning and direction under the direction and in alignment with goals, initiatives, and direction set by the Executive Leadership Team. IMPORTANT NOTE: As a Full Time Salaried & Director Level-Employee your Actual Time Worked may vary slightly from week to week. Certain deadlines, projects, or major assignments may also require time in excess of your scheduled work hours. As a Full Time Salaried & Director Level-Employee you are expected to work with your direct supervisor on hourly work requirements, flexed time, and other requirements to remain in alignment with expectations for this role. This position requires availability for meetings, work, and engagement from a 7am to 7pm window and may require additional time spent as well as additional time spent on weekends due to ongoing workflow, deadlines, projects, or major assignments may also require time in excess of your scheduled work hours. The Director for Waves is required to ensure that their supervisor is blind copied on all communication related to the performance of these duties and to ensure that their supervisor is kept up to date regarding the status of all work, projects, processes, and assignments. The Director for Waves is required to ensure and remain in alignment with the organization's culture, leadership, management, strategies, commitments, vision, procedures and processes. The Director for Waves should possess effective management skills in regards to personnel, staff, and employees ensuring that resources are not wasted and deployed in a manner that provides the organization with the highest rate of return on personnel costs. The Director for Waves should disclose any and all apparent or actual conflicts of interest and agree to only act in the best interest of the Waves Project. The Director for Waves must agree to act ethically, with a duty of loyalty, and best interest of the organization. Outside involvement with advisory groups, organizations, or entities that pose a potential risk to the best interest of Waves should be avoided and may be prohibited based on determinations from compliance and management. The Director for Waves must be fully committed to development needs for the Waves project on an ongoing basis and must take complete and full ownership over development duties for the Waves Division, Team, and Project. The Director for Waves must be fully committed to ensuring the successful financial management of the Waves project and must assume complete and full ownership over understanding and developing budgets, ensuring proactive management of programmatic deadlines, reporting, ensuring compliance needs are met as well as monitoring budgets, billing, drawdowns, and related matters. The Director for Waves should obtain a robust understanding of what is in the Waves Budget and must assume management for all factors that affect outcomes related to budget and financial performance. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation Compensation for this full-time position is $75,000 - $80,000 annually. Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive: Health Benefits & Insurance Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents) Pre-Tax Health Savings Account (HSA) (with $275 monthly employer contributions) Pre-Tax Flexible Savings Account (FSA) Paid Accidental Death & Dismemberment (AD&D) Insurance Paid Short-Term & Long-Term Disability Insurance Paid Basic Life Insurance Offered Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children) Total Pet Plan and Supplemental Wishbone Pet Insurance Employee Opportunity Program (EAP) - Health and Wellness Wellness Reimbursement Program Retirement 401k Retirement Plan (with 6% matching) Paid Time Off 15 Days Paid Time Off Per Year 20 Days Paid Time Off Per Year (after 3rd Anniversary) 25 Days Paid Time Off Per Year (after 6th Anniversary) 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1) Paid Bereavement Leave Paid Parental Leave for Moms and Dads (two weeks after first year) If our mission and vision align with your personal values, please apply! A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually. Digital Harbor and Waves are equal opportunity employers.
    $75k-80k yearly Auto-Apply 60d+ ago
  • Store Manager

    Mavi North America 3.4company rating

    Bethesda, MD job

    Store Manager (Full-Time) Reports to: Director of Retail As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence. What Makes a Great Mavi Store Manager? Customer-Obsessed Prioritizes delivering a best-in-class experience Builds meaningful connections with regulars and new customers Team-First Mentality Leads by example, motivates through coaching-not just direction Invests in team development and celebrates team wins Commercially Driven Strong understanding of KPIs, stock flow, and profitability Uses data to drive decisions and maximize daily sales opportunities Detail-Oriented Operator Maintains high standards across VM, stockroom, and shopfloor execution Confident in managing opening/closing, scheduling, and loss prevention Agile & Solutions-Oriented Thrives in fast-paced retail with shifting priorities Takes initiative, stays calm under pressure, and adapts quickly Authentic & Positive Communicator Confident, open communicator who embodies Mavi's friendly and genuine tone Builds trust and loyalty with customers and team alike Passionate About the Brand Wears and loves the product-understands the importance of Fit, Fabric, Foundation Embodies denim lifestyle and represents Mavi proudly in and out of the store Key Responsibilities Lead and inspire a team to deliver exceptional customer experiences and meet sales targets Maximize store profitability through effective scheduling, payroll, and expense management Recruit, onboard, and develop store talent aligned with Mavi's values and standards Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards Drive performance through weekly/monthly business reviews and KPI tracking Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation Manage local marketing activations and build community engagement Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing Maintain full access to all store systems; responsible for opening and closing procedures Required Skills & Qualifications Previous retail management experience required, preferably in the fashion or lifestyle retail sector. Proven track record of meeting or exceeding sales targets and KPIs Strong team management, coaching, and talent development skills Excellent communication, interpersonal, and organizational abilities Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising Passion for fashion and a genuine interest in denim Flexible availability, including evenings, weekends, and holidays Proficient computer skills including Microsoft Office (Excel, Word, Outlook). Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
    $36k-68k yearly est. 4d ago
  • Senior AIX & Linux Administrator

