The Dimock Center Jobs

Summary/Objective: We are seeking a dedicated and detail-oriented Quality Improvement Project Specialist to join our team at the Federally Qualified Health Center. The ideal candidate will be responsible for planning, implementing, and maintaining quality improvement initiatives, contributing to the enhancement of patient care, and ensuring compliance with regulatory standards. The Quality Improvement Project Specialist will work closely with the Quality Improvement team and other departments to drive continuous improvement in healthcare services and outcomes. Essential Functions * Develop and implement comprehensive quality improvement plans and strategies in collaboration with the Quality Improvement team. * Conduct thorough analyses of current processes, procedures, and protocols to identify areas for improvement and ensure adherence to quality standards. * Collaborate with cross-functional teams to design, execute, and monitor quality improvement projects that align with the organization's strategic goals and initiatives. * Utilize data analysis tools and methodologies to assess the effectiveness of quality improvement interventions and provide regular reports and recommendations to the management team. * Ensure compliance with all regulatory requirements, standards, and guidelines related to healthcare quality and patient safety. * Provide support for the training and education of the staff members on quality improvement protocols, best practices, and relevant regulatory changes to promote a culture of continuous improvement and excellence in patient care. * Foster a collaborative and supportive work environment, promoting teamwork, effective communication, and the sharing of best practices among staff members. Competencies * Adheres to the center/departmental policies, procedures, and regulations * Shows ability to prioritize responsibilities in order to achieve desired results in required time frame * Exhibits professional demeanor in tone of voice, appearance, and movement * Maintains a high standard of confidentiality regarding the patients, visitors, and co-workers * Demonstrates serious effort to improve job performance and strong interpersonal skills necessary to establish supportive, collegial relationships, and to interact effectively with administrative and clinical leadership, staff, clinical leads, and other healthcare professionals * Proves to have a highly self-motivated spirit and the ability to manage multiple projects simultaneously and adhere to work deadlines * Inspires trust and respect to be seen as someone who provides support and assistance * Shows excellent verbal and written communication skills * Demonstrates excellent presentation skill including ability to speak before large audiences and prepare and provide Power Point presentations Work Environment This position operates in a clinical and non-clinical setting. Physical Demands * Light (requires lifting 20 lbs., with frequent carrying of up to 20 lbs.) * Standing, sitting, walking, lifting, carrying, pushing/pulling Position Type/Expected Hours of Work ____________________________________________________________________________ ____________________________________________________________________________ Required Education and Experience Required: * Enrolled in Northeastern Universitys Co-Op program * Minimum of 6-12 months of experience in work related to public health, preferably in a healthcare or public health setting * Basic understanding of healthcare delivery systems, community health, and health disparities * Excellent communication and interpersonal skills, with the ability to engage diverse communities effectively * Basic knowledge in data analysis and reporting * Demonstrated ability to work collaboratively in a team environment and independently when necessary * Knowledge of relevant regulations and compliance requirements in healthcare outreach Desired: * Bilingual in a language common to population we serve * Demonstrated knowledge and use of quality improvement methodologies and tools (i.e., Lean/Six Sigma training) Other Duties Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice. EEO Statement The Dimock Center values diversity and its committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Explore an exciting opportunity to join a well-established group as an endodontist in Worcester, Massachusetts. Key Highlights: Lucrative Earning Potential: Earning a generous percentage of collections (associate dentists are provided with an initial guarantee) Comprehensive Support: Enjoy full clinical autonomy while receiving operational, non-clinical, and marketing support. Cutting-Edge Facilities: Work in a state-of-the-art digital office with modern dental technology. Patient mix: Primarily adults Schedule: Full-time Outstanding benefits package to include: CE allowance Student loan relief Relocation assistance Future partnership opportunity Medical benefits, 401K, and more! Qualifications: DMD or DDS degree Successful completion of an endodontics program Current state license to practice dentistry or the ability to obtain one Proof of and ability to maintain malpractice insurance If you are interested, please submit your CV for review. Looking elsewhere? If you re exploring options outside of Massachusetts, our client base extends nationwide, and we re eager to assist you in finding the right fit.

Shift: First Shift About Us We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs, including the HRSA LRP. About The Role The Chief Medical Officer (CMO) collaborates with and assists the Chief Executive Officer (CEO) and other directors and members of senior management in executing the mission and visions of the organization. The CMO is the clinical leader responsible for medically directing patient care teams of licensed independent practitioners, including physicians, nurse practitioners, and other medical professionals. In collaboration with the CEO, the CMO oversees and directs all medical teams in utilization management, population health and wellness, clinician engagement, safety and quality, and patient engagement. As the advocate of the medical teams, the CMO through clinical leadership and direct patient care, provides a medical perspective to the decision process in implementing patient centered, cost effective primary care, improving health care access and health outcomes. The CMO supports the mission, vision, and values of the organization and will adhere to compliance protocols as well as policies and procedures. Benefits 403B Dental insurance Disability insurance through Massachusetts PFML Employee discounts, cell phone, eyewear etc. Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account Opportunities to earn CEU's Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances Paid Long Term Disability Duties & Responsibilities Serves as the clinical spokesperson for the organization expressing the collective vision and principles endorsed by leadership and the board of directors. In collaboration with the CEO, COO, and CIO, provides leadership and advocacy regarding the development and utilization of stable, reliable and customer-oriented HER and IT systems that meet the needs of the organization. Under the direction of the CEO and in collaboration with the COO, works as a partner to ensure continuing development as a Patient Centered Medical Home (PCMH). Attends seminars, training sessions and in-services, to keep current with trends and practices in health care administration, as needed. Travels to sites as necessary. Must be willing to work evening hours and weekends if necessary. Performs other job-related duties, as may be assigned by the CEO. Consults with patients to obtain history, performing physical examination, ordering lab and other tests, prescribing medications and treatments. Provides continuity in managed care for patients with pre-existing long-term problems. Makes referrals for secondary and tertiary care. Performs medical procedures, according to privileges issued. Provides health maintenance visits, evaluating for immunizations, and providing anticipatory guidance and referrals; performing contract and special physical examinations as required by privileges issued. Documents all patient contact accurately and legibly on the medical record. In collaboration with the CEO and COO, the CMO ensures that all staff adhere to safety standards and deliver the highest quality of medical care. Empowers the clinical and quality teams with the leadership and resources they need to successfully complete initiatives. Communicates the clinical vision so the clinicians and staff understand how they are connected with the vision and values of the organization. Solicits and reinforces constructive and professional relationships with organizations, companies, municipalities, etc. with which the organization partners and/or sub-contracts with, for the provision of quality health care services. Provides the leadership, management and vision necessary to ensure that the organization has the proper clinical controls, administrative and reporting procedures in place to effectively develop and manage goals and objectives. Performs all duties as assigned by privileges issued and as an active member of the medical team. Experience and Skills: Education & Experience Current licensure as an MD/DO to practice in the State of MA by the State Board of Medical Examiners. Current DEA, State Controlled Substance certification. Three (3) or more years of supervisory skills. Preference will be given to work experience in a public health or community clinic setting, previous works as a Medical Director, completion of an accredited primary care residency program, or Board Certification in Family Medicine. Valid MA Driver's License. Must be able to meet and maintain current credentialing and privileging requirements. Experience with electronic medical records a plus. Excellent written and oral communication skills. Results-proven track record of exceeding goals. High level of business acumen and understanding of budgets, financial statements and reports, and strategic planning. Ability to balance the delivery of programs against the realities of a budget. From: SSTAR

