Dime Community Bank jobs - 339 jobs

Summary: Dime Community Bank (Dime) is currently hiring for a Wire Operations Specialist at its Headquarters in Hauppauge, Long Island. The Wire Operations Specialist is responsible for reviewing and releasing all incoming and outgoing wire transfers as well as providing support to Private Banking, branches and other internal departments on wire-related questions and/or issues. This role requires exceptional communication skills and judgment along with a comprehension of banking regulations. The Items Processing area is a deadline-driven, fast-paced environment. Salary commensurate with experience, ranging from $50,000 to $55,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location. All applicants must attach a recent resume. This is not a remote role. This is a hybrid role (4 days in office/1 day remote). Applicants need to be able to work either shift (Opening is 7:30 am to 4 pm and Closing is 10:30 am to 7 pm). Shifts will rotate. Responsibilities: * Process and release incoming and outgoing wire transfers in compliance with internal policies and banking regulations. * Monitor transactions for red flags, potential fraud, and compliance risks, taking appropriate action when necessary. * Assist Private Banking, branches and other internal departments with questions and issues related to wires. * Be a subject matter expert on wire transfers and related documentation. * Keep internal wire policies and procedures up to date. * Maintain accurate records and prepare reports as required. * Perform other Items Processing duties as assigned. Qualifications: * High School Diploma or equivalent. Minimum 4 years' related work experience in Banking Operations. * Advanced PC (Microsoft Word, Excel), Network, Director, Transaction Research (Navigator). * Working knowledge of applicable aspects of regulations as they relate to job functions, compliance, and fraud prevention. * Strong communication skills, both verbal and written. * Must comply with all state and federal regulations.

**** Work Arrangement/Location: This is a hybrid position requiring in-office work three days every week (Tuesday, Wednesday, & Thursday) and it is based at the One M&T Plaza office in Buffalo, NY.** Support the first line of defense risk management function by assisting with the identification and assessment of risks, risk monitoring and testing, and issues management. Provide assistance in the development of various operational risk/compliance related initiatives within the line of business and manage the implementation of less complex initiatives. **Primary Responsibilities:** + Responsible for completely and accurately documenting key business unit processes. Identify and assess risks and internal controls associated with these key processes. + Actively participate in the planning, execution and reporting of the business unit's risk-based testing program. Perform control testing in accordance with M&T's First Line of Defense Guidance on Management of Risks & Internal Controls and professional standards. + Specific control testing responsibilities will involve planning and execution of control and substantive testing, assistance in the review of testing, and evaluating results to determine if issues exist. Independently perform scripted testing of controls and communicate results. + Monitor business unit performance with respect to established key risk indicators (KRIs) and assist in the creation of comprehensive KRI reporting. + Accurately complete Risk Control Self Assessments (RCSAs) and other risk management reporting. Assist in the reporting of risk events and loss events. + Identify emerging risks and risks associated with new products/ services/ markets/ channels or changes to existing products/ services/ markets/ channels. + Provide guidance on the development of remediation plans. Manage the timely completion of remediation plans and other projects to address issues identified internally and by Enterprise Risk Management, Compliance, Internal Audit or external regulators. + Research and assess regulatory requirements impacting the business unit. + Build a working relationship with Internal Audit, Corporate Operational Risk and Corporate Compliance Portfolio Managers. + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Education and Experience Required:** + Bachelor's degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' relevant work experience **Education and Experience Preferred:** + Risks/Controls and Testing M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Provides strategic direction for digital currency product lines across the enterprise. Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation, monitors achievement of the goals. Manages the development and implementation of supporting policy and procedures. May have profit/loss responsibility for the product. **Primary Responsibilities:** + Set strategic direction digital assets, cryptocurrency and blockchain products lines and present supporting business plans to senior management and employees. + Directly responsible for product pricing, cost structure as well as product risk for products and/or services managed. Responsible for all supporting product financials including revenue planning and product profitability. + Manage sales channel strategy for assigned products and/or services. Maintain a current awareness of new competitive developments in digital assets, and in response evaluate and recommend new services, new products or geographies, or modify existing services or products. Evaluate new product/services success to make adjustments as required; implement and manage changes in service or marketing strategy as required. + Manage all aspects of new product implementation and existing product modification for assigned products and/or services, including, but not limited to, design and development of services, portfolio acquisition and process improvements; serve in a liaison capacity with other areas of the Company to ensure the requisite support for products and/or services managed. + Establish marketing objectives for assigned products and/or service; work with other Bank departments to develop effective programs to sell these products and/or services. + Ensure product/services are marketable, profitable and comply with legal and regulatory requirements, while minimizing risk to the Bank. + Maintain an awareness of new trends and developments in digital assets, marketing and Company products and services to ensure alignment. + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. **Scope of Responsibilities:** As a senior level Product Manager the position's results and/or actions impact the Bank's long-term operations, revenues or profitability. As a result, the position has extensive contact with other Bank departments for the effective and profitable marketing of new products and the enhancement of existing products for which the position is responsible. The position champions strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives through assigned products and/or services. In addition, the position oversees and evaluates high-level processing key performance indicator models and develops reporting to manage business function processes effectively. **Supervisory/ Managerial Responsibilities:** Manages a team of professionals (includes people, budget and planning). **Education and Experience Required:** Bachelor's degree, and a minimum of 12 years' experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years' higher education and/or work experience, including a minimum of 12 years' experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s). Minimum 5 years of experience in cryptocurrency and blockchain strategy & implementation, ideally within a large U.S.-based bank 7 years' leadership and/or project management experience in relevant product line(s) with experience building and leading cross-functional teams in emerging technology domains Deep understanding of blockchain architecture, including both Layer 1 and Layer 2 technologies Proven track record implementing stablecoin, tokenized deposits, and digital asset custody use cases, including deployment and scaling Expertise in Crypto-as-a-Service (CaaS) models and their integration into traditional banking infrastructure In-depth knowledge of current and emerging federal legislation and banking regulations related to digital assets Demonstrated product management leadership, including roadmap development, cross-functional execution, and go-to-market strategy Ability to translate complex crypto concepts into strategic business opportunities for financial institutions Strong financial analysis skills, including cash flow and components of product profitability. Excellent developmental, analytical and research skills. Extensive network of industry and client contacts on a national scale and extensive market intelligence. Industry-specific knowledge. Exceptional communication and stakeholder engagement skills, especially with regulators, partners, and executive leadership Strong presentation skills. Demonstrated principled leadership skills with sound business ethics. Dedicated customer service focus. Ability to use expert resources when necessary. **Education and Experience Preferred:** Master's degree. Extensive knowledge of Bank/personal computer software programs utilized by the Division. Ability to interact professionally with all levels of personnel, including senior management. Self-motivated, well-organized individual. Action-oriented individual. Ability to work under critical time constraints. \#LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $154,700.00 - $257,900.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

