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Direct Interactions overview

Industry
Outsourcing/Offshoring
Revenue
Headquarters
Employees
3,000
Founded in
Website
Organization type
Private
Social media
We help customer-obsessed organizations deliver outstanding CX with our highly-skilled, emotionally intelligent, US-based agents
Founded in 2007, Direct Interactions is an established company that loves to hire graduates from Goldey-Beacom College, with 16.7% of its employees having attended Goldey-Beacom College. Want to compare Direct Interactions to some other great places to work in Seattle, WA? We suggest taking a look at Zippia's list of Best Companies to Work For in Seattle, WA.
A large professional company with 3,000 employees and an annual revenue of $16.0M, Direct Interactions is headquartered in Seattle, WA.

Direct Interactions's mission statement

We provide the best possible service experiences for our client's customers.

In demand companies are hiring! Let Zippia apply for you!

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3.5/5

Direct Interactions employee reviews

Based on 2 ratings

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Direct Interactions employee reviews

Direct Interactions employee reviews
3.5/5

Based on 2 ratings

Work at Direct Interactions? Share your experience.
Employee reviews
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2.0
A zippia user wrote a review on Jul 2024
Pros of working at Direct Interactions

Working from home

Cons of working at Direct Interactions

Poor leadership, worse wages, and predatory labor practices

Direct Interactions benefits

Setting your own schedule when the shifts aren't all gone before you could

What do you like best about Direct Interactions's CEO and the leadership team?

I don't have anything positive to say about the CEO or leadership

How would you improve Direct Interactions's culture?

Pay wages that are equal to the work being done and stop moving people offline to make them work for free

How did you prepare for the Direct Interactions interview?

Confirmed my personal hardware was ready to go because they will not provide equipment

How does your compensation at Direct Interactions compare to the industry average?

Compensation is bottom of the barrel. It would be hard to find a job that pays less and the work is often much more specialized than other call centers

What's the diversity at Direct Interactions like?

They clearly try very hard to promote ERGs but they don't like it when anybody actually talks to each other

What brings you the most joy at Direct Interactions?

Going offline is what brings me the most joy at work

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Direct Interactions

Management is great. Very inclusive. Pay is okay.

Cons of working at Direct Interactions

Hours have recently been cut.

Direct Interactions benefits

Insurance for PT employees.

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The team at Direct Interactions

  • The key people at Direct Interactions is Jonas Nicholson.
Key people
Jonas Nicholson

Rate Direct Interactions' commitment to diversity and inclusion.

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Direct Interactions diversity

7.0
Diversity score
We calculated Direct Interactions’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Direct Interactions’s workforce.
Direct Interactions diversity summary. Zippia estimates Direct Interactions's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Direct Interactions's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Direct Interactions's workforce.
  • Direct Interactions has 3,000 employees.
  • 73% of Direct Interactions employees are women, while 27% are men.
  • The most common ethnicity at Direct Interactions is White (62%).
  • 20% of Direct Interactions employees are Hispanic or Latino.
  • 12% of Direct Interactions employees are Black or African American.
  • The average employee at Direct Interactions makes $35,098 per year.
  • Employees at Direct Interactions stay with the company for 5.3 years on average.

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Direct Interactions financial performance

7.1
Performance score

Highest paying Direct Interactions competitors

Compare Direct Interactions salaries to competitors, including TTEC, InnoSource, and National Performance Network / Visual Artists Network. Employees at TTEC earn the highest average yearly salary of $60,196. The salaries at InnoSource average $48,057 per year, and the salaries at National Performance Network / Visual Artists Network come in at $46,173 per year.
RankCompanyAverage salaryJobs
1$60,1960
2$48,0570
3$46,1730
4$45,9100
5$45,6560
6$45,5420
7$36,2050
8$35,2430
9$31,0830
10$30,9580

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Direct Interactions FAQs

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Zippia gives an in-depth look into the details of Direct Interactions, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Direct Interactions. The employee data is based on information from people who have self-reported their past or current employments at Direct Interactions. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Direct Interactions. The data presented on this page does not represent the view of Direct Interactions and its employees or that of Zippia.

Direct Interactions may also be known as or be related to Direct Interactions.