Join a well-established practice in Auburn, Massachusetts, as a full-time permanent hygienist. Details: Sign-On Bonus! (for qualified candidates) Excellent Earning Potential: Earn a competitive hourly rate! Patient Mix: Primarily adults Cutting-Edge Facilities: Work in a state-of-the-art digital office with modern dental technology. Outstanding benefits package, including paid time off! Qualifications: Valid and current RDH license Completion of an accredited hygiene program If you are interested, please submit your CV for consideration. If you are career searching, but this location is not of interest to you, please reply as well; we work nationwide! JOB

Shift: First Shift About Us We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs, including the HRSA LRP. The Clinical Supervisor directs and manages an effective clinical service team using patient psychosocial assessment, group & individual therapy, family intervention, patient/family education and treatment planning. This position will rotate on-call services. Benefits 403B Dental insurance Disability insurance through Massachusetts PFML Employee discounts, cell phone, eyewear etc. Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account Opportunities to earn CEU's Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances Paid Long Term Disability Duties & Responsibilities Responds to crisis situations as needed. The Clinical Supervisor assists with monitoring clinical productivity of staff. Ensures chart integrity, including timely and accurate documentation, performs chart audits and ensures quality measures are being met along with Clinical Manager Provides individual supervision, group supervision, consultations, and peer reviews in absence of Clinical Manager The Clinical Supervisor reviews and approves treatment plans. Ensures Lifeline meets its performance objectives with Lifeline Management Team Carries a patient case load. Incorporates biopsychosocial assessments and suicide assessments in the development of individualized treatment plans. Provides clinical services to patients as needed. Maintains current knowledge base on counseling issues regarding substance abuse disorder and other psychosocial disorders; shares this information with others under this role's supervision. The Clinical Supervisor provides supervision for weekly group supervision and biweekly individual clinical supervision. Experience and Skills: Education & Experience Masters degree in social work or a related field LICSW, LMHC, and/or LADC1 required 5 years post master's counseling experience 2+ years of clinical supervision Experience in addiction treatment and co-occurring treatment From: SSTAR

The Patient Safety Observer (One To One Sitter) performs one to one observation with patients admitted for an attempted suicide, with patients considered actively suicidal and on all patients who may harm themselves or for other safety reasons. Supervised and/or reportable to the following: * Resource Manager * Responsibilities for patients at risk for suicide, self-injury, harm to others, and disorientation: * Must be within arms length of the patient at all times, unless other-wise directed by the charge RN. * Must be able to visually monitor patient at all times. * Must continuously observe and physically accompany patient to the bathrooms or * when patient has to go off the unit for tests. * Must make every effort to respect the dignity of the patient. * May not leave the patient unattended for any period of time unless relieved by another staff member. * If assistance is needed, the sitter must call out for help. If situation is not an emergency, sitter may use call night or telephone in room. * Must maintain verbal contact with the patient while awake to provide ongoing monitoring of communication indicating suicidal thoughts, and observe for sudden changes in behavior, and other changes in behavior which may indicate suicide potential. * Must report any significant changes in physical and mental status, such as sudden changes in behavior and/or verbalization suicidal thoughts and behavior to the assigned RN immediately. * Must report verbalizations and/or behaviors of; self-injury, harming others, self-harm or attempts to leave the hospital to the assigned RN immediately. * Demonstrates awareness of potentially hazardous items and informs all Medical Center personnel entering the patient's room to leave any hazardous items outside the room. * Assist patient with Activities of daily living (ADLS) * Continuously monitors environment for potentially hazardous items and reports presence of hazardous items to assigned RN. * Obtains assistance appropriately, according to situations: * Demonstrates awareness of: * The behaviors/verbalizations and patient issues that require reporting to the charge or assigned RN., and immediacy of need to report this information. * Manages emergency situations safely: * Reports emergency situations immediately and appropriately. * Intervenes with patient appropriately. * Responsibilities when patient is in restraints: * Performs safety checks by checking restrained extremities at least every 15 minutes for; restraint intact circulation, comfort, and body alignment. * Documents safety checks on the restraint observation and documentation record and/or medical/surgical flow sheet. * Notifies charge RN./assigned RN. if restraints need adjustment. Minimum Education: High school diploma or equivalency. Minimum Skills and Abilities: Able to communicate verbally and in writing in the English Language. Able to lift, transfer and move patients. Certification/Licensure: Must attend 1:1 observation class. Training: Successful completion of 1:1 observation class. Equal Opportunity Employer/Disabled/Veterans

