Dining room hostess vs room service server

Differences between dining room hostess and room service server duties and responsibilities

Dining room hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Supervise efficient working and maintain cleanliness.
• Monitor cleanliness of dining room and overall resident satisfaction, encourage resident socialization, assist with meals as needed.
• Show exceptional leadership skills in delegating tasks to other employees while encouraging and motivating teams to exceed expectations from management.

Room service server example responsibilities.

• Clean and defrost mini bars regularly.
• Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
• Perform various financial activities such as cash and credit card processing, daily revenue reports, bank deposits, and payroll.
• Assist in weekly payroll and scheduling responsibilities.
• Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
• Build relationships with guests -help prepare for restaurant opening -Maintain restaurant at all times -Persuasive- positive use of upselling techniques