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Work From Home - Remote Market Research Contributor
Opinion Bureau
Remote direct response consultant job
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$79k-125k yearly est. 1d ago
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Alternative Legal Career: Field Solutions Consultant. Albany Home Based
Lexisnexis 4.4
Remote direct response consultant job
**The successful JD applicant will reside in the Albany area**
Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.
Responsibilities
Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
Collecting feature and function requirements from customers and communicate to appropriate product team members
Utilizing all required processes, tools and systems
Requirements
Have a Juris Doctorate
Display excellent verbal and written communication skills
Have the ability to build solid relationships internally and externally
Have proven training and/or sales experience
Experience performing simple and complex research assignments
Display impressive organizational skills
Be able to travel up to 50% of the time
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
$90k-120k yearly est. 2d ago
Solutions Consultant
Dscout 3.9
Remote direct response consultant job
At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
We're looking for a Solutions Consultant to join the Dscout Pre-Sales Team. In this role, you will partner closely with Account Directors to guide prospective customers through their evaluation of Dscout's research platform. You will act as both a product expert and a strategic advisor - uncovering pain points, shaping use cases, and demonstrating how Dscout's solutions deliver real value. This role blends presales excellence, research credibility, and product storytelling, making it ideal for someone energized by problem‑solving, discovery, and influencing customer decisions. This role would be reporting directly to the Senior Director of Solutions Consulting.
What You Will Do:
Partner with Account Directors to understand customer goals across research, design, and broader business contexts.
Support discovery conversations to identify pain points and unpack complex research workflows.
Translate customer challenges into clear, high‑impact use cases.
Deliver compelling, customized demos tailored to each customer's workflow, challenges, and goals.
Own the “tech win” by driving alignment across the customer's buying committee.
Serve as the product expert-explaining capabilities, value, limitations, and best‑practice approaches.
Scope, plan, and execute customer evaluations or trials, including research design, recruiting, fielding, and analysis support.
Partner with prospects to create a clear roadmap for onboarding, adoption, and long‑term success.
Collaborate with Marketing to develop presales collateral, case studies, and thought‑leadership materials.
Provide structured feedback to Product, Research, and Customer Success based on customer insights.
Participate in conferences, customer onsites, and company events (approx. 10% travel).
Contribute to Dscout's culture of feedback, continuous improvement, and research excellence.
What You Should Have
3+ years in a customer-facing SaaS role such as Solutions Consulting, Solutions Engineering, Research Consulting, or a related field.
Strong understanding of qualitative research methodologies with hands-on experience planning and executing research.
Ability to communicate complex research workflows and translate them into compelling product stories.
Excellent verbal and written communication skills-able to be consultative, clear, and persuasive with senior stakeholders.
Comfortable navigating ambiguity, structuring messy problems, and crafting strategic recommendations.
BA/BS degree in business, behavioral sciences, HCI, design research, or equivalent professional experience.
Nice to Have
Experience supporting enterprise-level sales cycles.
Familiarity with UX research, insights, or usability testing platforms (dscout, UserTesting, Maze, etc.).
Exposure to product management or prototyping tools such as Figma or Miro.
Leadership experience including mentoring, onboarding, or serving as a team lead.
Success In This Role Looks Like
Achieving quarterly tech-win and presales influence targets.
Delivering high-quality demos, POCs, and discovery engagements that accelerate pipeline momentum and customer clarity.
Strong feedback scores and ratings from Account Directors.
Demonstrated thought leadership through internal enablement or external research-community engagement.
Providing meaningful insights to the Product and Marketing teams that inform roadmap and positioning.
Of course, what is outlined above is an ideal set of expectations, but things may shift based on business needs, and other projects and tasks could be added at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us-how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: * A strong and competitive compensation package with a built-in bonus and equity program. * An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 16 company holidays, 12 weeks of paid parental leave, 401k match, and much more. * An education stipend to support your growth & development and a remote work stipend. * A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM #BI-Remote #LI-RemoteOf course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get:
A strong and competitive compensation package with a built-in bonus and equity program.
An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
An education stipend to support your growth & development, and a remote work stipend.
A company that is open and transparent with our team. You will know what is happening and why it matters.
Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM
$74k-116k yearly est. Auto-Apply 23d ago
Solutions Consultant (Remote)
Dev 4.2
Remote direct response consultant job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
The Solutions Consultant (SC) is the trusted advisor to our sales reps, prospects, and customers. The primary goal of the SC is to secure revenue by delivering solutions to help our customers do their best work.
As a Solutions Consultant, you will assist sales to attain their extraordinary revenue goals by ‘owning the technical win' as part of the Account team by architecting compelling solutions to address a customer's key work management challenges, and present a desired future state and deliver a competitive advantage with measurable outcomes. You will also serve as the subject matter expert in talent acquisition and form great partnerships, both internally and externally, with customer success as the core focus.
What you'll deliver:
Lead and document discovery sessions to understand the client's business objectives and desired outcomes
Become a trusted advisor and expert in SmartRecruiters platform for client executives and technical decision makers to provide a deep level of product knowledge with the ability to articulate market trends and the value of SmartRecruiters to develop new business opportunities.
Identify and present a vision of what the client's future can look like while helping them understand the capabilities needed
Perform product demos tailored to the client's needs and areas of opportunity where SmartRecruiters provides the right solutions.
Acts as a resource for the Sales team on demonstrations, new feature benefits, script development, checklists, and other resources to assist in the advancement of demo skills and product implementation for the entire team.
Continuously leverage internal learning and competitive intelligence
Understand industry verticals, department verticals, and challenges facing specific buyer personas within SmartRecruiters' target market
Develop a repertoire of client stories to convey the value of SmartRecruiters' solution to the customer, enabling champions to tell stories on our behalf
Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution
Provide prompt and detailed handoffs to Customer Experience to deliver against the proposed solution
Develop a roadmap to improving your craft
Qualifications
Minimum 2 years of experience in a sales engineering or consulting ideally in a SaaS environment
Solid understanding of prospect research, prospect needs discovery, outcome-based selling, and the ability to demonstrate value to prospects in order to drive company revenue and client satisfaction.