    Volta, Inc. 4.0company rating

    Germantown, MD job

    *About us* Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Volta is a managed services provider focused on critical infrastructure, AI workloads, and modern IT operations. Volta supports mid-market and enterprise customers, including public-sector environments, with a mix of managed services, co-managed IT, and project delivery. We are searching for a *Senior AIX & Linux Administrator *to step into a critical, high-touch role dedicated to one of our major enterprise partners. You will be filling the shoes of a retiring expert, taking ownership of Disaster Recovery (DR) planning, rapid recovery execution, and the maintenance of hybrid IBM Power Systems environments. You will function almost as a dedicated employee to our client, requiring not just high-level technical skill, but the professional maturity to manage client expectations, lead DR tests, and communicate effectively during crisis scenarios. We are looking for a "Total Ownership" Engineer. One day, you might be scripting a Python automation engine to restore 50 LPARs; the next day, you might be in the data center, racking an IBM Power10 frame and running fiber. *Responsibilities*: 1. *AIX & IBM Power Systems Administration* * Manage and maintain IBM Power Systems (Power8/9/10) running AIX 7.x. * Handle virtualization using PowerVM, including configuration of VIO Servers (VIOS), LPARs, and HMC management. * Perform NIM (Network Installation Management) server configuration, maintenance, and upgrades. * Execute TL (Technology Level) and SP (Service Pack) updates with minimal downtime. 2. *Red Hat Enterprise Linux (RHEL) Management* * Administer Red Hat Enterprise Linux environments, specifically RHEL on IBM Power Systems (ppc64le) and x86 hardware. * Write and maintain shell scripts (Bash/Ksh) to automate system maintenance and monitoring tasks. 3. *Disaster Recovery (DR) & Business Continuity* * Act as the primary technical lead for the client's Disaster Recovery strategy. * Plan and execute regular DR exercises to validate RTO (Recovery Time Objective) and RPO (Recovery Point Objective) targets. * Maintain "Run Books" and recovery documentation, ensuring they are updated as the environment evolves. * Manage backup integrations and verify data integrity for bare-metal recovery. *Qualifications & Requirements* *Technical Skills*: * Expert-level AIX: 7+ years of experience with AIX System Administration. * Strong Linux: 5+ years of experience with Red Hat Enterprise Linux (RHEL). * Hardware: Deep understanding of IBM Power Systems hardware architecture. * Storage/Network: Familiarity with SAN storage mapping, NPIV, and VLAN tagging within a virtualized environment. * KornShell (ksh): Expert level. You must understand ksh specifics (arrays, coprocesses, signal trapping) as this is the native language of AIX automation. * Bash: Expert level for Linux environments. * Python: Intermediate to Strong. Ability to use libraries (e.g., paramiko, requests) to interact with APIs and handle complex logic that shell scripts struggle with. * Regular Expressions (Regex): Strong ability to parse system logs and command outputs programmatically. *Soft Skills* * Client-Facing Maturity: Ability to work autonomously with a major client, acting as a trusted advisor. xevrcyc * Crisis Management: Ability to remain calm and methodical during outage scenarios or recovery efforts. \*\* This position is hybrid, however there will be times of mandatory onsite work at the customer site \*\* Job Type: Full-time Pay: $110,000.00 - $130,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Vision insurance Experience: * IBM AIX System Administration: 7 years (Required) Work Location: On the road
    $110k-130k yearly 2d ago
  • Event Staff |Part-time| Chesapeake Employers Insurance Arena (UMBC)

    Oak View Group 3.9company rating

    Baltimore, MD job

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere This role will pay an hourly wage of $15.00 Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline About the Venue Chesapeake Employers Insurance Arena is located on the campus of the University of Maryland, Baltimore County. The 5,000-seat arena is the home to the UMBC Retriever Men's and Women's basketball teams and Women's volleyball. The multi-purpose venue is managed by OVG and hosts a variety of events including concerts, commencements, family shows, community events, consumer shows, featured speakers, and banquets. Responsibilities Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor When gates open, welcome our fans with a great smile and helpful attitude Scan event tickets ensuring that the proper ticket is being used to gain entry Assist fans in locating their ticketed seats Being alert and proactive to potential hazards and reporting incidents when they occur Monitor your assigned area for issues and opportunities to make lasting memories for our fans Respond to all guest concerns/complaints promptly and in a professional manner Assist guests in ADA accessible seating sections Enforce all building policies and procedures to ensure a safe environment for all guests Manage the foot traffic flow of large crowds Check identification of guests to verify age requirements for purchase of alcohol. Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency. Qualifications Experience in a hospitality or entertainment environment is preferred You must love working with and helping people. Ability to stand for long periods of time. You must be able to maintain a POSITIVE attitude while handling difficult situations. Flexible schedule: Availability to work most home basketball games. Weekend availability is needed. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $15 hourly Auto-Apply 60d+ ago
  • Sales Development Representative

    Neighbor 4.3company rating

    Lehi, UT job

    At Neighbor, our vision is to bring communities together by solving our neighbors' biggest challenges. We're building the largest hyperlocal marketplace the world has seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50 states and we're just getting started! To learn more, here is what one of our investors wrote after leading Neighbor's Series A. We're looking for a top Sales Development Representative to help lead our expansion strategy. This role will consist of qualifying both outbound and inbound leads from small to mid market size companies, scheduling product demonstrations, then closing and onboarding prospective clients. This role is critical to the business and you will have the opportunity to work cross-functionally to achieve an excellent customer experience while having a direct impact on our revenue and growth. Primary Responsibilities: * Master the ability to evangelize the Neighbor story for all types of small businesses and commercial real estate owners * Build a strong sales pipeline through targeted, effective calling of cold leads * Respond to warm leads that come through the pipeline in an efficient manner and adhere to a consistent follow-up process * Prospect and research to identify new sales opportunities * Perform industry research and analysis to identify sales opportunities * Ensure successful follow-through of sales cycle by maintaining accurate activity and lead qualification information in CRM * Collaborate cross-functionally to ensure your client's highest possible success Qualifications: * Thrive in a dynamic, fast-paced environment, and are willing to wear multiple hats across a small team * Exceptional at staying organized and being able to prioritize * Willingness to speak up and suggest process improvements * You are at your best when under pressure and hit deadlines * Strong communication skills, both written and verbal * You are hardworking and go the extra mile to achieve goals * Ability to empathize with customers Benefits: * Stock options * Medical, dental, and vision insurance * Generous PTO * 11 paid company holidays * 401(k) plan * Infant care leave * On-site gym/showers open 24/7 About Neighbor: Neighbor is a marketplace where people with extra space in /around their home connect with people in need of storage. At 50% the cost of traditional self-storage, Neighbor provides affordable storage to renters and the ability for hosts to monetize unused space. Come help us disrupt the $40 Billion Dollar self-storage industry! This is a unique opportunity to join a fast-growing, VC-backed tech startup. You will be part of a fun, collaborative and inclusive team of innovative, talented, and motivated individuals. We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at [email protected]. Check out our careers page to get to know us better as you think about your next step at Neighbor! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $45k-72k yearly est. 43d ago
  • Personal Executive Assistant

