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Become A Dining Room Manager

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Working As A Dining Room Manager

  • Making Decisions and Solving Problems
  • Training and Teaching Others
  • Getting Information
  • Performing for or Working Directly with the Public
  • Guiding, Directing, and Motivating Subordinates
  • Unpleasant/Angry People

  • Repetitive

  • $49,000

    Average Salary

What Does A Dining Room Manager Do

Food service managers are responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages. They direct staff to ensure that customers are satisfied with their dining experience, and they manage the business to ensure that it is profitable. 

Duties

Food service managers typically do the following:

  • Hire, train, oversee, and sometimes fire employees
  • Order food and beverages, equipment, and supplies
  • Oversee food preparation, portion sizes, and the overall presentation of food
  • Inspect supplies, equipment, and work areas
  • Ensure that employees comply with health and food safety standards
  • Address complaints regarding food quality or service
  • Schedule staff hours and assign duties
  • Manage budgets and payroll records
  • Establish standards for personnel performance and customer service

Managers coordinate activities of the kitchen and dining room staff to ensure that customers are served properly and in a timely manner. They oversee orders in the kitchen, and, if needed, they work with the chef to remedy any delays in service.

Food service managers are responsible for all functions of the business related to employees. For example, most managers interview, hire, train, oversee, appraise, discipline, and sometimes fire employees. Managers also schedule work hours, making sure that enough workers are present to cover each shift. During busy periods, they may expedite service by helping to serve customers, processing payments, or cleaning tables.

Managers also arrange for cleaning and maintenance services for the equipment and facility in order to comply with health and sanitary regulations. For example, they may arrange for trash removal, pest control, and heavy cleaning when the dining room and kitchen are not in use.

Most managers perform a variety of administrative tasks, such as managing employee records and preparing the payroll. They also may review or complete paperwork related to licensing, taxes and wages, and unemployment compensation. Although they sometimes assign these tasks to an assistant manager or bookkeeper, most managers are responsible for the accuracy of business records.

Some managers add up the cash and charge slips and secure them in a safe place. They also may check that ovens, grills, and other equipment are properly cleaned and secured, and that the establishment is locked at the close of business.

Those who manage their own business often deal with suppliers and arrange for the delivery of food and beverages and other supplies.

Full-service restaurants (those with table service) may have a management team that includes a general manager, one or more assistant managers, and an executive chef.

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How To Become A Dining Room Manager

Most applicants qualify with a high school diploma and several years of work experience in the food service industry as a cook, waiter or waitress, or counter attendant. Some applicants have received additional training at a community college, technical or vocational school, culinary school, or 4-year college.

Education

Although a bachelor’s degree is not required, some postsecondary education is increasingly preferred for many manager positions, especially at upscale restaurants and hotels. Some food service companies, hotels, and restaurant chains recruit management trainees from college hospitality or food service management programs. These programs may require the participants to work in internships and to have real-life food industry-related experiences in order to graduate.

Many colleges and universities offer bachelor’s degree programs in restaurant and hospitality management or institutional food service management. In addition, numerous community colleges, technical institutes, and other institutions offer programs in the field that lead to an associate’s degree. Some culinary schools offer programs in restaurant management with courses designed for those who want to start and run their own restaurant.

Most programs provide instruction in nutrition, sanitation, and food preparation, as well as courses in accounting, business law, and management. Some programs combine classroom and practical study with internships.

Work Experience in a Related Occupation

Most food service managers start working in industry-related jobs, such as cooks, waiters and waitresses, or hosts and hostesses. They often spend years working under the direction of an experienced worker, learning the necessary skills before they are promoted to manager positions.

Training

Managers who work for restaurant chains and food service management companies may be required to complete programs that combine classroom instruction and on-the-job training. Topics may include food preparation, sanitation, security, company policies, personnel management, and recordkeeping.

Licenses, Certifications, and Registrations

Although certification is not required, managers may obtain the Food Protection Managers Certification (FPMC) by passing a food safety exam. The American National Standards Institute accredits institutions that offer the FPMC.

In addition, the National Restaurant Association Educational Foundation awards the Foodservice Management Professional (FMP) designation, a voluntary certification to managers who meet the following criteria:

  • Have supervisory experience in food service
  • Have specialized training in food safety
  • Pass a multiple-choice exam

The certification attests to professional competence, particularly for managers who learned their skills on the job.