Proven track record successfully collaborating with various departments to inspire alignment and execution
Strong customer-facing and relationship building
Excellent ability to break down technical jargon into easy to understand, plain language
Engaging presentation and interpersonal communication skills
Technically adept, experienced with web technologies
Thrive on customer engagement, consultative sales, problem solving, customer education and support.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$74k-116k yearly est. 60d+ ago
Solutions Consultant
Altium 4.4
Remote direct response consultant job
⚡️ Why Altium?
Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
Constant innovation has created a transformative technology, unique in its space
More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
Company Overview
Transforming Sourcing into a Competitive Advantage is the mission of Part Analytics, an Altium Company. Our AI-powered supply management software empowers manufacturing companies to accelerate product development, improve profit margin and uncover hidden risks in the supply chain.
About the role:
We are looking for a Solutions Consultant to to work with our sales and customer success teams to drive pipeline conversions of Fortune 2000 and SMB prospects. In this role your work will involve assisting the sales team with the needed technical support to guide prospects towards a solution fit during discovery. This includes crafting a solution, creating demos and pilots, and presentations. This role requires deep market knowledge and an understanding of industry trends to position the company's Engineering and Procurement solutions effectively.
A day in the life of our Solutions Consultant
Customer Engagement and Solutions Specification:
Develop strong relationships with customers, understanding their technical and business requirements.
Provide technical expertise and consultative selling to propose the best-fit solutions from the company's product portfolio.
Conduct product presentations, demonstrations, and training for customers and sales teams.
Support the sales team in developing proposals and responding to technical inquiries.
Business Unit Collaboration on new products and segments:
Work closely with engineering, product management, and R&D teams to influence new product development based on customer feedback and emerging market needs.
Identify new application segments and provide input on go-to-market strategies.
Collaborate with internal teams to optimize product specifications and ensure alignment with industry requirements.
Participate in cross-functional meetings to align business strategies with technical solutions.
Market Knowledge and Industry trends
Stay informed about industry trends, competitor offerings, and technological advancements in procurement and supply chain software solutions.
Conduct market research to identify growth opportunities and competitive positioning.
Attend industry events, trade shows, and technical conferences to network and gather insights.
Provide regular reports and recommendations on market trends and customer needs to internal stakeholders.
Product Launch and Promotion
Support launch activities with territory sales resources and Marketing by:
Ensuring market success through measured market tactics
Supporting Sales and Channel through pre and post-launch activities
Support various internal and external product/application training
Who you are and what you'll need for this position.
Bachelor's degree in Engineering, Supply Chain or a related technical field.
5+ years of experience in technical sales, application engineering, or business development within the supply chain software industry, preferably in procurement, sourcing solutions.
Knowledge and experience in Procurement or Supply Chain functions.
Expertise in one or more of the following areas is a plus: BOM management, spend management, sourcing, eProcurement, Spend Analytics, and Product Lifecycle management.
Proven ability to engage with customers, understand technical requirements, and deliver tailored solutions.
Excellent problem solving, people relationships, and storytelling skills.
Excellent written, verbal communication, and presentation skills.
Staying current on the solution roadmap (forthcoming improvements) as well as competitive offers to improve your industry knowledge.
Able to articulate the value of and sell SaaS/Cloud-Based applications.
Ability to shortlist/ qualify and thoroughly probe an account and client business processes.
Ability to work collaboratively with cross-functional teams and drive initiatives forward.
United States Benefits
🏥 Medical, Dental, Vision Plans and HSA and FSA accounts
❤️ Basic Life and AD&D insurance; disability coverage where applicable
🌅 Retirement 401(k) Plan Option with Altium match
🧘 Employee Assistance Program
🏖 Paid holidays plus a “Choice Day” off per quarter
✈️ Paid time-off on arising schedule upon key milestones
🤒 Sick time for Dr. appointments or family health needs
👶 Family medical, maternity, paternity, and military leave
🏡 Flexible working arrangements available based on role and location
🥳 Employee referral program
🖥 Home internet allowance
🌍 Remote working abroad program
📚 Professional development support and resources
🥪 Free lunch, snacks, and drinks in the office
🚗 Free parking
The salary range for this role is
$110,000-$150,000.
Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location.
🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
💡 Learn more about why a career at Altium is an opportunity like no other: *******************************************
✈️ Altium Benefits: **************************************
👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
$110k-150k yearly Auto-Apply 6d ago
Solutions Consultant (EHR platform sales demos)
Qualifacts Systems Inc. 4.1
Remote direct response consultant job
Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts' comprehensive portfolio, including the CareLogic , Credible™, and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.
If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!
This is a regional role in which we are seeking candidates in MA, NY, PA, VT, TX, OK, CO, AR, KS, or LA.
Summary of the Sales Solutions Consultant
The Sales Solutions Consultant (SC) is the product expert who works in direct partnership with the Regional Sales Manager throughout the entire sales process to present solution-focused, technical, and functional product capabilities. The SCs will drive the system needs analysis process with prospects and handle all product demonstrations, communicating directly with C-Suite and Director level contacts as well as front line subject matter experts within the prospect organization. Individuals in this role will also work cross-functionally with other internal departments to ensure alignment with product and organizational objectives, and to assist in proper transition of customers from sales to implementation. This position reports to the VP of Sales Solutions Consulting.
Responsibilities for the Sales Solutions Consultant
Provide multi-hour software demonstrations and training (on-site and off-site) to employees, prospects and existing customers
Setup, configure, and maintain demonstration database(s)
Conduct appropriate research and analysis on prospective customer needs and state requirements in order to appropriately tailor product conversations and demonstrations
Consult with staff at all levels of a prospect's organization (C level, Director level and End User) to drive needs analysis and answer product related questions, technical questions, and process questions
Drive the sales process through other marketing efforts (i.e., trade shows) as needed
Develop and regularly update demonstration materials (internal, external, and client-specific)
Participate in customer user groups and product advisory boards as a technical expert and Product SME
Liaison with other internal departments (i.e., help desk, product, projects, quality assurance/testing, implementation services) as needed to ensure sales demo/implementation objectives are in current alignment with product evolution/customer needs and new customers are properly transitioned into implementation
Qualifications of the Sales Solutions Consultant
Bachelor's Degree, preferably in a technical or behavioral health field. Equivalent additional years' work experience may be considered in lieu of degree
2+ years' experience as a Software Solutions/Systems Consultant delivering product demonstrations and/or software training via multiple modes of delivery (face-to-face, one-on-one, e-learning, web, etc.)
