Manager Remote Hands Your role The Manager Remote Hands will assist all Digital Realty customers by providing "best in class" technical support. The Manager Remote Hands will oversee all tasks and personnel of the Remote Hands team in the Data Center and serve as an immediate point of contact for all Remote Hands tasks assigned to the site. The Manager Remote Hands will oversee and support all Digital Realty customer demands which may include racking and stacking of equipment, cabling, cross connects, etc. Internally, the Manager Remote Hands may work with the Deployment and Implementation teams, the Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Manager Remote Hands will be responsible for overseeing work queues, personnel scheduling and asset management to ensure all requests are completed within the agreed Service Level Agreement time frame. The Manager Remote Hands will also provide assistance to other members of the Operations team to ensure 100% uptime of all customers and critical infrastructure.
What you'll do
* Oversee Remote Hands personnel and provide next level support as a subject matter expert
* Manage Remote Hands team including hiring, personnel evaluations, coaching, etc.
* Schedule jobs and personnel to meet project deadlines
* Review and approve employee time sheets
* Generate status reports as required from management.
* Manage tool and test equipment needs and inventory at the site
* Ensure the proper classification and closure of all requests assigned to the site
* Perform and oversee Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services:
* Equipment Rack and Stack
* Cable, terminate, and dress fiber or copper network cabling
* Assist customers with the diagnosis of hardware and software issues on their equipment
* Power cycling of customer equipment
* Perform cabinet/cage audits
* Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
* Testing and troubleshooting of copper and fiber optic circuits
* Perform migrations of equipment, power, or networking devices
* Shipping and Receiving of packages
* Provide timely customer and internal updates using a computer based ticketing system
* Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)
* Perform and oversee quality assurance checks on all requests and Remote Hands projects to ensure accurate completion
* Point of contact for remote Hands services escalations and operational processes
* Assist the Regional and local management with the training and transfer of knowledge to all technicians.
* Adhere to, and ensure team adherence to, Standard Operating Procedures
* Oversee overall Data Center cleanliness and appearance
* Report to the facility within a 1 hour average for emergency assistance as needed
* May lift and handle up to 50 pounds
* May bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
* May be required to work under a raised data center floor
What you'll need
* 2+ years of Management /Supervision of personnel
* 5+ years of experience in Telecommunications or Data Center related field
* CompTIA A+ / Net + Certification
* Ability to rack, stack, cable, and troubleshoot network devices such as routers, switches, firewalls, and servers
* Knowledge of various fiber optic and copper connectivity methods including Ethernet, TDM, SONET and DWDM topologies
* 5+ years use of industry standard test equipment for certifying copper and/or fiber network cabling
* Strong structured cabling installation and termination background
* Strong troubleshooting and root cause analysis skills
* Professional business communication and interpersonal skills
* Effective organizational skills and attention to detail
* Leadership and Team experience
* Advanced skill in Microsoft: Windows Operating Systems, Office Suite versions, and Visio
* Knowledge of Telcordia installation standards
* Understanding of network device deployment
* Ability to train lower level technicians
* Strong analytical skills
* CCNA preferred
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
Operations
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Training and Development
Join our Data Center Operations team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact in operations.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
$98k-142k yearly est. Auto-Apply 34d ago
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Manager Engineering Operations
Digital Realty Global 3.9
Digital Realty Global job in Richardson, TX
Manager Engineering Operations
Your role
The Manager Engineering Operations is the technical lead for all data center engineering operations at one or more facilities and is responsible for the direct supervision of facility and data center engineers. He/she reports directly to the Manager Data Center Operations and is responsible for the review/approval/implementation of SOPs/MOPs/EOPs for the site and the proper implementation and training of these procedures. The Manager Engineering Operations responsibilities include oversight of general facility operations and will work in conjunction with the site remote hands, security, and janitorial teams. The Manager Engineering Operations will have experience in data center mechanical, electrical, and plumbing systems. He/she will possess knowledge of large-scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the MEO will be accountable for the coordination and completion of all significant planned and emergency maintenance events for the facility and confirm these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The MEO is ultimately responsible for identifying, evaluating, and executing operational strategies with the local site engineers to achieve the highest level of availability.
What you'll do
Complete understanding of the following DLR and site related items:
Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines.
Equipment nomenclature standards and equipment locations
Facility drawings and equipment specifications for standard and non-standard assets
Equipment sequence of operations (SOO's), standard operating procedures (SOP's), and emergency operating procedures (EOP's).
Customer SLA's and engineering specific lease obligations critical to data center operations.
All facility EOPS.
BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
DLR event management, event escalation, and incident reporting procedures
Execution of root cause analysis following an event along with the creation of a customer facing executive summary
Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
Create/edit/resolve/close incident reports following a site incident
Maintenance and Operations Standards, scheduling vendors and internal labor to support work efforts at the site.
Digital Realty's Environmental and Occupational Health and Safety standards
Execute all aspects of data center engineering including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
Supervises all MEP construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
Develop and supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty's periodic maintenance program and maintenance calendar and to ensure labor cost are closely monitored and controlled, and personnel efficiency is enforced.
Executor in the site-specific change management processes including the creation and review of all Method of Procedures (MOPs) for all risk level maintenance and repairs including high risk and non-standard procedures as well as the oversight of those maintenances.
Executor of walk-throughs for high-risk critical transferring and to act as a resource for staff questions/confusion regarding any facility related issue.
Advanced ability to effectively troubleshoot site mechanical and electrical systems.
Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation.
Review rounds/inspections for normal operation, trends, and to detect anomalies in those rounds.
Identify trends and analyze risks. Articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis.
Develop, evaluate, and recommend improvements to complex equipment and system SOO's, SOP's, MOP's, and EOP's when possible.
Complete understanding and knowledge of the local customers business and datacenter operation.
Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case.
Support Real Estate Manager with the management of expenses and assist with budgeting, forecasting and reporting requirements by providing capital expense requirements and justifications.
Support Real Estate Management team by assisting in the supervision of general facility services, including, but not limited to janitorial services, landscaping, and snow removal services to ensure compliance with contractual requirements.
Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.
Responsible for maintaining and tracking site spare parts inventory, including maintenance parts and materials that may not be stored at the site but would be required periodically for site specific maintenances.
What you'll need
5 years related facility management experience in Data Center operations (or related electrical or mechanical engineering field) managing or leading data center operations teams in a large-scale mission critical environment. Bachelor's degree in electrical or mechanical engineering is preferred.
Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, HVAC systems, chillers, emergency standby generation, fire alarm/suppression and monitoring systems
Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)
Proficient in reading/understanding MEP drawings.
Knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements (preferred)
Proficiency in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring (preferred)
Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realty's standards of operation
Strong knowledge of PLC theory and functionality.
Strong knowledge of energy efficiency principals and the ability to recommend energy efficiency improvements.
Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
Detail Oriented with strong organizational skills
Advanced Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
Basic understanding of emergency situations and escalation processes.
Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems
Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realty's standards of operation.
Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
Experience assisting with budget management and expense analysis.
Ability to conduct meetings/presentations/trainings in a clear and concise manner.
Demonstrated management ability in supervision, coaching, prioritization, conflict resolution, and organization.
Demonstrated strong leadership qualities
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
Operations
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
A leading educational advisory firm in Washington D.C. seeks a Senior Director for Research and Strategic Advisory Services, focusing on Administrative Effectiveness. The role involves overseeing research teams, delivering actionable insights, and collaborating with university executives. Candidates should possess strong analytical skills, a deep understanding of the education sector, and experience in consulting. This position offers competitive pay and comprehensive benefits.
