As a direct sales representative, you are responsible for creating customer awareness of a company's products and services and closing sales. You will perform varied tasks that include assisting in developing and executing marketing and sales plans, conducting research on competing products, and identifying opportunities to improve sales. Additionally, you are expected to answer inquiries about product features, availability, benefits, and pricing. Other tasks that you are likely to perform include attending trade shows, preparing sales proposals for prospective buyers, and preparing sales reports.

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Direct Sales Representative Responsibilities

Here are examples of responsibilities from real direct sales representative resumes representing typical tasks they are likely to perform in their roles.

  • Manage a define territory with an outside sales representative to sell library automation and textbook inventory management software by phone.
  • Process incoming calls and insure the entirety and accuracy of customer orders for as seen on TV products and services.
  • Recognize at regional company-wide quarterly meeting as the top sales rep in the area.
  • Maintain top sales rep status on a monthly basis in order to exceed quarterly and yearly goals.
  • Maintain complete and accurate records of all daily activity and customer contact in company or client CRM systems.
  • Install equipment-digital receiver and internet modems to increase sale with same day installation.
  • Establish rapport with potential/current customers while efficiently and effectively fixing and alleviating cable TV problems.
  • Realize substantial internet online profit potential by marketing popular health products on several web sites.
  • Increase revenue by upgrading current telecommunication subscribers with new products and features that enhance their communication and entertainment experience.
  • Sell reactivation service and upgrade products within assign territory to residential locations that have a previously disconnect ADT system.
  • Collaborate with marketing department maintaining consistency in catalog, and promotional materials resulting in a consistent, professional communication to customers.
  • Consult surgeons and surgical techs in a wide variety of reconstructive orthopedic surgeries to ensure procedures are completed properly and efficiently.
  • Develop and implement MDU process sales to continue to provide sales in MDU properties to above standard levels.
  • Concentrate on sales in auto, motorcycle, and RV's.
  • Train new resale reps on sales techniques, field sales, telemarketing, SalesForce.

Direct Sales Representative Job Description

When it comes to understanding what a direct sales representative does, you may be wondering, "should I become a direct sales representative?" The data included in this section may help you decide. Compared to other jobs, direct sales representatives have a growth rate described as "slower than average" at 2% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of direct sales representative opportunities that are predicted to open up by 2028 is 35,400.

On average, the direct sales representative annual salary is $43,527 per year, which translates to $20.93 an hour. Generally speaking, direct sales representatives earn anywhere from $27,000 to $69,000 a year, which means that the top-earning direct sales representatives make $33,000 more than the ones at the lower end of the spectrum.

As is the case with most jobs, it takes work to become a direct sales representative. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a sales development representative, sales representative internship, telemarketing sales representative, and sales support representative.

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12 Direct Sales Representative Resume Examples

Direct Sales Representative Skills and Personality Traits

We calculated that 27% of Direct Sales Representatives are proficient in Customer Service, Sales Process, and TV. They’re also known for soft skills such as Interpersonal skills, Physical stamina, and Self-confidence.

We break down the percentage of Direct Sales Representatives that have these skills listed on their resume here:

  • Customer Service, 27%

    Access electronic and paper cataloging systems to look up product information and Dynamic customer service professional experienced in call-center settings.

  • Sales Process, 15%

    Maintained contact with customers through the sales process including installation to ensure customer satisfaction.

  • TV, 11%

    Established rapport with potential/current customers while efficiently and effectively fixing and alleviating cable TV problems.

  • Sales Activities, 10%

    Worked diligently to meet and exceed sales goals as established by local market and independently established and organized daily sales activities

  • Residential Areas, 5%

    Generated new business by using great communication skills while also using promotional tools to target non-existing customers in residential areas.

  • Communication, 5%

    Collaborated with marketing department maintaining consistency in catalog, and promotional materials resulting in a consistent, professional communication to customers.

"customer service," "sales process," and "tv" aren't the only skills we found direct sales representatives list on their resumes. In fact, there's a whole list of direct sales representative responsibilities that we found, including:

  • The most important skills for a direct sales representative to have in this position are interpersonal skills. In this excerpt that we gathered from a direct sales representative resume, you'll understand why: "wholesale and manufacturing sales representatives must be able to work well with many types of people" According to resumes we found, interpersonal skills can be used by a direct sales representative in order to "learned valuable interpersonal skills, generated new client base"
  • Another trait important for fulfilling direct sales representative duties is physical stamina. According to a direct sales representative resume, "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." Here's an example of how direct sales representatives are able to utilize physical stamina: "inventory control / physical inventory. "
  • Another skill that is quite popular among direct sales representatives is self-confidence. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a direct sales representative resume: "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations" This example from a resume shows how this skill is used: "develop a relationship on trust and confidence in giving comcast another chance as their cable provider. "
  • In order for certain direct sales representative responsibilities to be completed, the job requires the skill "customer-service skills." According to a direct sales representative resume, "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." As an example, this snippet was taken directly from a resume about how this skill applies: "increase customer understanding of product, pricing and services a well as competitive advantages over satellite or any other competitors. "
  • See the full list of direct sales representative skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a direct sales representative. We found that 53.4% of direct sales representatives have graduated with a bachelor's degree and 4.2% of people in this position have earned their master's degrees. While most direct sales representatives have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six direct sales representatives were not college graduates.