In lieu of systems consulting experience, 3+ years' combined experience in the following areas may be considered: Software Solutions/Systems Consultant, highly technical healthcare software sales/account management role or HER systems focused role (implementation/training/support/or product analysis, etc.) or behavioral healthcare industry (i.e., counselor, therapist, case manager, biller, nurse, psychiatrist, management)
Hands on experience with EHR or EMR systems
Knowledge, Skills, and Abilities of the Sales Solutions Consultant
Dynamic and professional presentation skills
Passion for technology with ability to quickly understand complex systems, configure system settings and workflows and solve technical issues
Proficiency with creating presentation curriculum and corresponding materials
Excellent interpersonal skills with ability to interact with diverse groups, handle difficult situations, and maintain professional presence throughout
Enthusiastic, positive attitude with willingness to jump in where needed to help both internal and external customers and co-workers
Strong desire to learn and enhance technical, presentation, and communication skills while also mentoring peers to do the same
Demonstrated ability to self-motivate and employ a strong work ethic along with good judgment and decision-making skills to effectively achieve objectives with minimal supervision
Good organizational skills and detail orientation
Flexibility in thinking, planning, and execution of sales presentations
Proficiency with Office 365 or similar productivity tools, and Microsoft Project or similar project management tools
Ability to travel extensively, including overnight (up to 60% of the time), is required; close proximity to a commercial airport in the continental United States is ideal
Knowledge or experience with Salesforce or other CRM systems
Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$84k-120k yearly est. Auto-Apply 1d ago
Genesys Solutions Consultant
Artech Information System 4.8
Remote direct response consultant job
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Role: Genesys Solutions Consultant
location: Greenwood Village, CO (Remote)
Duration: 12+ months (High chances of extension)
·
Bachelor's degree Required
·
100% Remote Job
The Contact Center Strategy
- Telephony Infrastructure (CCS-TI) group within the Infrastructure Management Group (IMG), Network Services (NS) Organization is looking for an exceptional Support engineer for supporting activities related to the Enterprise Telephony Infrastructure platform (i.e. virtualization of multiple call centers, multi-channel access, intelligent routing, computer telephony integration, telephonic and web self-service, and common/intelligent desktops, Virtual Hold, etc.).
6 - 10 years' experience is required
·
Implementation and maintenance of networks, network analysis, engineering and software functions for Contact Centers.
·
Incident response and resolution
·
Problem management updates4.
·
Cisco Voice and routing
·
Genesys GVP and IVR platforms
·
NICE call recording
·
Call center adjuncts including Symon, Aspect, and Virtual Hold5.
·
Troubleshooting and solving contact center technology issues
·
Leadership skills to lead teams in troubleshooting to a good result.
·
Communication skills at multiple levels
·
Empathy
·
Courage
·
Creativity
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
$79k-113k yearly est. Easy Apply 1d ago
Solutions Consultant
Central Reach 3.9
Remote direct response consultant job
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
Key Accountabilities:
Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers.
Own technical engagement with customers during the evaluation phase. Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion.
Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility.
Deliver deep-dive product and technical briefings/presentations to potential clients.
Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.
Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape.
Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap.
Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications.
Desired Skills and Experience:
You have at least 5 years of experience in ABA either on the Clinical or Practice Management side.
Strong knowledge of current EHR and Practice Management solutions and technologies.
Passion and ability to educate customers on how CentralReach can be meaningful to their business.
You have an extreme hunger to be successful and help CentralReach sales and customers win.
You have thrived in a startup or similar environment where the only constant is change.
You embrace aggressive goals and work hard to achieve them.
You're naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you're selling.
You are able to utilize Sales CRM tools such as Salesforce or a like program.
You have excellent written and verbal communication skills, strong attention to detail, and good follow-through.
#LI-Remote
Base Salary Range$75,000-$85,000 USD
Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.
Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.
We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.
Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.
Well capitalized US Hedge Fund is looking for Sharpe 3, higher capacity, systematic strategies. This is an opportunity to run independent or join the firm fulltime as a PM or team. Team is open to all asset classes that can be traded systematically and prefers a 1 year+ track record.
Please get in touch with more information about your strategy so we can help determine a match.
#LI-NB1
$78k-111k yearly est. 60d+ ago
Principal Solution Consultant
ACI Worldwide 4.7
Remote direct response consultant job
The Sr. Solution Consultant plays a key role in augmenting sales opportunities through understanding and addressing customer's key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the Market Product Managers as we develop our solution product strategies and roadmaps.
Working with the Market Product Managers and Product Marketing, the Sr. Solution Consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI's customers and prospects.
The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI's customers should execute when using our solutions, a strong grasp of how ACI's solutions can add real value for our customers, and an ability to work directly with new customers and cross-functional teams.
Job Responsibilities:
Sales and Implementation
Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities.
Defines value propositions and long term solution strategies for specific opportunities to assist Sales in progressing deals in line with strategic sales plans.
Successfully defines and obtains agreement regarding customer requirements.
Identifies business development opportunities through scoping customer and external industry engagements.
Identifies and provides advice and business consultancy to prospects/customers and cross functional teams on solution design options and impacts of modifications on the existing system to inform the product roadmap.
Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process; oversees technical onboarding and integration of payment platforms with client systems
Builds presentations, proposals, and papers designed to assist in the sales of product solutions.
Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team.
Develops value propositions within multiple industry and product families.
Works in an independent environment.
Works at an expert level for both product and industry in the sales arena.
Works on medium complexity accounts and opportunities.
Learning and Development
Creates and executes against an individual development plan with management support.
Strives for more competency development.
Desires and capitalizes on continual development in the workplace within their industry discipline.
Communication and Executive Presence
Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment.
Supports Market Product Managers and Product Marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map.