    CSC Generation 3.9company rating

    Salt Lake City, UT job

    CSC Generation is an AI-native holding company re-engineering omni-channel retail. We acquire iconic brands and transform them with Genesis-our operating platform combining a data fabric, automation engine, proprietary tools, and shared services-to modernize operations, elevate customer experience, and expand margins. With more than $1B in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and others that serve as real-world innovation labs. We're hiring a Personal Executive Assistant to support our CEO. This is not a traditional EA role focused only on gatekeeping and travel booking. It's a high-leverage, systems-driven role for someone who loves using technology (especially AI/automations) to keep a complex life and calendar running smoothly-often beyond standard business hours. You must be detail oriented, quick, available, adaptable and comfortable with constant change in a fast-paced environment. This is a contract position at $34/hour, starting at ~20 hours/week during a probationary period, with the potential to convert to full-time (40-50 hours/week) if there is mutual fit. LinkedIn profile must be on resume or application to be considered.Please read job description closely before applying & only apply if you believe you're a good fit for this role.What You'll Do: Own a very dynamic calendar. Manage a heavy volume of meetings across time zones. Book, rebook and cancel meetings as priorities change. Communicate changes. Run the CEO's day like a control tower. Send/schedule daily schedules and reminders before each block of meetings, including “prep now,” “join in 5 minutes,” and “leave now” nudges. Time management for in-person meetings (max ~3 per week). Track traffic and transit time so that reminders reflect when to leave, not just when a meeting starts. Adjust alerts if conditions change and build simple automations so this process gets smarter over time. Travel & flight management. Track flights, typical security wait times, and airport busyness using available tools. Recommend when to leave, how much buffer to add, and proactively flag risks (weather, delays, tight connections). Occasionally change flight or seat. Use AI and automation to increase leverage. Apply tools like ChatGPT, Claude, Gemini, and others to draft communications, summarize information, create checklists, and streamline scheduling workflows. Set up and maintain simple automations (rules, zaps, shortcuts, scripts, etc.) that reduce repetitive work and help the CEO stay on track. Keep communication and follow-through tight. Track decisions, follow-ups, and priories in a shared note with CEO. Nudge the right people at the right time to keep things moving. Who You Are: Calendar and time management is your superpower. You have experience managing a high-volume, frequently changing calendar for a senior leader, founder, or equivalent. You're comfortable creating calendar invites across Outlook & Google Calendars and adjusting on the fly. AI-curious and automation-minded. You already use AI tools (e.g., ChatGPT, Claude, Gemini, n8n, Zappier & etc.) in your work or personal life. You enjoy experimenting with new tools, setting up automations, and continuously improving your systems. Candidates who do not use or fundamentally don't want to use AI tools will not be a culture fit for this role. Comfortable with non-traditional hours. You understand that supporting an executive sometimes means after-hours and occasional weekend availability for urgent changes, travel issues, or priority shifts. Responsiveness is CRITICAL for this role. High judgment: you know when to ask vs. when to act. You're comfortable asking clear, concise questions when context is missing. You know when to pause and clarify versus when to take a best-effort step and move things forward. You're proactive without being reckless. Organized, precise, and discreet. You notice small details that prevent big problems. You handle sensitive information with confidentiality and professionalism. You communicate clearly and succinctly in writing and verbally. Thick-skinned and low-ego. You're comfortable with direct, candid feedback and fast-paced, sometimes blunt communication. You don't take things personally, you recover quickly from changes or mistakes, and you focus on fixing the problem and moving forward. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact ************************. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $37k-55k yearly est. 9d ago
  • Customer Success Manager

    Neighbor 4.3company rating

    Lehi, UT job

    At Neighbor, our vision is to bring communities together by solving our neighbors' biggest challenges. We're building the largest hyper-local marketplace the world has seen. We've raised over $65 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50 states and we're just getting started! To learn more, here is what one of our investors wrote after leading Neighbor's Series A. We are searching for a Customer Success Manager to help continue building out our post-sale account management function and process. You'll be responsible for onboarding, managing, and expanding our commercial supply partnerships, comprised of parking operators and national real estate portfolios - including some of the largest REITs in the country. You will explore innovative ways to identify and optimize partnerships to maximize revenue and partner engagement and satisfaction. Our ideal candidate is someone who thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience. This role will work closely with Sales, Customer Support, Product, Marketing, and Engineering. What You'll Do Maximize commercial supply partner engagement on the Neighbor platform to ensure a fast response time to inbound messages and renter requests. Increase number of properties listed with Neighbor for commercial supply partners. Maximize total number of Neighbor properties earning revenue for each commercial partnership. Build out customer success processes to optimize for partner satisfaction and revenue generation. Act as a thought leader in defining success criteria and understand business needs of commercial partners in an ever-changing business environment. Assist with the definition and design of tools, standard operating procedures and processes. Onboard new commercial supply partners including initial and regular check-ins with partners. Synthesize commercial partner feedback to recommend product improvements. Act as a strategic and influential partner for your commercial supply partners, proactively seeking out new opportunities within their portfolio. Work with the Neighbor demand team to place large commercial demand deals with commercial supply partners. Qualifications Demonstrated success identifying business opportunities for clients and increasing partner engagement and utilization of company products. Excellent verbal and written communication. Uses data analysis, reporting, and forecasting to guide business decisions. Track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through. Experience in commercial real estate a plus, especially familiarity with large REITs and parking operators. Experience using analytical, account management, and productivity tools including Domo, HubSpot, and Google Suite. High level of comfort working in a startup environment: fast-paced, ambiguous, and a roll-up-your-sleeves attitude to solving tough problems. Place a high value on social and human relationships, including the desire to relocate to and work from our Lehi, UT HQ. Benefits Generous Stock options Medical, dental, and vision insurance Generous PTO 11 paid company holidays Hybrid work model - WFH every Monday 401(k) plan Infant care leave On-site gym/showers open 24/7 About Neighbor: Neighbor is a marketplace where people with extra space in /around their home connect with people in need of storage. At 50% the cost of traditional self-storage, Neighbor provides affordable storage to renters and the ability for hosts to monetize unused space. Come help us disrupt the $40 Billion Dollar self-storage industry! This is a unique opportunity to join a fast-growing, VC-backed tech startup. You will be part of a fun, collaborative and inclusive team of innovative, talented, and motivated individuals. We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at ***************. Check out our careers page to get to know us better as you think about your next step at Neighbor!
    $70k-107k yearly est. Auto-Apply 60d+ ago
  • Panel Review Subject Matter Expert (SME)

