Job Title: Bigdata Engineer Duration: 12+ Months Contract to hire Job Responsibilities: Principal Responsibilities · Design interfaces to the data warehouses/data storages and machine learning/Big Data · applications using open source tools such as Scala, Java, Python, Perl and shell scripting.
· Design and create data pipelines to maintain stable dataflow to the machine learning models -
· both in batch mode and near real-time mode.
· Interface with Engineering/Operations/System Admin/Data Scientist teams to ensure data
· pipelines and processes fit within the production framework.
· Ensure that tools and environments adhere to strict security protocols.
· Deploy the machine learning model and serve its outputs as RESTful API calls.
· Understand the business needs in close collaborations with subject matter experts (SMEs)
· and Data Scientists to do efficient feature engineering for machine learning models.
· Maintain the code and libraries in code repository.
· Work with system administration team to proactively resolve issues/install tools and libraries
· on the AWS platform.
· Research and come up with architecture and solutions most appropriate for problems at hand.
· Maintain and improve tools to assist Analytics in ETL, retrospective testing, efficiency,
· repeatability, and R&D.
· Lead by example regarding software best practices, including code style and architecture,
· documentation, source control, and testing.
· Support the Chief Data Scientist/Data Scientists/Big Data Engineers in creating new and novel
· approaches to solve challenging problems using Machine Learning, Big Data and Cloud
· technologies.
· Handle ADHOC requirements to create reports for the end users.
Required Skills
· Strong skills with Apache Spark (Spark SQL) and SCALA with at least 2+ years of experience.
· Understanding of AWS Big Data components and tools.
· Strong Java skills with experience in web services and web development is required.
· Hands on experience with model deployment.
· Hands on experience in application deployment on Docker and/or Kubernetes or other similar technology.
· Linux scripting is a plus.
· Fundamental understanding of AWS cloud components.
· 2+ years of experience in data ingesting, cleansing/processing, storing and querying large datasets
· 2+ years of experience in engineering large-scale data solutions with Java/Tomcat/ SQL/Linux
· Experience working in a data intensive role including the extraction of data (db/web/api/etc.), transformation and loading (ETL)
· Exposure with structured and/or unstructured data contents
· Experience with data cleansing/preparation on Hadoop/Apache Spark Ecosystem - MapReduce/Hive/HBase/Spark SQL
· Experience with distributed streaming tools like Apache KAFKA.
· Experience with multiple file formats (Parquet, Avro, OCR)
· Knowledge in AGILE development cycle.
· Efficient coding skills to enhance the performance/cost savings of the job running on AWS platform.
· Experience in building stable, scalable, and high-speed live streams of data and serving web platforms
· Enthusiastic self-starter with ability to work in a team environment.
· Graduate (MS) or Undergraduate degree in Computer Science/ Engineering/relevant field
Nice to have:
· Strong Software development experience
· Machine Learning model deployment experience
· Ability to write custom Map/Reduce programs to clean/prepare complex data
· Familiarity with Streaming data processing - Experience with distributed real time computation system like Apache STORM/Apache Spark Streaming.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$74k-100k yearly est. 1d ago
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Customer Service Associate
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Shift hours: 9:00AM - 7:45PM (4 days on, 3 off) OR 10:00AM - 6:45PM (5 days on, 2 off)
Schedules to be assigned by supervisor during the first week of training.
Contractors will be required to work at the minimum 1 weekend day. Contractors are required to work OT (10 hours) per week.
Classroom training: 4 weeks
Customer service experience is most import
Call Center is HIGHLY preferred.
Banking/Insurance experience highly preferred.
Mandatory overtime is required up to 10 hours per week.
High School diploma or equivalent is required.
