Direct sales manager job description
Updated March 14, 2024
9 min read
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Example direct sales manager requirements on a job description
Direct sales manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in direct sales manager job postings.
Sample direct sales manager requirements
- Bachelor's degree in Business Administration or related field.
- Minimum 5 years of experience in direct sales.
- Proficiency in customer relationship management (CRM) software.
- Strong understanding of sales tactics and strategies.
- Excellent organizational and time management skills.
Sample required direct sales manager soft skills
- Outstanding communication, interpersonal, and negotiation skills.
- Ability to work independently with minimal supervision.
- Strong analytical and problem-solving skills.
- Highly motivated and results-oriented.
- Excellent customer service skills.
Direct sales manager job description example 1
Comcast direct sales manager job description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Responsible for effectively managing and monitoring a senior sales force who sells advanced commercial products to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals.
Job Description
Core Responsibilities
Motivates team to achieve sales and compliance results by educating sales professionals in sales planning tactics to support their customer's business success.Maintains expertise on Company's products and services to effectively manage team sales of Comcast Commercial services to small-to-medium business customers.Ensures competence and continuity of qualified sales team through optimum selection, training and development, appraisal and motivation techniques.Develops, plans and coordinates sales promotions and incentives to meet business goals and objectives.Monitors employee performance and counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company policy.Develops annual sales channel budgets and monthly forecasts for sales performance expectations, commissions, expenses and other special projects.Prepares, analyzes and maintains records of individual and group sales and performance activities relative to business goals and objectives.Designs, implements and manages overall territory team structure. Coordinates efforts with other internal teams and groups to ensure effectiveness and efficiency.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
5-7 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Responsible for effectively managing and monitoring a senior sales force who sells advanced commercial products to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals.
Job Description
Core Responsibilities
Motivates team to achieve sales and compliance results by educating sales professionals in sales planning tactics to support their customer's business success.Maintains expertise on Company's products and services to effectively manage team sales of Comcast Commercial services to small-to-medium business customers.Ensures competence and continuity of qualified sales team through optimum selection, training and development, appraisal and motivation techniques.Develops, plans and coordinates sales promotions and incentives to meet business goals and objectives.Monitors employee performance and counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company policy.Develops annual sales channel budgets and monthly forecasts for sales performance expectations, commissions, expenses and other special projects.Prepares, analyzes and maintains records of individual and group sales and performance activities relative to business goals and objectives.Designs, implements and manages overall territory team structure. Coordinates efforts with other internal teams and groups to ensure effectiveness and efficiency.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
5-7 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
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Direct sales manager job description example 2
Old National Bank direct sales manager job description
Better together, on February 16, 2022, First Midwest and Old National Bank merged to become a stronger better Old National Bank.
Old National Bank was established in 1834. Today provide an array of services to our clients which include Community Banking, Investments, and Wealth Management. At Old National, we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.
We are currently seeking a Mortgage Direct Sales Manager that will be a leader by driving values, leading change, delivering results and building / coaching sales teams. This Sales leader will be tasked to implement and coach to the strategic direction of the Consumer Mortgage Direct Channel and directly manage 10 Direct Residential Lenders. In this role, the candidate will have the opportunity to lead a Consumer Direct sales team, with a goal of optimizing purchase volume execution. This position is salary based with a monthly override commission plan.
Duties and Responsibilities:
+ Oversee and monitor weekly performance standards including application and closing objectives for each Direct Residential Lender.
+ Accountable for managing a team to achieve a specific volume plan, quality targets and the overall client experience
+ Implement performance-based measurements and processes
+ Provide daily and weekly sales coaching to Direct Residential Lenders
+ Manage escalations and issues in the product/pricing, administrative and disciplinary areas
+ Ensure compliance standards are met and Bank compliance courses are completed for the Mortgage line of business
EXPECTATIONS:
+ Achievement of budgeted annual budgeted production expectations. With a minimum of 90% achievement for each quarter
+ Monthly reviews of production, pipeline status and defined activity goals to drive success
Skills and Qualifications:
+ Minimum of 7-10 years of residential mortgage lending experience; preferably within a bank environment
+ 4+ years of previous mortgage sales management experience
+ Proven ability to hire, recruit and retain a Residential Lender sales team of minimum of 20 + loan originators
+ Experience in the digital mortgage landscape with a proven track record of supervising or managing mortgage consumer direct team
+ Expert knowledge in all areas of loan policies/regulations, procedures, and mortgage compliance
+ Subject to SAFE Act Registration Requirements
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Talent Acquisition Director, VP, to fill a specific position.
