Digital marketing manager jobs in La Habra, CA

Dice's customer, a technology solutions provider, is currently looking to hire a Product Marketing & Communications Manager for a 6-month contract opportunity. This position offers a flexible hybrid work schedule and can be performed primarily remotely with occasional visits to the office in Irvine, CA on an as-needed basis for events and customer interfacing. Title: Product Marketing & Communications Manager Location: Irvine, CA (Hybrid / Primarily Remote) Overview: The Product Marketing & Communications Manager for Transformation Programs will be part of a growing team that's driving impactful change and transformation through innovative marketing and communication strategies. We are seeking a creative and highly energized Product Marketing/Marketing & Communications Manager who will be focused on driving clarity and engagement on key enterprise transformation initiatives. Qualifications: 7-10+ years in marketing and communications. Experiential marketing and proven project or product management skills in a large corporate environment a must. Must be able to get hands-on and produce content and events as well as manage a team of creatives to do the same. Background in marketing and communications, GTM strategy development, activation campaign planning and execution Excellent interpersonal and communication style, with proven active listening and critical thinking ability Outstanding learning agility, with ability to pick up new concepts in a fast-paced environment Ability to translate and apply product marketing and go-to-market know how into internal business transformation and change activation objectives Tech savvy, with some exposure with large scale digital transformation efforts preferred. Experience in the financial services industry a plus Responsibilities: Marketing & Communications Management Leverage storytelling skills to discover, identify and develop compelling narratives and content to inspire and motivate employees. Draft and edit a wide range of communication materials tailored for internal stakeholders, including articles, executive communications, and digital content. Act as editor-in-chief to source and manage content and events pipeline. Support and enhance content production and approval processes to ensure effective management and timely deployment. Experiential Marketing & Event Design, Planning & Execution: Design, plan and execute a variety of internal events ranging from town halls and symposiums to immersive learning exercises, such as hackathons, katas and dojos. Campaign and Project Management: Lead coordination efforts for internal marketing campaigns and/or delivery projects to support communication strategies. This includes managing timelines, resources, and stakeholder expectations to ensure successful execution. Build relationships with key internal stakeholders to understand pain points, change impacts and needs. Segment employees and stakeholders based on roles, functions and motivation to tailor communications and engagement strategies. Develop customer engagement and enablement GTM strategies and campaign plans. Identify and document moments that matter as part of a customer change journeys. Collaborate with cross-functional teams, to ensure consistency in messaging and alignment of communication strategies with broader organizational objectives. Monitoring and Measuring Progress: Monitor stakeholder sentiment and engagement to identify opportunities and proactively address issues related to internal change initiatives. Facilitate feedback loops and gather insights to inform marketing, communications and engagement strategies. Take a data driven approach to continuously track the progress of the transformation and make necessary adjustments based on feedback and other data. About the Company: A technology solutions provider based in Chicago, IL, which is dedicated to empowering the fintech, healthcare and education industry with cutting-edge technology solutions to optimize costs and cloud infrastructure. As a leading provider of Automation Consultancy, Managed Cloud Services, and Integrations, we bring expertise and innovation to every project. Why this Opportunity? Incumbent team members testify: “Working in this team has been a transformative experience, allowing me to grow both professionally and personally” “I love this team! Respectful environment, supportive leaders. One of the best gigs I've had in years” “What we're doing here isn't just innovative… it's also very, very fun!” This role offers a unique chance to grow your career in a dynamic environment, with potential for contract-to-hire after six months for the right candidate. Our customer values diverse perspectives and experiences. If you have a background in marketing and communications, GTM strategy development, activation campaign planning and execution, we encourage you to apply.

Robert Half's client is looking for an experienced Digital Product Manager to lead the strategy and execution of enterprise-level web applications in a highly structured corporate environment. The right candidate will have deep experience managing the full product lifecycle for web-based or mobile platforms, ideally in a .NET or Salesforce environment. Previous experience working with payment systems and within Fortune 500 companies is mandatory. Responsibilities: Own and drive delivery across Product and Operations teams for web-based or mobile applications Translate business requirements into clear, actionable user stories and technical specifications Manage the product development lifecycle from concept through launch, including post-launch analysis and iteration Lead projects from scratch, creating scalable, enterprise-grade digital experiences Integrate Agent Console workflows and ensure alignment with support infrastructure Work within a .NET or Salesforce ecosystem to guide development teams and inform technical decisions Build features that incorporate complex payment processing systems, ensuring security and compliance Collaborate with UX/UI, engineering, QA, and business stakeholders to align on priorities and deliverables Measure product performance and iterate based on data-driven insights and KPIs Required Skills & Experience: 5+ years of experience as a Digital/Product Manager with a focus on web applications or mobile applications Deep understanding of building and scaling web or mobile platforms in a structured enterprise environment Strong familiarity with .NET or Salesforce as core product environments Hands-on experience with payment platforms, including transaction workflows and regulatory compliance (e.g., PCI) Must have experience working in Fortune 500 organizations Expertise in Agent Console or equivalent operational workflow platforms Strong written and verbal communication skills; proven ability to manage cross-functional stakeholders Experience creating technical documentation and managing backlogs in Agile/Scrum environments Nice to Have: Experience with user behavior analytics platforms like Google Analytics, Mixpanel, or Amplitude Familiarity with enterprise CMS or e-commerce platforms Knowledge of accessibility and web performance best practices Location: Torrance, CA (Onsite 4 days a week). Candidates must be local to Los Angeles Duration: 6 months, Contract to Hire