#J-18808-Ljbffr
$105k-141k yearly est. 2d ago
Core Business Operations Senior Consultant, Value Creation
Vista Equity Partners 4.4
Remote job
We are seeking an experienced back-office operator or consultant with deep exposure to B2B SaaS workflows-particularly in deal desk enablement, lead-to-cash (L2C) transformation, and contract lifecycle management to join Vista's Value Creation Team (VCT) in the Core Business Operations (CBO) Practice. Vista's Core Business Operations Team serves as a trusted advisor to portfolio company leaders to drive execution across strategic initiatives focused on back-office excellence, particularly in renewal process optimization, contract lifecycle improvements, and deal desk enablement. A significant focus is accelerating AI adoption in the back office including tooling research and evaluations, use case ideation, and sharing lessons learned across the portfolio. You will contribute to both pre-investment business diligence (assessing market-leading software businesses) and post-investment transformation (working directly with portfolio leaders to unlock enterprise value).
This role is based in Austin, TX or remote locations and is available for an immediate start.
Responsibilities
As a Senior Consultant on the team, you will:
* Work closely with VCT colleagues, investment team members, and portfolio company executives to build and execute on value creation plans, including implementation of Vista's CBO best practices.
* Support Vista's investment teams in conducting business diligence.
* Develop insights and recommendations on Revenue Quality maturity, efficiency, and improvement opportunities.
* Evaluate and implement deal desk policies in Salesforce or other CRM systems.
* Conduct contract analysis using AI tools and translate findings into renewal, pricing, and risk strategies.
* Manage workstreams, coordinate stakeholders, and ensure timely, high-quality deliverables.
* Contribute to continuous improvement of Vista's value creation methodologies and best practices.
Qualifications
* 4-6 years of professional experience in management consulting or B2B SaaS environments-ideally in RevOps, LegalOps, or L2C-related operations.
* Experience with commercial due diligence a plus (but not required).
* Demonstrates the ability to foster teamwork while working on projects and ability to work independently with little supervision when needed.
* Strong analytical skills, with the ability to interpret data and translate insights into clear, actionable strategies.
* Demonstrated ability to execute in a fast-paced, dynamic environment with multiple engagements and shifting priorities.
* Exceptional communication and interpersonal skills, capable of influencing and building consensus among diverse stakeholders.
* Business acumen and familiarity with B2B SaaS lead to cash and back-office processes.
* High emotional intelligence, adaptability, and intellectual curiosity.
* Experience with Salesforce or CLM tools strongly preferred.
* Familiarity with AI tools (e.g., ChatGPT, Claude).
* Willingness to travel up to 25% of time.
The annualized base pay range for this role is expected to be between $130,000 - $150,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other components may include an annual cash bonus and a comprehensive benefits package.
Company Overview
Vista is a global technology investor that specializes in enterprise software. Vista's private market strategies seek to deliver differentiated returns through a proprietary and systematic approach to value creation developed and refined over the course of 25 years and 650+ transactions. Today, Vista manages a diversified portfolio of software companies that provide mission-critical solutions to millions of customers around the world. As of June 30, 2025, Vista had more than $100 billion in assets under management. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn, @Vista Equity Partners, and on X, @Vista_Equity.
$130k-150k yearly 27d ago
Director, Head of Security Operations
Vista Equity Partners 4.4
Austin, TX job
The Head of Security Operations is a senior leadership role responsible for overseeing and directing the security operations of our organization. This includes managing the day-to-day execution of our cybersecurity countermeasures to ensure the safety and security of our people, digital assets, and technology.
Responsibilities
Strategic Oversight & Leadership:
* Develop and implement comprehensive security strategies, aligning with organizational objectives, legislative requirements, and industry best practices as outlined by the CISO.
* Manage the security operations team to successful outcomes.
* Actively participate as a member of the security leadership team and collaborate with other SLT members on initiatives and projects.
* Measure the comprehensiveness, effectiveness and growth of security operations domains, create CISO dashboards indicating trends, propose changes, projects or other initiatives to enhance these programs.
Collaboration: Build and maintain effective relationships with stakeholders, including:
* Security leadership team
* IT and technology teams
* Business leaders and executives
Security Operations Management: Lead and manage a team of security professionals, including employees and vendors, to build and execute day-to-day Security Operations including:
* Asset Management - Discover, inventory and classify all information assets (devices, networks, users, applications and data) so that we are able to appropriately protect and monitor our environment.
* Threat Management- Ingest and develop cyber threat information in order to strengthen our defenses, while working with trusted partners to better prevent, detect and respond to cyber incidents effectively, and to assist our partners to do the same.
* Data Protection - Identify, organize and protect Vista data at rest, in motion, and in use. Safeguard Vista data through consistent policy enforcement and control optimization.
* Platform Protection - Ensure Vista's platforms are managed consistent with Vista's risk and threat landscape to protect their Confidentiality, Integrity, and Availability. Ensure the SOC has the ability to respond to identified compromises quickly and thoroughly.
* Identity and Access Management - Ensure that only the right individuals have access to the right resources under the right circumstances and for the right reasons. Develop mechanisms to detect and respond to identities with overly permissive access rights.
* Secure Culture - Empower end users to be cyber "sentries;" always on alert, knowledgeable of cyber threats, and proactive in reporting suspicious activity to the security team. Make the "security mindset" the default.
* Security monitoring and response - Determine when an event is a security incident that requires investigation or action to minimize impact to the business for any cyber security related Drive continuous monitoring, rapid triage, and effective incident response to minimize business disruption.
Training and Development:
* Stay up-to-date with emerging threats and technologies; and implement changes to security operations and strategies as needed.
* Ensure security team members possess the necessary skills and knowledge to perform their duties effectively. Coach and mentor appropriately.
* Develop and implement training programs and goals for security staff allowing for upskilling and cross training within the team.
Budget and Resource Management:
* Oversee the security operations budget, monitor expenses, and ensure efficient allocation of resources.
Qualifications
* Minimum of 10 years of experience in cybersecurity, including 4+ years managing security operations teams (including operations functions outside of SOC).
* Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field, or equivalent experience.
* Significant experience in managing information security operations or incident response activities in a complex, fast-paced organization.
* Ability to pivot from manager role to hands-on tasks as situations require it.
* Excellent leadership and communication skills.
* Certifications such as CISSP, CISM, or ISSMP a plus.
* Ability to build effective relationships and collaborate with diverse stakeholders.
* A positive attitude and a passion for solving problems.
* Ability to work at a fast-pace and think creatively.3
* Ability to lead and pivot quickly in a dynamic, high-pressure environment.
* Broad knowledge of security technologies and trends
* Ability to apply technical concepts to problem solving.
* Proficiency with scripting and automation.
The annualized base pay range for this role is expected to be between $215,000 - $245,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.
Company Overview
Vista is a leading global investment firm that invests exclusively in enterprise software, data and technology-enabled organizations across private equity, credit, public equity and permanent capital strategies. The firm brings an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees. The focus of Vista's Value Creation Team is to accelerate the corporate maturity of its companies - building software businesses that excel in product superiority and operational efficiency. Their collective counsel and resources allow companies to unlock opportunity, scale their business and grow sustainably to deliver value to all stakeholders. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn @Vista Equity Partners or Twitter @Vista_Equity.