Important Qualities

Business skills. Food service managers, especially those who run their own restaurant, must understand all aspects of the restaurant business. They should know how to budget for supplies, set prices, and manage workers to ensure that the restaurant is profitable.

Communication skills. Food service managers must give clear orders to staff and be able to communicate effectively with employees and customers.

Customer-service skills. Food service managers must be courteous and attentive when dealing with patrons. Satisfying customers’ dining needs is critical to business success and ensures customer loyalty.

Detail oriented. Managers deal with many different types of activities. They ensure that there is enough food to serve to customers, they maintain financial records, and they ensure that the food meets health and safety standards.

Leadership skills. Managers must establish good working relationships to maintain a productive work environment. Carrying out this task may involve motivating workers and leading by example.

Organizational skills. Food service managers keep track of many different schedules, budgets, and staff. Their job becomes more complex as the size of the restaurant or food service facility increases.

Physical stamina. Managers, especially those who run their own restaurant, often work long shifts and sometimes spend entire evenings on their feet helping to serve customers.

Problem-solving skills. Managers need to be able to resolve personnel issues and customer-related problems.

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Average Length of Employment
Restaurant Manager 3.9 years
Server Manager 3.6 years
Banquet Manager 3.5 years
Clubhouse Manager 3.4 years
Beverage Manager 3.3 years
Bar Manager 3.2 years
Catering Manager 3.1 years
Top Careers Before Dining Room Manager
Server 13.3%
Manager 9.1%
Internship 4.8%
Waitress 4.5%
Cashier 4.0%
Bartender 3.7%
Supervisor 3.6%
Top Careers After Dining Room Manager
Server 10.4%
Manager 9.4%
Bartender 3.7%
Cashier 3.5%
Owner 3.1%
Director 2.5%

Do you work as a Dining Room Manager?

Average Yearly Salary
$49,000
View Detailed Salary Report
$34,000
Min 10%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$49,000
Median 50%
$71,000
Max 90%
Best Paying Company
Fresh Meadow Country Club
Highest Paying City
Paramus, NJ
Highest Paying State
Maine
Avg Experience Level
3.4 years
How much does a Dining Room Manager make at top companies?
The national average salary for a Dining Room Manager in the United States is $49,901 per year or $24 per hour. Those in the bottom 10 percent make under $34,000 a year, and the top 10 percent make over $71,000.

Real Dining Room Manager Salaries

Job Title Company Location Start Date Salary
Elite Dining Manager Il Posto LLC New York, NY Nov 01, 2011 $78,150
Dining Room Operations Manager Old Westbury Golf & Country Club Inc. Old Westbury, NY Sep 21, 2016 $69,200 -
$89,200
Dining Room Manager Addison Reserve Country Club Delray Beach, FL Apr 02, 2016 $68,910
In Room Dining Manager Four Seasons Hotels Corporate Services Inc. Beverly Hills, CA Jun 15, 2010 $66,150
In Room Dining Manager Four Seasons Corporate Services Inc. Beverly Hills, CA Aug 01, 2010 $66,150
Elite Dining Manager Il Posto LLC New York, NY Jul 01, 2010 $63,000
Dining Room Manager House of Japan Restaurant Dublin, OH Apr 16, 2015 $60,424
In Room Dining Manager Cps 1 Realty LP New York, NY Feb 22, 2010 $60,000 -
$65,000
Dining Room Manager Fresh Meadow Country Club Lake Success, NY Aug 10, 2014 $52,894
Dining Room Manager Royal Garden, Inc. D/B/A KEUM Ho Jung Edison, NJ Oct 31, 2014 $52,000
Dining Room Manager Fresh Meadow Country Club Lake Success, NY Aug 10, 2013 $50,274
Elite Dining Manager Il Posto LLC New York, NY Jul 01, 2010 $50,000
Dining Room Manager Senior Living Solutions Hillsborough, NJ Jun 01, 2015 $49,545
Dining Room Manager Senior Living Solutions Hillsborough, NJ Sep 01, 2015 $49,545
Dining Room Manager Bridgeway Care Center Bridgewater, NJ Sep 06, 2014 $49,462
Dining Room Manager Addison Reserve Country Club, Inc. Delray Beach, FL Sep 11, 2015 $48,630
Dining Room Manager Grey Oaks Country Club, Ltd. Naples, FL Sep 01, 2014 $48,523
In Room Dining Manager Hay Adams Holdings LLC Washington, DC Aug 10, 2014 $46,000
Dining Room Manager Fresh Meadow Country Club Lake Success, NY Oct 01, 2012 $43,410
Dining Room Manager Quail Valley Club LLC Vero Beach, FL Apr 21, 2010 $42,000
In Room Dining Manager GHM (South Beach) LLC Miami Beach, FL Sep 01, 2010 $37,100