Qualifications
Customer Service experience
Call Centre experience
Additional Information
To know more about position or to schedule an interview please call me at Lovish Dua, Phone:
************
$28k-37k yearly est. 1d ago
Vice President
Collabera 4.5
Tampa, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognises true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Key Responsibilities:
·
Support the Automation Catalysts in the identification of opportunities, and building a book of work in partner areas by applying and customizing standard identification / prioritization tools
·
Support the build-out and customization of the Smart Automation Centre Playbook (from use-case identification through to full implementation) for
Robotic Process Automation (RPA)
across the following key supporting dimension:
·
Optimize and refine the playbook for each emerging technology to ensure the fastest delivery possible (from use-case identification through to full implementation)
·
In partnership with Technology, setup and maintain a knowledge sharing library for both (a) information about how to implement Robotics and (b) re-usable Bot code
·
Lead the build-out of the Robotics Training Strategy (including the articulation of different audience segments, training needs, and content for each group)
·
Work with partners to identify and resolve barriers to seamless execution
·
Support the development of a Standardized Business Case tool
·
Support the development and execution of the vendor engagement strategy
·
Support the design and build-out of ‘Robotic workforce management tools' to ensure visibility and control of Robot performance
·
Industrialize a firm-wide Change Management approach to create a strong controls ecosystem around Robotic deployment
·
Refine the Services Strategy Business case (in partnership with Finance)
Qualifications
Job Skills/Qualifications:
·
Minimum of 6+ years total work experience (ideally with
deep experience in financial services
)
·
4+ years of project/program management experience
related to technology deployment and
ideally working with Robotics
and other emerging technologies
·
Previous experience in supporting the build-out and running of a pipeline of transformation work at an organizational level
·
Previous
experience leading or developing automation solutions
for Operations and Services (and particularly with Robotics) will be highly valued
·
Strong data analytics capabilities especially cost analysis and internal/external benchmarking
·
Ability to work effectively with senior managers and with large teams across countries, functions and businesses
·
Understanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functions
·
Previous experience with basic development or EUC configuration would be ideal but training will be provided
Additional Information
Please contact:
Abhilash Sabu
************
abhilash.sabu(@)collabera.com
$123k-189k yearly est. 1d ago
Technical Writer - Japanese
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
May be responsible for coordinating the display of graphics and the production of the document.
May require a bachelor's degree in a related area and 2-4 years of experience in the field or in a related area.
Familiar with standard concepts, practices, and procedures within a particular field.
Relies on limited experience and judgement to plan and accomplish goals.
Performs a variety of tasks. Works under general supervision
A certain degree of creativity and latitude is required.
Qualifications
Must be able to speak and write in English and Japanese
Shift : Monday - Friday 8 - 5
HTML and Dreamweaver is a PLUS
Additional Information
Feel free to contact me
Vishwas Jaggi
************
$44k-60k yearly est. 1d ago
DAS Technician
Computech 4.3
Palm Harbor, FL job
Computech Ltd is a privately held technology consulting company with offices in Chicago, Illinois. Since 1990, Computech has served Chicago as a premier provider of technical resources to more than 40 mid-sized and Fortune 100 companies.
Position: DAS Installer/Technician
Location: South Eastern Region (Tempa-Florida OR Georgia OR South Carolina) OR Chicago-IL OR Texas (Middle Eastern Region)
Duration: Long Term Contract Or Full-Time
Job Description:
We are seeking numerous full time DAS Installers to support a key client nationally.
In return for excellent career opportunities within a top tier organisation, we would hope that the ideal candidate meet the following conditions:
- At least 2 years experience with telecommunications installations. Preferably with inside DAS networks, outside DAS networks, small cells or BTS /RBS installations
- The ability to travel 100%. These sites will vary in location and we are seeking technicians that are road warriors willing to travel to wherever our sites may be located
- Experience with any of the following equipment manufacturers products would be required: Commscope, Corning, TE, SpiderCloud, Ericsson, Nokia, Andrew's
-Experience with sweep testing or PIM testing a plus
-We are seeking numerous technicians across the US..
Additional Information
All your information will be kept confidential according to EEO guidelines.
$45k-80k yearly est. 1d ago
IT Service Coordinator
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Key responsibilities include:
• Assist with the planning, development and implementation strategies of IT service management best practices.
• Assist with the development, implementation and management of configuration, change, and incident, problem, and notification processes.
• Combining process management and industry best practices into a standard approach that enables the organization to deliver quality IT services to meet business needs and adhere to service-level agreements (SLA's).