We are actively recruiting for an seasoned banking Compliance professional to function as Deputy Chief Compliance Officer. Candidates should be in a Lead or Managerial Role in Commercial Banking .Reporting to the Chief Compliance Officer, the Deputy Chief Compliance Officer is the independent compliance partner to multiple Business Divisions and is responsible for ensuring that the Compliance Programs appropriately addresses the regulatory risks relative to the Division/Unit's business activities. As a Compliance leader, working within the Compliance function, the Deputy Chief Compliance Officer will be actively engaged with multiple businesses to provide compliance advice, monitoring and oversight of effective Programs. The incumbent must have the ability to act as a Deputy in the absence of the Chief Compliance Officer. 1. Serve as a subject matter expert, and support the NY Compliance team in executing its compliance responsibilities. 2. Assist in directing the overall compliance program and strategy for Firm Compliance. Assist with the day-to-day management of the Compliance Program for the New York Branches, which includes the BSA/AML and OFAC Compliance Programs and Consumer Compliance Program. 3. Recommend policies and partner with senior management to implement the Firm's compliance program. 4. Provide strong leadership, and develop Compliance staff. 5. Provide advice and guidance to management on the implications of compliance trends and issues affecting the firm. 6. Provide support to and work with legal and business groups to interpret and execute various regulatory and overall compliance issues. 7. Partner with Bank colleagues and build a coherent and effective NY compliance program. 8. Interact with business teams and other staff to assist in resolving compliance issues. 9. Assist on special projects and ad hoc assignments. QUALIFICATIONS Candidates should offer a minimum of 10 years direct experience in Commercial Banking. · Knowledge of U.S. banking business, such as commercial lending, private banking, and correspondent banking. Proficiency in BSA/AML/OFAC and consumer regulations required (Reg B,D,E, F,O, P,U,Z,AA,CC,DD, etc). Technical Skills: · Must be able to use various in-house software compliance monitoring systems. Proficient in MS office.