$215k-245k yearly 27d ago
Instructional Designer
Digital Realty Global 3.9
Digital Realty Global job in Dallas, TX
Regional Operations Learning Specialist
Your role
As part of the Global Operations Training team, the Regional Operations Learning Specialist supports the full process of development of effective and engaging training content to meet the needs of global and regional audiences. This role works closely with senior team members, subject matter experts, and other stakeholders to analyze, design, build, and update instructional materials such as eLearning modules, instructor-led training content, and job aids.
The Regional Operations Learning Specialist will assist in content development projects from concept through delivery and help ensure materials are clear, accurate, and aligned with learning objectives. This role also contributes to the ongoing content design for implementation in our digital learning platform.
What you'll do
Training Content Development
Collaborate with other Operations Learning Specialists and subject matter experts (SMEs) to develop and update training materials.
Create and format engaging instructional content, including presentations, manuals, eLearning modules, videos, and quick-reference guides.
Apply instructional design principles and templates to organize and simplify complex topics for learners.
Participate in content review cycles and incorporate feedback into final deliverables.
Instructional Design Support
Assist in applying instructional design models (e.g., ADDIE) to develop effective learning experiences.
Support content creation for both technical and non-technical audiences.
Help identify opportunities to improve learning outcomes through updated content, visual enhancements, or revised instructional approaches.
Learning Management System (LMS) Maintenance
Assist with the building and updating of training materials to align with the requirements in the Digital University (LMS).
Monitor participation, completion data, and evaluation feedback to support reporting and content improvement.
Identify outdated content and flag it for archival or revision.
Collaboration & Communication
Work closely with SMEs, team members, and regional stakeholders to understand training needs and gather content requirements.
Participate in team meetings and design reviews to support project progress.
Ensure all communication is clear, timely, and aligned with project expectations.
What you'll need
Education:
Bachelor's Degree or equivalent experience in Instructional Design, Education, Communications, or a related field.
Experience:
2-3 years of experience developing training or instructional content, preferably in a corporate, technical, or operations environment.
Skills:
Basic knowledge of instructional design principles and adult learning theory.
Proficient in Microsoft PowerPoint and other Microsoft Office tools.
Experience with eLearning authoring tools such as Articulate Storyline, Rise 360, or similar (preferred).
Strong written and verbal communication skills.
Attention to detail and ability to follow style guides and templates.
Comfortable working on multiple projects with shifting priorities.
Experience publishing eLearning content to SCORM.
Familiarity with video editing tools (e.g., Camtasia, Adobe Premiere) or image editing (e.g., Photoshop).
Exposure to Learning Management Systems (LMS)
Certifications: Instructional design certifications (ATD, CPLP, etc.) (Preferred)
Additional Requirements
Ability to work independently and as part of a collaborative global team
Ability to travel as required globally
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about our team
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
$51k-70k yearly est. Auto-Apply 11h ago
Mid-Market Sales Lead
Digital Realty Trust 3.9
Digital Realty Trust job in Dallas, TX
Job Title: Senior Manager, Commercial Sales - Mid Market Your Role Digital Realty is seeking an experienced Senior Manager, Commercial Sales - Mid-Market to lead and grow our team of Mid-Market Commercial Sales managers focused on colocation and interconnection services. This leadership role is critical in driving strategic sales initiatives, identifying customer needs, and delivering tailored solutions that foster long-term relationships and revenue growth. We're looking for a dynamic and results-driven individual with a proven track record in sales, strong leadership abilities, and exceptional coaching skills to build and maintain a high-performing team.
What You'll Do
* Lead, mentor, and grow a high-performing sales team, consistently exceeding performance targets and business objectives.
* Recruit, develop, and retain top sales talent while providing ongoing coaching, career development, and performance management.
* Develop and execute a strategic sales plan to expand our customer base and extend the company's global reach.
* Achieve and exceed sales targets for new Monthly Recurring Revenue (MRR) by building a strong pipeline, articulating value propositions, and delivering winning solutions.
* Manage assigned accounts and territory with a focus on net-new MRR growth.
* Collaborate cross-functionally with Solutions Engineering, Customer & Alliances, Product Management Group, and Marketing to drive customer adoption and reduce churn.
* Establish a strong sales operating cadence around pipeline reviews, forecasting, deal strategy, and execution.
* Analyze sales performance, funnel metrics, revenue trends, and other key performance indicators to inform strategy.
* Identify operational or service delivery gaps and drive continuous improvement initiatives.
* Assess and address knowledge gaps across the team with tailored development plans.
* Promote a consultative, value-based sales culture that aligns with customer needs and business outcomes.
* Cultivate relationships with clients, prospects, vendors, and strategic partners to enhance go-to-market strategies.
* Stay current on industry trends, market shifts, and competitive activity.
* Support corporate initiatives and embody Digital Realty's core values.
What You'll Need
* Bachelor's degree or equivalent, with 5+ years of relevant sales or sales leadership experience-preferably in the data center, telecommunications, IT, or technology sectors.
* Proven success in consistently exceeding bookings and revenue targets.
* Expertise in lead generation, pipeline development, account management, and accurate forecasting.
* Experience with indirect sales models (e.g., VARs, ISVs, Agents, OEMs).
* Proficiency in solution selling, consultative sales, and target account strategies.
* Strong relationship management skills with executive-level decision-makers.
* Execution-oriented mindset with a focus on results, accountability, and high performance.
* Ability to collaborate cross-functionally and align stakeholders to accelerate deals and enhance customer outcomes.
* Comfortable operating in a fast-paced, team-driven environment with tight deadlines.
* Understanding of colocation, hybrid IT, and cloud architectures (public, private, and multi-cloud) as they apply to enterprise solutions.
* Ability to simplify complex technical solutions and communicate them to both technical and non-technical audiences.
* Excellent written and verbal communication skills; capable of delivering clear presentations and action plans.
* Knowledge of IaaS, SaaS, and private cloud connectivity solutions.
* Strong organizational skills, attention to detail, and analytical thinking.
* Self-motivated, adaptable, and able to thrive independently.
* Experience with MEDDPICC sales methodology preferred.
* Proficiency with Salesforce.com, Excel, PowerPoint, and other sales tools.
* Willingness and ability to travel as needed.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about our Digital team
Sales
Our Sales team is at the sharp end of our business, securing new customers from network and cloud service providers through to all kinds of major global and regional enterprises and local businesses. We help identify the objectives of our customers and enable them to succeed by combining our strategic knowledge of the industry, technical knowledge of our global data center platform, PlatformDIGITAL, with our ability to develop strong partnerships.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
$72k-120k yearly est. Auto-Apply 30d ago
AI-First Orchestration Engineer
Vista Equity Partners 4.4
Remote job
We are seeking an AI-First Orchestration Engineer to design, build, and scale intelligent workflows that connect people, data, and systems across our organization. This role sits at the intersection of workflow automation, AI integration, and multi-system orchestration - turning business strategies into high-impact, automated processes.
The ideal candidate thrives on translating complex, manual processes into seamless, AI-driven systems. You'll leverage orchestration tools like n8n, Power Automate, and LangChain to integrate CRMs, data sources, and communication channels - enabling our teams to work faster, smarter, and with more insight.
