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Dillard's Overview

Dillard's, Inc., is an upscale American department store chain with approximately 282 stores in 29 states and headquartered in Little Rock, Arkansas.
The staff at Dillard's come from unusually diverse demographic backgrounds. The company is 71.6% female and 41.0% ethnic minorities. Even though it has great demographic diversity, Dillard's notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Republican Party, at 79.0%. Despite having coworkers who agree with each other about politics, employees at Dillard's tend to have relatively short tenures. Staff members usually stay with the company for 2.9 years. The average employee at Dillard's makes $32,636 per year. In comparison, some of its highest paying competitors, like Overstock.com, Best Buy, and Belk, pay $68,786, $39,946, and $34,650, respectively.
Dillard's is an industry leader with 40,000 employees and an annual revenue of $6.3B that is headquartered in Little Rock, AR.

The Organization’s Mission

The Company focuses on delivering maximum fashion and value to its shoppers by offering compelling apparel and home selections complemented by exceptional customer care.

Perks of Working at Dillard's

Dillard's, Inc. offer a comprehensive benefits package with medical and dental coverage, a retirement plan and generous merchandise discounts.

Industry

Retail

Revenue

$6.3B

Employees

40,000

Founded in

1938

Headquarters

Little Rock, AR

Website

careers.dillards.com

Organization Type

Public

Is This Your Company?

Dillard's Employee Reviews

Zippia Official Logo

5.0

Zippia UserAugust 2021

5.0

Zippia Official LogoZippia UserAugust 2021

What Do You Like About Working There?

Established, reputable, family owned company.

What DON'T You Like About Working There?

Limited professional growth.

What Are Your Favorite Benefits/Perks?

Discount
Zippia Official Logo

3.0

Zippia UserJune 2021

3.0

Zippia Official LogoZippia UserJune 2021

What Do You Like About Working There?

I really enjoyed Interacting and helping people who needed help putting an outfit together.

What DON'T You Like About Working There?

Did not like standing all day

What Are Your Favorite Benefits/Perks?

Discount on clothes
Zippia Official Logo

3.0

Zippia UserMay 2021

3.0

Zippia Official LogoZippia UserMay 2021

What Do You Like About Working There?

Loved the actual job as a buyer.

What DON'T You Like About Working There?

Toxic environment from the top on down.

What Are Your Favorite Benefits/Perks?

Taking home samples! Free clothes!
Zippia Official Logo

2.0

Zippia UserMay 2021

2.0

Zippia Official LogoZippia UserMay 2021

What Do You Like About Working There?

Never boring. There is always something to improve.

What DON'T You Like About Working There?

They only want “yes men/women”. Hard work, long hours, individuality, and creativity only get you alienated.

What Are Your Favorite Benefits/Perks?

Free coffee? 25% employee discount? Those were the only 2 benefits.
Zippia Official Logo

5.0

Zippia UserMarch 2021

5.0

Zippia Official LogoZippia UserMarch 2021

What Do You Like About Working There?

Inclusion, career growth and positive reinforcement

What DON'T You Like About Working There?

Politics among employees

What Are Your Favorite Benefits/Perks?

Benefits/commission
Anonymous review of Dillard's

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The Team At Dillard's

Key People

William Thomas Dillard

The Inside Scoop
Dillard's, Inc. ranks among the nation's largest fashion apparel and home furnishings retailers with annual revenues exceeding $6. 1 billion. This company focuses on delivering maximum fashion and value to its shoppers by offering compelling apparel and home selections complemented by exceptional customer care. Dillard's stores offer a broad selection of merchandise and feature products from both national and exclusive brand sources. They operate nearly 300 Dillard's locations spanning 29 states, all with one nameplate - Dillard's.
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Dillard's Company Rankings

Dillard's is ranked #51 on the Best Companies to Work For in Arkansas list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Dillard's Salaries

How much does Dillard's pay?
The national average salary for a Dillard's employee in the United States is $32,636 per year. Employees in the top 10 percent can make over $62,000 per year, while employees at the bottom 10 percent earn less than $17,000 per year.
6.5
Salary Score
Average Dillard's Salary
$15.69 hourly
$32,636 yearly
Updated May 26, 2022
$17,000
10 %
$32,000
Median
$62,000
90 %
Average Employee Earnings

Highest Paying Jobs At Dillard's

RankJob TitleAvg. SalaryHourly Rate
1Business Manager$123,872$60
2District Sales Manager$74,673$36
3Warehouse Worker$35,868$17
4Makeup Artist$35,662$17
5Customer Service Associate$33,588$16
6Beauty Advisor$32,521$16
7Dock Worker$31,623$15
8Selling Specialist$31,597$15
9Cashier$30,787$15
10Customer Service Representative$30,531$15
11Beauty Consultant$30,417$15
12Sales Associate$29,196$14

Dillard's Demographics Summary

9.6
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Dillard's Gender Distribution

Male
Male
28%
Female
Female
72%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Dillard's. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • Dillard's has 40,000 employees.

  • 72% of Dillard's employees are women, while 28% are men.

  • The most common ethnicity at Dillard's is White (59%), followed by Hispanic or Latino (18%) and Black or African American (13%).

  • Dillard's employees are most likely to be members of the Republican Party.

  • On average, employees at Dillard's stay with the company for 2.9 years.

  • The average employee at Dillard's makes $32,636 per year.

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Dillard's Employee Political Affiliation

Dillard's employees are most likely to be members of the Republican Party. The largest donation made to a political party by a Dillard's employee was by Alex Dillard. Alex Dillard donated $45,800 to the Republican Party.