Data Integrity Specialist Department: Health Information Management (HIM) Schedule: Full Time This position is responsible for maintaining the integrity of the content of the BMC's Epic electronic health record by performing in-depth investigations of questionable data entry and correcting as appropriate or advised. The Data Integrity Specialist provides issue identification, assessment, resolution, and technical support in order to achieve desired outcomes and compliance with BMC's policies / procedures and service level agreements. This role analyzes chart correction scenarios and performs subsequent hands-on technical chart corrections as part of daily work responsibilities. This position serves as an organizational resource for issues involving chart correction, identity, and Epic instructional support. The Data Integrity Specialist works as the lead for the chart correction process, facilitating correction of clinical information throughout all inpatient and outpatient information systems. The individual coordinates the parties and interdisciplinary teams involved in each case (i.e., finance, clinical departments, Patient Access, and Patient Safety) and is responsible for ensuring all necessary corrections are made in a timely manner (as outlined in BMC policies and procedures), and each case is validated prior to closure to ensure that documentation is complete and accurate to support patient safety and continuity of care. JOB REQUIREMENTS EDUCATION: High School Diploma or GED required; advanced degree preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: RHIT credential (or eligible) preferred. EXPERIENCE: 2 or more years of experience working with acute hospital patient record integrity required. Must have experience and a proven track record in HIM operations and the chart correction processes in a facility of significant size and complexity, hospital business operations, information systems, and patient record applications. KNOWLEDGE AND SKILLS: * Successful completion of basic Medical terminology course required or equivalent experience. * Basic anatomy and physiology preferred. * Knowledge of medical treatment methods, pharmacology, patient care assessment, medical documentation requirements, data collection techniques is preferred. Demonstrated knowledge of Microsoft Office suite of applications, including MS Access. * Familiarity with medical terminology and the medical record correction process. * In-depth knowledge of healthcare information systems, and Revenue Cycle applications, preferably Epic (considered a plus). * Ability to execute strategy and communicate knowledge of business processes and enabling technologies, specifically in a HIM operations * Ability to comprehend and retain information that can be applied to work procedures to achieve appropriate service delivery * Data entry skills (minimum 50-60 accurate keystrokes per minute) * Requires strong accuracy, attentiveness to detail and time management skills * Aptitude to conceptualize, plan, and implement stated goals and objectives * Ability to independently set and organize own work priorities for self, and successfully adapt to new priorities as part of a changing environment. Must be able to work concurrently on a variety of tasks/projects in an environment that demands a high degree of accuracy and productivity in cooperation with individuals having diverse personalities and work styles * Ability to communicate and work with patients, physicians, associates, BMC leadership, multiple direct patient care providers and others to expedite the patient accounting process. Strong communication skills (verbal and written) in dealing with trainees, associates, and internal/external customers * Ability to comply with Boston Medical Center policies and procedures * Excellent ability to identify, prioritize, resolve and / or escalate complex problems promptly * Excellent ability to establish, develop and manage customer relationships * Ability to learn new applications/software systems effectively and efficiently * Ability to communicate ideas both verbally and in writing to interact with others using on-on-one contact and group discussions * Ability to recognize the appropriate style, level of detail, and message for the audience * Ability to develop effective working relationships/ networks within and outside the organization * Skills using spreadsheet, word processing, and basic statistical software applications, preferably Microsoft Suite * Well-developed process design, implementation, and improvement skills * High-level problem identification/ mitigation/ resolution and analytical skills * Strong critical thinking, problem solving, and prioritizing skills * Requires the ability to work with and maintain confidential information ESSENTIAL RESPONSIBILITIES / DUTIES: Assignment Specific Responsibilities * Corrects and resolves incorrect documentation issues within BMC clinical systems such as fraudulent chart use, multiple patients' information in one health record, and one patient with two or more health records in order to maintain a complete and correct legal health record for each patient * Makes independent decisions on how best to address critical registration and documentation errors impacting patient safety and direct clinicians, ancillary & clinical departments on the necessary actions that must be taken to mitigate * Facilitates emergent wrong registrations through the Contact Move process on inpatients and emergency department patients, interfacing with and directing multiple stakeholders as to the appropriate actions to take to quickly resolve data quality issues as a result of wrong patients being registered in a manner and timeframe to minimize the impact to patient safety * Acts as a liaison between patients, clinicians, and practice/clinical staff ensure that incorrect data is identified, charting errors are communicated to the parties identified in the chart correction policy, erroneous data is corrected, and is verified that the clinical information was updated completely and correctly. * Coordinates with BMC clinics or entities for on multi-site corrections to facilitate a seamless (one patient, one record) patient experience. Continuous Improvement * Supports the implementation of programs, policies, initiatives, and tools specific to the HIM Shared Services Organizational process owned by HIM Operations across the Shared Services Organization. Participates in all others as appropriate * Contributes ideas and actions towards the continuous improvement of HIM related processes within area of influence Performance Management * Ensures delivery of business results by meeting or exceeding all individual operating metrics * Plans and organizes work so Individual Operating Metrics and Service Level Agreement objectives are realized * Recognizes and communicates potential issues to his/her team leader as appropriate People Development * Adapts to learning new processes, concepts, and skills * Seeks and responds to regular performance feedback from team lead; provides upward feedback as needed * Assists in orientation and appropriate training of team members, helps cross-train peers in minor responsibilities; acts as a mentor to peers Relationship Management * Maintains positive work relationships with members of other teams in the HIM to communicate effectively and to ensure compliance with cross-team responsibilities * Assists in ensuring efforts of the HIM Team support building strong peer-to-peer relationships Must adhere to all of BMC's RESPECT behavioral standards. Equal Opportunity Employer/Disabled/Veterans