External Job Title: MORTGAGE DIRECT SALES MANAGER
Street: 8207 Melrose Dr Suite 166
Old National Bank was established in 1834. Today provide an array of services to our clients which include Community Banking, Investments, and Wealth Management. At Old National, we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.
We are currently seeking a Mortgage Direct Sales Manager that will be a leader by driving values, leading change, delivering results and building / coaching sales teams. This Sales leader will be tasked to implement and coach to the strategic direction of the Consumer Mortgage Direct Channel and directly manage 10 Direct Residential Lenders. In this role, the candidate will have the opportunity to lead a Consumer Direct sales team, with a goal of optimizing purchase volume execution. This position is salary based with a monthly override commission plan.
Duties and Responsibilities:
+ Oversee and monitor weekly performance standards including application and closing objectives for each Direct Residential Lender.
+ Accountable for managing a team to achieve a specific volume plan, quality targets and the overall client experience
+ Implement performance-based measurements and processes
+ Provide daily and weekly sales coaching to Direct Residential Lenders
+ Manage escalations and issues in the product/pricing, administrative and disciplinary areas
+ Ensure compliance standards are met and Bank compliance courses are completed for the Mortgage line of business
EXPECTATIONS:
+ Achievement of budgeted annual budgeted production expectations. With a minimum of 90% achievement for each quarter
+ Monthly reviews of production, pipeline status and defined activity goals to drive success
Skills and Qualifications:
+ Minimum of 7-10 years of residential mortgage lending experience; preferably within a bank environment
+ 4+ years of previous mortgage sales management experience
+ Proven ability to hire, recruit and retain a Residential Lender sales team of minimum of 20 + loan originators
+ Experience in the digital mortgage landscape with a proven track record of supervising or managing mortgage consumer direct team
+ Expert knowledge in all areas of loan policies/regulations, procedures, and mortgage compliance
+ Subject to SAFE Act Registration Requirements
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Talent Acquisition Director, VP, to fill a specific position.
External Job Title: MORTGAGE DIRECT SALES MANAGER
Street: 8207 Melrose Dr Suite 166
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Direct sales manager job description example 3
AmeriPride Services direct sales manager job description
Responsible for all activities relating to profitable sales growth by developing and supporting a high performing and professional sales organization.
Essential Functions: THE ESSENTIAL FUNCTIONS MAY CONTAIN SOME OR ALL OF THE FOLLOWING:
* Recruit, select, hire, develop and educate Direct Sales Executives (DSEs).
* Communicate sales objectives and ensure the sales team achieves and exceeds sales, revenue, and profit goals.
* Work with sales team to develop new business opportunities by successfully selling the company's values, competitive advantages and core competencies
* Conduct performance evaluations and coach DSEs providing specific and detailed feedback on their sales skills, execution of sales techniques, and attainment of activity, territory, revenue, profit plans and overall performance.
* Ensure accurate DSE reporting of all new sales opportunities, account wins, and account losses within Salesforce.
* Utilize and ensure DSE utilization of Salesforce for activity and opportunity tracking.
* Evaluate new sales opportunities and execute appropriate business activity, including due diligence, structuring of programs and gaining appropriate leadership approval
* Monitor results versus plan by evaluating daily, weekly, monthly, quarterly and yearly sales reports, to focus on sales growth improvement opportunities
* Direct the administration and adherence to an expense budget for the assigned sales group.
* Build a disciplined sales team that effectively utilizes Aramark sales process skills to achieve sales objectives.
* Create a pervasive sales culture that fosters a strong brand orientation and supports the management and achievement of sales objectives
* Effectively build and maintain a total team environment with Market Centers, Service, Operations and other support staff.
* Maintain compliance with all Federal, State and Local Laws, including all AUS and Sales Team Policies and Procedures.
* Ensure Sales Team meets or exceeds established weekly activity standards.
* Support customer presentations as needed, to include delivering website demonstrations.
* Identify topics, processes or other components of the direct sale process that are under-developed, and with the support of other functional leaders/subject matter experts, deliver training to the DSE team to elevate their skillset.