• Building and maintaining of Service Catalogues, assisting with the development of SLAs and reporting performance against SLAs.
• Improving organizational effectiveness.
• Reporting (SLA measurement, change, Incident and problem management tracking)
• Lead Problem Management and Root Cause Analysis (RCA's) process.
• Manage product/service releases and production readiness process.
• Liaison with Project management and Application development organizations.
• Manage vendor relationships and adherence to committed SLA's.
• Perform project management of IT Operations initiatives.
• Assist with documentation, implementation and testing of Business Continuity plans.
Required Skills:
• Ability to perform data analysis and observe and document trends
• Ability to work independently and make sound decisions with minimal supervision and direction
• Superior written and verbal communication skills, with ability to develop written presentations for senior leadership.
• Displays attributes of a critical thinker and leverages innovative ideas
• Ability to conduct technical walk-through of data and data movement with Business/Technology partners
• Advanced desire to identify issues and problems, generate solutions and choose appropriate alternatives using root cause analysis where problems are more complex
• Experience with IT systems analysis/design.
• Business operations experience/background strongly preferred.
• Proficient in gathering, assessing and organizing data generated from investigation efforts
• Experience with SQL, Splunk and monitoring applications preferred.
• Experienced in the creation of proactive monitoring for various business needs to help identify issues
• Experienced in the ITIL process suite and ITSM; ITIL certification preferred
• Proven ability to manage multiple efforts/projects
• Strong interpersonal skills and ability to lead cross-functional teams
• Ability to meet commitments and manage priorities in a fast paced environment
Experience Required:
• Prefer 3+ years of relevant experience
Qualifications
Required Skills:
• Ability to perform data analysis and observe and document trends
• Ability to work independently and make sound decisions with minimal supervision and direction
• Superior written and verbal communication skills, with ability to develop written presentations for senior leadership.
• Displays attributes of a critical thinker and leverages innovative ideas
• Ability to conduct technical walk-through of data and data movement with Business/Technology partners
• Advanced desire to identify issues and problems, generate solutions and choose appropriate alternatives using root cause analysis where problems are more complex
• Experience with IT systems analysis/design.
• Business operations experience/background strongly preferred.
• Proficient in gathering, assessing and organizing data generated from investigation efforts
• Experience with SQL, Splunk and monitoring applications preferred.
• Experienced in the creation of proactive monitoring for various business needs to help identify issues
• Experienced in the ITIL process suite and ITSM; ITIL certification preferred
• Proven ability to manage multiple efforts/projects
• Strong interpersonal skills and ability to lead cross-functional teams
• Ability to meet commitments and manage priorities in a fast paced environment
Additional Information
To know more on this position or to schedule an interview, please contact;
Vishwas Jaggi
************
$63k-95k yearly est. 60d+ ago
Data Entry Clerk
Collabera 4.5
Tampa, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Entry level position. Ability to work in a fast paced environment and meet deadlines and work standards. Performs various production and support functions. Application Control: Accurately assembling and/or indexing documents that have been faxed into the FileNET imaging system; Precise data entry.
Day to day, Will be sitting at desk on computer pulling documents and filling them in the system under the correct file folders, Need to have strong Data Entry skills, Quick on the computer, very repetitive work. Previous mortgage document experience is helpful.
Shifts are from 10-7 EST and rotating Sat. from 8 a.m. - 1:30 p.m. with a ½ work day the following week (Tues. - Thurs.).
Qualifications
Required Skills:
Accuracy and strict attention to detail.
Strong communication and organization skills.
Problem-solving and critical thinking ability.
Ability to take ownership and make appropriate decisions, managing risk
Team player mentality with the ability to work independently
Able to adapt to changing environments, situations, and job responsibilities.
Demonstrates professionalism
Collaborates and builds strong connections
Good computer skills
Strong focus on the customer
Desired Skills:
Proficient in Microsoft Office
Mortgage processing experience
Additional Information
To apply for this opportunity, please select "I'm Interested" or contact me:
Laidiza Gumera
************
$22k-30k yearly est. 60d+ ago
Production planner/ Production Scheduler
Collabera 4.5
Clearwater, FL job
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognition
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Fortune 100 aerospace giant urgently looking to fill multiple roles as Production planner/ Production Scheduler in Clearwater, FL. Minimum of 3 years working in a manufacturing environment in a planning/production control/production coordination capacity required.