Clearly indicates expertise through effective communication and strong business acumen.
Organizes and expresses business value and overcomes customer objections.
Performs other duties as assigned
Provides market feedback to cross functional teams
Understands and adheres to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
Experience:
BS/BA degree or equivalent experience
3+ years as “Subject Matter Expert” in specific market segment
5+ years solution consulting or sales experience
5+ years of experience in payments or fintech
Preferred Knowledge and Skills needed for the job:
Deep understanding of payment processing systems, ACH, card networks, and digital wallets
Strong grasp of bill payment industry regulations (NACHA, PCI DSS, etc.), risk management, security best-practices and fraud prevention
Awareness of consumer payment behaviors and digital transformation trends
Knowledge of multiple industry products and applications in the Utility, Consumer Finance and Insurance verticals
Ability to translate business needs into technical solutions, analyze complex workflows and identify optimization opportunities
Excellent written and oral communication
Strong problem solving and critical thinking skills
Skilled in conducting workshops, presenting to executives, and influencing decision-makers
Competency in AI applications such as CoPilot and Claude
Familiarity with Application Programming Interfaces and integration frameworks
Ability to self-motivate and work independently with little supervision
Works effectively in team environment
Ability to lead cross-functional teams and manage multiple projects simultaneously
Ability to use a personal computer with proficient skills in business applications such as Microsoft Office, Miro, Visio, etc.
Work Environment:
Remote office environment
Accommodates Eastern Time Zone working hours
Domestic and/or international travel required up to 50%
#LI-LL1
#LI-Remote
$87k-123k yearly est. Auto-Apply 42d ago
Consultant, Product Analysis
Liberty Mutual 4.5
Remote direct response consultant job
The Personal Lines Property & Specialty Program Delivery team is looking for a Consultant to play a key role in developing strategic approaches and leading the execution of pricing program rollouts that drive USRM's profit and growth goals. In this role, you will lead the end-to-end rollouts for assigned states, gaining hands-on experience with pricing strategy and product rollout processes. You will be responsible for determining product scope, ensuring this scope is in compliance with regulations while collaborating closely with stakeholders to ensure product implementations are accurate, timely, and high quality. You will evaluate program feasibility, assess business impact, and create comprehensive implementation strategies with clear rationale for stakeholder decision-making.
Join a collaborative Delivery team where your attention to detail, strong analytical skills, and continuous-improvement mindset will directly contribute to measurable results.
Responsibilities:
Lead strategic initiatives independently and develop comprehensive program strategies in conjunction with stakeholders to drive the development and implementation of new personal lines property and specialty pricing programs, ensuring timely, compliant, and high-quality rollouts.
Fully own end-to-end state program launches
Manage timelines, identify risks, create contingency plans, and escalate blockers as needed.
Act as a subject matter expert for the pricing programs and assigned states, evaluate program compatibility and business impact, develop strategic recommendations with supporting business rationale, and drive consensus with key stakeholders on pricing, strategy, etc.
Lead cross-functional workstreams and manage moderate-to-high complexity projects.
Create decision artifacts and strategic planning documents, including impact analyses, business cases, and implementation roadmaps to support executive decision-making.
Conduct complex analysis independently to help drive business decisions; synthesize complex information into clear strategic recommendations; when necessary, query data to conduct ad hoc analysis of profit and loss metrics and understand and manipulate the data to tell a story and answer questions.
Support creating and updating training materials and process documentation
Drive continuous improvement and identify opportunities to streamline processes, increase accuracy, and accelerate state implementations. Mentor less experienced analysts, provide strategic guidance to team members, and spearhead team meetings with pertinent agendas and clearly stated goals.
The ideal candidate will have:
Advanced project management, organization, and communication skills
Strong technical aptitude with experience in data visualization tool suites (Excel, SAS, SQL, etc..)
Demonstrated ability to learn new concepts, processes, and tools quickly.
A keen eye for process improvement, with a proven track record of proactively identifying and driving forward change.
Ability to work through ambiguity, think critically, and influence others to drive quick and sound decision-making
Ability to simplify complex concepts for varying audiences
Demonstrated ability to synthesize complex information into executive-level recommendation
Experience presenting findings and recommendations to senior stakeholders
Intermediate knowledge of insurance pricing is a plus as well as experience in Personal Lines Property/Specialty or Product Management
Qualifications
Bachelor's degree in finance, mathematics, economics, statistics, or another quantitative field desired. Minimum 4 year's relevant work experience, typically 6 years.
Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and data software packages (e.g., SAS, Emblem, Earnix).
Must have strong planning, organizational, analytical, decision making and communication skills.
Experience managing projects preferred.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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$83k-105k yearly est. Auto-Apply 6d ago
Principal Solutions Consultant
Responsive 3.5
Remote direct response consultant job
Responsive (formerly RFPIO) is the category leader in Strategic Response Management, helping global enterprises automate and orchestrate responses to RFPs, RFIs, security questionnaires, and due‑diligence requests. Our Agentic AI capabilities accelerate how revenue teams discover information, craft technical answers, and prove value to buyers.
About the Role
We're hiring a Principal Solutions Consultant to act as a senior player‑coach for Customer Expansion. You will combine master‑level storytelling, MEDDPICC discipline, and value selling with deep AI/Agentic AI expertise to unlock expansion across an installed base, drive value realization, and uplevel the SC team on AI. You'll coach a pod of ~3-4 SCs while carrying your own IC coverage-leading adoption discovery, expansion plays, demos, and technically credible pilots/POCs that deliver measurable outcomes.
What You'll Do
Win & Orchestrate Expansion Plays
Own the technical motion for expansion opportunities (adoption discovery → value hypothesis → demo/pilot/POC → close) in partnership with AMs/CS; apply MEDDPICC to multi‑thread and build mutual close plans.
Quantify and communicate business outcomes tied to expansion modules and AI capabilities (revenue lift, risk reduction, operating efficiency).
AI & Agentic AI Leadership (Team Uplevel)
Act as regional AI/LLM authority for expansions: identify in‑account AI use cases, design architectures (prompting, RAG, agent/tool orchestration), and ensure guardrails (privacy, safety, governance) meet customer standards.
