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Directly overview

Industry
Internet Software & Services
Revenue
Headquarters
Employees
413
Founded in
Website
Organization type
Private
Social media
Directly provides resilience to companies by delivering more automated and elastic customer support operations. Our platform integrates into the contact center to understand customer issues, automate common solutions, and engage community experts. This enables customer support leaders to resolve customer issues with the right mix of automation and human support. Companies like Airbnb, Microsoft, and Samsung use the Directly platform to improve the customer experience, boosting CSAT by 20%, while saving millions per year. Directly is based in San Francisco and backed by Microsoft's M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital.
The average employee at Directly makes $85,695 per year. Pay at Directly is significantly lower than some of its highest paying competitors, like HeadSpin, Auth0, and Kustomer, which pay $119,041, $104,958, and $101,660, respectively.
Directly is a medium internet company with 413 employees and an annual revenue of $8.8M that is headquartered in San Francisco, CA.

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The team at Directly

  • The founders of Directly are Jeff Patterson, Antony Brydon and Jean Tessier.
  • The key people at Directly are Mike de la Cruz, Jeff Patterson and Antony Brydon.
Key people
Mike de la Cruz
Jeff Patterson
Antony Brydon
Jean Tessier

Directly salaries

Average Directly salary
$85,695
yearly
$41.20 hourly
Updated March 14, 2024

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Directly financial performance

7.7
Performance score

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Zippia gives an in-depth look into the details of Directly, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Directly. The employee data is based on information from people who have self-reported their past or current employments at Directly. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Directly. The data presented on this page does not represent the view of Directly and its employees or that of Zippia.

Directly may also be known as or be related to Directly, Directly Inc, Directly Software, Inc. and Directly, Inc.