Summary: Dime Community Bank (Dime) is currently hiring for a Head Teller at its new Locust Valley Branch opening soon in Long Island. The Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch. The hourly wage minimum = $19; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location. All applicants must attach a recent resume to be considered. Interviews will take place at Dime's Huntington Branch. Responsibilities: * Process customer transactions accurately and efficiently, including, but not limited to, deposits, withdrawals, transfers, money orders, cash advances, and cashiers' checks. * Order, ship and provide branch with cash as well as receive vault money for branch and ATM. * Perform various administrative and supervisory duties as designated, such as handling over and short GL's and Cash Items. * Ensure that teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls. * Support business development goals of the branch by referring customers to platform staff. * Coach and mentor tellers in making platform referrals. * Depending on a particular branch's needs, schedule teller staff. Qualifications: * High School Diploma or equivalent required. * Prior supervisory experience preferred. * Minimum 2 years' retail banking experience preferred. * Strong customer service skills. * Cash-handling experience required. * Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred. * Good problem-solving skills. * Thorough understanding of compliance and record keeping requirements.

Corporate Development works closely with M&T's business units and senior management to ensure a coordinated and consistent approach to the merger and acquisition (M&A) process. This role primarily focuses on financial analysis in support of potential internal and external capital investment opportunities through valuation, risk assessment, and deal structuring; as well as, peer analysis regarding performance, merger-related activities, and capital actions, to assist senior management in implementing the bank's strategy. In addition, the person in this role may be asked to conduct highly technical research and analysis of projects to provide senior management with definitive financial data and advice for their use in setting and realizing strategic objectives. **Primary Responsibilities:** + Assisting with the evaluation of potential M&A opportunities, including financial analysis, valuation, structuring, and coordination of due diligence efforts, which involve extensive interaction with various groups throughout the bank. + Conducting financial and valuation analysis regarding acquisition, investment and divestiture opportunities using discounted cash flow analysis, market multiples, and other financial and analytical tools. + Provides cross training/support to new team members + Compile facts, analyze data and provide input into recommendations to management on findings/trends. Assist with the design of projects and may lead projects of moderate scope. + Research and compile raw data from varied sources into moderately complex reports and schedules. Execute & suggest improvements/enhancements to existing forecast models/pro forma analysis by working with others on closely related teams to exchange information in a collaborative and professional manner + Enhance the sustainability & documentation of assigned tasks/processes + Uses judgment based on the analysis of information to identify meaningful information + Display proficiency in the systems/tools used to generate standard financial reports on a periodic basis + Demonstrate a working knowledge of finance and accounting concepts through the aggregation of financial data + Display foundational understanding of M&T's (or applicable Business Unit within) financial statements; including awareness of key drivers/trends in major Balance Sheet and Income Statement line items + Participate in training and development opportunities across Finance and among supported businesses + Understand and adhere to department timelines and deliverables + Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports diversity and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** **Supervisory/ Managerial Responsibilities:** May train junior staff **Education and Experience Required:** Bachelor's degree and a minimum of 2 years of experience OR Associate's degree and a minimum of 4 years of experience in accounting, auditing, operations or financial institutions Good knowledge of finance and accounting concepts + basic knowledge of banking industry High level of PC competencies (Excel, PowerPoint, Word, Access. Data visualization or data querying applications are a plus.) **Education and Experience Preferred:** Bachelor's degree in Finance or Accounting or related field M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. Primary Responsibilities: Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. Explain the high-level criteria used to decision loan applications. Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs. Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs. Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions. Managerial/Supervisory Responsibilities: Not Applicable Education and Experience Required: High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers (consumer to small business) Ability to effectively handle difficult customer conversations Well-organized Proven time management skills Proven prioritization skills Ability to work under critical time constraints in a team environment Proficiency with internet user-level technology Education and Experience Preferred: Bilingual based on branch needs Proven referral and/or sales ability Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs. Ability to read fine print Ability to interact with customers in an open face-to-face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.79 - $37.99 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationSouthampton, New York, United States of America