The Family Medicine Director at Codman Square Health Center is a critical leadership role responsible for overseeing the clinical and administrative operations of the Family Medicine Department. The Director will play a key role in enhancing patient care quality, driving community health initiatives, and aligning the department's goals with the broader mission of the health center. This role requires a seasoned leader committed to improving health outcomes and fostering a culture of excellence and collaboration within the team. Key Responsibilities: 1. Clinical Leadership and Patient Care Excellence * Clinical Oversight: Provide clinical leadership for the Family Medicine Department, ensuring care delivery meets the highest evidence-based practice standards. Oversee the development, implementation, and evaluation of clinical protocols to ensure consistency and quality across the department. * Patient Care: Directly engage in patient care, modeling best practices for other providers. Lead efforts to continually improve patient experience, outcomes, and satisfaction within the department. * Quality Improvement: Lead quality improvement initiatives to enhance patient outcomes, reduce healthcare disparities, and improve primary care services' overall effectiveness. Utilize data-driven approaches to assess and advance the quality of care. 2. Operational and Financial Management * Departmental Operations: Oversee the day-to-day operations of the Family Medicine Department, ensuring efficient workflow, optimal staffing levels, and effective resource allocation. Collaborate with the operations team to develop and refine scheduling templates and provider productivity metrics. * Budget Management: Manage the departmental budget in collaboration with the CMO, ensuring that financial targets are met while maintaining high standards of care. Review financial performance regularly and implement strategies to optimize revenue generation and cost control. * Resource Allocation: Ensure that the Family Medicine Department is adequately resourced regarding personnel, equipment, and supplies. Advocate for necessary investments to support the department's goals and enhance patient care. 3. Staff Supervision and Development * Team Leadership: The Associate Director of Family Medicine reports directly to this position. As the Director of FM, you will supervise a multidisciplinary team of physicians, nurse practitioners, physician assistants, and support staff. Provide ongoing mentorship, guidance, and support to ensure professional growth and high morale among team members. * Performance Evaluation: Conduct regular performance evaluations for all providers, including annual reviews and interim assessments as needed. Address performance issues proactively, providing constructive feedback and supporting professional development plans. * Recruitment and Retention: Lead recruitment efforts for the Family Medicine Department, ensuring that hiring aligns with the health center's mission and values. Implement strategies to retain top talent, fostering a supportive and inclusive work environment. 4. Community Engagement and Outreach * Community Integration: Engage with the local community to understand and address their primary care needs. Develop and implement community outreach programs to increase access to care, particularly for underserved populations. * Partnership Building: Establish and maintain partnerships with local organizations, schools, and other stakeholders to promote community health and expand the reach of the Family Medicine Department's services. * Health Promotion: Lead preventive care, chronic disease management, and health education initiatives. Collaborate with public health entities to implement programs that address social determinants of health and reduce health disparities. 5. Strategic Planning and Innovation * Strategic Alignment: Work closely with the CMO and Senior Leadership Team to develop and implement strategic plans for the Family Medicine Department that align with Codman Square Health Center's overall goals. Contribute to developing organizational strategies that enhance the center's impact and sustainability. * Innovation: Champion integrating new technologies and innovative care models within the department. Explore opportunities to expand services, such as telemedicine or integrated care models, that improve access and patient outcomes. * Program Development: Identify and implement new programs or services that meet the community's evolving needs. Monitor and evaluate these initiatives' success, making necessary adjustments to ensure they achieve their intended impact. 6. Compliance and Risk Management * Regulatory Compliance: Ensure that the Family Medicine Department adheres to all relevant local, state, and federal regulations and accreditation standards. Lead efforts to prepare for and respond to regulatory audits and inspections. * Risk Management: Develop and implement risk management strategies to minimize liability and ensure patient safety. Regularly review and update departmental policies and procedures to reflect best practices and regulatory requirements. Qualifications * Education: MD or DO, licensed to practice in Massachusetts with at least five years of clinical experience, including at least two years in a leadership role within a primary care or family medicine setting. * Experience: Demonstrated experience in managing a multidisciplinary healthcare team, with a strong track record of improving clinical quality, operational efficiency, and patient satisfaction. * Skills: Strong leadership and management skills, with the ability to inspire and guide a team toward achieving strategic objectives. Excellent communication and interpersonal skills, with the ability to build effective relationships with staff, patients, and community partners. Working Conditions: * Environment: The role requires a blend of clinical and administrative duties, with the expectation of maintaining a clinical practice within the department. * Physical Requirements: The position may involve some physical activity, including standing for extended periods during patient care and occasional lifting of supplies and equipment. Core Competencies: * Leadership: Proven ability to lead with integrity, accountability, and a commitment to the mission and values of Codman Square Health Center. * Community Focus: Deep understanding of and connection to the community served by the health center, with a passion for improving health outcomes through accessible and equitable care. * Innovation: A proactive approach to healthcare delivery, leveraging new technologies and care models to meet patient needs and enhance service delivery. Codman Square Health Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Join an established doctor-owned group as a full-time prosthodontist in North Andover, Massachusetts. Details: Excellent earning potential! (associate dentists are provided with an initial daily guarantee) Full clinical autonomy and complete non-clinical, operational, and marketing support Schedule: Monday Friday; no weekends State-of-the-art office CE allowance Student loan relief Partnership opportunity Dentist mentorship Medical benefits, 401K, and more! Qualifications: DMD or DDS Successful completion of a prosthodontics program Current state license to practice dentistry Proof of and ability to maintain malpractice insurance If you have an interest, please submit your CV for consideration. If you are career searching, but this location is not of interest to you, please reply as well; we work nationwide!

To perform job functions within the Operating Room in a manner which promotes the safety and health of the worker, coworkers, patients and visitors to SEMC. To assist with patient transporting within the Operating Room suite, maintenance of adequately stocked supplies, cleaning, and running errands as required. Position: Surgical Aide Department: Operating Room Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Under the direct supervision of the OR Manager/circulating/charge nurse assist in transporting patients to and from the Operating Room. Assists in moving patients on and off the O.R. table at beginning and end of surgery, assists staff as needed with turning, lifting, holding, and positioning of patients. * Room set-up with basic equipment including Operating Room bed, Bovie /Neptune, Towers, Mayo stand, ring stand, backtable and stools. * Room turnover by cleaning OR lights, bed table, and all surfaces: cleaning floor per approved process; removing trash and soiled linen and placing in appropriate receptacles, making clean linen: relining trash, linen, and biohazard containers with appropriate liners. * Assist room staff with equipment needs including but not limited to switching out Operating Room beds and gathering additional case-specific equipment. * Cleans and assembles the Operating Room after each procedure is complete. Disposes of linen and rubbish properly. Keeps stretchers clean, using proper disinfectant, and ready to use at all times. Makes sure stretchers and beds have full O2 tanks. * Stocking: all warmers completely each morning, linens, fluids, mask and gloves in the sink areas and in room, specimen containers in rooms. We don't keep masks and gloves in the sink area Solutions need to be appropriately dated * Drench Hose Weekly Inspection Form * Transport/assist with transport of patients from floor to Operating Room when instructed * Is familiar with and uses aseptic techniques in the cleaning of all equipment and areas of the Operating Room. Wears proper Operating Room attire as appropriate. * Attends and participates informal and informal training programs as appropriate or as directed. Attends and participates in staff and unit meetings as appropriate. * Attends mandatory review and educational programs. JOB REQUIREMENTS * High School graduate required * Some college of advanced-level studies/certification preferred. * Proven work skills in OR and/or ICU setting preferred * Ability to read and write in English. Second language of Spanish or Russian very helpful. * Ability to manage personal interactions productively. * Learning ability sufficient to add new skills and participate productively with OR team. * Personal maturity sufficient to teach others and interact with healthcare professionals * Ability to calculate inventory data. * Mature ability to assume responsibilities, take initiative, and accomplish tasks without immediate, continuous supervision. * Work skills appropriate to high-stress environment. * BLS * CNA helpful * Full functionality and successful completion of ORA skill set within 6 month probationary period. Special Qualifications: (attached separately) * Weight, vision, physical activity, environmental exposure Equal Opportunity Employer/Disabled/Veterans