Run AI coaching for your pod and the broader SC org; build a customer‑proof asset library (playbooks, demos, “leaves”) that scales expansion motions.
Partner with Demo Engineering/Programs to productize AI demo/pilot assets; instrument reuse and reliability to lower cycle time.
Business Flow Mapping → AI Value (As‑Is → To‑Be)
Map the customer's as‑is processes and user journeys; design the to‑be state that embeds AI at high‑leverage points with clear KPIs and ROI.
Create value realization plans and success criteria aligned with executive sponsors and operations leaders; track adoption and outcomes post‑sale.
Demo, Pilot & POC Excellence (Time‑to‑Value)
Tailor demos to the account context; run pilots/POCs with success metrics, time‑boxes, and change‑management plans to accelerate time‑to‑value and expansion conversion.
Coordinate Cloud/Infra, GTM Infosec, and Customer Success to navigate security reviews and deployment constraints.
Program & Content Stewardship
Curate high‑impact expansion narratives and objection handling; maintain proof libraries with quantified outcomes and references.
Channel expansion feedback to Product/PMM for roadmap influence (especially on AI features, telemetry, governance).
Player‑Coach Responsibilities
Mentor a pod of ~3-4 SCs focused on expansion: call prep/debriefs, asset reviews, joint demos/pilots/POCs, competency certifications, and career coaching-while maintaining your own IC impact on priority accounts.
Operate to Metrics
Improve time‑to‑qualified demo and expansion conversion %; increase demo/pilot reuse rate; raise pilot/POC→close; drive NRR/GRR; maintain accurate technical stages/risks in forecast; certify your pod in AI competencies.
What We're Looking For
Required
Master storyteller and value seller with strong command of MEDDPICC; aligns executive priorities with technical proof and quantified ROI.
Extensive presales experience (typically 10+ years) driving enterprise SaaS expansion with AM/CS partnerships; credible with C‑suite and operations leaders.
Deep Generative AI & Agentic AI expertise: prompting strategies, RAG patterns, agent/tool orchestration (function calling, tools), evaluation frameworks, and safeguards for privacy/safety/governance.
Fluency with model platforms and trade‑offs (e.g., OpenAI, Anthropic, Vertex AI, Bedrock), embeddings/vector stores (e.g., Pinecone, Qdrant, FAISS), and cost/performance tuning.
Proven demo/pilot/POC leadership with acceptance criteria, success metrics, and time‑boxes; able to accelerate time‑to‑value and expansion conversion.
Comfort guiding cloud/infra and enterprise security conversations (AWS/Azure/GCP, data residency, SOC 2/ISO 27001, GDPR).
Demonstrated player‑coach capability: coaching 3-4 SCs while personally leading marquee expansion plays.
Preferred
Hands‑on with LLM frameworks and tooling (e.g., LangChain, LlamaIndex), eval harnesses, and prompt/agent testing workflows.
Experience with demo automation/analytics (e.g., Consensus) and conversational intelligence (e.g., Gong/Chorus).
Background in Strategic Response Management, content/knowledge AI, or proposal/RFP automation.
STEM degree or equivalent experience; publications/talks on AI/LLM topics are a plus.
Additional Information:
Responsive follows a market‑based compensation philosophy. Actual OTE depends on role scope, skills, experience, and location, and will fall in the range of $220,000-$270,000. We also offer flexible remote work, retirement plan with company match, generous paid time off, professional development, sabbatical eligibility, wellness resources, and comprehensive health benefits. This U.S.‑based role is remote; visa sponsorship is not available for this position
$63k-79k yearly est. 49d ago
Presales Solution Consultant - Leave & Absence
UKG 4.6
Direct response consultant job in Columbus, OH
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
We're looking for a Presales Solution Consultant - Leave Specialist with a background in leave administration and a strong understanding of U.S. federal, state, and local leave policies. This role is ideal for someone ready to step beyond back-office operations and become a trusted advisor to customers-helping organizations transform the way they manage leave.
**About the Role**
As a Presales Solution Consultant, you'll play a key role in positioning UKG's market-leading Leave and Absence Management solutions. Partnering with our Sales team, you'll bring subject-matter expertise, demonstrate our solutions, and shape conversations with HR and compliance leaders across industries.
This is a great opportunity for experienced HR/leave professionals to leverage their domain knowledge in a strategic, customer-facing role-while contributing to a best-in-class HCM platform.
What You'll Do
Customer Engagement & Sales Strategy
- Collaborate with Account Executives to drive opportunities and deliver tailored product demonstrations for HR, benefits, and compliance stakeholders.
- Serve as a trusted leave expert, aligning UKG's solutions with each customer's unique regulatory, operational, and policy-driven needs.
- Lead discovery sessions to uncover business requirements and craft consultativeresponses to challenges around FMLA, State, Local, and company specific leave policies.
- Contribute to RFP/RFI responses and support sales cycles through product expertise and storytelling.
Solution Expertise & Pre-Sales Enablement
- Showcase how UKG Leave solutions simplify the administration of multi-jurisdictional leave programs and improve compliance through automation and integration.
- Highlight UKG's ability to handle complex use cases including intermittent leave, return-to-work workflows, and policy exceptions.
- Stay informed about evolving state and federal leave legislation to reinforce UKG's value as a compliance partner.
Cross-Functional Collaboration
- Work closely with Product Management and Marketing to provide feedback and ensure leave messaging reflects the latest capabilities and market needs.
- Educate and support internal sales teams with enablement content, demos, and product updates.
- Act as a customer advocate internally, helping shape the future of UKG's leave solutions.
What You Bring
**Basic Qualifications**
- 5+ years of experience in U.S.-based leave administration, with deep understanding of FMLA, state-specific leave laws, and internal policy application.
- Passion for helping organizations improve processes through HR technology.
- Strong presentation and communication skills-comfortable engaging executives and HR practitioners alike.
- Experience working with HCM, payroll, or leave management systems.
- Ability to work cross-functionally in a fast-paced, collaborative environment.
Preferred Qualifications
- Experience in a presales, solution consultant, or implementation role (a plus-but not required).