THIS ROLE WILL BE HYBRID 3 DAYS/WEEK OUT OF: BUFFALO NY, BRIDGEPORT CT, WILMINGTON DE. WILL CONSIDER HYBRID CANDIATES IN NYC AND BOSTON. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATE. This role provides senior level expertise in the professional practice of internal audit methodology and change management which requires in-depth internal audit, change management, and risk knowledge to oversee and advance the methodology of the Internal Audit division and ensure Internal Audit practices meet regulatory and industry requirements. Primary Responsibilities: Effective Internal Audit Practices Stay abreast of best practices, industry developments, and changing or emerging risks and consult with the audit teams to ensure their coverage as appropriate in assigned audits. Own and oversee the Internal Audit Division's Audit Methodology and Change Management programs by maintaining, enhancing, and innovating internal audit practices and expectations within the department in partnership with Internal Audit Management and Senior Leadership. Demonstrate thorough understanding of Internal Audit's methodology, provide sound advice to audit teams in their execution of audit procedures, and identify opportunities to enhance IA's methodology. Performs thorough industry research and analyzes the current environment to drive methodology changes in coordination with the Professional Practices Director and Chief Auditor. Design, maintain, and/or execute effective internal audit processes and reporting to support the operations of the division on a daily basis. This includes operational processes performed within the Professional Practices as well as the entire division and reporting provided to internal and external stakeholders. Successfully contributes to the success of the Division through partnership with peers and others in the execution of activities beyond those of primary ownership. Organize and complete work within established budgets and timeframes with minimal direction from audit management. Incorporate the use of data analytics throughout all aspects of the Professional Practices program. Inform and clearly demonstrate support for the department's strategic objectives. Leadership, Decision Making, and Communication Possess strong management and interpersonal skills, make sound decisions independently, exhibiting initiative and intuitive thinking. Proactively communicate with senior management members of the audit team and other key stakeholders throughout the organization. Build strong partnerships with stakeholders and audit team members. Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment. Developing Others Coach and mentor junior audit team members through knowledge sharing, tailoring the approach based upon their skills and experience. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: This role operates independently within a matrix reporting environment and is responsible for ownership of one or more programs within the Professional Practices team of the Internal Audit Division. Programs of direct ownership include: Audit Methodology and Change Management. Deliverables are of high-quality, add value to the Division and the organization, which meet professional auditing standards and regulatory expectations. This position directly communicates with Senior, Middle and Line Management and External Auditors. Builds strong partnerships with business stakeholders and other audit team members. This role also requires periodic interaction with external regulatory agencies. Managerial/Supervisory Responsibilities: May provide coaching opportunities for certain audit professionals with limited responsibility for performance management, compensation planning, or other similar duties Education and Experience Required: Bachelor's degree, preferably in Accounting, Business, Finance, Technology, Cyber security, Mathematics, Statistics or other related technical field and 7 years' of relevant experience, including 2 years' of leadership experience, or in lieu of degree, 11 years' higher education and/or work experience including 2 years' managerial experience This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment. Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative, and critical thinking Ability to collaborate with senior management both within the Audit Division and throughout the organization to implement change effectively Specific subject matter expertise regarding internal audit methodology and applicable regulatory expectations. Education and Experience Preferred: MBA or Master's degree in an appropriate field Related certifications (CPA, CIA, CISA or similar) Financial Services Industry experience M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

This position is responsible for managing the foreclosure process for an assigned portfolio of mortgage loans, contested foreclosures or loans in other litigation to ensure foreclosure is completed timely in accordance with investor guidelines and for providing administrative support related to the foreclosure process. Primary Responsibilities: Monitor progress of the foreclosure action from referral to post foreclosure, including management of issues raised, holds placed and review/research needed to complete the foreclosure action. Communicate with foreclosure attorneys to understand, minimize and avoid delays during the foreclosure. Work with foreclosure attorney to resolve simple contested/litigation actions and title issues to allow completion of the foreclosure action. Provide necessary status updates to investors during the foreclosure process. Assemble and provide documentation in response to investor or regulatory audit requests. Generate various scheduled and ad hoc reports as needed for Foreclosure, including but not limited to monthly scorecard reporting, exception reporting, and workflow tracking reports. Ensure investor deadlines within the foreclosure are met, including but not limited to FHA 1st legal deadlines and FHA eviction 1st legal deadlines. Prepare bidding instructions according to investor guidelines and ensure proper bidding for sales where M&T's lien is not in first position. Review VA appraiser invoices for payment. Obtain necessary W-9, set up payee header and submit invoice for payment. Perform initial review of documents required for foreclosure or simple contested litigation, gathering of backup and submission to Tier 2 Reviewer for further review and execution. Review equity position and prepare necessary equity analysis for potential charge off. Provide sale results to investor, MI companies and other necessary parties, updating systems as required. Work with attorneys to ensure proper reporting of foreclosure status to investors. Manage a variety of assigned tasks to hold, close or proceed with foreclosure taking action within the required service level agreement. Complete daily Sale Result QC for Foreclosure team. Monitor, distribute and respond to emails sent to Team email boxes. Receive, review and distribute legal mail received in Customer Asset Management (CAM) pertaining to residential property in which the bank has an interest, to avoid risk of loss to the bank or its investors and work with in house counsel and management to determine if external counsel must be engaged to represent M&T. Request checks for disbursement of bid deposit, senior lien payoff and settlements. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Promote an environment that supports belonging and reflects the M&T Bank brand. Complete other related duties as assigned. Scope of Responsibilities: This position interacts with external third-party foreclosure attorneys to ensure successful and timely completion of foreclosure consistent with investor guidelines. This position also interacts with CAM Management and internal & external counsel. Education and Experience Required: A combined 3 years' higher education and/or work experience, including a minimum of 1 year Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation). Working knowledge of word processing and spreadsheet software. Strong written and verbal communication skills. Detail oriented. Strong analytical and problem solving skills. Motivated, team player with a positive and friendly attitude. Education and Experience Preferred: 3 years' Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation). Proven ability to work effectively in a team environment. Knowledge of bank and departmental systems. Understanding of mortgage product including home equity loans and lines of credit. Experience reading and comprehending the contents of legal documents. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationGetzville, New York, United States of America