    Osmosis 3.8company rating

    Bethesda, MD job

    We are recruiting senior medical education experts to serve as Panel Review Subject Matter Experts for an AI-powered learning platform supporting medical students in pre-clinical training and board exam preparation. This advanced review role provides oversight and expertise for escalated content evaluations. Primary Responsibilities * Conduct advanced review of escalated content flagged by Evaluator SMEs * Apply comprehensive medical knowledge across all basic science disciplines taught in medical school * Assess content alignment with USMLE/COMLEX examination standards and requirements * Provide authoritative guidance on complex or disputed content evaluations * Ensure educational content maintains the highest standards of accuracy and pedagogical effectiveness * Complete asynchronous reviews within specified deadlines (5 days to 2 weeks, depending on workload) Required Qualifications * MD or DO degree from an accredited medical school * Minimum 5 years of documented experience in medical education with current active engagement teaching or tutoring medical students * Comprehensive expertise across the full spectrum of topics covered in medical school curriculum and USMLE/COMLEX examinations Preferred Qualifications * Prior experience in medical education content review, curriculum development, or assessment design * Experience with medical board examination preparation or question writing Time Commitment * 3-18 hours per week during active review periods * Availability for quarterly review cycles with potential ad-hoc assessments Project Details * Duration: November 2025 - December 2026 (with possibility of extension) * Start Date: First evaluation round begins November 5, 2025 * Compensation: $125 USD per hour * Work Arrangement: Remote (US time zones) * Contract Structure: Employment through third-party contracting agency
    $125 hourly Auto-Apply 50d ago
  • Rapid Response Cold Storage Fulfillment Associate - Part Time

    Cart.com 3.8company rating

    Columbia, MD job

    Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. The Role: As a Fulfillment Associate, you will serve as the backbone for Fulfillment as a Service at Cart.com. Getting a package to a customer's doorstep is not an easy task. Our fulfillment associates should be ready to provide efficient and quality work for our clients and customers while solving problems as they come up. In this role, you will work closely with your floor manager, team leads, and fellow associates. This individual is expected to be eager to learn new things, be a team player, and be ready to find out of the box solutions. What You'll Do: You are the magic behind the fulfillment warehouse experience. Day-to-day tasks can include picking and packing product from our warehouse shelves, restocking and cycle counting inventory, or prepping special projects. Our associates should be ready to help any team within our warehouses that might need it most on any given day, be that inbound, outbound, inventory, or returns. Must be available for drills or actual emergency response (24/7/365 as needed) as a fully trained associate in all facets of the operation (after hours response includes additional hourly pay). Required to work one 5 hour shift each week as scheduled in advance (M-F, 7:00 am-12:00 pm or 12:00 pm-5:00 pm). Must be willing to work in a cold-storage/freezer work environment. Must be comfortable working in a multi-temperature environment ranging from -112 degrees to 66-77 degrees Fahrenheit and outside ambient temperatures (including heat and cold). Understand and strive to hit your expected target metrics and ask for support to help you get there Keep spaces organized and clean at all times Keep safety at top of mind; follow all safety procedures and bring up safety concerns as they arise Communicate clearly and candidly Must be willing to drive Turret Truck or Forklift and receive certification Who You Are: Must be able to work throughout a day in extremely cold temperature environments not to exceed safety limits. Other time spent would be in an ambient temperature facility between 68-77 degrees. Brings a great attitude about life and work with you every day Have a desire to be a part of a good team and community Use attention to detail and are to ensure our brand obsession translates into hitting team SLAs Embodies our values with the goal of protecting and evolving our culture Quick learner Unafraid to ask questions Proposes creative solutions to tough problems Ensures a high level of detail and quality to all work tasks Willingness to learn cGMP and how it applies to specialized 3pl warehousing and cold chain shipping What You've Done: Good verbal/written communication skills. Computer skills Organizational, record keeping Detailed oriented Ability to speak, read, and write English for effective communication. Nice to Haves: Forklift Certification or Experience Cold storage experience Previous warehouse or logistics environment experience Physical Demands & Working Conditions: Must be able to work in cold temperature Able to withstand constant physical activity (standing, walking, bending, stooping over, reaching, etc.). Able to be on your feet all day Able to lift and carry up to 50 lbs. on occasion (document boxes, files, binders, and other items) Able to maintain attention and concentration for extended periods of time Able to work overtime as needed Periodic exposure to heavy machinery/equipment and changing environmental conditions Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $25k-32k yearly est. Auto-Apply 50d ago
  • Software Engineer Intern