- HR certification (e.g., SHRM-CP, PHR) or leave compliance training.
- Prior UKG product experience or familiarity with UKG Pro, UKG Ready, or Dimensions is a plus.
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $102,300.00 to $147,050.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$102.3k-147.1k yearly 60d+ ago
Remote Position :: Workday Consultant
Collabera 4.5
Remote direct response consultant job
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom).
We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well.
We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera.
As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning.
Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Details:
Job title: Workday Consultant
Client Location: Knoxville, TN / Remote Position
Duration: 3+ Months (could go beyond)
Would prefer someone located in either the Eastern or Central time zone, but we can accommodate a Western zone.
Must have active, recent Workday experience this is an IT position.
There is no travel required for this position.
This position is focused on Workday Talent.
Job Description:
·
This role will provide technical support to clients Workday application.
·
Specific Workday area of expertise desired is Talent: give and get feedback, mid-year updates, performance assessment launch, co-authoring, assess potential, and talent pools.
·
Seeking a Configurator who can demonstrate new capabilities to HR stakeholders.
Qualifications
Must have strong communication skills and attention to detail.
Must be able to work independently.
May provide some production support assistance.
May consult on new release functionality.
Must also be certified in Workday.
Additional Information
To know more about this opportunity, please contact:
Ujjwal Mane
************
****************************
$61k-80k yearly est. Easy Apply 1d ago
Consultant Liaison - North Central (Central Region)
Biamp 4.2
Remote direct response consultant job
Please note that we are
not
currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.
We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
The role, at a glance:
Biamp Systems is looking for a Consultant Liaison who is experienced in making sales calls on
technology design consultants. This individual will report to the Director of Consultant Relations and
work in partnership with the central region sales managers. It is desired that the successful applicant
will be based within the geographic area to be managed.
This home-based position involves up to 75% travel in the Central region of the US requiring the
individual to be located near a major airport within that Region; preferably located near Chicago or
Milwaukee. Occasional travel outside of the territory may be required.
How you'll contribute:
Manage all elements of the business relationship between Biamp and the consultants within the defined geographic region
Influence the technology evaluation stage of the design program of the consultancy to optimize opportunities for Biamp solutions
Strive to have Biamp products and commissioning services specified into every technology consultant project
Document all projects possible that Biamp products were and were not specified
Develop relationships with key consultant decision-makers and influencers
Explain and demonstrate the technological aspects of all Biamp product being marketed
Provide in-the-field training on all aspects of Biamp's equipment, functions and uses
Leverage the Biamp Field Sales Engineers when greater technical expertise is required
Provide feedback from the consultant community, both technical and commercial, to the Biamp management team
Serve as the primary technical resource for the consultant community within the given geography
Attend trade shows both nationally and regionally as required
Serve the defined regions of the North Central territory
Other duties as assigned by your Supervisor
A successful candidate should have:
5+ years of experience working with audio DSP, especially system design using software
3+ years of experience working with video distribution products
5+ years of experience working with control system products
Strong knowledge and understanding of video terminology
Computer networking experience (preferably including audio networking)
Experience in the professional audio marketplace including contacts with technology consultants
Ability to build long-term relationships with Biamp's consultants
Ability to give both technical and sales presentations to any level of attendee, from company presidents down
Strong self-motivation to allow efficient work in a location remote from the company's headquarters
Good computer skills, including working knowledge of the MS Office suite (including PowerPoint)
Strong technical audio and video knowledge
Work Environment:
Home Office
75% of travel
The position requires about 75% travel within the area along with a minimum of 2 trips per year to
Biamp offices within the United States, as well as participation at InfoComm, our industry tradeshow,
and potentially other shows.
What we offer:
Medical, Dental, and Vision
3 weeks annual PTO and 9 paid holidays
401(k) + matching
Employer-paid base life insurance, short, and long-term disability
Health savings accounts (with Biamp contribution) and flexible spending accounts
Tuition reimbursement
Charitable donation matching
Discretionary company achievement bonus
Referral bonuses
Who is Biamp?
We make the world's most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.
As we grow to meet our customers' needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.
About our company:
At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don't succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.
$72k-102k yearly est. Auto-Apply 60d+ ago
Onboarding Consultant
Ascensus 4.3
Remote direct response consultant job
FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com.
Responsible for managing the overall onboarding process, client and advisor expectations and meeting service timelines for newly sold retirement plans (both start-up and takeovers of existing plans) to ensure a smooth and efficient onboarding experience for clients. Also responsible for quality control and assurance for plan conversions, account transition and ensuring all responsibilities and tasks are performed in accordance with FuturePlan's core values and best practices.
Job Functions, Essential Duties and Responsibilities
Manages case load effectively to meet or exceed departmental service goals specific service levels for quality and timeliness with limited supervision.
Provides clear communication regarding the roles of each individual involved in the onboarding process.
Collaborates with team members to continuously improve implementation processes.
Coordinates with the client and advisor to review all implementation and onboarding documents are in order to facilitate the installation of the plan.
Communicates the details of the plan's onboarding progress (as needed or requested) to each internal department (sales consultant, onboarding manager and service consultant) through regular contact or workflow system updates as it pertains to their open onboarding cases.
Consistently updates workflow system or status report to keep all parties informed of onboarding activities and progress.
Provides training and assistance to clients to ensure completion of the client tasks and issue resolution.
Ensures internal department's completion of tasks by the scheduled due date.
Provides input to Management on client issues and onboarding delays. Proactively escalates potential risks to appropriate leadership staff that impact either service satisfaction and/or financial liability.
Participates, as required, in solution teams to ensure onboarding processes are defined and incorporated for new and enhanced services.
Provide guidance to clients and financial advisors to fully inform and educate then on on-going administrative services provided by FuturePlan.
Provide hand-off to the appropriate service consultant to ensure a smooth transition for the client and financial advisor including identifying all open issues.
Provides accurate qualified plan information and education to financial partners, financial professionals and clients by attending Ascensus training sessions and continuing self-study.
Responsible for protecting, securing, and proper handling of all confidential data held by FuturePlan to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to FuturePlan or our clients.
Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
Assist with other tasks and projects as assigned.
