Restaurant Manager jobs at Din Tai Fung - 10 jobs

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US Ohio Division: Solutions Job Posting Title: CMH General Manager Time Type: Full Time POSITION SUMMARY ADDRESS FOR POSITION: 2800 CLOVERVALLEY RD. NEW ALBANY/JOHNSTON, OH. 43031 The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager ("GM") will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The "GM" will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. * Leads operations to meet prescribes productivity and service goals. Complies with terms outlined in site operating agreement with the client * Sets goals to drive company Continuous Improvement efforts * Works to develop and maintain productive business relations with vendors, suppliers, and all business partners. Ensures the OSHA requirements and all Federal and State Law and compliance are effectively implemented. * Assists in setting standards appropriate to client and scope of work * Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit paraments for operations * Assists in setting standards appropriate to client and scope of work * Partners with senior leadership to develop and recommend annual operating budget * Responsible for the overall safety and security of operation * Develops team to achieve company and client objectives for the operation * Actively supports and practices mentoring, succession planning, and management development activities at the site level * Communicates the mission, vision, and core values to motivate direct reports. Management Information Systems Proactively develops plans and capital request to ensure appropriate level of automation/technology to service the client. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Customer Management Acts as site level champion of client relationship management. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation. Promotes a positive relationship with clients by providing excellent customer service. Marketing & Sales Participates and assists Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and participates in the development of quoting rates. Budgeting / Financials Responsible for development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Ensure that the budgeting and pricing activities are in compliance with contract guidelines. Responsible for developing and maintaining contract pricing in a multi-client environment. Equipment & Facilities Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable. Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES * Work overtime as dictated by business whether mandatory or voluntary * Performs other duties as required SUPERVISORY RESPONSIBILITIES * Manages operations managers SKILLS & ABILITIES Education and/or Experience: * Must have a high school diploma or general education degree (GED). * Bachelor's degree is preferred * 7 years' experience working in a logistics/distribution/relevant environment. * 5 years' experience in a leadership role in logistics/distribution/supply chain environment in operations management capacity * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills * Proficient in Microsoft Office (Excel, Work, and Power Point) * Demonstrated proficiency in knowledge of applicable WMS systems Language Skills * English (reading, writing, verbal) * Proficiency in business communication at all levels Other * Strong attention to detail accuracy and accomplish job task in a timely manner * Good organizational and personnel skills * Good communication skills, written and oral * Good leadership, supervision, and planning skills * Advance level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operation budgets * Motivates self and others to accomplish important objectives despite a complex environment and multiple demand, creates a sense of urgency, delegates appropriately. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment * The ability to develop effective relationships, provide leadership, and integrate diverse organizations and individuals toward unifying objectives CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

REPORTS TO: General Manager STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements. Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner. Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Actively participates in all Public Safety Foundation initiatives. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Owner any and all issues that may impact our business. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by GM/Owner. Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