Key responsibilities:
Supports production floor with 80% of the time spent away from the desk.
Communicates and works with the respective department personnel to ensure critical parts are expedited through the required processes.
Ability to use Excel and Access Data Base Tools with prior experience applying these tools in a manufacturing environment.
Qualifications
Requirements:
· High School Diploma or GED or BS great to have.
· Minimum of 3 years working in a manufacturing environment in a planning/production control/production coordination capacity required.
· 3 years Excel experience including expertise with advanced functions such as v-lookups and pivot tables.
· SAP preferred.
Additional Information
If you want to know more and apply, please connect with:
Niraj Singh
****************************
************
************************************************
$57k-76k yearly est. Easy Apply 60d+ ago
Business Analyst
Collabera 4.5
Tampa, FL job
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies and operational processes which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data. Execution team is tasked with the enhancement to the system including new vendor feeds coverage, data model enhancement and updates to existing data from vendors. This may involve analyzing multiple data sets manually or engineering automated solutions. Domain data is critical to the reference data processing and product and pricing data must be available, accurate, and complete for global financial markets.
Qualifications
• Financial Data Modeling Knowledge
• Data Mining Capabilities
• Reverse engineering functional specifications from data
• Independently query data from multiple relational databases for analysis
• Work closely with IT and Operations partners
• Work with Citi Security Coding and leverage external vendors and standards organizations
• Work Independently to complete a task
Required Skills
• Financial Knowledge on Securities trading in Capital Markets around the world.
• College degree, specialized training or equivalent work experience
• Data Oriented with an excellent attention to detail
• Experience/understanding of business process reengineering and business modeling concepts, business systems development and analysis
• Advanced knowledge of MS Office, Visio and SQL
• Strong analytical skills and writing skills, to include solid experience in writing functional and technical specifications
• Must possess good communication skills with the ability to be assertive
• Ability to focus on high quality work while under pressure
• Proficiency writing SQL queries is required.
Preferred Skills
• Experience working closely with IT Project managers and development teams
• Strong background in reference data with a focus on securities and pricing
Additional Information
If interested and want to apply, please contact:
Rianard Villanueva
************************************
************
$58k-84k yearly est. Easy Apply 1d ago
Mortgage Processor (AML/KYC)
Collabera 4.5
Tampa, FL job
Job Title: Data Specialist(Data Processor) Duration: 6+ Months (High possibility of extension) Industry: Banking and Finance Job Description: Data gatherer will collect all required supporting information. Supporting information searches are searches carried out by the data gatherer to identify Know Your Customer (KYC) and activity attributes that can be used to drive the Analysts' understanding of the case.
This information assists Analysts reviewing the case for further analysis and identification of activity of concern.
KEY RESPONSIBILITIES:
Functional Responsibilities are but not limited to:
1. Accurately gather supportive documentation from a list of internal and external databases that will be pertinent to the valuation of the case.
2. Interact effectively and professionally with AML OPS investigative personnel and management.
3. Develop and awareness of quality and production requirements and maximize efforts to meet or exceed requirements.
SKILLS REQUIRED/QUALIFICATIONS:
Excellent judgment and assessment skills
Highly competent at locating and consolidating information
Strong oral and written communication skills
Computer literate
Adept in MS Office Products
Accomplished in obtaining relevant data via internet searches
Able to work independently and successfully to achieve productivity and quality targets
Self-motivated and achievement oriented
High School Diploma or equivalent work experience
Detail oriented - follows policy and work instructions
Qualifications
Mortgage documentation
Loans / Home loans
Investigations / Fraud
MS Office
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-66k yearly est. 1d ago
Network Transport Operations (Tier II)
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Responsible for providing 7/24 Tier II technical support on transport technologies monitored by the Network Operations Centers and maintained by Region Technicians.
