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Working As a Direct Service Provider

  • Assisting and Caring for Others
  • Documenting/Recording Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Performing General Physical Activities
  • $22,000

    Average Salary

What Does A Direct Service Provider Do

Personal care aides help clients with self-care and everyday tasks. They also provide social supports and assistance that enable clients to participate in their communities.

Duties

Personal care aides typically do the following:

  • Care for and assist clients with cognitive impairments, such as Alzheimer’s or mental illness
  • Engage clients by talking to or playing games with them, or by taking them for walks
  • Help clients with hygiene-related tasks, such as bathing, brushing teeth, and going to the bathroom
  • Transfer clients to and from a bed or a wheelchair
  • Complete housekeeping tasks, such as changing bed linens, washing dishes, and cleaning living areas
  • Help prepare and plan meals
  • Assist with organizing a client’s schedule and schedule appointments
  • Arrange transportation to and from doctors’ offices or the store
  • Help clients pay bills or manage money
  • Shop for personal items and groceries
  • Assist clients in going to work and participating in their communities

Personal care aides—also called caregivers and personal attendants—help clients with self-care and daily activities. Personal care aides perform tasks that are similar to those of home health aides. However, personal care aides cannot provide any medical services, whereas home health aides may provide basic medical services.

Direct support professionals work with people who have developmental or intellectual disabilities. They may help create a behavior plan and teach self-care skills, such as doing laundry or cooking meals. They may also provide other personal assistance services.

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How To Become A Direct Service Provider

Most personal care aides are trained on the job. There are no formal education requirements for personal care aides, but most aides have a high school diploma.

Education

Although there are no formal education requirements for personal care aides, employers may prefer candidates with a high school diploma.

Training

Aides may be trained on the job by registered nurses, other personal care aides, or their direct employer. They are trained in specific tasks, such as how to work with a client who has a cognitive impairment and how to assist a client in preparing meals.

Most employers require aides to have training or certification in first aid and cardiopulmonary resuscitation (CPR).

Important Qualities

Detail oriented. Personal care aides must follow specific rules and protocols to help take care of clients. They must pay close attention to a client’s medical condition, quickly noting any changes that may require assistance from medical personnel.

Integrity. Personal care aides should make clients feel comfortable when the aides tend to personal activities, such as helping a client bathe. In addition, personal care aides must be dependable and trustworthy so that clients and their families can rely on them.

Interpersonal skills. Sometimes clients are in extreme pain or distress, and aides must be sensitive to their emotions. Aides must be compassionate, and they must enjoy helping people.

Physical stamina. Personal care aides should be comfortable performing physical tasks. They often need to lift or turn clients who have a disability.

Licenses, Certifications, and Registrations

Personal care aides may be required to complete a formal training program depending on the state where they work, and state laws vary widely in terms of the requirements that must be met. Some states and organizations may conduct background checks on prospective aides. A competency evaluation also may be required to ensure that the aide can perform certain tasks.

There are no federal training requirements for personal care aides. For specific state requirements, contact the state’s health board.

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Average Length of Employment
Developmental Aide 4.5 years
Provider 2.5 years
Direct Care Aide 2.3 years
Direct Care Worker 2.3 years
Top Careers Before Direct Service Provider
Cashier 16.9%
Internship 6.7%
Volunteer 4.6%
Server 3.9%
Teacher 2.9%
Tutor 2.5%
Manager 2.3%
Top Careers After Direct Service Provider
Cashier 10.1%
Internship 4.3%
Server 3.7%
Job Coach 2.3%
Driver 2.1%

Do you work as a Direct Service Provider?

Average Yearly Salary
$22,000
Show Salaries
$16,000
Min 10%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$22,000
Median 50%
$31,000
Max 90%
Best Paying Company
Citi
Highest Paying City
Juneau, AK
Highest Paying State
Hawaii
Avg Experience Level
2.0 years
How much does a Direct Service Provider make at top companies?
The national average salary for a Direct Service Provider in the United States is $22,738 per year or $11 per hour. Those in the bottom 10 percent make under $16,000 a year, and the top 10 percent make over $31,000.

Top Skills for A Direct Service Provider

  1. Independent Living
  2. Developmental Disabilities
  3. Personal Care
You can check out examples of real life uses of top skills on resumes here:
  • Promoted and encouraged Independent Living Skills for individuals with physical and mental disabilities.
  • Defined developmental disabilities and listed associated characteristics.
  • Assisted and accompanied people with differing abilities in personal care, community integration, interactive outdoor experiences, and finances
  • Provided direct services to adults with severe developmental and behavioral disorders.
  • Support patients with their daily living (laundry, finances, recreation, meal preparation, transportation, on-the-job support).

Rank:

Average Salary:

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Top 10 Best States for Direct Service Providers

  1. Alaska
  2. Minnesota
  3. Hawaii
  4. West Virginia
  5. New Jersey
  6. Ohio
  7. South Dakota
  8. Mississippi
  9. New Hampshire
  10. Pennsylvania
  • (38 jobs)
  • (878 jobs)
  • (14 jobs)
  • (46 jobs)
  • (379 jobs)
  • (238 jobs)
  • (15 jobs)
  • (38 jobs)
  • (44 jobs)
  • (715 jobs)

Direct Service Provider Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,083 Direct Service Provider resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Direct Service Provider Resume

View Resume Examples

Direct Service Provider Demographics

Gender

Female

64.3%

Male

24.3%

Unknown

11.5%
Ethnicity

White

68.3%

Hispanic or Latino

13.2%

Black or African American

9.3%

Asian

5.8%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

55.3%

French

8.2%

Russian

7.1%

Vietnamese

4.7%

German

3.5%

Portuguese

2.4%

Chinese

2.4%

Hmong

2.4%

Hebrew

2.4%

Arabic

2.4%

Italian

2.4%

Ukrainian

1.2%

Dakota

1.2%

Persian

1.2%

Armenian

1.2%

Tagalog

1.2%

Arapaho

1.2%
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Direct Service Provider Education

Schools

University of Phoenix

16.4%

Kirkwood Community College

7.5%

Ashford University

7.1%

Rock Valley College

6.7%

Grand Canyon University

6.0%

Arizona State University

5.6%

Eastern Illinois University

5.2%

Liberty University

4.9%

Kaplan University

4.5%

Rockford Career College

4.1%

Fox Valley Technical College

3.7%

Capella University

3.7%

Colorado State University

3.4%

State University of New York Stony Brook

3.4%

University of Maine

3.0%

Pima Community College

3.0%

University of Northern Iowa

3.0%

American InterContinental University

3.0%

Northern Illinois University

3.0%

Marywood University

3.0%
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Majors

Psychology

14.4%

Nursing

11.5%

Business

11.0%

Medical Assisting Services

10.1%

Social Work

7.0%

Human Services

6.0%

Criminal Justice

4.8%

Health Care Administration

4.4%

Nursing Assistants

4.3%

General Studies

3.6%

Liberal Arts

3.1%

Education

2.7%

Special Education

2.6%

Human Development

2.4%

Elementary Education

2.1%

Sociology

2.1%

Accounting

2.1%

Counseling Psychology

2.0%

Medical Technician

1.9%

Occupational Therapy

1.8%
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Degrees

Bachelors

31.1%

Other

29.2%

Associate

15.9%

Masters

12.6%

Certificate

7.0%

Diploma

2.7%

License

1.2%

Doctorate

0.4%
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Top Direct Service Provider Employers

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Updated May 19, 2020