The General Services Manager is responsible for ensuring the Highway Transport fleet is effectively and efficiently maintained to support the company's business operations. The General Services Manager is responsible for hiring and leading a team of maintenance and cleaning technicians and to fulfill the service needs of the entire fleet while maintaining a safe working environment. . Location: Florence, KY Salary: $65,000 - $94,000 . Duties and Responsibilities: Oversee, manage, and direct all Maintenance/ECS procedures and operations. Assess current maintenance work processes to optimize efficiency. Create and implement measures to minimize breakdowns and repairs (performing quality check off all machinery, tools, equipment etc.). Troubleshoot problem areas and create a clear plan of action for fixing necessary parts. Create a work environment with safety as a high priority. Record and track daily progress/error reports. Enforce all health and safety rules and regulations according to state/federal laws and company protocol Maintain parts inventory, monitor purchase orders, approve invoices, and manage the department budget. Manage maintenance/ ECS personnel by setting direction and priorities. Provide training and continuous development on all maintenance/ECS personnel. Develop and maintain quality standards. Ensure all employees are using the proper PPE in conformance with company policy. Review SDS to ensure the correct methods of cleaning. Responsible for the staffing of each department, including interviewing candidates and working with talent acquisition on hiring Plan work schedule to ensure customer needs are met with quality standards. Monitor Wastewater system to ensure it is operating in compliance. Responsible for payroll and approving paid time off. Lead and develop employees as part of company succession. Complete performance reviews and corrective action of general services employees. Education/Experience/Licenses/Certifications: High school diploma/GED required or equivalent. 3+ years relevant experience in maintenance and equipment cleaning service required. 3-5+years managerial experience required (Maintenance/General Services preferred). Must possess a valid driver's license and personal liability insurance coverage at or above the legal state of residence minimum requirements Skills Required: Must be well-versed in all maintenance processes, health, and safety regulations. Ability to successfully complete administrative tasks such as reporting, budgeting, ordering, invoicing, etc. Effectively and efficiently handle both administrative/maintenance/ECS responsibilities. Strong computer skills (Microsoft Suite). Ability to plan maintenance operations/ECS Cleaning and track/report on activity. Excellent communication and interpersonal skills. Outstanding organizational and leadership abilities. Knowledge of maintenance/equipment cleaning procedures. Excellent coaching skills. Self-motivated, results orientated and attention to detail. Strong knowledge/experience managing maintenance/equipment cleaning. Physical Demands/Working Conditions: Specific physical requirements and/or environmental exposures are an essential part of the job. After hours and weekend work may be required Occasional travel The following physical abilities, environments and equipment may be met during a typical working day: Normal environment is both outdoors (shop and bay) and indoors (office environment). Must be able to lift up to 50 lbs. Pushing pulling up to 50 to 100 lbs. Confined space entry is required. Must wear proper PPE. Highway Transport is a tanker trucking company that has been family-owned since 1948. When you join us, you become part of a family-orientated culture that values your contributions and supports your career ambitions. We believe in taking care of our employees and ensuring their well-being. That's why we offer a competitive salary and a comprehensive benefits package designed to support you in every aspect of your life, including; 401(k) Match Paid Time Off Paid Holidays HSA Contribution Match Wellness Program Medical, Dental, Vision Insurance Disability, Accident and Life Insurance Discount Programs Paid Maternity Leave Highway Transport does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Now Hiring Assistant Managers at Bay Symon! United Concessions Group (UCG) is now hiring Assistant Managers to join their Team at Bar Symon located inside of the Cleveland Hopkins Airport Join our friendly team as a Manager, spearheading daily operations at our vibrant restaurant! If you're a motivated leader with a passion for ensuring customer satisfaction and cultivating a positive work environment, we want you on our team! Your role will play a crucial part in elevating both customer experience and Team Member happiness. Propel your career with us and enjoy a variety of benefits and growth opportunities. Ready to lead and make a significant impact? Apply now! Requirements Strong supervisory and leadership skills Excellent organizational and time management skills Well versed in food safety and restaurant guidelines Cheerful and positive attitude Teamwork oriented Ability to foster a positive work environment Previous restaurant/food service management experience required Responsibilities Oversee food preparation, ensuring compliance with health, safety, and standards Manage inventory and purchase food and supplies with an eye on quality and cost. Prepare and submit daily operational reports and other documentation as requested by leadership Handle and resolve customer complaints in a courteous and diplomatic manner Willing to be hands-on in the Front and Back of House Coach Team Members Follow Food Safety and Cleanliness Guidelines Maintain Proper Quality Parameters Possess excellent organizational and time management skills Job Requirements Stands for long periods Routinely lifts, carries, and moves materials weighing up to 50 pounds Bends, reaches, and moves quickly in tight spaces Is legally able to work in the U.S. Is able to pass a federal background check Executes tasks independently Learns and memorizes tasks effectively Maintains concentration and focus on tasks Performs tasks in small or restrictive spaces Works in or around large crowds Benefits (full time Team Members): 401(k) and 401(k) matching Health insurance Vision insurance Dental insurance Profit Sharing Team Member Perks Team Member discount Holiday pay Quarterly bonus Opportunities for advancement Competitive Pay Transportation credits Referred by one of our team members? Be sure to let your interviewer know and don't forget to refer your friends too! AAP/EEO Statement The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice. UCG is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. UCG will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws. Take your career to new heights - join our team! Apply today to become part of a lively and encouraging work environment. Make a flavorful impact with us! Benefits Paid time off Health insurance Dental insurance Vision insurance Employee discount Paid training Profit sharing 401(k)