Call Center Agent- Health Center (Bilingual English and Spanish) You are a caring, hard-working individual who thrives in a team environment and is committed to excellence. You are fluent in Spanish and English, and have experience in a medical or office setting and are comfortable interacting with patients, as well as managing administrative responsibilities. The Dimock Center is a federally qualified community health center that heals and uplifts individuals, families and communities. Our vision is to redefine the model of a healthy community by creating equitable access to comprehensive health care and education. We promote a culture of respect, excellence, equal opportunity, and commitment to our employees and the communities we serve. Our Health Center offers a range of primary and specialty health care for adults and children. We provide specialized clinics, Eye Care, Dental, Pediatrics, and OB/GYN. POSITION SUMMARY: The Dimock Call Center Care Agent works full time in call center service, working on a team to provide excellent service to our patients and other community members reaching us by phone. The Call Center Care Agent will answer incoming calls in English and Spanish, schedule appointments, answer inquiries and questions, handle complaints or concerns, troubleshoot problems, and provide information. As the first point of contact for many patients, this role is essential to creating an outstanding patient experience and increasing retention. Hours: Monday thru Friday 8-4p or 9-5p Essential Functions Receive inbound and make outbound calls (in both English and Spanish) with patients and community members to identify their needs, schedule appointments, and/or route calls to appropriate resources, as assigned by Lead Call Center Representative. Develop lasting relationships with other call center staff as a member of a team built on open communication, trust, and reliability. Spending time in the clinic will help foster this relationship. Demonstrate consistent, enthusiastic teamwork, moving between assignments as directed by the needs of the health center. Willing to serve as front desk staff for all clinical departments (except Pharmacy) as assigned by Manager of Operations. On an as needed basis for coverage needs. Crossed trained to cover all department needs within 3 months of hire. Utilize software, databases, scripts, and tools appropriately to follow set communication guidelines and established workflows in addressing caller needs. Manage and resolve patient and family concerns. Raise issues and make recommendations to management to improve processes and patient experience. Perform other duties as assigned by Director of Operations, Manager of Operations and Team lead. Competencies High school diploma or equivalent. Must have one year of customer service experience, preferable within a healthcare and/or call center setting. Demonstrated customer service, communication, and problem-solving skills required. Must be able to speak English and Spanish Ability to follow oral and written instructions required. Must be able to use complex technology systems, phones, EMR, outlook and multi-task between different systems. Must be able to maintain a high level of confidentiality and discretion in all interactions that involve Protected Health Information, in accordance with the Health Information Portability and Accountability Act (HIPAA). May also be asked to cross cover at front office when needed. Must be willing to sit most of the day, while using a computer and headset. Must have a willingness to work flexible hours to meet the organization's needs/demands. Must have excellent communication skills, particularly with people from diverse cultures, with the ability to understand the community, population, and patients we serve. Must have experience in diverse cultures, with strong commitment to promoting Diversity, Equity, and Inclusion and reducing inequities. Must believe in the work we do at The Dimock Center, with a strong passion to serve underserved populations in diverse settings. Required Education and Experience Required High School Diploma or G.E.D (an Associate Degree is preferred). At least 2-3 years demonstrated experience in an ambulatory environment. Other Duties Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice. Job Types: Full-time Pay: $21.00 - $23.00 per hour EEO Statement The Dimock Center values diversity and its committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Join, Boston University School of Medicine, along with Boston Medical Center, today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world. Division Chief Pediatric Emergency Medicine Boston University Chobanian & Avedisian School of Medicine Boston University Chobanian & Avedisian School of Medicine (BUCASM), Department of Pediatrics at Boston Medical Center (BMC) seeks an exceptional Division Chief of Pediatric Emergency Medicine to lead our vibrant faculty and clinical team. Our values and mission continues to drive our stronghold of excellence in patient care, education, and research. Department Overview: A Thriving Center of Excellence 30,000 annual visits: Our bustling department is a hub for clinical practice, research, and education. Level II trauma center and major referral center: We provide critical care to children and adolescents across eastern Massachusetts and New England and Boston Medical Center serves as the home of Boston EMS. State-of-the-art facilities: Our newly opened 15-bed unit features dedicated rooms for mental health patients, nitrous oxide delivery, sedation, and resuscitation, supported by experienced skilled nursing and social work teams. Robust educational programs: We host a well-established Fellowship in Pediatric Emergency Medicine and serve as a key teaching site for residents from the Boston Combined Residency in Pediatrics. It also hosts a regular rotation for medical students at Boston University School of Medicine. Collaborative and dedicated team: Join 10 board-certified Pediatric Emergency Medicine faculty, a nurse practitioner, and 3 fellows, all passionate about advancing the field. The faculty's academic interests include pre-hospital resuscitation, care simulation, adolescent medicine, medical ethics, and quality improvement. Your Vision, Our Future As Division Chief, you will play a pivotal role in shaping the future of pediatric emergency medicine at BMC. Your responsibilities will include: * Strategic Leadership: Collaborate with department leadership to develop a vision for the division that aligns with BMC's goals and values. * Mentorship and Development: Empower faculty to excel academically and professionally. * Educational Excellence: Enhance the Pediatric Emergency Medicine Fellowship program and contribute to resident and medical student education. * Clinical Innovation: Lead the team in developing new processes to improve care quality, safety, and efficiency. * Multidisciplinary Collaboration: Build strong relationships with other departments to create seamless patient care pathways. * Patient and Physician Focus: Drive initiatives to achieve the highest levels of patient satisfaction and physician engagement. Qualifications: Physician (MD or DO) or foreign equivalent and board certification in Pediatric Emergency Medicine Eligible to be fully licensed and credentialed as an attending physician at Boston Medical Center Compensation: An attractive compensation package including relocation assistance will be constructed that is competitive and commensurate with the background and experience of the selected candidate. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law. The department of Pediatrics believes that the cultural and social diversity of our faculty, staff, and students is vitally important to the distinction and excellence of our clinical, research and academic programs. Interested applicants please send a cover letter and CV to ************************* About Us: At Boston Medical Center (BMC), our doctors are changing the face of healthcare. At every level and on every unit, BMC doctors are advancing professional practice and delivering evidence-based care to our patients, families, and community. Join BMC and help us continue to carry out our mission of delivering exceptional and equitable care to all. As both the largest trauma hospital and largest safety net hospital in New England, you get a chance to be a part of exciting leading edge clinical care, in a truly mission driven organization. Boston Medical Center is the academic teaching hospital for Boston University School of Medicine. Boston Medical Center and Boston University complies with all state, federal, and local laws. Boston Medical Center and Boston University are an equal opportunity employers, committed to a common mission of improving the health of Boston's residents while adhering to the highest standards of academic medicine. Women and people historically underrepresented in Science and Medicine are encouraged to apply. Boston Medical Center and Boston University equal opportunity employers, committed to a common mission of improving the health of Boston's residents while adhering to the highest standards of academic medicine. Women and minorities are encouraged to apply. We are a VEVRAA Federal Equal Opportunity Employer/Disabled/Veterans