** Work Arrangement/Location: This is a hybrid position requiring in-office work three days every week (Tuesday, Wednesday, & Thursday) and it is based at the One M&T Plaza office in Buffalo, NY. Overview: Support the first line of defense risk management function by assisting with the identification and assessment of risks, risk monitoring and testing, and issues management. Provide assistance in the development of various operational risk/compliance related initiatives within the line of business and manage the implementation of less complex initiatives. Primary Responsibilities: Responsible for completely and accurately documenting key business unit processes. Identify and assess risks and internal controls associated with these key processes. Actively participate in the planning, execution and reporting of the business unit's risk-based testing program. Perform control testing in accordance with M&T's First Line of Defense Guidance on Management of Risks & Internal Controls and professional standards. Specific control testing responsibilities will involve planning and execution of control and substantive testing, assistance in the review of testing, and evaluating results to determine if issues exist. Independently perform scripted testing of controls and communicate results. Monitor business unit performance with respect to established key risk indicators (KRIs) and assist in the creation of comprehensive KRI reporting. Accurately complete Risk Control Self Assessments (RCSAs) and other risk management reporting. Assist in the reporting of risk events and loss events. Identify emerging risks and risks associated with new products/ services/ markets/ channels or changes to existing products/ services/ markets/ channels. Provide guidance on the development of remediation plans. Manage the timely completion of remediation plans and other projects to address issues identified internally and by Enterprise Risk Management, Compliance, Internal Audit or external regulators. Research and assess regulatory requirements impacting the business unit. Build a working relationship with Internal Audit, Corporate Operational Risk and Corporate Compliance Portfolio Managers. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: Bachelor's degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' relevant work experience Education and Experience Preferred: Risks/Controls and Testing M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