Position: Food Service Territory Manager Providence Rhode Island Region Salary: Competitive Salary Day Shift: 9am To 5pm* - (Flexible) Work Week: Monday Friday (Flexible) City Line is seeking a Salesperson Territory Manager in the Providence Rhode Island area. We are an independent food distributor delivering a broad range of food products to customers in 4 states. City Line has been in business for 91 years and is known as an industry leader in supplying restaurants, schools, caterers, hotels, and country clubs. Excellent commission-based salary and bonus opportunity along with full range of benefits comes with the position. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides sales throughout the Providence Rhode Island region supporting the facilitation of order and delivery interaction between foodservice customers and City Line Food Service in all aspects of the sales. Services existing accounts as assigned. Gains understanding of broker relationships to assist in key customer assignments. Assists with the delivery of appropriate marketing materials. Assists and participate in customer events and segment shows. Assists with the demonstration of products and discussion of applications. Gains expertise in the RI area of sales consultation to ensure sales process development. Verifies orders with customers including receiving information, discussing orders and credits with customers. Observes management of accounts receivables. Participates on business reviews, negotiating, understanding and use of market research. Participates and contributes to the RI region team efforts. Performs other duties as assigned. After the initial training and growth period this is a commission paid position. SKILLS & ABILITIES This position requires customer focus with comprehensive communication skills and the ability to express yourself verbally. Must be a strategic thinker, inquisitive, innovative, and creative in order to build relationships, network, link resources and apply business practices. Ability to work effectively in teams and display integrity and honesty. Must be goal driven, have good organizational and administration skills in order to self-manage and develop discipline and be flexible and coachable. Must be able to meet and exceed sales performance goals and execute good time and territory management. QUALIFICATIONS Bachelors degree preferred Minimum 2 years food service sales experience Proficiency in Word, Excel, Office, and Outlook Strong analytical skills Food product knowledge very helpful Ability to work with minimal supervision Accuracy and commitment to customer service Ability to interact with customers, colleagues, and suppliers professionally Ability to work under pressure BENEFITS Medical Dental Vision Free Life Insurance Coverage Weekly Pay Checks Direct Deposit Paid Holidays Sick Days Vacation Days Employee Referral Bonus $500 401(k) Company Match 50%* - Automatic Enrollment Short Term Disability Plan - Eligible after 1 Year of Employment. Free COVID Shots Free Flu Shot Free Thanksgiving Turkey Employee Discounts " /> Email Opening

Job description - #1000 Assistant Manager position from $23,400 to $51,480 ($15/hour for 30hrs to $18/hour for 50hrs) plus tips which average $2.50/hour. J&K Restaurants prides itself on being a family run organization that cares about its employees. Like any good family, we have focused hard to ensure that we have structure, boundaries, and expectations of our team laid out properly to ensure success and a positive work environment for our team members. In any job that must be done, there is an element of fun. You find the fun and snap , that job s a game. We have tried to live by these words of wisdom from Mary Poppins as we find ways to make our job enjoyable for ourselves and our teams. While there are good days and bad days to any job, this spirit within the company has helped to make serving our teammates and our customers a lively experience. We offer: * Paid Time Off * Medical, dental, and vision insurance eligibility for Full Time * Employee Assistance Program * Competitive Wages * Career Advancement Opportunities * Clean, Grease-Free Environment * Employee Communication Program * Ongoing Training * Free Uniforms * Full & Part-Time Employment, All Shifts * Free Employee Meals (yes, really FREE!) * Employee Referral Bonus Programs Learn more about our team at: ********************************* Background investigation is a standard part of the screening process. J&K Subway is an Equal Opportunity Employer who hires without regard to race, color, religion, sex, age, national origin, veteran status, or disability.

Come join our team at Great Lakes Truck Centers. We have multiple locations and are currently hiring an experienced General Manager for our Mansfield Freightliner location. This is a great opportunity to advance your career. Our company offers a competitive salary and lots of employee perks! Job Responsibilities · Recruit, train, manage, and direct Sales Managers, Sales Representatives, and F&I staff · Work with leadership in setting realistic monthly goals for the sales team · Maintain or beat market share and budgeted profit levels · Maintain floor plan expenses at or below budget · Explain the policies and procedures of the dealership to sales employees, follow up with employees to verify their understanding and compliance · Promote an enthusiastic attitude to build positive employee attitudes and morale · Monitor the performance of sales employees and provide constructive feedback to aid in the sales success of each team member · Set an example of professionalism through daily actions and appearance · Work with managers to create cost-effective advertising programs and merchandizing strategies for the dealership · Maintain inventory of new and used vehicles that match local market needs · Analyze P&L to implement growth strategies that align with dealership objectives · Oversee monthly financial statements to ensure they are complete, accurate, and submitted on time to upper management/dealership owners · Attend management meetings as requested · Establish recommended unit sales and dollar gross profit objectives for the Daily Operating Control · Collaborate with Dealership Principal, Owner, and Managers to implement dealership sales processes · Understand, keep abreast of, and comply with federal, state, and local regulations that affect vehicle sales Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - Bachelor's degree in Business Administration, Management, or a related field. Required Experience: - Minimum of 5 years of experience in a managerial role within the automotive or truck industry. - Proven track record of successfully managing operations and achieving business goals. - Experience in strategic planning and execution to enhance profitability and efficiency. - Demonstrated experience in leading and developing high-performing teams. Required Skills and Abilities: - Strong leadership and decision-making skills with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills to effectively interact with staff, customers, and stakeholders. - Proficiency in financial management, including budgeting, forecasting, and financial analysis. - Ability to develop and implement strategic business plans and initiatives. - Strong problem-solving skills with the ability to handle complex situations and make sound decisions. - Knowledge of industry trends, market conditions, and regulatory requirements. - Proficient in using business management software and tools.