Shift: First Shift About Us We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs, including the HRSA LRP. The Clinician is responsible for the provision of direct services through individual, group and family counseling to people affected by addiction and/or mental illness. Benefits 403B Dental insurance Disability insurance through Massachusetts PFML Employee discounts, cell phone, eyewear etc. Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account Opportunities to earn CEU's Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances Paid Long Term Disability Duties & Responsibilities The Clinician provides a minimum of 100 hours of direct client service per month. Maintain case records in compliance with agency standards. Provides individual, group and family counseling sessions. Provide required clinical documentation and maintain case records in compliance with agency standards. The Clinician completes Biopsychosocial comp assessments. Conducts Suicide assessment using the Columbia Suicide Assessment too at initial visit. Continues to use CSA during treatment as clinically indicated from previous scoring. Participates in interdisciplinary staff meetings. Participates in weekly group supervision and biweekly individual clinical supervision. Communicates with referring agencies and others on behalf of the client. The Clinician responds to crisis situations as requested. Participates in weekly group supervision and individual clinical supervision. Performs case management functions as necessary for specific clients. Communicates, as indicated, with referring agencies and others on behalf of the client. Responds to crisis situations as requested. Shares on-call coverage as requested by Clinical Manager and/or Program Director. Experience and Skills: Education & Experience Masters degree in social work or a related field 2+ years' experience in the field of SUD Experience in addiction treatment and co-occurring treatment From: SSTAR

You are a caring, hardworking individual who thrives in a team environment and is committed to excellence. You have experience in a shelter or office setting and are comfortable interacting with clients and families, as well as managing administrative responsibilities. The Dimock Center is a federally qualified community health center that heals and uplifts individuals, families and communities. Our vision is to redefine the model of a healthy community by creating equitable access to comprehensive health care and education. We promote a culture of respect, excellence, equal opportunity, and commitment to our employees and the communities we serve. Mary Eliza Mahoney House (MEMH) houses up to 26 families for up to 9 months. Staff at MEMH work to support families and find permanent housing. Program Directors are a key component of the interdisciplinary team that provide support for staff and clients residing at MEMH. The role of the program director is to manage the operational side of the facility as well as all staff. Essential Functions Collaborates with state agencies to fill beds and find housing for families. Supervises an interdisciplinary team to fulfill operational and facility needs as well as maintain a safe and organized environment for clients. Manage budget, ordering, and collaborate with other leaders across Dimock to ensure a successful and innovative program. Relates to clients and colleagues in a compassionate, professional, and respectful manner as measured by observed interactions. Assures safety and support to all clients admitted Able to assess, communicate effectively and maintain therapeutic boundaries through setting limits and enforcing structure and rules of the program in a respectful manner. Recognizes the importance of individual and cultural differences that influence patient behavior and applies this understanding to the care of patients. Uses negotiating skills to minimize and de-escalate potentially dangerous situations. Supervises and supports clients as needed throughout the program day. Assists new clients who enter the program with paperwork, orientation and settling in. Attends to the overall operation and management of the living environment. Ensures that the living space is clean, organized, and safe. Establishes and maintains professional boundaries for clients to ensure client safety. Facilitate all staff and client meetings and attend trainings Oversees and ensures clients follow all Dimock Policies Ensures that the program environment is safe Works with program staff to develop and support new programming. Other duties as assigned. Competencies Exhibits professional demeanor in tone of voice, appearance, and movement. Maintains a high standard of confidentiality and professional boundaries regarding the clients, visitors, and co-workers. Demonstrates serious effort to improve job performance. Projects a positive attitude in professional and personal interactions in the work environment. Uses effective verbal and written communication skills. Collaboration with other disciplines (Nursing, Case Management, Providers, Clinicians), demonstrating respect and courtesy. Maintains professional behavior in stressful situations. Work Environment Family Shelter Physical Demands Requires lifting and frequent carrying of up to 20 pounds. Position Type/Expected Hours of Work Schedule varies. Days evenings and weekends will be required. Required Education and Experience Bachelor s Degree in related field is preferred. Significant experience working with those struggling with homelessness, mental health, or other human services work strongly preferred. Other Duties Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice. EEO Statement The Dimock Center values diversity and its committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

There are four primary of objectives for the position of Intern in Psychology at the Center for Multicultural Training in Psychology (CMTP). While training in CMTP the intern will: (1) receive supervised experiences in traditional psychological techniques appropriately modified for working cross-culturally with socially, economically and politically disadvantaged clients; (2) increase his/her knowledge of and sensitivity to aspects of behavior associated with cross-cultural and transcultural experiences which are involved in mental health, mental illness and recovery; (3) develop and achieve the highest level of proficiency in those skills traditionally associated with the profession of psychology; and, (4) train in the culturally competent practice of professional psychology consistent with the APA scientist-practitioner model. Interns are required to work a five-day workweek. This consists of 1-2 days per week in an outpatient setting, 2-3 days per week in an inpatient setting and 1 day per week for didactic seminars and primary supervision at CMTP. Interns spend a minimum of 50 hours per week per week in training. Position: Psychology Intern Department: Psychiatry Schedule: Full Time, 40 hours JOB REQUIREMENTS Interns are required to have completed all coursework and comprehensive examinations for their doctoral degree in Clinical or Counseling Psychology by the start of the internship year. Applicants must complete the APPIC application, send their graduate transcripts and agree to face-to-face interview. The program accepts applications from all qualified candidates. Students from ethnic minority groups are strongly encouraged to apply. Equal Opportunity Employer/Disabled/Veterans

Shift: Third Shift SSTAR is hiring Registered Nurses and Licensed Practical Nurses (RN and LPN) for our Inpatient Facility. The ATS-Detox unit manages acute withdrawal and prepares patient to continue their recovery by alleviating acute physical and emotional dysfunctions that have resulted from their substance use. The program provides medically monitored detoxification and stabilization to individuals that are dependent on various substances. ** Up to $3,000 Sign-On Bonus** for Full-Time New Hires and Enhanced Differentials! Shifts: 7p-7a; Full time (36 hours/week) Every other Weekend is required. Pay is commensurate upon experience. Summary: The Registered Nurse (RN) or Licensed Practical Nurse (LPN) is responsible and accountable for a designated number of patients on the Inpatient Unit. Nurses are responsible for recovery specialists assigned to assist with the care of the patients. Specific Responsibilities Nurse renders and supervises care of patients on the Inpatient Units Implements specific detoxification protocols as designated by the Medical Director Nurse participates in the evaluation of patient's condition and progress with other team members Observes patients for clinical signs and symptoms and follows prescribed course of treatment Nurse records and reports all pertinent information related to patients' condition and effects of treatment Assigns duties and supervises Recovery Specialists. Reports to Nursing Administrator on call all emergency, medical and disciplinary situations that require administrative intervention. Reports to medical doctor, nurse practitioner or psychiatrist, as necessary. Nurse participates with other staff members in implementing program objectives and philosophy Participates in regularly scheduled meetings, attends conferences and in-services to keep abreast of new trends in nursing practice. Participates in the development of the nursing treatment plan. Nurse participates in QA as assigned by the nursing director. Other duties as required. Experience and Skills: Required Professional Qualifications: License to practice as a Registered Nurse (RN) from the Commonwealth of Massachusetts Current certification in BLS/CPR Understanding of detoxification regimes in substance abuse a plus but will train Participation in required CEU programs Experience with an Electronic Medical Record (EMR) a plus Familiarity and ability to work with diversity of cultural/socio-economic backgrounds General knowledge of cultural backgrounds of patients to be served Must submit a CORI release form and demonstrate proof of being free from disqualifying information Appreciation of and desire to be part of the treatment team which is dedicated to providing client with optimal therapeutic care Job Benefits: 403B Dental insurance Disability insurance through Massachusetts PFML Employee discounts, cell phone, eyewear etc. Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account Opportunities to earn CEU's Voluntary Benefits including, Pet Insurance, Term and Whole Life, Accident, Critical Illness and Disability. From: SSTAR