Job Title: Marketing Specialist Company: Addition Building & Design, Inc About Us: Addition Building & Design Inc is a premier high-end residential construction firm dedicated to creating luxurious living spaces that reflect our clients' unique visions. With a commitment to exceptional craftsmanship and client satisfaction, we pride ourselves on our innovative designs and sophisticated building solutions. Position Overview: We are seeking a dynamic and creative Marketing Specialist to join our team full-time. This individual will play a crucial role in enhancing our brand presence, driving lead generation, and promoting our portfolio of high-end residential projects. The ideal candidate will have a passion for luxury markets, excellent communication skills, and a strong understanding of digital marketing strategies. Key Responsibilities: Develop and implement comprehensive marketing strategies to elevate brand awareness and drive sales. Create engaging content for our website, social media platforms, email campaigns, and marketing brochures. Conduct market research to identify trends, customer needs, and competitive positioning. Collaborate with the design and project management teams to showcase our projects through high-quality photography and videos. Manage social media accounts and monitor analytics to optimize engagement and reach. Organize and participate in industry events, trade shows, and client meetings. Develop and maintain relationships with industry influencers and partners. Track and report on the effectiveness of marketing campaigns and initiatives. Qualifications: Bachelor's degree in Marketing, Communications, Business, or a related field. 3+ years of experience in marketing, preferably within the construction or luxury real estate sector. Proficiency in digital marketing tools, social media platforms, and analytic software. Strong writing and communication skills with a keen eye for detail. Creative thinker with the ability to design visually appealing marketing materials. Ability to manage multiple projects and deadlines in a fast-paced environment. Familiarity with project management software is a plus. Why Join Us? Opportunity to work with a dedicated team passionate about high-quality construction. Competitive salary and benefits package. Collaborative work environment that encourages professional growth and creativity. Chance to contribute to remarkable projects that impact the community. Application Process: Interested candidates are invited to submit a resume, cover letter, and a portfolio of relevant work to [email address]. Please include "Marketing Specialist Application" in the subject line. Forward resumes to ******************************* Addition Building & Design Inc] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Digital Marketing Manager - Beauty & Wellness Shape the Future of Waterless Beauty with Oliveda At Oliveda, we're redefining beauty through the power of waterless formulations and the unmatched potency of our olive tree-based skincare. As pioneers in clean, conscious, and high-performance beauty, our mission is to set a new standard for what skincare can be - deeply effective, sustainable, and transformative. We are seeking a Digital Marketing Manager to lead and scale our digital growth strategy as we continue expanding the global future of waterless beauty. If you're data-driven, creative, strategic, and passionate about beauty, wellness, and purpose-led brands, this role offers the opportunity to make a profound impact. What Makes Oliveda Unique? We are not just “waterless beauty.” We are tree-to-beauty, powered by 3,000-year-old olive tree skincare science. Our formulations replace 70% industrial water with phytonutrient-rich antioxidants, offering clinically proven results, long-term skin transformation, and a radically more sustainable approach to beauty. Your role? Amplify our digital presence, accelerate our growth, and build meaningful connections with consumers worldwide - all while optimizing performance and ROAS (Return on Ad Spend). What You'll Do Lead Digital Growth Strategy Develop and execute the digital marketing roadmap, ensuring all initiatives drive brand visibility, engagement, and conversion across global markets. Manage Performance Marketing & ROAS Oversee paid media campaigns across Meta, Google, TikTok, YouTube, and emerging platforms - with a strong focus on ROAS, acquisition efficiency, and profitable growth. Continuously optimize campaigns to maximize return on investment. Optimize E-Commerce Performance Collaborate with the e-commerce and creative teams to improve website performance, product pages, SEO, CRO, and customer journeys - all contributing to stronger conversions and higher ROAS. Drive Email, SMS & CRM Strategy Lead lifecycle marketing by building segmentation, automated flows, and retention strategies that deepen customer loyalty while supporting paid media performance and ROAS targets. Analyze & Report Marketing Performance Leverage analytics tools to monitor KPIs - including ROAS, CAC, LTV, CTR, CVR - providing actionable insights that inform strategy, budget allocation, and campaign optimization. Collaborate Cross-Functionally Work in partnership with creative, social media, influencer marketing, and product teams to build cohesive, integrated digital campaigns that align with brand storytelling and performance goals. Stay Ahead of Digital Trends Track shifts in digital behavior, platform updates, and beauty/wellness marketing trends to keep Oliveda innovative, relevant, and data-driven. Support Launches & Activations Develop and execute digital strategies for new product launches, brand milestones, and major campaigns - ensuring maximum reach, engagement, and strong ROAS. What We're Looking For 5+ years of experience in digital marketing, performance marketing, or growth marketing (beauty/wellness strongly preferred) Strong understanding of ROAS-focused paid media, analytics, SEO/SEM, email marketing, and funnel optimization Ability to analyze data, translate insights into strategy, and execute with precision Creativity paired with a deep understanding of digital storytelling and brand voice Experience working with e-commerce platforms (Shopify preferred) Highly organized, proactive, and comfortable in a fast-paced, high-growth environment Passion for sustainability, wellness, and mission-driven brands Why Join Oliveda? Be part of a global movement reshaping the future of skincare Work directly with leadership in a high-impact role Join a fast-growing beauty brand rooted in sustainability, purpose, and innovation Opportunity to shape the digital engine that drives our next phase of growth Job Details Job Type: Full-Time, on-site (Culver City, CA) Compensation: $125,000 - $186,000 per year (commensurate with experience) Benefits: Medical, Dental, Vision, Life & Health Insurance, plus 401(k)

Job Title: E-commerce and Digital Marketing Manager Industry: Apparel / Fashion Reports to: VP of E-commerce Location: Chatsworth, CA Employment Type: Full-Time/On Site Salary Range: $90-$120k We are seeking a dynamic and data-driven E-commerce and Digital Marketing Manager to lead and scale our digital sales channels in the fast-paced apparel industry. This role is pivotal in owning the strategy, execution, performance and maintenance of both Direct-to-Consumer (DTC) e-commerce platforms and third-party marketplaces (such as Amazon, Walmart, Target+, and others). The ideal candidate is both analytical and creative, understands apparel brand-building in a digital world, and thrives in a collaborative, fast-paced environment. Key Responsibilities E-commerce (DTC) Strategy & Management ● Own and optimize performance across the brand's owned e-commerce websites on Shopify ● Lead UX/UI improvements to increase conversion rate, reduce bounce rate, and enhance customer experience. ● Manage product merchandising, categorization, pricing, cross-sells/upsells, and seasonal content updates. ● Analyze funnel metrics and customer behavior using tools like Google Analytics, Triple Whale, or Shopify analytics. ● Collaborate on site promotions, A/B tests, landing pages, and product launches. Marketplace Management ● Oversight on day-to-day operations across marketplaces (Amazon, Walmart, Target Plus, etc.), including inventory for FBA, listings, pricing, content optimization, deals and promotions. ● Coordinate with fulfillment and logistics teams to ensure marketplace SLAs are met (e.g., shipping, on-time delivery). ● Monitor marketplace performance metrics: YOY sales and session metrics, Buy Box percentage, advertising ROAS, reviews, and seller ratings. ● Implement competitive pricing and assortment strategies to grow share and profitability. Digital Marketing ● Plan and manage 3rd party agencies for execution of paid media campaigns across channels (Meta, Google Ads, YouTube, TikTok, affiliates, etc.). ● Oversee SEO strategy, content planning, and blog/editorial calendar to drive organic traffic. ● Manage planning, communication and approval of email marketing and SMS programs (Yotpo) with 3rd Party agency, including segmentation, automation flows, and campaign performance. ● Collaborate with creative, freelancers, and influencers for brand-aligned messaging and assets. ● Leverage multi-touch attribution modeling to guide budget allocation and improve CAC, ROAS and LTV metrics for organization. Reporting & Optimization ● Track KPIs for all digital channels including ROAS, AOV, LTV, CVR, and channel-specific KPIs. ● Provide weekly and monthly performance reporting and actionable insights to leadership. ● Use tools such as GA4, Triple Whale, Excel/Sheets, and ad platform dashboards to analyze trends and inform decision-making. Qualifications ● Bachelor's degree in Marketing, Business, E-commerce, or related field. ● 5+ years of experience in e-commerce and digital marketing, preferably in the fashion/apparel sector. ● Proven experience managing both owned DTC websites and marketplace platforms. ● Strong analytical skills and proficiency in e-commerce platforms, web analytics, and digital ad tools. ● Capable of driving action and communicating strategic insights and recommendations. ● Experience with Shopify, Amazon Seller Central/Vendor Central, Google Ads, Meta Ads, Yotpo, Walmart Seller Central, Target Plus portal, etc. ● Excellent project management and communication skills. ● Passion for apparel, consumer behavior, data and building best-in-class online experiences.