Responsibilities
What You'll Do
Build AI-First Workflows
* Automate multi-step processes across CRM, email, messaging platforms, and data systems
* Orchestrate LLM-powered agents for research, summarization, outreach, and follow-ups
* Implement Retrieval-Augmented Generation (RAG) pipelines to surface the right data at the right time
Integrate Data & Systems
* Connect APIs, webhooks, and automation tools to create a unified "system of insight"
* Maintain two-way integrations between CRM and external data providers
* Ensure data is enriched, clean, and continuously updated from trusted sources
Enable Persistent Intelligence
* Build AI memory for past interactions, key contacts, and organizational knowledge
* Configure triggers that prompt timely, relevant engagement based on live data signals
* Tune AI prompts and workflows for accuracy, brand tone, and business alignment
Rapidly Prototype & Deploy
* Partner with business leaders to identify high-friction workflows
* Deliver MVP automations quickly, test impact, and scale successful pilots into production systems
* Continuously refine orchestration logic to improve accuracy, speed, and user adoption
Qualifications
What We're Looking For:
Core Technical Skills
* Proficiency with n8n and/or Power Automate for workflow orchestration
* Familiarity with LangChain and LLM API integration (OpenAI, Claude, etc.)
* Basic to intermediate Python and SQL for data handling and transformation
* Experience with API integration (REST, GraphQL) and authentication (OAuth, API keys)
* Knowledge of vector databases (Pinecone, Chroma, Weaviate) for RAG workflows
* CRM integration experience (Salesforce preferred)
Experience
* 2-5 years in workflow automation, growth ops, sales ops, data engineering, or technical product roles
* Track record of designing and deploying automations that improve business efficiency
* Bonus: Experience in multi-channel orchestration (email, Slack, LinkedIn, SMS)
Soft Skills
* Curious, resourceful, and able to quickly learn new tools and APIs
* Strong communicator who can translate business needs into technical workflows
* Comfortable working in an iterative, high-speed environment with changing priorities
Why Join Us:
You'll be the architect of our AI-driven operating system - building the automations, integrations, and intelligent workflows that enable teams to operate at peak efficiency. This is a hands-on builder role with direct, visible impact on the way we work, collaborate, and engage.
The annualized base pay range for this role is expected to be between $90,000 - $170,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.
Company Overview
Vista is a global technology investor that specializes in enterprise software. Vista's private market strategies seek to deliver differentiated returns through a proprietary and systematic approach to value creation developed and refined over the course of 25 years and 650+ transactions. Today, Vista manages a diversified portfolio of software companies that provide mission-critical solutions to millions of customers around the world. As of June 30, 2025, Vista had more than $100 billion in assets under management. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn, @Vista Equity Partners, and on X, @Vista_Equity.
$90k-170k yearly 11d ago
Head of Construction, Americas
Digital Realty Global 3.9
Digital Realty Global job in Richardson, TX
Head of Datacenter Construction, Americas
Your role
As the Head of Datacenter Construction for the Americas, you will drive the technical strategy and execution for large-scale datacenter builds. Reporting to the Americas Vice President, Design Engineering and Construction (DE&C), you will play a critical role in ensuring the successful execution of projects, meeting strict timelines, adhering to budgetary constraints, and maintaining the highest standards of quality and safety.
You'll be tasked with improving the conception, definition, and execution of our construction projects by establishing best practices as well as clear roles & responsibilities and the associated structure and governance between DE&C and our internal stakeholders. This should lead to consistent, safe, efficient, predictable, timely and high-quality execution of our construction projects.
What You'll Do
Oversee the planning, initiation, execution, monitoring, and closure of construction projects throughout the Americas region, ensuring they are delivered on time, within budget, and in accordance with our established quality standards.
Lead a diverse team of construction professionals (both internal and contingent workers), including project managers, engineers, site supervisors, and support staff, providing guidance, mentorship, and support to foster a culture of collaboration, high performance and safety.
Ensure all construction activities comply with relevant regulations, codes, and industry standards, while prioritizing safety protocols and maintaining a safe working environment across all projects.
Provide and maintain adherence to governance requirements through the gating process including but not limited to progress reporting, financial tracking and reporting, change requests, health and safety reporting and escalation.
Establish and maintain strong relationships with customers, acting as the primary point of contact for key internal and external stakeholders to address their concerns, provide progress updates, and ensure their satisfaction with project outcomes.
Manage financial project control. Strategically allocate resources, including planned resources and tools across various projects to optimize efficiency and productivity.
What You'll Need
8-10 years of experience in construction engineering, with at least 5 years in a leadership role. Data center industry experience preferred.
Bachelor's degree in Civil Engineering, Construction Management, or a related field.
Deep knowledge of construction processes, systems, and infrastructure, including electrical, mechanical, and civil engineering disciplines.
Expertise in managing complex construction projects, with a strong understanding of budgeting, scheduling, and resource management.
Strong analytical and problem-solving abilities, with a track record of overcoming challenges and optimizing processes for efficiency.
In-depth understanding of local, state, and federal construction codes, safety regulations, and environmental requirements.
Proven ability to lead and inspire high-performing teams.
Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
Willingness to travel up to 20%.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
$85k-126k yearly est. Auto-Apply 12h ago
Market Technical Manager
Digital Realty Global 3.9
Digital Realty Global job in Richardson, TX
Your role
The Market Technical Manager (MTM) - Data Center Operations, will give you the opportunity to expand your skills and experience working on mission critical infrastructure facilities operations for the largest wholesale data center provider in the world. This role coordinates and manages the technical, telecom, security, mechanical, HVAC, electrical and plumbing (MEP) systems and operations for the Market Digital Realty property portfolio. The portfolio includes turn-key flex and power-based building solutions and central plant systems. While you could be challenged in this role for years to come, if you're driven to further advance your career, success in this position could set you up for a director or other leadership position.