Job Summary: The Detox Admissions Specialist plays a crucial role in recruiting, accepting, and welcoming patients into Dimock s detoxification program. This position involves managing incoming phone inquiries, verifying eligibility, ensuring medical and clinical clearance, and guiding patients through the admissions process. The employee will ensure a smooth, safe, and supportive experience for both patients and clinical staff. They are responsible for completing all front desk functions efficiently and professionally. Duties include appointment scheduling, patient registration, and telephone management. They are expected to provide excellent customer service to both external and internal customers. They will work closely with other staff in the health center to maintain flexibility with work schedules in order to meet clinic needs during hours of operation. Essential Functions: Answer phone calls from community members, potential patients, and referring agencies, providing information and addressing inquiries regarding detox services. Developing and maintaining relationships with community partners, conducting outreach to maintain regular intakes. Check the detox scale for eligibility restrictions and ensure patients meet the necessary criteria for admission. Performs a pre-registration process to capture/verify patient demographics, third-party insurance information with referral requirement/authorization, appropriate co-payments, and/or designated amount due in ECW. Ensure that patients meet medical clearance requirements by gathering necessary health documentation and working closely with the medical team. Arrange transportation to the detox facility for patients, coordinating with transportation services as needed. Greet patients in a friendly and professional manner. Provide a welcome package upon arrival, including information about the detox program and necessary supplies. Complete and file all required admission paperwork accurately and promptly, maintaining strict confidentiality. This includes documenting and scheduling appointments and cancellations. Supervise and monitor patients while they wait for the medical intake process, ensuring a calm and safe environment. Demonstrate mature judgement and complete confidentiality regarding patients medical information. Partners with providers, nurses, medical assistants, and social workers in assigning patients for same day, urgent care, and associate services. Conduct bag and pocket searches of patients belongings to ensure the safety of the detox facility, following established protocols. Monitors inventory of supplies and notifies unit coordinator of needs. Reports needs for equipment and resources. Checks out patients upon discharge Attend staff meetings as required, and completes other duties as assigned Competencies: Previous experience in a healthcare or detox setting preferred. Strong interpersonal skills with an ability to communicate with multiple different departments Knowledge of insurance verification processes and clinical screening procedures. Ability to work in a fast-paced, high-pressure environment. High attention to detail and organizational skills. CPR/First Aid certification preferred. Ability to handle sensitive information with the highest level of confidentiality. Bilingual Preferred Work Environment: 24 Hour Acute Treatment Setting Physical Demands: Requires sitting, standing, and walking for extended periods. Also requires lifting and frequent carrying of up to 20 pounds Position Type/Expected Hours of Work: Weekends and Holidays are required. These are midday shifts from 11-7pm on the weekends and 2-10pm shifts on weekdays. Required Education and Experience: High School Diploma or GED Required. Bachelor s degree preferred. Requires verbal and written communication skills and the ability to work in collaboration with others. One-year patient care or related experience required, preferably in a Substance Use Disorder setting. Bilingual Preferred Other Duties: Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Research Study Coordinator, infectious Diseases Schedule: 40 hours per week, Hybrid (4 days on-site/1 day remote per week) ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own practice environment. POSITION SUMMARY: The Study Coordinator is responsible for on- and off-site study implementation and data management of clinical research studies on tuberculosis (TB) at both domestic (Boston) and international (South Africa) sites. The Study Coordinator will be responsible for development and oversight of study documentation and maintaining ethics compliance. Interested candidates should have strong data analysis and computing programming skills and be able to manipulate, transform, analyze and summarize large data sets. The Study Coordinator will work directly with study field teams to meet project milestones and support investigators in dissemination of findings. JOB RESPONSIBILITIES: Protocol and study document development * Supports development of clinical/scientific study protocols, informed consent forms (ICFs), manuals of procedure (MOPs), and standard operating procedures (SOPs) for domestic and international studies. * Supports development of data management plans (DMPs) and clinical quality management plans (CQMPs) for studies, including plans for regular quality control/assurance (QA/QC) on study data and protocol implementation. * Performs quality assurance/control (QA/QC) per DMPs and CQMPs for each protocol. Coordinate QA/QC with on-site staff and investigators. * Develops training materials on study protocols, research and clinical SOPs, and data collection procedures and supports training of study teams [e.g., research assistants (RAs), research nurses, field workers]. Data Management and Analysis * Data manipulation, including cleaning, transformation, and summary * Develops case report forms (CRFs) and other data collection tools and leads design and validation of electronic data capture (EDC) systems and databases (e.g., REDCap). * Development, execution and management of QA/QC plans and R code. * Maintains EDCs and data dictionaries. Ensures data integrity and protocol adherence by conducting routine on-site and remote QA/QC procedures per DMPs and CQMPs. * Works with investigators and statisticians in creating databases/datasets for analyses and performs descriptive analyses using statistical package (e.g., R). Study Implementation * Maintains ethics and regulatory compliance, including initial international and domestic institutional review board (IRB) and ethics committee (ECs) submissions, amendments, reportable events, and annual reporting. Maintains regulatory binders and study master files. * Oversees the launch of new domestic and international studies. Ensures protocol adherence and smooth study implementation for ongoing studies. Serves as the conduit between various study sites, including laboratory partners. * Conducts domestic and international site monitoring visits to meet with stakeholders and perform audits on study protocol adherence and implementation. * Reports to investigators on study progress and protocol milestones. Generates routine progress reports and aids in preparing annual reports to donors and ethics. * Works closely with Manager to navigate deviations from protocol, displays forethought in identifying potential crises and devises appropriate contingency plans Other duties * Aids in preparation of abstracts, posters, and manuscripts for scientific meetings and journals. * Schedules and leads regular study team meetings, sets agendas, and records minutes for distribution. Prioritizes work to ensure appropriate and timely preparation for meetings and meets deliverable deadlines. * Performs other duties as needed or as assigned to ensure smooth operations and responsiveness of projects and team. * Spends ~5-10% time at international study sites (e.g., Western Cape, South Africa) (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: * Bachelors' degree required, preferably in Public Health. * MS/MPH strongly preferred EXPERIENCE: * Must have minimum of two (2) years experience with R statistical computing software, understanding of data management in clinical research and experience with clinical/epidemiologic research, especially in international health/infectious diseases. KNOWLEDGE AND SKILLS: * Understanding of clinical research components - data collection issues, human subject's protection, quality assurance and control. * Familiarity with ICH Good Clinical Practices (GCP) consistent with registration clinical trials (FDA Guidance for Industry for Computerized Systems used in Clinical Trials (Title 21 CFR Part 11) preferred. * Excellent programming ability in R statistical computing software is required. Excellent proficiency with Microsoft Office applications is required. * Adept at communicating questions and proactively communicating concerns * Working knowledge of electronic data capture systems, specifically, REDCap. * Demonstrated progressive work experience in project management and project planning. * Excellent oral and written communication skills and interpersonal skills This position is grant funded through 5/31/26. There may be opportunity beyond this grant funding for position integration into ongoing operations. JOB BENEFITS: * Competitive pay * Tuition reimbursement and tuition remission programs * Highly subsidized medical, dental, and vision insurance options * Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research. * Pioneering Research: Engage in groundbreaking research projects that are driving the forefront of biomedical science. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Equal Opportunity Employer/Disabled/Veterans