Bar Symon Managers must be professional with a focus on genuine hospitality. requires strong leadership and communication skills with a developed eye for detail. Responsibilities: Management of all restaurant employees to meet standards and expectations set by United Concessions Group Hands on assistance of both dining room service staff, bartender staff, and kitchen staff Staying attentive to all guest's needs at all times Engagement with restaurant guests in an effort to build relationships to increase repeat business Oversee and ensure the completion of all side work, before, during, and after the shifts Demonstrating correct financial reporting and cash handling Assess employee development needs and train/ coach staff Oversee the preparation and presentation of all beverage and food items are meeting Bar Symon set standards Adherence to stock control and prep sheet procedures Must build professional relationships with suppliers and sale representatives Stay current with all state of Ohio liquor laws Maintain regular communication with management through weekly meetings and discussions Requirements: Strong leadership and developed personnel management skills Management experience in fast casual or quick service restaurants Customer service-oriented commitment to 100% guest satisfaction Comfortable coaching & giving feedback to staff Self-motivated with a high energy level Problem solver with ability to multi-task in a fast-paced environment Good verbal & written communication skills Coming to work on time, and with a positive attitude every shift Following all policies and procedures as listed in the United Concessions Group and Bar Symon Employee Manuals. Attention to cleanliness and safety High school diploma and food safety training will be considered a plus Can bend and lift up to 50 lbs. during shift Can stand/walk continually for up to/ and exceeding 8 hours Benefits (full time Team Members): 401(k) Dental insurance Team Member discount Health insurance Vision insurance Profit Sharing We are open 365 days a year. Hours of operation start as early as 3 a.m. and go until the last plane leaves the tarmac (usually around 9 p.m.) Benefits Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Employee discount Profit sharing Paid time off

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US Ohio Division: Solutions Job Posting Title: CMH General Manager Time Type: Full Time POSITION SUMMARY ADDRESS FOR POSITION: 2800 CLOVERVALLEY RD. NEW ALBANY/JOHNSTON, OH. 43031 The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager (“GM”) will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The “GM” will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES · Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. · Leads operations to meet prescribes productivity and service goals. Complies with terms outlined in site operating agreement with the client · Sets goals to drive company Continuous Improvement efforts · Works to develop and maintain productive business relations with vendors, suppliers, and all business partners. Ensures the OSHA requirements and all Federal and State Law and compliance are effectively implemented. · Assists in setting standards appropriate to client and scope of work · Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit paraments for operations · Assists in setting standards appropriate to client and scope of work · Partners with senior leadership to develop and recommend annual operating budget · Responsible for the overall safety and security of operation · Develops team to achieve company and client objectives for the operation · Actively supports and practices mentoring, succession planning, and management development activities at the site level · Communicates the mission, vision, and core values to motivate direct reports. Management Information Systems Proactively develops plans and capital request to ensure appropriate level of automation/technology to service the client. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Customer Management Acts as site level champion of client relationship management. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation. Promotes a positive relationship with clients by providing excellent customer service. Marketing & Sales Participates and assists Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and participates in the development of quoting rates. Budgeting / Financials Responsible for development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Ensure that the budgeting and pricing activities are in compliance with contract guidelines. Responsible for developing and maintaining contract pricing in a multi-client environment. Equipment & Facilities Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable. Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES · Work overtime as dictated by business whether mandatory or voluntary · Performs other duties as required SUPERVISORY RESPONSIBILITIES · Manages operations managers SKILLS & ABILITIES Education and/or Experience: · Must have a high school diploma or general education degree (GED). · Bachelor's degree is preferred · 7 years' experience working in a logistics/distribution/relevant environment. · 5 years' experience in a leadership role in logistics/distribution/supply chain environment in operations management capacity · Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills · Proficient in Microsoft Office (Excel, Work, and Power Point) · Demonstrated proficiency in knowledge of applicable WMS systems Language Skills · English (reading, writing, verbal) · Proficiency in business communication at all levels Other · Strong attention to detail accuracy and accomplish job task in a timely manner · Good organizational and personnel skills · Good communication skills, written and oral · Good leadership, supervision, and planning skills · Advance level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operation budgets · Motivates self and others to accomplish important objectives despite a complex environment and multiple demand, creates a sense of urgency, delegates appropriately. · Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment · The ability to develop effective relationships, provide leadership, and integrate diverse organizations and individuals toward unifying objectives CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally · Handling/Fingering, Sitting Frequently · Bending Constantly · Walking and Standing Ability to Lift/Carry and Push/Pull · 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.