What you'll do
As Market Technical Manager (MTM), you'll be responsible for coordinating and managing the technical, telecom, security, mechanical, HVAC, electrical and plumbing (MEP) systems and operations for the Market property portfolio. Once a month you'll travel to the properties, spending a few days at a time auditing and ensuring everything is being done as it should. In addition to your core properties, you'll be responsible for other properties located throughout the region. You'll only be responsible for the shell - this is purely building inspection - and visit, each just once per year for a day. In addition to your ongoing duties, you'll have several projects happening. They can be anything from large construction projects that you'll ensure are being built to specs to small projects that can be completed in short order. Specifically, you will:
Conduct facility site visits to audit and analyze current status, and direct operations and engineering personnel to ensure established processes and procedures are followed
Perform periodic audits of maintenance MOPs and equipment SOPs to ensure quality and accuracy, and conformance with company standards
Perform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentation
Collect and report operating metrics for sites to track and monitor site performance and efficiency
Coordinate major activities among sites and track major outstanding issues to resolution
Support the site team during construction, testing and commissioning of new data centers, to ensure that operational acceptance criteria are met
Provide input for the development of facility improvement measurement plans to include accurate descriptions, savings potential and cost estimates
Coordinate sales, design & construction, and onsite engineering staff in the development and installation of systems to meet customer expectations
Develop operating standards, processes and procedures, rules and regulations
Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics
Manage relationships with customer, property management and sales teams
Assist in the development and ongoing review of established standards for the installation of AC and DC power systems
Manage construction projects for execution between internal and external customers
Manage on-line project and assist in the preparation of monthly management reports
What you'll need
To be a good fit for this opportunity you will have:
A bachelor's degree (BA/BS) and a minimum of 10 years of related experience, or 15 years of data center related experience in lieu of a bachelor's degree
Expertise in the operations of critical MEP infrastructure, including UPS Systems, emergency generators, various critical cooling systems, computer room air handlers and air conditioners, and electrical distribution
Excellent understanding of various infrastructure redundancy configurations, and the related limitations of each
A comprehensive understanding of critical environment management and the challenges of multi-tenant data center occupancy
The ability to:
Manage multiple complex projects simultaneously
Estimate cost of client installations
Analyze and interpret complex project documents such as AutoCAD and Visio
Analyze and propose solutions with limited information
Interpret instructions furnished in written, oral, diagram or schedule form
Advanced analytical and quantitative skills
Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
The ability to create effective presentations and communicate with both internal and external customers
A demonstrated commitment to customer service for both coworkers and customers
Experience developing operating and maintenance standards and project tracking/management documents
Knowledge of applicable laws and ordinances in performing data, communications and MEP projects
The skill to provide oversight to team members for guidance and coaching
Experience working well under pressure with a proactive approach
Excellent attention to detail, strong organizational skills and a willingness to accept new ideas and procedures
Experience using Microsoft office tools like Excel, PowerPoint and Word to create presentations and reports
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
Operations
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
$108k-143k yearly est. Auto-Apply 11h ago
SOX Compliance Expert
Equinix, Inc. 4.6
Dallas, TX job
Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary
The DIO SOX Compliance Expert serves as part of the Governance, Risk and Compliance (GRC) within the DIO organization, responsible for ensuring that IT systems, processes, and controls comply with the Sarbanes-Oxley Act (SOX) and other regulatory requirements. This role acts as a key liaison between internal audit, external auditors, and DIO teams, coordinating and supporting IT audits across multiple domains, including SOX, cybersecurity, IT governance, data governance, and AI governance. Responsibilities include assessing, implementing, and monitoring IT controls related to financial reporting, collaborating with cross-functional teams to ensure compliance, and supporting enterprise audit processes. The position also involves developing and maintaining an annual risk-based audit plan for DIO, executing planned activities and special projects requested by management or the audit committee, and clearly communicating results with actionable recommendations. In addition, the role is accountable for tracking findings, following up on management action plans, and providing timely updates and escalations to management and the audit committee to ensure risks are appropriately managed and remediated.
Responsibilities
SOX Oversight & Readiness
* Provide guidance and advisory support to first line teams on the design of SOX IT General Controls (ITGCs) and key application controls, ensuring they are risk-based and aligned with leading practices
* Monitor control execution and evidence preparation to ensure completeness, accuracy, and audit readiness before internal or external audit testing begins
* Track the progress of management action plans for identified deficiencies and escalate delays or high-risk issues to leadership
* Support leadership with regular reporting on SOX status, open issues, and remediation progress
Coordination (SOX and Broader IT Audits)
* Act as the primary point of contact for IA and external auditors during SOX and other IT audits
* Coordinate walkthroughs, testing requests, and evidence collection across DIO teams to ensure timely and accurate responses
Education & Partnership with First Line
* Coach and educate the first line of defense on internal control concepts, SOX requirements, and best practices to improve control execution and documentation quality.
* Build awareness and accountability across DIO teams by communicating the "why" behind controls and compliance requirements
* Partner with technology and operations leaders to embed controls into processes and system design, reducing audit issues over time
Risk Monitoring & Continuous Improvement
* Monitor for trends and emerging risks in areas such as Cybersecurity, Infrastructure, and Data & AI governance, providing insights to leadership
* Use industry-leading frameworks such as COBIT, NIST CSF, ISO 27001, and CIS Benchmarks to benchmark and enhance DIO's control environment
* Identify opportunities to streamline and automate compliance processes, improving efficiency while maintaining strong risk coverage
* Stay current on evolving SOX regulations and industry best practices.
Qualifications
* Minimum of 3+ years of experience in a business, IT, or related role
* Preferred: Prior experience with a Big Four audit or consulting firm, specializing in IT audit, SOX compliance, or technology risk management
* Hands-on experience with IT infrastructure, cybersecurity, or technology risk management is highly desirable
* Education: Bachelor's degree in Accounting, Finance, Business, or Information Technology preferred
* Certifications: CPA, CA, CIA, CFA, CISA, or CISSP certification preferred
* Technical Skills: Strong understanding of IT controls, risk management, and financial reporting processes. Familiarity with IT governance frameworks (e.g., COBIT, ITIL) is beneficial
* Analytical Skills: Excellent analytical and problem-solving skills, with the ability to assess complex situations and provide actionable recommendations
* Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
This posting is a new position within our organization.
The targeted pay range for this position in the following location is / locations are:
United States - Dallas Infomart Office DAI : 103,000 - 155,000 USD / Annual
Canada - Toronto Office TRO : 99,000 - 149,000 CAD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
$109k-148k yearly est. Auto-Apply 25d ago
Insurance and Risk Specialist
Digital Realty Global 3.9
Digital Realty Global job in Dallas, TX
Insurance and Risk Specialist
Your role
The Insurance & Risk Specialist is part of the Insurance & Risk Management team, which is responsible for company-wide enterprise risk management operations and insurance procurement on a global scale. Our department is growing and offers a great opportunity for increased knowledge and advancement in the insurance/risk management and data center industries.
What you'll do
Liaise with insurance brokers/carriers to maintain policy files, schedules of insurance, COI lists, NDA lists and invoicing needs
Manage SharePoint folders including adding/removing members, organizing files, and updating external facing verbiage
Manage Certificate of Insurance process: fill certificate needs for contracted third parties and guide property managers on reviewing incoming COIs
Support Enterprise Risk Management with project needs, records, and reporting
Communicate with construction project managers and acquisitions team to track Builder's Risk, General Liability, Pollution Liability records
Support the gathering and reporting of renewal exposures and application data across multiple teams and contacts
Monitor Risk Management email distribution for customer and vendor inquiries
Support other projects and business requirements as needed on a hoc basis
Review monthly surety bond schedules and compare with internal needs
Complete quantitative analysis of premium spend and other trends
Assist with premium allocations, budgets and invoice workflow
Gather information and report workers' compensation and property claims
What you'll need
Bachelor's degree required, preferably in Risk Management, Finance, General Business or equivalent field of study
Elevated knowledge of property & casualty lines of coverage
2+ years' experience in commercial property & casualty insurance management, underwriting, claims management, risk management or brokerage
Industry designations or licenses preferred (ARM, CIC, AIC, CRM, CRIS, industry licenses)
Proficiency in Microsoft Office Suite, with an emphasis on Excel. Power BI, Smartsheets, and RMIS software are a plus
Strong organizational skills and attention to detail
Proven ability to manage complex projects
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about our team
Legal
Our Legal team works in a highly complex global business sector with a diverse range of local, regional and international organizations. From ensuring compliance in different jurisdictions to supporting business teams with customer and supplier contracts, we're involved in a variety of projects. Working in a dynamic commercial environment, we collaborate with colleagues across different departments and always have a new challenge waiting for us.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
$40k-70k yearly est. Auto-Apply 11h ago
Site Reliability Engineer
Digital Realty Global 3.9
Digital Realty Global job in Dallas, TX
Site Reliability Engineer, Interconnection Service and Network Delivery
Your role
In this role, you will be responsible for deploying and maintaining all Digital Realty interconnection fabric network infrastructure. The ideal candidate can demonstrate a unique blend of network engineering, network operations, and software understanding through the application of engineering principals. You will focus on delivering operational discipline and embrace key operational principals including automation, agile development, and scripting.