Provides strategic direction for digital currency product lines across the enterprise. Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation, monitors achievement of the goals. Manages the development and implementation of supporting policy and procedures. May have profit/loss responsibility for the product. Primary Responsibilities: Set strategic direction digital assets, cryptocurrency and blockchain products lines and present supporting business plans to senior management and employees. Directly responsible for product pricing, cost structure as well as product risk for products and/or services managed. Responsible for all supporting product financials including revenue planning and product profitability. Manage sales channel strategy for assigned products and/or services. Maintain a current awareness of new competitive developments in digital assets, and in response evaluate and recommend new services, new products or geographies, or modify existing services or products. Evaluate new product/services success to make adjustments as required; implement and manage changes in service or marketing strategy as required. Manage all aspects of new product implementation and existing product modification for assigned products and/or services, including, but not limited to, design and development of services, portfolio acquisition and process improvements; serve in a liaison capacity with other areas of the Company to ensure the requisite support for products and/or services managed. Establish marketing objectives for assigned products and/or service; work with other Bank departments to develop effective programs to sell these products and/or services. Ensure product/services are marketable, profitable and comply with legal and regulatory requirements, while minimizing risk to the Bank. Maintain an awareness of new trends and developments in digital assets, marketing and Company products and services to ensure alignment. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Scope of Responsibilities: As a senior level Product Manager the position's results and/or actions impact the Bank's long-term operations, revenues or profitability. As a result, the position has extensive contact with other Bank departments for the effective and profitable marketing of new products and the enhancement of existing products for which the position is responsible. The position champions strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives through assigned products and/or services. In addition, the position oversees and evaluates high-level processing key performance indicator models and develops reporting to manage business function processes effectively. Supervisory/ Managerial Responsibilities: Manages a team of professionals (includes people, budget and planning). Education and Experience Required: Bachelor's degree, and a minimum of 12 years' experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years' higher education and/or work experience, including a minimum of 12 years' experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s). Minimum 5 years of experience in cryptocurrency and blockchain strategy & implementation, ideally within a large U.S.-based bank 7 years' leadership and/or project management experience in relevant product line(s) with experience building and leading cross-functional teams in emerging technology domains Deep understanding of blockchain architecture, including both Layer 1 and Layer 2 technologies Proven track record implementing stablecoin, tokenized deposits, and digital asset custody use cases, including deployment and scaling Expertise in Crypto-as-a-Service (CaaS) models and their integration into traditional banking infrastructure In-depth knowledge of current and emerging federal legislation and banking regulations related to digital assets Demonstrated product management leadership, including roadmap development, cross-functional execution, and go-to-market strategy Ability to translate complex crypto concepts into strategic business opportunities for financial institutions Strong financial analysis skills, including cash flow and components of product profitability. Excellent developmental, analytical and research skills. Extensive network of industry and client contacts on a national scale and extensive market intelligence. Industry-specific knowledge. Exceptional communication and stakeholder engagement skills, especially with regulators, partners, and executive leadership Strong presentation skills. Demonstrated principled leadership skills with sound business ethics. Dedicated customer service focus. Ability to use expert resources when necessary. Education and Experience Preferred: Master's degree. Extensive knowledge of Bank/personal computer software programs utilized by the Division. Ability to interact professionally with all levels of personnel, including senior management. Self-motivated, well-organized individual. Action-oriented individual. Ability to work under critical time constraints. #LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $154,700.00 - $257,900.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

Summary: Dime Community Bank (Dime) is currently hiring for a Full-Time Teller at its Greenport Branch in Long Island. The Full-Time Teller will be responsible for providing high-quality customer service and demonstrating proficiency in all teller functions. The hourly wage minimum = $18; maximum = $22. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location. All applicants need to attach a recent resume. Saturday availability necessary (staff is on a rotational Saturday schedule). Responsibilities: * Process customer transactions accurately and efficiently, including, but not limited to, deposits, withdrawals, transfers, money orders, cash advances, and cashiers' checks. * Complete monetary instrument logs. * Establish and deepen customer relationships by identifying needs in support of bank development goals through referrals and Call Center service. * Balance teller drawer each day in accordance with the bank's teller cash difference standards. * Support business development goals of the branch by referring customers to platform staff. Qualifications: * High school diploma or equivalent required. * Strong customer service skills. * Cash-handling experience preferred. * Basic computer skills (Microsoft Office).

Summary: Dime Community Bank (Dime) is currently hiring for a Senior Wire Operations Specialist at its Headquarters in Hauppauge, Long Island. The Senior Wire Operations Specialist is responsible for reviewing and releasing all incoming and outgoing wire transfers as well as providing support to Private Banking, branches and internal departments on complex wire-related questions and/or issues. This role requires the ability to work independently and possess exceptional communication skills and judgment along with a comprehension of banking regulations. The Items Processing area is a deadline-driven, fast-paced environment. Salary commensurate with experience, ranging from $55,000 to $65,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location. All applicants must attach a recent resume. This is not a remote role. This is a hybrid role (4 days in office/1 day remote). Applicants need to be able to work either shift (Opening is 7:30 am to 4 pm and Closing is 10:30 am to 7 pm). Shifts will rotate. Responsibilities: * Process and release incoming and outgoing wire transfers in compliance with internal policies and banking regulations. * Monitor transactions for red flags, potential fraud, and compliance risks, taking appropriate action when necessary. * Assist Private Banking, branches and other internal departments with questions and issues related to wires. * Be a subject matter expert on wire transfers and related documentation. * Stay current with changes in regulations, industry updates, and best practices related to wire transfers and items processing. * Keep internal wire policies and procedures up to date. * Train, guide and collaborate with team members in the wire transfer process to enhance customer service. * Research wire program functionalities to streamline processes and troubleshoot issues. * Maintain accurate records and prepare reports as required. * Perform other Items Processing duties as assigned. Qualifications: * College degree preferred. Minimum 4 years' related work experience in Banking Operations. * Advanced PC (Microsoft Word, Excel), Network, Director, Transaction Research (Navigator). * Working knowledge of applicable aspects of regulations as they relate to job functions, compliance, and fraud prevention. * Strong communication skills, both verbal and written. * Must comply with all state and federal regulations.