The Brand Marketing Manager is responsible for supporting the PR & Marketing team in the development and execution of brand marketing and digital strategies for GUESS and Marciano brands. The primary objective of the role will be to support in upper funnel/ brand awareness objectives that will, in turn, continue to drive sales across the business. Success in the role will come from developing a strong knowledge of the global market trends, an in-depth understanding of the consumer and media landscape, implementation of the business strategies and the brand vision/direction to create strategies, marketing tactics, and stories that can then be adapted for optimal relevance across North America and business channels. ESSENTIAL FUNCTIONS: Deliver a consistent marketing message that will strengthen the company's position across various platforms. Implement the social media strategy, coordinating with stakeholders across the Company to ensure its effectiveness and encouraging adoption of relevant social media techniques into the corporate culture and into all of the company's products and services. Identify and interpret social media trends. Analyze existing and potential media activities and engage in market research to determine potential business opportunities. Become an advocate of the Company in social media spaces, engaging in dialogues and answering questions where appropriate. Manage a Blogger outreach program and build an active brand ambassador network to spread the word about the Company. Plan, manage and implement all new social media activities. Duties include online advocacy, writing editorial, community-outreach efforts, and promotions. Manage presence in social networking sites including Facebook, Twitter, and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed. Regularly feed back insights gained from social media monitoring into the Marketing and Editorial teams, to help them evolve their strategies in a timely fashion. Collaborate with other departments and develop unique marketing strategies and partnerships for the brands online social media outlets. Schedule and organize multiple calendars from various departments which generate content on a daily basis. Collaborate in the planning and development of Guess' social media platforms. Coordinate with U.S. and Global retail and marketing teams and ensure a timely distribution of weekly and monthly updates. Manage all U.S. and Global social media sites for the brand. Drive traffic to stores and E-Commerce through concepts such as engagement, collections presentation, store locator and event information. Identify Search Engine Marketing (SEM) business opportunities based on competitive research, industry data/trends and key performance metrics of current marketing campaigns. Build search engine volume and efficiency forecasts, initiating tests (keyword bits, ad copy, landing pages) to improve key metrics (click, search, convert), making recommendations on keyword selection, and managing relationships with SEM partners. EDUCATION: Bachelor's Degree YEARS OF EXPERIENCE: 6-8 Years Salary Minimum $100,000.00 Salary Maximum $115,000.00 Base salary will be determined on various factors, including but not limited to, market data, internal equity, relevant background, and experience for the specified role. GUESS? Corporate employees are eligible for benefits such as medical, dental, vision, life, 401k, tuition reimbursement, PTO, on-site gym, employee discounts and more!

Our client is seeking a Social Media Manager with experience in fine jewelry. This is a fulltime position that is onsite five days a week in the LA area. Our Social Media Manager provides exceptional social media and marketing ideas that are both creative and strategically based. You will serve as the main face and hand model for the company's social media and marketing. You will create content and post daily, showcasing the quality and design of our jewelry. You will assist with all product photography and modeling, as well as social media and marketing strategy development and implementation. What you'll do: Create content, film, and engagement for all social platforms, including Instagram, TikTok, and Pinterest, and YouTube. Manually post 2 Instagram story sets, 1 in-feed Instagram post or reel, & 1 TikTok everyday at designated times. Work to create and implement social media and marketing growth strategies and assist on high level marketing decisions. You will be working on all social media content creation, manually posting, creating blog posts, and promotional emails. You will work as a hand model and photographer for social imagery and video Maintain online brand integrity and presence in the luxury engagement ring market. Respond to comments on all platforms and maintain engagement with our digital community. Perform competitor analysis and keep up with trends. Bi-Monthly reporting for all social media and marketing efforts. Photo editing and organization via iPhone and Dropbox. What you're like : A high level knowledge of social media and marketing Exceptional photography and filming skills. Knowledge of Photoshop is a must Attention to detail and highly organized. Strong sense of initiative, self-motivated and goal-oriented Staying apprised of trends and social algorithms that are in-tune with brand voice You go above and beyond to provide the best social media and marketing content that will push the company toward growth and sales Ready to learn - you relish the opportunity to learn more about the brand and its products to enhance our posts. Equally creative, analytical, and strategy-focused. Requirements: Previous experience working in jewelry marketing (preferred). Experience in social media growth and management is a must. Experience in photography, content creation, and hand modeling. Experience in digital marketing such as blog posts, promotional emails, ads, etc. Must be able to post every day at designated times manually. Must be located, or able to relocate to Los Angeles and work in-person. Send your resume today!

Los Angeles based Berlinger is the female-founded jewelry company behind the Diamond Mosaic Collection. Recognized for its unique art deco inspired rings, Berlinger designs unique bridal and luxury fine jewelry that is handmade right here in our studio. Social Media Manager Our Social Media Manager provides exceptional social media and marketing ideas that are both creative and strategically based. You will serve as the main face and hand model for the company's social media and marketing. You will create content and post daily, showcasing the quality and design of our jewelry. You will assist with all product photography and modeling, as well as social media and marketing strategy development and implementation. What you'll do at Berlinger: Create content, film, and engagement for all social platforms, including Instagram, Tik Tok, and Pinterest, and YouTube. Manually post 2 Instagram story sets, 1 in-feed Instagram post or reel, & 1 Tik Tok everyday at designated times. Work to create and implement social media and marketing growth strategies and assist on high level marketing decisions. You will be working on all social media content creation, manually posting, creating blog posts, and promotional emails. You will work as a hand model and photographer for social imagery and video Maintain online brand integrity and presence in the luxury engagement ring market. Respond to comments on all platforms and maintain engagement with our digital community. Perform competitor analysis and keep up with trends. Bi-Monthly reporting for all social media and marketing efforts. Photo editing and organization via Iphone and Dropbox. What you're like: A high level knowledge of social media and marketing Exceptional photography and filming skills. Knowledge of Photoshop is a must Attention to detail and highly organized. Strong sense of initiative, self-motivated and goal-oriented Staying apprised of trends and social algorithms that are in-tune with brand voice You go above and beyond to provide the best social media and marketing content that will push the company toward growth and sales Ready to learn - you relish the opportunity to learn more about the brand and its products to enhance our posts. Equally creative, analytical, and strategy-focused. Requirements: Previous experience working in jewelry marketing (preferred). Experience in social media growth and management is a must. Experience in photography, content creation, and hand modeling. Experience in digital marketing such as blog posts, promotional emails, ads, etc. Must be able to post every day at designated times manually. Must be located, or able to relocate to Los Angeles and work in-person. Benefits: -medical stipend -401k matching program -competitive compensation & PTO policy -huge opportunity for growth with a quickly scaling company