What you'll do
You will be part of the global Fabric Engineering organization and work in tandem with other teams to build and maintain a global network infrastructure. Ideal candidates for this role will bring an understanding carrier class network infrastructure as well as experience working in a fast-paced development environment.
What you'll need
5+ years of operations and engineering experience
Bachelor's degree in Computer Science (or equivalent) preferred
Strong experience with automation tools (Ansible, Terraform, etc)
Strong experience working with Linux systems and tools
Experience with Python (or equivalent high-level language)
Experience software development tools (Github, Jenkins, etc) and software development practices
Experience with any of the Hyperscale cloud platforms such as Azure, AWS, Google Cloud, Oracle Cloud, IBM Cloud is an advantage.
Experience configuring monitoring, responding to alerts, and addressing the underlying issues to eliminate toil
Must participate in a 24x7x365 on-call rotation
Familiarity with Layer 3 routing protocols (BGP, IS-IS, OSPF), MPLS technologies, and Layer 2 switching protocols (802.1Q VLAN tagging, Spanning Tree Protocol).
Familiarity with virtual networking concepts such as L2VPN, EVPN, Open vSwitch, and VXLAN preferred
Ability to understand high-level network design and its impacts across the infrastructure
Ability to work independently on complex and unique service provider engineering projects
Strong analytical and troubleshooting skills
Strong communication skills
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it's a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
$94k-127k yearly est. Auto-Apply 11h ago
Manager - Network Observability Platform and Automation
Digital Realty Global 3.9
Digital Realty Global job in Dallas, TX
Network Observability Platform and Automation
Your role
A Manager - Network Observability typically leads a team of engineers focused on maintaining and improving the reliability, performance, and availability of an organization's systems and infrastructure. This role involves a mix of technical leadership, people management, and strategic planning, ensuring systems meet business and user needs.
In this role, you will be responsible for oversight of Digital Realty's Observability stack. The ideal candidate can demonstrate a unique blend of network engineering, network operations, and software understanding through the application of engineering principals. You will focus on delivering operational discipline and embrace key operational principals including automation, agile development, and scripting.
In this unique role, you will be part of the Observability team and build and maintain a global observability infrastructure. Ideal candidates for this role will bring an understanding of carrier class network infrastructure as well as experience working in a fast-paced development environment.
What you'll do
Team Leadership:
Manage and mentor a team of SREs, fostering their growth and development.
Set team goals, prioritize projects, and ensure alignment with organizational objectives.
Conduct performance reviews and provide constructive feedback.
Build a positive and collaborative team environment.
Technical Oversight:
Oversee the design, implementation, and maintenance of reliable infrastructure and services.
Collaborate with other teams to define requirements, standards, and best practices.
Identify and address performance bottlenecks and ensure system stability.
Implement and improve monitoring and observability frameworks.
Operational Excellence:
Manage on-call rotations and incident response to minimize downtime and ensure swift resolution.
Drive automation efforts to reduce manual tasks and improve efficiency.
Implement structured engineering and operations processes.
Analyze and evaluate existing processes to identify opportunities for improvement.
Strategic Planning:
Develop and implement the long-term reliability strategy for the organization.
Make decisions about build vs. buy for tools and technologies.
Ensure alignment with business goals and customer expectations.
Manage relationships with vendors and other stakeholders.
Communication and Collaboration:
Act as a bridge between technical teams and other departments.
Represent the SRE team to stakeholders and communicate effectively.
Collaborate with other engineering teams to ensure efficient workflows.
Foster a culture of blameless postmortems and continuous learning.
What you'll need
Key Skills and Experience:
Strong technical background in distributed systems, cloud computing, and related technologies.
Proven experience in managing and mentoring technical teams.
Excellent problem-solving and communication skills.
Experience with monitoring, automation, and incident management.
Understanding of SLOs, SLIs, and SLAs.
Familiarity with DevOps and Agile practices.
Qualifications
10+ years of operations and engineering experience
5+ years of of team building and management
3+ years of network engineering in large scale data center environments
Bachelor's degree in computer science (or equivalent training) preferred
Expertise in Layer 3 routing (BGP, IS-IS, etc) and Layer 2 switching (802.1Q, STP, etc) protocols
Experience with virtual networking concepts such as EVPN, VXLAN, Open vSwitch
Experience working with automation tools (Ansible, Terraform, etc)
Comfort with Python (or equivalent language)
Strong experience working with Linux systems and tools
Experience with virtual routing in Linux with FRR or similar software preferred
Experience with AWS preferred
A basic understanding of software development tools (Github, Jenkins, etc) and software development practices
Ability to understand high-level network design and its impacts across the infrastructure
Ability to work independently on complex and unique enterprise engineering projects
Strong analytical and troubleshooting skills
Strong communication skills
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and X.
A bit about our Digital team
Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it's a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee's total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range: $120,000 - $130,000 annually. This compensation range represents the Company's good faith belief as to what it will pay as a base salary/hourly rate for this position at the time of this posting.
Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
This is an exciting time to join our business so apply now and make your mark on our future.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
$120k-130k yearly Auto-Apply 12h ago
Site Engineer II
Digital Realty Global 3.9
Digital Realty Global job in Dallas, TX
Site Engineer II
Your role
The Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager Engineering Operations. The Site Engineer II will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC Systems, Fire/Life Safety Systems, BMS Systems, and CMMS systems. It is expected that the Site Engineer I candidate has expertise in either electrical work or mechanical work and it would be expected that he/she would be competent in the area of non expertise. The responsibilities of the Site Engineer II are: to contribute to the daily site operation, including creation and modification of site operating procedures, contribute to creation of change management tickets, creation of timely incident reporting, site maintenance and repairs/inspections to help ensure Digital Realty's data center operations achieve the highest level of availability.
What you'll do
Gain a complete understanding of the following DLR and site related items:
Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines with good accuracy.
Equipment nomenclature standards and equipment locations
Facility drawings and equipment specifications
Equipment sequence of operations (SOO's), standard operating procedures (SOP's), and emergency operating procedures (EOP's).
Customer SLA's and engineering specific lease obligations critical to data center operations.
Facility top 20 EOP's.
BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
DLR event management, event escalation, and incident reporting procedures
Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
Create/edit/resolve/close incident reports following a site incident
Maintenance and Operations Standards
Digital Realty's Environmental and Occupational Health and Safety standards
Gain a complete understanding of all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
Supervision of construction activity and installations as required.
Ability to be the executor in the site specific change management processes including the creation of Method of Procedures (MOPs) for low risk preventative maintenance and repairs as well as the oversight of those maintenances as they are carried out.
Ability to effectively troubleshoot site mechanical and electrical systems.
Ability to respond to unplanned events without immediate supervision.
Ability to efficiently complete rounds/inspections and to detect anomalies during those rounds.
Develop or improve SOPs for site specific equipment.
Gain a good understanding and knowledge of the local customers business and datacenter operation.
Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
Complete DLR Critical Awareness Training
What you'll need
At least 3 year of experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site. (UPS, HVAC, generators, fire/life safety systems).
Hands-on electrical or mechanical skill and competence in the area of non-expertise (for example, electrical expertise with mechanical competence, or vice-versa).
Strong knowledge of various UPS Systems and architectures.
Strong knowledge of various cooling systems and architectures.
Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)
Strong knowledge of energy efficiency principals.
Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
Detail Oriented with strong organizational skills
Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
Basic understanding of emergency situations and escalation processes.
Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems
Lift and handle up to 50 pounds
Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
Work under a raised data center floor
Climb ladders (up to 16 feet) to reach plenum spaces
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
Operations
Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Training and Development
Join our Data Center Operations team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact in operations.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
$56k-80k yearly est. Auto-Apply 11h ago
Director of Enablement Programs
Equinix, Inc. 4.6
Dallas, TX job
Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Reporting to the VP GTM Readiness, this role is responsible for leading a team responsible for designing, building and executing innovative enablement programs that provide CRO roles including our partners with enablement across high priority processes, tools and sales plays to support customer/partner engagements and increase field effectiveness. This leader's team will also be responsible for developing proficiency frameworks and associated learning and enablement required to develop the skills, knowledge and acumen of key CRO field roles.
Strategy:
* Lead a high performing team responsible for developing high quality end-to-end enablement programs to be consumed by internal and partner roles which encapsulate assets, communications, and learning interventions to achieved desired business outcomes.
* Own the enablement strategy, for all key CRO org roles including partners globally, which involves collaborating with the Enablement Business Partners, GTM Operations leadership and Product Marketing to identify priorities and requirements for providing high quality and high impact enablement programs.
* Own the end-to-end development of enablement programs to support all high priority operational excellence initiatives emanating from the Digital and Innovation office as well and high priority sales plays emanating from Product marketing.
* Collaborate with Enablement Business Partners to identify field enablement priorities and prioritize these against CRO organizational priorities coming from further upstream.
* Establish and develop proficiency frameworks for key CRO role persona's in order to invest in the continual development of skills, knowledge and acumen for those key roles.
Prioritization, Content Relevance & Metrics:
* In partnership with the Enablement services leader, establish and lead a process for enablement intake that involves the Enablement Partners in order to best prioritize enablement resources and align to key business stakeholders.
* Create a strategy and cadence for assessing enablement program effectiveness based on metrics, user feedback, and Enablement Partner insights and leverage these findings to continually refine and evolve enablement programs to drive maximum engagement.
* Programmatically provide GTM leaders & BU stakeholders with insight into program adoption and impact
Program Management:
* Ensure accountability across the team for the landing of key enablement programs in the field focused on the achievement of agreed business outcomes.
* Identifies which form of enablement best fits the desired objectives of a program including comms, enablement assets (one pagers, short form video, decks, playbooks etc) and learning interventions (live sessions, eLearning, in-person etc) and combines to create a full end-to-end enablement approach
* Establish a cadence for gathering user feedback to better understand needs and identify opportunities
* Leverage metrics to identify trends, information gaps, adoption and areas for improvement.
Leadership:
* Manage the teams' performance by motivating, engaging, and providing coaching
* Provide leadership and guidance for escalations to other GTM Ops orgs and business stakeholders
* Challenge existing enablement processes based on best practice and trends to achieve best-in-class approach
* Model the Equinix cultures and values, including transformational leadership behaviors
Knowledge & Experience:
* Extensive experience/10+ years in enablement
* 5+ years experience in high tech GTM motions spanning Sales/Channel/Care
* Experience building & delivering holistic strategies for multiple initiatives
* Strong background in program design and production, applying enablement and learning methodologies and a diverse set of learning experience modalities
* Solid experience in transformational project management capabilities
* Expertise implementing innovative Enablement programs and tools to deliver content aligned to target audiences and changing way learners consume information
* Advisory and consultative skillset to provide guidance to our content authors and contributors to improve how we build and content and engaging learning experiences
* Ability to influence and collaborate with multiple stakeholders across the business and ensure program strategies are aligned to business needs.
* Experience working in a fast paced, dynamic, entrepreneurial environment
Skills & Attributes:
* Strong project and change management skills
* Excellent written and verbal communication skills with ability to quickly synthesize, interpret and simplify complex information
* Adept at building and expanding business acumen, and coaching team accordingly, to drive audience relevant enablement that is impactful
* Ability to make the complex simple and frame information through the eyes of the user
* Proven track record of effective collaboration and ability to influence at all levels of an organization
* Experience working in a fast paced, dynamic, entrepreneurial environment
* Ability to multi-task and remain hyper-organization to shift quickly between various topics, projects and audiences throughout the day
* Proactive, self- directed and results-oriented
The targeted pay range for this position in the following location is / locations are:
United States - Dallas Infomart Office DAI : 155,000 - 233,000 USD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
$105k-138k yearly est. Auto-Apply 60d+ ago
Director, Public Affairs
Digital Realty Global 3.9
Digital Realty Global job in Austin, TX
Director, State and Local Public Affairs, Central Region
About the Role
As Director, State and Local Public Affairs for the Central Region, in partnership with external consultants, you will lead Digital Realty's government and community relations strategy across key markets, including Texas and Illinois.
You will represent Digital Realty at the local, city, and state levels, managing relationships with elected officials, government agencies, community organizations, trade associations and business leaders. Your work will be critical in advancing the company's public policy objectives, facilitating new development, and ensuring that Digital Realty is recognized as a responsible, engaged corporate partner.
This role combines strategic government affairs leadership with community engagement and reputation management. You will develop and implement advocacy strategies that support data center growth and infrastructure expansion while ensuring Digital Realty remains a partner in the communities where Digital Realty operates.
Working closely with internal partners across development, sustainability, energy, operations, communications, and legal, you will ensure policy, community, and business objectives are fully aligned throughout the Central Region.
What you will do
Lead Digital Realty's public affairs and community relations strategy across the Central Region (Texas and Illinois).
Build and maintain strong relationships with local, city, and state government officials, regulatory agencies, and community stakeholders.
Develop and execute advocacy and engagement strategies that support business objectives and long-term growth.
Serve as the company's representative in public hearings, community meetings, and with industry and business organizations.
Collaborate on land use, zoning, permitting, and development efforts, engaging with government and community leaders to facilitate project success.
Partner with the communications team to manage media relations and strengthen Digital Realty's brand and reputation in local markets.
Manage local sponsorships and community partnerships, ensuring alignment with company values and regional priorities.
Monitor legislative, regulatory, and political developments and provide strategic insights to company leadership.
Build coalitions and work with industry associations on policies related to energy, tax, infrastructure, and technology.
Ability to travel 35% as needed across the Central Region.
What you will need
Bachelor's degree or equivalent practical experience.
10+ years of experience working within government, corporate public affairs or public policy organizations.
Preferred Qualifications
Experience with or within state and local governments, particularly involving real estate, tax, economic development, data centers, information technology, critical infrastructure or energy policy.
Knowledge of land acquisition, zoning laws, permitting, energy, electricity, utility policy and real estate development are a strong plus.
Experience in campaign strategy or political communications, including stakeholder engagement and grassroots organizing.
Experience in media relations, including proactive communications and issue management.
Experience managing local sponsorships and community partnerships to support corporate reputation and engagement.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
Legal
Our Legal team works in a highly complex global business sector with a diverse range of local, regional and international organizations. From ensuring compliance in different jurisdictions to supporting business teams with customer and supplier contracts, we're involved in a variety of projects. Working in a dynamic commercial environment, we collaborate with colleagues across different departments and always have a new challenge waiting for us.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Apply today, take charge of your career and grow your talents with us.