    Neighbor 4.3company rating

    Lehi, UT job

    As a Software Engineering Intern at Neighbor you will be building technology to power new sharing economy experiences. Join us as a full eng team member to build and release real features to the Neighbor marketplace. We are looking for smart people who work hard. You will work closely with a dedicated mentor who will help you learn Neighbor's systems and will be dedicated to your success. You will also have significant influence on our strategy by helping to define product features, design innovative user experiences, prioritize projects, drive the system architecture, and take ownership over key initiatives to create a quality product for our users. Each year, our interns are surprised with exactly how much trust and opportunities to grow they are given. Interns are full team members that participate in the major initiatives of their team, not relegated to some meaningless effort that never gets deployed to production. Our mission is to revolutionize the $500B self-storage industry with technology. Come join the most exciting startup in Utah!Responsibilities Learn Neighbor's technologies including TypeScript, React, Swift, Kotlin, Ruby, AWS, Golang, Kubernetes, Terraform and more. Design, develop, test, deploy, and maintain Neighbor.com's marketplace. Perform user experiments and data analysis to continually improve the user experience. Requirements Pursuing a Software Engineering-related university degree or able to demonstrate strong coding ability. Proficiency in a major language (JavaScript, Swift, Java, Kotlin, Golang, C++, Python, Ruby, …) Desire to be a full team member of a top-percentile startup - which typically means more hours, impact, ownership, and growth than any previous role you've ever held. Able to work in our Lehi, UT headquarters for the duration of the internship (remote work is not supported) Availability to begin the internship between April and June of 2026 and to complete a 12-week internship Availability to begin working full-time within 12 months of the completion of the internship Nice to Have: Desire to begin part-time employment winter semester 2026 We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at *************** . Check out our careers page to get to know us better as you think about your next step at Neighbor!
    $30k-44k yearly est. Auto-Apply 60d+ ago
  • Event Manager | Full-Time | Utah Valley Convention Center

    Oak View Group 3.9company rating

    Provo, UT job

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Utilizing independent judgment, the Event Manager is responsible for the planning, organizing and full execution of all booked events at the Century Center. This requires constant communication with clients to collect event specific data, recommending products and services, assembling and distributing complete and accurate data for other departments. The Event Manager is also responsible for overseeing all on-site activities related to the setup and execution of events. This role pays an annual salary of $48,000 - $52,000 Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. Responsibilities Meet, confer, consult and maintain continuous contact with potential and contracted clients Provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clients Recommend products and services to meet and exceed client needs and expectations, maximize the overall event experience, and maximize revenue Communicate all regulatory restrictions and requirements to clients ensuring compliance prior to event Ensure all required contracts and documents have been executed at according to prescribed timelines including but not limited to rental contract, certificates of insurance, licenses, permits Ensure collection of all payable by due dates Collect, organize, and record event specific and logistical data for booked events at Utah Valley Convention Center Document all communications with clients via EBMS folder and diary entries Create and distribute detailed event resumes and event space layout drawings to other departments in a timely and accurate manner including revisions to previously published documents Oversee the set-up of events ensuring all set-ups are completed accurately and on-time Anticipate where possible and problem solve any event related concerns to ensure client satisfaction Inspect event space as well as surroundings to ensure they are being maintained properly for events prior to, during and after events Consult with exhibit managers, promoters, convention representatives, and others concerning physical set-up needs and requirements for licensed areas; prepare work orders and cost-estimates accordingly Regularly function as Manager on Duty to ensure client needs are met, events proceed as planned, and complaints are received and addressed appropriately in a timely professional manner Conduct and/or participate in post event meetings to analyze event outcomes and address issues or concerns Prepare and approve final invoicing for assigned events in a timely manner Maintain post event contact with client to ensure all questions and concerns are addressed Complete post event summary detailing items that were negatives and positives and input summary into EBMS diary for future reference Perform other duties as required SPECIAL KNOWLEDGE & ABILITIES: Knowledge of: Operational characteristics of event management Customer Service practices Crowd management and control techniques Fire and public safety regulations Basic understanding of food service practices Basic understanding of A/V equipment and systems Terminology used in entertainment and convention settings Relevant federal, state, and local regulations Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software Ability To: Plan, service, and supervise large events Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with staff, contractors and facility users Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days Qualifications Experience: Minimum 3-5 years experience in Event Coordination, Convention Services (preferably with a convention center, hotel, sports facility, performing arts facility or other multi purpose public assembly facility) or Meeting Planning Education / Training: Bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related field Additional years of experience may be substituted for formal education Graduate of IAAM Public Assembly Facility Management School preferred Certified Meeting Professional (CMP) designation preferred Licenses or Certificates: Possession of, or ability to obtain a current CPR certificate Possession of, or ability to obtain a Utah driver's license Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $48k-52k yearly Auto-Apply 25d ago
  • Outside Sales Executive

    Alpha Media USA LLC 4.6company rating

    Hagerstown, MD job

    Hungry for more or new to sales? Discover Your Talent at Connoisseur Media in Hagerstown, Maryland! Come work with us! We have an immediate opening for an Outside Sales Executive selling our effective marketing solutions-including radio, event, and digital products and services-to small and regional businesses and advertising agencies to help clients grow. The ideal candidate has strong communication, presentation, and time-management skills, is outgoing and gregarious, and can sell to anyone! You will be dedicated to building and maintaining strong client relationships and representing the Company and our digital arm, Ferocious Digital, in the marketplace. To be successful in this role, you must be highly motivated, have previous sales experience, be goal-oriented, and demonstrate the ability to hold consultative conversations to generate and drive sales for our Hagerstown, MD/Chambersburg, PA cluster that includes Mix 95.1 (WIKZ), Live 96.7 (WDLD), 94.3 WQCM, Oldies 96.3 (WCHA/WHAG), and True Oldies 96.3 (WCHA/WHAG), as well as our digital company, Ferocious Digital. We offer a fun and casual culture! Responsibilities for this position may include: * Excellent cold-calling and networking capabilities to secure appointments. * Outgoing and persistent in contacting business decision-makers and focused on meeting the needs and goals of their client. * Experience and background in B2B Sales and Marketing. * Goal-oriented to meet and exceed monthly, quarterly, and annual sales goals. * Experience in a client-facing customer service role; excels in providing excellent customer service. * Prepares and delivers effective sales presentations. Requirements of this position include the following: * A minimum of two years of sales experience. * A proven track record of delivering strong and consistent sales growth while consistently exceeding revenue goals. * Ability to thrive in a fast-paced, high-growth, rapidly changing culture and environment. * This position requires a fully insured personal vehicle and a valid driver's license. * Discover Your Passion. Preference may be given to candidates who have the above experience plus the following: * Experience in building strategic presentations and dynamically presenting them to clients. * Experience and knowledge of Microsoft Office and Google programs. * Bachelor's Degree in a related field. * Prior industry experience. We are Connoisseur Media, a broadcast and digital media company serving audiences, advertisers, and local communities. Recognized as one of the top 10 radio broadcasters in the U.S., we operate 216 radio stations in 47 markets and run a growing digital marketing business. From music and news to community events, we create media that matters. Through Ferocious Digital, Ferocious Content, and Dinormous, we help brands thrive with smart strategies, engaging stories, and expert PR. At our core, people are our passion and the heart of the Company, and we're proud to be community-minded, with employees who love getting involved and making a difference. Our benefits are designed to support employees' overall well-being and success both at work and beyond. We offer a competitive benefits package that includes health coverage, an employee assistance program, 401(k) retirement savings, and a generous time-off policy. Connoisseur Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need an accommodation to complete the application process, please contact us at ************** or ************************* and include your full name, contact information, and the accommodation needed to assist you with the application process.
    $96k-109k yearly est. 60d+ ago
  • Senior Manager, Customer Operations and Launch