Daily Drills This is a full-time, on-site role (Monday-Thursday in the office, Friday remote) for a Marketing Operations Manager at Daily Drills. The Daily Drills office is located in Los Angeles, specifically in Brentwood. Daily Drills is an LA-based lifestyle brand designed to make getting dressed fun! Founded in 2020, best friends and entrepreneurs Kennedy Crichlow (Ken) and Mary Ralph Bradley (Ralph) set out to create pieces that filled gaps in their own closets. A few text messages and a thousand !!! later, they sealed the deal with a Daily Drills patch sewn proudly on each item. From cozy loungewear to stylish workout apparel and vacation-ready resort wear, Daily Drills makes every part of your day a little more fun!!! Our brand IS the exclamation point in our logo - we put emphasis on everything we do and approach each day with the energy of the “!!!” We want our customers to be excited to get dressed in Daily Drills, and that wouldn't happen if our team wasn't excited throughout every step of the process. By traveling the world and capturing our collections in the destinations we are inspired by, we bring our clothes to life, building not just a wardrobe, but a lifestyle representative of our signature exclamation point! Marketing Operations Manager The Marketing Operations Manager ensures all marketing initiatives are fully prepared, aligned across teams, and executed on time. Strategy and direction come from leadership, while this role focuses on the administrative and operational side- managing the marketing calendar, coordinating cross-functional contributions, monitoring the product pipeline, and ensuring all content, creative, operations, and assets are ready for launch. The ideal candidate is highly organized, detail oriented, and proactive in keeping initiatives on track from planning through execution. Key Responsibilities Following leaderships lead on strategy, maintain and own the marketing calendar, ensuring it is filled out weeks in advance with all initiatives scheduled, tracked, and launch-ready, and share it with respective team members to ensure responsibilities are clear and progress is tracked. Develop and manage workback schedules in collaboration with cross functional teams including creative, strategy, copywriting, operations, and production to ensure all deliverables are completed on time and responsibilities are clearly handed off. Execute on marketing initiatives based on strategy provided by leadership, ensuring follow through and alignment throughout execution. Monitor the product pipeline to ensure marketing initiatives align with upcoming launches, product priorities, and business objectives. Ensure each marketing initiative is fully prepared and launch ready, including: Initiative and scope confirmed, copy finalized by the copywriter, visuals selected or photos taken and delivered by their deadline, product names verified for accuracy, back end links tested and operational with operations support, all assets (copy, visuals, links, emails) proofed, tested, and organized in Drive for accuracy and functionality. Ensure Go-To-Market (GTM) presentations are on track, up to date, and ready for team meetings and launch dates. Review all initiatives for completeness and alignment with brand and operational standards before launch. Collect, organize, and track all materials, assets, and approvals for easy access and reference. Monitor campaign timelines and ensure deliverables meet deadlines and quality standards. Identify gaps or risks in campaign readiness and proactively suggest solutions. Support ad-hoc marketing projects and cross-functional initiatives as needed. Distribute recap emails or Slack updates to all relevant team members to maintain cross-functional alignment between departments such as Operations, Marketing, and Finance. Qualifications: Bachelor's degree in Marketing, Communications, Business, or a related field preferred. 1-3 years of experience in marketing coordination, project management, or a similar role. Strong organizational and project management skills, with the ability to manage multiple initiatives simultaneously. Excellent communication skills, both written and verbal, and ability to collaborate effectively across teams. Experience with Monday.com or Miro is a plus. Proactive problem solving mindset with the ability to anticipate potential roadblocks and suggest solutions.