    Those direct sales representatives who do attend college, typically earn either business degrees or communication degrees. Less commonly earned degrees for direct sales representatives include marketing degrees or psychology degrees.

    When you're ready to become a direct sales representative, you might wonder which companies hire direct sales representatives. According to our research through direct sales representative resumes, direct sales representatives are mostly hired by Spectrum, AT&T;, and Time Warner Cable Enterprises LLC. Now is a good time to apply as Spectrum has 215 direct sales representatives job openings, and there are 198 at AT&T; and 151 at Time Warner Cable Enterprises LLC.

    Since salary is important to some direct sales representatives, it's good to note that they are figured to earn the highest salaries at Google, Altice USA, and BNP Paribas. If you were to take a closer look at Google, you'd find that the average direct sales representative salary is $96,265. Then at Altice USA, direct sales representatives receive an average salary of $78,455, while the salary at BNP Paribas is $71,378.

    View more details on direct sales representative salaries across the United States.

    Some other companies you might be interested in as a direct sales representative include Johnson Assoc Fruit co, Dell, and Comcast. These three companies were found to hire the most direct sales representatives from the top 100 U.S. educational institutions.

    The three companies that hire the most prestigious direct sales representatives are:

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    What Sales Development Representatives Do

    A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team. They develop sales strategies to attract buyers or solicit potential customers. They need to build relationships with their customers to determine their needs and qualify the viability of interests to drive sales. Also, they collaborate with the sales executives making certain that corporate targets and goals are met.

    We looked at the average direct sales representative annual salary and compared it with the average of a sales development representative. Generally speaking, sales development representatives receive $7,977 higher pay than direct sales representatives per year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both direct sales representatives and sales development representatives positions are skilled in customer service, sales process, and sales activities.

    These skill sets are where the common ground ends though. A direct sales representative responsibility is more likely to require skills like "tv," "residential areas," "door-to-door sales," and "company products." Whereas a sales development representative requires skills like "sdr," "account executives," "linkedin," and "business development." Just by understanding these different skills you can see how different these careers are.

    Sales development representatives tend to reach similar levels of education than direct sales representatives. In fact, sales development representatives are 0.1% less likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.

    What Are The Duties Of a Sales Representative Internship?

    In a sales representative internship, an intern's duties depend on the directives of a supervising staff or manager. Typically, they are responsible for gaining industry insights while performing clerical tasks such as preparing and processing documents, greeting visitors, disseminating and organizing files, and running errands as needed. They may also participate in communicating with clients through calls and appointments to offer products and services, ensuring client satisfaction. Furthermore, as an intern, it is essential to familiarize and abide by the company's policies and regulations, including its vision and mission.

    The next role we're going to look at is the sales representative internship profession. Typically, this position earns a lower pay. In fact, they earn a $8,971 lower salary than direct sales representatives per year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both direct sales representatives and sales representative interns are known to have skills such as "customer service," "sales process," and "communication. "

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that direct sales representative responsibilities requires skills like "tv," "sales activities," "residential areas," and "door-to-door sales." But a sales representative internship might use skills, such as, "powerpoint," "high volume," "salesforce," and "legislative process."

    On the topic of education, sales representative interns earn similar levels of education than direct sales representatives. In general, they're 1.3% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

    How a Telemarketing Sales Representative Compares

    Let's now take a look at the telemarketing sales representative profession. On average, these workers make lower salaries than direct sales representatives with a $12,859 difference per year.

    By looking over several direct sales representatives and telemarketing sales representatives resumes, we found that both roles utilize similar skills, such as "customer service," "sales process," and "communication." But beyond that the careers look very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from direct sales representative resumes include skills like "tv," "sales activities," "residential areas," and "door-to-door sales," whereas a telemarketing sales representative might be skilled in "telephone calls," "computer system," "scheduling appointments," and "payment method. "

    Telemarketing sales representatives typically study at similar levels compared with direct sales representatives. For example, they're 1.6% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

    Description Of a Sales Support Representative

    A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.

    Sales support representatives tend to earn a lower pay than direct sales representatives by about $5,217 per year.

    According to resumes from both direct sales representatives and sales support representatives, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "sales process," and "communication. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a direct sales representative might have more use for skills like "tv," "sales activities," "residential areas," and "door-to-door sales." Meanwhile, some sales support representatives might include skills like "sales support," "phone calls," "pos," and "crm" on their resume.

    In general, sales support representatives reach similar levels of education when compared to direct sales representatives resumes. Sales support representatives are 0.4% less likely to earn their Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.