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Direct sales agent vs sales specialist

The differences between direct sales agents and sales specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a direct sales agent, becoming a sales specialist takes usually requires 2-4 years. Additionally, a direct sales agent has an average salary of $57,712, which is higher than the $53,004 average annual salary of a sales specialist.

The top three skills for a direct sales agent include customer service, medicare and health insurance. The most important skills for a sales specialist are building relationships, customer complaints, and customer orders.

Direct sales agent vs sales specialist overview

Direct Sales AgentSales Specialist
Yearly salary$57,712$53,004
Hourly rate$27.75$25.48
Growth rate10%4%
Number of jobs225,552324,069
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 62%
Average age4347
Years of experience64

What does a direct sales agent do?

A direct sales agent is primarily responsible for introducing and selling products or services to clients in a particular area. Aiming to reach sales quotas, they typically conduct market research and analysis, generate leads, and develop sales strategies to build positive client relationships. They reach out directly to clients through calls or face-to-face interactions, discuss product specifications or promos, negotiate contracts, and demonstrate products when necessary. They are also responsible for processing client orders and payments, ensuring efficiency and client satisfaction.

What does a sales specialist do?

A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.

Direct sales agent vs sales specialist salary

Direct sales agents and sales specialists have different pay scales, as shown below.

Direct Sales AgentSales Specialist
Average salary$57,712$53,004
Salary rangeBetween $30,000 And $107,000Between $30,000 And $91,000
Highest paying CityNew York, NYBoston, MA
Highest paying stateNew YorkMassachusetts
Best paying companyTechnipFMCVMware
Best paying industry--

Differences between direct sales agent and sales specialist education

There are a few differences between a direct sales agent and a sales specialist in terms of educational background:

Direct Sales AgentSales Specialist
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeStanford UniversitySUNY College of Technology at Alfred

Direct sales agent vs sales specialist demographics

Here are the differences between direct sales agents' and sales specialists' demographics:

Direct Sales AgentSales Specialist
Average age4347
Gender ratioMale, 58.0% Female, 42.0%Male, 55.1% Female, 44.9%
Race ratioBlack or African American, 5.8% Unknown, 4.2% Hispanic or Latino, 12.4% Asian, 9.3% White, 68.2% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between direct sales agent and sales specialist duties and responsibilities

Direct sales agent example responsibilities.

  • Increase customer understanding of Comcast products and pricing models as well as competitive advantage over other service providers.
  • Produce call reports and CRM dashboards.
  • Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.
  • Contact new and existing customers to discuss how TWC products can meet their needs.
  • Maintain a professional, respectful, and helpful demeanor as a representative of TWC.
  • Communicate ongoing contact activity utilizing Salesforce.com.

Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
  • Show more

Direct sales agent vs sales specialist skills

Common direct sales agent skills
  • Customer Service, 25%
  • Medicare, 15%
  • Health Insurance, 12%
  • Direct Sales, 11%
  • Underwriting Process, 6%
  • Product Knowledge, 5%
Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%