Dining room hostess vs server and hostess

Differences between dining room hostess and server and hostess duties and responsibilities

Dining room hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Supervise efficient working and maintain cleanliness.
• Monitor cleanliness of dining room and overall resident satisfaction, encourage resident socialization, assist with meals as needed.
• Show exceptional leadership skills in delegating tasks to other employees while encouraging and motivating teams to exceed expectations from management.

Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.