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Top Skills for A Dining Room Manager

  1. Customer Service
  2. Menu Items
  3. Beverage Orders
You can check out examples of real life uses of top skills on resumes here:
  • Improved efficiency and quality of customer service by developing procedures and quality food handling Standards
  • Researched and developed menu items.
  • Operated a computerized register, handled complaints, and placed wholesale food and beverage orders with a variety of distributors.
  • Monitored food preparation and quality.
  • Ensured member and guest satisfaction through tactful communication and problem resolution.

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Top 10 Best States for Dining Room Managers

  1. Hawaii
  2. North Dakota
  3. District of Columbia
  4. Nevada
  5. Massachusetts
  6. Washington
  7. Vermont
  8. Oregon
  9. Arizona
  10. Rhode Island
  • (67 jobs)
  • (80 jobs)
  • (135 jobs)
  • (201 jobs)
  • (527 jobs)
  • (440 jobs)
  • (28 jobs)
  • (238 jobs)
  • (409 jobs)
  • (56 jobs)

Dining Room Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 5,540 Dining Room Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Dining Room Manager Resume

View Resume Examples

Dining Room Manager Demographics

Gender

Female

52.7%

Male

38.7%

Unknown

8.6%
Ethnicity

White

65.8%

Hispanic or Latino

13.7%

Black or African American

10.8%

Asian

6.3%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

57.5%

French

13.4%

Italian

7.9%

German

3.1%

Portuguese

2.4%

Arabic

2.4%

Romanian

1.6%

Hungarian

1.6%

Greek

1.6%

Turkish

0.8%

Chechen

0.8%

Mandarin

0.8%

Bengali

0.8%

Russian

0.8%

Thai

0.8%

Afrikaans

0.8%

Filipino

0.8%

Cantonese

0.8%

Venetian

0.8%

Tagalog

0.8%
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Dining Room Manager Education

Schools

Johnson & Wales University

18.3%

University of Phoenix

12.2%

Culinary Institute of America

7.9%

Michigan State University

5.2%

Ohio State University

5.2%

Cornell University

5.2%

Pennsylvania State University

4.8%

James Madison University

3.9%

University of Wisconsin - Stout

3.7%

Eastern Michigan University

3.7%

Southern New Hampshire University

3.7%

University of South Florida

3.1%

Ashford University

3.1%

The Academy

3.1%

Sinclair Community College

3.1%

San Francisco State University

2.9%

University of Delaware

2.9%

University of Cincinnati

2.7%

University of Maine

2.7%

University of Florida

2.5%
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Majors

Business

25.0%

Hospitality Management

13.9%

Culinary Arts

8.2%

Health Care Administration

7.7%

Management

5.8%

Psychology

4.4%

Accounting

4.1%

Communication

3.7%

Criminal Justice

3.2%

General Studies

3.0%

Education

2.9%

Nursing

2.8%

Liberal Arts

2.7%

Marketing

2.5%

English

2.0%

Sociology

1.8%

Food And Nutrition

1.7%

Human Resources Management

1.6%

Computer Science

1.5%

Political Science

1.5%
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Degrees

Bachelors

38.8%

Other

30.9%

Associate

17.2%

Masters

6.6%

Certificate

4.1%

Diploma

1.3%

License

0.7%

Doctorate

0.5%
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Top Dining Room Manager Employers

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Dining Room Manager Videos

Server (fine dining), Career Video from drkit.org

In-Room Dining Server - emerit Training and Certification

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