Experience, Skills, Knowledge Requirements
Bachelor's degree in Accounting, Business Administration, Mathematics, or equivalent work experience.
Proficiency in MS-Office software applications, including Excel and Word.
1-3 years of industry experience in financial services or retirement services environment is preferred.
Minimum of 2 years of experience with Relius, ASC, FT William or similar administration recordkeeping system preferred.
Basic level knowledge base of ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype).
Excellent presentation skills, telephone etiquette and professionalism, client service skills and time management proficiency.
Excellent written and oral communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the FuturePlan organization, as well as with our client base.
Computer literacy with recordkeeping systems and trust systems; and experience with plan reconciliations.
Possess excellent analytical abilities, attention to detail, accuracy and problem-solving ability.
Ability to work in a team environment to ensure common goal of providing exceptional customer service.
Ability to react to change productively and handle other essential tasks as assigned.
Ability to work well under pressure with multiple priorities and deadlines in a fast paced environment.
Ability to make dependable judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company.
Must possess strong facilitation, negotiation, and conflict resolution skills.
Ability to escalate issues to appropriate levels within an organization.
Ability to work additional hours as necessary to meet business needs.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ******************
******************
email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
$71k-111k yearly est. Auto-Apply 7d ago
Member Outreach and Engagement Consultant, DentaQuest (Iowa)
Sun Life 4.6
Remote direct response consultant job
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Location: Must reside in Iowa, preferably Des Moines
The opportunity:
Member Outreach and Engagement Consultant develop member outreach initiatives that maximize goals related to improvements in oral health outcomes and oral health literacy and network with community organizations, providers and health plans to increase oral health awareness.
How you will contribute:
Collaborate with internal teams including marketing, data science and national outreach and connect with external community groups and state agencies to develop and execute customized outreach strategies for improving oral health outcomes of enrollees
Implement enrollee outreach and education programs with the goal of improving oral health literacy as well as ensuring compliance l with contractual requirements.
Develop and implement strategy to increase enrollee utilization to and achieve dental EPSDT goals as required by client contract and/or goals.
Establish community relationships and partnerships that provide for participation in health care initiatives and programs in the dental and medical public health arena to create dental and program awareness.
Manage workflow, time and program interventions within budget parameters and contractual timelines.
Provide enrollee care coordination including collaboration with Case Managers, Client Engagement and/or Provider Engagement to facilitate enrollee access to care
Track and monitor performance measures and report results to management and state agency if applicable.
Organize, plan and source community opportunities to participate in events (health fairs, faith-based organizations, schools etc.) to provide enrollees with education on oral health and when feasible secure provider to conduct onsite dental screenings.
Provide enrollees with guidance and referrals during events based on information gathered during interactions with enrollees and results of dental screening.
Attend and plan events throughout the state based on results of EPSDT metrics, county demographics and utilization patterns. Ensure events are distributed equally throughout the state, rural and urban areas and comply with quota and requirements of the contract.
Represent the company in a professional manner at all times.
Communicate to management ways to improve processes and productivity of company.
Establish and maintain professional relationships with client and community contacts.
Complete special projects as requested.
What you will bring with you:
High school diploma
College degree in a related field is preferred.
2 years job related experience.
Health education or education experience.
Familiarity with computer software such as Microsoft Office (Word, Excel, Outlook)
Typing skills of 40+ words per minute.
Effective oral communication and business writing skills.
Attention to detail, accuracy and organizational skills.
Effective interpersonal skills.
Ability to prioritize and adapt to changing priorities.
Required to attend additional training as requested/deemed necessary.
Frequent travel up to 30% of the time, including ability to travel long distances.
Experience working in a managed care environment is preferred.
Knowledge of healthcare advocacy activities is preferred.
Knowledge of the Medicaid program requirements is preferred.
Must be able to lift up to 25lbs.
Must have reliable transportation.
Spanish speaking skills highly preferred
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera
n.
Job Category:
Customer Service / Operations
Posting End Date:
29/01/2026
$66k-100k yearly est. Auto-Apply 12d ago
Phone interview for a TSM consultant in Columbus Ohio
360 It Professionals 3.6
Direct response consultant job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Qualification:
• 2+ years' experience - Installing and configuring IBM Tivoli Storage manager server versions 5.x, 6.x and 7.x on windows server environment.
• 2+ years' experience - Planning and upgrading IBM Tivoli Storage manager server V6.x instances and V5.x instances.
• 2+ years' experience - Installing TSM server fix packs.
• 2+ years' experience - Install and configure TSM monitoring and reporting feature.
• 3+ years' experience - Planning and configuring TSM Database, Active log, Active Log Mirror, Archive log and Failover archive log for TSM instances.
• 3+ years' experience - Configuring TSM Library manager, TSM library client instances and setting up server to server communication.
• 3+ years' experience - Configuring and sharing the tape libraries IBM TS3500 and IBM 3494 across TSM Library manager and TSM library client instances.
• 6+ years' experience - Defining Random access disk storage pools, sequential access disk storage pools, sequential access tape pools for TSM Primary storage pools and TSM copy storage pools.
• 6+ years' experience - Configuration of TSM server components like domain, policy set, mgmt class, copy groups and Define backup/archive policies to keep the number of versions of client Files.
• 6+ years' experience - Configuring TSM administrative features like Migration, Backup storage pool, TSM Database backup, Expire inventory and reclamation and move data.
• 4+ years' experience - Work with TSM backup sets/export-import process to create/restore long term tapes.
• 3+ years' experience - Install TSM client software on windows, Red Hat Linux operating systems and configure dsm.opt, Client scheduler service on the client nodes.
• 6+ years' experience - Using Backup archive client to do backup/archive and complete any client restores.
• 6+ years' experience - Handling day-to-day TSM activities like TSM Client scheduling, TSM admin schedules, monitoring of database, log, storage pools and offsite volumes, Identify and troubleshoot any TSM server, TSM Client backup, restore, scheduler and performance related issues.
• 6+ years' experience - Design, Implement TSM Disaster Recovery feature and work with DRM plan files, TSM database restore, Storage pool restore etc and completing client data restores at DR Site.
