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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $37,432 | $18.00 |
| 2 | Milwaukee, WI | $37,341 | $17.95 |
| 3 | Sterling Heights, MI | $36,286 | $17.45 |
| 4 | Urban Honolulu, HI | $33,661 | $16.18 |
| 5 | Schaumburg, IL | $33,639 | $16.17 |
| 6 | Los Angeles, CA | $33,585 | $16.15 |
| 7 | Columbus, OH | $33,199 | $15.96 |
| 8 | Billings, MT | $33,188 | $15.96 |
| 9 | Denver, CO | $32,630 | $15.69 |
| 10 | Allentown, PA | $32,265 | $15.51 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Agent | $39,046 | $19 | - |
| 2 | Customer Engagement Specialist | $37,536 | $18 | - |
| 3 | Call Center Technician | $36,288 | $17 | - |
| 4 | Customer Care Professional | $35,027 | $17 | - |
| 5 | Customer Care Representative | $34,592 | $17 | - |
| 6 | Representative | $34,212 | $16 | - |
| 7 | Customer Support Agent | $34,172 | $16 | - |
| 8 | Customer Care Specialist | $33,789 | $16 | - |
| 9 | Call Center Coordinator | $33,782 | $16 | - |
| 10 | Bilingual Customer Service | $33,651 | $16 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Boston Medical Center | $37,701 | $18 | 4 |
| 2 | Community Healing Centers | $36,145 | $17 | - |
| 3 | InterCommunity | $35,411 | $17 | - |
| 4 | Clayton Center | $34,995 | $17 | - |
| 5 | Codman Square Health Center | $34,454 | $17 | - |
| 6 | Whittier Street Health Center | $34,191 | $16 | - |
| 7 | The Women's Center | $34,036 | $16 | - |
| 8 | Advantage Behavioral Health Systems | $32,637 | $16 | - |
| 9 | TriCity Family Services | $32,399 | $16 | - |
| 10 | Henderson Behavioral Health | $31,833 | $15 | - |
| 11 | Knowbility | $31,391 | $15 | - |
| 12 | Walnut Street Center | $29,819 | $14 | - |
| 13 | Children's Dental Health Clinic | $29,513 | $14 | - |
| 14 | Three Lower Counties Community Services | $29,183 | $14 | - |
| 15 | South Texas Dental | $28,729 | $14 | - |
| 16 | Westside Community | $28,513 | $14 | - |
| 17 | High Point Treatment Center | $28,505 | $14 | - |
| 18 | Tri-Cities Community Health | $27,827 | $13 | - |
| 19 | Family Health Care Ctr-Sstar | $26,627 | $13 | - |
| 20 | Zepf Center | $24,542 | $12 | - |