NOTE: This is a hybrid position; candidates must be available to work onsite 3 days a week in one of the following locations: San Bruno, CA, Playa Vista, CA , Hoboken, NJ, or Bentonville, AR. We're seeking a self-starting, experienced Copywriter to concept and craft content that breaks through, creating stories that move people and strengthen the brand across our social channels. The ideal candidate has a strong background in advertising, brand storytelling and campaign development, with experience pitching and executing 360 ideas across broadcast and digital. You know how to turn insights into emotionally resonant work, writing scripts and stories that feel human, memorable and true to the brand. This role partners closely with creative leads, art directors, producers and marketing teams to develop top-of-funnel brand campaigns that connect across platforms, helping shape creative from concept through final cut. If you think big and execute even bigger-crafting bold ideas that earn attention, pitching them with confidence and bringing every frame, line and moment to life in a way that connects with customers-we'd love to hear from you! Key Responsibilities Creative Development Concept, write and refine ideas for social-first campaigns that break through Collaborate closely with art directors, designers, editors and producers to bring ideas to while maintaining clarity, consistency, and craft Help present and sell ideas internally, inspiring partners and stakeholders with storytelling that connects and creative that drives results. Execution & Iteration Guide the copy from concept through final delivery, crafting, rewriting and polishing concepts, scripts and post copy for clarity, rhythm and impact. Assist with casting and VO recording Collaborate in post-production to ensure the story lands-refining edits, dialogue and flow to bring the creative vision to life. Partner with Art Directors, Sr. Copywriters, and Producers to create social-first content from concept to execution Brand & Voice Stewardship Bring the brand's personality to life in ways that fit each format and deepen connections with customers. Create campaigns, copy and content that feel human, consistent and unmistakably on- brand. Qualifications Bachelor's degree or experience in creative writing, advertising or related field. 3-5 years copywriting experience in a professional advertising agency or in-house creative team Proven track record of concepting and executing successful social-led campaigns across channels Strong portfolio demonstrating social first content, big-idea thinking, sharp storytelling and executional craft Strong grasp of voice, tone and brand messaging, with ability to adapt across channels while staying consistent. Experience directing or collaborating with VO talent, editors and design teams Collaborative mindset and ability to partner seamlessly with art directors, strategists, producers and marketing leads. Experience working and collaborating in industry-standard tools including Adobe Creative Suite, Microsoft Office, Google Slides and Figma. Strong leadership, communication and interpersonal skills. Comfortable working in a fast-paced, high-stakes environment and refining work based on feedback and performance insights. Talent must submit a portfolio to be considered. Applicants without portfolios will not be considered. About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Title: Product Manager - Human Capital & Time Management Applications Employment Type: Direct Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Industry: Healthcare / Medical Enterprise / Higher Education Position Summary The Product Manager for Human Capital and Time Management Applications serves as a strategic partner between IT and Human Resources, ensuring HR technologies fully support organizational goals. This role manages the full lifecycle of HR applications-potentially including Workday, Kronos, and HealthStream-and is responsible for leading system enhancements, supporting application functionality, and delivering high-value digital solutions. The Product Manager oversees application roadmaps, leads cross-functional project initiatives, and ensures HR systems operate efficiently and securely. Key Responsibilities Lead the development, configuration, and continuous improvement of HR applications, ensuring quality, stability, and alignment with business objectives. Partner with HR and IT stakeholders to gather requirements, define product strategy, and implement solutions that enhance workforce management, scheduling, credential tracking, and timekeeping processes. Support identity management initiatives across employees and non-employees, ensuring proper access controls and compliance. Manage full project lifecycles, including planning, execution, communication, and delivery, using Agile and ITIL-based methodologies. Oversee application support teams, including developers, analysts, and integration engineers; provide leadership, direction, and professional development. Evaluate and recommend digital application and integration solutions that support long-term enterprise strategy. Lead presentations, workshops, and communication efforts with leadership groups and end users. Collaborate with procurement and cross-functional teams on system selection, RFPs, vendor evaluation, and contract support. Monitor data integrity, service delivery performance, and system reliability; implement corrective actions and process improvements. Maintain strong relationships with business partners to promote best practices and support data-driven decision making. Participate in organizational initiatives, strategic planning, and enterprise-wide digital transformation efforts. Minimum Qualifications Bachelor's degree in Information Technology, Business, Project Management, or a related field. Minimum 5 years of experience in a healthcare environment. Minimum 5 years supporting and configuring HRIS systems, with strong knowledge of HR processes and data management. Proven experience implementing or re-engineering: Scheduling and timekeeping systems Credential management processes Identity management programs At least 3 years of experience managing senior-level stakeholders and leading technology teams. Hands-on experience with project management, including planning, execution, oversight, and software delivery methodologies. Knowledge of ITIL framework and SDLC processes. Strong business acumen, analytical skills, and ability to operate as a consultant/facilitator. Experience presenting to large groups and guiding strategic discussions. Familiarity with Agile Project Management practices. Preferred Skills Expertise with Workday, Kronos, and HealthStream. Strong stakeholder communication and business relationship management skills. Requirements gathering, data analysis, and service delivery management. Ability to quickly learn new applications and adapt to evolving business needs. Understanding of identity management and compliance requirements. Additional Details Occasional onsite visits may be required for orientation, hardware pickup, team events, or major go-live activities (2-4 days per year). Business casual environment, with 2-3 rounds of interviews (video/Teams).

Vice President of Marketing, Hale Tori Reports To: Chief Brand Officer, Hale Tori Department: Marketing Employment Type: Full-Time Hale Tori, the parent company of Birdwell Beach Britches, Tori Richard, and Kahala, is seeking a visionary Vice President of Marketing to lead and elevate the marketing strategy across all three brands. Combined, the brands are leaders in their space with 225 years of heritage. This executive role will collaborate with both the brands and the Chief Brand Officer to drive creative consistency, oversee external agency relationships, drive customer engagement in all channels, and introduce a paid influencer program. The VP will supervise a Marketing Coordinator for each brand, responsible for tactical execution, including social media posting, project coordination, and calendar management. Key Responsibilities Strategic Leadership & Brand Oversight - Develop and implement unified marketing strategies across Birdwell, Tori Richard, and Kahala. - Ensure brand consistency in messaging, creative direction, and customer experience across all channels. - Lead cross-brand initiatives to raise the level of marketing execution and organizational alignment. - Team Management - Supervise and mentor the Marketing Coordinator, delegating executional tasks such as social media content creation and posting, marketing calendar planning and management, and coordination of photoshoots, events, and collaborations. Digital Marketing & Paid Media - Oversee paid media strategy and execution across all three brands. - Manage relationships with external paid media agencies, including aligning agency efforts with brand goals and KPIs, reviewing and approving campaign strategies and creative assets, conducting regular performance reviews and optimization sessions, and ensuring cross-brand consistency and efficiency in media spend. - Guide digital optimization efforts using tools such as Klayvio, Yotpo, Data Feed Watch, Impact, and Triple Whale. Influencer & Ambassador Strategy - Design and launch a comprehensive paid influencer program to expand brand reach and engagement. - Oversee ambassador and influencer partnerships, including seeding, contracts, and performance tracking. - Collaborate with influencer marketing agencies or platforms to identify and manage influencer relationships across relevant demographics. - Public Relations & External Communications - Lead PR strategy and manage agency relationships to amplify brand visibility. - Collaborate with PR agencies to develop and execute media outreach plans, coordinate press releases, media events, and brand storytelling, and monitor media coverage and report on PR performance. Cross-Functional Collaboration - Partner with Sales, E-commerce, and Creative teams to ensure integrated marketing efforts. - Support product launches, seasonal campaigns, and collaborative projects. - Act as a key liaison between internal teams and external partners to ensure seamless execution. Qualifications - 8+ years of progressive experience in marketing, with at least 3 years in a senior leadership role. - Proven success managing multi-brand portfolios and external agencies. - Strong strategic thinking and creative direction skills. - Experience with paid media, influencer marketing, and digital optimization tools. - Excellent leadership, communication, and project management abilities. Preferred Experience - Fashion, lifestyle, or consumer goods industry background. - Familiarity with platforms such as Instagram, TikTok, YouTube, Pinterest, and Reddit. - Experience with marketing technology stacks and paid media agency management, and or work inside a paid media agency. (e.g., Klayvio, Yotpo, Triple Whale).

STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a Head of Global Marketing at its Los Angeles office location. Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design-cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that's distinctly LA yet globally resonant. STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, and a matching 401k plan. Role Overview The Head of Global Marketing is a senior, strategic, and creative leader charged with defining, elevating, and amplifying STAUD's brand across the global fashion landscape. This role leads Marketing including Creative Services, Press & Celebrity, Events & Partnerships, and Social ensuring that every touchpoint is unmistakably Staud: culturally relevant, visually arresting, and commercially impactful. This leader partners closely with the co-founders on creative conception and serves as the central point for internal and external teams to deliver high-quality content, campaigns, and collaborations. Creative Services reports into this role, enabling end-to-end oversight of brand storytelling across channels. Essential Duties Brand Strategy & Positioning Shape and guide the brand's positioning and expression across channels and product lines ensuring consistency and alignment with company goals. Translate the brand's identity into cultural resonance through campaigns, activations, partnerships, and storytelling. Monitor trends, cultural shifts, and competitive activity to anticipate opportunities for growth and relevance. Serve as the internal and external guardian of the Staud voice. Creative Services Lead Creative Services team, including content production, graphic design, styling, and copywriting. Oversee the development of all creative assets campaigns, digital, social, video, mailers, and product presentation to ensure a cohesive and elevated brand presence. Partner with internal teams to maintain alignment between creative output and brand strategy. PR & Celebrity Lead PR strategy and manage agency relationships to secure impactful coverage. Oversee celebrity engagement, dressing, and participation in brand events. Maintain and nurture relationships with high-profile individuals to enhance brand visibility and loyalty. Events & Partnerships Oversee planning and management of high-profile brand events and collaborations. Act as primary liaison with internal teams (design, merchandising, creative) to ensure product and brand stories are fully realized through partnerships. Maintain relationships with external partners, agencies, and venues to deliver elevated, brand-aligned experiences. Social Media & Influencers Guide social strategy, content planning, and influencer collaborations across owned and earned channels. Ensure social content reinforces brand narrative and supports campaign and partnership objectives. Team Leadership Manage, mentor, and inspire a high-performing team Set clear objectives, provide feedback, and support professional growth within the team. Coordinate cross-functional efforts to maintain alignment and quality of all marketing initiatives. Prerequisite Knowledge, Skills, & Education 10+ years of experience across brand, marketing, PR, social, and creative services within fashion, luxury, beauty, or lifestyle companies. 5+ years managing senior teams responsible for creative, brand, or marketing operations. Strong leadership skills, able to establish effective processes and inspire high-performing teams. Deep understanding of fashion/lifestyle culture and the ability to translate trends into compelling brand expression. Excellent relationship management and collaboration skills across internal teams and external partners. Exceptional communication skills, both written and visual, with strong creative judgment. Strategic mindset combined with operational acumen to ensure flawless delivery of campaigns, events, and collaborations. Self-driven, adaptable, and able to thrive in a fast-paced, evolving environment. Physical and Mental Requirements Standing and sitting for extended periods of time. Lifting up to 25 pounds in a safe and prudent manner. Ability to easily move throughout an office with ease. Ability to read, write, and understand English. Ability to effectively interact with others internally and externally. Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly. Ability to kneel, crouch, bend, push, pull, stoop, and lift above shoulders. Ability to work with many different personalities. Ability to work in a fast-paced environment. Correctable vision and hearing. Ability to work on-site, full-time. Job Type: Full-Time, Hybrid in-office schedule

THE GREAT is seeking candidates with specific experience in the fashion space for the role of Social Media & Content Manager. The Social Media & Content Manager will be responsible for building community engagement while overseeing creative assets on all social media channels by building a comprehensive social strategy and leading the execution of innovative and engaging social media campaigns. This role manages our social content calendar to maximize brand reach, engagement, and grass-roots efforts while working across all creative disciplines to bring the brand vision and voice to life as it relates to brand pillars, mission, and product strategies. This position requires a gifted storyteller with the skill to drive authentic engagement on all platforms. This role reports to the Director of Brand Marketing and will work closely with the Head of Creative. Responsibilities: Social Strategy & Brand Creative Work cross-departmentally to build a compelling social media strategy and posting cadence across all social channels, aligning with collection launch schedules. Collaborate with the creative & marketing team on the planning and execution of all social assets to ensure on-brand storytelling and seamless execution. Serve as a core content producer for the brand: brainstorming, pitching, and developing content ideas that drive brand buzz, cultural relevance, and community engagement. Concept, produce, shoot, and edit social-first content including Reels/TikToks, behind-the-scenes moments, product highlights, founder-led storytelling, and community-focused features. Responsible for the orchestration and execution of visual assets for the brand across all social platforms. Create and manage library of internally generated assets: developing visuals, mood boards, inspiration pulls, and imagery that supports compelling storytelling. Manage creative and social needs based on THE GREAT.'s marketing calendar, working closely with the wider marketing and creative teams to bring the co-founders' vision to life. Create a monthly social content calendar aligned with the brand's marketing efforts. Define the brand voice and identity on social to be carried out across brand social media channels. Contribute to the creative writing of social posts and stories. Founder Social Support Assist in managing the founders' Instagram accounts as part of the broader brand ecosystem. Plan and differentiate tone, content, and storytelling style between the brand channels and each founder's individual accounts. Support the founders with content creation, ideation, and daily posting needs, ensuring personal storytelling aligns with brand ethos while maintaining an authentic first-person voice. Manage and update ShopMy accounts in collaboration with founders, including product selections, content recommendations, and ensuring alignment with current collection priorities. Execution, Analytics & Community Management Identify new opportunities for original social content relative to industry trends. Test and measure new content types, formats, and posting strategies to optimize organic reach, engagement, and follower growth. Use insights and performance data to recommend ongoing adjustments to content strategy. Oversee reporting and analyze the performance of social media initiatives including channel growth, impressions, engagements, referral traffic, and conversions; create regular reports for internal leadership. Understand and monitor social media metrics and advise on new platforms that could contribute to conversion and engagement. Lead the daily publishing and boosting schedule and monitor analytics across all platforms. Responsible for daily social media management including asset creation, posting, reposting, and community management (including weekends & holidays unless otherwise discussed). Coordinate with the customer service team on social listening and response strategy. Participate in photoshoots, events, and in-office moments to provide onsite social media coverage. Define tactics to support a full omnichannel brand experience on social that echoes the brand's retail presence. Collaborate with the wider marketing and creative team on an integrated influencer & social strategy. Ideal Candidate Qualities: All candidates must be prepared to present a portfolio of work Creative, brand-obsessed thinker with a strong instinct for storytelling, visual identity, and cultural relevance. 5+ years of professional experience in social media marketing, community management, and content creation. Los Angeles based Expert knowledge of all major social media platforms and their best practices/trends. Ability to tell compelling stories through posts, video, and imagery; willingness to experiment and pivot. Proven history developing and managing strategies and campaigns to grow social media audiences and engagement. Experience with Illustrator and Photoshop. Experience shooting and editing short-form video content for social. Strong familiarity with social media analytics tools. Strong writing and editing skills with storytelling instincts and the ability to maintain distinct tones across multiple accounts. Excellent communication and collaboration skills. Enthusiasm, creativity, patience, good judgment, and flexibility. Ability to work well under pressure autonomously and as part of a team. Insights on the latest digital trends and best practices. Experience crafting, packaging, and scheduling messages for major social media platforms; digital analytics experience a plus. Additional Information Competitive Salary, PTO & Benefit Plans Medical, dental, and vision insurance 401k with employer match Generous clothing discount