    May Mobility 3.9company rating

    linganore, MD job

    May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We're building the world's best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we've given more than 300,000 autonomy-enabled rides to real people around the globe. And we're just getting started. We're hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary Oversee daily operations across multiple sites in Japan and Singapore with a strong emphasis on safety, performance, and customer satisfaction. Ensure alignment with financial goals and operational budgets while fostering a culture that reflects company values. Lead cross-functional collaboration to manage and execute new site launches, expansions, and continuous process improvements. Serve as the central point of contact for internal teams and external stakeholders, driving consistent communication, performance tracking, and issue resolution. Support and develop site staff, maintain standardized processes, and ensure exceptional service delivery. Manage multiple complex projects, mitigate risks, and lead post-launch reviews to optimize future outcomes. Travel as needed for successful site execution and operations. This role should be fluent and maintain excellent verbal and written communication skills in both English and Japanese. Essential Responsibilities Ensure that operations follow rigorous safety guidelines; continuously develop a culture of safety that is beyond reproach Implement and oversee daily protocols and reporting; track site performance metrics to systematically improve outcomes Responsible for meeting financial goals and aligning spending with the operating budget across sites Ensure exceptional service for both customers and passengers Escalate technical and operational issues and advocate for safe solutions for sites Create a work environment that values all team members and embodies May Mobility values Maintain thorough knowledge of current products and services to effectively communicate across stakeholders Support and develop site operating staff Create and maintain consistent documented processes for all assigned sites, and oversee execution of those processes Ensure minimum standard level of performance across sites, and make changes accordingly Serve as communication pipeline between site staff and other key stakeholders Serve as the central contact for all things related to customer launches, owning the project management and delivery of new sites and expansions. Manage multiple projects and clearly communicate across internal and external cross-functional teams. Work with multiple stakeholders to manage expectations and timelines, ensuring clear and on-time project delivery. Build relationships and work cross-functionally to scope, plan and track each launch project, and drive process improvements across the organization. Proactively identify project roadblocks and mitigate risks through advanced problem solving, critical and creative thinking skills, and escalation management. Travel to site launches as needed to collaborate with Autonomy, Operations, Product, and customer teams. Travel to sites after launch as needed to review performance and provide support. Lead both internal and customer-facing meetings throughout the launch stage, providing clear updates on status and execution plans across multiple levels. Own the post-mortem reporting process, focusing on successes, problem root causes, and actionable steps for improvement. Other duties as assigned Skills and Abilities Success in this role typically requires the following competencies: Exceptional written and verbal communication skills in both English and Japanese. Ability to build and maintain relationships across technical and nontechnical audiences Flexibility to work with and adapt to changing processes, and effectively communicate changes to others Ability to create and maintain documentation of process Ability to identify gaps in process and documentation Strong decision making skills Commitment to drive results and align teams toward key performance goals Excellent cross functional communication and collaboration skills Qualifications and Experience Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience: Required At least 7 years of relevant work experience 3+ years experience as a formal people leader in a fast adapting and customer-focused environment Written and verbal fluency in English Associates degree or higher in Business, Technical Operations, or related degree Proven experience making judgment calls in ambiguous situations Previous experience developing processes and managing projects Excellent written and verbal communication skills across multiple platforms; strict attention to detail in every situation Ability to work effectively with team members at all levels of the organization Desirable Bachelor's degree or higher in Business, Technical Operations, or related degree, or equivalent experience Written and verbal fluency in Japanese Project management experience Proven change management experience Working knowledge of Google Suite, Slack, and Atlassian products Physical Requirements Standard office working conditions which includes but is not limited to: Prolonged sitting Prolonged standing Prolonged computer use Travel required? - Moderate: 11%-25% Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we're committed to building a diverse, inclusive, and authentic workforce, so if you're excited about this role but your previous experience doesn't align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range$86,000-$110,000 SGD
    $86k-110k yearly Auto-Apply 42d ago
  • HPC Software Deployment Configuration Manager, Lead Associate

    Peraton 3.2company rating

    Fort Meade, MD job

    Responsibilities Peraton is hiring a Lead Associate Configuration Manager to support management of software deployments associated with a large High Performance Computing (HPC) program. This program is cutting edge and includes everything from HPC test planning and execution, architecture design and prototyping, and vendor outreach and collaboration support. Program technical areas include commercial cloud technologies, high performance computing, and enterprise architecture. The program is tactically important to the national security of the United States and the work on these missions are frequently recognized for their results in achieving their planned objectives of this growing, high-profile program. The selected Configuration Manager: Is responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implements CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Performs change control and configuration audits. #AJCM Qualifications Active TS/SCI with polygraph clearance required. Education and Experience Requirements: A Bachelor's Degree in a technical or business discipline from an accredited college or university plus Six (6) years of experience as a CM in programs and contracts of similar scope type, and complexity, OR A High School Diploma or GED plus Ten (10) years of experience as a CM. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $80k-128k yearly Auto-Apply 8d ago
  • Director of Federal Government Affairs