Corporate Development works closely with M&T's business units and senior management to ensure a coordinated and consistent approach to the merger and acquisition (M&A) process. This role primarily focuses on financial analysis in support of potential internal and external capital investment opportunities through valuation, risk assessment, and deal structuring; as well as, peer analysis regarding performance, merger-related activities, and capital actions, to assist senior management in implementing the bank's strategy. In addition, the person in this role may be asked to conduct highly technical research and analysis of projects to provide senior management with definitive financial data and advice for their use in setting and realizing strategic objectives. Primary Responsibilities: Assisting with the evaluation of potential M&A opportunities, including financial analysis, valuation, structuring, and coordination of due diligence efforts, which involve extensive interaction with various groups throughout the bank. Conducting financial and valuation analysis regarding acquisition, investment and divestiture opportunities using discounted cash flow analysis, market multiples, and other financial and analytical tools. Provides cross training/support to new team members Compile facts, analyze data and provide input into recommendations to management on findings/trends. Assist with the design of projects and may lead projects of moderate scope. Research and compile raw data from varied sources into moderately complex reports and schedules. Execute & suggest improvements/enhancements to existing forecast models/pro forma analysis by working with others on closely related teams to exchange information in a collaborative and professional manner Enhance the sustainability & documentation of assigned tasks/processes Uses judgment based on the analysis of information to identify meaningful information Display proficiency in the systems/tools used to generate standard financial reports on a periodic basis Demonstrate a working knowledge of finance and accounting concepts through the aggregation of financial data Display foundational understanding of M&T's (or applicable Business Unit within) financial statements; including awareness of key drivers/trends in major Balance Sheet and Income Statement line items Participate in training and development opportunities across Finance and among supported businesses Understand and adhere to department timelines and deliverables Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: Supervisory/ Managerial Responsibilities: May train junior staff Education and Experience Required: Bachelor's degree and a minimum of 2 years of experience OR Associate's degree and a minimum of 4 years of experience in accounting, auditing, operations or financial institutions Good knowledge of finance and accounting concepts + basic knowledge of banking industry High level of PC competencies (Excel, PowerPoint, Word, Access. Data visualization or data querying applications are a plus.) Education and Experience Preferred: Bachelor's degree in Finance or Accounting or related field M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. **Primary Responsibilities:** Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. Explain the high-level criteria used to decision loan applications. Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs. Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs. Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers (consumer to small business) Ability to effectively handle difficult customer conversations Well-organized Proven time management skills Proven prioritization skills Ability to work under critical time constraints in a team environment Proficiency with internet user-level technology **Education and Experience Preferred:** Bilingual based on branch needs Proven referral and/or sales ability **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs. Ability to read fine print Ability to interact with customers in an open face-to-face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.79 - $37.99 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Bridgehampton, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