Forme is a high-growth consumer health and wellness startup on a mission to help people move, feel, and live better through science-driven design. Our patented wearable technology and clinically informed products are trusted by leading healthcare professionals, professional athletes, and thousands of customers worldwide. Featured in Vogue , Cosmopolitan , and Golf Digest , and recognized by the LA Times and Inc. 5000 as one of the fastest-growing private companies in the U.S., we're redefining the category of functional wellness apparel. We're a team of builders, creatives, and innovators who believe design and storytelling are central to shaping culture, fueling growth, and delivering impact. At Forme, you'll join a company where ideas move fast, creativity is celebrated, and your work makes a tangible difference in people's lives. The Role We're looking for a dynamic, hands-on Marketing Director to lead and scale our marketing organization. Reporting directly to the Co-Founder/CEO, you'll own the full marketing strategy across brand, performance, product, and communications. This is a unique opportunity to shape the voice of a company experiencing rapid growth, while operating in a high-pressure, startup-like environment where urgency and adaptability are critical. This is a full-time, in-office role based in Los Angeles. You are: A marketing leader with proven experience scaling a DTC consumer brand or high-growth startup. Fluent across brand storytelling and performance marketing, with a deep understanding of how creative, paid media, partnerships, and product marketing work together. Experienced in managing and coordinating with performance marketing agencies, ensuring strategies are aligned and execution delivers measurable results. Built for urgency and adaptability - you thrive under pressure, stay sharp when things move fast, and can pivot strategies in real time. A player-coach: you can build strategy, but you're also willing to roll up your sleeves and execute. A data-driven decision maker who knows how to balance gut creative instincts with performance metrics. A natural leader who inspires and develops teams while driving accountability and results. Responsibilities: Develop and execute the integrated marketing strategy across paid, owned, and earned channels to drive customer acquisition, retention, and brand awareness. Lead brand positioning, messaging, and creative direction in partnership with design and product teams. Own and optimize all performance marketing channels (Meta, Google, TikTok, affiliates, influencers), including close coordination with our external performance marketing agency. Build out and lead the marketing team, setting clear goals and developing talent. Partner with product and operations to launch new products with effective go-to-market strategies. Drive PR, partnerships, and community engagement efforts to elevate brand awareness and credibility. Analyze data, measure ROI, and continually refine strategies to maximize growth. Work closely with the CEO and executive team to align marketing with company vision and business objectives. Qualifications: 5+ years of progressive marketing experience, with at least 2+ years in a senior leadership role. Experience in consumer, wellness, fitness, or apparel categories strongly preferred. Proven track record of scaling marketing efforts in a high-growth, fast-paced environment. Strong understanding of DTC and e-commerce business models, including CAC, LTV, and payback metrics. Experience managing external agencies and ensuring accountability to performance goals. Exceptional leadership, communication, and cross-functional collaboration skills. Ability to thrive in environments where intensity and urgency are the norm. Role Details: Location: Full-time, in-office at our Los Angeles office Benefits: Medical, dental, vision, 401k match, wellness perks, and access to our products To Apply: Send your resume to hiring@forme.science with answers to the following questions: Tell us about a brand you've helped scale. What stage was the company when you joined, and what was its growth trajectory under your leadership? What marketing channels do you consider the highest priority for growth-stage consumer brands today, and why? Have you managed external agencies before (performance, creative, PR)? How do you ensure accountability and alignment with internal goals? What excites you about working at a company like Forme, and why do you think you're a strong fit for this stage of growth?

About Us: Rigle is a brand accelerator helping global brands accelerate their growth across all marketplaces. As we continue to expand, we are seeking a talented Brand Manager to take full ownership of driving a brand's performance and success across Amazon and related platforms. Position Overview: The Brand Manager will spearhead the growth of assigned brands on Amazon by overseeing all aspects of brand performance-from strategic planning and optimization to execution and analysis. This role requires strong project management skills, a data-driven mindset, and a passion for eCommerce. The ideal candidate is proactive, organized, and able to work cross-functionally to ensure that every detail of the brand's Amazon presence contributes to long-term growth and profitability. Key Responsibilities: Own and manage the brand's performance across Amazon and other marketplaces, ensuring sales growth and brand visibility. Develop and execute brand-specific strategies, including pricing, promotions, inventory planning, and content optimization. Collaborate with internal teams (marketing, operations, creative, influencer, and advertising) to align on brand goals and drive coordinated execution. Oversee project timelines and deliverables for product launches, listing enhancements, and marketing campaigns. Monitor sales data, customer feedback, and market trends to identify opportunities and potential risks. Communicate regularly with brand partners to report on performance, share insights, and propose new initiatives. Create and maintain a pipeline of new ideas and initiatives to support brand growth, margin improvement, and market share expansion. Qualifications: Bachelor's degree in Marketing, Business, or a related field. 3+ years of experience in eCommerce, brand management, or Amazon marketplace operations. Strong understanding of Amazon Seller Central, including catalog management, advertising, promotions, and performance metrics. Proven track record of driving revenue growth and improving brand performance in an eCommerce environment. Exceptional project management and organizational skills. Analytical mindset with the ability to extract insights from data and take action. Excellent communication and relationship-building skills. Experience in the beauty or consumer goods industry is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a dynamic and growing company with a focus on innovation. Flexible work environment with opportunities for professional growth. The chance to make a significant impact on the success of leading beauty brands in the U.S. market.