    Armis Security 4.1company rating

    Baltimore, MD job

    Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization's cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7. Armis is a privately held company headquartered in California. Director of Federal Government Affairs The role… We are currently looking for a Director of Federal Government Affairs based in Washington D.C. This position will report to the Vice President of External & Government Affairs and will be an integral part of our alignment and growth in the Federal market. Our team is focused on engaging in the development and implementation of legislation, policies and programs aligned with the company's strategic interests. We also build trusted relationships with lobbyists and government officials to create meaningful partnerships that grow our brand awareness and reputation as a global cybersecurity leader. What you'll do… Maintaining professional working relationships with lobbyists and congressional staff by utilizing principles and methods that effectively communicate activities relevant to our business. Identify partnerships, regional, policy or business alliances, and association alliances that enhance targeting and internal capabilities of our Federal team. Cover and review congressional hearings relevant to Armis Organize, prepare and deliver executive level communications on relevant bills, topics and actions that align to the goals and objectives of Armis Monitoring congressional activities and work with Vice President, Government Affairs to take action when appropriate, to ensure Armis corporate interests are protected and advanced Monitoring proposed legislative actions and providing advice on intent, scope and impact to business Maintaining monthly communication update on legislative and funding elements relevant to our business Create consistent reporting function pertaining to funding, policy and legislative activity that impacts Armis worldwide. Maintain schedule of key events and activities that align to Armis Federal objectives Represent the company in external forums, and collaborate with trade associations on areas of common interest Performs other duties as assigned or required. Maintain the strict confidentiality of sensitive information. Ensure all laws, regulations and other applicable obligations are observed wherever and whenever business is conducted on behalf of the Company. What you'll need… Understanding of government affairs activities, especially related to the cybersecurity and technology industry Understanding of critical topics such as AI, cybersecurity national security interests and critical infrastructure. 5+ years of applicable professional experience, including work on Capitol Hill, in the U.S. Executive Branch, private industry and/or trade associations Experience developing content for and managing senior-level participation in high-profile conferences and public events A strong network and reputation on Capitol Hill and in the U.S. Executive Branch Excellent writing and communication skills We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the confidence gap . We don't expect you to meet each of the listed requirements perfectly to be considered for any of our roles. Salary range guidance for this position is: $180,000-200,000 per year. The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis. The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity. Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. Please click here to review our privacy practices.
    $60k-88k yearly est. Auto-Apply 60d+ ago
  • Client Support Manager

    Strider Technologies 3.6company rating

    South Jordan, UT job

    Strider Technologies is on a mission to deliver strategic intelligence that enables faster, more confident decision-making for organizations around the world. As the leading strategic intelligence company, Strider empowers organizations to secure and advance their technology and innovation. We leverage cutting-edge AI technology and proprietary methodologies to transform publicly available data into critical insights. These insights enable organizations to proactively address and respond to risks associated with state-sponsored intellectual property theft, targeted talent acquisition, and supply chain vulnerabilities. Job Summary We're seeking a Support Manager to lead the delivery of Strider's global client support operations. You'll own the day-to-day rhythm of how Strider's client requests are managed, ensuring client feedback is effectively routed and addressed in a timely manner. You also will lead account provisioning to ensure our clients receive the necessary platform accesses. This is a hands-on role that will help build and lead the Support team at Strider, shaping how Strider delivers support at scale. If you're energized by optimizing systems, empowering clients, and leading through execution, this role offers the opportunity to make a measurable impact from day one. Key Qualifications * 3+ years of experience in client support; experience managing or mentoring a support team is a plus. * Demonstrated success improving support processes, workflows, and SLAs in a SaaS environment. * Hands-on experience with Jira Service Management or equivalent ticketing systems. * Strong ability to create and maintain customer-facing knowledge base content. * Experience managing account provisioning and user access workflows. * Familiarity with IT, cybersecurity, and identity management tools and concepts. * Excellent cross-functional communication and collaboration skills across global teams. * A proactive and detail-oriented mindset with the ability to identify gaps, propose improvements, and follow through with precision. Job Description As the Support Manager, you will own Strider's global customer support experience-from day-to-day operations to building scalable systems that grow with the company. You'll manage support queues and client interactions via Jira Service Management, ensuring timely and high-quality resolution across time zones. You'll also lead the development of self-service tools, including a knowledge base of customer-facing support documentation. Your work will reduce time-to-resolution and empower clients to solve problems independently. In addition to managing support, you'll oversee user account provisioning and access requests, ensuring secure and accurate configuration for all client users. You'll handle client SSO needs and collaborate closely with Engineering and Product teams to implement access-related improvements. This role is also strategic. As Strider grows, you will help build out a global support function, defining processes and mentoring team members to ensure operational excellence at scale. What You'll Do * Manage and continuously improve daily support operations, including queue management, SLAs, and escalation workflows. * Design and optimize workflows within Jira Service Management and help center tools. * Own the creation, maintenance, and optimization of knowledge base articles and self-service content. * Oversee account provisioning, including onboarding, user setup, and access management. * Respond to and resolve client SSO requests, using historical logs and technical documentation to troubleshoot issues. * Develop reporting dashboards to monitor support team performance and customer satisfaction. * Collaborate with cross-functional partners to identify support trends, close feedback loops, and improve customer experience. * Lead and grow a high-performing global support team. Additional Information * This is a global role supporting clients across multiple time zones and regions. * The role requires strong operational ownership and cross-functional collaboration. Strider is an equal opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, gender, national origin, age, disability, genetic information, or any other characteristic protected by applicable law. We comply with all relevant employment laws in the locations where we operate. This commitment applies to all aspects of employment, including recruitment, hiring, promotion, compensation, and professional development.
    $44k-71k yearly est. Auto-Apply 16d ago
  • Sr. Voice Engineer

