Digital photo technician job description

NEIMAN MARCUS GROUP

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

Digital Tech- Fashion Studio

Full Time Position / NMG Services

Department: 00765 PreMedia

Reports To: Kenneth Wagnon - Photography Studio Manager

Location: Pinnacle Point 8089

Job Description:

General: This position is responsible for managing the workflow of Ready to Wear and Editorial shoots in a fast paced, high volume fashion studio. The Digital Tech is accountable for all images from capture, processing and delivery to the Production Department.

Duties:

• Daily set up and maintenance of computers and related programs
• Managing, labeling, and editing all images shot on fashion and editorial shoots
• Processing daily fashion shoot workflows
• Managing daily changes and problem solving
• Daily upkeep of the Studios
• Communicating with multiple departments and assigned teams

Experience & Skills Required:

• Macintosh OSX operating systems
• Capture One Pro
• Excel
• Familiar with Canon products
• Familiar with Adobe Premier
• Excellent organizational skills and attention to detail
• Good communication skills
• Patient and personable attitude
• Ability to stay focused and multi-task
• Punctuality

Experience & Skill Preferred but Not Required

• Previous photo studio experience

• Project management
• Familiarity with databases
• Knowledge of studio equipment
• Video experience a plus

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

The Old Navy Photo Studio Digital Technician is responsible for creating and delivering video and photo assets that support the e- commerce site for Old Navy. The Digital Technician is a crucial function in order to deliver one of the key ingredients that make Old Navy successful. This person is an extremely positive, bright, highly professional and communicative Computer, Color and Imaging Expert and as such is a key support person in this department. Flexibility to jump between a video or photo set based on the needs that day is a must.

What You'll Do

Photo

• On and off set technical expert for the On-Figure photography workflow.
• Collect, edit and process all digital images captured for OF photography. To include On Figure and Marketing Photography.
• Support the photography process and ensure the imagery being created is accurate and error-free.
• Responsible understanding and supporting technical & automated solutions.
• Responsible for first line of support for all computers (desktop), network support (wired and wireless) at main On-Figure studio.
• Train and support Freelance Digital Technicians and assist in keeping the Digital Technician guide up to date.
• Effectively communicate business needs and issues to business partners.
• On set Quality Assurance and color analysis expert
• Manage the accuracy and consistency of the image capture process.
• Define and oversee the photography asset creation process.
• Ensure that the assets are captured and stored in the correct manner to assure efficient workflow.

Video

• Support all video previews, edit and share outs for all channels.
• Support final video distribution for all channels.
• Establishes best practices for media management and workflows.
• Optimize video quality for all channels.
• Assist the DP on set in video manipulation which can include camera settings, resolution, frame rates, aspect ratio or codecs.
• Care for the video equipment on set.

Who You Are

• Mac OS X administration
• Adobe Photoshop, Adobe Premiere, Color Correcting and Digital Photography
• Experience in resolving computer hardware and network issues
• Experience working as a DIT, on a retail shoots is preferred
• Preferred experience in programming and server processes (nice to have)
• Highly communicative team player
• Extremely organized
• Bright, positive attitude
• Excellent written and verbal skills
• Ability to solve workflow issues
• Ability to manage multiple deliverables concurrently
• Experience in workflow automation
• Own resolution of issues with minimal guidance
• Ability to take initiative
• 1-2 years hands on experience

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

US Candidates - Non NYC
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

US Candidates - NYC
Beginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).