As the Director of Marketing, you will spearhead the strategy and execution of marketing initiatives that fuel brand growth, deepen customer connection, and deliver business results in a direct-to-consumer environment. You'll lead and develop the full suite of marketing functions-including brand, digital, content, performance marketing, and consumer insights-by guiding a high-performing team of 4-5 direct reports. Your role is to align every campaign and program with broader company objectives and long-term vision, while nurturing collaboration and professional growth throughout the department. The ideal candidate is a strategic thinker and results-driven leader with a deep understanding of consumer behavior, data-driven decision making, and cross-functional collaboration. This role requires strong business acumen, strong executive presence, creative leadership and operational discipline to drive consistent execution and long-term brand equity. Essential Functions/Responsibilities: 1. Brand Strategy & Management Develop and oversee the brand strategy, ensuring consistent and differentiated positioning across all channels Lead brand architecture, messaging, and go-to-market planning for existing and new product lines Identify growth opportunities based on consumer insights, category trends, and competitive analysis Oversee brand guidelines and ensure alignment across all customer-facing content and communication 2. Direct-to-Consumer Growth & Performance Marketing Lead the strategy and execution of customer acquisition and retention across digital channels including paid media, search, email/SMS, and website optimization Partner with internal and external teams to execute high-performing, full-funnel marketing campaigns Oversee budget allocation, KPI setting, and reporting for all D2C initiatives Ensure seamless integration of marketing efforts with eCommerce operations, customer experience, and product teams 3. Analytics, Insights & Reporting Build and maintain dashboards and performance reporting across marketing activities Leverage data to inform decisions on campaign performance, customer segmentation, LTV, CAC, and attribution modeling Provide leadership with regular updates on marketing performance, budget pacing, and forward-looking forecasts Use both quantitative and qualitative insights to inform ongoing brand and growth strategy 4. Team Leadership & Cross-Functional Collaboration Build, lead, and mentor a high-performing marketing team across brand, digital, and content functions Manage agency partners and vendors to ensure strategic alignment and operational excellence Collaborate with the executive team on business planning, brand development, and cross-functional initiatives Promote a culture of accountability, innovation, and results within the marketing organization 5. Creative Development & Content Oversight Guide the creative and content strategy across all customer-facing channels, including digital, social, video etc. Oversee campaign development from brief through execution, ensuring alignment with brand strategy and business objectives Support influencer, ambassador, and community engagement strategies that drive awareness and brand loyalty Ensure high standards of creative excellence, brand consistency, and customer resonance Education and Experience: Bachelor's degree in Marketing, Communications, Business, or a related field (MBA preferred). 7-10 years of progressive marketing experience, CPG brand management preferred and demonstrated success in D2C marketing Experienced in coaching and leading teams Proven ability to lead and scale marketing functions in a growth-stage or omni-channel consumer business Deep understanding of performance marketing, customer journey optimization, and marketing analytics Experience managing cross-functional teams, external agencies, and complex marketing programs Strong commercial acumen, communication skills, and executive presence

Duration: 12 months Hybrid - onsite days Tuesday/Wednesday Education Requirement Bachelor's Degree Day-to-Day Responsibilities/Workload This role owning the intelligence and personality of the channels the handle millions of customer interactions annually. The Product Manager, Conversational AI & Customer Experience doesn't just build simple chatbots, they build Agentic-AI systems capable of reasoning, diagnosing complex utility scenarios, and executing transactions (like analyzing a bill, or explaining usage) - all without human intervention. This is a strategic Product & Design role, not a machine learning engineer. You will not build models, you will instead be the architect who defines what the AI says, how it reasons, and when it acts. Key Responsibilities: Move from “Deflection” to “Zero-Touch Resolution”: • Move the metric mindset beyond simple “call deflection”. • Design flows that achieve First Contact Resolution (FCR) within the automated channel. • Ensure IVA & Chat solves the customer's problem completely, rather than just blocking them from an agent. • Own the end-to-end conversational experience across voice + chat channels. Required Skills/Attributes Conversational Architecture & Logic: • Blueprint the Logic: Design complex, non-linear conversation flows that handle ambiguity (e.g. “my bill is high” could be a rate change, a leak, or a hot summer) • Prompt Strategy: Own the “system persona”. Write and refine prompts that are empathetic, concise, and brand aligned. • Agentic Design: Define the API triggers and business logic that allow the AI to take action (process extension, resetting pw) Forensic Optimization & Analytics: • Transcript Forensics: Regularly review actual conversational logs to identify where the AI “hallucinated”, misunderstood, or frustrated the user. • Feedback Loops: Translate failures into specific requirement updates for the engineering/vendor teams. • A/B Testing: Run experiments on prompt phrasing to increase intent recognition and completion rates. Ecosystem & Vendor Orchestration: • Primary owner for the IVA + Chat platforms • Translate complex utility business rules into simple conversational logic the AI can follow. • Primary owner for the IVA + Chat platforms Qualifications: The Must Haves: • 5+ years in product management, conversational design and/or digital CX. • Hands on experience with NLU platforms (Amelia, SoundHound, Google CCA / Dialogflow, Lex, etc.) • The “Linguistic” skillset: Strong copywriting skills. You can write dialogue that sounds human, not robotic. • Analytic Rigor: Ability to look at a dataset of 10,000 calls and identify the top 3 reasons the IVA failed. • Flow Design: Proficiency with tools like Visio, LucidChart, Miro, or Voiceflow to visualize complex logic trees. Desired Skills/Attributes The “Nice to Haves” (Preferred): • Experience in regulated industries • Background in linguistics, UX writing, or Psychology • Experience implementing Generative AI/ LLM features within a controlled enterprise environment

Salesforce Technical Product Manager Compensation: Starts at $75/hour (W2 only, no C2C). Rate may vary based on experience and skillset. What You'll Do Own the Salesforce product vision, roadmap, and backlog Translate business requirements into clear user stories and platform enhancements Lead Agile ceremonies and partner closely with development teams Support UAT and ensure high-quality feature delivery Provide expertise across Sales, Service, Marketing, Data & Experience Clouds Manage day-to-day platform support, issues, and third-party integrations Maintain documentation, training materials, and platform governance Education and Experience Bachelor's degree in Business, Computer Science, Engineering, or related field Minimum 5 years of experience as a Salesforce Product Owner or Technical Product Manager delivering solutions in an Agile environment Minimum 5 years of hands-on experience using, configuring, or implementing Salesforce solutions Demonstrated experience owning requirements, backlog creation, and Agile delivery Proven experience performing Salesforce configuration and administration Strong track record driving measurable results and managing competing priorities Skills and Competencies Proficiency in Salesforce Data Management (imports, exports, updates) using Data Loader, Data Import Wizard, or ETL tools Strong working knowledge of Salesforce development tools and technologies, including: Apex for custom logic Lightning Flows Visualforce, Lightning Web Components (LWC), and integration techniques (REST/SOAP APIs) Deep understanding of Salesforce core objects, workflows, reports, and dashboards Strong knowledge of Salesforce security and sharing models (OWD, role hierarchy, profiles, permission sets, sharing rules, public groups), including Salesforce Shield Proficiency with Jira, Confluence, and Agile project management tools Exceptional analytical, organizational, and problem-solving abilities Outstanding communication, presentation, and stakeholder management skills Ability to lead cross-functional initiatives and collaborate effectively with technical and non-technical teams Certificates, Licenses & Registrations Salesforce Administrator Certification required What Will Make You Stand Out (Preferred, not required) Additional Salesforce certifications such as Platform App Builder, Advanced Administrator, Business Analyst, or Platform Developer I Experience working in multi-cloud Salesforce environments (Sales, Service, Marketing, Data, Experience) Hands-on experience with CRM Analytics or advanced reporting tools Experience with large-scale Salesforce transformations, migrations, or integrations Prior success supporting both centralized and distributed user groups Please Apply Today if you are interested in making a meaningful impact on an exciting project!