• These technologies include but are not limited to ROADM, DWDM, SONET, Digital Cross-Connect (DCS), multiplexer, channel bank, network timing (BITS), and DLC.
• Provide remote technical support to Network Operations Center Specialists and Region Operations Technicians.
• Direct transport network outage restorations and engage necessary resources to minimize impact.
• Provide technical assistance for First Office Applications (FOA).
• Provide technical assistance with incident review and outage analysis requests to determine root cause and future prevention.
• Provide technical assistance for vendor cross-functional meetings, reviews, and planning sessions.
• Provide remote or on-site technical training to peers, NOC teams, and or Region Operations Technicians and publish support bulletins/job aids.
• Manage transport network element software levels.
Qualifications
• Working experience in central office maintenance, central office equipment installation, network engineering, network provisioning and or Tier I technical support working with numerous transport network technologies.
• These include but are not limited to Coriant (Tellabs) 7100 ROADM, Fujitsu Flashwave 9500 ROADM, Fujitsu Flashwave 7500 ROADM, BTI WDM, Ciena (Nortel) SONET, Fujitsu FLM/Flashwave SONET, Lucent DDM/Lamda/DMX SONET, associated EMS tools, Tellabs DCS, DACS, Alcatel DCS, DLC, MUX, Symmetricom timing (BITS), and Alcatel Lifespan.
Additional Information
To know more about this position, please contact:
Mohita Tejwani
************
$56k-95k yearly est. 1d ago
Telesales Representative
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
This contract to hire opportunity is in our Sales Call Center Client Services department. The selected candidate will be responsible for selling and upselling safety and security service packages for a program supporting usage-based insurance offered by a Fortune 20 insurance company. Initial Assignment will require representatives to demonstrate strong sales skill prior to assuming customer management responsibilities.
General Duties and Responsibilities:
• Creating and maintaining rapport with customers.
• Identifying customers' needs and proposing appropriate solutions.
• Overcoming objections and using assumptive close.
• Identifying and maximizing opportunities.
• Generating sales.
• Identifying and maximizing opportunities.
• Achieving specific sales metrics on a continual basis.
• Record/customer management
• Serves as primary point of contact for internal and external clients and various departments/divisions to resolve outstanding issues, comply with customer requests, and respond to client inquiries
• Provides support in research and resolution of problems and inquiries
• Interfaces with clients to determine present and future needs and discusses progress toward solutions
• Coordinates with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts
• Prepares monthly and quarterly sales and departmental reports
• Keeps abreast of new products/services and changes to existing products/services
• Maintains comprehensive knowledge of applicable products, services, and company policies and procedures
• Identifies additional opportunities to provide more products, services or other resources to customer and refers to managing director/relationship manager
• May participate in business reviews to learn about clients' strategic direction as well as gain a good understanding of the products and/or services FIS is offering
• Participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments
• Other related duties are assigned as needed
Job Requirements:
• Minimum 2 years successful solution selling experience required. Strong assumptive closer would be a distinct advantage.
• Minimum 3 years customer care experience preferred.
• Previous car sales experience would also be advantageous and may be considered in lieu of education.
• Energetic self-starter and independent worker who is comfortable working in a fast-paced environment.
• Proven ability to establish and maintain relationships with customers.
• Excellent call-handling and objection-handling skills.
• Excellent written and verbal communication skills.
• Excellent organizational skills with the ability to multi-task.
• Strong computer skills including experience with Microsoft Office applications
Education Requirements:
High School or GED Diploma Required
General Knowledge, Skills, and Abilities:
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner
• Requires working knowledge of FIS products/services as well as general banking operations and procedures
• Ability to understand and apply concepts
• Ability to handle projects commensurate with job expectations
• Requires excellent presentation, writing, organizational, analytical, and problem solving skills
• Requires human relations, negotiation and documentation skills
• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
• Flexibility, versatility, dependability
Training:
• Duration is for 2 weeks beginning on July 13th
• Schedule will be 9:00 am - 5:45 pm Monday - Friday
• Must be able to pass training assessments in order to remain on assignment
• Cannot miss any days during training
Environment:
• Work schedules will be between 9:00am - 9:00pm Monday - Friday
• Performance will be measured based on conversion rates and call quality
• Focus is on relationship building so average handle time will not be a performance metric
Qualifications
Excellent communication Skills
Very good experience with Customer Service, Call Cenre and calls
$53k-67k yearly est. 60d+ ago
NOC Specialist - Tier II (Wireline)
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
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Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions.
• Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the OSI model, including the physical, data link, network, & transport. Implement & maintain network security such as user/password/port administration for all VOIP & supporting nodes & elements that are Central Office interfaced to company network.
• Collaborates with other departments on network issues & network configuration to support, hardware/software switch upgrades & patch implementation, AMA billing conversions/recovery/validation, feature package upgrades, link-rehome, transport upgrades/conversions, sync-clock conversions, timing, & acquisition coordination.
• Provide support for FOA (First Office Application) of new products, which includes working with Tier I monitoring teams (Netcool) to ensure these new products are reporting correctly & providing new product training & developing standards & Preventative Maintenance Procedures to support those products. (i.e. Adtran TA5000's, Genius, Ventraq EPN, GHEM implementation, Session Boarder Controllers, VOIP gateway upgrades & rollout etc.)
• Provide network support for major outages, Change Management activities, and/or major projects for company network (which includes approving MOPs, monitoring, reporting, correcting any abnormalities, & Root Cause Analysis.)
• Provide back-up NOC Support functions during emergency disaster recovery, monitoring, coordination, & escalation of any major or catastrophic conditions in company's network. (examples: power outages, floods, fire, natural disasters).
• Gatekeeper for all vendor interaction/escalation of installation and/or technical resolution for major or service affecting issue in company's network.
• Alarm monitoring system support to include major projects to migrate off old systems (i.e. TDM), employ automation procedures where possible, assist in the determination of alarm levels for all network elements, provided various connectivity via LAN, & provide support for external alarming devices.
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Qualifications
• In-depth knowledge in one or more VoIP switching technologies: Genband G9/G6/Genius, CS2000, Broadsoft, MetaSwitch & Metasphere, Ureach, and/or Acme / Nextone SBC.
• Knowledge in Element Management Systems, & servers interfacing these platforms. Desired knowledge in Multi-service Edge Routers, SIP, Unix, Linux, WireShark, etc.
• Desired knowledge in one or more voice TDM switch technologies: DMS-10, DMS-100/200/500, 5ESS, DCO, GTD-5, EWSD and/or Oryx.
Additional Information
To know more about this position, please contact:
Mohita Tejwani
************
$62k-82k yearly est. 60d+ ago
Vice President
Collabera 4.5
Tampa, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognises true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Key Responsibilities:
· Support the Automation Catalysts in the identification of opportunities, and building a book of work in partner areas by applying and customizing standard identification / prioritization tools
· Support the build-out and customization of the Smart Automation Centre Playbook (from use-case identification through to full implementation) for Robotic Process Automation (RPA) across the following key supporting dimension:
· Optimize and refine the playbook for each emerging technology to ensure the fastest delivery possible (from use-case identification through to full implementation)
· In partnership with Technology, setup and maintain a knowledge sharing library for both (a) information about how to implement Robotics and (b) re-usable Bot code
· Lead the build-out of the Robotics Training Strategy (including the articulation of different audience segments, training needs, and content for each group)
· Work with partners to identify and resolve barriers to seamless execution
· Support the development of a Standardized Business Case tool
· Support the development and execution of the vendor engagement strategy
· Support the design and build-out of ‘Robotic workforce management tools' to ensure visibility and control of Robot performance
· Industrialize a firm-wide Change Management approach to create a strong controls ecosystem around Robotic deployment
· Refine the Services Strategy Business case (in partnership with Finance)
Qualifications
Job Skills/Qualifications:
· Minimum of 6+ years total work experience (ideally with deep experience in financial services)
· 4+ years of project/program management experience related to technology deployment and ideally working with Robotics and other emerging technologies
· Previous experience in supporting the build-out and running of a pipeline of transformation work at an organizational level
· Previous experience leading or developing automation solutions for Operations and Services (and particularly with Robotics) will be highly valued
· Strong data analytics capabilities especially cost analysis and internal/external benchmarking
· Ability to work effectively with senior managers and with large teams across countries, functions and businesses
· Understanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functions
· Previous experience with basic development or EUC configuration would be ideal but training will be provided
Additional Information
Please contact:
Abhilash Sabu
************
abhilash.sabu(@)collabera.com
$123k-189k yearly est. 60d+ ago
Technical Writer
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description:
• Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
• May be responsible for coordinating the display of graphics and the production of the document.