* Partner with Customer Service and Sales Operations, in the development, execution, and implementation of project plans.
* Collaborate with Aramark Global Sourcing on the creation of forecasts for custom programs and/or new core program wins, with significant volumes.
* Develop and deliver a revenue forecast to Finance and Leadership on a monthly basis.
* In partnership with the Director of Inside Sales, ensure the successful transition of new business transferred to the Inside Sales Associate team.
Working Environment:
No special physical requirements for this position. Position is situated in an office environment. Travel required as needed to support team development and customer visits (approximately 25%). Must have valid driver's license.
Minimum Specifications:
Education: Bachelor's degree or equivalent experience required.
Required Experience:
External
* Two years front line level business to business selling experience.
* Three years business to business sales management experience
* Must possess strong knowledge of Consultative Selling Skills.
* Prior formal (classroom) sales and sales management training.
* Strong presentation skills.
* Proficiency in Microsoft Office.
Internal
* On an exception basis (the allowance for an exception will be so noted on the position posting) a current Aramark Direct Sales Executive, National Account Executive or Territory Manager with less than 3 years sales management experience but who has at least 3 years total business to business sales experience - of which 18 months must have been at Aramark, may be considered for interview.
Essential Functions: THE ESSENTIAL FUNCTIONS MAY CONTAIN SOME OR ALL OF THE FOLLOWING:
* Recruit, select, hire, develop and educate Direct Sales Executives (DSEs).
* Communicate sales objectives and ensure the sales team achieves and exceeds sales, revenue, and profit goals.
* Work with sales team to develop new business opportunities by successfully selling the company's values, competitive advantages and core competencies
* Conduct performance evaluations and coach DSEs providing specific and detailed feedback on their sales skills, execution of sales techniques, and attainment of activity, territory, revenue, profit plans and overall performance.
* Ensure accurate DSE reporting of all new sales opportunities, account wins, and account losses within Salesforce.
* Utilize and ensure DSE utilization of Salesforce for activity and opportunity tracking.
* Evaluate new sales opportunities and execute appropriate business activity, including due diligence, structuring of programs and gaining appropriate leadership approval
* Monitor results versus plan by evaluating daily, weekly, monthly, quarterly and yearly sales reports, to focus on sales growth improvement opportunities
* Direct the administration and adherence to an expense budget for the assigned sales group.
* Build a disciplined sales team that effectively utilizes Aramark sales process skills to achieve sales objectives.
* Create a pervasive sales culture that fosters a strong brand orientation and supports the management and achievement of sales objectives
* Effectively build and maintain a total team environment with Market Centers, Service, Operations and other support staff.
* Maintain compliance with all Federal, State and Local Laws, including all AUS and Sales Team Policies and Procedures.
* Ensure Sales Team meets or exceeds established weekly activity standards.
* Support customer presentations as needed, to include delivering website demonstrations.
* Identify topics, processes or other components of the direct sale process that are under-developed, and with the support of other functional leaders/subject matter experts, deliver training to the DSE team to elevate their skillset.
* Partner with Customer Service and Sales Operations, in the development, execution, and implementation of project plans.
* Collaborate with Aramark Global Sourcing on the creation of forecasts for custom programs and/or new core program wins, with significant volumes.
* Develop and deliver a revenue forecast to Finance and Leadership on a monthly basis.
* In partnership with the Director of Inside Sales, ensure the successful transition of new business transferred to the Inside Sales Associate team.
Working Environment:
No special physical requirements for this position. Position is situated in an office environment. Travel required as needed to support team development and customer visits (approximately 25%). Must have valid driver's license.
Minimum Specifications:
Education: Bachelor's degree or equivalent experience required.
Required Experience:
External
* Two years front line level business to business selling experience.
* Three years business to business sales management experience
* Must possess strong knowledge of Consultative Selling Skills.
* Prior formal (classroom) sales and sales management training.
* Strong presentation skills.
* Proficiency in Microsoft Office.
Internal
* On an exception basis (the allowance for an exception will be so noted on the position posting) a current Aramark Direct Sales Executive, National Account Executive or Territory Manager with less than 3 years sales management experience but who has at least 3 years total business to business sales experience - of which 18 months must have been at Aramark, may be considered for interview.
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Updated March 14, 2024