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Dining room host skills for your resume and career
15 dining room host skills for your resume and career
1. Reservations
- Managed customer reservations and table seating arrangements.
- Front desk, Making reservations for private parties as well as Ballroom reservations, and handling customer requests.
2. Cleanliness
- Supervised and coordinated activities of dining room personnel to provide fast and courteous service to patrons, and to ensure cleanliness.
- Maintain cleanliness of dining room, restrooms and parking lot.
3. Wine
- Educate visitors on our portfolio of wines, wine making techniques and winery history
- Draw upon education in Wine Studies to inform and entertain guests.
4. Guest Satisfaction
- Conducted training classes on behalf of management on fine wines, service and guest satisfaction.
- Assisted the manager with checking tables for guest satisfaction.
5. Seat Guests
Seat guests are the act of acknowledging, receiving, and communicating hospitality to a guest. Seating a guest has a long way to go in keeping the guest happy and active.
- Seat guests at appropriate table according to seating availability and customer preference.
- Job duties including clean tables, wash dishes, seat guests, wait on tables, and other miscellaneous kitchen duties.
6. Fine Dining
- Created an exceptional fine dining experience for all guests and maintained exceptional hospitality etiquette in all situations.
- Delivered exceptional customer service at upscale fine dining establishment to ensure guests received a remarkable experience.
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- Responded effectively to guest inquiries related to MGM Grand Detroit and the downtown Detroit area providing excellent guest service.
- Processed money in high volume restaurant, applied organizational skills, provided excellent guest services, appointed reservations.
8. Room Service
- Displayed exceptional customer service in handling cash register food orders and dining room service.
- Worked 3 primary positions, food server, host and room service.3.
9. VIP
A VIP is an important or unique person accorded with the highest respect and special privileges in any given and environment. It's an acronym for Very Important Person and such a person naturally wields Influence in society, is very popular, and has a higher social status.
- Coordinated with Housekeeping manger and Supervisors regarding VIP arrivals and expediting rooms.
- Coordinated with Food & Beverage Director to ensure the preparedness of the department services for group and VIP arrivals and departures.
10. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided telephone, and face-to-face customer service/support in busy customer service desks at high call volume facilities.
- Provided excellent customer service and assisted in resolving any complaints or problems occurred during dinning hours.
11. Cash Handling
- Register opening and closing, and cash handling responsibility
- Cash handling using computerized registers.
12. Food Preparation
- Monitored food preparation and serving techniques to ensure that proper procedures were followed Consistently offered professional, friendly and engaging service.
- Executed timely service during peak operational hours with precision of food preparation standards.
13. Compassion
- Serve guests with compassion and care and extreme attention to detail concerning their particular likes and dislikes.
- Gained skills in customer dining service, hospitality and compassion.
14. Culinary
- Complete side jobs consisting of cleaning and organizing parts of the Culinary Department.
- Opened and closed the culinary and service areas.
15. Phone Calls
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
- Answer telephone calls and respond to inquiries or direct calls to appropriate staff.
- Answered phone calls and received take-out orders.
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List of dining room host skills to add to your resume

The most important skills for a dining room host resume and required skills for a dining room host to have include:
- Reservations
- Cleanliness
- Wine
- Guest Satisfaction
- Seat Guests
- Fine Dining
- Excellent Guest
- Room Service
- VIP
- Customer Service
- Cash Handling
- Food Preparation
- Compassion
- Culinary
- Phone Calls
- Guest Inquiries
- Food Handling
- POS
- BARS
- Food Orders
- Customer Complaints
- Drink Orders
- Customer Orders
- Bus Tables
- Private Dining
- RAN
- Multi-Line
- Guest Rooms
- Private Parties
- Private Events
- Telephone Calls
Updated January 8, 2025