The Patient Access Coordinator is a key role in the center s aim to deliver patient-centered, coordinated, team-based health care. He/she is responsible for completing all front desk functions efficiently and professionally including appointment scheduling, patient registration, and referral process and telephone management. The Patient Access Coordinator is expected to provide excellent customer service to both internal and external customers. The Patient Access Coordinator will work closely with other staff in the health center to maintain flexibility with work schedules in order to meet clinic needs during hours of operation. The Patient Access Coordinator reports to the Practice Manager for that clinic. You are a caring, hardworking individual who thrives in a team environment and is committed to excellence. The Dimock Center is a federally qualified community health center that heals and uplifts individuals, families and communities. Our vision is to redefine the model of a healthy community by creating equitable access to comprehensive health care and education. We promote a culture of respect, excellence, equal opportunity, and commitment to our employees and the communities we serve. The Patient Access Coordinator is a key role in Dimock s aim to deliver patient-centered, coordinated, team-based health care. They are responsible for completing all front desk functions efficiently and professionally. Duties include appointment scheduling, patient registration and telephone management in both English and Spanish. The Patient Access Coordinator is expected to provide excellent customer service to both internal and external customers. They will work closely with other staff in the health center to maintain flexibility with work schedules in order to meet clinic needs during hours of operation. Essential Functions Greets patients in a friendly, welcoming, professional manner in English and Spanish. Answers all telephone calls and inquiries for the clinic in customer service oriented, professional manner and directs as appropriate, taking detailed and accurate messages when necessary. Schedules all available appointment slots accurately and in accordance with established clinic-specific guidelines in ECW or PMG. Schedules new patient appointment in either ECW or PMG depending on clinic. Confirms all appointments within 24 hours of scheduled appointment and records result in the current system in accordance with established policy and procedure. Maintains patient recall systems to notify patients of annual reminders for appointments. Performs a pre-registration process to capture/verify patient demographic, third-party insurance information with referral requirement/authorization, appropriate co-payments and/or designated amount due in ECW. Documents patient cancellation and no shows using established clinic-specific guidelines in ECW or PMG. Works with patients to identify convenient times if an appointment needs to be rescheduled or canceled. Checks in patients, confirms demographics and insurance, collects co-pays, and web enables patients. Monitors patient flow within the reception area and actively monitors patient wait time. Partners with providers, nurses, medical assistants and social workers in assigning patients for same day, urgent care, and associated services. Checks out patients. Schedules future appointments per provider s instructions, prints patient summary, and directs patient to appropriate area(s), i.e. lab, financial counseling, etc. Demonstrates mature judgment and complete confidentiality regarding patient s medical information, keeping patient information (appointment lists, lab slips, and faxes) covered at all times. Responsible for generating and tracking department-specific encounter forms, and ensures that all forms are ready for collection and delivery to billing according to policy and procedure. Reviews all encounter forms for completion including diagnosis and procedure codes (CPT code, ICD-9) and obtains provider signature. Batches encounter forms at the designated time points throughout the workday, and matches encounter forms to the patients listed on that session s appointment schedule (there should be an encounter form for every patient seen). Provides follow-up for no-show patients: Calls patient; attempts to reschedule appointment; documents no show in current system. If unable via telephone, sends postcard via mail. Responsible for the maintenance of clinic specific cash funds, balancing and submission of daily cash receipts. Maintains accurate posting and collection of self-pay fees and payments for services provided as indicated. Responsible for clerical accuracy and documentation of clinic-specific orders, patient information, facilitating the completion of forms. Maintains a clean, organized work environment and patient waiting area. Photocopy, fax, or scan materials as required. Accesses computer and input data as required. Monitors inventory of supplies and notifies unit coordinator of needs. Reports need for repair of equipment, telephone, computer, printer or any other resource required to perform job to the unit coordinator in a timely manner. Participates in onboarding of new PACs as directed by the Practice Manager. Attends staff meetings as required, and completes other duties as assigned. Competencies Able to work with minimal direction. Possesses strong interpersonal skills and is able to effectively communicate with all levels within clinical departments. Is detailed oriented and organized, with excellent follow through skills. Practices excellent problem-solving skills and is a team player. Bilingual in English and Spanish required. Work Environment This job operates in a clinical setting. Physical Demands Duties may include frequent reaching and handing. Will require sitting, standing and walking for extended periods of time. Position Type/Expected Hours of Work This position will operate on a Monday through Friday for 5 days 8:30am-4:30pm. Up to two Evening shift from 11a-7p and Saturday shift from 8:30a-12:30p Compensation: Expected range is $22-$23 per hour Required Education and Experience Required High School Diploma or G.E.D (an Associate Degree is preferred). At least 2-3 years demonstrated experience in an ambulatory environment.