• Familiar with standard concepts, practices, and procedures within a particular field.
• Relies on limited experience and judgment to plan and accomplish goals.
• Performs a variety of tasks.
• Works under general supervision; typically reports to a supervisor or manager.
• A certain degree of creativity and latitude is required.
Qualifications
Experience:
• May require a bachelor's degree in a related area and 2-4 years of experience in the field or in a related area.
• Must know HTML and Dreamweaver.
• Fluent in English and Spanish
Additional Information
To schedule an interview please contact:
Vishwas Jaggi
************
$44k-60k yearly est. 60d+ ago
DAS Technician
Computech 4.3
Palm Harbor, FL job
Computech Ltd is a privately held technology consulting company with offices in Chicago, Illinois. Since 1990, Computech has served Chicago as a premier provider of technical resources to more than 40 mid-sized and Fortune 100 companies.
Position: DAS Installer/Technician
Location: South Eastern Region (Tempa-Florida OR Georgia OR South Carolina) OR Chicago-IL OR Texas (Middle Eastern Region)
Duration: Long Term Contract Or Full-Time
Job Description:
We are seeking numerous full time DAS Installers to support a key client nationally.
In return for excellent career opportunities within a top tier organisation, we would hope that the ideal candidate meet the following conditions:
- At least 2 years experience with telecommunications installations. Preferably with inside DAS networks, outside DAS networks, small cells or BTS /RBS installations
- The ability to travel 100%. These sites will vary in location and we are seeking technicians that are road warriors willing to travel to wherever our sites may be located
- Experience with any of the following equipment manufacturers products would be required: Commscope, Corning, TE, SpiderCloud, Ericsson, Nokia, Andrew's
-Experience with sweep testing or PIM testing a plus
-We are seeking numerous technicians across the US..
Additional Information
All your information will be kept confidential according to EEO guidelines.
$45k-80k yearly est. 60d+ ago
Senior Network Engineer
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Will be responsible for managing the internetworking infrastructure for the Serve Virtual Enterprise environment.
• This includes network hardware and software design, installation, management, capacity planning and support
• Design, installation, testing, administration and documentation of Serve networking.
• Technical internetworking administrator and engineer.
• Routing and switching layer 3 and layer 2 experience and expert level packet tracing experience.
• Responsible for implementation and management of firewalls, VPNs and other devices
• Implementation and management of internetworking technologies including routers, switches, voice and wireless technologies
• Perform the duties of implementation, maintenance, monitoring, performance analysis, as required in Serve data centers and corporate network environments
• Responsible for 3rd level support of internetworking technologies and equipment continuity services for internetworking and devices.
• Maintain oversight of Wide and Local Area Networks to insure optimum performance, reliability, recoverability, and stability across Production, Development, QA and User Acceptance Testing environments
• Measure and meet and/or exceed appropriate service levels with the business.
• Work with a cross-section of internal IT personnel, business personnel, vendors and management teams to deliver reliable network communications and functions to enhance the Serve product
• Primary technical point of contact for internetworking security audit and controls
• Troubleshoot suspected networking related issues
Qualifications
• Internetworking engineering and architectural skills, with experience supporting highly available, secure infrastructures required
• Internetworking device, firewall configuration and administration required
• Operating Systems administration experience to include Linux and Windows Server
• Experience in Payment Card Industry Data Security Standards (PCI DSS) control environments preferred
• Strong trouble-shooting, and documentation skills
• Strong written and oral communications
• Proven ability to manage multiple projects in a dynamic environment.