Parties

Republican Party

79.8 %
-

Democratic Party

19.7 %
-

Libertarian Party

0.5 %
-

Employee Political Donations

NameJob TitlePartyDonation
Alex DillardExecutiveRepublican Party$45,800
Bill DillardChief Executive OfficerRepublican Party$40,300
George BurnettRetailerRepublican Party$35,150
William DillardManaging PartnerRepublican Party$34,850
Don ScifresInvestorRepublican Party$28,100
Dennis DillardPresidentRepublican Party$22,600
James FreemanChief Finance OfficerRepublican Party$17,700
James StockmanBuyerDemocratic Party$15,500
Guy BowersInvestorRepublican Party$6,163
Jacqueline TaishoffStudentRepublican Party$5,600
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Dillard's Employment Videos

Dillard's Financial Performance

9.9
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1938

Organization type

Public

How Would You Rate The Company Culture Of Dillard's?

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Dillard's Subsidiaries

Subsidiaries to Dillard's include CDI Contractors. Employees at the parent company, Dillard's, earn $32,636 whereas employees at CDI Contractors earn $64,920, on average.
Company
ascdesc
Average Salarydesc

CDI Contractors

Salary Range47k - 89k$65k$64,920
$47k
$89k

Dillard's Competitors

Based on our research, similar companies to Dillard's are Overstock.com, Best Buy, and Belk. The average salaries at Overstock.com rank the highest, with their employees earning an average salary of $68,786 per year. Employees at Best Buy earn an average of $39,946 per year, and the employees at Belk earn an average salary of $34,650 per year.
Companydesc
Average Salarydesc
Overstock.com
Salary Range48k - 96k$69k$68,786
Best Buy
Salary Range28k - 56k$40k$39,946
Belk
Salary Range26k - 45k$35k$34,650
L Brands
Salary Range23k - 47k$34k$33,631
Nordstrom
Salary Range23k - 47k$33k$33,114
HSN
Salary Range21k - 51k$33k$33,083
Lord & Taylor
Salary Range26k - 41k$33k$33,079
J. C. Penney
Salary Range25k - 43k$33k$32,942
Bed Bath & Beyond
Salary Range25k - 40k$32k$31,940
Lowe's
Salary Range26k - 38k$32k$31,591
$21k
$96k

Frequently Asked Questions about Dillard's

When was Dillard's founded?

Dillard's was founded in 1938.

How many Employees does Dillard's have?

Dillard's has 40,000 employees.

How much money does Dillard's make?

Dillard's generates $6.3B in revenue.

What industry is Dillard's in?

Dillard's is in the retail industry.

What is Dillard's's mission?

Dillard's's mission statement is "The Company focuses on delivering maximum fashion and value to its shoppers by offering compelling apparel and home selections complemented by exceptional customer care."

What type of company is Dillard's?

Dillard's is a public company.

Who are Dillard's's competitors?

Dillard's competitors include Nordstrom, Macy's, Ross Stores, Kohl's, Kroger, DICK'S Sporting Goods, Bed Bath & Beyond, Belk, Lord & Taylor, L Brands, J. C. Penney, Burlington Stores, Sears Holdings, HSN, Overstock.com, Toys R Us, Best Buy, The Home Depot, Dollar General, Lowe's.

Who works at Dillard's?

William Thomas Dillard (Chief Executive Officer)

Are You An Executive, HR Leader, Or Brand Manager At Dillard's?

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Dillard's FAQs

Does Dillard's drug test?

No, Dillard's does not drug test. Based on feedback from current and former employees, the company does not drug test unless it suspects an employee is under the influence.

Dillard's is one of the few large-scale department stores that explicitly has a drug policy. The policy states that the department is responsible for administering testing to employees, applicants, customers, contractors, vendors, and representatives of its customers.

Does Dillard's hire felons?

Yes, Dillard's hires felons. It largely depends, however, on the nature of the felony and the preferences of the hiring manager. Dillard's is unlikely to hire candidates with felonies related to theft or physical or sexual assault.

How do you answer, "Why are you interested in working for Dillard's"?

You answer the question, "Why are you interested in working at Dillard's?" by focusing on the company's mission as it relates to your own personal development. You should provide three to four reasons why you want to work at Dillard's and tie them back into your own skills and experiences.

How do you write a cover letter for a job at Dillard's?

You write a cover letter for a job at Dillard's by focusing on your passion for the high-end products the company offers, as well as your interest and background in customer service and sales.

How old do you have to be to work at Dillard's?

You have to be 18 years or older to work at Dillard's. This includes any positions in the warehouse, unless it's a position where someone is expected to operate heavy machinery, in which case the minimum age is 21 years old.

What benefits does Dillard's offer?

Dillard's offers a comprehensive benefits program and competitive pay that includes healthcare coverage, a retirement plan, paid time off, and a discount on merchandise.

Employees get up to 25% off of Dillard's merchandise. However, you must first apply for a Dillard's credit card to get the discount.

What is the dress code at Dillard's?

The dress code at Dillard's is business professional. In many cases, management will encourage associates to wear clothing from Dillard's. If you work in cosmetics, you must wear all back.

What is the hiring process at Dillard's?

The hiring process at Dillard's is fairly straightforward and involves an initial screening followed by an interview. For most retail positions, the entire process takes around one to three weeks. For management and corporate positions, it takes three to six weeks.

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Zippia gives an in-depth look into the details of Dillard's, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Dillard's. The employee data is based on information from people who have self-reported their past or current employments at Dillard's. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Dillard's. The data presented on this page does not represent the view of Dillard's and its employees or that of Zippia.

Dillard's may also be known as or be related to Dillard's, Dillard's Inc, Dillard's Inc., Dillard's, Inc., Dillards Inc. and Dillard’s, Inc.