+ provide leadership, direction and support to the Operations Manager with director level input for the team of 6-8 ALERTCalifornia / ALERTWest employees, as well as any temporarily assigned backup representatives cross-trained from other departments within the DigitalPath, Inc organization. The ALERTCalifornia / ALERTWest Director of Business Development will + work with the former ALERTCalifornia / ALERTWest Director of Business Development who helped develop the department and will continue functioning in a supporting development role. We are seeking a highly qualified Director of Business Development for our AlertWest division. DigitalPath, Inc. is growing and thriving in the communities of Northern California!$80k-100k yearly60d+ ago
Sales Representative
DigitalPath is a Wireless Internet Service Provider (WISP) providing residential and business internet service in Northern and Central California. + Signs new customers up for DigitalPath services and assists existing customers with upgrading to DigitalPath's newest services. DigitalPath is hiring a Sales Representative for our Call Center in Chico, CA location. + Identifies customer needs, clarifies information and provides solutions by educating our customers on the capabilities of DigitalPath's services. + Performs routine customer service support functions requiring knowledge of DigitalPath's products and policies and procedures. + Promotes DigitalPath's core values along with promoting a positive and professional work environment by setting an example and communicating the core values and culture effectively to others. + Serves as the liaison between DigitalPath and current and potential customers.$50k-75k yearly60d+ ago
Fire Detection Specialist Dispatcher - Day and Night Shifts
Our ALERTWest Fire Detection Team is dedicated to helping prevent wildfire disasters by bridging the latest of AI technology with human detection to alert agencies of immediate threats. Our Fire Detection Specialists are part of a 24/7 team, constantly monitoring and verifying possible fires and smoke detected on video cameras throughout the state.
We are looking for individuals who can multitask and remain focused during high-stress emergency scenarios during the upcoming fire season, and who can communicate clearly under pressure with government agencies, officials, and first responders. Successful people in this role have come from a variety of backgrounds that include former first responders, emergency dispatchers, educators, and other like-minded individuals who have one thing in common - a passion to invest their energy and efforts into helping their communities.
Hiring at $25-30/hr. with depending on knowledge, skills, abilities, and shift assigned. Day and Night shifts are available. $3.00 Shift differential for night shift.
About Us:
ALERTWest developed when employees, friends, and families were severely impacted by the many destructive wildfires in Northern California we are all too familiar with. ALERTWest provides the technology, tools, and services to support first responders keeping wildfires in check through early detection. At ALERTWest, we are combining AI detection and human confirmation for quicker fire suppression.
Join our team at ALERTWest and let's grow together! We're creating a culture where exceptional people like you can flourish and do their best work. If you're ready to take your career to the next level while helping us achieve our goals, then look no further.
Responsibilities of a Fire Detection Specialist (Operations Technician Specialist):
Provides urgent, accurate, and professional logistical and technical support to users across the ALERTCalifornia / platform during periods of heightened fire activity.
Delivers around the clock emergency support on a rotational day-night shift basis.
Confirm fire detections and make notification for rapid proper scaling of information and resources to various fire agencies and public/private entities across California and the western United States.
Troubleshoot, maintain, and aid in the growth of the ALERTCalifornia / ALERTWest multi-hazard fire camera system.
Work in a collaborative, multi-faceted team environment dedicated to public safety and technological innovation
Role requirements:
High School Diploma or equivalent. College or vocational education preferred.
One (1) year of related experience in a fast-paced customer service-related position.
Strong computer skills with Office 365 /Microsoft Office Suite and stand-alone applications such as, ticketing systems such as Asana, Jira, or Zendesk.
Highly Organized and detail oriented with the ability to perform at peak levels in high pressure situations.
Ability to use good judgement in solving problems and make sound decisions.
Able to represent the Company on a professional level and provide a premium/VIP customer experience.
Capability of communicating effectively both orally and in writing.
Former experience in IT or a Critical Emergency Response setting preferred.
May have to work any time during a 24-hour day. Must be flexible and able to work assigned and adjusted schedule. The schedule may include weekends and holidays.
Specific vision requirements for this job include close, distant, color, and peripheral vision, depth perception and ability to adjust focus.
What are some of the benefits of working at DigitalPath?
Our facilities include an on-site cafeteria with company lunches/parties, and a dedicated game room for employees to rest and refresh.
Interactive employee training and onboarding
Amazing colleagues to learn from and enjoy company social outings, parties, and events
DigitalPath offers a comprehensive benefits program to all eligible employees. Benefits include:
Group Medical and Dental group insurance,
Life Insurance
Vision reimbursement program,
Free Residential Internet Service (if you reside in the coverage area),
401k - currently 4% employer match,
Sick and Vacation Pay
Holiday pay
Employee Assistance Program (EAP)
Medical benefits without a waiting period (available 1st of month after you start)$25-30 hourly60d+ ago
Service Technician
Hotwire Communications, founded in 2000, specializes in providing advanced video solutions, high speed internet, digital phone service and other IP related products and services over its private Metro Ethernet Fiber Backbone. + Performs reconnects, requested and non-pay disconnects, and changes of service, while adhering to Hotwire Communications procedures and safe work practices in order to provide (or remove) services to the customer The Service Technician is responsible for quality installation practices including upgrades, disconnects and troubleshooting of all existing Hotwire services including IP and RF based video, voice and internet.$34k-50k yearly est.60d+ ago
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DigitalPath may also be known as or be related to DIGITAL PATH INC, Digital Path Networks Inc, Digital Path, Inc., DigitalPath and DigitalPath Inc.