• Strong interpersonal skills
• Ability to meet commitments and manage priorities in a high paced environment
• 5+ years of relevant experience
Education Requirement:
• BS in Information Systems or equivalent experience
Preferred Additional:
• Platform Specific Experience
• Cisco WAN and LAN devices
• Cisco ASA
• Cisco VoIP
• Cisco Wireless
• Cisco Nexus OS
• Cisco Unified Computing System (UCS)
• Check Point firewalls and VPN
• F5 BigiP Load Balancers
• Linux or other *nix
• Windows Server
• Authentication mechanisms (TACACS+)
• Overview of The Department: Serve IT Operations Networking provides design solutions, implementation and documentation of Serves routing and switching networks, firewalls, wireless, VPNs, and VoIP telephony solutions.
Additional Information
To know more on this position or to schedule an interview please contact;
Vishwas Jaggi
************
$73k-95k yearly est. 1d ago
Call Center Representative
Collabera 4.5
Sarasota, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Job Title: Call Center Representative
Location: Sarasota, Florida 34237
Duration: 2+ months
Start date: ASAP
Keywords: Customer Service, Customer support representative, customer support associate, Inbound calls.
Qualifications
Level 1 resource capable of handling high volume inbound calls.
Basic computer experience.
Able to follow the given script.
Additional Information
To know more about this position, please contact:
Richard Olano
************
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$22k-28k yearly est. Easy Apply 1d ago
Network Technician/Engineer
Collabera 4.5
Saint Petersburg, FL job
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Experience with TDM, DS-0, DS-1, DS-3, SONET, Ethernet , Data Networking.
• Installing new equipment such as Nortel bay, Infinera DTNs and Regens, Brocade aggregate switches and transport equipment, Alcatel, Lucent 7210 switches, and replacing Cisco routers.
• Worked in the NOC environment as a tester, interfacing with various departments (assignments, complex translations, RCMAC, engineering, marketing, project coordinators, outside techs, and central office personnel) vendors, end users, and customers.
• Added additional T1 lines added and replaced cabling as needed or requested. Labeled T1s and equipment.
Qualifications
Knowledge of some of the following systems: Adtran, AMS, Ciena MTM, Cisco CTM, FENS, Naviscore, Calix, 5620 SAM, ASAM 7300's, Juniper routers and switches, Cisco routers and switches.
Additional Information
Should you have any questions, please feel free to call Mohita on ************
$75k-99k yearly est. 1d ago
Mortgage Loan Processor
Collabera 4.5
Tampa, FL job
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Contract Duration: 6 months
Pay rate: $15/hr
Production Specialist II:
Review or research loan files through internal system to attempt to locate loan file. Must have the ability to handle complex files and effectively prevent escalations. Ability to work in a fast paced environment and meet deadlines and work standards. Ability to be dynamic in role, and shift priorities
Qualifications
2 years + experience with mortgage documents required
Mortgage servicing or origination knowledge required
Intermediate proficiency with MS Word, MS Excel and MS Outlook
Will take assessment for MS Excel
Must be detailed oriented
Research and analytical skills a must
Flexibility to adapt to process changes
Self-motivated and able to work independently with minimum supervision.
Capacity to work in a team-oriented environment
Have the ability to think creatively outside the box, and
Must be able to lift up to 35 pounds
Have the ability to demonstrate strong process, guidelines, and product knowledge. Assist with customer escalations and related issues.
Job might require some clerical functions i.e. scanning, filing, data entry, sorting etc.
Must be able to work in a tight, confined and secured area as contractor may be required to file and pull documents located in the vault
Have proven track record of great attendance - Short Term Project (NO TIME OFF REQUESTS)
DESIRED SKILLS:
Loan file reviews
Effective listening, comprehension, and negotiation skills
SHIFT: Monday - Friday; 8:00 AM - 5:00 PM (MUST be flexible to work OT after hours M-F and Saturday between 7:00 AM - 12:00 PM)
ATTENDANCE: NO VACATION - NEEDS VERIFIED AND AGREEMENT THEY WON'T TAKE OR ASK
Additional Information
If you are interested, please reach out to me:
Laidiza Gumera
************
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