• 2+ years' experience - Writing TSM SQL queries, TSM admin scripts and TSM macros.
• 2+ years' experience - Manage TSM licensing.
• 2+ years' experience - Work with Vendor to open service tickets to troubleshoot any issues with hardware and TSM software.
• 2+ years' experience - Document the standards and procedures for installing and configuring TSM servers, TSM Clients and DRM process as required.
Qualifications
Qualification:
• 2+ years' experience - Installing and configuring IBM Tivoli Storage manager server versions 5.x, 6.x and 7.x on windows server environment.
• 2+ years' experience - Planning and upgrading IBM Tivoli Storage manager server V6.x instances and V5.x instances.
• 2+ years' experience - Installing TSM server fix packs.
• 2+ years' experience - Install and configure TSM monitoring and reporting feature.
• 3+ years' experience - Planning and configuring TSM Database, Active log, Active Log Mirror, Archive log and Failover archive log for TSM instances.
• 3+ years' experience - Configuring TSM Library manager, TSM library client instances and setting up server to server communication.
• 3+ years' experience - Configuring and sharing the tape libraries IBM TS3500 and IBM 3494 across TSM Library manager and TSM library client instances.
• 6+ years' experience - Defining Random access disk storage pools, sequential access disk storage pools, sequential access tape pools for TSM Primary storage pools and TSM copy storage pools.
• 6+ years' experience - Configuration of TSM server components like domain, policy set, mgmt class, copy groups and Define backup/archive policies to keep the number of versions of client Files.
• 6+ years' experience - Configuring TSM administrative features like Migration, Backup storage pool, TSM Database backup, Expire inventory and reclamation and move data.
• 4+ years' experience - Work with TSM backup sets/export-import process to create/restore long term tapes.
• 3+ years' experience - Install TSM client software on windows, Red Hat Linux operating systems and configure dsm.opt, Client scheduler service on the client nodes.
• 6+ years' experience - Using Backup archive client to do backup/archive and complete any client restores.
• 6+ years' experience - Handling day-to-day TSM activities like TSM Client scheduling, TSM admin schedules, monitoring of database, log, storage pools and offsite volumes, Identify and troubleshoot any TSM server, TSM Client backup, restore, scheduler and performance related issues.
• 6+ years' experience - Design, Implement TSM Disaster Recovery feature and work with DRM plan files, TSM database restore, Storage pool restore etc and completing client data restores at DR Site.
• 2+ years' experience - Writing TSM SQL queries, TSM admin scripts and TSM macros.
• 2+ years' experience - Manage TSM licensing.
• 2+ years' experience - Work with Vendor to open service tickets to troubleshoot any issues with hardware and TSM software.
• 2+ years' experience - Document the standards and procedures for installing and configuring TSM servers, TSM Clients and DRM process as required.
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
$76k-94k yearly est. 1d ago
Regulatory Consultant
Us Tech Solutions 4.4
Direct response consultant job in Columbus, OH
Job Details: **Duration: 06 Months Contract - (Temp-to-hire)** **Responsibilities:** + Work with various client's operating company management teams to ensure timely recovery of costs that are included in base rates and approved recovery mechanisms. + Support analytical studies that provide alternative approaches and recommend regulatory strategies that maximize the operating companies' ability to generate revenues and provide for timely recovery of costs while optimizing the return on invested capital
+ Prepare testimony and exhibits to support regulatory applications; analyze intervenor testimony to formulate responsive testimony and assist with cross-examination strategies; prepare data request responses during general rate cases and other petitions; and assist with support required during Commission hearings.
+ Support preparation of cost of service and cost allocation studies in accordance with Commission regulations
+ Timely and accurate development, interpretation and input of approved rates into customer billing system. Verification that customers' bills are correctly calculated.
+ Comprehensive financial support, including accurate financial reporting of regulatory items within external filings, financial plan updates and internal management reporting
+ Foster partnership with other internal departments such as Legal, Financial Planning, Accounting, etc.
**Regulatory Analyst:**
+ Compiles, organizes, analyzes and formats data for base rate case filings and other regulatory reports and filings
+ Assists in ensuring accurate financial records
+ Maintains awareness of state projects and/or matters in the provision of good customer service
+ Ensures the seamless flow of information amongst team members
+ Embraces and utilizes new technologies and strives for continuous improvement
+ Performs duties under close supervision
**Experience/Qualification:**
+ Strong attention to detail
+ Excellent verbal and written communication skills
+ Solid working knowledge of MS Office (Excel & Word)
+ Strong interpersonal skills
+ Strong ability to deliver results
**Education:**
+ Requires BS/BA in accounting, finance, economics, or other business discipline
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$41k-78k yearly est. 60d+ ago
Product Consultant
House of Rohl
Remote direct response consultant job
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We're focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.
At Fortune Brands, we're building something big. We're advancing exciting innovations in all of our products and processes. We're delivering trust, dependability, sustainability, and style. To make it all happen, we've transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.
When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.
Explore life at Fortune Brands here.
Job Description
The Luxury Product Consultant is responsible for providing high quality customer care to create a positive experience for customers and consumers. This role requires the ability to work in a fast-paced environment that entails the management of inbound calls and emails from customers when they have product questions, troubleshooting needs and warranty support.
Regular hours are Monday through Friday 7:30am - 4:00pm PST, and optional weekend overtime.
Qualifications
High desire to interact with and provide luxury service to our customers.
High School diploma or equivalent required.
2 + years experience in a contact center or other fast-paced customer service environment required.
Incumbent must meet internet speed requirements, pass background and drug tests, have a safe and secure workspace, and follow department's Remote Work Policy
Excellent professional communication skills required, both verbal and written
Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams
Demonstrated ability to thrive in a work environment that demands high-level focus, low mobility, and high observation
Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork
PREFERRED QUALIFICATIONS:
Associate's or Bachelor's degree is preferred
Prior ERP (SAP, Oracle, etc.) experience preferred
Additional Information
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $35,000 USD - $42,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.
Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.
Equal Employment Opportunity
Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations
Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.
Important Notice: Protect Yourself from Fraudulent Job Postings
To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.