$83k-129k yearly est. Auto-Apply 12h ago
Entry Level Sales BDR/SDR Opportunity Development Representative
Equinix, Inc. 4.6
Dallas, TX job
Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary
Is Responsible for processing and qualifying all inbound leads while pro-actively prospecting in an assigned territory, culminating in qualified second level meetings with respective field and/or inside sales team for close. Works collaboratively with cross-functional partners (Field/Corporate Sales, Marketing, Sales Operations, etc.). Engages and qualifies a broad set of decision makers/influencers within prospects and clients. Maintains up-to-date knowledge of industry trends and competition. Performs account research and suspect acquisition leveraging a variety of industry leading tools
Responsibilities
Account Research
* Researches accounts and identifies key personas
* Acquires Key/Targeted Personas through a variety of available tools
Customer Communication
* Generates interest, qualifies leads and creates pipeline growth via phone calls, emails and social media in assigned territory
Territory Management/Strategy
* Develops leads to stimulate business development, coordinating second level meetings/calls for Account Executives
* Leverages teammates (Managers, Inside Sales Associates and Account Executives) to develop targeted lists, call strategies, and messaging in order to drive opportunities and prospecting activities
* Monitors social web for sales opportunities and leads
Cross-Functional Team Coordination
* Follows up on campaigns and provides detailed feedback on the success of each campaign to our Sales Management Team and Marketing Managers
* Actively participates on Regional Sales Team calls/meetings
* Engages with Marketing for Regional Events support
Reporting
* Records and documents all calls, emails, meetings, tours and activities in SFDC
* Reports on weekly results, both qualitative and quantitative
Building Customer Relationships
* Establishes relationships with key stakeholders in assigned accounts and prospects
Qualifications
* 0+ years experience preferred
* Bachelor's Degree required
The targeted pay range for this position in the following location is / locations are:
United States - Dallas Infomart Office DAI : 68,000 - 102,000 USD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects On-Target Earnings or OTE, which is base pay plus commissions, and does not include equity or benefits. Equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
$48k-59k yearly est. Auto-Apply 27d ago
Senior Application Portfolio Management Analyst
Equinix, Inc. 4.6
Dallas, TX job
Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.
Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary
The Application Portfolio Management (APM) Specialist is responsible for both the functional management and technical configuration of the enterprise application capability within ServiceNow. This role drives visibility, governance, and optimization of the application landscape, ensuring applications align with business capabilities, technology standards, and cost-efficiency goals. The specialist will configure, maintain, and enhance APM modules, while collaborating with stakeholders to enable data-driven decisions on rationalization, modernization, and investments.
Responsibilities
Application Portfolio Oversight
* Maintain, configure and continuously improve the ServiceNow APM module to support enterprise-wide application portfolio management
* Ensure accuracy, completeness, and compliance of portfolio data (including ownership, lifecycle, technical health, cost, and risk attributes)
Configuration & Enablement
* Configure APM-related forms, workflows, and data models in ServiceNow, aligning CSDM and enterprise data standards
* Partner with CMDB, ITAM, and SPM teams to ensure APM configuration supports automated data flows and accurate reporting
* Build and maintain dashboards, scorecards, and reports to deliver actionable insights to business and IT leadership
Governance & Process Enablement
* Partner with product owners and business leaders to define ownership models, lifecycle policies, and decision criteria for applications
* Support governance forums by providing analysis and recommendations on application investments, retirements, or replacements
* Support strategic planning, including rationalization, consolidation, cloud migration, and technical debt reduction initiatives
Stakeholder Collaboration
* Collaborate with Enterprise Architecture, ITAM/SAM/HAM, Security, Finance, and Business Units to ensure portfolio alignment with enterprise strategy
* Serve as subject matter expert on ServiceNow APM and related CSDM constructs
Continuous Improvement
* Identify opportunities to improve portfolio data quality, automation, and integration with other enterprise processes (ITSM, CMDB, SAM, HAM, SPM)
* Champion best practices in application lifecycle management and portfolio optimization
Qualifications
Education & Experience
* Bachelor's degree in Information Systems, Computer Science, Business, or related field (or equivalent work experience)
* 7+ years of experience in IT Portfolio Management, Enterprise Architecture, or related domains
* Hands-on experience with ServiceNow APM or similar platforms strongly preferred
Skills & Competencies
* Strong analytical and data management skills with the ability to transform data into actionable insights
* Strong understanding of CSDM and its relationship to APM
* Understanding of IT governance frameworks (ITIL, TOGAF, COBIT) and their connection to portfolio management
* Knowledge of cloud migration strategies, application rationalization approaches, and cost optimization practices
* Excellent communication and stakeholder engagement skills, with the ability to influence at multiple levels of the organization
Key Attributes
* Detail-oriented, with a focus on data quality and governance
* Collaborative mindset with strong facilitation and relationship-building skills
* Business-savvy and able to connect technology decisions to business outcomes
* Comfortable working in a dynamic, global, and highly matrixed environment
This posting is a new position within our organization.
The targeted pay range for this position in the following location is / locations are:
United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual
Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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$88k-110k yearly est. Auto-Apply 25d ago
Insurance and Risk Specialist
Digital Realty Trust 3.9
Digital Realty Trust job in Dallas, TX
Insurance and Risk Specialist Your role The Insurance & Risk Specialist is part of the Insurance & Risk Management team, which is responsible for company-wide enterprise risk management operations and insurance procurement on a global scale. Our department is growing and offers a great opportunity for increased knowledge and advancement in the insurance/risk management and data center industries.
What you'll do
* Liaise with insurance brokers/carriers to maintain policy files, schedules of insurance, COI lists, NDA lists and invoicing needs
* Manage SharePoint folders including adding/removing members, organizing files, and updating external facing verbiage
* Manage Certificate of Insurance process: fill certificate needs for contracted third parties and guide property managers on reviewing incoming COIs
* Support Enterprise Risk Management with project needs, records, and reporting
* Communicate with construction project managers and acquisitions team to track Builder's Risk, General Liability, Pollution Liability records
* Support the gathering and reporting of renewal exposures and application data across multiple teams and contacts
* Monitor Risk Management email distribution for customer and vendor inquiries
* Support other projects and business requirements as needed on a hoc basis
* Review monthly surety bond schedules and compare with internal needs
* Complete quantitative analysis of premium spend and other trends
* Assist with premium allocations, budgets and invoice workflow
* Gather information and report workers' compensation and property claims
What you'll need
* Bachelor's degree required, preferably in Risk Management, Finance, General Business or equivalent field of study
* Elevated knowledge of property & casualty lines of coverage
* 2+ years' experience in commercial property & casualty insurance management, underwriting, claims management, risk management or brokerage
* Industry designations or licenses preferred (ARM, CIC, AIC, CRM, CRIS, industry licenses)
* Proficiency in Microsoft Office Suite, with an emphasis on Excel. Power BI, Smartsheets, and RMIS software are a plus
* Strong organizational skills and attention to detail
* Proven ability to manage complex projects
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about our team
Legal
Our Legal team works in a highly complex global business sector with a diverse range of local, regional and international organizations. From ensuring compliance in different jurisdictions to supporting business teams with customer and supplier contracts, we're involved in a variety of projects. Working in a dynamic commercial environment, we collaborate with colleagues across different departments and always have a new challenge waiting for us.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Zippia gives an in-depth look into the details of Digital Realty, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Digital Realty. The employee data is based on information from people who have self-reported their past or current employments at Digital Realty. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Digital Realty. The data presented on this page does not represent the view of Digital Realty and its employees or that of Zippia.
Digital Realty may also be known as or be related to Digital Realty, Digital Realty Trust Inc and Digital Realty Trust, Inc.