**_THIS ROLE WILL BE HYBRID 3 DAYS/WEEK OUT OF: BUFFALO NY, BRIDGEPORT CT, WILMINGTON DE. WILL CONSIDER HYBRID CANDIATES IN NYC AND BOSTON. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATE._** + This role provides senior level expertise in the professional practice of internal audit methodology and change management which requires in-depth internal audit, change management, and risk knowledge to oversee and advance the methodology of the Internal Audit division and ensure Internal Audit practices meet regulatory and industry requirements. **Primary Responsibilities:** Effective Internal Audit Practices + Stay abreast of best practices, industry developments, and changing or emerging risks and consult with the audit teams to ensure their coverage as appropriate in assigned audits. + Own and oversee the Internal Audit Division's Audit Methodology and Change Management programs by maintaining, enhancing, and innovating internal audit practices and expectations within the department in partnership with Internal Audit Management and Senior Leadership. + Demonstrate thorough understanding of Internal Audit's methodology, provide sound advice to audit teams in their execution of audit procedures, and identify opportunities to enhance IA's methodology. Performs thorough industry research and analyzes the current environment to drive methodology changes in coordination with the Professional Practices Director and Chief Auditor. + Design, maintain, and/or execute effective internal audit processes and reporting to support the operations of the division on a daily basis. This includes operational processes performed within the Professional Practices as well as the entire division and reporting provided to internal and external stakeholders. + Successfully contributes to the success of the Division through partnership with peers and others in the execution of activities beyond those of primary ownership. + Organize and complete work within established budgets and timeframes with minimal direction from audit management. + Incorporate the use of data analytics throughout all aspects of the Professional Practices program. + Inform and clearly demonstrate support for the department's strategic objectives. Leadership, Decision Making, and Communication + Possess strong management and interpersonal skills, make sound decisions independently, exhibiting initiative and intuitive thinking. + Proactively communicate with senior management members of the audit team and other key stakeholders throughout the organization. + Build strong partnerships with stakeholders and audit team members. + Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment. Developing Others + Coach and mentor junior audit team members through knowledge sharing, tailoring the approach based upon their skills and experience. + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** + This role operates independently within a matrix reporting environment and is responsible for ownership of one or more programs within the Professional Practices team of the Internal Audit Division. Programs of direct ownership include: Audit Methodology and Change Management. Deliverables are of high-quality, add value to the Division and the organization, which meet professional auditing standards and regulatory expectations. + This position directly communicates with Senior, Middle and Line Management and External Auditors. Builds strong partnerships with business stakeholders and other audit team members. + This role also requires periodic interaction with external regulatory agencies. **Managerial/Supervisory Responsibilities:** + May provide coaching opportunities for certain audit professionals with limited responsibility for performance management, compensation planning, or other similar duties **Education and Experience Required:** + Bachelor's degree, preferably in Accounting, Business, Finance, Technology, Cyber security, Mathematics, Statistics or other related technical field and 7 years' of relevant experience, including 2 years' of leadership experience, or in lieu of degree, 11 years' higher education and/or work experience including 2 years' managerial experience + This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style + Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment. + Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative, and critical thinking + Ability to collaborate with senior management both within the Audit Division and throughout the organization to implement change effectively + Specific subject matter expertise regarding internal audit methodology and applicable regulatory expectations. **Education and Experience Preferred:** + MBA or Master's degree in an appropriate field + Related certifications (CPA, CIA, CISA or similar) + Financial Services Industry experience M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Summary: Dime Community Bank (Dime) is currently hiring for a Full-Time Teller at its Shelter Island Branch in Long Island. The Full-Time Teller will be responsible for providing high-quality customer service and demonstrating proficiency in all teller functions. The hourly wage minimum = $18; maximum = $22. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location. All applicants need to attach a recent resume. Saturday availability necessary (staff is on a rotational Saturday schedule). Responsibilities: * Process customer transactions accurately and efficiently, including, but not limited to, deposits, withdrawals, transfers, money orders, cash advances, and cashiers' checks. * Complete monetary instrument logs. * Establish and deepen customer relationships by identifying needs in support of bank development goals through referrals and Call Center service. * Balance teller drawer each day in accordance with the bank's teller cash difference standards. * Support business development goals of the branch by referring customers to platform staff. Qualifications: * High school diploma or equivalent required. * Strong customer service skills. * Cash-handling experience preferred. * Basic computer skills (Microsoft Office).

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. Primary Responsibilities: Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. Explain the high-level criteria used to decision loan applications. Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs. Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs. Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions. Managerial/Supervisory Responsibilities: Not Applicable Education and Experience Required: High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience Ability to fluently communicate both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment. Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers (consumer to small business) Ability to effectively handle difficult customer conversations Well-organized Proven time management skills Proven prioritization skills Ability to work under critical time constraints in a team environment Proficiency with internet user-level technology Education and Experience Preferred: Proven referral and/or sales ability Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs. Ability to read fine print Ability to interact with customers in an open face-to-face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.79 - $37.99 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationPeekskill, New York, United States of America

Summary: Dime Community Bank (Dime) is currently hiring for a Full-Time Teller at its East Hampton Branch. The Full-Time Teller will be responsible for providing high-quality customer service and demonstrating proficiency in all teller functions. The hourly wage minimum = $18; maximum = $22. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location. All applicants need to attach a recent resume. Responsibilities: * Process customer transactions accurately and efficiently, including, but not limited to, deposits, withdrawals, transfers, money orders, cash advances, and cashiers' checks. * Complete monetary instrument logs. * Establish and deepen customer relationships by identifying needs in support of bank development goals through referrals and Call Center service. * Balance teller drawer each day in accordance with the bank's teller cash difference standards. * Support business development goals of the branch by referring customers to platform staff. Qualifications: * High school diploma or equivalent required. * Strong customer service skills. * Cash-handling experience preferred. * Basic computer skills (Microsoft Office).