    Alianza, Inc. 3.7company rating

    Pleasant Grove, UT job

    Alianza is hiring a full-time Senior Voice Engineer for its technology team to lead and oversee all aspects of the company's voice platform. Alianza provides cloud-based voice solutions for communications service providers seeking to update and expand next-generation voice technologies. This role requires extensive technical expertise in carrier-grade VoIP systems, proven leadership capabilities, and the ability to drive strategic initiatives in a fast-paced, mission-critical environment. Duties: Lead design and evolution of scalable voice platform architecture supporting high-volume traffic with 99.99% uptime. Maintain platform availability and stability through proactive monitoring, capacity planning, and performance optimization Conduct root cause analysis for complex service degradations and implement preventive measures Define technical standards, best practices, and multi-year technology roadmaps Assess voice infrastructure regularly and lead expansion projects to support organizational growth Serve as primary technical escalation point and subject matter expert across the organization Partner with cross-functional teams including infrastructure, development, product, and customer support Plan and execute maintenance activities with minimal service impact Develop disaster recovery and business continuity strategies Mentor engineers, participate in hiring, and foster technical excellence Participate in on-call rotation for critical infrastructure support Manage risks and issues as a subject matter expert for operational support and projects Assess the company's voice infrastructure regularly and initiate expansion or remediation projects to support organizational growth and reduce risks Plan and execute maintenance activities during designated windows with minimal service impact Qualifications: Required Experience: Eight or more years of progressive experience in Voice and LAN/WAN design, implementation, and troubleshooting Minimum three years in a senior or lead engineering role with demonstrated leadership responsibilities Proven track record of designing and implementing high-performance, scalable carrier-grade telephony architectures Experience managing multi-vendor, geographically distributed voice infrastructure Technical Expertise: Expert-level proficiency with session border controllers (SBC) from major vendors including Oracle, Ribbon, Metaswitch, and Cisco Extensive hands-on experience with softswitches (e.g., BroadSoft, Metaswitch), media gateways, and application servers Deep understanding of cloud-based voice services and virtualized network functions (VNF/CNF) Advanced knowledge of VoIP/SIP technology, including complex multi-leg call scenarios and interoperability challenges Expert-level understanding of IPV4/IPV6, UDP/TCP, DNS, NAT traversal, and QoS mechanisms Demonstrated expertise in SIP call flow debugging using tools like Wireshark, Homer, and vendor-specific diagnostic tools Comprehensive knowledge of modern VoIP codecs (G.711, G.729, G722, OPUS) and protocols (SIP, RTP/SRTP) Proven experience troubleshooting large-scale SIP/VoIP deployments including ATA/MTA devices, Cable Modem/ONT/ONU embedded xTA, and enterprise IP-PBX systems Knowledge of telecommunications regulations and compliance requirements (STIR/SHAKEN, E911, CALEA) Proficiency in network security best practices for voice services including TLS, SRTP, and fraud prevention Strong Linux/Unix systems administration experience with automation capabilities Experience with virtualization platforms (VMware, KVM, OpenStack) and cloud computing environments (AWS, Azure, GCP) Professional Skills: Exceptional analytical and problem-solving abilities with attention to detail Outstanding verbal and written communication skills with ability to explain complex technical concepts to non-technical stakeholders Proven project management capabilities and experience leading technical initiatives Ability to work effectively under pressure during critical outages and make sound decisions quickly Strong documentation skills and commitment to knowledge sharing
    $96k-122k yearly est. Auto-Apply 42d ago
  • Software Developer

    Berkadia 4.9company rating

    Salt Lake City, UT job

    Berkadia, a joint venture of Berkshire Hathaway and Leucadia National Corporation, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry. As a Freddie Mac Program Plus lender, Fannie Mae DUS Multifamily Seller/Servicer, insurance company correspondent, and HUD, MAP and LEAN originator and servicer, Berkadia provides access to capital and flexible, customized lending and servicing solutions for the acquisition, construction, rehabilitation and refinance of multifamily and commercial properties. Berkadia also provides interim and short-term financing through its Proprietary Bridge Lending Program. Job Description Summary: The Software Developer is responsible for the implementation and testing of software solutions that enable business workflow excellence. This position is responsible for building a wide variety of software subsystems and components using the given requirements and constraints using Agile philosophy. Essential Functions : Analyzes requirements and collaborates with the product owner, team members or architects; Writes accurate production-quality code; Builds and tests code to validate functionality against requirements and to ensure full unit test coverage; Participates in peer code reviews; Thoroughly documents code and design; Accurately estimates and tracks personal work; Proactively raises issues and communicates accurate status to teams ; Works effectively in an iterative, incremental software development lifecycle wherein priorities, requirements and scope evolve, sometimes rapidly, over time and often mid-project; Assists in the development and presentation of manuals, user guides, and other materials relating to client products; May provide staff and clients with training and technical assistance relating to new, existing, and revised products; Demonstrates self-development by staying current with new technology and design patterns; Qualifications Education and Experience Bachelor's degree in Computer Science or related field Should have 2 - 4 years of developing software experience in a commercial software development environment Experience with Scrum methodology and Agile practices Building web services and RESTful services Version Control, Build & Release Management tools Relational and non-relational databases Building world-class web applications using the MEAN stack (MongoDB, Express.js, Angular.js, Node.js) Prior experience in product development background preferred Experience in practices like TDD, CI and CD Knowledge/Skills/Abilities Knowledge of various design patterns Proficient and passionate about following Agile Engineering practices (e.g. XP/DDD) Ability to work in an environment with high degree of ambiguity (previous start-up like experience could be helpful) Exhibit a high level of individual initiative and ownership Passionate, Self-motivated and driven, with keen attention to detail, action-and-results oriented Excellent interpersonal, verbal and written communication skills as well as strong logical, analytical, problem solving skills and reporting skills Able to present ideas in user-friendly language Environment, Physical Demands and Other Conditions: Experience with in a team-oriented, collaborative environment Ability to work after hours Additional Information *Please submit resume and cover letter when you apply.
    $70k-94k yearly est. 18h ago
  • Event Contractor - Live Sports Production

    Ballertv 4.1company rating

    Salt Lake City, UT job

    WHO (Applicants) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - Rates vary depending on the area and will be at least $16 an hour. Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $16 hourly Auto-Apply 60d+ ago

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