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Dining Room Manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Experts

Dr. Timothy Edwards,

Jaunelle Celaire

Below we've compiled a list of the most critical dining room manager skills. We ranked the top skills for dining room managers based on the percentage of resumes they appeared on. For example, 27.4% of dining room manager resumes contained fine dining as a skill. Continue reading to find out what skills a dining room manager needs to be successful in the workplace.

15 dining room manager skills for your resume and career

1. Fine Dining

Here's how dining room managers use fine dining:

Provide customer service including bartender and fine dining/banquet waiter.
Managed a 4-star/4-diamond fine dining establishment.

2. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how dining room managers use food service:

Supervised dining room operation and coordinated food service activities.
Oversee the day to day front of the house operations for the food service department, staff education and catering events.

3. Good Judgment

Here's how dining room managers use good judgment:

Use good judgment and flexible, adaptable and self-motivated with minimal supervision.

4. Cleanliness

Here's how dining room managers use cleanliness:

Maintained a corporate standard of efficiency and cleanliness.
Maintained cleanliness and health standard regulations.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how dining room managers use customer service:

Maintained a high level of customer service at this exclusive retirement community in order maximize resident satisfaction and retention.
Motivated employees to provide excellent customer service while providing a quality dining experience in a rapidly changing environment.

6. Food Handling

Here's how dining room managers use food handling:

Followed all safe food handling processes that ensured inventory was maintained to the highest possible standards during delivery and meal preparation.
Shift Leader- Trained personnel in preparing and serving food items as well as safe food handling and kitchen sanitation.

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7. Wine

Here's how dining room managers use wine:

Demonstrated ability to show initiative and maintain professional demeanor in addressing executives with regards to classical wine and food pairing.
Worked with Beverage Director on beverage menu and wine list implementation and monthly beverage inventories.

8. Taking Care

Here's how dining room managers use taking care:

Enforce established cash handling procedures, taking care of all funds and bank deposits.
Handled special events, taking care of anywhere between 12 to 100 guests.

9. Culinary

Here's how dining room managers use culinary:

Coordinated and oversaw special catering events held in the culinary department.
Assisted the Culinary Team in revamping the In Room Dining Menu and Amenities in the hotel compendium and the hotel website.

10. Reservations

Here's how dining room managers use reservations:

Developed and maintained OpenTable to ensure full utilization of restaurant booking system by maximizing table space and reservations.
Managed all holiday reservations and seating including staffing of all catered events.

11. Room Service

Here's how dining room managers use room service:

Hired new employees for restaurant, banquet, room service, developed training manual for dining room and retail associates.
Boost guest satisfaction by 6%, leading to a 97% approval rating in dining room services.

12. Beverage Service

Here's how dining room managers use beverage service:

Maintain high quality standards in regard to food and beverage service, safety, and sanitation.
Ensured high-level service for all food and beverage services within the Dining Room.

13. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how dining room managers use payroll:

Managed payroll and timekeeping, and effectively completed proper paperwork for new hires and terminations.
Demonstrated responsibility by processing payroll, coordinating and scheduling shifts, and maintaining inventory.

14. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how dining room managers use pos:

Trained servers in how to switch from hand-writing all tickets to efficiently using the POS system to save time.
Helped to set up and be the administrator to their new POS system, and training the staff.

15. Guest Satisfaction

Here's how dining room managers use guest satisfaction:

Motivated and led staff to promote guest satisfaction while resolving guest complaints both effectively and professionally.
Ensured member and guest satisfaction through tactful communication and problem resolution.

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What skills help Dining Room Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Dining Room Manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What Dining Room Manager skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.

Do you want to know more?

List of dining room manager skills to add to your resume

The most important skills for a dining room manager resume and required skills for a dining room manager to have include:

Fine Dining
Food Service
Good Judgment
Cleanliness
Customer Service
Food Handling
Wine
Taking Care
Culinary
Reservations
Room Service
Beverage Service
Payroll
POS
Guest Satisfaction
Customer Satisfaction
Guest Service

Food Safety
Excellent Guest
Food Preparation
Banquet Events
Quality Service
In-Room
FOH
Guest Relations
Customer Complaints
Restaurant Operations
Cost Control
Event Planning
Private Dining
Labor Costs
Beverage Management
Staff Training
Inventory Control

Private Parties
Performance Reviews
Guest Complaints
Product Quality
Customer Relations
Menu Planning
Bartending
Food Quality
Wine List
Exceptional Dining
Disciplinary Actions
Room Operations
Staff Scheduling
Cash Control
Dishwashers

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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